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Solus iX18 Installer Instruction Manual

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Premium Electric Fires
Installer Instruction Manual & User Guide
PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE INSTALLATION
AND OPERATION. KEEP THEM IN A SAFE PLACE FOR FUTURE REFERENCE.
IXSIM REV C 02/25
1

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Summary of Contents for Solus iX18

  • Page 1 Premium Electric Fires Installer Instruction Manual & User Guide PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE INSTALLATION AND OPERATION. KEEP THEM IN A SAFE PLACE FOR FUTURE REFERENCE. IXSIM REV C 02/25...
  • Page 2 NOTE: For illustrative purposes, most diagrams within this manual depict the iX15 model. Other models may differ in appearance. iX10 iX13 iX15 iX18 Scan for the latest installation and instruction manuals.

  • Page 3: Table Of Contents

    FUEL BED UPLIGHTS PAGE 14 FUEL BED SETUP PAGE 13 iX10 FUEL BED SETUP PAGE 13 iX13 / iX15 FUEL BED SETUP PAGE 19 iX18 FUEL BED SETUP PAGE 25 OPERATION PAGE 31 MANUAL CONTROL PAGE 31 REMOTE CONTROL PAGE 32...

  • Page 4: Important Information

    IMPORTANT INFORMATION Before installation, check that all parts included are undamaged. If the appliance is damaged, check with the supplier before installation and operation. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. CAUTION: In order to avoid a hazard due to the inadvertent resetting of the thermal cut-out, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
  • Page 5 IMPORTANT INFORMATION WARNING! Information for authorized person or service center only: A non-rewireable plug fitted with a 13A fuse is supplied. Should the fuse or plug need replacing, and you are competent to do so, it must be replaced with a 13A fuse or plug being 13A BS1363A approved.

  • Page 6: Technical Information

    TECHNICAL INFORMATION iX10 iX13 iX15 iX18 Weight (kg) Dimensions (mm) H586 x W1006 x D497 H586 x W1306 x D497 H586 x W1506 x D497 H586 x W1806 x D497 Supply Voltage AC 230-240V 50Hz AC 230-240V 50Hz AC 230-240V 50Hz AC 230-240V 50Hz Max.

  • Page 7: Product Dimensions

    PRODUCT DIMENSIONS FIG.1 Front Aspect FIG.2 Panoramic Aspect...

  • Page 8: Parts Checklist

    PARTS CHECKLIST – iX10 FIG.3a BOX 1 User manual/warranty card Remote handset AAA battery x2 Power cable UK Power cable EU Power cable securing bracket ST4x8 screw ST4x40 screw BOX 2 Black glass ember (x3 bags) Black resin embers (x3 bags) Grey ceramic chips (x1 bags) Black ceramic chips (x1 bags) BOX 3...
  • Page 9 PARTS CHECKLIST – iX13 FIG.3b BOX 1 User manual/warranty card Remote handset AAA battery x2 Power cable UK Power cable EU Power cable securing bracket ST4x8 screw ST4x40 screw Side glass trim (top/bottom) x4 Side glass trim (side) x2 Back panel uplights x2 BOX 2 Black glass ember (x2 bags) Grey ceramic chips (x1 bags)
  • Page 10 PARTS CHECKLIST – iX15 FIG.3c BOX 1 Black glass ember (x3 bags) Grey ceramic chips (x1 bags) Black ceramic chips (x1 bags) BOX 2 User manual/warranty card Remote handset AAA battery x2 Power cable UK Power cable EU Power cable securing bracket ST4x8 screw Side glass trim (top/bottom) x4 Side glass trim (side) x2...
  • Page 11 PARTS CHECKLIST – iX18 FIG.3d BOX 1 User manual/warranty card Remote handset AAA battery x2 Power cable UK Power cable EU Power cable securing bracket ST4x8 screw ST4x40 screw Side glass trim (top/bottom) x4 Side glass trim (side) x2 Back panel uplights x3...

  • Page 12: Installation

    INSTALLATION STUD/FEATURE WALL The manufacturer does not accept any liability for any injuries or damages that may occur due to improper handling or installation. Ensure that the wall upon which the appliance is to be installed and any wall fixings used are sufficiently strong enough to hold the weight of the appliance.

  • Page 13: Preparing The Appliance

    INSTALLATION Before installation, check that all parts are included and undamaged. If the appliance is damaged, check with the supplier before installation and operation. If the mains power supply lead is damaged in any way, it must be replaced by a suitable equivalent approved by the manufacturer. The main box contains the appliance, 2 x glass suckers and 1 x magnet tool.

  • Page 14: Aspect Selection

    INSTALLATION Step 4: To remove the angled glass panel, locate the two steel plate brackets that are secured using a thumbscrew; one at each top corner of the glass. Turn the thumb screws anti-clockwise and remove the brackets. Using the 2 suckers provided, first lift the glass upwards, then carefully guide the bottom edge upwards and out of the appliance.

  • Page 15: Power Cable

    INSTALLATION Panoramic Aspect For a panoramic aspect, repeat the corner aspect procedure on the opposite side of the appliance – Fig. 11 & 12. FIG.11 FIG.12 POWER CABLE After inserting the power cable into the socket on the top right side of the appliance, secure in place using the power cable securing bracket and ST4x8 screw –...

  • Page 16: Fuel Bed Setup

    FUEL BED SETUP – iX10 IMPORTANT: For fuel bed setup of the iX10 only. The logs and other fuel elements provided with the appliance must be installed in the exact locations and positions described in the steps below. Failure to install the logs correctly will result in an impaired flame effect.
  • Page 17 FUEL BED SETUP – iX10 Step 4: Position log AI-21 onto the corresponding outline on the fuel bed, locating the peg on the underside of the log into the hole in the fuel bed, and plug the cable into the connector on the fuel bed. Step 5: Position log AI-23 onto the corresponding outline on the fuel bed, locating the peg on the underside of the log into the hole in the fuel bed, and plug the cable into the connector on the fuel bed.
  • Page 18 FUEL BED SETUP – iX10 Step 8: Position log AI-29 and P15 onto the corresponding outline on the fuel bed, locating the peg on the underside of the log into the hole in the fuel bed, and plug the cable into the connector on the fuel bed. Step 9: Position log AI-28 onto the corresponding outline on the fuel bed, locating the peg on the underside of the log into the hole in the fuel bed, and plug the cable into the connector on the fuel bed.
  • Page 19 FUEL BED SETUP – iX10 Step 12: Distribute the black glass embers around the entire fuel bed, placing them over both clear and black resin embers. Do not feel that you need to use all of the black glass embers provided. At this stage it may be helpful to turn on the appliance to illuminate the fuel bed and review the coverage of embers.
  • Page 20 FUEL BED SETUP – iX13 / iX15 IMPORTANT: For fuel bed setup of the iX13 & iX15 only. The logs and other fuel elements provided with the appliance must be installed in the exact locations and positions described in the steps below. Failure to install the logs correctly will result in an impaired flame effect.
  • Page 21 FUEL BED SETUP – iX13 / iX15 Step 4: Position log AI-8 onto the corresponding outline on the fuel bed, locating the peg on the underside of the log into the hole in the fuel bed. Step 5: Position log AI-1 onto the corresponding outline on the fuel bed, locating the peg on the underside of the log into the hole in the fuel bed, and plug the cable into the connector on the fuel bed.
  • Page 22 FUEL BED SETUP – iX13 / iX15 Step 8: Position log AI-10 onto the corresponding outline on the fuel bed. Step 9: Position log AI-11 onto the corresponding outline on the fuel bed. Step 10: Position log AI-6 onto the corresponding outline on the fuel bed, locating the peg on the underside of the log into the hole in the fuel bed, and plug the cable into the connector on the fuel bed.
  • Page 23 FUEL BED SETUP – iX13 / iX15 Step 12: Position log P-10 onto the corresponding outline on the fuel bed. Step 13: Position log AI-4 onto the corresponding outline on the fuel bed, locating the peg on the underside of the log into the hole in the fuel bed, and plug the cable into the connector on the fuel bed. Step 14: Position log AI-5 onto the corresponding outline on the fuel bed and plug the cable into the connector on the fuel bed.
  • Page 24 FUEL BED SETUP – iX13 / iX15 Step 16: Position log X-14 onto the corresponding outline on the fuel bed. Step 17: Distribute the clear resin embers around the base of the logs, placing them inside the clear area of the fuel bed. Ensure good coverage, including areas underneath the raised logs. Step 18: Distribute the black resin embers around the base of the logs, placing them inside the black area of the fuel bed.
  • Page 25 FUEL BED SETUP – iX13 / iX15 Step 20: At this stage it may be helpful to turn on the appliance to illuminate the fuel bed and review the coverage of embers. Step 21: Take the remaining small logs and bark pieces and arrange them randomly around the fuel bed, Pressing them down into the embers.
  • Page 26 FUEL BED SETUP – iX18 IMPORTANT: For fuel bed setup of the iX18 only. The logs and other fuel elements provided with the appliance must be installed in the exact locations and positions described in the steps below. Failure to install the logs correctly will result in an impaired flame effect.
  • Page 27 FUEL BED SETUP – iX18 Step 4: Position log AI-7 onto the corresponding outline on the fuel bed, locating the peg on the underside of the log into the hole in the fuel bed. Step 5: Position log AI-20 onto the corresponding outline on the fuel bed, locating the peg on the underside of the log into the hole in the fuel bed.
  • Page 28 FUEL BED SETUP – iX18 Step 8: Position log AI-23 onto the corresponding outline on the fuel bed, locating the peg on the underside of the log into the hole in the fuel bed, and plug the cable into the connector on the fuel bed.
  • Page 29 FUEL BED SETUP – iX18 Step 12: Position log AI-25 onto the corresponding outline on the fuel bed, locating the peg on the underside of the log into the hole in the fuel bed, and plug the cable into the connector on the fuel bed.
  • Page 30 FUEL BED SETUP – iX18 Step 16: Position log AI-19 onto the corresponding outline on the fuel bed, locating the peg on the underside of the log into the hole in the fuel bed, and plug the cable into the connector on the fuel bed.
  • Page 31 FUEL BED SETUP – iX18 Step 20: Distribute the black glass embers around the entire fuel bed, placing them over both clear and black resin embers. Do not feel that you need to use all of the black glass embers provided. At this stage it may be helpful to turn on the appliance to illuminate the fuel bed and review the coverage of embers.

  • Page 32: Operation

    OPERATION IMPORTANT: When the appliance is turned on for the first time, the fuel bed will flash orange for a short time. This indicates that the appliance is warming up. The flashing will cease after approximately 10 seconds and the flame effect will activate.

  • Page 33: Remote Control

    OPERATION REMOTE CONTROL FIG.16 Ensure that 2 AAA batteries are inserted into the remote control handset. The battery power level is indicated by the column of bars to the right side of the temperature display when the appliance is in standby mode. 5 bars indicates the batteries are full, 1 bar indicates the batteries are empty and need to be replaced immediately.
  • Page 34 OPERATION On screen FL.1 = Flame type A (gas style flame), Orange On screen FL.2 = Flame type A (gas style flame), Yellow On screen FL.3 = Flame type A (gas style flame), White On screen FL.4 = Flame type B (wood burning style flame), Orange Button 6: Log Colour Repeatedly press to cycle through log colour menu.

  • Page 35: App Control

    APP CONTROL APP INSTALLATION AND SETUP To connect your appliance to the Vision E-Line Solus app you will need the following:  A device running Android or iOS such as a tablet or smart phone  Network within range of the fire ...
  • Page 36 OPERATION APP AUTOMATIC SETUP Step 1 Download the Tuya Smart app from your app store and once installed, open the on your device. Sign up for a Tuya account or log in using an existing account. Step 2 Tuya may automatically notify you there is an appliance ready to connect.
  • Page 37 Wireless transmissions get weaker as you get further away from your wireless router. They can also be disrupted by general building fabrics, such as metal framework, walls and floors. For the best possible connection to your Solus appliance, the location of your wireless router in relation to your appliance is key: •...

  • Page 38: Voice Control

    OPERATION If issues are encountered when trying to connect your appliance, our best advice would be to follow the below: 1. Check the location of the appliance in relation to the wireless router, are there any objects that may be causing a problem with the signal? 2.
  • Page 39 OPERATION Google Device Function Command Flame Mode OK Google, set flame mode on <my fireplace> to auto Auto/Manual OK Google, set flame mode on <my fireplace> to manual OK Google, turn on heater on <my fireplace> Heater On/Off OK Google, turn off heater on <my fireplace> OK Google, set heat mode on <my fireplace>...
  • Page 40 OPERATION Alexa Device Function Command Alexa, turn on <my fireplace> Fireplace On/Off Alexa, turn off <my fireplace> Alexa, turn on flame on <my fireplace> Flame On/Off Alexa, turn off flame on <my fireplace> Flame Mode Alexa, set flame mode on <my fireplace> to auto Auto/Manual Alexa, set flame mode on <my fireplace>...

  • Page 41: Solus Ambient Light Kit

    IMPORTANT: When fitting a Solus Ambient Light Kit into a Solus appliance that is built into a sealed fireplace (such as a media wall), the kit must be fitted to the appliance during the initial build stage. The Solus Ambient Light Kit is not a retrofit option as the connecting adapter on the appliance is often not accessible after installation in these installation types.

  • Page 42: Cleaning And Maintenance

    CLEANING & MAINTENANCE IMPORTANT: ALWAYS DISCONNECT THE APPLIANCE FROM THE POWER SUPPLY AND ALLOW TO COOL BEFORE CLEANING. Any repairs or maintenance should only be carried out by a suitably qualified competent person. The appliance should be occasionally cleaned using a dry cloth. Do not use detergents, abrasive cleaners of furniture polish.

  • Page 43: Warranty

    NOTE: The warranty information below relates to purchases within the United Kingdom only. Vision E-Line Solus appliances come with a standard 1-year warranty (parts & labour) when purchased through an authorised dealer. This can be extended for free to two years (parts only for year 2) by registering your appliance within 60 days of purchase.
  • Page 45 www.visionfires.co.uk Electrical appliances should not be disposed as household waste. Separate collection facilities should be used in the disposal of electrical appliances. Contact your local government for information about the available collection systems. If electrical appliances are disposed of in landfills or dumps, hazardous substances can leak into the groundwater and get into the food chain, damaging your health and well-being.

This manual is also suitable for:

Ix seriesIx10Ix15Ix13

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