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HTC VIVE Ultimate Tracker User Manual

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VIVE Ultimate Tracker User Guide

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Summary of Contents for HTC VIVE Ultimate Tracker

  • Page 1 VIVE Ultimate Tracker User Guide...

  • Page 2: Table Of Contents

    Attaching VIVE Ultimate Tracker to an accessory Cleaning and disinfecting VIVE Ultimate Tracker Updating the VIVE Ultimate Tracker firmware via the VIVE Hub Setup for VIVE Focus Vision, VIVE XR Elite, and VIVE Focus 3 Attaching the VIVE Wireless Dongle to VIVE XR Elite...

  • Page 3: About This Guide

    About this guide About this guide The following symbols indicate useful and important information. Notes provide details on setup, answers to common questions, and information on what to do in specific situations. Tips provide supplemental information or alternative methods you may find helpful for particular steps or procedures.

  • Page 4: Introduction

    Introduction Introduction What’s inside the box? The VIVE Ultimate Tracker and VIVE Wireless Dongle packages contain the following items: VIVE Ultimate Tracker pack VIVE Ultimate Tracker Tracker base ® USB Type-C cable Quick Start Guide, Safety Guide, and Warranty Card...

  • Page 5: About Vive Ultimate Tracker

    Introduction About VIVE Ultimate Tracker Unlock a new dimension of movement and freedom with VIVE Ultimate Tracker. VIVE Ultimate Tracker, the first standalone positional tracker, uses AI-powered self-tracking to redefine VR experiences. Key features § Two wide-FOV cameras and computer vision for instant spatial recognition, keeping virtual and physical movements in sync.

  • Page 6: Status Led

    Introduction Status LED The VIVE Ultimate Tracker LED indicates the status of the tracker. Status Flashing red Low battery Amber Charging Amber turns to previous Fully charged color For example, amber turns to breathing blue when the tracker is fully charged and the previous tracker state is standby mode.

  • Page 7: Basics

    LED is off when the tracker is turned off. For details, see Status LED on page 6. If VIVE Ultimate Tracker is in use while connected to a power source, it won't be charged. The tracker will only maintain its current battery level (battery won't drain).

  • Page 8: Turning Vive Ultimate Tracker On And Off

    Fasten the tracker base to the trackstrap, and then put the trackstrap on your body first. § After putting on the trackstrap, attach VIVE Ultimate Tracker to the tracker base. Some accessories may already have the tracker base installed. If the accessory has the tracker...
  • Page 9 Basics This helps prevent accidentally damaging the tracker by hitting it on something in your play area when putting on the trackstrap on your body. § For optimal tracking: § When using three trackers, we recommend putting them on your waist and ankles. §...
  • Page 10 Make sure your clothes are not covering the trackers' cameras. § When removing VIVE Ultimate Tracker from your body, detach VIVE Ultimate Tracker from the tracker base first before removing the trackstrap from your body. This helps prevent accidentally damaging the tracker by hitting it on something in your...

  • Page 11: Attaching Vive Ultimate Tracker To An Accessory

    Some accessories already have the tracker base installed. If the accessory has the tracker base, just attach the tracker to it. Align the two slots on the bottom of VIVE Ultimate Tracker to the two tabs on the tracker base.

  • Page 12: Cleaning And Disinfecting Vive Ultimate Tracker

    Cleaning and disinfecting VIVE Ultimate Tracker Here are a few tips to help you keep VIVE Ultimate Tracker clean and hygienic. Do's § Dampen a cloth with a neutral, non-acidic cleaning solution and use it to wipe the hard surfaces of the tracker clean, especially places you frequently touch with your hands.

  • Page 13: Updating The Vive Ultimate Tracker Firmware Via The Vive Hub

    § Never use any kind of cleaning solution on the lenses. Updating the VIVE Ultimate Tracker firmware via the VIVE Hub Use VIVE Hub to update the firmware of your VIVE Ultimate Tracker to keep it up to date. Here's how. ™...
  • Page 14 Basics Press the power button on each tracker to turn it on. Your trackers will appear on the Update tracker firmware window. Under Status, look for Update available - Press button to update next to a tracker, and then click .

  • Page 15: Setup For Vive Focus Vision, Vive Xr Elite, And Vive Focus

    VIVE XR Elite, and VIVE Focus 3 Attaching the VIVE Wireless Dongle to VIVE XR Elite Attach the dongle to VIVE XR Elite to use VIVE Ultimate Tracker. To attach the dongle to the headset, plug the dongle into the USB Type-C port on the battery cradle.

  • Page 16: Attaching The Vive Wireless Dongle To Vive Focus Vision Or Vive Focus

    Attaching the VIVE Wireless Dongle to VIVE Focus Vision or VIVE Focus 3 Connect the dongle to the headset to use VIVE Ultimate Tracker. Use the extension cable and cable fastener that come in the box to attach the dongle to your headset.

  • Page 17: Setting Up Vive Ultimate Tracker

    USB hub or splitter, as unusual power behavior could damage the dongle. Setting up VIVE Ultimate Tracker Before using VIVE Ultimate Tracker, you'll need to set it up. See the following topics for ways to set up the tracker. Setting up VIVE Ultimate Tracker using VIVE Manager on page 18 §...
  • Page 18 § VIVE XR Elite software version is 1.0.999.508 or later or if using VIVE Focus 3, software version must be 6.0.999.948 or later. § After updating the software of VIVE Focus 3 to support VIVE Ultimate Tracker, restart the headset. If you're using VIVE Location-Based Software Suite (LBSS) with VIVE Focus 3, see What should I do if I'm using VIVE Location-Based Software Suite (LBSS) with VIVE Focus 3? on page 40.
  • Page 19 Press and hold the power button on the tracker for two seconds to enter pairing mode. The status LED will start flashing blue. When VIVE Ultimate Tracker is paired and connected, a tracker icon will appear in one of the slots.
  • Page 20 Setup for VIVE Focus Vision, VIVE XR Elite, and VIVE Focus 3 Hold each tracker in front of your chest with the cameras facing outward until you see the blue numbered label above the tracker in VR. § You'll need to do this for each tracker that you've paired. §...
  • Page 21 § VIVE XR Elite software version is 1.0.999.508 or later or if using VIVE Focus 3, software version must be 6.0.999.948 or later. § After updating the software of VIVE Focus 3 to support VIVE Ultimate Tracker, restart the headset. If you're using VIVE Location-Based Software Suite (LBSS) with VIVE Focus 3, see What should I do if I'm using VIVE Location-Based Software Suite (LBSS) with VIVE Focus 3? on page 40.
  • Page 22 Select Start and then follow the onscreen instructions to scan your area. Scanning the low-angle areas of your environment helps improve tracking performance when using VIVE Ultimate Tracker at knee height or below. § Make sure you're in the center of your play area before you select Start scan.

  • Page 23: Assigning Motion Tracker Roles

    Assigning motion tracker roles The motion tracker role is the body part (for body tracking) or class of object (for object tracking) your VIVE Ultimate Tracker is attached to. You can assign roles via VIVE Manager or in the headset.
  • Page 24 Setup for VIVE Focus Vision, VIVE XR Elite, and VIVE Focus 3 Headset Steps VIVE Focus 3 Tap Settings Connected Inputs Motion trackers. Under Type, choose whether you want to use the tracker for object or body tracking. If you selected body tracking, tap the part of the body where you'll attach the tracker to. If you've paired several trackers, you can tap Identify tracker on the Motion trackers screen to find a specific tracker.
  • Page 25 Setup for VIVE Focus Vision, VIVE XR Elite, and VIVE Focus 3 Assigning motion tracker roles in VR Here's how to assign a role to your VIVE Ultimate Tracker while in VR. In your headset, go to Settings Inputs Motion trackers.

  • Page 26: Checking Tracker Status In The Vive Menu

    Updating the VIVE Ultimate Tracker firmware The firmware is updated regularly to make sure you get the best out of VIVE Ultimate Tracker. Make sure the trackers you want to update are turned on and paired with your headset.

  • Page 27: Setup For Steamvr-Compatible Headsets

    Setup for SteamVR-compatible headsets Setup for SteamVR-compatible headsets Connecting the VIVE Wireless Dongle to your computer To use VIVE Ultimate Tracker when playing PC VR titles on SteamVR-compatible headsets such ® ® as Meta Quest 3 and Meta Quest Pro, you'll need to connect the VIVE Wireless Dongle to your computer.

  • Page 28: Pairing The Vive Ultimate Tracker With The Vive Wireless Dongle

    Press and hold the power button for two seconds to enter pairing mode. The status LED will start flashing blue. When VIVE Ultimate Tracker is paired and connected, a tracker icon will appear in one of the slots. You can pair up to five trackers at a time.

  • Page 29: Creating A Tracking Map For Your Play Area

    Setup for SteamVR-compatible headsets Creating a tracking map for your play area To use VIVE Ultimate Tracker, you'll need to set up your play area's tracking map. Here's how. Make sure of the following: § You've paired VIVE Ultimate Tracker with the VIVE Wireless Dongle. See...
  • Page 30 Setup for SteamVR-compatible headsets You'll now scan your environment to create the tracking map. Here's how: a) Click Create tracking map. b) Pick up the tracker whose status LED is flashing green and press its power button. If you've paired several trackers, make sure to pick up the tracker that's been identified. c) Hold the tracker still with the tracker's cameras facing the computer screen.
  • Page 31 Setup for SteamVR-compatible headsets Now scan your environment from a low angle. While in the center of your play area: a) While facing your computer screen, kneel down and point the tracker up, down, left, and right until the ring is completely filled in. b) While still kneeling down, turn your body right (face the wall to the right of your computer screen) and repeat the scanning process.
  • Page 32 Setup for SteamVR-compatible headsets While scanning: § If your computer has speakers connected to it, turn them on so you can hear audio hints. § Glance at your computer screen once in a while to check for messages and your scanning progress.

  • Page 33: Calibrating Vive Ultimate Tracker

    Setup for SteamVR-compatible headsets Calibrating VIVE Ultimate Tracker After creating a tracking map, you'll need to calibrate your trackers in VR. Here's how. Before calibrating: § Make sure you've created a tracking map for your play area. See Creating a tracking map for your play area on page 29.
  • Page 34 Setup for SteamVR-compatible headsets Grip both the controller and tracker securely in one hand, and then press the power button on the tracker. When holding the controller and tracker, make sure: § You're holding the controller you chose in step 6. §...
  • Page 35 Setup for SteamVR-compatible headsets While holding both controller and tracker firmly, trace an infinity sign in the air. Keep tracing until the progress bar is full. § You don't need to face the computer screen while tracing. § Make the infinity sign as big as you can. §...

  • Page 36: Setting Power Frequency And Auto-Sleep Options

    Use VIVE Hub to set the power frequency of your power outlet and make your trackers to enter sleep mode after a period of inactivity. Here's how: Before pairing with the VIVE Wireless Dongle, make sure: § You've installed the VIVE Ultimate Tracker service in VIVE Hub. See About VIVE Hub services.

  • Page 37: Solutions And Faqs

    If you have problems pairing VIVE Ultimate Tracker, try the following: § Make sure VIVE Ultimate Tracker is fully charged, then turn it on and try pairing it again. § Turn VIVE Ultimate Tracker off and back on, and then press and hold the power button for two seconds to enter pairing mode again.
  • Page 38 Solutions and FAQs If the tracker doesn't want to turn off, press and hold the power button for 10 seconds to force the tracker to turn off. Why can't I see tracker information in settings? If you can't see tracker information in Settings Inputs Motion trackers, do the following: §...
  • Page 39 Solutions and FAQs Connect the L connector of the USB extension cable to the USB port on the battery cradle. Connect the dongle to the other end of the USB extension cable.
  • Page 40 PC tool and setup guide or reach out to your sales contact. To view the VIVE Forum page, you need to be signed in using the HTC account that has LBSS permission. § Set the tracking mode on the headset to either Normal Mode (6DoF) or LBE Mode. You can change the tracking mode by using VIVE Business+.

  • Page 41: Tracking

    How do I set VIVE Ultimate Tracker to LBE mode? You'll need to use the VIVE Business+ console to set VIVE Ultimate Tracker to either Wi-Fi LBE mode or standard LBE mode. Refer to the following topics to learn how: Required device software and app versions §...
  • Page 42 Why can't I see the tracker in VR when it's attached to my lower body? When VIVE Ultimate Tracker is attached to a lower body part such as your ankle and you can't see it in VR, try the following: Detach the tracker from your body.
  • Page 43 What should I do if the tracker's position in VR and the real world don't match? Try the following: § Hold VIVE Ultimate Tracker with one hand in front of your chest with the tracker's cameras facing outward. Make sure your fingers are not blocking the cameras. Then, block the tracker's cameras with your other hand without touching them.

  • Page 44: Trademarks And Copyrights

    The information is provided “as is” without warranty of any kind and is subject to change without notice. HTC also reserves the right to revise the content of this document at any time without prior notice.

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