LG DLHC4002W Owner's Manual
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LG DLHC4002W Owner's Manual

LG DLHC4002W Owner's Manual

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OWNER'S MANUAL
DRYER
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
DLHC4002*
www.lg.com
MFL69783895
Copyright © 2024-2025 LG Electronics. All Rights Reserved
Rev.01_010625

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Summary of Contents for LG DLHC4002W

  • Page 1 Scan to see the online manual. OWNER'S MANUAL DRYER Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH DLHC4002* www.lg.com MFL69783895 Copyright © 2024-2025 LG Electronics. All Rights Reserved Rev.01_010625...

  • Page 2: Table Of Contents

    Final Installation Check 24 OPERATION Before Use Loading the Dryer Control Panel Dry Cycles Cycle Modifiers Options and Extra Functions 35 SMART FUNCTIONS LG ThinQ Application Smart Diagnosis Function 39 MAINTENANCE Regular Cleaning Periodic Cleaning Care in Cold Climates 44 TROUBLESHOOTING FAQs...

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages.
  • Page 4 • Do not grasp the power cord or touch the appliance controls with wet hands. • Do not modify or extend the power cord. • If the appliance has been submerged, contact an LG Electronics customer information center for instructions before resuming use.

  • Page 5: Grounding Instructions

    IMPORTANT SAFETY INSTRUCTIONS • Do not store plastic, paper, or clothing that may burn or melt on top of the dryer during operation. • Always check the inside of the appliance for foreign objects before use. • Do not place items exposed to cooking oils in your dryer. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire.

  • Page 6: Caution Statements

    IMPORTANT SAFETY INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation • Install the appliance on a firm and level floor. •...

  • Page 7: Product Overview

    PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Front View Control Panel Lint filters Leveling feet Access panel Condenser cover...

  • Page 8: Rear View

    PRODUCT OVERVIEW Rear View Terminal Block Access Panel Drain Hose Connection Product Specifications Model DLHC4002* Please refer to the rating label for Electrical Requirements detailed information. 27'' X 32 1/4'' X 39'' (70.0 cm X 82.0 Dimensions (Width X Depth X Height) cm X 99.0 cm) Maximum Depth with Door Open 52 3/4'' (134.0 cm)
  • Page 9 PRODUCT OVERVIEW CableTies (2 EA) Elbow Bracket for Securing Drain Hose Drain Hose Holder Support (4 EA) Screw (4 EA) Required Accessories for the Electric Dryer (sold separately) 4-wire power cord kit 3-wire power cord kit...

  • Page 10: Optional Accessories (Sold Separately)

    10 PRODUCT OVERVIEW Optional Accessories (sold separately) Pet care accessories kit Drying Rack Stacking kit NOTE • For your safety and extended product life, use only authorized components. The manufacturer is not responsible for product malfunction or accidents caused by the use of unauthorized components or parts.

  • Page 11: Installation

    INSTALLATION INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this dryer or transporting it to another location. Choose the proper location. Level the appliance. Connect the drain hose. Connect the heat pump electric dryer. Plug in the power cord.

  • Page 12: Choosing The Proper Location

    12 INSTALLATION Choosing the Proper Ambient Temperature Location Install the appliance in an area where the temperature is over 41 ℉ (5 ℃). If the temperature around the appliance is too low, WARNING the appliance might not shut off at the end of an •...

  • Page 13: Dimensions And Clearances

    INSTALLATION Dimensions and Clearances The following clearances are recommended for the appliance. • Additional clearances should be considered for ease of installation and servicing. • Additional clearances should be considered on all sides of the dryer to reduce noise transfer. Installation Spacing for Recessed Area or Closet Installation Description Dimension/Clearance...
  • Page 14 14 INSTALLATION Closet Ventilation Requirements Closets with doors must have both an upper and lower vent to prevent heat and moisture buildup in the closet. One upper vent opening with a minimum opening of 48 sq. in. (310 cm ) must be installed no lower than 6 feet above the floor.
  • Page 15 INSTALLATION Installation Spacing for Cabinet For cabinet installation with a door, minimum ventilation openings in the top of the cabinet are required. Description Dimension/Clearance Depth of Ventilation Opening 7″ (178 mm) Back Clearance 5″ (127 mm) Depth 32 1/4″ (820 mm) Front Clearance 1″...

  • Page 16: Leveling The Appliance

    16 INSTALLATION Leveling the Appliance and front to back. Make sure that all four leveling feet are in firm contact with the floor. WARNING • Use long-sleeved gloves and safety glasses. • The appliance is heavy. Two or more people are required when installing the appliance.

  • Page 17: Connecting Electric Dryers

    INSTALLATION Stacking the Appliance on Mini- Make sure the surface of the washer is clean Washer or Pedestal and dry. Remove paper backing from the tape on one of the stacking kit side brackets. WARNING • The weight of the appliance makes the support assembly and stacking process too risky for one person.

  • Page 18: Electrical Requirements For Electric Models

    18 INSTALLATION death when using this appliance, fulfill the is connected to the same color screw in the following requirements. block. • Grounding through the neutral conductor is prohibited for: (1) new branch-circuit Electrical Requirements for Electric installations and (2) areas where local codes Models prohibit grounding through the neutral conductor.
  • Page 19 INSTALLATION Transfer the appliance's ground wire from Remove 5 inches (12.7 cm) of the outer behind the green ground screw to the center covering from the wire and remove 5 inches screw of the terminal block. of insulation from the ground wire. Cut off approximately 1.5 inches (3.8 cm) from the other three wires and strip 1 inch (2.5 cm) insulation from each wire.

  • Page 20: Three-Wire Power Cord

    20 INSTALLATION Attach the neutral (white) wire to the center Thread a 30-amp, 240 volt, 3-wire, UL-listed screw of the terminal block. power cord with #10 AWG-minimum copper conductor through the strain relief. Attach the power cord ground wire to the green ground screw.

  • Page 21: Connecting The Drain Hose

    INSTALLATION Three-Wire Direct Wire Connect the external ground (if required by local codes) to the green ground screw. • A 3-wire connection is NOT permitted on new construction after January 1, 1996. Tighten all screws securely. • A UL-listed strain relief is required. Reinstall the terminal block access cover.
  • Page 22 22 INSTALLATION Use the provided tie strap to secure the drain hose in place. Connect the drain hose of the dryer and secure the hose clamp. Using the Laundry Tub to Drain Clip the end of the hose into the elbow CAUTION bracket.

  • Page 23: Final Installation Check

    INSTALLATION Use the provided tie strap to secure the drain hose in place. Final Installation Check Once you have completed the installation of the dryer and it is in its final location, confirm proper operation with the following tests. Checking Levelness Once the dryer is in its final location, recheck the dryer to be sure it is level.

  • Page 24: Operation

    24 OPERATION OPERATION Before Use WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. Operation Overview • Not all modifiers and options are available on all cycles. Clean the Lint Filter •...

  • Page 25: Loading The Dryer

    OPERATION Woolen Items fingers. Push the lint filter firmly back into place. See Regular Cleaning for more information. • Always follow fabric care labels before drying woolen items in a dryer. After the cycle, the items may still be damp. Do not repeat the cycle. Pull the items to their original shape if needed and lay them flat to finish drying.
  • Page 26 26 OPERATION Tumble Dry Label Directions Normal Permanent Press / Wrinkle Resistant Gentle / Delicate Do not tumble dry Do not dry (used with do not wash) Heat Setting Label Directions High Medium No Heat / Air...

  • Page 27: Control Panel

    • Remote Start - With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • Wi-Fi - Press and hold the Condenser Care button for 3 seconds to initiate the connection of the appliance to the LG ThinQ application.
  • Page 28 28 OPERATION Time and Status Display Condenser Clean Indicator • This icon indicates the condenser auto cleaning status. The icon is displayed when water is being sprayed on the condenser. Clean Filter Reminder • The display will show Clean Filter when the dryer is turned on as a reminder to clean the filter. It turns off when the Start/Pause button is pressed.

  • Page 29: Dry Cycles

    Sensor Dry Cycles Sensor dry cycles utilize LG's unique dual sensor system to detect and compare the moisture level in clothes and in the air and adjust the drying time as needed to ensure superior results. The appliance automatically sets the dryness level and temperature at the recommended setting for each cycle. The estimated time remaining will be shown in the display.
  • Page 30 30 OPERATION Cycle AI Dry Description This cycle optimizes drying times and temperatures by detecting the laundry’s characteristics. Dry Level Not adjustable Dry Mode Default: Normal Available: Normal Cycle Delicates Description Use this cycle for drying dress shirts/blouses, nylons, lingerie, or sheer and lacy clothes which can easily be damaged.
  • Page 31 This cycle allows you to download a new and specialized drying cycle to your appliance with a smartphone. • The default cycle is Wrinkle Prevention. This cycle is also available for download. • Refer to the LG ThinQ smartphone application to see the cycles available for download. Dry Level...
  • Page 32 32 OPERATION Cycle Dry Mode Damp Wrinkle Energy Signal Care Cycle Dry Level Normal Speed † saver Delicates Very More Normal Less Damp Perm. Press Normal Less Towels Small Load Condenser Care Dry Time Drum Care Wrinkle Very Prevention More Normal Less Damp...

  • Page 33: Cycle Modifiers

    OPERATION Cycle Modifiers • Use the More Time / Less Time buttons to add or reduce the drying time, from 30 to 180 minutes, in 5-minute increments. About Modifier Buttons Each cycle has default settings that are selected Signal automatically. Customize these settings using the The appliance plays a melody when the drying cycle modifier buttons.

  • Page 34: Options And Extra Functions

    34 OPERATION Options and Extra Functions Damp Signal When this option is selected, the appliance signals Your dryer includes several additional cycle when the load is approximately 80% dry. This options to customize cycles to meet your individual allows you to remove faster-drying lightweight needs.

  • Page 35: Smart Functions

    QR code reader app on your • Remote Control smartphone. - Control the appliance remotely or check to see how much time is left in the cycle from the LG ThinQ application. NOTE • Once the remote control feature is enabled, you can start a cycle from the LG ThinQ application.

  • Page 36: Remote Start

    Internet service provider or refer to your function. wireless router manual. • LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, Start a cycle from the LG ThinQ application on or errors caused by network connection.

  • Page 37: Smart Diagnosis Tm Function

    However, there is no opensource.lge.com. guarantee that interference will not occur in a LG Electronics will also provide open source code particular installation. If this equipment does to you on CD-ROM for a charge covering the cost cause harmful interference to radio or television...
  • Page 38 38 SMART FUNCTIONS • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application. Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method.

  • Page 39: Maintenance

    MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They will damage the finish. Regular Cleaning Cleaning the 3-Piece Lint Filter CAUTION Cleaning the Exterior • Refer to the following instructions for proper Proper care of your appliance can extend its life.

  • Page 40: Cleaning The Outer Filter

    40 MAINTENANCE • Remove the small filter at the base by sliding it out of the grooves on each side. Use your fingers to get most of the lint off the Pull out the outer filter. filters. To clean off residual lint, use a vacuum cleaner or rinse under running water.

  • Page 41: Periodic Cleaning

    MAINTENANCE Periodic Cleaning Using Drum Care Feature Run the Drum Care cycle periodically to prevent unpleasant odors in the drum. CAUTION • Remove all of the clothes from the appliance. Turn on the appliance. Turn on the appliance. Press the Condenser Care button. Press the Drum Care button.

  • Page 42: Care In Cold Climates

    42 MAINTENANCE Care in Cold Climates Thawing out the Appliance Thawing out the Accessories CAUTION • Wear gloves and take care to avoid burning yourself with hot water. Turn the locks to release the condenser cover, and pull the cover to remove it. Frozen Water in Drain Hose Wrap the drain hose in a towel soaked in hot water (140 ℉...
  • Page 43 MAINTENANCE • If the message does not appear, the thawing process is done. When thawing is complete, dry clothes as usual.

  • Page 44: Troubleshooting

    Scan this QR code to quickly access the video search page on the offical LG website. On the lg.com/us home page, click on the Support menu tab to bring up the menu selections. Select Video Tutorials. Type Dryer in the search box on the new page and click the Search button.

  • Page 45: Before Calling For Service

    The dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the dryer does not function properly or does not function at all, check the following before you call for service. For detailed information or videos, visit www.lg.com for the troubleshooting page. Error Messages Problem Possible Cause &...
  • Page 46 The door is closed while clothes or foreign substance is caught in the door. • Check if clothes or foreign substance is caught in the door before using the appliance. If water leaks continuously, contact the LG Electronics Customer Information Center. The appliance runs This is normal operation for the Wrinkle Care option.
  • Page 47 TROUBLESHOOTING Problem Possible Cause & Solution Drying time is not Heat settings, load size, or dampness of clothing is not consistent. consistent. • The drying time for a load will vary depending on the size of the load, the type of fabrics, the wetness of the clothes and the condition of the lint filter.
  • Page 48 48 TROUBLESHOOTING Problem Possible Cause & Solution Excess static in Fabric softener is not used or is used incorrectly. clothes after drying. • Use a fabric softener, if available, to reduce static electricity. Be sure to follow the manufacturer’s instructions. Clothes dried too long (overdried).
  • Page 49 During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.

  • Page 50: Limited Warranty

    Should your LG Dryer (“Product”) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only when purchased lawfully and used within the United States including U.S.
  • Page 51 Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
  • Page 52 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
  • Page 53 Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
  • Page 54 54 Memo...
  • Page 55 Memo...
  • Page 56 LG Customer Information Center Centro de Información al Cliente LG Centre de Service à la Clientèle de LG For inquiries or comments, Para consultas o comentarios, visite Pour des questions ou des commentaires, visit www.lg.com or call: www.lg.com o llame por teléfono: visitez www.lg.com/ca_fr ou appelez :...

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