IOGEAR Tri-Select COMBO ION GHE335C User Manual

3.5" hi-speed external hard drive featuring dantz retrospect backup software.
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3.5" Tri-Select
Hi-Speed External Hard Drive
featuring Dantz Retrospect Backup Software
User Manual (3.5" FireWire / USB 2.0 TRI-Select Backup ION Series)


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   Summary of Contents for IOGEAR Tri-Select COMBO ION GHE335C

  • Page 1

    3.5” Tri-Select COMBO ION™ Drive Hi-Speed External Hard Drive featuring Dantz Retrospect Backup Software User Manual (3.5” FireWire / USB 2.0 TRI-Select Backup ION Series) ®...

  • Page 2

    Apple Computer, Inc. All other brand and product names are trademarks or registered trademarks of their respective holders. IOGEAR® makes no warranty of any kind with regards to the information presented in this document. All information furnished here is for informational purposes only and is subject to change without notice.

  • Page 3: Table Of Contents

    Table of Contents Package Contents............................ Overview..............................Features..............................Requirements............................Introduction............................. Pictorial Introduction..........................Drive Installation (Enclosure Only)....................... ION Drive Setup............................Installation of ION Drive Software....................... Dantz Restropect Setup..........................Troubleshooting............................Care and Handling............................. Technical Support............................. Appendix..............................Specification............................Radio & TV Interference Statement......................Limited Warranty............................

  • Page 4: Table Of Contents

    1 - Power Adapter 1 - Power cable 1 - Quick Start Guide ® 1 - IOGEAR Installation CD with Electronic Manual 1 - Warranty / Registration Card If any of the items are missing or damaged, please contact your dealer immediately.

  • Page 5: Overview

    Overview The TRI-Select ION™ Drive is yet another innovative FireWire ® 400 and Hi-Speed USB 2.0 solution developed by IOGEAR ® . It offers complete Hi-Speed storage and backup solutions at the fraction of the cost of other external Hard Drives.

  • Page 6: Features

    Features • Transfer or backup pictures, music, and data at speeds up to 480 Mbps – Transfer 1 GB in under 30 seconds • 3-Button Backup Solution that automates backups with Dantz Retrospect Backup software • Ideal for backup, storage expansion, file sharing, software installation, and data management ®...

  • Page 7: Requirements

    Requirements To access FireWire ® or USB 2.0 speeds, the computer system must be FireWire ® and/or Hi-Speed USB 2.0 enabled. The ® ® Tri-Select ION™ Drive will work at FireWire 400 and/or USB 1.1 speeds with FireWire enabled and USB 2.0 and/or USB 1.1 enabled computers.

  • Page 8

    USB 1.1 devices. With the increase in speed, USB 2.0 will offer increased functionality, allowing more devices to share the increased bandwidth. With the increase in demand for FireWire ® and USB 2.0 products, IOGEAR ® decided to provide its customers with a total ®...

  • Page 9

    A glossary has been added at the end of the manual so you may look up unfamiliar terms. A few things should be mentioned before explaining the installation procedure: ® All IOGEAR ION™ Drives are tested prior to shipment to ensure product quality. ® The connectors on a FireWire and Hi-Speed USB 2.0 cable are designed in such a way as to prevent plugging the cable in...

  • Page 10: Front View

    Pictorial Introduction Front View ® 1. The IOGEAR Logo - a mark of quality. 2. Tri-Select Backup Buttons...

  • Page 11

    Pictorial Introduction Back View 1. USB 2.0 Type B Port (female) 2. FireWire 6-pin Ports (female) 3. Power Switch 4. Power Port 5. Lock Port 6. Stand (Optional, screws included)

  • Page 12

    16. ATTENTION: This section only applies to you if you purchased the Enclosure only model (GHE335C). If the product you purchased already has a hard drive inside skip to page 16. If you have any questions please refer to page 35 to call our TOLL FREE Tech Support line.

  • Page 13

    Drive Installation (Enclosure Only) Step 1. Remove Phillips screw from back side of the Step 2. Pull the right side panel off the enclosure from enclosure. the back.

  • Page 14

    Drive Installation (Enclosure Only) Step 3. Remove the two thumb screws on the left side of Step 4. Slide the hard drive braket in an upward direction the hard drive bracket. towards the top of the enclosure to free the drive bracket. Lift the drive bracket out of the enclosure.

  • Page 15

    If you have Windows 98SE/ME the drive must be PRE-FORMATTED, meaning the drive has already been formatted for use as a Hard Disk Drive in a computer. For instructions on how to format your drive in other operating systems, please visit the following link on our website: index.php?func=TILDisplay&TIL_ID=10087...

  • Page 16

    Drive Installation (Enclosure Only) Step 6. Attach the ATAPI and power cables to the hard drive in the appropriate ports. Place the bracketed hard drive into the enclosure making sure to slide into place lining up the holes in the bracket with the base plate.

  • Page 17

    Drive Installation (Enclosure Only) Step 8. Place the side cover on the enclosure and secure Step 7. Insert the two thumb screws through bracket, by hooking on the front first and firmly pressing the back tighten to secure bracket to the internal base plate. together.

  • Page 18

    ION™ Drive Setup FireWire Installation (It is not necessary to install a driver for FireWire under any OS, however please make sure your computer has all of the latest updates, critical updates, service packs, service releases, OS patches, security updates, and all other OS updates provided by the respective developers.) Note: Before you begin, please make sure that the power to the device and your computer has been turned off.

  • Page 19

    Your computer will automatically identify the use a FireWire 4 pin(m) to 6 pin(m) cable. IOGEAR part# G2L13946-6; ION™ Drive and load all necessary drivers. or you may pick one up at any local electronics store or catalog reseller.

  • Page 20

    ION™ Drive Setup Hi-Speed USB 2.0 Installation Note: Before you begin, please make sure that the power to the device and your computer has been turned off. Step 1. Plug the USB Type B connector into the back of the ION™...

  • Page 21

    ION™ Drive Setup Hi-Speed USB 2.0 Installation Cont. Step 3. Plug the USB Type A connector into your computer’s Step 4. Plug the power adapter into a surge protector. USB 2.0 Port. Step 5. Once complete, turn on ION™ Drive and your computer on.

  • Page 22

    Installation of ION™ Drive Software (PC) For Windows® 98SE Users Only Step 2. The installer will be copied into “C:\IOGEAR Step 1. Inserting the CD will launch the software installer. GHD335C”. Double-click on the installer icon to begin the Clicking on the first button will copy the installer of the driver driver install.

  • Page 23

    Installation of ION™ Drive Software (PC) Step 4. The next screen will ask you to click [Finish] to end Step 3. Click [Next] to begin the install. the wizard. After the wizard has quit you simply need to connect the ION Drive to the computer and the driver will be loaded for the drive.

  • Page 24

    Select folder simply run the installer and then restart your computer. Once your computer has restarted you should find an IOGEAR icon in your systray, click on it to begin using the TRI-Select After your computer restarts you can begin using the TRI- Button Management Software.

  • Page 25

    Dantz Retropspect Express & TRI-Select Button Management Software TRI-Select Button Management Software Introduction In the software you will see a box next to each shape, this is where the path to the selected backup script will be The TRI-Select Button Management Software allows you to displayed.

  • Page 26

    Dantz Retrospect Setup Button 1 Step 2. Choose what you want backed up, backing up your To begin setting up the square (top) button on your TRI-Select “Documents only” will backup all documents in your hard drive. ION Drive simply press the button. At this point Retrospect Choosing “Entire volume”...

  • Page 27

    Dantz Retrospect Setup Step 4. Finally you can click [Finish] to complete the setup Step 3. Choose your appropriate TRI-Select ION Drive as or you can click [Start Now] to complete the setup and the destination. Once you have chosen click [Next] to begin the backup now.

  • Page 28

    Dantz Retrospect Setup Buttons 2 & 3 Step 2. Then name the script and it will prompt you to OSD Opera- To begin setting up the next two buttons, launch Dantz Retro- choose your Source(s) and Destination. Click on [Sources] tion spect from your Programs Folder in your Start menu.

  • Page 29

    Dantz Retrospect Setup Step 4. Click on [Destinations] and it will prompt you to Step 3. Your source is the folder and files you want backed choose your destinations(s). For your first script you will up. When you are finished selecting everything you want to have to click [Creat New] to add a destination option.

  • Page 30

    Dantz Retrospect Setup Step 5. Name your Disk Backup Set and click the [Select…] Step 6. Choose an encryption type, you can choose from button to choose a disk as your destination, click [OK] after None, Password only and SimpleCrypt. Encryption will protect you have selected your disk, then [Next] to continue.

  • Page 31

    Dantz Retrospect Setup Step 7. Either use the default location for your Disk Backup Step 8. Now choose your Disk Backup Set from in the window Set or click [Browse…] to choose your own. Click [Next] to and click [OK]. continue when you are ready.

  • Page 32

    Dantz Retrospect Setup Step 9. If you wish, you can click the [Selecting…] button to Step 10. Then choose Make a “run document” from the choices filter what kind of files are backed up, by default Retrospect and click [Save…]. Retrospect will then prompt you to save will backup “All Files”...

  • Page 33

    Dantz Retrospect Setup Now that you’ve finished your script you can choose to run it from one of the buttons on your TRI-Select ION Drive. To do so, open up the TRI-Select Button Management Software and decide which button you want to run your script from. Then click on the appropriate folder icon to pick the script from the location you saved it to.

  • Page 34: Troubleshooting

    Make sure the drive is turned on before you start-up your computer. Make sure your new IOGEAR® ION™ Drive is the only device hooked into the FireWire® USB 2.0 port. Do not use a hub or repeater in connecting your drive to the computer.

  • Page 35

    Contacting IOGEAR® Service Support If you are still experiencing problems using your IOGEAR® ION™ Drive, please follow the directions on pg. 35 on how to contact IOGEAR®’s Service Support department for your technical support needs.

  • Page 36

    Care & Handling Your IOGEAR® storage device is a high performance FireWire® 400/Hi-Speed USB 2.0 Hard Drive (ION™ Drive). The head that reads the information on the disk is a fragile piece of technology. Therefore, care must be taken not to bump the ION™...

  • Page 37: Technical Support

    . Our TIL has answers to many common questions and problems that may already have solutions available. IOGEAR Service & Support can be reached from 8am to 5pm (PST) Monday through Friday, or at the following address: IOGEAR, Inc.

  • Page 38

    Technical Support The IOGEAR Service Support representative will be able to serve you much quicker if you are prepared to answer the following questions listed below. What type of Computer are you using? (Mac, PC, or Other) What Operating System are you running on your computer? (Mac OS X Panther, Mac OS 9, Windows XP, Windows 98, etc.)

  • Page 39: Appendix

    Appendix Glossary Cache - High-speed Random Access Memory (RAM) used as a buffer between the CPU and a hard drive. The cache retains recently accessed information to speed up subsequent accesses to the same data. When data is read from or written to disk, a copy is saved in the cache along with the associated disk address.

  • Page 40

    Power Adapter Port - The plug on the ION™ Drive into which the power-cord is plugged into. Service Support - The team of IOGEAR employees dedicated to help you resolve your technical issues. Spin down - The act of the disk inside the drive or cartridge ceasing its rotation.

  • Page 41: Specification

    Specifications Product Specifications...

  • Page 42

    Radio & TV Interference Statement WARNING!!! This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment.

  • Page 43

    Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT. The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to the contents or use of this documentation, and especially disclaims its quality, performance, merchantability, or fitness for any particular purpose.

  • Page 44

    ® Contact info. 23 Hubble • Irvine, CA 92618 • (P) 949.453.8782 • (F) 949.453.8785 •

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