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HydraWEB Mercury Hydra1500 Getting Started Manual

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Summary of Contents for HydraWEB Mercury Hydra1500

  • Page 2: Package Contents

    U ti ri e d r a L in rc u Hydra1500/2500 Unit A le Mounting Brackets Power Cord Hot Spare/Console Cable (DB9-F to DB9-F) HydraOS Administrator's Manual and Hydra1500/2500 Getting Started Guide HydraWEB Technologies Getting Started Guide...
  • Page 3 Hydra 2500 Hydra 2500 Hydra Unit 1 Mercury Series Utilization Hydra Unit 2 Mercury Series Utilization MGMT MGMT Alert Power Link Alert Power Link Hub/Switch Server Server Service Network Figure 1 Basic Hydra1500/2500 LAN Configuration HydraWEB Technologies Getting Started Guide...
  • Page 4 † Under normal operations, the selection of which Hydra unit is Primary and which is the Hot Spare is random; you may therefore at times see both units referred to as “Hot Spares, ” or as a “Hot Spare pair. ” HydraWEB Technologies Getting Started Guide...
  • Page 5 “Hot Spares, ” or as a “Hot Spare pair. ” † The basic installation covered in this Getting Started Guide assumes only two Ethernet ports (Ports 1 and 2). HydraWEB Technologies Getting Started Guide...
  • Page 6 • Hot Spare failover • Y2K compliance • HydraSafe™ architecture Load Balancing/Routing • HydraWEB MultiPlexer Load Average™ (PLA) statistical load balancing algorithm • Round-robin load balancing algorithms • Persistency (IP source/destination, SSL session ID, cookie/header) • URL content-based routing • HydraCookie™ cookie-based routing and persistency •...
  • Page 7 • Y2K compliance • HydraSafe™ architecture • HydraWAN™ site resiliency Load Balancing/Routing • HydraWEB MultiPlexer Load Average™ (PLA) statistical load balancing algorithm • Round-robin load balancing algorithms • Persistency (IP source/destination, SSL session ID, cookie/header) • URL content-based routing • HydraCookie™ cookie-based routing and persistency •...

  • Page 8: Before You Begin

    * See Figure 1, page 2, for meaning of the terms External Network and Service Network. Note that the term External is used strictly in relation to the Hydra units and does not imply a network external to your LAN. HydraWEB Technologies Getting Started Guide...
  • Page 9 Hydra unit is Primary and which is the Hot Spare is random. You may therefore see both Units 1 and 2 referred to as “Hot Spares, ” or as a “Hot Spare pair. ” HydraWEB Technologies Getting Started Guide...
  • Page 10 Hot Spare/Console cable provided. 6 Connect one power cord to the back of each unit, and plug these in to (grounded) power outlets. You are now ready to continue with “Configuring Hydra Unit 1. ” HydraWEB Technologies Getting Started Guide...
  • Page 11 3 Type [Enter].* vt100 * Or whatever is your terminal type. If you do not know, use “ . ” vt100 HydraWEB Technologies Getting Started Guide...
  • Page 12 The system writes the configuration and updates itself. This may take several minutes. The All Configured screen appears when the configuration is finished. 9 Press [Enter] to continue. You are now ready to continue with “Stage II. Setting Up a Cluster. ” HydraWEB Technologies Getting Started Guide...
  • Page 13 3 In this and the screens that follow, enter the information from Worksheet 2, which you filled out on page 34. Continue until you are asked if you are satisfied with your replies; then, press [Enter]. 4 When asked if you wish to configure HydraWEB’s WAN functionality or HydraHydra, type [Enter].
  • Page 14 , ERROR: NO VALID LICENSES OF ANY F YOU RECEIVE THE MESSAGE “O TYPE, YOU CANNOT CONTINUE UNTIL AFTER YOU HAVE OBTAINED A LICENSE BTAINING A ,” ALID ICENSE PAGE FOR FURTHER INSTRUCTIONS 3 Type [Enter]. set-input hydraq.script HydraWEB Technologies Getting Started Guide...
  • Page 15 OR TO YDRA AS A USER IN ORDER TO RUN THE DMINISTRATIVE ENUS DMINISTRATIVE ENUS ARE HOWEVER Q. E A SEPARATE PROGRAM FROM YDRA ACH IS USED FOR DIFFERENT TYPES OF CONFIGURATION AND ADMINISTRATION TASKS HydraWEB Technologies Getting Started Guide...
  • Page 16 2 Repeat all of Stage I on Unit 2 (leave Unit 1 powered on), using your answers from Worksheet 1 (“Unit 2” column instead of “Unit 1”). When you reach the end and are asked if you wish to configure the HydraWEB unit now, type [Enter]. When asked if you wish to configure HydraWEB’s WAN functionality or HydraHydra, type [Enter].

  • Page 17: Testing Your Configuration

    A normal reponse should look something like this: The output should include a reponse time in ms. An error response will show a description of the failure and If you receive an error response , ret=-1. refer to “Troubleshooting” on page 28. HydraWEB Technologies Getting Started Guide...
  • Page 18 INCLUDING ALL EMPTY FIELDS BELOW YOUR ANSWERS HEN YOU HAVE TABBED THROUGH ALL FIELDS THE MESSAGE Routes Configured, WILL APPEAR RESS NTER TO RETURN TO THE MAIN DMINISTRATIVE ENUS AND EXIT BACK TO THE login: PROMPT HydraWEB Technologies Getting Started Guide...
  • Page 19 12 For “Do you you wish to set the remote agent security key?, ” type [Enter]. 13 For Name of the less-well-configured Hot Spare SR, enter the Hostname for unit (Unit 2 column). HydraWEB Technologies Getting Started Guide...
  • Page 20 [Enter]. Wait while the information is written to the program. This process should take about a minute. 26 When asked if you wish to distribute HydraWEB configuration files from <Hostname 1> to <Hostname 2>, type [Enter]. 27 When asked if you wish to enable Hot Spare, type [Enter].
  • Page 21 When you next log in to login: HydraQ, you will be using the new MCF. You have now finished bootstrapping Hot Spare and are ready to run the “Final Check, ” page 21, to test your cluster. HydraWEB Technologies Getting Started Guide...

  • Page 22: Final Check

    “Troubleshooting” on page 28. * Additional information about and related commands can be found under show-all-running “Common HydraQ Commands” in the “Maintenance” section of the Administrator’s Manual. HydraWEB Technologies Getting Started Guide...
  • Page 23 In addition, you may wish to read the Appendix, “Common Tasks and Questions, ” for general information about HydraOS administrative tasks and fine-tuning. Note: F YOUR YDRA UNITS WERE PRE LICENSED REMEMBER TO UPDATE YOUR LICENSES SOON HydraWEB Technologies Getting Started Guide...
  • Page 24 (9-5 EST) and be walked through the process by a licensing representative. • Licensing via E-mail. Send required information to HydraWEB via e-mail to have your license(s) generated and the information and instructions sent back to you. If you were pre-licensed and have already completed the basic setup, follow the instructions under “Interactive Licensing”...
  • Page 25 Press [Enter] to begin the license action. localhost 5 Call HydraWEB at 212-809-5900 or 800-SOS-UNIX (800-767-8649) and ask to speak with a licensing representative. Be sure to tell him or her if you were pre-licensed and are updating. You may need the word-to-character conversion table below for lines of text that will be read to you in an encoded form.
  • Page 26 When asked if you wish to rerun or do another license, type good. [Enter]. 15 At the Perform License Actions screen, press [Enter] to restart the HydraWEB programs. This process takes about a minute. You should see the message: HydraWEB Press [Enter] to return to the Administrative programs restarted.
  • Page 27 To obtain a valid license for each unit using the e-mail method: 1 Follow the steps under “Interactive Licensing” as if you were speaking with a HydraWEB licensing representative, until you arrive at the encoded, word- form of the owner’s name. When you reach that screen, return to Step 2 below.
  • Page 28 Figure 4 shows a sample e-mail: To: support@hydraweb.com Subject: License request Please generate a HydraWEB license for the following two units. Reminder: We have purchased SSL support and the performance agent. Encoded Owner’s Name: h 40tbo5 alyn21 6r2ssw ivstri fc4tly fjd9fk...

  • Page 29: Troubleshooting

    If none of these resolves the problem, there could be a hardware problem. See “Contacting HydraWEB Technical Support, ” page 30. Alert LED on Hydra unit front The Hydra unit is sick. Run HydraWEB Diagnostics, as follows: panel is lit. • Run the Administrative Menus.* •...
  • Page 30 HTTP service on those web servers. If the problem is not corrected, there could be a hardware problem. Refer to Appendix B, “HydraWEB Configuration Debugging, ” in the HydraOS Administrator’s Manual, or contact Technical Support (see page 30).
  • Page 31 Contacting HydraWEB Technical Support Contacting HydraWEB Technical Support If you encounter a problem that you cannot resolve using the Troubleshooting chart on the preceding pages, call HydraWEB Technical Support at one of the following numbers: • 212-809-5900 or 800-SOS-UNIX (800-767-8649) during standard business hours (9-5 EST) •...
  • Page 32 IP Address Factotum 2 (from private, unused subnet): . . (from private, unused subnet): . . Web Server Web Server (Factotum 1) (Factotum 2) Port Number (Default is 80): Port Number (Default is 80): Service Network HydraWEB Technologies Getting Started Guide...

  • Page 33: Pre-Installation Worksheet

    LAN LAN. Leave blank if no DNS server. DNS search list List of DNS domain names, separated by spaces. Example: admin.hydraweb.com hydraweb.com IP address of Port 1 (e.g., 204.52.249.10) (e.g., 204.52.249.11) (e.g., 204.52.249.12) IP addresses from the existing (External) (or “interface XX0.
  • Page 34 SOS password Allows you to have a second privileged account (other than root). Essentially, for use by HydraWEB™ for diagnostic purposes, if you choose to disclose. (preserves the security of root). Not required for the basic setup, but choosing a password here gives you the option for later use.
  • Page 35 * Factotum is the HydraOS term for “web server” (plural, factota). † In HydraOS terminology, the term endpoint means the combination (i.e., tuple) of IP address, protocol, and port number. In other contexts, an endpoint is sometimes referred to as a socket. HydraWEB Technologies Getting Started Guide...

This manual is also suitable for:

Mercury hydra2500

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