HydraWEB HydraRADIUS Getting Started Manual

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Package Contents ............................................................................................................................ 1

Introduction ...................................................................................................................................... 2

HydraRADIUS Front Panel (Exterior) ...................................................................................... 3

HydraRADIUS Front Panel (Interior) ...................................................................................... 4

HydraRADIUS Unit Back Panel .................................................................................................. 4

HydraRADIUS Standard Features ............................................................................................. 5

Before You Begin ............................................................................................................................. 6

Planning Out Your IP Addresses .....................................................................................................6

Rack-Mounting the HydraRADIUS Unit(s) ........................................................................... 8

Installing the HydraRADIUS Units (with Hot Spare) ........................................................ 9

Installing the HydraRADIUS Unit (without Hot Spare) .................................................10

Configuring HydraRADIUS Unit 1 ..........................................................................................11

Part I. Entering Network Identity Information for Unit 1 .................................................. 11

Part II. Configuring Your First Cluster ........................................................................................ 13

Configuring HydraRADIUS Unit 2 (If Using Hot Spare) ................................................14

Testing Your Connectivity ........................................................................................................15

Logging in to HydraQ and the Administrative Menus ...................................................16

Bootstrapping Hot Spare (If Using Hot Spare) ..................................................................17

Final Check ......................................................................................................................................20

Installing HydraAgents (NT and Unix Servers) .................................................................21

Installing HydraAgents (NT Servers) .......................................................................................... 21

Installing HydraAgents (Unix Servers) ....................................................................................... 23

Where to Go from Here . . . .......................................................................................................26

Updating to a Permanent License ..........................................................................................27

Troubleshooting ............................................................................................................................31

Contacting HydraWEB Technical Support .........................................................................34

Pre-Installation IP Address Chart ...........................................................................................35

Network Identity Worksheet ...................................................................................................36

Cluster Configuration Worksheet ..........................................................................................37

HydraWEB Technologies Limited Warranty ......................................................................38

Agency Approvals .........................................................................................................................39

HydraWEB Technologies

HydraRADIUS Getting Started Guide

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Page 1: Table Of Contents
Before You Begin ..........................6 Planning Out Your IP Addresses .....................6 Rack-Mounting the HydraRADIUS Unit(s) ................8 Installing the HydraRADIUS Units (with Hot Spare) ............9 Installing the HydraRADIUS Unit (without Hot Spare) ..........10 Configuring HydraRADIUS Unit 1 ..................11 Part I. Entering Network Identity Information for Unit 1 ..........11 Part II.
Page 2: Package Contents
Package Contents Package Contents Each HydraRADIUS package should contain the items shown: HydraRADIUS Unit Front Mounting Brackets Power Cord Hot Spare/Console Cable (DB9-F to DB9-F) HydraOS Administrator's Manual and HydraRADIUS Getting Started Guide HydraWEB Technologies HydraRADIUS Getting Started Guide...
Page 3: Introduction
Introduction Introduction This Getting Started Guide is designed to help you get your HydraRADIUS unit(s) up and running for the ﬁrst time and conﬁgured for the most basic setup: load balancing among three back-end RADIUS servers. Figure 1 illustrates this basic setup.
Page 4: Hydraradius Front Panel (Exterior)
HydraRADIUS Front Panel (Exterior) HydraRADIUS Front Panel (Exterior) Power Status Drive Link 100Mbps Link 100Mbps Power Drive 100Mbps 100Mbps Status Link 1 Link 2 U1/U2 Color Function Power Green Lights up and remains lit as long as unit is on. Blinks when system is in sleep mode.
Page 5: Hydraradius Front Panel (Interior)
Connects unit to its (optional) Hot Spare counterpart.* * Under normal operations, the selection of which HydraRADIUS unit is Primary and which is the Hot Spare is random; you may therefore at times see both units referred to as “Hot Spares, ” or as a “Hot Spare pair. ”...
Page 6: Hydraradius Standard Features
Performance • HydraAgent™ intelligent agent technology • Application-aware load balancing • HydraASP™ support for all RADIUS servers • Enhanced custom HydraRADIUS agents available for select RADIUS servers Management/Administration • SNMP agent • Web-based monitoring • Alerting via trap, e-mail, SysLog, application, others •...
Page 7: Before You Begin
• A 10/100 hub or switch with two available Ethernet ports (plus enough ports for the back- end RADIUS servers), which will be used to connect both HydraRADIUS units to your Service Network.* In addition, you will need the following: •...
Page 8 Unit 2 during the initial conﬁguration (e.g., when you “Bootstrap Hot Spare, ” you add in Unit 2), under normal operations the selection of which HydraRADIUS unit is Primary and which is the Hot Spare is random. You may therefore see both Units 1 and 2 referred to as “Hot Spares, ” or as a “Hot Spare pair.
Page 9: Rack-Mounting The Hydraradius Unit(S)
Front mounting bracket Figure 3 HydraRADIUS Front Rack Mounting Procedure 3 Using bolts provided with your rack, fasten the HydraRADIUS at its front ﬂanges to the rack, as shown in Figure 4. Hand-tighten screws so that you do not overtighten them.
Page 10: Installing The Hydraradius Units (With Hot Spare)
5 Connect the power cords to the back of each unit, and plug these in to (grounded) power outlets. You are now ready to continue with “Conﬁguring HydraRADIUS Unit 1, ” page 11. HydraWEB Technologies HydraRADIUS Getting Started Guide...
Page 11: Installing The Hydraradius Unit (Without Hot Spare)
4 Connect the power cord to the back of the unit, and plug this into a (grounded) power outlet. You are now ready to continue with “Conﬁguring HydraRADIUS Unit 1, ” page 11. HydraWEB Technologies HydraRADIUS Getting Started Guide...
Page 12: Configuring Hydraradius Unit 1
Conﬁguring HydraRADIUS Unit 1 Conﬁguring HydraRADIUS Unit 1 Conﬁguring HydraRADIUS Unit 1 is a two-part process: I. Entering Network Identity Information for Unit 1 II. Conﬁguring Your First Cluster Part I. Entering Network Identity Information for Unit 1 To begin the conﬁguration process: 1 Turn on your PC or set up your VT-100 terminal, and launch your terminal emulation application.
Page 13 Conﬁguring HydraRADIUS Unit 1 Note: T SAGE SCREEN DISPLAYS KEY SHORTCUTS THAT MAY NOT BE AVAILABLE FOR SOME TERMINAL EMULATION SOFTWARE PACKAGES SE THE ARROW KEYS OR PRESS -S] (^S). I NTER TO SCROLL TO THE NEXT SCREEN OR SYSTEM HELP AT ANY TIME...
Page 14: Part Ii. Configuring Your First Cluster
“Conﬁguring HydraRADIUS Unit 2 (If Using Hot Spare). ” Otherwise, proceed to “Testing Your Connectivity, ” page 15. (If you have only a single HydraRADIUS, you should perform the ping from Unit 1 and test only the back-end server and gateway IP addresses.)
Page 15: Configuring Hydraradius Unit 2 (If Using Hot Spare)
All Conﬁgured screen. 7 Press [Enter] to return to the prompt. login: You have now ﬁnished conﬁguring HydraRADIUS Unit 2 and are ready to continue with “Testing Your Connectivity, ” page 15. HydraWEB Technologies HydraRADIUS Getting Started Guide...
Page 16: Testing Your Connectivity
Testing Your Connectivity Testing Your Connectivity Now that you have conﬁgured your HydraRADIUS unit(s), make sure that you can establish communication with key devices on the network before you “bootstrap” Unit 2 in to the “Virtual” Hydra for Hot Spare functionality. If a communication problem exists, this will make it easier to pinpoint exactly where the problem lies.
Page 17: Logging In To Hydraq And The Administrative Menus
ﬁrst learn how to log in to HydraQ and the Administrative Menus. HydraQ and the Administrative Menus are the two HydraOS program tools that you use for administering your HydraRADIUS unit. Each tool has its own format and is used for different functions or types of conﬁguration and administration tasks.
Page 18: Bootstrapping Hot Spare (If Using Hot Spare)
[Enter]. 13 For “Do you you wish to set the remote agent security key?, ” type [Enter]. 14 For Name of the less-well-conﬁgured Hot Spare SR, enter the Hostname from the Unit 2 column. HydraWEB Technologies HydraRADIUS Getting Started Guide...
Page 19 [Enter]. Wait while the information is written to the program. This process should take about a minute. 27 When asked if you wish to distribute HydraWEB conﬁguration ﬁles from <Hostname 1> to <Hostname 2>, type [Enter]. 28 When asked if you wish to enable Hot Spare, type [Enter].
Page 20 When you next log in to login: HydraQ, you will be using the new MCF. You have now ﬁnished bootstrapping Hot Spare and are ready to run the “Final Check, ” page 20, to test your cluster. HydraWEB Technologies HydraRADIUS Getting Started Guide...
Page 21: Final Check
You have now run your ﬁnal check and are ready to proceed to “Installing HydraAgents (NT and Unix Servers). ” * Additional information about and related commands can be found under “Common show-all-running HydraQ Commands” in the “Maintenance” section of the Administrator’s Manual. HydraWEB Technologies HydraRADIUS Getting Started Guide...
Page 22: Installing Hydraagents (Nt And Unix Servers)
2 From the Windows NT device, obtain the following ﬁle via ftp: ftp.hydraweb.com/private/NT/floppy.exe 3 Run this ﬁle so that it can extract itself onto the ﬂoppy disk. 4 Remove the ﬂoppy disk from the drive. HydraWEB Technologies HydraRADIUS Getting Started Guide...
Page 23 II. Updating the Agent Software To update the agent software: 1 Insert the agent ﬂoppy disk into the ﬂoppy drive of your HydraRADIUS unit (if you are set up for Hot Spare, you can use either unit). 2 Log in to HydraQ as a privileged user.
Page 24: Installing Hydraagents (Unix Servers)
I. Updating the Agent Software on the HydraRADIUS Unit To update the agent software on the HydraRADIUS unit: 1 From the HydraRADIUS unit (if you are set up for Hot Spare, you can use either unit), log in to HydraQ as a privileged user.
Page 25 Installing HydraAgents (NT and Unix Servers) 6 By default, the ﬁrst HydraRADIUS unit is already selected. You should select both units. To do this, press [Space] to keep the ﬁrst selection highlighted; then, press the [Right] arrow key to select the second. Press [Enter].
Page 26 You have now ﬁnished installing the HydraAgents. See “Where to Go from Here . . ., ” page 26, for additional information (including information on downloading and conﬁguring speciﬁc extensible agents). HydraWEB Technologies HydraRADIUS Getting Started Guide...
Page 27: Where To Go From Here
O NOT FORGET TO UPDATE EACH PRE LICENSE TO A VALID PERMANENT LICENSE WITHIN THE ONLY “U TIMEFRAME SPECIFIED AT THE TIME OF YOUR PURCHASE OR INSTRUCTIONS PDATING TO A ,” ERMANENT ICENSE PAGE HydraWEB Technologies HydraRADIUS Getting Started Guide...
Page 28: Updating To A Permanent License
READY AS YOU GO THROUGH THE LICENSING PROCEDURE To update to a valid license for each unit using the interactive method: 1 From HydraRADIUS Unit 1, log in to HydraQ as a privileged user (see page 16 if you have forgotten the steps).
Page 29 Product name, and PL version. When instructed, press [Enter]. 6 In the Private data screen, read the encoded string of words to the representative. Wait until you are instructed; then, press [Enter]. 7 In the Opaque data screen, do as instructed. HydraWEB Technologies HydraRADIUS Getting Started Guide...
Page 30 When asked if you wish to rerun or do another license, type good. [Enter]. 15 At the Perform License Actions screen, press [Enter] to restart the HydraWEB programs. This process takes about a minute. You should see the message: HydraWEB Press [Enter] to return to the Administrative programs restarted.
Page 31 Updating to a Permanent License Licensing via E-mail To obtain a valid license for each HydraRADIUS unit using the e-mail method: 1 Follow the steps under “Interactive Licensing” as if you were speaking with a HydraWEB licensing representative, until you arrive at the encoded, word- form of the owner’s name.
Page 32: Troubleshooting
Link LED 1 or 2 fails to light Make sure: up when unit is powered on. 1 Ethernet cables are plugged into correct HydraRADIUS interfaces (exp0 to External Network hub/switch; exp1 to Service Network hub/switch). 2 LEDs on the hub/switch are lit for the correct interfaces.
Page 33 • Verify the IP addresses and netmasks. 3 You assigned the correct IP addresses and netmasks to your back-end servers. If the problem is not corrected, refer to Appendix B, “HydraWEB Conﬁguration Debugging, ” in the HydraOS Administrator’s Manual, or contact Technical Support (see page 34).
Page 34 PLA column to see what the HydraRADIUS unit thinks is the no response current status of all back-end servers. You should see a value other than -1 in the PLA column for all servers. If you see a negative value, refer to Appendix B, the section, “Debugging Server Problems, ”...
Page 35: Contacting Hydraweb Technical Support
Contacting HydraWEB Technical Support Contacting HydraWEB Technical Support If you encounter a problem that you cannot resolve using the Troubleshooting chart on the preceding pages, call HydraWEB Technical Support at one of the following numbers during the hours of 9-6 EST: •...
Page 36: Pre-Installation Ip Address Chart
Network Mask (exp0) Network Mask (Virtual exp0) Cluster Name (e.g., radius) Cluster IP Address (from existing network) RADIUS Authentication Port (Default is 1812) Port Number (Default is 1812) External Hub/Switch Network To PSTN, RAS HydraWEB Technologies HydraRADIUS Getting Started Guide...
Page 37: Network Identity Worksheet
Once you have completed the initial conﬁguration, however, you can change any or all of these passwords, if you wish, by running the Administrative Menus and selecting Security Tasks. † See page 16 for an explanation of the HydraQ utility and the Admin-Menus. HydraWEB Technologies HydraRADIUS Getting Started Guide...
Page 38: Cluster Configuration Worksheet
User Name (e.g., mike) A valid user name. Password (e.g., anything) A valid password. Shared Secret A valid password that enables the HydraRADIUS to (e.g., connect) communicate with the RADIUS unit. Back-end Server 1: Name Type over the default. (e.g.,radiusserver1) IP address IP address from the private, unused subnet (Service Network).
Page 39: Hydraweb Technologies Limited Warranty
HydraWEB Technologies ("HydraWEB") warrants this hardware product to be free from defects in materials and work- manship under normal use for a period of ONE (1) YEAR from the date of purchase from HydraWEB or its authorized reseller, subject to the terms set forth below.
Page 40: Agency Approvals
No terms or conditions expressed in the Purchase Order(s) are incorporated in or shall serve to alter or add to the terms of this Agreement, regardless of the failure of HydraWEB to object to such terms or conditions, other than the license fee(s) and the Authorized Number of Servers, which are hereby incorporated herein by reference.
Page 41 This booklet is available from the U.S. Government Printing Ofﬁce, Washington, D.C. 20402. Stock No. 004-000-00345-4. NOTE: In order to maintain compliance with the limits of a Class B digital device, HydraWEB requires that you use qual- ity interface cables when connecting to this device. Changes or modiﬁcations not expressly approved by HydraWEB could void the user’s authority to operate this equipment.

HydraWEB HydraRADIUS Getting Started Manual

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