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Summary of Contents for TEK Biomasse NEOTEK
- Page 1 NEOTEK Pellet fireplace insert for local heating Wikey 2Ways2+ INSTRUCTION AND ACTIVATION MANUAL ® TEK Biomasse 2025 TMNG01 EN2501308R4...
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Page 2: Table Of Contents
Index 9.1. Screen ...........13 9.2. Control panel ........14 General considerations ......3 9.2.1. The keys ........14 1.1. Symbology ........3 9.2.2. Menu ........15 1.2. Use ..........3 9.2.3. Modify room temperature ...15 1.3. Packaging of documentation ....3 9.3. User menu ........16 Security warnings ........ -
Page 3: General Considerations
1.3. Packaging of documentation 1. G ENERAL CONSIDERATIONS This manual, as well as any other applicable TEK Biomasse ® is a registered trademark, whose documentation, must be stored diligently so that heating equipment is manufactured by Vitor it is always available. In case of moving or selling Monteiro Lda., and tested in accordance with... -
Page 4: User
Confirm that the chimney design and air intake • The equipment must be taken out of are in accordance with the installed equipment. service safety component defective or out of calibration. Do not make electrical connections with temporary and/or non-insulated cables. On water models, the installer must inform the user of the following: Check that the equipment ground connection is... -
Page 5: Legal Guarantee
• It is forbidden to operate the equipment 3. L EGAL GUARANTEE with the door open or with broken glass, or even to open the door with the The manufacturer guarantees the product, with equipment in operation; the exception of elements subject to normal use, listed below, compliance... -
Page 6: Replacement Parts
The production and consumption of pellets is 4. R EPLACEMENT PARTS based on the rational use of renewable energy with zero impact on the CO cycle, which respects In maintenance operations, only original parts environmental protection standards. may be used. For this purpose, consult the technical assistance service. -
Page 7: Pellet Storage
Place the pellets in the drawer and push back with Make sure that the means of transport used has a small squeegee. a capacity greater than the weight of the stove. 7. I NSTALLATION ANUAL The Installation Manual is provided with this user manual. -
Page 8: Smoke Evacuation Duct
7.2. Smoke evacuation duct 7.2.1. Basic requirements The chimney must be made of stainless steel duct The smoke discharge from the stove is with and must rise 50 cm above the highest point of positive pressure in relation to the surrounding the building's roof. -
Page 9: Electrical Installation
7.3. Electrical installation Installation must be carried out by qualified personnel according to EN 10683. Ensure that the electrical installation is has ground connection. With the switch off, connect the cable to the wall socket and plug. Turn on the switch to electrically supply the stove. Figure 3- Standard for vertical installation Horizontal smoke outlets ending on the wall are NOT allowed. -
Page 10: Other Information
For more detailed information, see point 11- 8.2. Lighting Maintenance. Ignition can only be carried out with the brazier EMPTY of pellets and/or ash. 7.6. Other information The stove is switched on by pressing the ON/OFF key for 3s. 7.6.1. Calculation of thermal The word “Activation”... -
Page 11: Flame Correction
8.6. Flame correction In the following figure you will find several examples that will help you to check the stability and correctness of the flame. Correct combustion Bright flame with light yellow color and minimum amount of pellets in the brazier Incorrect combustion Flame too bright Too... -
Page 12: Wikey Control Panel Functions
8.7. WIKEY control panel functions L1 multicolor led: • BLUE: System Off • GREEN: System On • Flashing GREEN: System Ignition or Extinguishing • RED alternating with two other colors: System in Error L2: Maintenance L3: WiFi connection • Fixed: Connected to the local WIFI network •... -
Page 13: Ways2+ Remote Command
9. 2W 2+ R EMOTE OMMAND The radio remote control thermostat manages the operation of the equipment and monitors the operating status in real time. The main features are: • System remote control • Room thermostat • Management of operating and control parameters Attention: The system operates on the 868.3MHz ISM radio band. -
Page 14: Control Panel
9.2. Control panel 9.2.1. The keys OCCUPATION DESCRIPTIVE On / Off Press button On/Off for 3 seconds for Ignition or Extinguishing Unlock Unlock the system pushing the button for 3 seconds Exit from the menus Enter Submenus, edit and save data Power Entry in Menu Combustion Power Increase... -
Page 15: Menu
9.2.2. Menu To enter the menu press the SET key. A list of available submenus appears by pressing, selecting the desired submenu and pressing SET again, the desired parameters will be displayed: System Menu Auger Auger Submenu 1.0_________ Auger______ Parameter code Combustion Fan Combustion Fan 2 Heating Fan... -
Page 16: User Menu
9.3. User menu MENU DESCRIPTIVE Power Combustion Allows you to modify the combustion power of the system in pellet mode. It can be set to automatic or manual mode. In the first case, the system chooses the combustion power. In the second case, the user selects the desired power. The combustion mode (A = automatic combustion, M = manual combustion) and the system's working power level are indicated on the left side of the display. - Page 17 Settings Thermostat management Menu for setting the operation of the wireless radio thermostat STATUS THERMOSTAT DESCRIPTIVE The radio thermostat is used by the equipment Activated The system uses the equipment's control panel and on the main display panel the thermostat value and image Disabled will disappear.
- Page 18 Service Counters Ignitions Number of ignition attempts Failed ignition Number of failed ignitions Working hours Operating hours in Work, Modulation and Safety mode Errors List The menu shows the last 10 errors; on each line, the error code and the time/date of each error are shown.
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Page 19: Chrono Menu
System menu Menu to enter the Technical Menu. It is password protected by installer. Press SET to enter edit mode and to increase or decrease the selected digit. Press SET to save the digit and move to the other. Press ESC to cancel the digit or exit the Menu. - Page 20 • Daily: Select the day of the week and schedule the start and end times; for each day there are 3 time periods. This mode runs 3 different time intervals for each day of the week. Schedule Daily Daily Monday__________ Monday Daily________ Tuesday...
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Page 21: Installing And Configuring The 4Heat App
NSTALLING AND CONFIGURING THE 10.1. System architecture The architecture includes three macrosystems: 1. 4HEATModule ( Wikey or Pinkey ): hardware device that interacts with the TiEmme electronic control board and the local Wi-Fi router; 2. SERVER CLOUD: web server infrastructure that allows data storage and works as a stellar hub for remote communication;... -
Page 22: Keys And Leds On 4Heat Modules
10.3. Keys and LEDs on 4Heat modules 10.4. Installation To test the device, perform the following procedures: Connect the 4HEATModule to the power supply: • WiKEY: make sure that the equipment (boiler, stove or stove) is connected to the network; •... -
Page 23: New 4Heat Module Configuration
10.5. New 4HEAT module configuration Install the 4HEAT app available on the Play Store and App Store for free, to interact with the heating system. Connect your smartphone to your home Wi-Fi network and disconnect your mobile phone from the data connection. Also activate the GPS. When you open the application you are asked to select the language. - Page 24 7. Make sure that the smartphone is connected to the home Wi-Fi connection again and that the LEDs remain steady, allowing you to continue with the configuration phase. If the configuration procedure was not successful, you can reset the 4HEATModule by holding down the button for 10 seconds.
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Page 25: Connection To 4Heatmodule
10.6. Connection to 4HEATModule In the "FIND DEVICE" section it is possible to connect to the 4HEATModule by entering the PIN code, only if the 4HEATModule is connected to the same Wi-Fi as the smartphone. You can also connect remotely (by connecting your smartphone data) by entering the access credentials of the 4HEATModule device already configured. -
Page 26: Maintenance
11.2.2. Weekly cleaning 11. M AINTENANCE Glass cleaning 11.1. Security measures Wait for the glass to be completely cold, otherwise it will break. The weekly cleaning of the Before starting maintenance work, you must glass should be done with a damp cloth or paper ensure that the stove is disconnected from the mixed with a little ash rubbing until it is clean. -
Page 27: Semi-Annual Cleaning
Figure 9- Place to insert the key for opening the stove (only for maintenance and with the stove turned off and cold) With the door open insert the key under the lower grille and pull out the stove. Smoke duct cover Figure 7- Remove brazier Figure 10- Cleaning the smoke duct (only for maintenance and with the stove turned off and cold) -
Page 28: Complete Cleaning - Technician
In the annual inspection or every 1500 hours of service, the smoke duct sealing gasket must also be replaced (marked in Fig. 11). 11.3. Complete cleaning - Technician 11.3.1. Chimney cleaning At least once a year, you should call a Chimney cleaning should be carried out at least specialized technician to carry out a complete twice a year at the beginning and middle of the... -
Page 29: Door Check
Note that inadequate cleaning of the stove and 11.6. Control and maintenance chimney will result in poor combustion and program consequent reduction in performance, dirty glass, accumulation of incrustations inside the Yearly stove body with consequences for the safety and lifespan of the stove. -
Page 30: Error Codes
12. E RROR CODES Origin Cause Action Er01 Auger or boiler safety The water is not circulating. Check the installation. thermostat Circulator pump blocked with Wait for the boiler or It occurs if the hopper (85ºc) dirt, installation with air in auger to cool down and or boiler (95ºc) limit the circuit, or closed radiator... - Page 31 Er09 Water pressure sensor Water pressure dropped Check the water Occurs if the boiler water below 0.4bar. pressure, identify pressure drops below 0.4bar possible leaks in the installation. Er10 Water pressure sensor Check the auto-fill valve, it To check for the lack of Occurs if the water pressure may be blocked.
- Page 32 During the Check Phase Up the boiler makes the exhaust capacity diagnosis. Minimum reference value not reached. Er42 Air flow/mass sensor Maximum air flow reached, The use of swivels or During the Check Phase Up excessive chimney draft. fans in the chimney is the boiler makes the exhaust not allowed.
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Page 33: Electric Scheme
13. E LECTRIC SCHEME... -
Page 34: Models And Technical Characteristics
14. M ODELS AND TECHNICAL CHARACTERISTICS Neotek Models Pot. Term. Pot. Term. Nominal Reduced Weight Height Width Depth 601 (548 recessed) Heating volume Thermal power Pellet consumption kg/h 1.98 0.99 Autonomy 6.50 12.1 Performance % CO to 13% O 0.01 0.01... -
Page 35: Dimensions
15. D IMENSIONS... - Page 36 Authorized Agent Office and Factory 1: Factory 2: Estrada dos Guilhermes, 27 Moinho de Vento, 1-E 2405-012 Maceira LRA 2405-008 Maceira LRA Portugal Portugal Phone: +351 244 770 240 +351 968 020 460 Email: tekbiomasse@grupovm.pt...
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