Dell Tower Plus EBT2250 Owner's Manual
Dell Tower Plus EBT2250 Owner's Manual

Dell Tower Plus EBT2250 Owner's Manual

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Dell Tower Plus EBT2250
Owner's Manual
Regulatory Model: D30M
Regulatory Type: D30M006
January 2025
Rev. A01

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Summary of Contents for Dell Tower Plus EBT2250

  • Page 1 Dell Tower Plus EBT2250 Owner's Manual Regulatory Model: D30M Regulatory Type: D30M006 January 2025 Rev. A01...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2024-2025 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents Chapter 1: Views of Dell Tower EBT2250..................6 Front....................................... 6 Back......................................8 Back Panel.....................................9 Chapter 2: Set up your computer....................11 Chapter 3: Specifications of Dell Tower EBT2250................ 15 Dimensions and weight..............................15 Processor..................................... 15 Chipset....................................17 Operating system................................17 Memory....................................18 Ports and connectors................................18...
  • Page 4 Installing the front cover............................34 Power button..................................35 Removing the power button.............................35 Installing the power button............................37 3.5-inch hard drive................................38 Removing the 3.5-inch hard drive...........................38 Installing the 3.5-inch hard drive..........................40 Identifying the storage device in Device Manager....................41 Identifying the storage device in system setup (BIOS)..................41 2.5-inch hard drive................................41 Removing the 2.5-inch hard drive..........................41 Installing the 2.5-inch hard drive..........................
  • Page 5 Running the SupportAssist Pre-Boot System Performance Check.............. 100 Power-Supply Unit Built-in Self-Test ........................100 System-diagnostic lights..............................100 Recovering the operating system..........................101 Real Time Clock—RTC reset............................101 Backup media and recovery options........................... 102 Network power cycle..............................102 Chapter 10: Getting help and contacting Dell Technologies............103 Contents...
  • Page 6: Chapter 1: Views Of Dell Tower Ebt2250

    Views of Dell Tower EBT2250 Front Figure 1. Front view 1. Power button Press to turn on the computer if it is turned off, in sleep state, or in hibernate state. When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power button for 10 seconds to force shut-down the computer.
  • Page 7 PowerShare enables you to charge your USB devices even when your computer is turned off. NOTE: If a USB device is connected to the PowerShare port before the computer is turned off or put in hibernate state, you must disconnect and connect it again to enable charging. Views of Dell Tower EBT2250...
  • Page 8: Back

    Connect USB, audio, video, and other devices. 2. Service Tag label The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. 3. PCI-Express X16 (graphics slot 1) Connect a PCI-Express card such as graphics, audio, or network card to enhance the capabilities of your computer.
  • Page 9: Back Panel

    Connect an amplifier, speakers, or a TV for digital audio output through an optical cable. 3. Front L/R surround line-out port Connect audio-output devices such as speakers and amplifiers. In a 5.1 speaker channel setup, connect the front-left and front-right speakers. 4. Line-in port Views of Dell Tower EBT2250...
  • Page 10 Supports USB4, DisplayPort 1.4, Thunderbolt 4 and also enables you to connect to an external display using a display adapter. Supports data transfer rates of up to 40 Gbps for USB4 and Thunderbolt 4. NOTE: You can connect a Dell Docking Station to the Thunderbolt 4 ports. For more information, search in the Knowledge Base Resource at Dell Support Site.
  • Page 11: Chapter 2: Set Up Your Computer

    1. Connect the wired keyboard and mouse to the available ports. To connect a wireless keyboard and mouse, see the instructions on how to connect in the documentation that ships with the wireless keyboard and mouse. Figure 4. Connecting the wired keyboard and mouse to your Dell Tower EBT2250 2. Connect to your network using an Ethernet cable.
  • Page 12 Figure 5. Connecting the Ethernet cable 3. Connect the display. For more information about setting up the display, see the documentation that is shipped with your display. Figure 6. Connect the display 4. Connect the power cable to the computer and then connect it to the wall outlet. Set up your computer...
  • Page 13 5. Press the power button at the front of the computer to turn on the computer. Figure 8. Press the power button 6. Finish the Windows setup. Follow the on-screen instructions to complete the setup. When setting up, Dell Technologies recommends that you: ● Connect to a network for Windows updates. Set up your computer...
  • Page 14 This software delivers intelligent features that automatically fine-tune your computer for the best possible audio, power, and performance. Get the most out of your Dell device with intelligent, personalized technology from MyDell. The following options can be customized in MyDell: ●...
  • Page 15: Chapter 3: Specifications Of Dell Tower Ebt2250

    12.94 kg (28.53 lb) NOTE: The weight of your computer depends on the configuration ordered and manufacturing variability. Processor The following table lists the details of the processors that are supported for your Dell Tower EBT2250. Specifications of Dell Tower EBT2250...
  • Page 16 2.7 GHz 1.8 GHz 1.9 GHz frequency Maximum turbo 4.4 GHz 4.6 GHz 4.6 GHz frequency Processor cache 20 MB 30 MB 36 MB Integrated graphics Intel Arc Graphics Intel Arc Graphics Intel Arc Graphics Specifications of Dell Tower EBT2250...
  • Page 17: Chipset

    Processor cache 30 MB 36 MB Integrated graphics Intel Arc Graphics Intel Arc Graphics Chipset The following table lists the details of the chipset that is supported by your Dell Tower EBT2250. Table 5. Chipset  Description Values Chipset Z890 Processor ●...
  • Page 18: Memory

    ● Windows 11 Pro, 64-bit ● Windows 11 Home, 64-bit Memory The following table lists the memory specifications that are supported by your Dell Tower EBT2250. Table 6. Memory specifications  Description Values Memory slots Memory type DDR5 Memory speed 5200 MT/s...
  • Page 19: Ethernet

    Killer E3100G Ethernet controller integrated on the system board Transfer rate 10/100/1000/2500 Mbps Wireless module The following table lists the Wireless Local Area Network (WLAN) module that is supported on your Dell Tower EBT2250. Table 9. Wireless module specifications  Description Values Model number...
  • Page 20: Storage

    Two 2.5-inch hard-disk drives SATA AHCI, up to 6 Gbps Up to 2 TB GPU—Integrated The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Dell Tower EBT2250. Table 11. GPU—Integrated  Controller Memory size...
  • Page 21: Video

    GeForce DisplayPort RTX 4090 1.4 ports, one HDMI 2.1 port Audio The following table lists the audio specifications of your Dell Tower EBT2250. Table 13. Audio specifications  Description Values Audio type Integrated 7.1 channel audio Specifications of Dell Tower EBT2250...
  • Page 22: Media-Card Reader

    ● Front L/R surround line-out port - 3.5 mm Line-in port - 3.5 mm Media-card reader The following table provides the specification of media cards that are supported by your Dell Tower EBT2250. Table 14. Media-card reader specifications  Description Values...
  • Page 23: Power Supply Connector

    ● Two six-pin and one (6+2) pin connector for graphics card Operating and storage environment This table lists the operating and storage specifications of your Dell Tower EBT2250. Airborne contaminant level: G1 as defined by ISA-S71.04-1985 Table 17. Computer environment ...
  • Page 24: Chapter 4: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that are shipped with the product or at Dell Regulatory Compliance Home Page.
  • Page 25: Safety Precautions

    Standby power Dell products with standby power must be unplugged before you open the back cover. Systems that are equipped with standby power are powered while turned off. The internal power enables the computer to be remotely turned on (Wake-on-LAN) and suspended into a sleep mode and has other advanced power management features.
  • Page 26: Esd Field Service Kit

    NOTE: It is recommended to always use the traditional wired ESD grounding wrist strap and protective anti-static mat when servicing Dell products. In addition, it is critical to keep sensitive parts separate from all insulator parts while servicing the computer.
  • Page 27: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Lifting equipment Adhere to the following guidelines when lifting heavy equipment: CAUTION: Do not lift greater than 50 pounds.
  • Page 28: Screw List

    M.2 2230 solid-state drive M2x3.5 M.2 2280 solid-state drive M2x3.5 Wireless card M2x3.5 Power-supply unit #6-32 System board #6-32 Major components of Dell Tower EBT2250 The following image shows the major components of Dell Tower EBT2250. Working inside your computer...
  • Page 29 Figure 9. Major components of Dell Tower EBT2250 1. Left-side cover Working inside your computer...
  • Page 30 NOTE: Dell Technologies provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options. Working inside your computer...
  • Page 31: Chapter 5: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Left-side cover Removing the left-side cover Prerequisites...
  • Page 32: Installing The Left-Side Cover

    Figure 10. Removing the left-side cover Steps 1. Using a flat head or Phillips-head screwdriver, loosen the captive screw that secures the left-side cover latch to the chassis. 2. Pull on the left-side cover latch to release the left-side cover from the chassis. 3.
  • Page 33: Front Cover

    Figure 11. Installing the left-side cover Steps 1. Hold the left-side cover firmly on both sides, slide the bottom edge of the left-side cover into the chassis. 2. Holding the left-side cover latch, push the left-side cover into position. 3. Using a flat head or Phillips-head screwdriver, tighten the captive screw that secures the left-side cover latch to the chassis.
  • Page 34: Installing The Front Cover

    2. Remove the left-side cover. About this task The following image(s) indicate the location of the front cover and provides a visual representation of the removal procedure. Figure 12. Removing the front cover Steps 1. Gently pry and release the front-cover tabs from the top, working down sequentially to the bottom-left tab. 2.
  • Page 35: Power Button

    Figure 13. Installing the front cover Steps 1. Insert the right-side front-cover tabs into the corresponding slots on the chassis. 2. Push the left-side of the front cover towards the chassis, snapping the tabs into position. Next steps 1. Install the left-side cover.
  • Page 36 3. Remove the front cover. About this task The following image(s) indicate the location of the power button and provides a visual representation of the removal procedure. Figure 14. Removing the power button Figure 15. Removing the power button Steps 1.
  • Page 37: Installing The Power Button

    2. Disconnect the power-button cable from its connector (PWR SW1) on the system board. 3. Remove the screw (#6-32) that secures the power-button bracket to the chassis. 4. Remove the power button and its bracket from the slot on the chassis and thread the power-button cable through the slot on the chassis.
  • Page 38: 3.5-Inch Hard Drive

    Figure 17. Installing the power button Steps 1. Thread the power-button cable through the slot on the power-button bracket. 2. Press down on the securing tabs to push the power button into the slot on the power-button bracket. 3. Thread the power-button cable through the slot on the chassis. 4.
  • Page 39 The following image(s) indicate the location of the 3.5-inch hard drive in the HDD0 hard-drive cage and provides a visual representation of the removal procedure. Figure 18. Removing the 3.5-inch hard drive Steps 1. Place the computer on its side with the left side facing up. 2.
  • Page 40: Installing The 3.5-Inch Hard Drive

    Be sure to use the correct size hard-drive carrier for the hard-drive to be installed. For example, use a 3.5-inch hard-drive carrier to install a 3.5-inch hard drive. If you do not have the correct size hard-drive carrier, order one from Dell.
  • Page 41: Identifying The Storage Device In Device Manager

    Identifying your storage device in system setup (BIOS). NOTE: To install the operating system on to your storage device, see Reinstall Windows to the Dell factory image using recovery media in the Knowledge Base Resource at Dell Support Site.
  • Page 42 Figure 20. Removing the 2.5-inch hard drive Figure 21. Hard drive and hard-drive carrier drive Steps 1. Disconnect the data and power cables from the hard drive. Removing and installing Customer Replaceable Units (CRUs)
  • Page 43: Installing The 2.5-Inch Hard Drive

    Be sure to use the correct size hard-drive carrier for the hard-drive to be installed. For example, use a 2.5-inch hard-drive carrier to install a 2.5-inch hard drive. If you do not have the correct size hard-drive carrier, order one from Dell.
  • Page 44 Figure 22. Installing the 2.5-inch hard drive Figure 23. Installing the 2.5-inch hard drive NOTE: Note the orientation on the hard-drive carrier to replace it correctly. Removing and installing Customer Replaceable Units (CRUs)
  • Page 45: Coin-Cell Battery

    Identifying your storage device in system setup (BIOS). NOTE: To install the operating system on to your storage device, see Reinstall Windows to the Dell factory image using recovery media in the Knowledge Base Resource at Dell Support Site.
  • Page 46: Installing The Coin-Cell Battery

    Figure 24. Removing the coin-cell battery Steps 1. Place the computer on its side with the left side facing up. 2. Push the coin-cell battery-release lever on the coin-cell battery socket (BT1) to release the coin-cell battery out of the socket.
  • Page 47: Graphics Card

    Figure 25. Installing the coin-cell battery Steps 1. Insert the coin-cell battery into the socket (BT1) with the positive side (+) label facing up and snap the battery in the socket. 2. Place the computer in an upright position. Next steps 1.
  • Page 48 Figure 26. Removing the graphics card Figure 27. Removing the graphics card Removing and installing Customer Replaceable Units (CRUs)
  • Page 49: Installing The Graphics Card

    Steps 1. Place the computer on its side with the left side facing up. 2. Slide the release latch to its unlock position and lift the graphics-card end holder away from the front-chassis fan. NOTE: Skip this step if your graphics card does not ship with a graphics-card end holder. 3.
  • Page 50 Figure 29. Installing the graphics card Steps 1. Place the card into the PCIe slot and press down firmly until the graphics card snaps into place. 2. Close the expansion-card door and snap the latch back into position. 3. Insert the graphics-card support bracket onto the retaining rails and slide the latch to its lock position. NOTE: Skip this step if your graphics card does not ship with a graphics-card end holder.
  • Page 51: Memory Module

    Memory module Removing the memory modules Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the left-side cover. About this task NOTE: This computer may have up to two memory modules installed in the memory-module slots (DIMM1 and DIMM2). The following image(s) indicate the location of the memory and provides a visual representation of the removal procedure.
  • Page 52: Installing The Memory Modules

    Installing the memory modules Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task NOTE: Up to two memory modules may be installed into this computer. The following images indicate the location of the memory and provide a visual representation of the installation procedure. Figure 31.
  • Page 53: Rear-Chassis Fan

    2. Follow the procedure in After working inside your computer. Rear-chassis fan Removing the rear-chassis fan Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the left-side cover. About this task The following images indicate the location of the rear-chassis fan and provide a visual representation of the removal procedure. Figure 32.
  • Page 54: Front-Chassis Fan

    Figure 33. Installing the rear-chassis fan Steps 1. Place the computer on its side with the left side facing up. 2. Align the rear-chassis fan with the slot on the chassis. 3. Replace the screw (M3x5) that secures the rear-chassis fan to the chassis. 4.
  • Page 55: Installing The Front-Chassis Fan

    Figure 34. Removing the chassis fan Steps 1. Place the computer on its side with the left side facing up. 2. Slide the release latch to its unlock position and lift the graphics-card end holder away from the front-chassis fan. NOTE: Skip this step if your graphics card does not ship with a graphics-card end holder.
  • Page 56: Solid State Drive (Ssd)

    Figure 35. Installing the chassis fan Steps 1. Slide the tabs on the front-chassis fan into the slots on the chassis and rotate the rear-chassis fan inwards. 2. Press the front-chassis fan against the chassis to snap the chassis fan into place. 3.
  • Page 57: Installing The M.2 2230 Solid-State Drive

    About this task NOTE: Depending on the configuration ordered, your computer may have up to two M.2 2230 or 2280 solid-state drives installed in the two M.2 solid-state drive slots on the system board (M.2 PCIe SSD 0 and M.2 PCIe SSD 1). The following image(s) indicate the location of the M.2 2230 solid-state drive and provides a visual representation of the removal procedure.
  • Page 58: Removing The M.2 2280 Solid-State Drive

    Figure 37. Installing the M.2 2230 solid-state drive Steps 1. Align the notch on the M.2 2230 solid-state drive with the tab on the M.2 card slot on the system board. 2. Slide the M.2 2230 solid-state drive into the M.2 card slot on the system board. 3.
  • Page 59: Installing The M.2 2280 Solid-State Drive

    Figure 38. Removing the M.2 2280 solid-state drive Steps 1. Place the computer on its side with the left side facing up. 2. Remove the screw (M2x3) that secures the M.2 2280 solid-state drive to the system board. 3. Slide and lift the M.2 2280 solid-state drive from the M.2 card slot on the system board. Installing the M.2 2280 solid-state drive Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
  • Page 60: Wireless Card

    Figure 39. Installing the M.2 2280 solid-state drive Steps 1. Align the notch on the M.2 2280 solid-state drive with the tab on the M.2 card slot on the system board. 2. Slide the M.2 2280 solid-state drive into the M.2 card slot on the system board. 3.
  • Page 61: Installing The Wireless Card

    Figure 40. Removing the wireless card Steps 1. Place the computer on its side with the left side facing up. 2. Remove the screw (M2x3.5) that secures the wireless card to the system board. 3. Slide and lift the wireless-card bracket off the wireless card. 4.
  • Page 62 Figure 41. Installing the wireless card Steps 1. Connect the antenna cables to the wireless card. Table 19. Antenna-cable color scheme  Connector on the Antenna-cable color Silkscreen marking wireless card △ (white triangle) Main White MAIN Auxiliary Black ▲ (black triangle) 2.
  • Page 63: Chapter 6: Removing And Installing Field Replaceable Units (Frus)

    To avoid any potential damage to the component or loss of data, ensure that an authorized service technician replaces the Field Replaceable Units (FRUs). CAUTION: Dell Technologies recommends that this set of repairs, if needed, to be conducted by trained technical repair specialists. CAUTION: As a reminder, your warranty does not cover damages that may occur during FRU repairs that are not authorized by Dell Technologies.
  • Page 64 Figure 42. Removing the power-supply unit Steps 1. Place the computer on its side with the left side facing up. 2. Press down on the securing clip to disconnect the graphics-card power cables from the graphics card. 3. Disconnect the graphics-card power cables from the power-supply unit. 4.
  • Page 65: Installing The Power-Supply Unit

    Installing the power-supply unit Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following images indicate the location of the power-supply unit and provide a visual representation of the installation procedure.
  • Page 66: Processor Fan And Heat-Sink Assembly

    NOTE: The size and location of the graphic-card middle holder may vary depending on the graphics card configuration on your computer. 6. Push the graphics-card supporting bracket down until it locks into position. 7. Connect the system-board power cable to the system board. 8.
  • Page 67: Installing The Processor Fan And Heat-Sink Assembly (65 W, Air Cooling)

    Steps 1. Place the computer on its side with the left side facing up. 2. In sequential order (1>2>3>4), loosen the four captive screws that secure the processor fan and heat-sink assembly to the system board. 3. Disconnect the processor-fan cable from its connector (FAN CPU) on the system board. 4.
  • Page 68: Removing The Processor Fan And Heat-Sink Assembly (125 W, Air Cooling)

    Steps 1. Place the processor fan and heat-sink assembly on the system board and align the captive screws to the screw holes on the system board. 2. In reverse sequential order (4>3>2>1), tighten the four captive screws that secure the processor fan and heat-sink assembly to the system board.
  • Page 69: Installing The Processor Fan And Heat-Sink Assembly (125 W, Air Cooling)

    Figure 44. Removing the processor fan and heat-sink assembly (125 W, air cooling) Steps 1. Place the computer on its side with the left side facing up. 2. Disconnect the processor fan and heat-sink assembly fan cable from its connector (FAN CPU) on the system board. 3.
  • Page 70: Processor

    Figure 45. Installing the processor fan and heat-sink assembly (125 W, air cooling) Steps 1. Place the heat sink on the system board and align the captive screws to the screw holes on the system board. 2. In reverse sequential order (4>3>2>1), tighten the four captive screws that secure the processor fan and heat-sink assembly to the system board.
  • Page 71: Installing The Processor

    Figure 46. Removing the processor Steps 1. Press the release lever down and then push it away from the processor to release it from the securing tab. 2. Extend the release lever completely and open the processor cover. CAUTION: When removing the processor, do not touch any of the pins inside the socket or allow any objects to fall on the pins in the socket.
  • Page 72: Voltage-Regulator Heat Sink

    Figure 47. Installing the processor Steps 1. Ensure that the release lever on the processor socket is fully extended in the open position. NOTE: The pin-1 corner of the processor has a triangle that aligns with the triangle on the pin-1 corner on the processor socket.
  • Page 73: Installing The Voltage-Regulator Heat Sink

    NOTE: For maximum cooling of the processor, do not touch the heat-transfer areas on the heat sink. The oils in your skin can reduce the heat-transfer capability of the thermal grease. The following images indicate the location of the voltage-regulator heat sink and provide a visual representation of the removal procedure.
  • Page 74: System Board

    Figure 49. Installing the voltage-regulator heat sink Steps 1. Place the voltage-regulator heat sink on the system board. 2. Align the captive screws on the voltage-regulator heat sink to the screw holes on the system board. 3. Tighten the four captive screws that secure the voltage-regulator heat stink to the system board. 4.
  • Page 75 About this task The following image indicates the slots and connectors on your system board. Figure 50. System-board connectors 1. Processor-power connectors (ATX CPU2 and ATX CPU1) 2. CPU socket (CPU) 3. Memory-module slots (DIMM1 and DIMM2) 4. SATA-power connector (SATA PWR) 5.
  • Page 76 Figure 51. Removing the system board Figure 52. Removing the system board Removing and installing Field Replaceable Units (FRUs)
  • Page 77 Figure 53. Removing the system board Figure 54. Removing the system board Removing and installing Field Replaceable Units (FRUs)
  • Page 78: Installing The System Board

    Steps 1. Remove the screw (#6-32) that secures the front I/O-bracket to the chassis. 2. Rotate and remove the front I/O-bracket from the chassis. 3. Disconnect the power-supply cable from its connector (ATX SYS) on the system board. NOTE: Note the routing of all cables as you remove them so that you can route them correctly after you replace the system board.
  • Page 79 2. CPU socket (CPU) 3. Memory-module slots (DIMM1 and DIMM2) 4. SATA-power connector (SATA PWR) 5. M.2 2230 or M.2 2280 solid-state drive slot (M.2 PCIe SSD 1) 6. Coin-cell battery socket (RTC) 7. M.2 2230 wireless-card slot (M.2 WLAN) 8.
  • Page 80 Figure 57. Installing the system board Removing and installing Field Replaceable Units (FRUs)
  • Page 81 Figure 58. Installing the system board Figure 59. Installing the system board Steps 1. Slide the back I/O-ports on the system board into the front I/O-slots on the chassis. Align the screw holes on the system board with the screw holes on the chassis. 2.
  • Page 82 Repeat this step to connect the rest of SATA drive cables to their connectors (SATA-1 and SATA-2), if applicable. 8. Connect the power-supply unit cables to the power-supply unit extension cables. 9. Connect the power-supply cable to its connector (ATX SYS) on the system board. 10.
  • Page 83: Chapter 7: Software

    Your Dell Tower EBT2250 supports the following operating systems: ● Windows 11 Pro, 64-bit ● Windows 11 Home, 64-bit Drivers and downloads When troubleshooting, downloading, or installing drivers, it is recommended that you read the Dell Knowledge Base article Drivers and Downloads FAQs 000123347. Software...
  • Page 84: Chapter 8: Bios Setup

    BIOS Setup NOTE: Depending on the computer and the installed devices, the options that are listed in this section may or may not be displayed. CAUTION: Certain changes can make your computer work incorrectly. Before you change the settings in BIOS Setup, it is recommended that you note down the original settings for future reference.
  • Page 85: F12 One Time Boot Menu

    NOTE: Depending on your computer and its installed devices, the items listed in this section may or may not appear. Table 21. System setup options—Overview  Overview Dell Tower EBT2250 BIOS Version Displays the BIOS version number. Service Tag Displays the Service Tag of the computer.
  • Page 86 Table 21. System setup options—Overview (continued) Overview Current Clock Speed Displays the current processor clock speed. Core Count Displays the number of cores on the processor. Processor ID Displays the processor identification code. Processor L2 Cache Displays the processor L2 Cache size. Processor L3 Cache Displays the processor L3 Cache size.
  • Page 87 Table 22. System setup options—Boot Configuration menu (continued) Boot Configuration Secure Boot Enable Secure Boot Enable or disable the secure boot feature. By default, the OFF option is disabled. Enable Microsoft UEFI CA Enable or disable Microsoft UEFI Certificate Authority. By default, the ON option is enabled. CAUTION: Disabling Microsoft UEFI CA could render your system being unable to boot.
  • Page 88 Table 24. System setup options—Storage menu (continued) Storage By default, the ON option is enabled. SATA-1 Enable or disable the SATA-1 drive. By default, the ON option is enabled. SATA-2 Enable or disable the SATA-2 drive. By default, the ON option is enabled. M.2 PCIe SSD-0 Enable or disable the M.2 PCIe SSD-0 solid-state drive.
  • Page 89 Table 25. System setup options—Display menu (continued) Display By default, the OFF option is disabled. Table 26. System setup options—Connection menu  Connection Network Controller Configuration Integrated NIC Controls the on-board LAN controller. By default, the Enabled with PXE option is selected. Wireless Device Enable WLAN/WGig Enable or disable the internal WLAN device.
  • Page 90 UEFI firmware. By default, the ON option is enabled. For additional security, Dell Technologies recommends keeping the SMM Security Mitigation option enabled unless you have a specific application which is not compatible.
  • Page 91 Absolute® Absolute® Absolute Software provides various cyber security solutions, some requiring software preloaded on Dell computers and integrated into the BIOS. To use these features, you must enable the Absolute BIOS setting and contact Absolute for configuration and activation. By default, the Enable Absolute option is enabled.
  • Page 92 When an internal hard drive password is set, it must first be cleared before Master Password Lockout can be changed. By default, the OFF option is disabled. Dell does not recommend enabling the Master Password Lockout unless you have implemented your own password recovery computer. Allow Non-Admin PSID Revert...
  • Page 93 Dell Auto OS Recovery Threshold Allows you to control the automatic boot flow for SupportAssist System Resolution Console and for Dell operating system Recovery Tool. By default, the value of 2 option is selected. Table 31. System setup options—System Management menu ...
  • Page 94 Table 31. System setup options—System Management menu (continued) System Management Auto On Time Enable to set the computer to turn on automatically every day or on a preselected date and time. This option can be configured only if the Auto On Time is set to Everyday, Weekdays, or Selected Days.
  • Page 95 This option is not available when the virtualization setting for IOMMU is disabled (VT-d/AMD Vi). By default, the ON option is enabled. For additional security, Dell Technologies recommends keeping the Enable Pre-Boot DMA Support option enabled. NOTE: This option is provided only for compatibility purposes, since some older hardware is not DMA capable.
  • Page 96: Updating The Bios

    Clear Power Event Log Allows you to select option to keep or clear Power events logs. By default, the Keep Log option is selected. Updating the BIOS Updating the BIOS in Windows Steps 1. Go to Dell Support Site. BIOS Setup...
  • Page 97: Updating The Bios Using The Usb Drive In Windows

    ● USB drive formatted to the FAT32 file system (the drive does not have to be bootable) ● BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB drive ● AC power adapter must be connected to the computer ●...
  • Page 98: System And Setup Password

    CAUTION: Do not turn off the computer during the BIOS flash update process. The computer may not boot if you turn off your computer. Steps 1. Turn off the computer, insert the USB drive that contains the BIOS flash update file. 2.
  • Page 99: Deleting Or Changing An Existing System Password Or Setup Password

    6. Press Y to save the changes and exit from System Setup. The computer restarts. Clearing system and setup passwords About this task To clear the system or setup passwords, contact Dell technical support as described at Contact Support. NOTE: For information about how to reset Windows or application passwords, see the documentation accompanying Windows or your application.
  • Page 100: Chapter 9: Troubleshooting

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded within the BIOS and launched by the BIOS internally. The embedded system diagnostics provides options for particular devices or device groups allowing you to: ●...
  • Page 101: Recovering The Operating System

    It enables you to diagnose hardware issues, repair your computer, back up your files, and restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into the primary operating system due to software or hardware failures.
  • Page 102: Backup Media And Recovery Options

    Backup media and recovery options It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell provides multiple options for recovering the Windows operating system on your Dell computer. For more information, see...
  • Page 103: Chapter 10: Getting Help And Contacting Dell Technologies

    Getting help and contacting Dell Technologies Self-help resources You can get information and help on Dell Technologies products and services using these self-help resources: Table 39. Self-help resources  Self-help resources Resource location Information about Dell Technologies products and services Dell Site...

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