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AJAX Systems Superior KeyPad TouchScreen Fibra User Manual

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Superior KeyPad TouchScreen Fibra user
Superior KeyPad TouchScreen Fibra is a wired keypad with a touch screen
designed for managing the Ajax system. Users can authenticate using
smartphones,
Tag
for indoor use.
The keypad operates in the Ajax system and exchanges data with the hub
using the secure Fibra wired communication protocol.
Learn more
This is a device of the Superior product line. Only accredited Ajax Systems
partners can sell, install, and administer Superior products.
Buy Superior KeyPad TouchScreen Fibra
manual
Updated May 28, 2025
key fobs,
Pass
cards, and codes. The device is intended

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  • Page 1 Superior KeyPad TouchScreen Fibra user manual Updated May 28, 2025 Superior KeyPad TouchScreen Fibra is a wired keypad with a touch screen designed for managing the Ajax system. Users can authenticate using smartphones, key fobs, Pass cards, and codes. The device is intended for indoor use.

  • Page 2: Functional Elements

    Functional elements 1. Ambient light sensor for automatically adjusting the backlight brightness. 2. IPS touchscreen display with a 5-inch diagonal. 3. Ajax logo with an LED indicator. 4. Card/key fob/Bluetooth reader. 5. The SmartBracket mounting panel. To remove the panel, slide it down. 6.

  • Page 3: Operating Principle

    2.21 and later to operate. Operating principle Superior KeyPad TouchScreen Fibra features a built-in buzzer, a touchscreen display, and a reader for contactless authorization. The keypad can be used to change security modes and control automation devices, as well as to notify alert users to system alarms.

  • Page 4: Security Control

    TouchScreen Fibra can also be powered by a third-party power supply unit with a voltage range of 10.5–14 V⎓ and an operating current from 0.5 A. Security control Superior KeyPad TouchScreen Fibra can arm and disarm the entire object or specific groups, and activate Night mode. Use the Control tab to change the security mode.
  • Page 5 KeyPad TouchScreen Fibra uses the DESFire® technology. DESFire® is based on the ISO 14443 international standard and combines 128- bit encryption and copy protection. 3. Codes. Superior KeyPad TouchScreen Fibra supports general, personal codes, and codes for unregistered users. Access codes Keypad code is a general code set up for the keypad.

  • Page 6: Emergency Buttons

    Meanwhile, a user can use a personal code to control the system. Security control of the groups Superior KeyPad TouchScreen Fibra allows controlling the groups’ security Group mode is enabled). An admin or PRO with the rights to configure...
  • Page 7 In Ajax app, an admin or a PRO with the rights to configure the system can select the number of buttons displayed in the Panic tab. There are two options available in the Superior KeyPad TouchScreen Fibra settings : only Panic button (by default) or all three buttons.
  • Page 8 Depending on the settings, the logo lights up red continuously or when the system or group is armed. Superior KeyPad TouchScreen Fibra indication is shown on the display only when it is active. The built-in buzzer notifies about alarms, door openings, and entry/exit delays.
  • Page 9 CMS. The screen with information about the fire alarm and the button to mute it will appear on all Superior KeyPad TouchScreen Fibra with the Mute fire alarm feature enabled. If the mute button has already been pressed on the other keypad, a corresponding notification appears on the remaining...

  • Page 10: Duress Code

    These fire alarm types are available for Superior KeyPad TouchScreen Fibra with firmware versions 5.61.10.3, 6.61.10.4 or later. To instantly display the fire alarm muting screen on the Superior KeyPad TouchScreen Fibra, enable the Always active display toggle in the keypad settings.
  • Page 11 Two-Stage Arming Superior KeyPad TouchScreen Fibra can participate in two-stage arming, but cannot be used as a second-stage device. The two-stage arming process using Tag, Pass, or smartphone is similar to using a personal or general code on the keypad.
  • Page 12 (CMS) in the formats of SurGard (Contact ID), SIA (DC-09), ADEMCO 685, and other protocols Superior KeyPad TouchScreen Fibra can transmit the following events: 1. Entry of the duress code. 2. Pressing the panic button. Each button has its own event code.

  • Page 13: Adding To The System

    security group, and virtual room. Note that the list of transmitted parameters may vary depending on the CMS type and the selected communication protocol for the monitoring station. The ID and device number can be found in its states in the Ajax app Adding to the system Check the device compatibility before adding the keypad to the system.
  • Page 14 1. Open the Ajax PRO app and select the hub to which you want to add Superior KeyPad TouchScreen Fibra. 2. Go to the Devices tab and click Add device. 3. Select Add all Fibra devices. The hub will scan the Fibra lines. After scanning, all devices connected to the hub that have not been added to the system will be displayed.
  • Page 15 Superior KeyPad TouchScreen Fibra features a built-in buzzer that can notify of alarms and specific system states, but it is not a siren. You can add up to 10 such devices (including sirens) to the hub.
  • Page 16 Superior KeyPad TouchScreen Fibra has a malfunction and cannot charge the backup battery; low voltage on the Fibra line; the keypad temperature is outside acceptable limits. Icons Icons in the app The icons in the app display some keypad states. To access them: 1.

  • Page 17: Icons On The Display

    3.0 and higher for iOS and Android. Learn more Pass/tag reading is enabled in Superior KeyPad TouchScreen Fibra settings. Chime on opening is enabled in Superior KeyPad TouchScreen Fibra settings. Device is permanently deactivated. Learn more Tamper button alarm notifications are permanently deactivated.
  • Page 18 Icons appear on top of the display and inform about specific system states or events. Icon Meaning System restoration is required after an alarm. The user can either send a account type request or restore the system depending on their .
  • Page 19 The states provide information about the device and its operating parameters. The states of Superior KeyPad TouchScreen Fibra can be found in Ajax apps: 1. Go to the Devices tab. 2. Select Superior KeyPad TouchScreen Fibra from the list. Parameter Value...
  • Page 20 Fibra signal strength between the device and the hub. The recommended value is 2– 3 bars. Fibra signal strength Fibra is a protocol for transmitting Superior KeyPad TouchScreen Fibra events and alarms. Connection status on the Fibra channel between the device and the hub: Online —...
  • Page 21 integrity of the device enclosure and the mounting panel is not compromised. Normal state. Learn more Keypad external power supply connection status: Connected — external power supply is connected to the device. External power Disconnected — the external power is disconnected.
  • Page 22 by entering a passcode or presenting an access device. Arm/disarm using access device without confirming action by buttons — allows switching security state using access devices without confirmation with keypad buttons. Option available when Pass/tag reading or Bluetooth is enabled and the keypad is assigned to one group only for security management.
  • Page 23 When enabled, a siren notifies about opening detectors triggering in the Disarmed system mode. Chime on opening Learn more Displayed if the notifications about arming/disarming, entry/exit delay, and Beep volume opening are activated. Shows the buzzer volume level for notifications. Shows the status of the keypad permanent deactivation setting: No —...
  • Page 24 The number of the Fibra line that Superior Line No. KeyPad TouchScreen Fibra is connected to. Settings To change the Superior KeyPad TouchScreen Fibra settings in the Ajax app: 1. Go to the Devices tab. 2. Select Superior KeyPad TouchScreen Fibra from the list.
  • Page 25 Setting Value Name of the keypad. Displayed in the list of hub devices, text of SMS and notifications in the events feed. To change the name of the device, click on Name the text field. The name can contain up to 12 Cyrillic characters or up to 24 Latin characters.
  • Page 26 Minimum. Low. Normal (by default). High. Max. Select the optimal sensitivity the keypad will respond to approaching as you prefer. Ajax fire When enabled, users can mute detectors alarm (even Interconnected) with a keypad. If the fire alarm is triggered ManualCallPoint Jeweller CO or smoke level is critical, the alarm can’t be muted...
  • Page 27 Normal (by default). High. Max. Available if the Bluetooth toggle is enabled. When enabled, the keypad will be locked for a pre-set time if an incorrect code is entered or unverified access devices are used more than three times in a row within 1 minute. Unauthorized access auto-lock PRO or a user with the rights to configure the system can unlock the keypad through...
  • Page 28 Learn more Switches the device to the firmware updating mode. Firmware update Learn more Switches the device to the Fibra signal strength testing mode. Fibra signal strength test Learn more Allows deleting all hubs associated with Tag or Pass from device memory. Pass/tag reset Learn more Opens the Superior KeyPad TouchScreen...

  • Page 29: Security Management

    Selecting which groups will be shared and available for management by all authorized users. All system groups and groups created after Shared groups adding Superior KeyPad TouchScreen Fibra to the hub are shared by default. Group mode Available if is enabled.
  • Page 30 When enabled, to have access to the control panel and current system state, the user Pre-authorization should authenticate first: enter a code or present a personal access device. If enabled, system authorization using access devices requires confirmation of the action with a user code or keypad code. Authorization confirmation with a passcode The user can also choose time for action confirmation.
  • Page 31 When enabled, users can switch the armed mode of the system (or group) using access devices without confirmation with keypad buttons: Off — when every arming or disarming requires confirmation. Arm/disarm using access device without confirming action by buttons — arming and disarming does not require Easy armed mode change keypad confirmation.
  • Page 32 The menu allows you to create up to six scenarios to control one automation device or a group of devices. When the settings are saved, buttons for managing scenarios appear on the keypad display (Scenarios tab). Keypad scenarios A user or PRO with rights to configure the system can add or delete and turn on/off scenarios.

  • Page 33: Display Settings

    Alert with a siren When enabled, the sirens added to the If panic button is pressed system are activated when the Panic button is pressed. When enabled, the sirens added to the system are activated when the Fire button is pressed.
  • Page 34 Configuring the keypad interface language. English is set by default. Language To change the language, select the required one and click Save. Sound Indication Settings Superior KeyPad TouchScreen Fibra has a built-in buzzer that performs the following functions depending on the settings:...
  • Page 35 Entry/exit delays 2. Chimes on opening. 3. Informs about alarms. We do not recommend using Superior KeyPad TouchScreen Fibra instead of the siren. The keypad’s buzzer is meant for additional notifications only. Ajax sirens are designed to deter intruders and draw attention. A properly installed siren is more difficult to dismantle due to its elevated mounting position compared to a...
  • Page 36 When this option is enabled, the keypad Mute the device when code on keypad is stops beeping once the user starts entering being entered the code on it. Beep on delays When enabled, the built-in buzzer beeps about a delay when entering. Entry delays Learn more When enabled, the built-in buzzer beeps...
  • Page 37 Notifies a user that the Delay when leaving time is running out. There are 4 options to choose from when the fast beep should start: Never Fast beep on Exit delay expiration Last 5 seconds Last 10 seconds Last 15 seconds Beep when disarmed When enabled, the built-in buzzer informs you with a short beep that the opening...
  • Page 38 Learn more Setting the keypad response to device alarms Superior KeyPad TouchScreen Fibra can respond to alarms from each detector in the system with a built-in buzzer. The function is useful when you do not need to activate the buzzer for the alarm of a specific device.
  • Page 39 6. Repeat steps 3–5 for the rest of the system devices. Setting the keypad response to tamper button alarm Superior KeyPad TouchScreen Fibra can respond to enclosure alarms from each system device with a built-in buzzer. When the function is...
  • Page 40 Tamper button reacts to opening and closing of the enclosure, regardless of the armed mode of the device or system. Setting the keypad response to pressing the panic button in the Ajax apps You can configure the keypad response to alarm when the panic button is pressed in the Ajax apps.
  • Page 41 Thanks to this feature, system users and security company patrols can understand that the alarm has occurred. The Superior KeyPad TouchScreen Fibra after-alarm indication does not work for always active detectors, if the detector was triggered when the system was disarmed.
  • Page 42 If Chime on opening is enabled, Superior KeyPad TouchScreen Fibra notify you with a short beep if the opening detectors are triggered when the system is disarmed. The feature is used, for example, in stores to notify employees that someone has entered the building.
  • Page 43 User access codes Unregistered user codes RRU code Cards and key fobs adding Superior KeyPad TouchScreen Fibra can work with Tag key fobs Pass cards , and third-party devices that support DESFire® technology. Before adding third-party devices that support DESFire®, make sure they have enough free memory to handle the new keypad.
  • Page 44 The maximum number of connected Passes and Tags is 50 for the hybrid control panel . The connected Passes and Tags do not affect the total device limit on the hub. How to add a Tag or Pass to the system 1.
  • Page 45 Always active display toggle is enabled in the keypad settings. The screen for switching the keypad to the registration mode will appear on all Superior KeyPad TouchScreen Fibra of the system. When an admin or PRO with rights to configure the system starts registering Tag/Pass at one keypad, the rest will switch to their initial state.
  • Page 46 Always active display toggle is enabled in the keypad settings. The screen for switching the keypad to the resetting mode will appear on all Superior KeyPad TouchScreen Fibra of the system. When an admin or PRO with rights to configure the system starts resetting...

  • Page 47: Bluetooth Setting

    10. If you need to reset another Tag or Pass, click Reset another pass/tag in the app. Repeat step 9. Bluetooth Setting Superior KeyPad TouchScreen Fibra supports security modes control by presenting a smartphone to the sensor. Security management is established through a Bluetooth communication channel. This method is convenient, secure, and fast, as there is no need to enter a password, add a phone to the keypad, or use Tag or Pass that could be lost.
  • Page 48 To prohibit Bluetooth authentication for certain users: 1. In the Devices tab select the hub and go to its settings 2. Open Users menu and the required user from the list. 3. In the Permissions section, disable the Security management via Bluetooth toggle.
  • Page 49 Also, the Security management with a phone toggle can be enabled in the app settings: Click the icon in the upper left corner of the screen, select the App settings menu. Open menu System settings and enable Security management with a phone toggle. 3.
  • Page 50 Bluetooth authentication can be unstable if Geofence function is disabled. You will need to launch and minimize the app if the system switches it to the sleep mode. You can control the system faster via Bluetooth, when the Geofence function is activated and configured. All you need is to unlock the phone and present it to the keypad sensor.
  • Page 51 If pre-authorization is enabled, the Arming without code feature is unavailable in the keypad settings. You can authenticate in two ways: 1. In the Control tab. After login, the user will see the shared groups of the system (if Group Mode is activated). They are specified in the keypad settings: Security management →...
  • Page 52 The keypad display switches to the initial screen after 10 seconds from the last interaction with it. Enter the code or present a personal access device again to control the system with Superior KeyPad TouchScreen Fibra. Pre-authorization with a keypad code...
  • Page 53 Turn on the smartphone Bluetooth, Location, and unlock the screen. Superior KeyPad TouchScreen Fibra is locked for the time specified in the settings if an incorrect code is entered, or an unverified access device is presented three times in a row within 1 minute. The corresponding notifications are sent to users and the monitoring station of the security company.
  • Page 54 marked with icon. The group is disarmed if its button outline is grey and it is marked with icon. The buttons of the groups in the Night mode are framed in a white square on the keypad display. If a personal or access code, Tag/Pass, or smartphone is used, the name of the user who changed the security mode is displayed in the hub event feed and in the notifications list.
  • Page 55 The step sequence to change the security mode with the keypad depends on whether user pre-authorization is enabled in the Superior KeyPad TouchScreen Fibra settings. If pre-authorization is enabled Security control of the object Security control of the group Using a duress code If pre-authorization is disabled Security control of the object Security control of the group...
  • Page 56 user ID Enter the first, press the button, and User code then enter a personal code. 2 → → 1234 → OK User duress code Incorrectly entered numbers can be cleared with the button. Code of unregistered user Incorrectly entered numbers Duress code of unregistered 1234 →...
  • Page 57 Yellow — arming is incomplete. White — armed. Managing scenarios with the keypad Superior KeyPad TouchScreen Fibra allows users to create up to six scenarios of two types. The On preset action scenario type enables control of one or more...
  • Page 58 . Add one if necessary. 2. Go to the Devices tab. 3. Select Superior KeyPad TouchScreen Fibra from the list and go to the Settings menu. 4. Go to the Automation scenarios menu. Enable the Scenarios management toggle.
  • Page 59 To perform a scenario, press an appropriate button in the Scenarios tab. The Superior KeyPad TouchScreen Fibra display shows only activated scenarios in the keypad settings. Indication Superior KeyPad TouchScreen Fibra informs users about alarms,...
  • Page 60 Event Indication Note If Activate keypad buzzer if alarm in the system is detected toggle is enabled. The built-in buzzer emits an Alarm. acoustic signal. The duration of the acoustic signal depends on the keypad settings. To activate, enable the after-alarm indication in the hub settings.
  • Page 61 If notifications for Arming/disarming are enabled. This type of The built-in buzzer emits two short beeps. indication is available for The LED indicator’s light is Superior The system is disarmed. constantly green if the KeyPad external power is TouchScreen Fibra with connected.
  • Page 62 An appropriate notification is shown on the display. The beep loudness depends Successfully added on the configured buttons’ card/key fob. The built-in buzzer emits a volume. short beep. The LED indicator smoothly lights up and goes out when the tamper button is Low backup battery.
  • Page 63 Admins or PROs with the rights to configure the system can restore the system. Other users can send a request for restoration. An appropriate notification is shown on the display. After entering the correct Intending to arm the system code and if notifications for when it is already armed.
  • Page 64 This type of indication is available for Superior KeyPad TouchScreen Fibra with firmware version 5.61.10.3, 6.61.10.4 or later. Sound notifications of malfunctions If any device is offline or the battery is low, Superior KeyPad TouchScreen Fibra can notify system users with an audible sound. The keypad’s LED indicator will also flash.

  • Page 65: Functionality Testing

    Ping interval can be checked and configured at hub settings (Hub → Settings → Jeweller/Fibra). To run a test, in an Ajax app: 1. Select the required space. 2. Go to the Devices tab. 3. Select Superior KeyPad TouchScreen Fibra from the list. 4. Go to Settings...

  • Page 66: Device Placement

    Only professionals should design and install the Ajax system. The list of authorized Ajax partners is available here Superior KeyPad TouchScreen Fibra is best placed indoors near the entrance. This allows disarming the system before the entry delays have expired and quickly arming the system when leaving the premises.
  • Page 67 Two bars — good signal strength. One bar — low signal strength, stable operation is not guaranteed. Crossed out icon — no signal. What is Fibra Signal Strength Test Do not install the keypad 1. Outdoors. This can lead to keypad failure. 2.

  • Page 68: Preparing For Installation

    Before beginning the installation, we strongly advise reviewing the Device placement section thoroughly. Stick to the outlined system project without deviation. Violation of the basic Superior KeyPad TouchScreen Fibra installation rules and the recommendations of this manual may lead to...

  • Page 69: Installation

    1. Turn off the power of lines in the Ajax PRO app Hub → Settings → Lines → Lines power supply. 2. Route the cable to connect Superior KeyPad TouchScreen Fibra to the hub casing. Connect the wires to the required hub line.
  • Page 70 6. Connect the wires to the Superior KeyPad TouchScreen Fibra input terminals according to the diagram below. Ensure the correct polarity and order of the wire connections. Firmly secure the cable to the...
  • Page 71 1. If Superior KeyPad TouchScreen Fibra is not the last device on the Fibra line, prepare a second cable in advance. Connect the wires to the keypad terminals according to the figure below. The ends of the wires of the first and second cables, which will be inserted into the detector terminals, must be tinned and soldered together, or crimped with a sleeve.
  • Page 72 Examples of cable routing: To the keypad bottom To the keypad top 9. Temporarily fix the SmartBracket mounting panel using double-sided adhesive tape to the selected installation spot. Double-sided adhesive tape can only be used for temporary installation. The device attached by the tape may come unstuck from the surface at any time.
  • Page 73 10. Place the keypad on SmartBracket. 11. Turn on the lines power supply in the Ajax PRO app Hub → Settings → Lines → Lines power supply. 12. The device LED indicator will flash. It is a signal indicating that the enclosure of the keypad is closed.
  • Page 74 Superior KeyPad TouchScreen Fibra is equipped with terminals for connecting a 10.5–14 V⎓ power supply unit. Recommended electrical parameters for the power supply unit are: 12 V⎓ with a current from 0.5 A.
  • Page 75 while it’s under voltage. Do not use the device with a damaged power cable. To connect a third-party power supply unit: 1. Remove the SmartBracket mounting panel. Carefully break out the perforated part of the enclosure to prepare the holes for the cable: 1 —...

  • Page 76: Firmware Update

    Firmware update The Superior KeyPad TouchScreen Fibra firmware update can be installed when a new version is available. You can find out about this in the devices list in Ajax PRO: Tool for Engineers and PRO Desktop apps. If an update is...

  • Page 77: Technical Specifications

    Technical specifications All technical specifications of Superior KeyPad TouchScreen Fibra Compliance with standards Setup in compliance with EN 50131 requirements Warranty Warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the purchase.
  • Page 78 Subscribe to the newsletter about safe life. No spam Email Subscribe...

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