1. Manuals
  2. Brands
  3. AJAX Systems Manuals
  4. Keypad
  5. KeyPad TouchScreen
  6. User manual

AJAX Systems KeyPad TouchScreen User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
KeyPad TouchScreen user manual
KeyPad TouchScreen is a wireless keypad with a touch screen designed for
managing the Ajax security system. Users can authenticate using smartphones,
Tag
key fobs,
Pass
KeyPad TouchScreen communicates with a hub over two secure radio
protocols. The keypad uses Jeweller to transmit alarms and events, and Wings
to update rmware, transmit the list of groups, rooms, and other additional
information. The communication range without obstacles is up to 1,700 meters.
Learn more
Buy KeyPad TouchScreen Jeweller
Functional elements
Updated January 15, 2024
cards, and codes. The device is intended for indoor use.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the KeyPad TouchScreen and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for AJAX Systems KeyPad TouchScreen

Summary of Contents for AJAX Systems KeyPad TouchScreen

  • Page 1 KeyPad TouchScreen user manual Updated January 15, 2024 KeyPad TouchScreen is a wireless keypad with a touch screen designed for managing the Ajax security system. Users can authenticate using smartphones, key fobs, Pass cards, and codes. The device is intended for indoor use.
  • Page 2 1. Ambient light sensor for automatically adjusting the backlight brightness. 2. IPS touchscreen display with a 5-inch diagonal. 3. Ajax logo with an LED indicator. 4. Cards/key fobs/Bluetooth reader. 5. SmartBracket mounting panel. To remove the panel, slide it down. 6.

  • Page 3: Operating Principle

    Hub Hybrid (2G) Hub Hybrid (4G) Operating principle KeyPad TouchScreen features a built-in buzzer, a touchscreen display, and a reader for contactless authorization. The keypad can be used to control security modes and automation devices and to notify about system alarms.

  • Page 4: Security Control

    0.5 A. When external power is connected, the pre- installed batteries serve as a backup power source. Security control KeyPad TouchScreen can arm and disarm the entire object or speci c groups, and activate Night Mode. Use the Control tab to change the security mode.
  • Page 5 3. Codes. KeyPad TouchScreen supports general, personal codes, and codes for unregistered users. Access codes Keypad code is a general code set up for the keypad. When used, all events are sent to Ajax apps on behalf of the keypad.

  • Page 6: Emergency Buttons

    KeyPad TouchScreen allows controlling the groups’ security (if Group Mode enabled). You can also adjust the keypad settings to determine which groups will be shared (keypad groups). By default, all groups are visible on the keypad display in the Control tab.
  • Page 7 In Ajax app, an admin or a PRO with the rights to con gure the system can select the number of buttons displayed in the Panic tab. There are two options available in the KeyPad TouchScreen settings : only Panic button (by default) or all three buttons.
  • Page 8 Depending on the settings, the logo lights up red continuously or when the system or group is armed. KeyPad TouchScreen indication is shown on the display only when it is active. The built-in buzzer noti es about alarms, door openings, and entry/exit delays.

  • Page 9: Duress Code

    In case of a re alarm in the system, you can mute it using KeyPad TouchScreen. Pressing the Fire emergency button in the Panic tab doesn’t activate Interconnected Fire Detectors Alarm (if enabled). When sending an emergency signal from the keypad, an appropriate noti cation will be transmitted to the app and the CMS.
  • Page 10 . During this time, the hub will ignore all codes and access devices, while informing the security system users about attempted unauthorized access. KeyPad TouchScreen will turn off the reader and block access to all tabs. The keypad’s display will show an appropriate noti cation.
  • Page 11 (CMS) in the formats of SurGard (Contact ID), SIA (DC-09), ADEMCO 685, and other protocols KeyPad TouchScreen can transmit the following events: 1. Entry of the duress code. 2. Pressing the panic button. Each button has its own event code.

  • Page 12: Adding To The System

    , and third- party security control panels. To connect KeyPad TouchScreen to the hub, the keypad must be located at the same secured facility as the system (within the range of the hubs radio network). For the keypad to work via the...
  • Page 13 Jeweller or Jeweller/Fibra settings, with the default value of 36 seconds. KeyPad TouchScreen works with only one hub. When connected to a new hub, it stops sending events to the old one. Adding the keypad to a new hub does not automatically remove it from the device list of the old hub.
  • Page 14 When a KeyPad TouchScreen malfunction is detected, the Ajax app displays a malfunction counter on the device icon. All malfunctions are indicated in the keypad’s states. Fields with malfunctions will be highlighted in red. A malfunction is displayed if: the keypad enclosure is open (tamper is triggered);...
  • Page 15 KeyPad TouchScreen. Learn more radio signal range Displayed when the keypad is operating via a extender Pass/Tag reading is enabled in KeyPad TouchScreen settings. Chime on opening is enabled in KeyPad TouchScreen settings. Device is permanently deactivated. Learn more...

  • Page 16: Icons On The Display

    Tamper alarm noti cations are permanently deactivated. Learn more Device is deactivated until the rst disarming of the system. Learn more Tamper alarm noti cations are deactivated until the rst disarming of the system. Learn more Icons on the display Icons appear on top of the display and inform about speci c system states or events.
  • Page 17 Appears on the display when the required States The states provide information about the device and its operating parameters. The states of KeyPad TouchScreen can be found in the Ajax apps: 1. Go to the Devices tab. 2. Select KeyPad TouchScreen from the list.
  • Page 18 Jeweller is a protocol for transmitting KeyPad TouchScreen events and alarms. Connection status on the Jeweller channel between the device and the hub (or the range extender): Online — the device is connected to the hub Connection via Jeweller or the range extender. O ine —...
  • Page 19 noti cations. After sending a low battery noti cation, the keypad can work for up to 2 weeks. The status of the keypad tamper that responds to detachment or opening of the device enclosure: Open — the keypad was removed from the SmartBracket or its integrity was compromised.
  • Page 20 Displays if the keypad’s Bluetooth module is Bluetooth enabled for controlling the system with a smartphone. Beeps Settings When enabled, the keypad noti es about arming Arming/Disarming and disarming with a short beep. When enabled, the keypad noti es you when the Night Mode Night Mode Activation/Deactivation is switched on/off by making a...
  • Page 21 Device No. Number of the device loop (zone). Settings To change the KeyPad TouchScreen settings in the Ajax app: 1. Go to the Devices tab. 2. Select KeyPad TouchScreen from the list. 3. Go to Settings by clicking on the...
  • Page 22 4. Set the required parameters. 5. Click Back to save the new settings. Setting Value Name of the keypad. Displayed in the list of hub devices, text of SMS and noti cations in the events feed. To change the name of the device, click on the Name text eld.
  • Page 23 Minimum. Low. Normal (by default). High. Max. Select the optimal sensitivity the keypad will respond to approaching as you prefer. Ajax re When enabled, users can mute detectors alarm (even Interconnected) with a keypad. Mute Fire Alarm Learn more When enabled, the security mode can be Pass/Tag Reading controlled with Pass and Tag access devices.
  • Page 24 Chime on opening at keypad’s Chime managing with keypad settings and for at least one bistable detector. Learn more Switches the device to the rmware updating mode. connect To update the rmware, an external Firmware Update power supply to KeyPad TouchScreen. Learn more...
  • Page 25 Allows deleting all hubs associated with Tag or Pass from device memory. Pass/Tag Reset Learn more Opens the KeyPad TouchScreen user manual in User Guide the Ajax app. Allows the user to disable the device without removing it from the system.

  • Page 26: Security Management

    Selecting which groups will be shared and available for management by all authorized users. All system groups and groups created after Shared Groups adding KeyPad TouchScreen to the hub are shared by default. Group Mode Available if is enabled. When enabled, to have access to the control...
  • Page 27 When enabled, the user can arm the object without entering a code or presenting the personal access device. If disabled, enter a code or present the access device to arm the system. The screen for Arming without Code entering code appears after pressing Arm button.
  • Page 28 group of devices. When the settings are saved, buttons for managing scenarios appear on the keypad display (Scenarios tab). A user or PRO with rights to con gure the system can add or delete and turn on/off scenarios. Disabled scenarios don’t appear on the Scenarios tab of the keypad display.

  • Page 29: Display Settings

    The toggle is displayed if an option with three buttons is enabled in the Button type menu. When enabled, the sirens added to the system are activated when the Auxiliary alarm button is pressed. If auxiliary request button is pressed The toggle is displayed if an option with three buttons is enabled in the Button type menu.
  • Page 30 Language To change the language, select the required one and click Save. Sound Indication Settings KeyPad TouchScreen has a built-in buzzer that performs the following functions depending on the settings: 1. Indicates the security status and also the Entry/Exit delays 2.
  • Page 31 We do not recommend using KeyPad TouchScreen instead of the siren. The keypad’s buzzer is meant for additional noti cations only. Ajax sirens are designed to deter intruders and draw attention. A properly installed siren is more di cult to dismantle due to its elevated mounting position compared to a keypad at eye level.
  • Page 32 When enabled, the built-in buzzer beeps about a Night Mode delay when entering in the Entry Delays in Night Mode Learn more When enabled, the built-in buzzer beeps about a Night Mode delay when leaving in the Exit Delays in Night Mode Learn more Beep when disarmed When enabled, the built-in buzzer informs you...
  • Page 33 Learn more Setting the keypad response to device alarms KeyPad TouchScreen can respond to alarms from each detector in the system with a built-in buzzer. The function is useful when you do not need to activate the buzzer for the alarm of a speci c device. For example, this can be applied to...
  • Page 34 6. Repeat steps 3–5 for the rest of the system devices. Setting the keypad response to tamper alarm KeyPad TouchScreen can respond to enclosure alarms from each system device with a built-in buzzer. When the function is activated, the keypad built-in buzzer...
  • Page 35 Thanks to this feature, system users and security company patrols can understand that the alarm has occurred. The KeyPad TouchScreen after-alarm indication does not work for always active detectors, if the detector was triggered when the system was disarmed.
  • Page 36 LED indicator before the system is disarmed: Con rmed intrusion/hold-up alarm. Single intrusion/hold-up alarm. Lid Opening. 3. Select the required KeyPad TouchScreen in the Devices menu. Click Back to save the parameters. 4. Click Back. All values will be applied. How to set Chime If Chime on opening is enabled, KeyPad TouchScreen notify you with a short beep if the opening detectors are triggered when the system is disarmed.
  • Page 37 To set the chime control from the keypad display: 1. Open the Ajax app. 2. Go to the Devices tab. 3. Select KeyPad TouchScreen and go to its Settings 4. Enable the Chime managing with keypad toggle. If the settings are made correctly, a bell icon...
  • Page 38 Before adding third-party devices that support DESFire®, make sure they have enough free memory to handle the new keypad. Preferably, the third-party device should be pre- formatted. This article provides information on how to reset Tag or Pass. The maximum number of connected Passes and Tags depends on the hub model.
  • Page 39 The screen for switching the keypad to the registration mode will appear on all KeyPad TouchScreen of the system. When an admin or PRO with rights to con gure the system starts registering Tag/Pass at one keypad, the rest will switch to their initial state.
  • Page 40 6. Click Pass/Tag Reset menu. 7. Click Continue. 8. Go to any compatible keypad with Pass/Tag Reading enabled and activate After activation, KeyPad TouchScreen will display a screen for switching the keypad to the access devices resetting mode. Click the Start button.

  • Page 41: Bluetooth Setting

    The screen for switching the keypad to the resetting mode will appear on all KeyPad TouchScreen of the system. When an admin or PRO with rights to con gure the system starts resetting Tag/Pass at one keypad, the rest will switch to the initial state.
  • Page 42 2. Allow the Ajax Security System app to use Bluetooth if it was not previously granted. In this case, the warning appears at KeyPad TouchScreen States. Pressing the symbol opens the window with explanations of what to do. Enable the Security management with a phone toggle at the bottom of the opened window.
  • Page 43 3. We recommend con guring Geofence for the stable performance of Bluetooth authentication. The warning appears at KeyPad TouchScreen States if Geofence is disabled and the app is not allowed to use the smartphone location. Pressing the symbol opens the window with explanations of what to do.
  • Page 44 The keypad display switches to the initial screen after 10 seconds from the last interaction with it. Enter the code or present a personal access device again to control the system with KeyPad TouchScreen. Pre-authorization with a keypad code Pre-authorization with a personal code...
  • Page 45 Bluetooth, Location, and unlock the screen. KeyPad TouchScreen is locked for the time speci ed in the settings if an incorrect code is entered, or an unveri ed access device is presented three times in a row within 1 minute.
  • Page 46 If a general code is used, the name of the keypad from which the security mode was changed is displayed. The step sequence to change the security mode with the keypad depends on whether user pre-authorization is enabled in the KeyPad TouchScreen settings. If pre-authorization is enabled Security control of the object...
  • Page 47 Using a duress code If pre-authorization is disabled Security control of the object Security control of the group Using a duress code Example of entering codes Code Example Note Keypad code Incorrectly entered numbers 1234 → OK can be cleared with the Keypad duress code button.
  • Page 48 2. Present Tag/Pass or smartphone. Two-stage arming KeyPad TouchScreen can participate in two-stage arming but cannot be used as a second-stage device. The two-stage arming process using Tag, Pass or smartphone is similar to using a personal or general code on the keypad.
  • Page 49 KeyPad TouchScreen allows you to create up to six scenarios to control one or a group of automation devices. To create a scenario: 1. Open the Ajax app . Select the hub with at least one KeyPad TouchScreen automation device .
  • Page 50 LED indicator; built-in buzzer. KeyPad TouchScreen indication is shown on the display only when it is active. Icons that indicate some system or keypad states are displayed in the upper part of the Control tab. For example, they can indicate a re alarm, system restoration after an alarm, and chime on opening.
  • Page 51 To activate, enable the alarm indication in the hub settings. Also, specify KeyPad TouchScreen as a The LED indicator ashes device for informing about An alarm was detected in the twice approximately every 3 other devices’ alarms. armed system.
  • Page 52 An appropriate noti cation is shown on the display. The LED indicator lights up red The beep loudness depends Error when adding a card/key once. on the con gured buttons’ fob. volume. The built-in buzzer emits a long beep. An appropriate noti cation is shown on the display.
  • Page 53 Sound noti cations of malfunctions If any device is o ine or the battery is low, KeyPad TouchScreen can notify system users with an audible sound. The keypad’s LED indicator will also ash. Malfunction noti cations will be displayed in the events feed, SMS, or push noti cation.

  • Page 54: Functionality Testing

    To run a test, in the Ajax app: 1. Select the required hub. 2. Go to the Devices tab. 3. Select KeyPad TouchScreen from the list. 4. Go to Settings 5. Select a test: 1. Jeweller Signal Strength Test 2. Wings Signal Strength Test 3.

  • Page 55: Device Placement

    The recommended installation height is 1.3–1.5 meters above the oor. Install the keypad on a at, vertical surface. This ensures KeyPad TouchScreen is securely attached to the surface and helps avoid false tamper alarms.

  • Page 56: Installation

    Consider relocating the device as repositioning even by 20 cm can signi cantly improve the signal strength. If there is still poor or unstable signal after the relocation, use ReX 2 radio signal range extender. KeyPad TouchScreen is incompatible with ReX radio signal range extenders. Do not install the keypad 1.
  • Page 57 To mount a keypad: 1. Remove the SmartBracket mounting panel from the keypad. Unscrew the holding screw rst and slide the panel down. 2. Fix the SmartBracket panel using double-sided tape to the selected installation spot. Double-sided tape can only be used for temporary installation. The device attached by the tape may come unstuck from the surface at any time.
  • Page 58 KeyPad TouchScreen is equipped with terminals for connecting a 10.5V–14 V⎓ power supply unit. Recommended electrical parameters for the power supply unit are: 12 V⎓ with a current of at least 0.5 A.

  • Page 59: Firmware Update

    Before installing the device, make sure to check the wires for any damage to the insulation. Use only a grounded power source. Do not disassemble the device while it’s under voltage. Do not use the device with a damaged power cable. To connect a third-party power supply unit: 1.

  • Page 60: Maintenance

    KeyPad TouchScreen. Without an external power supply, an update won’t be started. If KeyPad TouchScreen is not powered from an external power supply at the installation place, you can use a separate SmartBracket mounting panel for KeyPad TouchScreen. To do this, remove the keypad from the main mounting panel and install it on a reserve panel connected to an external power supply with a voltage of 10.5–14 V⎓...

  • Page 61: Warranty

    Compliance with standards Setup in compliance with EN 50131 requirements Warranty Warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the purchase. If the device does not function correctly, please contact the Ajax Technical Support rst.
  • Page 62 Subscribe to the newsletter about safe life. No spam Email Subscribe...

Table of Contents