Cord One Manual

Introduction

Product Introduction

External structure

Charge point internal view

Charge point visual overview

Package Contents

Insulated terminal (x5) for single-phase	M4x32 Screw (x8)	Ф 6 Wall plugs (x8)
RFID activation card (x2)	Prying tool (x1)	Cable holder
User manual (x1)	M4 hex key (x1)	Mounting position template (x1)
Bracket (x1)	Rubber hole seal plug (x1)	M4x12 screw (x2)
CT clamp (x1)	Compact wire connector (x1)	Extension cable (x1)
Extra CT clamp plug (x1)

Operation Instructions

Installation preparation

Tools required

Tool Name	Photo	Function
Multimeter		Test electrical connection and electrical parameter
Cross Head Screwdriver		Screw tightening
Electric drill		Drilling of mounting holes
Diagonal Pliers		Cable cutting

Installation process

Installation notice

• Electrical devices should only be installed, operated, and maintained by qualified technicians. No responsibility is assumed by the manufacturer for issues arising as a consequence of installation by an unqualified person. A qualified technician is an electrician who has certified skills and knowledge related to the construction, installation, and operation of this type of electrical device and who has received safety training to recognise and avoid the hazards involved.
• All applicable local, regional, and national regulations must be applied when installing, repairing, and maintaining this device.
• The charge point is equipped with 6mA DC Current Leakage Protection function which conducts an automated test for the 6mA DC.
• A Type A RCBO with earth leakage protection of 30mA and 40A current rating must be installed separately in the consumer unit by the installer.
• The charge point is equipped with PEN Fault Protection and an automatic disconnection system which satisfies the requirements of BS7671:2018 Amendment 2:2022 722.411.4.1 (iv) the 18th Edition IET Wiring Regulations.
• If the voltage remains consistently below 207 Volts or above 253 Volts for 5 seconds, this may indicate a PEN fault. If such a situation arises, this device ensures safety by disconnecting the vehicle from both the live conductors of the supply and the protective earth to prevent electric shock.
• This implies that the charge point can be installed without the need for an additional earth rod. However, if the customer or local regulations require that an earth rod is installed (for instance as part of an earthed system), then this should be connected to the dedicated terminal within the charger.

Pre-installation checks

• Ensure that the site of installation is suitable for the charge point technical specification and there is no uncontrolled hazard arising from the installation of this unit.
• Ensure the charge point's location allows good operational access for normal use, repair, and maintenance.
• The AC input components for the power supply on site are to be correctly fitted with required protection devices prior to installation of the charge point as per local, regional, and national regulations.
• Ensure that the charge point location has good network connectivity
  • This charge point only supports 2.4GHz network. Wi-Fi signal strength between -50dBm to -60dBm is considered good.
  • A 2.4GHz Wi-Fi extender may be needed if the signal strength is below -60dBm to -80dBm range.
  • The Wi-Fi signal strength can be checked with a smartphone at the point of installation using a suitable Wi-Fi Speed Test mobile application.
  • Ensure that the SIM card is correctly inserted and that the 4G APN settings in the charger parameters are correct. 4G network can only work in the presence of adequate cellular signal.

Installation Details

Mounting

1. Using the Mounting Template, drill 3 x Ф 6*35 mm holes in the wall and insert the wall plugs.
2. Fix the 2 x M4*32mm self-tapping screws into the wall plugs, leaving a 5mm space, between the screw head and the wall.
3. Open the charger's front cover, hang the charge point on the 2 x M4*32 mm screws, and secure it to the wall by inserting a third M4 screw at the bottom of the charge point.
4. Secure the centre locking screw at the base and seal it with the supplied cap.
5. Install power input cables as required.
6. Close the front cover and lock the two socket head screws at the bottom with an Allen key.
   

Electrical wiring

Overview of internal structure

AC wiring

1. Remove a length of 40mm of the cable jacket and strip the wire insulation to a length of 8~15mm.
2. Crimp the terminals as shown in the figure below.
   
3. Distinguish PE, N, L, then insert the wire into the corresponding wire slot. Please ensure that the line and neutral cable are installed properly without overbend.
   Overbent cable may loosen the connection over time and results in a critical fault.
   

Removing the front cover (Maintenance only)

1. Remove the two screws from the bottom.
   
2. Use the prying tool from the fittings pack to remove the front cover. Apply to the 3 points marked in this figure to pull the front cover apart from the charger body.
   
3. Opposite side of the charge will allow you to separate the front cover.
   
4. Remove the front cover carefully and place it safely.
   

Power-on Safety Checks

Please check / re-check the following items prior to the initial Power-on:

• The charge point's location allows for good operational access to its normal use, repair, and maintenance.
• The AC input components within the power supply at the installation location are fitted correctly with the required electrical and mechanical protection components prior to installation of the charge point.
• Ensure that there is no visible damage to the electrical cable and the unit.
• Confirm the charge point is installed correctly, as per the instructions in this manual.

Installation Tests and Configurations

Load balance configuration

This configuration applies for a single charge point with residential load.
This balances energy use and adjusts the charging output to your electric car in response to changes in electricity load.

1. CT clamp connection
   • Turn off the charger for CT clamp connection.
   • Connect the CT connector to the CT port of the charge point as shown in the figure.
   • Clamp the CT to the same phase of the consumer unit where the charger is. connected. Make sure this step is done only after the CT connector is connected to. charge point to prevent electrical hazards.
   • Ensure that the CT clamp is connected tightly with the correct polarity. Please check the image below.
     
2. Load balancing connection diagram
   

3. Airplane mode
   Please switch your smartphone to airplane mode.
   
4. Power reboot
   

• Restart the power of the Cord charge point and ensure the indicator light is flashing green.
• Please note that the network configuration setting is only accessible for 15 minutes after the power reboot.

5. Charge point Wi-Fi
   
   • Turn on your smartphone Wi-Fi.
   • After one minute, please find the charge point hotspot that begins with"SN100...".
6. Input charge point Wi-Fi password
   
   • Input "admin123" as the password.
   • Click connect.
7. Automatic network switch
   Please reject automatic Wi-Fi network switch when the message appears. The smartphone can communicate with the charge point without internet connection.
   
8. Login credentials
   
   • Open a web browser on your smartphone.
   • Go to 192.168.4.1 to open the network configuration page.
   • Input the four digit network pin.
   • Tap 'Login'.
9. Charger settings
   
   • Login to the charger Wi-Fi with the unique password.
   • Click 'Charger Setup' for changing the load. The charger should be connected to the EVSE adapter as above.
   • Click 'Load balance'
10. Load balance current transformer (CT)
    
    • Select 'Yes' on the Load Balance Current Transformer option.
    • Click 'Next'.
11. Enabling/disabling load balance
    
    • Toggle ON the 'Enable Load Balance' if needed for the home/site.
    • Input the maximum consumer load current capacity.
    • Click 'Confirm'.

RCD test setup (recommended step)

By testing the RCD, the user can ensure that it is working properly and will provide shock protection in case of an electrical accident.
This test should only be carried out by a qualified technician.

1. Charger AP page login
   
   • Refer to (Steps 1-6).
   • Go to 'Charger Setup'.
2. Selecting the charging modes
   Tap on 'Switch Charging Modes'.
   
3. Plug and play mode option
   This mode enables the user to charge the car without any authorization.
   The car charges immediately after the charger is plugged into the car.
   
   • Select 'Plug and Play' mode.
   • Confirm.
   • The charger will reboot after switching the modes.

The RCD testing should be done in plug and play mode and should only be carried out by a qualified technician.
After completing all the test steps (Steps 1-5), please change it to 'Network' mode.

4. Test setup
   • Connect the EVSE adapter to the charger.
   • Connect the installation tester 3-pin plug into the EVSE adapter.
   • An installation tester can be used to test the RCD.
   • Change the CP state of the EVSE adapter from 'A' to 'C' to start charging.
   • Test the RCD with an installation tester.

5. EVSE adaptor setup
   

• The charger is off when CP state of the EVSE adaptor is in 'A' position.
• Change the CP state to 'C' to start charging. The Red LED of L1 in the EVSE adaptor will glow when it is in charging state.
• Change the CP state to 'A' to turn off the charging.

Maximum charging current setting (optional)

This configuration applies for a single charge point with residential load.
This balances energy use and adjusts the charging output to your electric car in response to changes in electricity load.

1. Input the max charging current details
   
   • After logging in to the charger webpage tap on 'Charger setup' (Step 1).
   • Tap on 'Max Charging Current'.
2. Select the max charging current
   
   • Scroll up/down to select the required current.
   • Tap on 'Confirm' after selecting.
   • After 5 seconds reboot the charger manually.

4G Mode configuration (optional)

The installer needs to make sure that the sim card APN is already detected by the charger if opting for 4G connection.

1. Log in to the AP page
   
   • Refer to section and follow steps 1-6.
   • Go to Network settings.
   • Select 4G mode from the drop-down menu.
2. Checking the SIM APN settings
   
   • The SIM APN information should already be filled in as the charger automatically detects it.
   • If the APN information is not automatically detected, please manually fill in the APN details.

Network Configuration and Monta App Setup

The following network configuration step applies for Monta ready Cord product with Wi-Fi connection.

1. Airplane mode
   Please switch your smartphone to airplane mode.
   
2. Power reboot
   
   • Restart the power of the Cord charge point and ensure the indicator light is flashing green.
   • Please note that the network configuration setting is only accessible for 15 minutes after the power reboot.
3. Charge point Wi-Fi
   
   • Turn on your smartphone Wi-Fi.
   • After one minute, please find the charge point hotspot that begins with "SN100..."
4. Input charge point Wi-Fi password
   
   • Input "admin123" as the password.
   • Click 'Connect'.
5. Automatic network switch
   Please reject automatic Wi-Fi network switch when the message appears. The smartphone can communicate with the charge point without internet connection.
   
6. Open network configuration page
   
   • Open the web browser on your smartphone which should be connected to charger Wi-Fi.
   • Go to 192.168.4.1 to open the network configuration page.
   • Input the 4-digit network pin. The network pin can be found on the cover of the charge point. Please take note of the pin and remove the pin sticker from the charge point.
   • Tap 'Login'.
   • If the webpage is not accessible, please reboot the charge point and start at Step 6 again.
7. Network setup
   After logging in to the function menu, click 'Network setup'.
   
8. Select preferred networking mode - Wi-Fi or 4G
   
   • For Wi-Fi.
   • Tap on the Networking mode dropdown menu and select 'Wi-Fi'.
   • Tap 'Confirm'.
   • Go to Step 11.
9. 4G mode (optional)
   For 4G mode.
10. Input Wi-Fi details
    
    • Tap on the Wi-Fi drop-down menu to select the 2.4 GHz Wi-Fi network.
    • Input the Wi-Fi password.
    • Click 'Confirm'.
    • Confirmation message appears and the charge point restarts its network.
11. Verifying network connectivity
    
    • To verify the network, -
    • Verify that the Wi-Fi strength is either 'Good 'or 'Excellent'.
    • If the Wi-Fi strength is 'Poor', please change to another network or use a Wi-Fi extender.
    • Verify that the 'Server Status' is connected.
    • Verify that the 'Network Status' is online.
    • If facing difficulties connecting to WiFi, switch to 4G mode. Refer to section 11.4 for 4G configuration.

Monta app Setup

1. Download the Monta app
   Scan the QR code below and follow the link or search for 'Monta EV Charging' on AppStore or Google Play.
   
   
   
2. Scan the QR on your charge point
   After downloading the app, scan the Monta QR code on the side of your Cord charger using your QR scanner or Google Play.
   
3. Open the Monta app
   Follow the link to open the app.
   
4. Create your Monta account
   Create your account using your phone number or social logins (Apple/Google/Microsoft).
   
5. Final steps
   Follow the last few steps on the Monta app to complete the integration with Monta.
   

Charging Operation and Configuration

Charge using Monta app

1. Plug the charging gun into the EV charge point.
2. Once plugged in, please ensure that the charging gun is connected correctly and tightly.
3. When the connection is correctly set up, the charge point's LED indicator will flash yellow, which shows that the charge point is ready for charging.
4. Start the charging session through the Monta app
5. When the charging session has started, the LED indicator will show a pulsing green pattern.

Charge using RFID card

1. Register the 8-digit alphanumeric code on the RFID card to the Monta Charge key setting.
2. Once registered as Monta Charge Key, the RFID card can be used to authorize a charging session even when the device is offline.
3. Plug the charging gun into the EV charge point.
4. Once plugged in, please ensure that the charging gun is connected correctly and tightly.
5. When the connection is correctly set up, the charge point's LED indicator will flash yellow which shows that the charge point is ready for charging.
6. Hold the RFID card to the front of the charge point for 3 to 5 seconds.
7. When the charging session has started, the LED indicator will show a pulsing green pattern.

Plug and charge mode

This mode enables the user to charge the car offline. To enable this feature, follow the steps below.

1. Select Plug and Play from the Switch charging modes.
2. Plug the gun into the car socket and lock the car.
3. The car will start charging.
4. To stop the charge, unlock the car or stop the charging from the car's screen.
5. Unplug the charger plug when the car is no longer charging.

Charging Operation LED Indications

Charging using Monta app / plug and charge

Standby	Plug-in	Charging	Fully Charged	Unplug
A green indicator flashing slowly for 1s at 3-sec intervals indicates the charger is ready to use.	Plug the charging connector into your EV's charging socket. A green indicator flashing for 200ms at 1-sec intervals indicates the charging connector is plugged in.	A green indicator pulsing at 1-sec intervals indicates the charging is in progress.	Solid green light indicates the EV is fully charged.	Unplug the charging connector. Return to standby mode after the charging has finished.

Charging using RFID card

Plug-in

Plug the charging connector into your EV's charging socket. A green indicator flashing for 200ms at 1-sec intervals indicates the charging connector is plugged in.

Use RFID Card

To begin or end the charging process, place the RFID card in the designated reading area. A yellow indicator flashing at 100-ms intervals indicates the RFID card is successfully read.

UK EV Smart Charge Point Regulation

The UK Government has introduced EV charging regulations to ensure that consumers are protected and tackle the rising demand for electricity.
The rules apply to the electric vehicle private charge points which are sold for use in a domestic or workplace environment in Great Britain.
These measures are designed to help manage increasing electricity demand from the UK's transition to electric vehicles (EVs) and improve security protocols. The regulation details are as follows:

• Phase 1 of the UK government's Electric Vehicle (Smart Charge Points) Regulations 2021 came into force on 30 June 2022 and included -
  • Randomised delay
  • Loss of communications network access
  • Default Charge settings
• On December 2022, Phase 2 of UK regulations came into effect now including builtin cyber security features -
  • Tamper boundary protection
  • Event logs for user privacy and data protection

Phase 1

Randomised delay

• The regulations have made it mandatory to add the feature of 'Randomised delay' to protect the stability of the national electricity system from high volumes of charge points switching on or off at the exact same time.
• Under this regulation, the start or stop of a charge point will be subjected to a random delay of up to 600 seconds. The user may experience that the charging session will not start at the exact scheduled time and should take this into account when checking the charging status.
• The user can override this delay in the Monta app by tapping on "Switch to Charge now" right after the swipe to charge on each charging instances.

Loss of communications network access

• Under the UK regulations, the charge point should be configured to charge the vehicle even if it loses connection to the communication network. In that situation, the charge point is said to be offline.
• To improve the experience for users, the charge point supports local authorisation of identifiers.
• The registered RFID cards can be used to charge the vehicle even if the charger is offline.

Default charge schedule

• With the introduction of smart charge point regulations, the UK government imposed an off peak charging feature to manage the electricity demand during peak hours.
• If selected, off-peak charging only allows the user to charge the vehicle during off-peak hours. The charge points will not be able to operate from 8am to 11am and 4pm to 10pm which are considered as the peak hours during weekdays.
• There is no peak hour during weekends.

To disable this feature and charge your vehicle at your convenience:

• Open Monta app.
• Under "Chargers" section, tap on the settings icon on the charger.
• Tap on 'Access settings' and select "Private".
• Enable 1. "Allow charging in peak hours" and tap on 2. 'Save changes'
  

Phase 2

Cyber security

On December 30th, 2022, Phase 2 of the UK Smart Charge Points Regulations—which includes several reinforced security measures to make owning and using an EV charger as secure as possible—went into effect.
The features that are important for the user to know are as follows:

• A "tamper-protection boundary" is included to secure the charge points internal components. The charger will quickly log any unauthorised attempts to access it internally and notify the registered owner.
• The user's personal information can be deleted from the Monta App by calling the Monta customer support.
• The charger firmware updates will be provided for 3 years from the point of sales.

The following measures are recommended for charger security:

• Remove the charger network pin sticker from the charger and keep it safe.
• The charger Access Point page is only open for 15 minutes. After that time period, the page is inaccessible as a security precaution.
• Contact the Monta support immediately if the charger sends critical security event notification in the app.
• If the user receives notification from the app to upgrade, ensure upgrade is installed.
• The RFID cards should be kept secure.
• Ensure the Monta account has a strong password.

Troubleshooting

Note: If the problem occurs, please visit: www.cord-ev.com

Maintenance

Safety and Warnings

Save these instructions. Read all instructions before installing or using the charger.

1. Keep the charge point away from explosive or flammable materials, chemicals, vapours, and other hazardous objects.
2. Keep the charge point socket clean and dry. If it gets dirty, wipe it with a clean, dry cloth.
3. Do not touch the socket pin when the unit is powered on.
4. Only a qualified electrician is allowed to install this charge point. Do not use the charge point if it is showing any visible product damage such as cracks, abrasions, exposed cables, and other visible defects. In the event of such damage, contact a qualified technician immediately.
5. Do not attempt to disassemble, repair, or refit the charge point. If necessary, contact a qualified technician. Improper operation will result in device damage, electric leakage, and other hazards.
6. In case any abnormal condition happens, please turn off incoming power supply immediately.
7. Where possible, please ensure the charge point is protected against lightning and heavy rain.
8. Keep children away from the charge point.
9. Do not drive the EV whilst charging. Only use the charge point while the EV is parked and stationary. For hybrid cars, charge only when the engine is switched off.
10. Our packaging materials are environmentally friendly and can be recycled. Please recycle packaging in appropriate containers. Do not dispose of this device with household waste. It should be taken to a suitable facility for recycling of electrical and electronic devices. For more detailed information about recycling this device, please contact your local city/town council office or your household waste disposal service.

The device can be in an electrically energised state. There is a risk of shock and electrical hazards. Please strictly observe all warnings on the device and user manuals. The cover of the charge point is only to be removed by a qualified electrician.