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Cord One User's And Installer's Manual

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Cord One
AC EV Charger
User and Installer
Manual
www.cord-ev.com

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  • Page 1 Cord One AC EV Charger User and Installer Manual www.cord-ev.com...

  • Page 3: Safety And Warnings

    Safety and Warnings Save these instructions. Read all instructions before installing or using the charger. 1. Keep the charge point away from explosive or flammable materials, chemicals, vapours, and other hazardous objects. 2. Keep the charge point socket clean and dry. If it gets dirty, wipe it with a clean, dry cloth. Do not touch the socket pin when the unit is powered on. 4. Only a qualified electrician is allowed to install this charge point. Do not use the charge point if it is showing any visible product damage such as cracks, abrasions, exposed cables, and other visible defects. In the event of such damage, contact a qualified technician immediately. 5. Do not attempt to disassemble, repair, or refit the charge point. If necessary, contact a qualified technician. Improper operation will result in device damage, electric leakage, and other hazards.

  • Page 4: Table Of Contents

    Contents Safety and Warnings 1. Introduction 2. Product Introduction External structure Charge point exploded view Charge point visual overview 3. Package Contents 4. Operation Instructions Installation preparations 4.1.1 Tools required 4.1.2 Cables and materials Installation process 4.2.1 Installation notice 4.2.2 Pre-Installation checks 5.
  • Page 5 11.2 Loss of Communications network access 11.3 Default charge schedule 11.4 Cyber security 12. Troubleshooting 13. Maintenance 14. Warranty 14.1 Cord EV knowledge base 15. Security Events and Monta Support 15.1 Security events 15.2 Monta support 15.3 Cord customer support Warning! The device can be in an electrically energised state.

  • Page 6: Introduction

    Introduction Item Parameters Description Input Power supply Single-phase Rated voltage 230V (1P+N+PE) Rated current Frequency 50Hz Output Output voltage 230V AC Maximum current Rated power User interface Charge connector Type 2 cable Cable length 5m or 7m Housing material Plastic PC 940 LED indicator RFID reader Mifare ISO / IEC 14443A with 2pcs...

  • Page 7: Product Introduction

    Product Introduction 2.1 External structure 100mm 95mm 192mm 344mm 200mm...

  • Page 8: Charge Point Exploded View

    2.2 Charge point internal view External cover Base cover...

  • Page 9: Charge Point Visual Overview

    2.3 Charge point visual overview RFID area LED indicator Charging gun Tethered cable...

  • Page 10: Package Contents

    Package Contents Insulated terminal M4x32 Screw (x8) Ф 6 Wall plugs (x8) (x5) for single-phase RFID activation card (x2) Prying tool (x1) Cable holder Mounting position template User manual (x1) M4 hex key (x1) (x1) Bracket (x1) Rubber hole seal plug (x1) M4x12 screw (x2) CT clamp (x1) Compact wire connector (x1) Extension cable (x1) Extra CT clamp plug (x1)

  • Page 11: Operation Instructions

    Operation Instructions 4.1 Installation preparation 4.1.1 Tools required Tool Name Photo Function Test electrical connection and electrical Multimeter parameter Cross Head Screwdriver Screw tightening Electric drill Drilling of mounting holes Diagonal Pliers Cable cutting 4.1.2 Cables & materials Name Specification Quantity Single-phase power supply cable Power supply cable...

  • Page 12: Pre-Installation Checks

    • The charge point is equipped with 6mA DC Current Leakage Protection function which conducts an automated test for the 6mA DC. • A Type A RCBO with earth leakage protection of 30mA and 40A current rating must be installed separately in the consumer unit by the installer. •...

  • Page 13: Installation Details

    Installation Details 5.1 Mounting 1. Using the Mounting Template, drill 3 x Ф 6*35 mm holes in the wall and insert the wall plugs. 2. Fix the 2 x M4*32mm self-tapping screws into the wall plugs, leaving a 5mm space, between the screw head and the wall. 3. Open the charger’s front cover, hang the charge point on the 2 x M4*32 mm screws, and secure it to the wall by inserting a third M4 screw at the bottom of the charge point.

  • Page 14: Electrical Wiring

    5.2 Electrical wiring 5.2.1 Overview of internal structure 5.2.2 AC wiring 1. Remove a length of 40mm of the cable jacket and strip the wire insulation to a length of 8~15mm. 2. Crimp the terminals as shown in the figure below. Single-phase wiring...
  • Page 15 3. Distinguish PE, N, L, then insert the wire into the corresponding wire slot. Please ensure that the line and neutral cable are installed properly without overbend. Overbent cable may loosen the connection over time and results in a critical fault. Single-phase connection...

  • Page 16: Removing The Front Cover (Maintenance Only)

    5.3 Removing the front cover (Maintenance only) Step 1 Step 2 Remove the two screws from Use the prying tool from the the bottom. fittings pack to remove the front cover. Apply to the 3 points marked in this figure to pull the front cover apart from the charger body. Step 3 Step 4 Opposite side of the charge will Remove the front cover allow you to separate the front carefully and place it safely.

  • Page 17: Power On Safety Checks

    Power-on Safety Checks Please check / re-check the following items prior to the initial Power-on: • The charge point’s location allows for good operational access to its normal use, repair, and maintenance. • The AC input components within the power supply at the installation location are fitted correctly with the required electrical and mechanical protection components prior to installation of the charge point. •...

  • Page 18: Installation Tests And Configurations

    Installation Tests and Configurations 7.1 Load balance configuration This configuration applies for a single charge point with residential load. This balances energy use and adjusts the charging output to your electric car in response to changes in electricity load. Step 1: CT clamp connection • Turn off the charger for CT clamp connection. • Connect the CT connector to the CT port of the charge point as shown in the figure. • Clamp the CT to the same phase of the consumer unit where the charger is. connected.
  • Page 19 Cloud Step 3: Airplane mode Please switch your smartphone to airplane mode. Step 4: Power reboot • Restart the power of the Cord charge point and ensure the indicator light is flashing green. • Please note that the network configuration setting is only accessible for 15 minutes after the power reboot.
  • Page 20 Step 5: Charge point Wi-Fi • Turn on your smartphone Wi-Fi. • After one minute, please find the charge point hotspot that begins with”SN100...”. Step 6: Input charge point Wi-Fi password • Input “admin123” as the password. • Click connect.
  • Page 21 Step 7: Automatic network switch Please reject automatic Wi-Fi network switch when the message appears. The smartphone can communicate with the charge point without internet connection. Step 8: Login credentials • Open a web browser on your smartphone. • Go to 192.168.4.1 to open the network configuration page. • Input the four digit network pin. •...
  • Page 22 Step 9: Charger settings • Login to the charger Wi-Fi with the unique password. • Click ‘Charger Setup’ for changing the load. The charger should be connected to the EVSE adapter as above. • Click ‘Load balance’ Step 10: Load balance current transformer (CT) •...
  • Page 23 Step 11: Enabling/disabling load balance • Toggle ON the ‘Enable Load Balance’ if needed for the home/site. • Input the maximum consumer load current capacity. • Click ‘Confirm’.

  • Page 24: Rcd Test Setup

    7.2 RCD test setup (recommended step) By testing the RCD, the user can ensure that it is working properly and will provide shock protection in case of an electrical accident. This test should only be carried out by a qualified technician. Step 1: Charger AP page login • Refer to 7.1 (Steps 1-6). • Go to ‘Charger Setup’. Step 2: Selecting the charging modes Tap on ‘Switch Charging Modes’.
  • Page 25 Step 3: Plug and play mode option This mode enables the user to charge the car without any authorization. The car charges immediately after the charger is plugged into the car. • Select ‘Plug and Play’ mode. • Confirm. • The charger will reboot after switching the modes.
  • Page 26 Step 4: Test setup • Connect the EVSE adapter to the charger. • Connect the installation tester 3-pin plug into the EVSE adapter. • An installation tester can be used to test the RCD. • Change the CP state of the EVSE adapter from ‘A’ to ‘C’ to start charging. •...

  • Page 27: Maximum Charging Current Setting (Optional)

    7.3 Maximum charging current setting (optional) This configuration applies for a single charge point with residential load. This balances energy use and adjusts the charging output to your electric car in response to changes in electricity load. Step 1: Input the max charging current details • After logging in to the charger webpage tap on ‘Charger setup’ (5.1.4 Step 1). • Tap on ‘Max Charging Current’. Step 2: Select the max charging current •...

  • Page 28: Mode Configuration (Optional)

    7.4 4G Mode configuration (optional) The installer needs to make sure that the sim card APN is already detected by the charger if opting for 4G connection. Step 1: Log in to the AP page • Refer to section 7.1 and follow steps 1-6. •...

  • Page 29: Network Configuration And Monta App Setup

    Wi-Fi connection. Step 1: Airplane mode Please switch your smartphone to airplane mode. Step 2: Power reboot • Restart the power of the Cord charge point and ensure the indicator light is flashing green. • Please note that the network configuration setting is only accessible for 15 minutes after the power reboot.
  • Page 30 Step 3: Charge point Wi-Fi • Turn on your smartphone Wi-Fi. • After one minute, please find the charge point hotspot that begins with “SN100...” Step 4: Input charge point Wi-Fi password • Input “admin123” as the password. • Click ‘Connect’.
  • Page 31 Step 5: Automatic network switch Please reject automatic Wi-Fi network switch when the message appears. The smartphone can communicate with the charge point without internet connection. Step 6: Open network configuration page • Open the web browser on your smartphone which should be connected to charger Wi-Fi. •...
  • Page 32 Step 7: Network setup After logging in to the function menu, click ‘Network setup’. Step 8: Select preferred networking mode - Wi-Fi or 4G • For Wi-Fi. • Tap on the Networking mode drop- down menu and select ’Wi-Fi’. • Tap ‘Confirm’. • Go to Step 11. Step 9: 4G mode (optional) For 4G mode please refer to Section 11.4.
  • Page 33 Step 10: Input Wi-Fi details • Tap on the Wi-Fi drop-down menu to select the 2.4 GHz Wi-Fi network. • Input the Wi-Fi password. • Click ‘Confirm’. • Confirmation message appears and the charge point restarts its network. Step 11: Verifying network connectivity • To verify the network, - • Verify that the Wi-Fi strength is either ‘Good ‘or ‘Excellent’.
  • Page 34 AppStore or Google Play. Step 2: Scan the QR on your charge point After downloading the app, scan the Monta QR code on the side of your Cord charger using your QR scanner or Google Play. Step 3: Open the Monta app Follow the link to open the app.
  • Page 35 Step 4: Create your Monta account Create your account using your phone number or social logins (Apple/Google/Microsoft). Step 5: Final steps Follow the last few steps on the Monta app to complete the integration with Monta.

  • Page 36: Charging Operations And Configuration

    Charging Operation and Configuration 9.1 Charge using Monta app 1. Plug the charging gun into the EV charge point. 2. Once plugged in, please ensure that the charging gun is connected correctly and tightly. 3. When the connection is correctly set up, the charge point’s LED indicator will flash yellow, which shows that the charge point is ready for charging. 4. Start the charging session through the Monta app 5. When the charging session has started, the LED indicator will show a pulsing green pattern. 9.2 Charge using RFID card 1. Register the 8-digit alphanumeric code on the RFID card to the Monta Charge key setting.
  • Page 37 9.3 Plug and charge mode This mode enables the user to charge the car offline. To enable this feature, follow the steps below. 1. Select Plug and Play from the Switch charging modes. 2. Plug the gun into the car socket and lock the car. 3. The car will start charging. 4. To stop the charge, unlock the car or stop the charging from the car’s screen.

  • Page 38: Charging Operation Led Indications

    Charging Operation LED Indications 10.1 Charging using Monta app / plug and charge Standby Plug-in Charging A green indicator Plug the charging A green indicator pulsing flashing slowly for 1s at connector into your EV’s at 1-sec intervals 3-sec intervals indicates charging socket. indicates the charging is the charger is ready to in progress.
  • Page 39 Fully Charged Unplug Solid green light Unplug the charging connector. indicates the EV is fully charged. Return to standby mode after the charging has finished.
  • Page 40 10.2 Charging using RFID card Plug-in Use RFID Card Plug the charging To begin or end the connector into your EV’s charging process, place charging socket. the RFID card in the designated reading area. A green indicator flashing for 200ms at A yellow indicator 1-sec intervals indicates flashing at 100-ms the charging connector intervals indicates the...

  • Page 41: Ev Smart Charge Point Regulation

    UK EV Smart Charge Point Regulation The UK Government has introduced EV charging regulations to ensure that consumers are protected and tackle the rising demand for electricity. The rules apply to the electric vehicle private charge points which are sold for use in a domestic or workplace environment in Great Britain. These measures are designed to help manage increasing electricity demand from the UK’s transition to electric vehicles (EVs) and improve security protocols. The regulation details are as follows:...

  • Page 42: Randomised Delay

    Phase 1 11.1 Randomised delay • The regulations have made it mandatory to add the feature of ‘Randomised delay’ to protect the stability of the national electricity system from high volumes of charge points switching on or off at the exact same time. • Under this regulation, the start or stop of a charge point will be subjected to a random delay of up to 600 seconds.

  • Page 43: Default Charge Schedule

    11.3 Default charge schedule • With the introduction of smart charge point regulations, the UK government imposed an off peak charging feature to manage the electricity demand during peak hours. • If selected, off-peak charging only allows the user to charge the vehicle during off- peak hours. The charge points will not be able to operate from 8am to 11am and 4pm to 10pm which are considered as the peak hours during weekdays. •...

  • Page 44: Cyber Security

    Phase 2 11.4 Cyber security On December 30th, 2022, Phase 2 of the UK Smart Charge Points Regulations—which includes several reinforced security measures to make owning and using an EV charger as secure as possible—went into effect . The features that are important for the user to know are as follows: • A “tamper-protection boundary” is included to secure the charge points internal components.

  • Page 45: Troubleshooting

    Smart meter comm abnormal times, 3s off, Cycle Solid yellow light blocks for 2s and flashing red, 500ms on, 500ms off, 5 CT fault times, 3s off, Cycle Solid yellow light blocks for 2s and flashing red, 500ms on, 500ms off, 6 Charging connector lock abnormal times, 3s off, Cycle Charging connector current Solid yellow light blocks for 2s and flashing red, 500ms on, 500ms off, 7 abnormal times, 3s off, Cycle Note: If the problem occurs, please visit: www.cord-ev.com Maintenance No. Item Operating process Use a dry non-static cloth to clean the charger surface. Charger components If there is any damage on the vehicle connector, charging cable, or vehicle connector holder, please contact customer service immediately. Do not hit or press hard on the case. If the case is damaged, please contact Charger casing customer service. If you notice any water or moisture inside the charging station, it is important Moisture and water inside to immediately turn off the electricity supply to prevent any potential danger.

  • Page 46: Warranty

    Warranty For full warranty details and policies, please visit our website. 14.1 Cord EV knowledge base Please scan this QR code for Cord EV knowledge base web page. www.cord-ev.com/knowledgebase Security Events and Customer Support 15.1 Security events Notification Function Firmware updated The Charge Point firmware is updated Startup of the device The Charge Point has booted...

  • Page 47: Monta Support

    To contact Monta support: • Open Monta App • Open the charge point • Open the icon in the image below 15.3 Cord customer support Need some assistance? For additional support, contact our customer service team. Telephone: +44 (0) 330 102 5656 Email: hello@cord-ev.com Visit: www.cord-ev.com...
  • Page 48 Get in touch www.cord-ev.com hello@cord-ev.com +44 (0) 330 102 5656 September 2023 - CRD5MV1BLK7KW-UK, CRD7MV1BLK7KW-UK, CRD7MV1WHT7KW-UK, D10...

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