Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing a Lenovo product, be sure to read all the information under Chapter 1 “Safety information” on page 1 and Chapter 2 “Important service information” on page 19.
This guide addresses only those items. You should use good judgment to identify potential safety hazards due to attachment of non-Lenovo features or options not covered by this inspection guide. If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.
4. Check for cracked or bulging batteries. 5. Remove the cover. 6. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. 7. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
– Use the round ground prong of the ac plug on ac-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician. Safety notices (multilingual translations) The safety notices in this section are provided in the following languages: •...
Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and Unified Extensible Firmware Interface basic input output system (UEFI BIOS) downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/...
• Avoid bending a system board and hard pushing to prevent cracking at each ball-grid-array (BGA) chipset. FRU identification Use Lenovo eSupport to identify major FRUs, FRU part numbers, and FRU descriptions for a product at an MT - serial number level. Examples of major FRUs are hard disk drive, system board, liquid crystal display (LCD), and memory module.
• Plastic parts, latches, pins, or connectors that have been cracked or broken by excessive force • Damage caused by liquid spilled into the system • Damage caused by the improper insertion of a personal-computer card (PC card) or the installation of an incompatible card •...
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Note: Output voltage of pin 2 of the ac power adapter might differ from the one you are servicing. 3. If the voltage is not correct, replace the ac power adapter. 4. If the voltage is acceptable, replace the system board. Note: Noise from the ac power adapter does not always indicate a defect.
The Lenovo E31-70 computers come with pre-installed OneKey Recovery System. In order to save application files and the initial backed up files of the system, the hard disk in a Lenovo computer includes a hidden partition when it is shipped. If you need to restore the system to the point of your first boot up, just enter Lenovo OneKey Recovery System and run System Recovery.
2. Click the triangle mark next to the Shut down button, and then select Sleep. • Windows 8.1: 1. Move the cursor to the top-right or bottom-right corner of the screen to display the charms. 2. Click Settings. 3. Select Sleep from the Power menu options. To return to normal operation, press any key.
Chapter 5. Passwords As many as three passwords may be needed for any Lenovo computer: the power-on password (POP), the hard disk password (HDP), and the administrator password. If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned on.
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Table 1. Status indicators (continued) Indicator Meaning Off: The battery is detached or the computer is turned off. Device access status indicator On: The hard disk drive or the optical drive is reading or writing data. Off: The computer is off or in hibernation mode. Hardware Maintenance Manual...
CRUs, you can either install the CRU yourself or you can request that a Service Provider install the CRU according to the warranty service for your product. If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request.
Table 4. LCD FRUs No. FRU descriptions PN number Self-service Optional-service 5B30J36080 LCD Bezel CE31-70 W/MAG/SCRMYR Panel: IVO M133NWN1 R4 HD AG S NB 5D10H33278 18201050 Panel: BOE HB133WX1-402 HD AG S LED1 NB LCD Panel: B133XTN01.6 HW0A HD AG S NB 5D10H11004 5D10H11579 Panel: LGD LP133WF2-SPL1 FHD AG S NB (BDW)
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Table 6. Other FRUs (continued) FRU descriptions Self-service Optional-service PN number Power code UK 3pin: lux 0031+H03VV-F 0.75/3C+0011 1m code 145500000 Power code Europe 3pin: LINETEK LP-34+H03VV-F + LS15 1m 145000585 code Power code Europe 3pin: Longwell LP-34A+H03VV-F+LS-18 145000553 1m code Power code Europe 3pin: VOLEX M2511+HO3VV-F+VAC5S 1m 145000525 code...
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Table 6. Other FRUs (continued) FRU descriptions Self-service Optional-service PN number Power code Taiwan 3pin: VOLEX TW15CS3+VCTF+VAC5S 1m 145000531 code Power code Taiwan 3pin: lux 0019+VCTF 0.75/3C+0021 1m 145500007 code Power code Korea 3pin: LINETEK LS15+H05VV-F+LP-E04A 1m 145000590 code 145000558 Power code Korea 3pin: Longwell LP-486+KTLH03VV-F+LS-5 1m code 145000533...
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Table 6. Other FRUs (continued) FRU descriptions Self-service Optional-service PN number Power code Switzerland 3pin: VOLEX MP232+H03VV-F+VAC5S 145000524 1m code Power code Switzerland 3pin: lux 0027+H03VV-F 0.75/3C+0011 145500013 1m code Power code Denmark 3pin: LINETEK LS15+H03VV-F+LP-38 145000598 1m code 145000566 Power code Denmark 3pin: Longwell LP-40+H03VV-F+LS-18 1m code 145000534...
Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/UserManuals.
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180 degrees more (Cross-section) Notes: • Ensure that you use the correct screw. If you have a torque screwdriver, tighten all screws firmly to the torque specified in the screw information table for each step. • Ensure that torque screwdrivers are calibrated correctly following country specifications. Hardware Maintenance Manual...
CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You can find a list of CRUs for your product in this Hardware Maintenance Manual. An electronic version of this manual can be found at http://www.lenovo.com/UserManuals.
1010 Base cover assembly Removal steps of the base cover assembly Remove the screws that secure the base cover assembly. Remove the base cover assembly Torque Step Screw (quantity) Color SCREW M2*6mm, flat-head, nylok-coated (6) Black 1.85 +/- 0.15kgf-cm Black SCREW M2*4mm, flat-head, nylok-coated (4) 1.85 +/- 0.15kgf-cm Applying labels to the base cover assembly:...
The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. If the Lenovo Solution Center program is not installed on the computer, the customer should download and install the program to diagnose the battery pack, before getting a non-physically damaged battery pack replaced.
Step Screw (quantity) Color Torque Black M2.0 × 4mm, flat-headed, nylon-coated (4) 1.85 +/- 0.15kgf-cm 1030 Hard disk drive or solid-state hybrid drive For access, remove these FRUs in order: • “1010 Base cover assembly” on page 52 • “1020 Battery pack” on page 53 Attention: •...
Detach the bracket by removing the four screws Step Screw (quantity) Color Torque M3 × 3mm, flat-head, nylon-coated (4) Silver 3.0 +/- 0.3kgf-cm When installing: Ensure that the hard disk drive or solid-state hybrid drive is firmly attached. 1040 Memory module For access, remove these FRUs in order: •...
Important: The preinstalled WLAN module may only be replaced with a Lenovo approved module in order to comply with FCC and IC regulations. Refer to Table 3. Major FRUs on page 34 for Lenovo part numbers for the approved modules.
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Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (1) Black 1.85 +/- 0.15kgf-cm Remove the card in the direction shown by arrow When installing: 1. In models with a wireless LAN card that has two antenna connectors, plug the black cable (1st) (MAIN) into the jack labeled MAIN or 1 on the card, and the white cable (2nd) (AUX) into jack labeled AUX or 2 on the card.
1060 Thermal fan assembly and Heat Sink assembly For access, remove these FRUs in order: • “1010 Base cover assembly” on page 52 • “1020 Battery pack” on page 53 Removal steps of the thermal fan assembly and heat sink assembly Loosen three screws and three screws Torque...
When installing: Ensure that the fan connector is attached firmly. Remove the thermal fan assembly in the direction shown by arrow 1070 System board Important notices for handling the system board When handling the system board, read the following: • Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite.
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Removal steps of the system board Detach keyboard connector, finger printer board connector, touchpad connector and IO board connector in the direction shown by arrows , disconnect EDP cable in the direction shown by arrow , unplug DC-IN connector and IO board connector in the direction shown by arrow Remove four screws Step Screw (quantity)
When installing: When attaching the system board to the base cover, adjust the placement of the USB ports as shown in , and make sure that they are attached to the holes on the base cover as shown. Improper placement of those jacks might cause a damage. 1080 Speaker assembly For access, remove these FRUs in order: •...
Attention: As you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. 1090 LCD unit and DC-in cable For access, remove these FRUs in order: •...
Remove the DC-in cable 1100 Audio board, audio board cable, touch pad board cable, finger printer board and LED board For access, remove these FRUs in order: • “1010 Base cover assembly” on page 52 • “1020 Battery pack” on page 53 •...
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Step Screw (quantity) Color Torque M2 × 3 mm, flat-head, nylon-coated (3) Black 1.85 +/- 0.15kgf-cm When installing: make sure that the audio board cable connector is firmly attached. Detach the connector in the direction shown by arrows , and then remove the touch pad board cable in the direction shown by arrow When installing: make sure that the touch pad board cable connector is firmly attached.
Remove the finger printer broad in the direction shown by arrow Remove screw and remove LED board in the direction shown by arrow Step Screw (quantity) Color Torque M2.0 × 3mm, flat-head, nylok-coated (1) Black 1.85 +/- 0.15kgf-cm 1110 LCD front bezel For access, remove these FRUs in order: •...
Step Screw (quantity) Color Torque M2 × 4mm, flat-headed, nylon-coated (2) Silver 1.85 +/- 0.15kgf-cm Remove the LCD front bezel in the direction shown by arrow 1120 LCD panel, EDP cable and hinges For access, remove these FRUs in order: •...
Step Screw (quantity) Color Torque M2 × 3mm, flat-headed, nylon-coated (4) Black 1.85 +/- 0.15kgf-cm Disconnect the EDP cable connector When installing: Ensure that the connector is attached firmly. Remove two screws and then remove the hinges in the direction shown by arrow Torque Step Screw (quantity)
• “1100 Audio board, audio board cable, touch pad board cable, finger printer board and LED board” on page 63 • “1110 LCD front bezel” on page 65 • “1120 LCD panel, EDP cable and hinges” on page 66 Removal steps of the camera and LCD cable Disconnect the connector , remove the integrated camera from the LCD cover in the direction shown by arrow...
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When installing: Route the antenna cables along the cable guides and secure the antenna boards with adhesive tapes. As you route the cables, make sure that they are not subjected to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. Chapter 10 Removing or replacing a FRU...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
For electronic emission information on Class B digital devices, refer to the corresponding information in the User Guide. EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo Lenovo logo OneKey Microsoft and Windows are trademarks of the Microsoft Corporation.
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Abbreviation Term radio frequency RFID radio-frequency identification ring indicator registered jack SATA Serial Advanced Technology Attachment subscriber identity module supervisor password TFTs thin-film transistors UEFI Unified Extensible Firmware Interface Universal Serial Bus UUID universally unique identifier video graphics array VRAM video random-access memory wide area network Hardware Maintenance Manual...
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