Samsung S49CG95 E Series User Manual
Samsung S49CG95 E Series User Manual

Samsung S49CG95 E Series User Manual

Gaming monitor
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User guide
Gaming Monitor
S49CG95*E S49FG91*E
The color and the appearance may differ depending on the product, and the content in the manual is
subject to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.

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  • Page 1 The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
  • Page 2: Table Of Contents

    Table of contents Before Using the Product Connecting and Using a Source Device Menu Safety Precautions Read below before connecting the product. Game Electricity and Safety Ports Picture Installation Operation Connecting and Using a PC PIP/PBP Connection Using the HDMI Cable Cleaning OnScreen Display Connection Using an DP Cable...
  • Page 3 Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Samsung Responsibility for the Pay Service (Cost to Customer Service Center Customers) Product diagnosis (Screen issue) Not a product defect Checking the Resolution and Frequency A Product damage caused by customer's fault Check the following.
  • Page 4: Before Using The Product

    • Do not disconnect the power cord while the product is being used. • Only use the power cord provided with your product by Samsung. Do not use the power cord with This symbol indicates that this other products. product has included important...
  • Page 5: Installation

    Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or ‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a smoke.
  • Page 6: Operation

    ‒ Be sure to power off the product and disconnect the power cord when water or other foreign Warning substances have entered the product. Then contact Samsung Customer Service Center. • There is a high voltage inside the product. Never disassemble, repair or modify the product •...
  • Page 7: Cleaning

    ― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product • Disconnect the power cord from the power socket if you do not plan on using the product for an (Service fee will be charged.)
  • Page 8: Correct Posture To Use The Product

    Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. •...
  • Page 9: Preparations

    Preparations Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― Disassembly is the reverse order of assembly. ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Check the direction of the arrow on the stand base.
  • Page 10 Push the assembled stand into the main body in the direction of the arrow as Attach the COVER-REAR TOP to the rear of the monitor, as shown in the figure. shown in the figure. Confirm that the stand is tightly fastened. If has not been fully lowered, lower it while holding it with your hand.
  • Page 11: Precautions For Moving The Product

    Precautions for moving the product ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. • Hold the lower corners or edges of the • Do not directly apply pressure on the screen. •...
  • Page 12: Checking The Space Around The Product

    Checking the space around the product Adjusting the Product Tilt and Height ― The color and shape of parts may differ from what is shown. Specifications are subject to change without Make sure to have enough space for ventilation when placing the product. An internal temperature rise notice to improve quality.
  • Page 13 Caution After adjusting the product tilt and height, if the screen is not level, take the following actions. ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. •...
  • Page 14: Wall Mount Kit Specifications (Vesa)

    • Samsung shall not be held liable for any product damage or personal injury caused by using a wall- mount kit other than the one specified or from an attempt to install the wall-mount kit on your own.
  • Page 15: Control Panel

    Control Panel Parts Description 5-Way Button Multi directional button that helps navigate. ― The color and shape of parts may differ from what is shown. Specifications are subject to change without This LED is power status indicator. ― You can select the power LED operation to be enabled or disabled on Power LED notice to improve quality.
  • Page 16: Connecting And Using A Source Device

    Connecting and Using a Source Device Read below before connecting the product. Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. Before connecting the product, make sure you remove the power cords from both the product and the external device to prevent damage to the product due to a short circuit or over current.
  • Page 17: Ports

    Ports Connecting and Using a PC ― The functions available may vary depending on the product model. The color and shape of parts may differ Select a connection method suitable for your PC. from what is shown. Specifications are subject to change without notice to improve quality. Refer to the ―...
  • Page 18: Connection Using An Dp Cable

    Connection Using an DP Cable Connecting the Product to a PC as a USB HUB Using the product as a hub, connect and use various source devices with the product at a time. ― Port names and the number of ports may differ, depending on the model. ―...
  • Page 19: Connecting The Power

    Tidying Up the Cables Connecting the Power To use the product, connect the power cord to a power outlet and the port on the product. ― The input voltage is switched automatically. Connect the corresponding cables. Pull the right side of the HOLDER-STAND CABLE to remove from the stand.
  • Page 20: Setting Optimum Resolution

    Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting.
  • Page 21: Menu

    Menu Function Key Guide → ― The functions available may vary depending on the product model. The color and shape of parts may differ Description from what is shown. Specifications are subject to change without notice to improve quality. Response Time Accelerate the panel response rate to make video appear more vivid and natural.
  • Page 22 Description Description Black Equalizer Adjust the brightness of the dark areas. Screen Size mode As the value gets closer to 0, the darker areas of the screen become • 4:3: Display the picture with an aspect ratio of 4:3. Suitable for brighter, making it easier to find enemies when playing a game.
  • Page 23: Picture

    Picture Description Picture Mode mode When the external input is connected through HDMI/DP and Description AV Mode is set to AV, Picture Mode has eleven picture settings (Dynamic, Standard, Eco, Movie, Game Standard, RPG, RTS, FPS, Picture Mode This menu provides an optimum picture quality suitable for the Sports, Original, Custom) that are preset at the factory.
  • Page 24 Description Description Picture Mode • RPG: This mode is optimized for 3D graphics and instant Contrast Adjust the contrast between the objects and background. (Range: messaging on the RPG (Role Playing Game) game screen. 0~50) A higher value will increase the contrast to make the object appear •...
  • Page 25 Description Description Contrast Enhancer Automatically balance the contrast to prevent excessive differences White Balance Adjust the color temperature of the picture so that white objects between bright and dark areas. appear brighter. ― This menu is not available when ― This menu is not available when PIP/PBP is enabled (S49CG95*E PIP/PBP...
  • Page 26 Description Description Shadow Detail Adjust the brightness of dark images. Black detail increases as the Black Level If a DVD player or set-top box is connected to the product through value nears 5. HDMI, image quality degradation (contrast/color degradation, black ―...
  • Page 27 Description Description Eye Care Set an optimum picture quality that decreases blue light to reduce Screen Adjustment • H-Position: Move the screen to the left or right. eye strain. • V-Position: Move the screen up or down. Adaptive Picture ― This option is not available when Adaptive-Sync FreeSync Premium Optimizes brightness and provides the best picture quality in real...
  • Page 28: Pip/Pbp

    PIP/PBP Description Screen Ratio Choose the size and aspect ratio of the picture displayed on screen. mode ― The functions available may vary depending on the product model. The color and shape of parts may differ • Auto Wide from what is shown. Specifications are subject to change without notice to improve quality. ―...
  • Page 29: Onscreen Display

    OnScreen Display Description Volume Adjust the Volume controlling the 5-Way button LEFT/RIGHT. Â ― To activate the Mute function, access the Volume control screen, then Description use the 5-Way button to move the focus down. To deactivate the Mute function, access the Volume control screen, Language...
  • Page 30 Description Description PC/AV Mode PC/AV Mode to AV. The picture size will be enlarged. Input Port Ver. Select an HDMI version. (1.4 / 2.0↑) ― The supportable device and resolution may differ depending on its This option is useful when you view a movie. ―...
  • Page 31: Support

    Infinity Core Lighting Auto Save the update file (in .bin or .img format) that you downloaded Source Switch+ Picture Mode Response Time from the Samsung website (http://www.samsung.com) to a USB ― Refresh Rate Low Input Lag Infinity Core Lighting is only storage device.
  • Page 32 Description ― If the Software Update No update files found on your USB device. Please check your USB device and try again. message is displayed, this is probably due to the following reasons. ― A USB memory is not connected to the port.
  • Page 33: Installing The Software

    Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website. (http://www.samsung.com) ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers.
  • Page 34: Troubleshooting Guide

    Check the following. Customer Service Center Caution ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. When the product makes popping (cracking) sound. The sound may be caused by contraction or expansion from temperature change of external Product diagnosis (Screen issue) components or internal circuit of the product.
  • Page 35 Screen issue The screen is too bright. The screen is too dark. Adjust Brightness and Contrast. The power LED is off. The screen will not turn on. Screen color is inconsistent. Check that the power cord is connected properly. Change the Color settings.
  • Page 36 Sound issue There is no sound. Re-check the condition of the connected headphone or earphone or adjust the volume. Check the volume. Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.
  • Page 37: Q & A

    Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. ― The path to the settings depends on the installed OS. ― This function may not be supported depending on the model. How can I change the frequency? Set the frequency on your graphics card.
  • Page 38: Specifications

    Specifications General Model Name S49CG95*E S49FG91*E Size 49 Class (48.7 Inches / 123.8 cm) 49 Class (48.7 Inches / 123.8 cm) Display area 1191.936 mm (H) x 335.232 mm (V) 1191.936 mm (H) x 335.232 mm (V) Pixel Pitch 0.2328 mm (H) x 0.2328 mm (V) 0.2328 mm (H) x 0.2328 mm (V) Maximum Pixel Clock 2018.5 MHz...
  • Page 39 The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. (USA only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recycling or call, 1-800-Samsung For battery recycling go to call2recycle.org or call 1-800-822-8837...
  • Page 40: Standard Signal Mode Table

    Standard Signal Mode Table Model Name S49CG95*E S49FG91*E Synchronization Vertical Frequency 96 ~ 240 Hz 48 ~ 144 Hz Resolution Optimum resolution 5120 x 1440 @ 240 Hz 5120 x 1440 @ 144 Hz Maximum resolution ― When using dual monitors from your computer while in DSC mode at 2560 x 1440 @ 240 Hz or higher or when using PBP mode from the computer, the computer may not function properly due to the output limit of the computer graphics card.
  • Page 41: Horizontal Frequency

    Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Port Resolution (kHz) (Hz) (MHz) (H/V) HDMI IN 1 HDMI IN 2 DP IN VESA, 1280 x 800 49.702 59.810 83.500 VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900 60.000 60.000 108.000...
  • Page 42 ― *: S49CG95*E models only. ― **: S49FG91*E models only. ― Horizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz.
  • Page 43: Appendix

    • Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •...
  • Page 44: Freesync (For Amd Graphics Card)

    ― This function may not be supported depending on the model. ― If you encounter any issues when using the function, contact the Samsung Service Center. FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency.
  • Page 45: Adaptive-Sync (For Nvidia Graphics Card)

    • The sound quality of the product may be degraded. ― If you encounter any issues when using the function, contact the Samsung Service Center. ― When the resolution is changed while setting Adaptive-Sync, the screen tearing can happen intermittently.

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