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User guide
Gaming Monitor
S57CG95*N S49CG93*S S49DG91*S S49DG93*S
(Singapore only : S57CG952NE / S49CG934SE / S49DG910SE / S49DG930SE)
(Saudi Arabia only : S57CG952NM / S49CG934SM / S49DG912SM / S49DG932SM)
The colour and the appearance may differ depending on the product, and the specifications are subject
to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
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Table of Contents
Related Manuals for Samsung S49DG910SE
Summary of Contents for Samsung S49DG910SE
- Page 1 The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
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Page 2: Table Of Contents
Table of contents Before Using the Product Connecting and Using a Source Device Menu Safety Precautions Read below before connecting the product. Game Electricity and Safety Ports Picture Installation Operation Connecting and Using a PC PIP/PBP Connection Using the HDMI Cable Cleaning OnScreen Display Connection Using an DP Cable... - Page 3 Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Samsung Responsibility for the Pay Service (Cost to Customer Service Centre Customers) Product diagnosis (Screen issue) Not a product defect Checking the Resolution and Frequency A Product damage caused by customer's fault Check the following.
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Page 4: Before Using The Product
Do not disconnect the power cord while the product is being used. This symbol indicates that this • Only use the power cord provided with your product by Samsung. Do not use the power cord with product has included important DC voltage: Rated voltage marked with other products. -
Page 5: Installation
‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a • Do not expose the product to direct sunlight, heat, or a hot object such as a stove. -
Page 6: Operation
‒ Be sure to power off the product and disconnect the power cord when water or other foreign ‒ Contact Samsung Customer Service Centre for repairs. substances have entered the product. Then contact Samsung Customer Service Centre. • To move the product, first disconnect all the cables from it, including the power cable. - Page 7 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage • Do not hold the product upside-down or move it by holding the stand. burn-in or defective pixels. ‒ The product may fall and become damaged or cause an injury. ‒...
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Page 8: Cleaning
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be charged.) Do not press the product screen with hands or other objects. -
Page 9: Preparations
Preparations Installation Attaching the Stand ― Disassembly is the reverse order of assembly. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. S57CG95*N Connect the corresponding cables. Collect cables and then align them with the centre groove of COVER REAR SUB. - Page 10 Stand up the monitor as shown in the Remove the package. Move the product onto the table. At this time, hold the Caution figure. cables together not to be stuck under the stand. Do not arbitrarily remove the panel film. If not observed, the warranty service may be restricted.
- Page 11 S49CG93*S / S49DG91*S / S49DG93*S Put the stand base onto the stand neck Tightly fasten the connecting screw at as the direction shown in the figure. the bottom of the stand base. Check that the stand neck is firmly connected. Push the assembled stand into the main body in the direction of the arrow as Stand up the monitor as shown in the Separate the box from the product.
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Page 12: Precautions For Moving The Product
Precautions for moving the product ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. • Hold the lower corners or edges of the • Do not directly apply pressure on the screen. •... -
Page 13: Checking The Space Around The Product
Checking the space around the product Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product. ―... -
Page 14: Adjusting The Product Tilt And Height
Adjusting the Product Tilt and Height S49CG93*S / S49DG91*S / S49DG93*S ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without -2.0° (±2.0°) ~ 15.0° (±2.0°) notice to improve quality. 120.0 mm (±5.0 mm) S57CG95*N -15.0°... - Page 15 Caution After adjusting the product tilt and height, if the screen is not level, take the following actions. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. •...
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Page 16: Attaching The Bracket Wall
‒ Samsung shall not be held liable for any product damage or personal injury caused by using a wall- mount kit other than the one specified or from an attempt to install the wall-mount kit on your own. -
Page 17: Control Panel
Control Panel Parts Description 5-Way Button Multi directional button that helps navigate. ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without Multi directional button that helps navigate. JOG Button ― S49CG93*S / S49DG91*S / S49DG93*S models only. notice to improve quality. -
Page 18: Connecting And Using A Source Device
Connecting and Using a Source Device Read below before connecting the product. Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. Before connecting the product, make sure you remove the power cables from both the product and the external device to prevent damage to the product due to a short circuit or over current. -
Page 19: Ports
Connects to a source device using an HDMI cable. Port Description Connects to an external device using the HDMI cable supplied by Samsung Connect to an audio output device such as headphones or earphones. (which is a High Speed HDMI certified cable). -
Page 20: Connecting And Using A Pc
Connecting and Using a PC Connecting to headphones or earphones Select a connection method suitable for your PC. ― Port names and the number of ports may differ, depending on the model. Connection Using the HDMI Cable ― S57CG95*N / S49DG91*S / S49DG93*S models only. ―... -
Page 21: Connecting The Product To A Pc As A Usb Hub
― To detect and start a USB device faster, connect the USB device to the Connecting the Product to a PC as a USB HUB port on the product. The read/write rate will be affected by the USB device and your PC. ―... -
Page 22: Connecting The Power
Connecting the Power S49CG93*S / S49DG91*S / S49DG93*S S57CG95*N To use the product, connect the power cable to a power outlet and the port on the product. Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the DC **V port ―... -
Page 23: Tidying Up The Cables
Tidying Up the Cables S49CG93*S / S49DG91*S / S49DG93*S S57CG95*N Connect the corresponding cables. Pull the right side of the HOLDER-STAND CABLE to remove from the stand. The left side of the HOLDER-STAND CABLE can be damaged when pulled forcibly. Connect the corresponding cables. -
Page 24: Setting Optimum Resolution
Setting Optimum Resolution Using the Panel Care feature An information message about setting optimum resolution will appear if you power on the product for Protects the panel to prevent problems with the product screen. the first time after purchase. ― S49CG93*S / S49DG91*S / S49DG93*S models only. ―... -
Page 25: Menu
Menu Function Key Guide → ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Game Description Refresh Rate Change the screen refresh rate. - Page 26 Description Response Time Accelerate the panel response rate to make video appear more vivid and natural. ― It is best to set Response Time Standard Faster when you are not viewing a movie or game. ― This option is not available when Adaptive-Sync FreeSync Premium Pro is set to On.
- Page 27 Description Virtual Aim Point • Off: Virtual Aim Point is not available while is selected. • : Select the preferred aim point style. • Reset Position: Restore the aim point position to the default. ― This menu is not available when PIP/PBP is enabled.
- Page 28 Description Screen Size mode • 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts. • 16:9: Display the picture with an aspect ratio of 16:9. • 21:9: Display the picture with an aspect ratio of 21:9. •...
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Page 29: Picture
Picture Description Picture Mode This menu provides an optimum picture quality suitable for the environment where the product will be used. ― This menu is not available when PIP/PBP is enabled. ― This menu is not available when Eye Saver Mode is enabled. - Page 30 Description Picture Mode mode When the external input is connected through HDMI/DP and PC/AV Mode is set to AV, Picture Mode has eleven picture settings (Dynamic, Standard, Eco, Movie, Game Standard, FPS, RTS, RPG, Sports, Original, Custom) that are preset at the factory. You can activate either Dynamic, Standard, Eco, Movie, Game Standard, FPS, RTS, RPG, Sports,...
- Page 31 Description Contrast Adjust the contrast between the objects and background. (Range: 0~50) A higher value will increase the contrast to make the object appear clearer. ― This menu is not available when PIP/PBP is enabled. Sharpness Make the outline of objects more clear or blurry. (Range: 0~20) A higher value will make the outline of objects clearer.
- Page 32 Description Contrast Enhancer Automatically balance the contrast to prevent excessive differences between bright and dark areas. ― This menu is not available when PIP/PBP is enabled. ― This menu is not available when Eye Saver Mode is enabled. HDR Tone Mapping Automatically adjusts the brightness with tone mapping processing according to HDR content information.
- Page 33 Description Color Space Settings Color Configure colour space settings to refine the spectrum of colours on your screen. ― This menu is not available when Space PIP/PBP is enabled. ― This menu is not available when Eye Saver Mode is enabled. ―...
- Page 34 Description Eye Saver Mode Set to an optimum picture quality suitable for eye relaxation. When Eye Saver Mode is 'On', the blue light that wavelength is around 400nm will decrease, and it will provide an optimum picture quality suitable for eye relaxation. ―...
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Page 35: Pip/Pbp
PIP/PBP ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ― If the PIP/PBP function is in use and the text displayed on the PC screen looks blurry or corrupted, resolve the issue by changing the resolution of the PC screen to the recommended resolution. ―... - Page 36 Description Sound Source Set which screen you want to hear the sound for. • PIP: • PBP: Switch USB Switch the USB source while in the PIP/PBP mode. ― S57CG95*N model only. Screen Ratio Choose the size and aspect ratio of the picture displayed on screen. mode •...
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Page 37: Onscreen Display
OnScreen Display Description Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. ― It will not be applied to other functions on your PC. Display Time Set how long the menu window will remain on screen for when it is not in use. System Description SeeColors Mode... - Page 38 Description Off Timer Plus Off Timer • Timer: Turn on Off Timer mode. • Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the specified number of hours.
- Page 39 Description Input Port Ver. Select an HDMI version. (1.4 / 2.0↑) ― The supportable device and resolution may differ depending on its version. ― When the version is changed, the screen may blink. ― If you set the HDMI Mode to 1.4, some high resolutions may not be supported because of bandwidth limitation of the HDMI 1.4 protocol.
- Page 40 Description Power LED On Configure the settings to enable or disable the power LED located at the lower part of the product. • Working: The power LED is on when the product is turned on. • Stand-by: The power LED is on when the product is turned off. ―...
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Page 41: Support
Software Update Update software using an update file on a USB device. Save the update file (in .bin or .img format) that you downloaded from the Samsung website (http://www.samsung.com) to a USB storage device. Connect the USB device to the port on the monitor. -
Page 42: Installing The Software
Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website. (http://www.samsung.com) ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. -
Page 43: Troubleshooting Guide
Check the following. Customer Service Centre Caution ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. When the product makes popping (cracking) sound. The sound may be caused by contraction or expansion from temperature change of external Product diagnosis (Screen issue) components or internal circuit of the product. - Page 44 Screen issue The screen is too bright. The screen is too dark. Adjust Brightness and Contrast. The power LED is off. The screen will not turn on. Screen colour is inconsistent. Check that the power cable is connected properly. Change the Color settings.
- Page 45 Sound issue There is no sound. Re-check the condition of the connected headphone or earphone or adjust the volume. Check the volume. Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.
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Page 46: Q & A
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. ― The path to the settings depends on the installed OS. ― This function may not be supported depending on the model. How can I change the frequency? Set the frequency on your graphics card. -
Page 47: Specifications
Specifications General Model Name S57CG95*N S49CG93*S / S49DG93*S S49DG91*S Size 144.8 cm 124.3 cm 124.3 cm Display area 1394.6112 mm (H) x 392.2344 mm (V) 1196.7 mm (H) x 339.2 mm (V) 1196.7 mm (H) x 339.2 mm (V) Pixel Pitch 0.06053 mm (H) x 0.18159 mm (V) 0.233 mm (H) x 0.233 mm (V) 0.233 mm (H) x 0.233 mm (V) - Page 48 Open Source Licence Notice Open Source used in this product can be found on the following webpage (https://opensource. samsung.com). The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
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Page 49: Standard Signal Mode Table
Standard Signal Mode Table Model Name S57CG95*N S49CG93*S / S49DG93*S S49DG91*S Synchronization (PANEL Spec) Vertical Frequency 48 ~ 240 Hz 240 Hz 48 ~ 144 Hz Resolution Optimum resolution 7680 x 2160 @ 120 Hz (HDMI1) 5120 x 1440 @ 120 Hz (HDMI1, MICRO HDMI2, 5120 x 1440 @ 144 Hz (HDMI1, MICRO HDMI2, DisplayPort) DisplayPort) - Page 50 Port Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) HDMI IN 1 HDMI IN 2,3 DP IN VESA, 1280 x 800 49.702 59.810 83.500 VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900 60.000 60.000 108.000...
- Page 51 S49CG93*S / S49DG93*S Port Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) HDMI / MICRO HDMI DP IN VESA, 640 x 480 31.469 59.940 25.175 VESA, 640 x 480 37.500 75.000 31.500 VESA, 800 x 600 37.879 60.317 40.000...
- Page 52 Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Port Resolution (kHz) (Hz) (MHz) (H/V) HDMI / MICRO HDMI DP IN CEA, 720 x 480 31.469 59.940 27.000 CEA, 1280 x 720 37.500 50.000 74.250 CEA, 1280 x 720 45.000 60.000 74.250 CEA, 1920 x 1080 56.250...
- Page 53 S49DG91*S Port Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) HDMI / MICRO HDMI DP IN VESA, 640 x 480 31.469 59.940 25.175 VESA, 640 x 480 37.500 75.000 31.500 VESA, 800 x 600 37.879 60.317 40.000 VESA, 800 x 600...
- Page 54 Port Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) HDMI / MICRO HDMI DP IN CEA, 3840 x 2160 67.500 30.000 297.000 CEA, 3840 x 2160 135.000 60.000 594.000 Custom Timing, 1920 x 1080 174.880 143.934 363.750 Custom Timing, 2560 x 1440...
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Page 55: Appendix
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer. -
Page 56: Freesync (For Amd Graphics Card)
― This function may not be supported depending on the model. ― If you encounter any issues when using the function, contact the Samsung Service Centre. FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. -
Page 57: Adaptive-Sync (For Nvidia Graphics Card)
• The sound quality of the product may be degraded. ― If you encounter any issues when using the function, contact the Samsung Service Centre. ― When the resolution is changed while setting Adaptive-Sync, the screen tearing can happen intermittently.
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