LaMetric Time Manual

LaMetric Time doesn't turn on

Please make sure your device is connected to a power outlet via USB cable and power adapter.

Please use only adapters with 5V output voltage and 2A current (We strongly recommend using only original power adapters and USB cables to power the device).

Press power button to turn on the device.

If you use a battery-operated device, check the battery level and charge device if necessary by connecting to the power outlet via USB cable and power adapter.

Your smartphone cannot connect to LaMetric Time to configure it

There are several reasons that may cause this issue:

1. An error may occur also if Wi-Fi network on your smartphone is not the same as was chosen at the very beginning to connect LaMetric to. Tap Got It and connect your smartphone to the right one.
   
2. If the problem arises because additional settings on your router are required, you will be headed to this screen. Your Wi-Fi network configuration prevents devices from communicating with LaMetric. In order to resolve this issue, you will need to disable AP (access point) isolation, AP isolation (also known as 'Client Isolation' or 'Guest Mode') on your router. Please refer to your router documentation to learn how to disable AP isolation.

If you do not have access to your router settings, or if you are attempting to connect through a guest, hotel or public network with AP/client isolation, you will be unable to set up your LaMetric.

If you are attempting to connect through a Wi-Fi extender, please check your extender settings. You will need to disable AP isolation on your Wi-Fi extender before setting up LaMetric to work with your Wi-Fi network.

3. If there was an incorrect time on your LaMetric, at first, you should try reconnecting it to your Wi-Fi.

Make sure that:

1. You have correct time set on your mobile phone/tablet.
2. Your firewall doesn't block NTP server (*.pool.ntp.org) that LaMetric uses to update its time.

Tap Got it on a screen that appears and restart your device - turn off, then turn on. If it does not help, try resetting it. To know how to make it, read How to register LaMetric under another account or wipe all settings?

4. If you see the following screen, you should check whether LaMetric mobile application is updated to the latest version.
   

Update LaMetric mobile application from App Store or Play Market and try to connect your smartphone to LaMetric again.

LaMetric lost Wi-Fi network or you moved it to other location

When you see the screen with not available LaMetric, it means that device and smartphone cannot connect to each other.

Tap on LaMetric to find out the reason of the problem.

There appears the screen with possible cases. Scroll to find out all of them.

Look at your device:
If you see

, it means LaMetric lost Wi-Fi, it may happen when the device was moved to another place. Tap on the same image on the screen, then click on Setup and begin the configuration process.

Please make sure your network is supported by LaMetric.

Now you can see the unique name of your LaMetric on the screen.

You should connect your smartphone or tablet to the Wi-Fi network with this name.

For iPhone users, just press the Home button on your smartphone and go to your iPhone's Wi-Fi settings.

Choose the network with the name which you see on LaMetric and come back to LaMetric Time application.

For Android users, go to your phone Wi-Fi settings (tap Open Settings).

Choose a network with the same name which you see on LaMetric in the Wi-Fi list and come back to LaMetricTime application.

Connect LaMetric to home/office Wi-Fi network via LaMetric Time app. Select your home or office Wi-Fi network, which you usually use, to connect LaMetric to and enter the password. Tap Set up in the right corner on iPhone, or tap Next on Android smartphone to continue.

Wait a few seconds while LaMetric is connecting to Wi-Fi network.

iOS
Android

Wait until LaMetric is configuring. It is ready for use! LaMetric Time is ticking now. You just need to tap Go when the screen, that you see below, appears.