Zte Telstra ACTIVE TOUCH User Manual
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Zte Telstra ACTIVE TOUCH User Manual

Zte Telstra ACTIVE TOUCH User Manual

3g mobile phone
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TELSTRA ACTIVE TOUCH
3G MOBILE PHONE
USER MANUAL
Copyright © 2011.
All rights reserved.
No part of this publication may be excerpted, reproduced, translated or utilized in any
form or by any means, electronic or mechanical, including photocopying and microfilm,
without the prior written permission of ZTE Corporation.
The manual is published by ZTE Corporation. We reserve the right to make modifications
on print errors or update specifications without prior notice.
Version 1.0
November 2011

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  • Page 1 ZTE Corporation. The manual is published by ZTE Corporation. We reserve the right to make modifications on print errors or update specifications without prior notice.
  • Page 2 LET’S GET THIS SHOW ON THE ROAD You must be excited about your brand new Telstra Active Touch™. You’ll soon be chatting, texting and sharing photos on the go. This guide will help you get to know your mobile phone and all the fancy things it can do.

  • Page 3: What's Inside

    WHAT’S INSIDE A quick look around your device Getting Started Phone Calls Contacts Messages and Emails Getting Connected Using multimedia functions Troubleshooting Safety - Extra bits you should know...

  • Page 5: Getting Started

    GETTING STARTED INSERT YOUR SIM CARD 1. Remove the battery cover by opening from the thumb notch: Thumb notch...
  • Page 6 2. Insert your SIM card carefully into the SIM slot as shown: 3. The handset supports microSD memory cards up to 32GB. If you wish to expand the device memory then slide the bar down to open the card holder. 4.
  • Page 7 INSERT THE BATTERY AND CHARGER LEAD CAREFULLY...
  • Page 8 CHARGE THE BATTERY • Only use the AC charger and USB lead supplied. • Insert the charger lead carefully. • Check the plug and socket are aligned correctly. • Do NOT use excessive force which may damage the USB port. •...
  • Page 9 TIPS TO MAXIMISE BATTERY LIFE • Do not leave the battery in a discharged state. Charge the battery promptly when flat. • If the battery is in a deep discharge state it can take 30 minutes to start charging. Leave it on charge to recover the battery.
  • Page 10 POWER ON & OFF • Make sure that your SIM card and battery are inserted. • Press the Power Key to power on your handset. • To power off your handset, press and hold the Power Key • Select Power off > OK. GOOGLE ACTIVATION WIZARD: CREATE OR LOG IN TO A GOOGLE ACCOUNT We recommend you log in or create a Google account to enable on line services such as Email, Market and to protect your...
  • Page 11 WAKE UP FROM SLEEP MODE • Press the Power Key to activate the display. Drag the padlock icon down to unlock. • SWITCH YOUR HANDSET TO SLEEP MODE Press the Power Key to enable sleep mode. The handset is put into to a low-power state with the display off.
  • Page 12 MAIN KEY FUNCTIONS Keys Function Hold down to power on your phone. Power Key Press to switch to sleep mode. Press to wake up. Hold down for Silent mode, Flight mode or Power off. Menu Press to get the options on the current screen. Hold down to open the quick search keypad Home Press to return to the Home Screen from any screen.
  • Page 13 THE HOME SCREEN Slide the Home Screen left or right to view additional pages. Long press on the screen to add Shortcuts, Widgets, Wallpapers etc. Press the Menu Key to view options: Add – widgets and shortcuts Search – open Google search Manage apps –...
  • Page 14 ADD OR REMOVE ICONS • Go to Apps then long press on any icon to add it to the desktop. • Tap and hold the icon to move. • Drag and drop the item delete it from the Home Screen.
  • Page 15 EXAMPLE, ADD THE POWER CONTROL WIDGET TO THE HOME SCREEN • Long press on the home screen to see Add to Home screen • Tap Widgets, then scroll down and tap Power Control...
  • Page 16 PHONE STATUS AND NOTIFICATION ICONS Data connected Signal strength Data in use Flight mode Battery is very low No signal Battery is low Speaker is muted Battery is full Microphone is muted Battery is charging Vibrate mode enabled Speaker mode is on No SIM card installed Bluetooth is on USB connected...
  • Page 17 NOTIFICATION ICONS New Email New instant message New SMS/MMS Upcoming event New voicemail Song is playing Missed call Downloading data Call in progress Content downloaded Call on hold Uploading data Call forwarding on More notifications Problem with SMS/MMS delivery THE NOTIFICATIONS PANEL The Notifications Panel at the top of the Home Screen shows useful device and status information.
  • Page 18 Pull down the bar at the top of the display to view the Notifications panel: Handy Hint You can also open the notifications panel from the home screen by tapping Menu > Notifications.
  • Page 19 APPLICATIONS AND SETTINGS to access Applications. Scroll down to see more... You can install additional applications by going to Market...
  • Page 20 INSTALL APPLICATIONS Tap Market from the Home Screen to download and install applications from the Android Market. Select the item and tap Install. ALLOW NON-MARKET APPLICATIONS Go to Settings > Applications > Unknown sources. UNINSTALL APPLICATIONS • From the Home screen tap Menu > Manage applications •...
  • Page 21 OPEN RECENTLY USED APPLICATIONS Long press the Home Key from any screen to view recently used applications. SETTINGS Tap Menu > Settings from the Home Screen to view Settings:...
  • Page 22 SETTINGS MENU Wireless & Manage Wi-Fi, Bluetooth, Mobile networks, networks Virtual Private Networks & Flight mode. Call settings Set up fixed dial numbers, voicemail, call forwarding, call waiting, and caller ID etc. Sound Sound levels, ringtones, notifications, vibrate. Display Brightness, screen timeout, orientation etc. Location &...
  • Page 23 SETTINGS MENU Privacy Privacy settings for location, back up, personal data and perform a Factory Default. Storage Check memory status. Mount or unmount the SD card. Language & Set the language and keyboard options. keyboard Voice input & Manage voice input and text to speech options. output Accessibility Download a screen reader application...

  • Page 24: Phone Calls

    PHONE CALLS MAKE A CALL FROM THE DIALER • Press the Call Key on the home screen to open the dialer. • Enter the numbers using the number pad on screen. • Tap to delete numbers, hold this key to clear all digits. •...

  • Page 25: Handy Hints

    Handy Hints to search for a Contact. Press the right hand side of the Contacts list to use the scroller to scan through your Contacts. MAKE A CALL FROM CALL LOG • Press the Call Key on the home screen to open the dialler. •...
  • Page 26 • Tap Home > and tap the thread that contains the phone number to call. • Tap the number then tap • Press the End Key to end the call. MAKING A CONFERENCE CALL You can make a conference call between yourself and two or more other parties.
  • Page 27 TURN THE SPEAKER ON/OFF (HANDSFREE) Tap Menu > Speaker during a call. The speakerphone icon is displayed. MAKING AN INTERNATIONAL CALL • Press the Call Key on the home screen to open the dialler. • Hold down to enter the ‘+’ symbol for the International Dialling Prefix •...
  • Page 28 ANSWER AN INCOMING CALL When there is an incoming call, the phone will display the information on the screen: Drag right to answer the call REJECT AN INCOMING CALL Drag left to reject the call. PLACE A CALL ON HOLD During a call tap Menu >...
  • Page 29 INSERT A PAUSE OR WAIT SYMBOL INTO A PHONE NUMBER • Enter the phone number on the Dial pad. • Hold the * key to add a Pause symbol ‘,’ for a 2 second delay • Hold the # key to add a Wait symbol ‘;’ wait for next key press. CALL SETTINGS Press Menu >...
  • Page 30 Call Barring Set Call Barring options, network dependant. Settings Call Forward incoming calls to another number. forwarding Send or block your number in Caller ID outgoing calls. Additional settings Call Hear pips to indicate an incoming waiting call while on Call waiting a call. Accounts Add SIP accounts to use internet dialling Internet...
  • Page 31 CONTACTS Contacts can be stored on the SIM card or phone. Synchronise your contacts to your Google account or save a copy on your microSD™ card. Contacts stored on the phone provide more fields to enter information such as a photo, home address, email etc.
  • Page 32 CREATE A NEW CONTACT • Tap Menu > New contact from the Contacts Screen. • Select the location to save your contact – If the Contact is stored on the phone (local) then you can add a photo and extra fields such as email, home address etc.
  • Page 33 • Select to import or export contacts from/to your SIM card. • Select the contacts you want to import/export or tap Menu > Select all. Tap OK when done. IMPORT / EXPORT CONTACTS TO AND FROM THE MEMORY CARD • Tap Menu > Import / Export from the Contacts Screen. •...
  • Page 34 • Tap to Edit the contact, tap Done when finished DELETE A CONTACT • Select the contact from the contacts list. • Tap to delete the contact > OK • You can also long press the contact and select delete contact from the pop-up menu.
  • Page 35 MESSAGES SMS AND MMS MESSAGES From the Home screen tap the messages icon to access SMS and MMS messages. Unread message(s) display the (SMS) and (MMS) icons. Open new messages from the Notifications Panel or the Messaging Screen. Tap the message to read it. COMPOSING AN SMS •...
  • Page 36 COMPOSING AN MMS • Tap the messages icon > New message • Tap the To field to enter the recipient’s number. You can also enter the first letters of their name to display matching Contacts or tap to see your Contacts list. •...
  • Page 37 FORWARDING A MESSAGE Long press the individual message to get further options such as Forward, Delete, View message details etc. MANAGING MESSAGES AND MESSAGES THREADS SMS and MMS messages sent and received are grouped into message threads in the Messaging screen. Message threads show you the history of messages from a specific contact.
  • Page 38 ACCESS DRAFT MESSAGES Tap Messages > Menu > Draft to view your draft messages, if you have any. DELETE A MESSAGE (THREAD) • Tap Menu > Delete threads from the Messaging Screen. • Select the messages or threads you want to delete. •...
  • Page 39 MULTIPLE SMS MESSAGE CHARGING: A standard SMS message can contain up to 160 characters. If you exceed this length the message will be sent as more than 1 SMS. You will be charged for multiple SMS messages depending on the length. SET YOUR EMAIL ACCOUNT Creating an Email account to receive Emails on your phone.
  • Page 40 COMPOSE AN EMAIL • Tap Apps > Email > Menu > Compose • Tap the To field and enter the recipient’s address. Tap Menu > Add Cc/Bc to add more recipients if required. • When you enter the address, the matching addresses saved in your Contacts will be displayed.
  • Page 41 GENERAL SETTINGS • Account name: Set your account name. • Your name: Set the name displayed on the outgoing message. • Email address: View or edit the email address. • Use signature: Select to use a signature. • Signature: Edit your signature. •...

  • Page 42: Getting Connected

    GETTING CONNECTED CONNECT TO THE INTERNET You can access the Internet through the mobile network or via Wi-Fi. Your mobile network settings are pre-configured by your service provider and there is no need to change any settings. If you wish to disable your internet access talk to your service provider.
  • Page 43 CONNECT TO A WI-FI NETWORK • Tap Home > Menu > Settings > Wireless & networks > Wi-Fi settings • The available Wi-Fi network names and security settings (open or secured) are displayed. • Tap a network to connect. • An open network will automatically connect, •...
  • Page 44 SET UP A WI-FI HOTSPOT A Wi-Fi hotspot enables you to share your network based internet connection with other Wi-Fi devices nearby. For example, if you are travelling you can connect your laptop wirelessly to your handset to use the internet. Menu >...
  • Page 45 USING USB MODEM TETHERING Menu > Settings > Wireless & networks > Tethering & portable hotspot > USB tethering Use USB tethering to connect a computer to the internet using your device network connection.

  • Page 46: Using The Browser

    USING THE BROWSER You can use your Browser to visit most websites. Some web pages may not be displayed properly as some web technologies such as Flash are not supported. • Tap the Google Quick Search box from the Home Screen and enter your search request using the keypad.
  • Page 47 Bookmarks, Most Visited or History tabs. BROWSER MENU: Tap browser > menu to open the browser menu: • Tap New window to open a new browser window. • Tap Exit to close the browser, or multiple tabs and windows • Tap Bookmarks to access your favourite sites •...
  • Page 48 ADD A NEW BOOKMARK • Open a web page. • Tap Menu > Bookmarks > Add • Enter a name of the bookmark and tap OK. • Bookmarks are sorted by time with the latest at the top. EDIT A BOOKMARK •...
  • Page 49 OPEN LINKS IN WEB PAGES • Open a web page that contains a link. • Tap a link to open the page. Hold the link to open the menu: • Open: Open the web page. • Open in new window: Open the web page in a new window. •...
  • Page 50 Page content settings • Text size • Auto-fit pages • Default zoom • Landscape-only display • Open pages in overview • Enable JavaScript • Text encoding • Enable plug-ins • Block pop-up windows • Open in background • Load images •...
  • Page 51 Security settings • Remember passwords • Show security warnings • Clear passwords Advanced settings • Set search engine • Reset to default • Website settings...
  • Page 52 BLUETOOTH Bluetooth enabled devices can exchange information within a distance of about 10 meters without any physical connection. The Bluetooth devices must be paired to share information. TURNING BLUETOOTH ON OR OFF • Tap Home > Menu > Settings > Wireless & networks. •...
  • Page 53 CHANGE YOUR DEVICE NAME • Tap Home > Menu > Settings > Wireless & networks > Bluetooth settings. • Select the Bluetooth check box to turn on. • Tap Device name. • Enter the name and tap OK. PAIR WITH ANOTHER BLUETOOTH DEVICE •...

  • Page 54: Connect To A Computer

    CONNECT TO A COMPUTER INSTALLATION OF USB DRIVERS (PC ONLY) Your handset drivers can be installed by two methods: METHOD 1 - USB DRIVER SETUP WIZARD, EMBEDDED IN THE HANDSET When your phone is connected for the first time to a PC without the required drivers;...
  • Page 55 If the installation wizard does not start automatically then choose ‘Open folder to view files’ and double click the “AutoRun.exe” file: Step through the setup wizard steps as shown until the installation process is complete:...
  • Page 58 Wait for drivers to fully install Installation complete...
  • Page 59 METHOD 2 - INSTALL THE JOIN ME PC CLIENT FROM THE MEMORY CARD Plug in your handset, select ‘Turn on USB storage’ from your handset display to connect the memory card to your computer. Open the folder to view the files, then double click the JoinMe_PCclient to start the installation.
  • Page 60 COPY FILES USING USB TRANSFER Copy files between the phone and any computer using the USB lead supplied. Select Turn on USB storage when prompted to connect your microSD™ memory card to the computer. Browse your computer to see the connected drive as an external storage device.
  • Page 61 A notification will appear in the notification bar on your phone (very top of screen), when you connect your phone. Press the notification message to enable USB debugging (Settings>Applications>Development>USB debugging). • It is recommended that USB debugging is disabled when you are not using Join Me.
  • Page 62 After installation of the software you may need to remove and • re-plug your device to activate the driver installation. Join Me has limited backwards compatibility with other ZTE • handsets and this version is suitable for Android devices only.
  • Page 63 JOIN ME FEATURE SUMMARY SMS: Create, send, receive and save SMS messages from Messages your computer using Join Me. MMS: Compose a Multimedia message (MMS) with the ability to add and modify media files directly from your PC. Media editor tool is available for editing images. Contacts Create, modify, backup and recover phone contacts in CSV*, Vcard.
  • Page 64 SMS Chat Send and receive SMS conversation with all messages sent and received displayed in the one view. Internet Connect to the Internet using your phone as a modem as well as the ability to view your internet data usage history. Bookmarks Manage URL favourites on your phone via Join Me as well as add, import, export, delete bookmarked web links...

  • Page 65: Using Multimedia Functions

    USING MULTIMEDIA FUNCTIONS CAMERA Tap Home > Menu > Camera to open the camera or press and hold the side camera key:...
  • Page 66 TAKING PICTURES Line up your shot and tap to take the picture. • Tap the icon in the right corner of your screen to view the picture. • Tap Menu > Gallery to view all of your pictures. CAMERA SETTINGS Tap the icons on the left of the screen to adjust camera settings: •...
  • Page 67 VIDEO RECORDER Tap Home > Menu > Camcorder to open the camcorder. Switch from the camcorder to camera mode using the selector switch on the screen SHOOTING VIDEOS • Tap to start shooting. • Tap to stop shooting. Notes: • Tap the icon in the right corner to view the last video clip. •...
  • Page 68 • Colour Effect / Video quality / Video Encoder / Video duration / Restore defaults. • White balance: Adjust the white balance to capture colours more accurately in different conditions. • Video quality / length: Select the required quality and length for your video.
  • Page 69 MUSIC You need to have audio files stored on your memory card. Use downloads, Bluetooth or PC Connectivity to save files onto your memory card. • Tap Home > Apps > Music to open Music application. • Select a file to open from the Artist, Album or Song folders. CREATING PLAYLISTS •...
  • Page 70 MUSIC PLAYER CONTROLS...
  • Page 71 MANAGING YOUR PLAYLISTS • Tap Playlist from the Music Screen to view all playlists. • Hold on the playlist you want to play or edit until a shortcut menu pops up. • Tap Play to play the playlist. • Tap Delete to delete the playlist. •...
  • Page 72 VIDEOS Apps Tap Home > > Videos to open the video player. • Tap the video file you want to play from the Videos Screen. • Tap on the screen to show the control bar.
  • Page 73 GALLERY Use Gallery to view pictures and play back videos. You can also set pictures as wallpaper, contact icons and share them with your friends.

  • Page 74: Sound Recorder

    SOUND RECORDER Sound Recorder enables you to record your voice memos that you can also set as a ringtone. Apps Tap Home > > Sound Recorder. RECORD YOUR MEMO • Hold the phone so the microphone is near your mouth. •...

  • Page 75: Google Applications

    GOOGLE APPLICATIONS SIGN IN OR CREATE YOUR GOOGLE ACCOUNT Sign in to your Google Account to synchronize Gmail, Calendar, and Contacts between your phone and the web. • Tap a Google application, such as Talk or Market. • Follow the instructions in the wizard and tap Next. •...
  • Page 76 CREATE AND SEND AN EMAIL • In the Inbox, press Menu and then tap Compose. • Enter email address in the To field. If you are sending an email to several recipients, separate the email addresses with a comma. You can add as many message recipients as you want. •...
  • Page 77 USING GOOGLE TALK Google Talk is an instant messaging program to communicate with other Google Talk users. OPEN GOOGLE TALK Tap Home > Apps > Talk. ADD A NEW FRIEND You can only add people who have a Google Account. •...
  • Page 78 VIEW AND ACCEPT AN INVITATION • In the Friends list, press Menu > More > Invites. • All chat invitations you have sent or received are listed on the pending invitations screen. • Tap a pending invitation, and then tap Accept or Cancel. CHANGE YOUR ONLINE STATUS •...
  • Page 79 SECURITY SET A SCREEN UNLOCK PATTERN, PIN, OR PASSWORD Protect your phone from unauthorized use by creating a personal unlock pattern, PIN or password. Use a pattern, PIN or password you can easily remember. • Tap Home > Menu > Settings > Location & security > Set up screen lock •...
  • Page 80 UNLOCK THE SCREEN WITH A PATTERN • Press Power Key. • Draw your pattern to unlock the screen. If you make a mistake you can try again up to five times. If you forget the unlock pattern then after five attempts you can enter your Google account details to unlock your device.

  • Page 81: Technical Specifications

    TECHNICAL SPECIFICATIONS: Size and Weight 115×58×12 mm. 118g with battery Networks 3G UMTS 850, 2100 MHz. HSDPA 7.2 Data 2G GSM 900, 1800, 1900 MHz Display TFT 3.5”, 480 x 800, WVGA. Back camera 5.0M Pixels Removable memory card 2GB microSD™ included, supports up to 32GB Capacity 1200mAh Li-ion Charge Time...

  • Page 82: Troubleshooting

    TROUBLESHOOTING PLEASE CHECK THE MANUAL THOROUGHLY BEFORE CONTACTING YOUR SERVICE PROVIDER. Symptom Solution Hold the power key to check the phone is not in silent mode. No incoming ring Check the ring tone and ring volume or alarm tone settings. This is not a device setting.
  • Page 83 Symptom Resolution Check for network coverage A phone number Check you have Voice enabled on your cannot be plan. dialled Check you have an active account or credit I cannot connect Check for network coverage. Check you to the internet have a valid data SIM with available credit My phone is slow Restart your phone to refresh the memory.
  • Page 84 Symptom Resolution Confirm the charger is properly inserted. Remove the battery, clean the contacts I cannot charge and check it is inserted correctly. The the phone battery may be worn out. Tip: Charge the phone by connecting to a computer using the USB lead supplied. I cannot connect Turn Bluetooth on.
  • Page 85 ERROR MESSAGES Message Solution Check a valid SIM card is inserted. No SIM Card Introduction See the section You have set a SIM PIN. Please enter your Enter PIN code SIM PIN code. Contact your Service Provider to get the Enter PUK code PUK code Contact your Service Provider to obtain...

  • Page 86: Warranty Information

    WARRANTY INFORMATION The warranty does not apply to defects or errors caused by: (a) Normal wear and tear, mishandling, physical damage, improper installation. (b) Water, exposure to solvents or any other liquid damage. (c) Any unauthorised disassembly, repair or modification. (d) Power surges, lightning, fire, flood or other natural events.
  • Page 87 SAFETY GENERAL STATEMENT ON RF ENERGY The phone is a low-power radio transmitter and receiver. When switched on it intermittently transmits radio frequency (RF) energy (radio waves). The transmit power level is optimized for best performance and automatically reduces when there is good quality reception.
  • Page 88 PRODUCT SAFETY INFORMATION Please read all instructions This device may produce before use bright or flashing lights Do not use while driving Do not dispose of in fire Avoid contact with Do not use while re-fuelling magnetic media Small parts may be a Avoid Extreme choking hazard Temperatures...
  • Page 89 Obey warning signs in Do not attempt to hospitals and medical disassemble facilities Do not rely on this device Switch off when flying for emergency communications Switch off in explosive environments This device is certified by the Wi-Fi Alliance. microSD™ is a trademark of SD Card Association...

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