NEOM WELLBEING POD Manual
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NEOM WELLBEING POD Manual

ABOUT THE NEOM WELLBEING POD

The NEOM Wellbeing Pod provides a revolutionary way to fragrance your home in minutes with even more features and benefits tailored to your wellbeing. It works by creating high frequency vibrations that break down the water and NEOM Essential Oil Blends into minute particles which are then effectively diffused into your surroundings.

  • Scent the areas of your home such as: living spaces, bedrooms and dining rooms.
  • Sustainably sourced wooden base.
  • Low energy LED lights.
  • Use with or without ambient lighting and breathing light.
  • Simple to use and easy to clean.
  • Auto shut off when water runs out for additional safety.

warning BEFORE USE PLEASE TAKE NOTE

  • The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction. Children under supervision must not play with the appliance.
  • Appliance is only to be used with the power supply unit provided with the appliance.

  • 72h means: Clean the water tank every three days.
  • The parts directly in touch with water are able to effectively suppress the activity of Candida albicans, Klebsiella pneumoniae, Escherichia coli and Staphylococcus aureus.
  • Be aware that high humidity levels may encourage the growth of biological organisms in the environment.
  • Do not permit the area around the appliance to become damp or wet. If dampness occurs, use the appliance intermittently. Do not allow absorbent materials, such as carpeting, curtains, drapes or tablecloths, to become damp.
  • Unplug the appliance during filling and cleaning.
  • Never leave water in the reservoir when the appliance is not in use.
  • Empty and clean the appliance before storage. Clean the appliance before next use.
  • Micro-organisms that may be present in the water or in the environment where the appliance is used or stored, can grow in the water reservoir and be blown in the air causing very serious health risks when the water is not renewed and the tank is not cleaned properly every 3 days.

DEVICE OVERVIEW

DEVICE OVERVIEW - Part 1
DEVICE OVERVIEW - Part 2

TECHNICAL SPECIFICATIONS

Model Name: Wellbeing Pod

Product Size: 96mm x 154mm

Voltage: DC 24V

Power: 12W

Water Tank Capacity: 150ml

ACCIDENTAL LEAKAGE

In the event of the diffuser being knocked over or tipped during use, some water may get into the air vent. A drain hole at the base is designed to drain the water from the diffuser. If this occurs, please follow the steps below:

  1. Unplug the adaptor and power supply cable from the diffuser.
  2. Remove the rest of the water from the water tank (avoid air vent side).
  3. Lean the product towards the direction of water drain hole.
  4. Leave the product in a dry location for 24 hours.
    ACCIDENTAL LEAKAGE

SET-UP INSTRUCTIONS

  1. Remove the cover.
  2. Remove the water tank cover.
  3. Fill the water tank to or below MAX water mark level.
    SET-UP
  4. Add 5 to 10 drops of the NEOM essential oil blend of your choice.

    warning To avoid damage to this device, NEVER use artificially produced synthetic perfume.
  5. Replace the water tank cover and external cover.
  6. Plug the adaptor into the power supply port at the back of base and plug the power adaptor into the wall socket.

TOUCH BUTTON CONTROL PANEL

LIGHT SETTINGS

TOUCH BUTTON CONTROL PANEL - LIGHT SETTINGS
Press twice: Dimmed light
Press 3 times: Breathing light
Press 4 times: Go back to start
Hold for 2 seconds: Light off

BREATHING LIGHT

Use this for a guided NEOM breathing technique to help de-stress. Breathe in through your nose for 7 seconds and breathe out through your mouth for 11 seconds. Repeat until you feel calm.

MIST TIMER SET TINGS

MIST TIMER SET TINGS

MAINTENANCE

  • The diffuser has an ultrasonic ceramic disc found in the centre of water tank. Please clean carefully using a cotton swab or a soft clean damp cloth at least once every week.
  • NEVER apply aggressive force or insert sharp objects during cleaning.
  • Please make sure to unplug the adaptor from the power source when cleaning.
  • Empty and clean the water tank when not in use. If in constant regular use, it should be cleaned at least every 3 days.
  • For stubborn oil build up, use rubbing alcohol (such as isopropyl or ethanol) or surgical spirit and a cotton bud if required.
    MAINTENANCE

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE SOLUTION
The mist function is not working Power supply is not connected Plug the adaptor into the power socket and press the mist button
Insufficient water Refill the water tank
Mist function is not working effectively Too much water

Remove excess water

until water level is below MAX line

Ultrasonic ceramic disc is clogged

Clean according to

the instructions in this

manual

The mist indicator is on, the fan works, but no mist is coming out Air inlet vent underneath the base is blocked Remove the obstruction
Condensation is blocking the air vent inside water tank Remove the air vent cover and wipe dry
Peculiar smell Stagnant oil and water in the water tank for prolonged periods Clean the Wellbeing Pod according to instructions in this manual

IMPORTANT NOTES FOR USE

  1. Keep the NEOM Wellbeing Pod in a clear space to allow the mist to freely spread and away from appliances especially those sensitive to water to avoid unnecessary accidents.
  2. Place the NEOM Wellbeing Pod on a flat surface. Do not place the NEOM Wellbeing Pod on wooden or polished surfaces that may be damaged by water moisture.
  3. Always unplug the NEOM Wellbeing Pod from the mains electric when cleaning or filling with water. Always use the power adaptor supplied. Ensure the cable is secure to avoid tripping. If the power adaptor is damaged, it must be replaced with a suitable adaptor provided by the manufacturer, its agent or retailer.
  4. Use a suitable measuring cup to fill the water tank. Do not fill directly from the tap or beyond the max water level line.
  5. The NEOM Wellbeing Pod must be kept out of reach of children and pets to avoid risk of injury. Children should be supervised at all times.
  6. Never attempt to disassemble the NEOM Wellbeing Pod or repair the product, as this will void your warranty and create a shock hazard. Contact your retailer if your pod develops a fault or an internal inspection is required.
  7. In case of abnormal observations such as smoke, peculiar smells or noise, stop using the NEOM Wellbeing Pod immediately. Consult the trouble shooting guide in Section G and if faults persist, contact the retailer from where you purchased it. Never wrap the pod with cloth or paper as blocking ventilation could increase the risk of fire.
  8. Always handle the NEOM Wellbeing Pod with care, particularly the cover - accidental damage is not covered under the warranty.
  9. Only use NEOM Essential Oil Blends. Other essential oils have not been tested and if used with the NEOM Wellbeing Pod, will invalidate your warranty.
  10. Always plug the adaptor into the Power Supply Outlet before plugging into the mains.
  11. Do not immerse the unit in water or other liquids and do not attempt to clean in a dishwasher.
  12. When the water tank is empty, the mist function will not work.
  13. Always use water at room temperature and use only fresh, clean water from a reliable source. Water and room temperature and humidity can affect the amount of mist diffused.
  14. Scent throw results may vary depending on ventilation, temperature, humidity, and space.
  15. The NEOM Wellbeing Pod must be cleaned after each use and should be kept clean and dry when not in use. Never leave stagnant oil and water in the water tank for prolonged periods.
  16. Do not move the NEOM Wellbeing Pod whilst there is water in the water tank.
  17. Do not touch the unit if it has fallen into water. Turn off power source immediately.
  18. Do not remove the covers during operation.
  19. NEVER touch the ultrasonic ceramic disc while the diffuser is plugged in.
  20. Before plugging in the device, check that the domestic voltage is compatible. Never place the power cord under a carpet or near heat sources such as a radiator, stove or heater.
  21. For use indoors only.
  22. NEVER empty the water tank from the air vent side.
    NOTES FOR USE - how to empty

Documents / Resources

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download NEOM WELLBEING POD Manual

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