❖ Design and specifications are subject to change without prior notice. You can download the latest version from the Hanwha Vision web site. (www.HanwhaVision.com) ❖ The initial administrator ID is “admin” and the password should be set when logging in for the first time.
Monitor real time events that occur in Recorder, sensors, and cameras or search through logs Before using this product, check if the latest version of this software is installed. Go to Hanwha Vision's website (www.HanwhaVision.com) to check the software version and download necessary files.
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overview CAuTIOn RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ● ACCORDING TO THE INSTRUCTIONS. Do not ingest battery, Chemical Burn Hazard. ● This product contains a coin / button cell battery. If the coin / button cell battery is swallowed, it can cause ●...
COnTEnTS OVERVIEw Important Safety Instructions Camera Video Control Product User Manual Description Manual trigger Target Audience Capture How to Use the Product Instant Viewer Contents Temperature Detection Mode PTZ Mode Zoom In GETTInG STARTED Starting the system Audio installation Wizard Display Text Shutting down the System Change Channel Aspect Ratio...
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overview SETuP STARTInG wEb VIEwER Screen Layout of the Setup What is Web Viewer? Product Features Setting the Camera Setting the Channel System Requirements Setting the Camera Functions Connecting Web Viewer Setting the Profiles Set the recorder password Setting Camera Password installation Wizard Setting the Recording Record schedule...
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Camera Video Control Setting the Recording Manual trigger Record Schedule Capture Record Setup PC Recording Record Options Instant Viewer Setting the Event Microphone Output Event Setup PTZ Mode Event Rule Setup Alarm Input Zoom In ONVIF Setup Audio Schedule Image Rotation Channel Aspect Ratio Setting the Device Storage Device...
getting started Starting the SyStem inStallation WizarD As shown below, proceed through each step of the <installation wizard>. 1. Connect the power cable of the recorder to the wall outlet. Install Wizard can only be accessed at factory reset. If you do not want to proceed, click <exit>. 2.
3. Set the network connection type and the connection environment on the <network> screen, and then click the 4. Set the administrator password on the <recorder iD/PW> screen and click the <next>. <next>. Click < > to view the basic guide for setting a password. Refer to the password setup rules. 5.
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getting started 6. Set the date, time, and daylight saving time on the <Date & time> screen, and then click the <next>. 8. On the <Camera register> screen, select a camera to register from the searched camera list and click <register>. Select a camera to register from the list and click <Change iP>.
10. On the <easy connect> screen, a remote user can network a recorder in a dynamic IP system. ShUtting DoWn the SyStem Click <enable> to test the connection to see if the current recorder can be connected remotely. When the connection is successful, a QR code is created.
getting started login To use the Recorder menu, you are required to login as a user that is authorized to access the applicable menu. 1. Select <login> at the top right of the screen. 2. The <login> window will appear. 3.
live Shows the video of the camera connected to the recorder. Also, you can adjust the camera and check the network Item Description transfer status. Saves the recorded video of the selected channel in the designated path. SCreen layoUt oF the live Clears the alarm in the event list and stops the alarm/beep sound for the system status when it is emitted.
live Checking the System Status Item Description The icon at the top of the screen indicates the status of the system. Displayed when manually recording a video while the access restriction for stop recording is enabled. Only a user with the permission to stop recording is allowed to stop recording. Displayed when exporting a recorded video in live mode.
Check Camera list Check multichannel Cameras list For multichannel cameras registered with the Wisenet protocol, the channel information will be displayed under Displays the camera type, status, and name registered in the recorder. the model name of the multichannel camera. Registered channel (recording channel) Unregistered channel...
live live Screen menu icons on the live Screen After selecting the desired channel on the split mode, roll the mouse cursor over the screen to see the live screen You can check the status or operation with the icons on the live screen. menu.
oSD information Display Item Description You can show or hide the recording status, camera status, event display, etc. in the video window. Events from the recorder and camera are displayed in icons. Event Display To show or hide the OSD information, click < >...
live Channel information Display Check the Camera Status You can check the information of the video being recorded with each camera. You can check the status of all cameras connected to the recorder. To check the channel information, click < >...
CH13 CH14 CH15 CH16 CH19 CH10 CH11 CH12 CH13 CH10 CH11 CH12 CH13 record Status network Status If you select <record> in the <Status> menu, you can check the profile, record type, frame rate (Input/Record), Select <network> in the <Status> menu to check the status of network bandwidth currently being received/ CH19 and bit rate (Limit/Input/Record) for each channel.
live Changing overall Channel aspect ratio Full Screen mode Video screen ratio for all channels can be changed in live split screen mode. You can change to full screen mode, which has no top/bottom/left/right areas of the live screen. Click < >...
Setting UP the live layoUt add layout and Set name This section outlines how to select a series of channels based on their purpose/accessibility and monitor them in a 1. Click < > to add a layout. single layout. 2. Click < >...
live Dynamic layout zooming in and out of videos You can enlarge or reduce the video by dragging a corner or vertex of the video in the desired direction. You can set the size and position of the video assigned to the layout as desired. If you double-click the corner or vertex of the enlarged video area, the video will be reduced step by step.
moving videos Play layout Sequence To move the video, click the video and then drag and drop it in the desired location. You can automatically switch the layout list to a set time interval to view. Dragging it outside of the layout area will expand the layout area. Sequence Setting Click <...
live real-time event monitoring event Search You can browse events by camera and event type. Real-time events that occurred on the camera can be checked in the live video window and event list. ■ ■ To search for a specific event, click < >...
event instant viewer Camera viDeo Control Select an event to check from the event list, and click < > to play the recorded video at the time the event By using the function icon of the video window, you can easily use the functions of capture, video zoom, PTZ camera occurred.
live Capture instant viewer You can take a screenshot of the current video of a specific channel selected on the live screen. You can move the video back 30 seconds and play it while live monitoring. Instant viewer plays video from 30 seconds to 1 minute from the current time.
Ptz mode zoom in You can run PTZ control of the selected channel. You can zoom in or out the video via digital zoom. Select the desired channel and click < >. Select the desired channel and click < >. Enters the PTZ control mode.
live Display text Change Channel aspect ratio You can monitor texts regarding the sales record received from POS in real time. You can change the aspect ratio of each channel. ■ ■ Select the desired channel and click < >. This is executable when a text device is connected.
Analog camera setup ■ ■ It supports only the Hanwha Vision PTZ function network camera, ONVIF registration network camera, RS485/422(Samsung-T, Pelco-D, Pelco-P), and coaxial analog camera. Set the preset position to move the camera, and then select the desired preset to move to the...
live Using Digital Ptz (D-Ptz) Function to delete a registered preset 1. Click < >. 1. Register a camera that supports the D-PTZ profile. ■ ■ 2. Click < >. <Delete preset> window will appear. In cameras that support the D-PTZ profile, you can use the D-PTZ function. 2.
exPorting the reCorDeD viDeo 3. After completing the export setup, select <Start>. ■ ■ If there is no device to export, the <Start> button will be deactivated. ■ ■ You can search the storage device to be exported and export the recorded video of the desired time by layout or If you click <Stop>...
search time Search You can search recorded video by various conditions such as time, event, and export. You can search the recorded data by the desired date and time conditions. Screen Layout of the Search ■ The time displayed will be based on the time zone and daylight saving time (DST) applied time zone, so it may be displayed differently depending on whether the data time zone recorded at the same time and daylight saving time (DST) is applied.
event Search text Search You can search for various events by channel. You can search the data input to the POS device connected to the recorder. 1. Select <event search> in the <Search> menu. 1. Select <text search> in the <Search> menu. 2.
search export Search arB Search You can search the exported data on the connected storage device. Only data saved in recorder file format when You can search auto-recovery backup data stored on ARB storage devices. exported will be retrieved. 1. Select <arB search> in the <Search> menu. ■...
Bookmark Search Smart Search You can search for bookmarked data. You can search for events by selecting a region of interest, an exclusive region, or a virtual line from a recorded video at a specific time. ■ To use smart search, you need to set the area of the camera's “Motion Detection" or “IVA” to the entire area. However, if you want to search for cameras after Wisenet X series, you must select “Enable"...
play You can play the recorded data and export the video you want during playback. item Description Screen Layout of the pLay Playback control You can control video playback. Date/Time Set the date/time. Time line Move the playback position and display event data. You can change the number of channels displayed in the time line.
pLay Search reSuLtS play Button name and function paused state time Line adjustment You can move the playback position and zoom the time line in and out. ● Click the desired play position in the time line. The playback start position will be moved. ■...
play Search reSuLtS export You can export the search results to a file. 1. Click the < > button. 2. Select a layout and channel to export. 3. Select a start date/time and an end date/time. ■ If you changed the time zone of the recorder, select whether to apply DST. 4.
setup Setting the camera Sets the camera, recording, event, device, network, and system environment. You can access to the channel setup, camera settings, and profiles and camera password-related settings. Screen Layout of the Setup Setting the channel You can register and connect the cameras per channel. Setup >...
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setup Setting the analog camera automatic registration of network cameras 1. Click <analog> in the <channel Setup> field. 1. In the <channel setup> field, click on the <auto detect> button. 2. Search for an analog camera connected. 2. <auto detect> window appears. ■...
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– Wisenet Camera : You can register Hanwha Vision's cameras and encoders. – ID : Enter the camera ID. – Wisenet Multi-Channel : You can register Hanwha Vision's multi directional cameras and multi-imager – Password : Enter the camera password.
setup if you want to check the error details of camera registration network camera firmware upgrade If you failed to register a camera, the reason for the failure will be displayed. connection failed due to unknown error. : This message appears if the camera has failed to be registered ●...
Setting the camera functions exposure You can adjust the exposure of your camera. You can set the camera while viewing the live video of the selected camera. You can set brightness, shutter, SSNR, Sens-up, iris/lens, and AGC. Brightness : Adjusts the brightness by setting the exposure value. ●...
setup Setting the profiles Setting the Live profile You can change the live setup for the camera. Setting the recording profile Setup > camera > profile setup > Live You can set the video profile where the recording will be played for the camera connected to each channel. Setup >...
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Setting the remote profile editing the profiles You can set the video profile transmitted to the network. You can change the video setting for the camera registered for each channel. Setup > camera > profile setup > remote Setup > camera > profile setup ●...
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setup Dewarping Setup how to set WiseStream Press the <Dewarping> button at the bottom of the <Detailed profile configuration> window to go to the Function to analyze the complexity of the video and effectively reduce the data size while maintaining the distortion correction setup popup window for each channel.
Dynamic goV/fpS setup Setting camera password Dynamic GOV can be used to automatically change the length of GOV depending on the video condition. For You can change the passwords of all registered cameras at once. details, refer to the camera's help or the product's user guide. You can register the camera’s ID and password.
setup Setting the recorDing record Setup You can set the resolution and number of recordings for each channel when an event occurs or during a normal You can setup scheduled recording, event recording and other recording related settings. recording. You can check frame rates and data transfer amount of Full Frame and Key Frame recordings for each channel, record schedule and set the transfer limit for recordings.
■ record options If a channel's data transfer exceeds defined allowed limit, then it may affect to other channels, and may force switching to <I-frame> recording even when the channel is configured to <Full frame> recording mode. For Key Frame recording channels, the icon for limited You can set recording options, such as enabling dual recording or overwrite of hard disk for repeated recording.
setup Setting the eVent ● Object size : You can set the size of the object to recognize the motion. – Click <Setup> to select the minimum/maximum size and set the object size on the preview screen. You can set the event-related settings such as whether or not an event is detected for each channel and whether an ●...
tampering Setup > event > event setup > iVa Setup > event > event setup > tampering IVA : You can set whether to enable intelligent video analytics. Tampering detection : You can set whether to enable tampering detection. ● ●...
setup event rule Setup Item Description You can set the event trigger and action rule to output an alarm when an event occurs. Video loss detection Setup > event > event rule setup SD Card Dynamic event Example) DigitalAutoTracking, Queue, ShockDetection, SocialDistancingDetection ObjectDetection Recording error Manual trigger...
register a new event rule – FTP: When an event occurs, the images are transferred to the designated FTP server. The overlapping events that occurred during the set delivery interval will be sent as text in an html format file. ■...
setup onVif Setup Schedule You can set the details related to camera events registered with the ONVIF protocol. When setting the event rule, you can set the operating time of the event action. Setup > event > onVif setup Setup > event > Schedule ●...
Setting the DeVice ● Storage Status : Displays the working status of a storage device. Click the <View> to display the storage status window. You can make the detailed settings for devices such as storage device and monitors. – Red : Displays the situation of video loss. –...
setup ■ monitor The ARB feature is available only when your video is saved in the SD card after registering your Wisenet camera using the Wisenet protocol. This is only supported in SUNAPI 2.3.2 or later. ■ You can set the information displayed on the monitor as well as the output system. Set the profile bitrate used for recording a video in the SD card of camera to 6144 kbps or below.
extended monitor setting configure analog video display This function is only available for products that support the use of an extended monitor. You can access the setting regarding the video display of the analog camera. ■ For products that support extended monitor, see "products supporting each feature" (Page 4) in the Product If the monitor is set to Extended mode, spot output cannot be set.
setup text registering a text Device You can set the POS device setting to send text information and text event information. Device Settings You can make detailed settings for the POS device connected to the recorder. Setup > Device > text > Device ●...
text event Settings Setting the netWorK You can set the text to receive an alarm when an event occurs. You can set various network functions, such as monitoring live video by connecting to a network from a remote location and receiving an event by e-mail. Setup >...
setup connecting and Setting the network Setting the Dhcp ip address of the Broadband router ● Networking may differ from the connection method, check your environment before setting the connection 1. To access the Broadband Router's configurations, open a web browser on the local PC that is connected to the mode.
■ DDnS & p2p In a double NAT environment or if the router's port is not configured, the DDNS status will be displayed as <Successful>, but the DDNS connection from the viewer to the recorder may fail. ■ A remote user can network a recorder using a DDNS address in a dynamic IP system. If you cannot connect with a You must be connected to an external network for a DDNS connection.
setup connecting to the Viewer ip filtering You can prepare the list of IP addresses to allow or block access to a specific IP address. to connect to the Wisenet mobile from your smartphone Setup > network > ip filtering 1.
httpS 802.1x You can choose a secured connection system or install a certificate. When connecting to a network, you can select whether to use the 802.1x protocol and install a corresponding certificate. Setup > network > httpS 802.1x is an authentication system between a server and a client, which prevents hacking, virus infection, and information leakage of transmitted and received network data.
setup e-mail When an event occurs, it can be configured to send the event image to the FTP server. You can send an e-mail to a Recorder-registered user at a specific time interval, or if an event occurs. Setup > network > ftp Smtp Setting Sets the SMTP mail server.
event Setting Snmp You can set the interval and type of the event that will be sent to the user. The SNMP protocol allows system or network administrators to remotely monitor and configure the network devices. Setup > network > e-mail > event Setup >...
setup Dhcp Server checking the status You can check the IP address assigned to the current DHCP server, MAC address, and the connected network port You can set the internal DHCP server and assign an IP address to the network camera. information.
Setting the SyStem ● Holiday : A user can select specific dates as holidays according to their own preferences. Select a holiday from the calendar displayed by clicking <Setup>. You can set the date, language, authority, etc. displayed when using the system, and query system information or log –...
setup user user setting You can create user groups and set authorities for each group. You can manage user information such as You can manage users, such as adding or deleting users and granting different authorities for each user. registering and deleting users in the created user group. Setting the administrator Setup >...
if you want to register a user restriction Settings Set user's restricted access or network restriction. Items with restrictions will require logging in for use. Setup > System > user > restriction settings 1. Click on the < > button to launch the user addition popup window. To add a user, click on <oK>.
setup if the user has restricted access System management If a general user selects a menu to which they do not have access, an access restriction confirmation window will You can check the current system version and update to a new version, export data, setting initialization, and be displayed.
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to upgrade the current software version Settings You can export the information set in the recorder to a storage device and apply the same information to other recorders. Setup > System > System management > Settings 1. Connect a device storing the software to be updated. ■...
setup checking the event log You can search recorded events including alarms, camera events and video loss. You can check the log information related to system, events, and export. It also shows the log and its timestamp. checking the system log Setup >...
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checking the export log You can search the user who performed the export and the execution time and details (time, channel, device, file type). Setup > System > Log > export log ● Search date : Select the date to search the export log by using the calendar window that appears when the calendar icon is selected or by using the arrow buttons.
starting web viewer What is Web VieWer? ConneCting Web VieWer Web Viewer is a software program with which the operator can access a remote Recorder for real-time monitoring, PTZ 1. Open your web browser and type the IP address or URL of Recorder into the URL address box. control (if configured) or search.
set the reCorder PassWord 2. Set the video recording method on the <storage> screen, and then click <next>. After factory reset, the password must be set for the recorder to access the web viewer. Enter the password of the admin account, and click <Login>. ●...
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starting web viewer 4. et the network connection type and the connection environment on the <network> screen, and then click the 6. To modify the date and time on the <date & time> screen, select the <Modify> check box. <next> button. Set the date and time, and then click <next>.
To go to the camera webpage, you must have the right to set cameras, profiles, and events, and set <Video> to <On> The ID of the connected user is displayed. in the "Setup > Camera > Channel setup" menu. You are directly connected to the Hanwha Vision homepage (www.HanwhaVision.com). Shows a list of events that occurred on the camera. ■...
live viewer CheCking the systeM status CheCking CaMera List The icon at the top of the screen indicates the status of the system. Displays the camera type, status, and name registered in the recorder. Name Description Live > List Displayed when a problem occurs with the pan or recording status. Displayed when an error occurs in the power supply.
CheCking the aLL CaMera status network status Click the < > button, followed by the <network> tab. You can check the status of all cameras connected to the recorder. You can check the status of network bandwidth currently being received/transmitted. Live status Click the <...
live viewer Changing the Pattern oF sPLit sCreen FuLL sCreen Mode Click the < > button and select the desired split screen. You can change to full screen mode, which has no top/bottom/left/right areas of the live screen. The selected split screen is applied to the video window. Click <...
setting uP the LiVe Layout Change of Layout Channel and name This section outlines how to select a series of channels based on their purpose/accessibility and monitor them in a 1. Click < > after selecting a layout. single layout. 2.
live viewer reaL-tiMe eVent Monitoring event search You can browse events by camera and event type. Real-time events that occurred on the camera can be checked in the live video window and event list. ■ To search for a specific event, click < >...
event instant Viewer LiVe sCreen Menu Select an event to check from the event list, and click < > to play the recorded video at the time the event After selecting the desired channel on the split mode, roll the mouse cursor over the screen to see the live screen menu. occurred.
live viewer CaMera Video ControL instant Viewer During monitoring, you can rewind 1 minute before playback. By using the function icon in the video window, you can easily enable functions such as screenshot, video rotation, and PTZ control. Select the desired channel and click < >.
Ptz Mode zoom in You can run PTZ control of the selected channel. You can zoom in or out using the mouse wheel. Select the desired channel and click < >. If you scroll up using the mouse wheel, the selected video screen is enlarged by 10%, and a thumbnail window is displayed.
live viewer Channel aspect ratio Name Description You can change the aspect ratio of each channel. Zoom out/Zoom in Activate the Zoom operation of the PTZ camera. Select the desired channel and click < >. Near/Far You can adjust the focus manually. It changes to the actual proportion of the video.
using digital Ptz (d-Ptz) function to delete a registered preset 1. Click < >. 1. Register a camera that supports the D-PTZ profile. ■ 2. Select the preset to delete, and click <delete>. In cameras that support the D-PTZ profile, you can use the D-PTZ function. 2.
live viewer exPorting Video You can export the recorded video by manually inputting the desired channel, date, and time. 1. Click the < > button. 2. Select a layout to export and select the desired channel. 3. Set the start date/time and end date/time. ■...
search viewer tiMe searCh You can search and play the recorded video stored in the recorder by connecting the recorder remotely. You can search the recorded data by the desired date and time conditions. sCreen Layout oF the searCh VieWer ■...
search viewer eVent searCh text searCh You can search for various events by channel. You can search the data input to the POS device connected to the recorder. 1. Select <event search> in the <search> menu. 1. Select < text search> in the <search> menu. 2.
bookMark searCh searCh resuLts exPort You can search for bookmarked data. Search results of events, texts and bookmarks can be exported to a file. example) bookmark search result export 1. Click < > in the search results list. 1. Select <bookmark search> in the <search> menu. 2.
play PLay searCh resuLts exPort Video by seCtion setuP You can play the recorded data and export the video you want during playback. You can select the desired section from the time line or search list during video playing and export it to a file. 1.
Play button name and Function Paused state Playback state Name Description Previous event Go to the previous event video. Previous frame Moves backward to the key frame (I-frame). Playback Play the video. Next frame Moves forward one frame or more. Next event Go to the next event video.
setup viewer setting the CaMera You can configure the Recorder settings remotely on the network. You can check a list of cameras that are connected to the Recorder and configure the necessary settings. sCreen Layout oF the setuP VieWer For details, refer to the "setup > setting the Camera" page in the Table of Contents. Channel setup You can register and connect a camera for each channel.
When you click the <Camera webviewer> button, a new camera web browser window is opened. Profile setup ● – This is not supported if the camera is connected to the RTSP protocol. You can set the profile for your camera. –...
setup viewer remote setting the reCording You can set the video profile transmitted to the network and the expansion monitor. For details, refer to the "setup > setting the recording" page in the Table of Contents. record schedule If you set a recording schedule for a specific date and time, the recording will start at that specific time. setup >...
record options setting the eVent You can set the hard disk recording option. For details, refer to the "setup > setting the event" page in the Table of Contents. ■ You can set the recording duration separately for each channel. event setup setup >...
setup viewer tampering detection event rule setup You can change the tampering detection event setup. You can set the event trigger and action rule to output an alarm when an event occurs. setup > event > event rule setup Video loss detection You can change the video loss detection event setup.
onViF setup setting the deViCe You can set the camera registered with the Onvif protocol. You can check a list of devices that are connected to the Recorder and configure the necessary settings. For details, refer to the "setup > setting the device" page in the Table of Contents. setup >...
setup viewer Monitor event It is possible to set total amount conditions and keywords to display events of a POS device. You can set the information displayed on the monitor as well as the output system. setup > device > Monitor serial ■...
setting the netWork ddns & P2P For details, refer to the "setup > setting the network" page in the Table of Contents. A remote user can network a recorder using a DDNS address in a dynamic IP system. If you cannot connect with a dynamic IP, you can easily access using a P2P service.
setup viewer httPs You can select a security connection system or install public certificates. When an event occurs, you can create settings related to the FTP server to which images will be transferred. setup > network > httPs setup > network > FtP ■...
event snMP You can set the event interval and specify which events the server sends mails for. Using the SNMP protocol, the system or network administrator can remotely monitoring the network devices and sets the environment. setup > network > snMP recipient You can set groups and recipients to receive emails.
setup viewer status setting the systeM You can check the IP and MAC currently used through the DHCP server, and the connected network port. You can configure the various settings of the Recorder system. For details, refer to the "setup > setting the system" page in the Table of Contents. date/time/Language You can check and setup the current Date/Time and time related properties, as well as the language used for the interface on the screen.
user restriction settings You can set the user permission. You can manage users, such as adding or deleting users and granting different authorities for each user. setup > system > user administrator You can change the admin ID or the password. system Management You can check the current system version and update to a new version, export data, setting initialization, and more.
setup viewer settings event log Using a storage device, you can apply the current configuration of Recorder to another Recorder. The event log lists recorded events, such as sensor events, camera events, or image losses. Press the Initialization button to return the network settings to their factory default state. Items in the <exception>...
export viewer seC baCkuP VieWer screen Layout of the backup Viewer You can play a file that is backed up in the format of SEC. Backup in SEC format produces backup data file, library file and self-executable viewer file. If you run the backup file viewer, the backup data file will be played. HRX-1632_CAM 01 2021-04-27 20 :54 :13 recommended system requirements...
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export viewer Name Description Saves the current video's image as in an image file. Supports JPEG file format. Screen Printout Prints out the current screen. You should have installed the appropriate printer driver before you can print out the screen. A toggle button.
appendix use JoystiCk using VirtuaL keyboard The function is only available for the product that supports a joystick. For products that support joy stick, see page 4 "Products supporting each feature” of the Product Specification Manual. The SPC-2000/2001 joystick is operated as follows : 1.
appendix troubLeshooting Problem Action Problem Action Live video will be slow or cut off. ● The frame number set for multiple data transmission set in camera or network environment The camera is not connected or the PC fails to connect to the ●...
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Problem Action Problem Action Exported data cannot be played on a PC or recorder. ● When setting the file format for exporting, first decide whether the device to be played is a PC ● If the sum of input data for each channel exceeds the limit, the alarm icon and the pop up In the live screen, the <...
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