Plantronics CALISTO P830-M User Manual

Plantronics CALISTO P830-M User Manual

Calisto 800 series
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Calisto
800 Series
®
P820-M/P825-M/P830-M/P835-M

user guide

TM
Firmware version 85.02

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Summary of Contents for Plantronics CALISTO P830-M

  • Page 1: User Guide

    Calisto 800 Series ® P820-M/P825-M/P830-M/P835-M user guide Firmware version 85.02...
  • Page 2: Table Of Contents

    Contents Contents Contents Connecting the Cables Access Voicemail Speakerphone and Microphone Basics 5 Use Your Calisto with a Headset Switch Call Audio Between Set-up Your Speakerphone Your Calisto and a Headset Accessories Use Your Calisto with a Set-up Your Calisto Wireless Mic Get to Know your Calisto Setup...
  • Page 3: System Requirements

    Welcome Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Calisto Speakerphone (Speakerphone + PA50 Microphone) System. The Calisto comes in several models: • The P820 model connects to mobile phones and PC softphones.
  • Page 4: Connecting The Cables

    Connecting the Cables Landline on P830 & P835 only...
  • Page 5: Speakerphone And Microphone Basics

    Speakerphone and Microphone Basics Speakerphone Analog landline telephone cable (P830 & P835 models only) USB cable to computer AC adapter (P830 & P835 models only; available as an optional accessory for P820 & P835 models) Talk/End key Audio key. Switches from the speakerphone to a headset (or wireless mic) and back.
  • Page 6: Set-Up Your Speakerphone

    • Microphone clip: Enjoy freedom of movement and exceptional transmit quality for the ultimate speakerphone experience. • Plantronics H-Top adapter cable: Connect Plantronics H-Tops with QD directly to the dual 3.5mm headset jack. • 2.5mm-to-3.5mm adapter: Convert 2.5mm corded headsets to connect to the dual 3.5mm headset jack.
  • Page 7 Mobile phone setup (optional): When you connect your Calisto Mobile Phone to a mobile phone that supports Bluetooth, call audio from that Do you want to setup a mobile phone is automatically routed to your Calisto. To connect to a phone to use with Calisto? mobile phone, do the following: 1 On the Mobile Phone setup screen, make sure Yes is...
  • Page 8: Get To Know Your Calisto

    Get to Know Your Calisto Talk/end: Press to dial a number you entered, to answer an incoming call, or to end a call. The key is green when you have an incoming call, red when you are on a call. Mute: Press to mute the currently active call.
  • Page 9: Screen

    Screen idle screen Notifications When you are not on a call, the screen displays either the Plantronics logo or some or all of the following information, depending on the connected phone line, the services you have subscribed to (such as voicemail), and/or the softphone you are using:...
  • Page 10: Outgoing Phone Line Indicators

    If you require 360-degree room coverage to handle multi-party calls, we recommend using the Plantronics PA50 wireless mic. You can place the wireless mic on a table for full 360 coverage (see Use Your Calisto with a Wireless Mic on page 22).
  • Page 11: Use Call Features

    Use Call Features Your Calisto lets you use features such as answering calls from all your connected phone lines, answering a second incoming call, or making a second outgoing call. Make a Call use the dialpad To bring up the dialpad from the idle screen or the menu, either press dial (left softkey) or tap the unlit dialpad.
  • Page 12: Mute A Call

    NOTe: If you use a Calisto model P830 or P835 with a landline, see Special Features for Using Your Calisto P830 with a Landline on page 13 for more information on call switching. Mute a Call You can mute the currently active call at any time by pressing Mute . The Mute key turns red when call is muted.
  • Page 13: Special Features For Using Your P830 & P835 Calisto With Landline

    If you are on a call and are prompted to navigate a phone tree or enter a password, simply enter the numbers using the dialpad. Or press Options (right softkey) > enter digits, and enter the numbers on the dialpad. This works with mobile, home landline, and softphone calls. Special Features for Using Your P830 &...
  • Page 14: Use The Call Log

    Use the Call Log Call Log 1 (123) 456-7890 US CELLULAR JOHNSON M HOME BACK OPTIONS The Call Log lists all incoming, outgoing, and missed calls for all phone lines connected to your Calisto. If the caller name is known, the name is shown; otherwise, the phone number is shown.
  • Page 15: Enter/Edit Favorites

    Enter/Edit Favorites You can enter names and numbers as favorites so you can easily dial them right on your Calisto. For each favorite, you can enter multiple phone numbers and label them as home (H), work (W), mobile (M), or other (O). Create a Favorite You can create a favorite from an ended call, from your Call Log, or manually.
  • Page 16: Create A Favorite From A Call Log Entry

    • Press save (left softkey) twice. Create a Favorite from a Call Log entry Options Call Details Add to Favorites Sort List Delete this record Delete all records BACK Highlight a Call Log entry and press Options (right softkey) > Add to Favorites. Do one of the following: • To add the number to an existing favorite: Select Add to existing.
  • Page 17: Dial A Favorite

    To enter a + symbol: Press and hold 0. To insert a 1-second pause in the numbers you are Select Insert a Pause onscreen. Inserting a pause entering: allows you to add/edit passcodes/passwords to phone numbers so that the entire string automatically gets dialed.
  • Page 18: Delete A Favorite

    delete a Favorite Press Menu (right softkey) > Favorites. Select the favorite and press Options (right softkey) > delete Favorite. Press Yes (right softkey) to confirm. 18 18...
  • Page 19: Access Voicemail

    Access Voicemail You can access voicemail from your Calisto for both your analog landline (P830 & P835 models only) and your softphone, if the softphone application supports this feature. To use your Calisto to access analog landline voicemail, you need to enter your landline voicemail access number.
  • Page 20: Use Your Calisto With A Headset

    Insert into Calisto jack. Headphones with Dual 3.5mm jack Insert into both Calisto Headphones Microphones jacks. Plantronics Quick Disconnect Yes. Requires Plantronics H-Top Professional QD-to-Dual-3.5mm adapter H-Tops (Example: (part # 28959-01). Insert into Plantronics both Calisto SupraPlus wideband jacks. Headset)
  • Page 21 Enter digits BACK NOTe: If you have a Plantronics PA50 wireless mic, it appears on the Audio Devices screen as Speakerphone + Wireless Mic. • If you plug in a wired headset/headphones/earbud, the call audio automatically routes to the attached device. If you unplug the wired device, call audio automatically routes to the Calisto speakerphone.
  • Page 22: Use Your Calisto With A Wireless Mic

    Use Your Calisto with a Wireless Mic The Calisto PA50 is a wireless mic for use with the Calisto 800 series of multi-device speakerphones. The wireless mic is an accessory that provides unparalleled freedom of movement and exceptional transmit quality for the ultimate speakerphone experience.
  • Page 23: Features

    The wireless mic can also be placed flat on a table for flexible small group conferencing. It provides full 360-degree microphone coverage. • Talk Time: Up to 5 hours • Standby time: 7 days • Charging Time: Approximately 2 hours • Maximum Range: Up to 45 feet/12 meters Features key on the wireless mic to replace the built-in speakerphone 1 Once undocked, press the microphone.
  • Page 24: Wirelss Mic Useage

    Wireless Mic Usage Initial Answer Call Which How can i tell How do I How do I know Setting From... change the audio Active? active mics? changed? Audio to ‘Speaker Base (push Base LED on front of Pickup mic-clip You will see the LED on the base phone’...
  • Page 25: Light Indicators

    Light Indicators • Charging: Single white flash after docking the wireless mic to the Calisto. NOTe: The first time you charge your wireless mic, you may see the light glow red quickly before flashing red. • Low Battery: Double red flash every 30 seconds. • Critical Low Battery: Triple red flash every 30 seconds.
  • Page 26: Disconnect From/Reconnect To A Mobile Phone Or Bluetooth Headset

    Disconnect from/Reconnect to a Mobile Phone or Bluetooth Headset You can pair your Calisto with up to two mobile phones and two wireless Bluetooth devices, either during initial setup (see Set Up Your Calisto on page 6) or from the Settings menu (see Bluetooth Setup on page 30). Pairing is the equivalent of entering a device into your Calisto’s memory.
  • Page 27 reconnect a mobile phone and/ or When you come back in your office, there are several ways to Bluetooth headset to your Calisto reconnect your Mobile and/ or BT headset to Calisto. NOTE: Only one mobile phone and reconnect using a screen Prompt one Bluetooth headset can be When you are back in range of your Calisto, a notification may connected to your Calisto at a time.
  • Page 28: Customize Your Calisto Settings

    Customize Your Calisto Settings Use the Settings menu to customize your Calisto and make it work best for you. Basic Setup Basic setup includes ringer volume and tone, screen brightness, date and time format, and other settings. set the ringer Volume Press Menu (right softkey) >...
  • Page 29: Set The Country

    set the Country The country settings affects how your Calisto supports local and international Caller ID information. Press Menu (right softkey) > settings > Basic setup > Country. Select a country. Press save (left softkey). Landline setup If you select United States or Canada you will be presented with a choice to set the Area Code.
  • Page 30: Bluetooth Setup

    Bluetooth setup Pair with a Mobile Phone or Bluetooth Headset Use Bluetooth Setup to pair your Calisto with a new mobile phone or Bluetooth headset. Press Menu (right softkey) > settings > Bluetooth setup. Select Mobile Phone or Headset (or Wireless Mic). NOTE: If you purchase a PA50 wireless mic (sold separately), the Wireless Mic option appears on this screen also.
  • Page 31: Troubleshooting

    Bluetooth headset and Calisto at the same time. What Bluetooth headset • Voyager Pro+ is the recommended headset it supports wideband audio. does Plantronics • Voyager Pro UC v2 is also recommended but users need to be aware that recommend for plugging the Bluetooth Dongle into the USB port at the same time as Calisto, Calisto 800? will require user to select which device to route audio to.
  • Page 32 The Tx or Rx audio quality • If the Calisto unit is used by several people at the same time, users should on my Calisto sounds be positioned either in front or the back of the unit for optimal microphone muffled or distorted? pick-up. • For small group calls, we highly recommend that the PA50 Wireless Mic be used as it provides flexible 360 degree room coverage. The Wireless PA50 Mic • First, make sure the PA50 Mic is indeed turned on (see above question).
  • Page 33 Can I access Voicemail on • Yes, Calisto supports PSTN Voicemail and Lync/Microsoft Office Calisto? Communicator R2 Voicemail. In the case of PSTN, it requires the user subscribe to the service from their phone provider and enter the Voicemail Access number under Settings>Landline Voicemail>Voicemail Access. In the case of Lync/Microsoft Office Communicator R2, it requires an enterprise to have enabled Unified Messaging application from Microsoft.
  • Page 34: Need More Help

    Tel: 800-544-4660 plantronics.com © 2011 Plantronics, Inc. All rights reserved. Plantronics, the logo design, PA50 and Calisto are trademarks or registered trademarks of Plantronics, Inc. Lync is a registered trademark of Microsoft Corporation in the United States and/or other countries.

This manual is also suitable for:

Calisto 800Calisto p820-mCalisto p825-mCalisto p835-m

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