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User guide
Gaming Monitor
S27DG60*S S27DG61*S
S27FG81*S S32FG81*S
S27FG90*X
(Singapore only: S27DG602SE / S27DG610SE / S27FG812SE / S32FG812SE / S27FG900XE)
(Saudi Arabia only: S27DG602SM / S27DG612SM / S27FG810SM / S32FG810SM / S27FG900XM)
The colour and the appearance may differ depending on the product, and the content in the manual is
subject to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
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Summary of Contents for Samsung S27FG812SE
- Page 1 The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
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Page 2: Table Of Contents
Table of contents Before Using the Product Connecting and Using a Source Device Menu Safety Precautions Read below before connecting the product. Game Electricity and Safety Ports Picture Installation Operation Connecting and Using a PC Connection Using the HDMI Cable Cleaning OnScreen Display Connection Using an DP Cable... - Page 3 Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Samsung Responsibility for the Pay Service (Cost to Customer Service Centre Customers) Product diagnosis (Screen issue) Not a product defect Checking the Resolution and Frequency A Product damage caused by customer's fault Check the following.
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Page 4: Before Using The Product
Do not disconnect the power cord while the product is being used. product. • Only use the power cord provided with your product by Samsung. Do not use the power cord with This symbol indicates that this other products. product has included important DC voltage: Rated voltage marked •... -
Page 5: Installation
Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or ‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a smoke. -
Page 6: Operation
‒ Be sure to power off the product and disconnect the power cord when water or other foreign Warning substances have entered the product. Then contact Samsung Customer Service Centre. • There is a high voltage inside the product. Never disassemble, repair or modify the product •... - Page 7 Caution • Do not hold the product upside-down or move it by holding the stand. ‒ The product may fall and become damaged or cause an injury. • Leaving the screen fixed on a stationary image for an extended period of time may cause •...
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Page 8: Cleaning
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be charged.) Do not press the monitor screen. -
Page 9: Preparations
Preparations Installation Attaching the Stand ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ― Disassembly is the reverse order of assembly. S27DG60*S / S27DG61*S / S27FG81*S / S32FG81*S Push the assembled stand into the main body in the direction of the arrow as shown in the figure. - Page 10 S27FG90*X Stand assembly is complete. Separating the stand neck from the stand base Put the stand base onto the Tightly fasten the connecting stand neck as the direction screw at the bottom of the Lift the assembled stand slightly and press the PUSH button on the bottom of the base. shown in the figure.
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Page 11: Precautions For Moving The Product
Precautions for moving the product S27FG90*X ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. S27DG60*S / S27DG61*S / S27FG81*S / S32FG81*S • Hold the lower corners or edges of the •... -
Page 12: Checking The Space Around The Product
Checking the space around the product Adjusting the Product Tilt and Height ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without Make sure to have enough space for ventilation when placing the product. An internal temperature rise notice to improve quality. - Page 13 Caution S27FG90*X ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. S27DG60*S / S27DG61*S / S27FG81*S / S32FG81*S • Grasp the centre of the monitor and adjust the height. •...
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Page 14: Rotating The Product
Rotating the Product You can rotate your product as shown below. S27DG60*S / S27DG61*S / S27FG81*S / S32FG81*S ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. S27DG60*S / S27DG61*S / S27FG81*S / S32FG81*S -30.0°... -
Page 15: Wall Mount Kit Specifications (Vesa)
If you Wall mount bracket install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount Product kits contain a detailed installation manual and all parts necessary for assembly are provided. -
Page 16: Control Panel
Control Panel Parts Description Use this multi-directional button to turn on the power or navigate ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without menus. notice to improve quality. This LED is power status indicator. ―... -
Page 17: Connecting And Using A Source Device
Connecting and Using a Source Device Read below before connecting the product. Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. Before connecting the product, make sure you remove the power cords from both the product and the external device to prevent damage to the product due to a short circuit or over current. -
Page 18: Ports
Ports S27FG90*X ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to the actual product. S27DG60*S / S27DG61*S / S27FG81*S / S32FG81*S Port Description... -
Page 19: Connecting And Using A Pc
Connecting and Using a PC Connection Using an DP Cable Select a connection method suitable for your PC. Connection Using the HDMI Cable ― It is recommended to use the DP cable provided as an accessory. If not provided, be sure to use a DP cable of 1.5 m or below. -
Page 20: Connecting The Product To A Pc As A Usb Hub
Connecting the Product to a PC as a USB HUB Connecting the Power Using the product as a hub, connect and use various source devices with the product at a time. S27DG60*S / S27DG61*S / S27FG81*S / S32FG81*S ― Port names and the number of ports may differ, depending on the model. HDMI IN DP IN S27FG90*X... -
Page 21: Using The 3D Monitor
Convert 2D videos into 3D videos. • The product's 3D conversion is only supported through the Reality Hub software installed on a ‒ For details on your 3D monitor, please visit the Samsung website at http://www.samsung.com, computer. and refer to the User guide. -
Page 22: Installing The 3D Monitor
‒ Reality Hub software can be downloaded from the Samsung website. ‒ Already-installed games automatically start when they are selected. Alternatively, install it by searching for “Samsung Reality Hub” in the Microsoft Store. * Downloading Reality Hub software Converting 2D to 3D 1) Visit the Samsung website at http://www.samsung.com/support. -
Page 23: Recommended Computer Specifications
Recommended computer specifications Computer system requirements for using Reality Hub Hardware • Windows 10, 64-bit, version 22H2 • At least 4 GB free space (current installed capacity: 2.9 GB) • Windows 11, 64-bit • DDR memory with capacity of at least 2 GB Requirements for using Reality Hub Recommended Intel Notebook... -
Page 24: Tidying Up The Cables
Tidying Up the Cables S27FG90*X S27DG60*S / S27DG61*S / S27FG81*S / S32FG81*S Pass cables through the hole on the stand. Connect the cables to the corresponding ports. Connect the corresponding cables. Pull the right side of the HOLDER-STAND CABLE to remove from the stand. The left side of the HOLDER-STAND CABLE can be damaged when pulled forcibly. -
Page 25: Setting Optimum Resolution
Setting Optimum Resolution Using the Panel Care feature An information message about setting optimum resolution will appear if you power on the product for Protects the panel to prevent problems with the product screen. ― If your OLED Product displays the same still image for 10 minutes, the first time after purchase. -
Page 26: Menu
Menu Function Key Guide → ― The functions available may vary depending on the product model. The colour and shape of parts may Description differ from what is shown. Specifications are subject to change without notice to improve quality. Adaptive-Sync Adaptive-Sync technology is solution that eliminates screen tearing without all the usual lag and latency. - Page 27 Description Description Black Equalizer Adjust the brightness of the dark areas. Screen Size Select the best screen size and ratio. ― This option is not available when As the value gets closer to 1, the darker areas of the screen become Ultrawide Game View is set to On.
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Page 28: Picture
Picture Description Picture Mode mode When the external input is connected through HDMI/DP and Description AV Mode is set to AV, Picture Mode has eleven picture settings (Dynamic, Standard, Eco, Movie, Game Standard, RPG, RTS, FPS, Picture Mode This menu provides an optimum picture quality suitable for the Sports, Original, Custom) that are preset at the factory. - Page 29 Description Description Picture Mode • RTS: Increase the colour temperature and contrast ratio to Color Adjust the colour saturation levels. Colour saturation intensifies as improve visibility of the RTS (Real-Time Strategy) screen and the value nears 50. (Range: 0~50) ― This menu is not available when minimap.
- Page 30 Description Description HDR Tone Mapping Automatically adjusts the brightness with tone mapping processing Gamma Adjust the middle level of luminance. according to HDR content information. ― This menu is not available when PIP Mode is enabled. ― This menu is not available when PIP Mode is enabled.
- Page 31 Description Description Peak Brightness Adjust the maximum brightness for a brighter screen. Eye Saver Mode Set to an optimum picture quality suitable for eye relaxation. ― This menu is not available when PIP Mode is enabled. When Eye Saver Mode is 'On', the blue light that wavelength is ―...
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Page 32: Pip
OnScreen Display Description Description PIP Mode Turn PIP Mode on or off. Language Set the menu language. ― A change to the language setting will only be applied to the onscreen Screen Size Select sub-screen size. menu display. Screen Position Select the position of the sub-screen from the available options. - Page 33 Description Description Off Timer Plus Off Timer PC/AV Mode PC/AV Mode to AV. The picture size will be enlarged. • Timer: Turn on Off Timer mode. This option is useful when you view a movie. ― Products with a display area of 16:9 or 16:10 are only supported. •...
- Page 34 Description Description Input Port Ver. Select an HDMI version. (1.4 / 2.0↑) Key Repeat Time Control the response rate of a button when the button is pressed. ― The supportable device and resolution may differ depending on its Acceleration, sec, or 2 sec can be selected.
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Page 35: Support
Save the update file (in .bin or .img format) that you downloaded is not a monitor problem. Since S/W update is performed normally, from the Samsung website (http://www.samsung.com) to a USB please wait until the update is finished. storage device. -
Page 36: Installing The Software
Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website. (http://www.samsung.com) ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. -
Page 37: Troubleshooting Guide
Check the following. Customer Service Centre Caution ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. When the product makes popping (cracking) sound. The sound may be caused by contraction or expansion from temperature change of external Product diagnosis (Screen issue) components or internal circuit of the product. - Page 38 Screen issue The screen is too bright. The screen is too dark. Adjust Brightness and Contrast. The power LED is off. The screen will not turn on. Screen colour is inconsistent. Check that the power cord is connected properly. Change the Color settings.
- Page 39 Sound issue Issues related to the stereo camera There is no sound. The LED indicator camera at the top of the monitor does not work when using 3D. Re-check the condition of the connected headphone or earphone or adjust the volume. Reset the camera if it does not work.
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Page 40: Q & A
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. ― The path to the settings depends on the installed OS. ― This function may not be supported depending on the model. How can I change the frequency? Set the frequency on your graphics card. -
Page 41: Specifications
Specifications General Model Name S27DG60*S / S27DG61*S S27FG81*S S32FG81*S S27FG90*X Size 67.8 cm 67.7 cm 80.3 cm 68.4 cm Display area 590.42 mm (H) x 333.72 mm (V) 589.97 mm (H) x 332.9 mm (V) 699.48 mm (H) x 394.73 mm (V) 596.736 mm (H) x 335.664 mm (V) Pixel Pitch 0.2292 mm (H) x 0.2292 mm (V) - Page 42 The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. ― This license may not be supported depending on the model or geographical area. Please refer to the samsung.com website for detailed information regarding FreeSync.
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Page 43: Standard Signal Mode Table
Standard Signal Mode Table Model Name S27DG60*S S27DG61*S S27FG81*S / S32FG81*S S27FG90*X Synchronization (PANEL Spec) Vertical Frequency 48 ~ 360 Hz 48 ~ 240 Hz 48 ~ 240 Hz 48 ~ 165 Hz Resolution Optimum resolution 2560 x 1440 @ 120 Hz 2560 x 1440 @ 120 Hz 3840 x 2160 @ 240 Hz 3840 x 2160 @ 165 Hz... - Page 44 Port Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) HDMI IN DP IN VESA, 1280 x 1024 63.981 60.020 108.000 VESA, 1280 x 1024 79.976 75.025 135.000 VESA, 1440 x 900 55.935 59.887 106.500 VESA, 1600 x 900 60.000 60.000 108.000...
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Page 45: Horizontal Frequency
Port Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) HDMI IN DP IN ***Custom Timing, 2560 x 1440 257.169 164.958 699.500 *Custom Timing, 2560 x 1440 385.851 239.957 1111.250 *Custom Timing, 2560 x 1440 578.878 359.999 1667.170 **Custom Timing, 2560 x 1440... -
Page 46: Appendix
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •... -
Page 47: Freesync (For Amd Graphics Card)
― If you encounter any issues when using the function, contact the Samsung Service Centre. FreeSync (for AMD graphics card) ― If you change the screen resolution while the function is On, the screen may intermittently blank out due to the graphic card. Set... -
Page 48: Adaptive-Sync (For Nvidia Graphics Card)
• The sound quality of the product may be degraded. ― If you encounter any issues when using the function, contact the Samsung Service Centre. ― When the resolution is changed while setting Adaptive-Sync, the screen tearing can happen intermittently.
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