More Information - RCA M2001 User Manual

More Information

Troubleshooting Tips
The player does not turn on when
the PLAY button is pressed?
• Battery may be inserted incorrectly.
• Battery may be empty.
Skipping tracks or bad sound
quality?
• Repeat, random or program function
may be activated.
• There may be strong magnetic fields
(e.g. too close to TV) near the unit.
• Low Battery level.
• Check the source of where the track
came from. Play that same song on
the computer to verify the song was
encoded properly.
Cannot perform playback?
• LOCK function may be activated.
• There may be no mp3/WMA/audible
tracks in the internal memory.
USB display does not appear when
connected to computer?
• Check connection between your unit
and the computer. (Refer to the
"Software Installation - File Transfer"
instruction manual)
• Check if the USB drivers are properly
installed (Refer to the "Software
Installation - File Transfer" instruction
manual)
Cannot playback tracks on the
player.
• Make sure audio tracks are encoded
in the mp3 or Windows Media
formats at supported bitrates.
Bitrates support by the player:
mp3 – 48 to 320 kbps
wma – 48 to 192 kbps
• WMA files may be DRM protected
and you don't have the proper rights
(license) to play the files.
• Check the website and/or application
help system of the music download
service provider from where the
content was purchased from for
license acquisition details. For more
information on how license
acquisition works, go to
www.microsoft.com/windows/windo
wsmedia/forpros/drm/default.mspx
• The player's clock is inaccurate. This
may cause DRM files to work
incorrectly. To fix the problems,
install batteries properly and connect
the player to the computer using the
USB cable. Then connect to the
secure service where DRM encoded
files came from. The clock should
reset and DRM files should now work
properly.
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