Lenovo 21LW002CUS User Manual
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Lenovo 21LW002CUS User Manual

Lenovo 21LW002CUS User Manual

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ThinkPad X13 Gen 5 and ThinkPad X13 2-in-1
Gen 5
User Guide

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Summary of Contents for Lenovo 21LW002CUS

  • Page 1 ThinkPad X13 Gen 5 and ThinkPad X13 2-in-1 Gen 5 User Guide...
  • Page 2 Generic Safety and Compliance Notices Third Edition (November 2024) © Copyright Lenovo 2024. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Customize BIOS Defaults ..Lenovo apps ....Reset system to factory defaults ..
  • Page 4 Windows label ....bracket (for selected models) ..Call Lenovo ....Pen dummy (for selected ThinkPad X13 2-in-1 Before you contact Lenovo .

  • Page 5: Discover Your Lenovo Notebook

    Discover your Lenovo notebook ® Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 ThinkPad X13 Gen 5 and ThinkPad X13 2-in-1 Gen 5 User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    Chapter 1. Meet your computer Front view ThinkPad X13 Gen 5 Description Description Item Item Microphone* Infrared camera / camera* Webcam privacy shutter* Touch screen* Power button / power button with Speaker fingerprint reader* © Copyright Lenovo 2024...
  • Page 8 Description Description Item Item NFC (near field communication) mark* Trackpad ® TrackPoint pointing stick TrackPoint Three Buttons * for selected models Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy. Related topics •...
  • Page 9 ThinkPad X13 2-in-1 Gen 5 Description Description Item Item Microphone* Infrared camera / camera* Webcam privacy shutter* Touch screen Power button / power button with Speaker fingerprint reader* NFC (near field communication) mark* Trackpad ® TrackPoint pointing stick TrackPoint Three Buttons * for selected models Chapter 1 Meet your computer...
  • Page 10 Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy. Important information Your computer contains magnets. Keep a safe distance away from devices and objects that might be affected by magnets, such as credit cards.

  • Page 11: Side View

    USB-C power connector USB-A connector (USB 5Gbps, Always (Thunderbolt™ 4) On USB) Audio connector Smart-card reader* Lenovo Integrated Pen (for ThinkPad X13 Nano-SIM-card tray* 2-in-1 Gen 5 only)* USB-A connector (USB 5Gbps) HDMI™ connector Security-lock slot * for selected models Note: For more information about the USB connector name update, see Appendix B “Notice for USB...
  • Page 12 Related topics • “USB specifications” on page 9 • “Charge the computer with ac power” on page 32 • “Use a smart card (for selected models)” on page 35 • “Lock the computer” on page 37 • “Connect to a cellular network (for selected models)” on page 13 •...

  • Page 13: Bottom View

    2. Insert a straightened paper clip into the hole to cut off power supply temporarily. 3. Connect your computer to ac power and then turn on your computer. Note: If your computer is still no response, you can call Lenovo Customer Support Center to get further help.
  • Page 14 Note: Some Lenovo computers include a display that can be rotated 360 degrees. When those products are used as a tablet computer, the temperatures of all the accessible parts are within an acceptable range as defined in IEC 62368-1.

  • Page 15: Features And Specifications

    • Display resolution: 1920 x 1200 pixels • Multi-touch technology* • Lock on leave function* • Fingerprint reader* (integrated in power button) Security features • Lenovo View Privacy Guard* • Lenovo View Privacy Alert* • Trusted Platform Module (TPM)* • Bluetooth • NFC* •...
  • Page 16 • USB-C connector (USB 5Gbps) functionality. To purchase USB-C accessories, go to https:// • USB-C connector (USB 10Gbps) www.lenovo.com/accessories • USB-C connector (Thunderbolt 3) • USB-C connector (Thunderbolt 4) • USB4 connector (USB4 40Gbps) ThinkPad X13 Gen 5 and ThinkPad X13 2-in-1 Gen 5 User Guide...

  • Page 17: Chapter 2. Get Started With Your Computer

    • “Check the battery status” on page 32 • “Charge the computer with ac power” on page 32 Complete the operating system setup Before exploring your computer, you need to complete the operating system setup. The setup includes but is not limited to: © Copyright Lenovo 2024...

  • Page 18: Access Networks

    Connect to the wired Ethernet To connect your computer to a local network, you need a Lenovo USB-C to Ethernet Adapter. Lenovo USB- C to Ethernet Adapter is available as an option and shipped with some computer models. You can purchase one from Lenovo at https://www.lenovo.com/accessories...

  • Page 19: Connect To A Cellular Network (For Selected Models)

    Connect to a cellular network (for selected models) To connect a 4G or 5G cellular data network, you must have a wireless wide area network (WWAN) module and a nano-SIM card installed. The nano-SIM card might come with your computer by countries or regions. If no nano-SIM card is shipped, you will need to purchase one from authorized service carriers.

  • Page 20: Interact With Your Computer

    Interact with your computer Your computer provides you various ways to navigate the screen. Use the keyboard shortcuts Keyboard shortcuts are keys or combinations of keys that provide a quick way to perform particular functions. They help you work more efficiently. The following tables introduce the functions of keyboard shortcuts.

  • Page 21: Use The Trackpoint Pointing Device

    You can customize keyboard settings in Vantage app. To customize detailed settings, open the Vantage app, and then click Device ➙ Input & Accessories. For more keyboard shortcuts, go to https://support.lenovo.com/solutions/windows-support Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling.

  • Page 22: Use The Trackpad

    TrackPoint left button and TrackPoint right button correspond to the left and right buttons on a traditional mouse. Press and hold the TrackPoint center button while using your finger to applying pressure to the pointing stick in the vertical or horizontal direction. Then, you can scroll through the document, Web site, or apps.
  • Page 23 Description Description Item Item Right-click zone Left-click zone Notes: • Some gestures are not available in the following cases: – if the last action was done from the TrackPoint pointing device. – when you are using certain apps. – when you are using two or more fingers and your fingers are too close. •...
  • Page 24 One-and-two-finger touch gestures To do this Gesture One finger taps once. Select an item. One finger taps twice. Open an item. Two fingers tap twice quickly. Display a shortcut menu. Two fingers stretch out. Zoom in. ThinkPad X13 Gen 5 and ThinkPad X13 2-in-1 Gen 5 User Guide...
  • Page 25 To do this Gesture Two fingers pinch in. Zoom out. Two fingers slide horizontally or vertically. Scroll through items. Three-and-four-finger touch gestures To do this Gesture Three fingers tap once. Open search window. Four fingers tap once. Open notification center. Three- or four-finger swipes up.

  • Page 26: Use The Touch Screen (For Selected Models)

    To do this Gesture Three- or four-finger swipes down. Show the desktop. Three- or four-finger swipes left or right. Switch between open apps or windows. Disable the Trackpad The Trackpad is enabled by default. To disable the device: Step 1. Open the Start menu, and then click Settings ➙...
  • Page 27 One-finger touch gesture To do this Gesture Tap and hold. Open a shortcut menu. Swipe from the left. Open the widget panel. Swipe from the right. Open notification center. Two-finger touch gesture To do this Gesture Move two fingers towards. Zoom out.
  • Page 28 Three-and-four-finger touch gesture To do this Gesture Swipe with three fingers up. Show all open windows. Swipe with three fingers down. Show the desktop. Swipe with three fingers to the left or right. Switch apps. Swipe with four fingers to the left or right. Switch desktops.

  • Page 29: Connect To An External Display

    Step 7. If the touch screen still cannot work normally, the touch screen might get damaged. You can call Lenovo Customer Support Center to get further help. Connect to an external display Connect your computer to a projector or a monitor to give presentations or expand your workspace.

  • Page 30: Change Display Settings

    Change display settings You can change the settings for both the computer display and the external display, such as the main or the secondary display, brightness, resolution, and orientation. To change the settings, do the following: Step 1. Right-click a blank area on the desktop and select Display settings. Step 2.

  • Page 31: Use Lenovo Integrated Pen (For Selected Thinkpad X13 2-In-1 Gen 5 Models)

    Play touch-enabled games. Use Lenovo Integrated Pen (for selected ThinkPad X13 2-in-1 Gen 5 models) The garaged rechargeable electronic Lenovo Integrated Pen enables a more precise and easier way of selecting, writing and sketching. Chapter 2 Get started with your computer...

  • Page 32: Charge Lenovo Integrated Pen

    . To purchase Lenovo Integrated Pen, go to https://www.lenovo.com/accessories Note: Lenovo Integrated Pen is not waterproof. Keep the pen away from water and excessive moisture. Charge Lenovo Integrated Pen When the computer is on or in sleep mode, insert the pen back into the pen slot. Then pen is 80% charged in about 15 seconds and 100% charged in about five minutes.

  • Page 33: Chapter 3. Explore Your Computer

    This section provides introduction to Lenovo apps. Lenovo Commercial Vantage The Lenovo Commercial Vantage app (hereafter referred to as Vantage app) is a customized one-stop solution to help you maintain your computer with automated updates and fixes, configure hardware settings, and get personalized support.
  • Page 34 – Background Removal: Conceal the background during a video call to keep the focus on you. – Auto-framing: Automatically keep your face centered in the video call when you move around. – Virtual presenter: Overlay your face on any materials you want to present like a presentation. •...

  • Page 35: Trackpoint Quick Menu

    • Some features might not be able to be used at the same time. • The Lenovo View app periodically updates features to improve your camera and video call experience. The feature description might be different from that on your actual user interface.
  • Page 36 Note: If the TrackPoint Quick Menu does not pop up after you use the launch gesture, this case might be caused by the displacement of the TrackPoint pointing stick due to too much force applied on it. Wait 15 to 30 seconds and try again.

  • Page 37: Intelligent Cooling

    • Audio playback You can select the output device of your preference and set the volume of your selected channel or mute • Noise suppression You can suppress your own background noise and the noise from other meeting participants. – Off: Disable noise suppression. –...

  • Page 38: Manage Power

    Note: Some models might not ship with ac adapters or power cords. Use only the certified adapters and power cords provided by Lenovo that comply with the requirements of relevant national standards to charge the product. It is recommended to use the Lenovo qualified adapters. You can refer to https:// www.lenovo.com/us/en/compliance/eu-doc...

  • Page 39: Charge Your Computer With P-To-P 2.0 Charging Function

    Charge your computer with P-to-P 2.0 charging function Both USB-C connectors (Thunderbolt 4) on the computer feature the Lenovo-unique P-to-P 2.0 (Peer to Peer 2.0) charging function. Note: The actual charging speed of your computer depends on many factors, such as the remaining battery power of the computers, the wattage of the ac power adapter, and whether you are using the computers.

  • Page 40: Connect To A Bluetooth Device

    Connect to a Bluetooth device You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a smartphone, or speakers. To ensure successful connection, place the devices at most 10 meters (33 feet) from the computer. Conventional pair This topic helps you connect to a Bluetooth device by conventional pair.

  • Page 41: Use A Smart Card (For Selected Models)

    By using NFC, you can simply tap and connect your computer and another NFC-enabled device over a few centimeters or inches. To pair with an NFC card or smartphone: Note: Ensure that the NFC card is in NFC Data Exchange Format (NDEF), otherwise the card cannot be detected.
  • Page 42 ThinkPad X13 Gen 5 and ThinkPad X13 2-in-1 Gen 5 User Guide...

  • Page 43: Chapter 4. Secure Your Computer And Information

    Note: The slot supports cable locks that conform to the Kensington NanoSaver lock standards using Cleat™ locking technology. You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com Log in with fingerprint recognition (for selected models) The fingerprint reader is integrated with the power button.

  • Page 44: Log In With Facial Recognition (For Selected Models)

    Maintenance tips: • Do not scratch the surface of the reader with anything hard or sharp. • Do not use or touch the reader with a wet, dirty, wrinkled, or injured finger. Log in with facial recognition (for selected models) You can log in to the computer with your facial recognition.

  • Page 45: Protect Data Against Power Loss

    To check the type of your M.2 solid-state drive: Step 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window. On the TOOLS tab, select SYSTEM INFORMATION ➙ STORAGE using the arrow keys.

  • Page 46: Power-On Password

    The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.

  • Page 47: Set, Change, Or Remove A Password

    Step 6. Press F10 to save changes and exit the UEFI BIOS menu. If you have not set a supervisor password or a system management password, contact a Lenovo-authorized service provider to have the power-on password removed. What to do if you forget your system management password Follow the instructions to remove the system management password if you forget your system management password.

  • Page 48: Associate Your Fingerprints With Passwords (For Selected Models)

    Lenovo-authorized service provider to have the storage drive replaced. A fee will be charged for parts and service. If the storage drive is a CRU (Customer Replaceable Unit), you can also contact Lenovo to purchase a new storage drive to replace the old one by yourself. To check whether the storage drive is a CRU and the relevant replacement procedure, see “CRU list”...

  • Page 49: Log In To The System With Passwordless Power-On Authentication

    Step 2. Press F12 during the power-on process. Step 3. If you set a power-on password, you are prompted to enter the correct password. Select App Menu ➙ ThinkShield Passwordless Power-On Device Manager and press Enter Step 4. Step 5. Insert the FIDO2 USB device to register the device by following steps: Select the available FIDO2 USB device that you want to register in the Discovered Devices field.
  • Page 50 ThinkPad X13 Gen 5 and ThinkPad X13 2-in-1 Gen 5 User Guide...

  • Page 51: Chapter 5. Configure Advanced Settings

    Note: The Lenovo BIOS Simulator Center makes periodic updates of the settings. The UEFI BIOS simulator interface and description of settings might be different from that on your actual user interface. Customize BIOS Defaults The feature provides a solution to backup your preferred BIOS Setup settings.

  • Page 52: Reset System To Factory Defaults

    Step 2. Select Restart ➙ Save Custom Defaults. Step 3. Click Yes to save the settings configuration you customized. Load the customized settings configuration Follow the instructions to load the customized settings configuration. Step 1. Restart the computer. When the logo screen is displayed, press F1 to enter the UEFI BIOS menu. Step 2.

  • Page 53: Detect Memory Retraining

    During the UEFI BIOS self-recovery, the screen might be blank. You can check the progress based on blinking modes of the LED indicators on Esc, F1, and F4. For details, refer to the following table. Note: Do not press the power button to interrupt the progress. Wait a few minutes until the logo screen is displayed.

  • Page 54: Update The Uefi Bios

    If the latest UEFI BIOS update package is available, follow the on-screen instructions to download and install the package. From the Lenovo Support Web site Follow the instructions to update the UEFI BIOS from the Lenovo Support Web site. Step 1. Go to and select the entry for your computer.

  • Page 55: Install Device Drivers

    • Go to and select the entry for your computer. Then, follow the on-screen https://pcsupport.lenovo.com instructions to download and install necessary drivers and software. • Apply Windows Update to get the latest updates, such as the security patches. Then, follow the on-screen instructions to download and install the necessary updates.
  • Page 56 ThinkPad X13 Gen 5 and ThinkPad X13 2-in-1 Gen 5 User Guide...

  • Page 57: Chapter 6. Cru Replacement

    If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 58: Disable Fast Startup

    For the removal procedure, refer to the built-in battery replacement instructions in this documentation. • For the non-CRUable built-in battery connected to the system board with comb connectors: Call Lenovo Customer Support Center for help. To check whether the built-in battery on your computer is a CRU, see the CRU list in Chapter 6 “CRU replacement”...
  • Page 59 1. Disable Fast Startup and the built-in battery. See “Before you replace any CRU” on page 51. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn over the computer. Step 1.

  • Page 60: Wireless Wan Module And Its Bracket (For Selected Models)

    • Wireless WAN ready model identifies that product has preinstalled wireless WAN antennas and allows a user-installable wireless WAN module. • Only wireless WAN model or wireless WAN ready model is allowed to install the optional Lenovo wireless WAN module.
  • Page 61 Step 2. Install the wireless WAN module and its bracket in reverse order. Type 2 Note: A Mylar film might cover the wireless WAN module. To access the wireless WAN module, peel off the film first. Step 1. Remove the wireless WAN module and its bracket as shown below. Step 2.

  • Page 62: Solid-State Drive And M.2 Solid-State Drive Bracket (For Selected Models)

    cable to the connector labeled WHITE GREY, and the black and grey cable to the connector labeled BLACK GREY. M.2 solid-state drive and M.2 solid-state drive bracket (for selected models) Follow the instructions to replace the M.2 solid-state drive and M.2 solid-state drive bracket. Prerequisite Before you start, read Generic Safety and Compliance Notices...

  • Page 63: Pen Dummy (For Selected Thinkpad X13 2-In-1 Gen 5 Models)

    Install the M.2 solid-state drive and M.2 solid-state drive bracket in reverse order. Pen dummy (for selected ThinkPad X13 2-in-1 Gen 5 models) Depending on models, a pen dummy might come with your computer. Follow the instructions to replace the pen dummy with a Lenovo Integrated Pen. Prerequisite Chapter 6...
  • Page 64 Before you start, read and print the following instructions. Generic Safety and Compliance Notices For access, do the following: 1. Disable the built-in battery. See “Disable the built-in battery” on page 52. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3.

  • Page 65: Chapter 7. Help And Support

    Scan the QR code on the base cover assembly to view the following information: • Your product information and warranty status • The latest Lenovo-verified drivers and software • Troubleshooting and diagnosing solutions when hardware or software issue is encountered •...
  • Page 66 Question Solution 1. Go to Lenovo Support Web site at https://pcsupport.lenovo.com How do I check my repair status? 2. Search by the product name, and navigate to the Repair Status section. 3. Enter the serial number to check the repair status.
  • Page 67 The test lasts for about 20 seconds and then exits automatically. You also can press the power button to exit the test. 2. Contact Lenovo for support and provide the test result. See “Call Lenovo” on page 67. Chapter 7...

  • Page 68: Error Messages

    If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 68. Message Solution The computer turned off because the battery power is low.
  • Page 69 • We recommend that you speak to our Customer Support Center before attempting to service the computer yourself so that you can be directed to the correct documentation and repair information. It might be recommended to have a Lenovo-authorized service provider repair your computer depending on the complexity of the error or fault.

  • Page 70: Lenovo Memory Self Repair (For Intel Models Only)

    Lenovo Memory Self Repair (for Intel models only) Lenovo Memory Self Repair (hereafter referred to as repair tool) enables you to repair memory single-bit or single-row failure with internal redundant resources. It is recommended that you use the repair tool in the following situations: •...

  • Page 71: Diagnose And Troubleshoot Your Computer

    “Call Lenovo” on page 67 Diagnose and troubleshoot your computer This section provides introduction to a set of diagnostics and troubleshooting tools at Lenovo Support Web site, the Vantage app, and in your computer. They can help you diagnose common software and hardware issues.

  • Page 72: Hardware Scan

    Step 5. If any hardware failure is detected and you are unable to locate and resolve the problem, you can call Lenovo Customer Support Center. See “Call Lenovo” on page 67. Recover your Windows operating system When you encounter some unexpected issues with your operating system, you can choose to recover your operating system by yourself or call Lenovo Customer Support Center.

  • Page 73: Self-Help Resources

    In some cases, an earlier Windows version might be preinstalled under the terms of the Windows Pro edition license downgrade rights. Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Chapter 7...

  • Page 74: Before You Contact Lenovo

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 75: Purchase Accessories Or Additional Services

    Lenovo keyboards support various accessibility features. For example: – Tactile markings on some keys for easier identification Tactile markings provide all users with a way to find keys without looking at the keyboard. Lenovo provides bumps for the following keys: –...
  • Page 76 TrackPoint pointing device, see “Use the TrackPoint pointing device” on page 15 • Industry-standard connectors The industry-standard connectors on Lenovo products enable better compatibility with peripheral devices. ThinkPad X13 Gen 5 and ThinkPad X13 2-in-1 Gen 5 User Guide...
  • Page 77 • Operating systems The accessibility features of the operating systems can be configured to assist users in the following ways: – Vision features, such as text size and visual effect settings, make the screen contents easier to see. – Hearing features, such as audio and caption settings, make the screen contents easier to hear. –...
  • Page 78 ThinkPad X13 Gen 5 and ThinkPad X13 2-in-1 Gen 5 User Guide...

  • Page 79: Appendix A. Compliance Information

    Power consumption in sleep mode (W) For Intel models: 0.8 Power consumption in off mode (W) For Intel models: 0.3 Locate the UltraConnect wireless antennas Your computer has an UltraConnect™ wireless antenna system. You can enable wireless communication wherever you are. © Copyright Lenovo 2024...
  • Page 80 The following illustration shows the antenna locations on ThinkPad X13 Gen 5: Wireless LAN antenna (auxiliary)* Wireless LAN antenna (main)* Wireless WAN antenna (MIMO1)* Wireless WAN antenna (main)* Wireless WAN antenna (auxiliary)* Wireless WAN antenna (MIMO2)* * for selected models ThinkPad X13 Gen 5 and ThinkPad X13 2-in-1 Gen 5 User Guide...

  • Page 81: Operating Environment

    The following illustration shows the antenna locations on ThinkPad X13 2-in-1 Gen 5: Wireless LAN antenna (main and auxiliary) Wireless WAN antenna (auxiliary)* Wireless WAN antenna (main)* * for selected models Operating environment This section provides information about the operating environment of your computer. Maximum altitude (without pressurization) 3048 m (10 000 ft) Temperature...
  • Page 82 Note: When you charge the battery, its temperature must be no lower than 10°C (50°F). Relative humidity • Operating: 8% to 95% at wet-bulb temperature 23°C (73°F) • Storage and transportation: 5% to 95% at wet-bulb temperature 27°C (81°F) ThinkPad X13 Gen 5 and ThinkPad X13 2-in-1 Gen 5 User Guide...

  • Page 83: Appendix B. Notice For Usb Connector Name Update

    Appendix B. Notice for USB connector name update The USB Implementers Forum published a revision of the guideline for USB connector names in September, 2022. Lenovo follows the revised guideline and updates USB connector names accordingly. You can refer to the table below for naming update details.
  • Page 84 ThinkPad X13 Gen 5 and ThinkPad X13 2-in-1 Gen 5 User Guide...

  • Page 85: Appendix C. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 86 Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.

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