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HealthyYOU VENDING HY-800 System Manual

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Vending System Manual
Model Number: HY-800/850/870
February 2011
Revision A

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Summary of Contents for HealthyYOU VENDING HY-800

  • Page 1 Vending System Manual Model Number: HY-800/850/870 February 2011 Revision A...
  • Page 2 © 2011 HealthyYOU™ Vending - All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, or stored in a database or retrieval system, without the prior written permission of HealthyYOU™ Vending. The information contained in this publication was correct to the best of the company’s knowledge when it was produced.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS Copyright Clearing Machine Cash, Sales & Vend Memory – 29 Machine Serial Numbers- 2 Selecting Coin Return Options -29 Part One Part Five INTRODUCTION - SERVICE AND MAINTENANCE - Quick Start Setup Guide - 5 General Maintenance - 30 Features and Facts - 7 Cleaning - 30 Tips for Smooth Operation - 8...

  • Page 4: Machine Serial Numbers

    These serial numbers are necessary to provide quick service and detailed part information for your HealthyYOU™ Machines. ______________ Serial # for HY-800: ________________ Serial # for HY-850: _________________ Serial # for HY-870: ______________...

  • Page 5: Introduction

    Congratulations on investing in your new HealthyYOU™ Vending Systems! In this manual you will find information on how to setup, install, operate, and maintain your new vending equipment. Specifications: HY-800: (Top Portion – Snack and Electronic Control Unit) • Weight: 187 lbs •...
  • Page 6 The HealthyYOU™ Vending System Includes: HY-800: 1. HY-800 snack vending machine 2. HealthyYOU™ Vending System Manual (February 2011- Revision A) 3. Machine Keys: a. The first key is for the “front doors”; two keys are provided (chrome headed barrel keys) b.

  • Page 7: Quick Start Setup Guide

    HY-800/850 Quick Start Setup Guide (HY-870 Entrée/Side Dish Setup Is Found In the Appendices on Page 38) Congratulations on the purchase of your new HealthyYOU™ Vending System. Let’s get it set up! NOTE: Your machine has been configured and pre-tested by factory technicians prior to shipment.
  • Page 8 • Look into the interior of the bottle drink beverage section and pull forward the internal divider (look for round finger hole at the top of the divider and pull forward). 16.9 oz plastic bottles (typical water bottle) go in bin B04.
  • Page 9 HY-800/850 Features & Facts Sheet: Your HY-800/850 vending machines have the following features: “Fill it & Go” “Fill it & Go” operation allows the operator /service employee to refill the machine without having to open the Electronic Control Unit/cash box area. This is great for owners who employ people to service their machines but don’t want them to have access to the cash.
  • Page 10 Tips for the Smooth Operation of Your HealthyYOU™ Vending System 1. The snack bins have NO sold out sensors. The visible bin (that is empty) is the sold out signal to customers. If you need to empty a bin of merchandise, it is easy to get into the snack bins and simply remove the items from between the coils.

  • Page 11: Part Two

    Bins A01-A05 Cookie/Cracker Tray Bins A06-A11 Nutritional Bar Tray Bins A12-A20 Drink Door Drink Display Window (on front side) Can Bins B01-B03 Bottle Bins B04-B06 Figure 1 - Components of the HY-800 & HY-850 Machine Page 9 © 2011 HealthyYOU™ Vending...
  • Page 12 NOTE: Units are HEAVY and BULKY. Use EXTREME CAUTION You must have two persons to perform the unloading and installation process. 2.2.1 - For HY-800 SNACK UNIT: 1. Cut vinyl straps and remove the cardboard shipping box, Styrofoam and clear plastic cover from the vending machine ( use care if using a razor) 2.
  • Page 13 Figure 4 – Tilt right side upward and remove skid Figure 5a –Tilt left side upward and remove skid Figure 5b – Gently lower machine Page 11 © 2011 HealthyYOU™ Vending...

  • Page 14: Assembly

    2.3 – Assembly Tools Required: Medium Phillips Screwdriver Stubby (short) Phillips Screwdriver (or Drill Driver with Phillips Head) 7mm Nut Driver 1. Using two or more people, lift and carefully place the SNACK UNIT on top of the DRINK UNIT (see Figures 6a &...
  • Page 15 Figure 7d 3. Open the back panel on the HY-800 units. 4. Remove the small plate on the bottom-left side of the HY-800 machine by detaching two screws revealing a rectangular cut-out. 5. Locate the plugs (5-pin white and 2-pin black) from the back of the HY-850 unit.
  • Page 16 9. Place the connected cables inside the HY-800 machine and let them float inside. 10. Next, connect the 2-pin black plug from the HY-850 with any one of the 3 black 2-pin sockets from the HY-800. These sockets come out of the power supply box. You will feel a “click” linking the two together.

  • Page 17: Location

    15. Press down on the small red button located on the top right corner of the circuit board (this is the Service Mode Button). The LCD now reads “Sales”. You are now in “Service Mode”. See the Service Mode Menu for the selections and descriptions of those selections.

  • Page 18: Power And Surge Protection

    2.5 – Power and Surge Protection It is recommended that a surge protection device be utilized. Multiple outlet surge protectors (Figure 14 & 15) are generally available at hardware stores, Radio Shack, electronics retailers, or manufacturers like Prime Wire and Cable (www.primewirecable.com).
  • Page 19 Service Mode Button ECU Power Switch ECU Reset Button Figure 16a – ECU reset & service mode buttons Figure 16b – ECU power switch ECU Lock Two other buttons you will find in the Electronic Control Unit (ECU) are: ECU Reset Button (Figure 16a): This is the black button on the top left corner of the main circuit board.
  • Page 20 Note: Use keypad to navigate: "Enter" to go to next Sub-Menu; "Down or How to Navigate the HY800/850 Vending System Up Arrow" to navigate within the Sub-Menu; "Cancel" to return to previous menu. MAIN MENU Sub-menu Sub-menu Sub-menu DESCRIPTION OF ACTION SALES Show Total Cash Shows total cash put into the machine.

  • Page 21: Configuring The Vending Machine For Sales

    ECU keypad. NOTE: Some items such as 12 oz. or 16 oz. cans are too wide to work in this bin. Always test products prior to purchasing large quantities to make sure they will vend properly. Ensure the HY-800 SNACK UNIT is Press the ENTER button. LCD reads properly attached to the HY-850 “Type: 16oz Drink”.

  • Page 22: Loading Chips, Snacks, Etc. And Beverages

    4.2– Loading Chips, Snacks, etc. and Beverages To begin loading items into the snack bins: Make sure the SNACK UNIT main front Load the products correctly in between the door is fully opened. coils in the product tray. CAREFULLY cut the zip ties that secure the NOTE: bottom left corner of product must wheels of the three product trays (Figure be loaded in front of the coil to vend...

  • Page 23: Beverage Bin Capacities

    DRINK UNIT Beverage Bin Capacities: • There are three bins for 12oz. cans (B01, B02, and B03), one bin for 16oz. plastic bottles or 8.3oz cans (B04) and two bins for 16 or 20oz. plastic bottles or 12oz to 16oz cans B05 and B06).
  • Page 24 5th ramp “top” load this ramp SECOND ramp load this ramp THIRD ramp load this ramp FOURTH ramp load this ramp FIFTH ramp “bottom” 5 cans here FIRST Figure 21 – Locations Bins B01–B03 These first 5 cans drop to the bottom of the machine. of Drink section Side View Instructions for reloading cans when servicing machine.
  • Page 25 Figure 22 – Pull bottle door “up” then “out” Figure 23 – Pull divider toward you Figure 24 – Figure 25 – Fill “front” section last, with cans or Fill “back” section first with cans or bottle tops away from you. bottle tops away from you.
  • Page 26 Examples of some drinks that will vend in the HY-850 B01, B02, B03 Bins B01, B02 & B03 have been designed to vend standard 12 fl oz cans. 8.3 oz Beverages: Dole Juice cans 8.4 fl oz Lifeway Kefir Pomegranate Smoothie 8 oz Any similar brand 8.3 oz, 8.4 oz can or bottle Note: 12 oz regular cans will not vend in B04 16 oz Beverages:...
  • Page 27 3. Spacer insertion and product loading: a. Select a can or bottle sample with which you wish to fill the bin. Place/hold it against the front of the bin. Make note of the first spacer slot closest to the top of your can or bottle sample (Figure 29). b.
  • Page 28 Install Spacer here Install Spacer here Figure 27 – Install inner spacer Figure 28 – Install outer spacer Folding down the Bin Divider Spacer Slots Figure 29 Figure 30 Spacer in the back Load cans in back Close Divider Figure 31 Figure 32 Figure 33 Page 26...

  • Page 29: Displaying Beverages Behind The Window -27

    Second spacer inserted Divider closed in into slots in front section. upright position. Figure 34 – Divider closed Figure 35 – Install front spacer Can or bottles loaded in Close door. front section. Figure 36- Load cans in front section Figure 37- Close door 4.3 - Displaying beverages behind the window •...

  • Page 30: Setting Prices

    NOTE: Factory pre-set prices are $ 0.75 on all snack bins, $0.85 on all drinks. • Ensure the HY-800 SNACK UNIT is properly attached to the HY-850 DRINK UNIT and all electrical connections are firmly and properly in place. •...

  • Page 31: Clearing Machine Cash, Sales & Vend Memory

    Clearing the machine memory in preparation to vend, after the initial loading of coins, snacks and beverages, and after restocking or servicing the machine • Ensure the HY-800 SNACK UNIT is properly attached to the HY-850 DRINK UNIT and all electrical connections are firmly and properly in place. •...

  • Page 32: Service And Maintenance

    Part Five – SERVICE AND MAINTENANCE 5.1 – General Maintenance 5.1.1 – Cleaning Clean the internal and exterior cabinet with a damp cloth. Do not use ammonia based window cleaners to clean the product display windows. To lower the electricity costs and minimize service, it is very important to clean the condenser regularly. Check the condenser quarterly and clean as needed.

  • Page 33: Service And Technical Information -31

    2. Put the top back on the bill acceptor by lining up the hinge pieces in the back so the “hood is open”. Then close the acceptor until it clicks into place and the blue entry light comes on. Reinstall the bill acceptor by lining up holes in the acceptor with the guide pins on the machine and pressing the acceptor forward until it locks back into place.
  • Page 34 5.2.1 Electronic Control Unit Electronic Control Unit components are mounted on the service tray and mounting plate at the side and back of the snack trays (Figures 44 and 45). To access the Electronic Control Unit, unlock the lock at the top, and pull on the bottom or sides to slide it out away from the vending cabinet.

  • Page 35: Vending Motor

    5.2.2 – Vending motor The machine vends products by using a gear motor connected to a spiral. How to remove a snack motor: a. Open the back door on the snack machine (Figure 47) b. Select the defective motor that requires replacement c.
  • Page 36 “Sold Out” Sensors To remove motors, remove harness connector & 4 mounting screws. Harness Connector “Sold Out” Sensors Figure 50 – Beverage Motors and “Sold Out” Sensors Installing Beverage Motors: a. When installing replacement motors for B01, B02 and B03, make sure the copper sheath is aligned as shown in (figure 51a).

  • Page 37: Refrigeration Unit

    These are the bottle dispensing tubes for B04, B05 and B06. They rotate 180 degrees for each vend cycle. They alternate dispensing from the front bin to the rear bin as they rotate. To see how this works, simply do a motor test and look underneath. You will see the rotation and will see how the products are dispensed.
  • Page 38 If there is a service problem: (Figure 54) 1. Unplug the power cord 2. Remove the protection grid plate 3. Disconnect the power plug 4. Remove the mounting screws Pull the refrigeration unit out by pulling the handles toward you. Disconnect power plug Remove mounting...
  • Page 39 Note: After extended use, the refrigeration unit may need to be serviced. To remove the refrigeration unit, we recommend sliding a “dull” thin blade, such as a flexible putty knife, over the top of the rubber gasket in the cooler chamber. This will break the seal between the rubber gasket and the metal surface of the machine, thus allowing the unit to slide out easier.

  • Page 40: Appendices -38

    Appendices The following have been included for your information and convenience: x HealthyYOU™ Entrée/Side Dish Installation Instructions x CoinPro 3™ Electronic Changer Operation and Service Manual x Global Bill Acceptor – GBA ST2, o Maintenance o Diagnostics and Troubleshooting Page 38 ©...
  • Page 41 Ensure all listed parts (above) were received with your unit. If not, call the Technical Support department at 1-866-599-0214. B. Place the HY-870 on the right side of the HY-800/850 (when standing/facing it), open the door and align the holes on the HY- 870 with the holes on the HY-800/850.
  • Page 42 Insert cable from HY- Then pull to the front of the ECU. 870 to HY-800/850 and pull to front of the 5. Unscrew a wire keeper from control panel to insert cable. Then wrap keeper around the wire and re-attach.
  • Page 43 8. Replace back cover and install wire cover from HY-870 to HY-800/850 - inserting entrée/side dish vendor cable thru the cutout in side of back cover. Install protective wire covers. 9. Connect HY-870 to HY-800/850 with metal brackets using metal plates and screws provided.
  • Page 44 Testing and Loading the Machine Now that the machine is assembled and is working you can test it for functionality. Go through the following exercise to make sure the HY-870 is working with the HY-800/850: 1. Press the red service mode button on 12.
  • Page 45 Coinco 9302-GX SERIES ELECTRONIC CHANGER Operation and Service Manual...

  • Page 46: For Your Records

    Section 1: General Information INTRODUCTION AFTER UNPACKING This manual contains information on installing, After unpacking the unit, inspect it for any possible operating and maintaining Coinco’s CoinPro 3, shipping damage. If the unit is damaged, notify the 9302-GX coin changer. This manual is intended for shipping company immediately.

  • Page 47: Specifications

    Section 1: General Information SPECIFICATIONS Coin Tube Capacity 5¢ 10¢ 25¢ Power Requirements tube tube tube · 34VDC · 3.6 Amp max. at 26VDC for 100 ms every 500 LO 25¢ LO 25¢ ms during payout Option Option · 750 m Amp max. for 1 second for each coin Switch Switch accepted...

  • Page 48: Installing The Changer

    Section 2: Installation INSTALLING THE CHANGER 1=USA/CAN Not Used 2=LO 25¢ ON: Quarters are directed to cash box once change tube has 1. Remove power from vendor. approximately 28 quarters 2. Remove the acceptor from the changer by OFF: Quarters are put into change releasing acceptor latches and pulling the top of tube until it is full.

  • Page 49: Coin Recognition

    Section 3: Operation COIN RECOGNITION REJECTED COIN See Figure 3 See Figure 4 As a coin enters the changer through the acceptor If a coin is rejected for any reason, both the UPPER funnel, its impact is absorbed by a white ceramic rail (coin tube) and the LOWER (cash box) gate will which debounces the coin and allows it to continue remain closed.

  • Page 50: Accepted Coin

    Section 3: Operation ACCEPTED COIN cash box via the changer cash box chute. If the appropriate coin tube is not full (full sensor not See Figures 5 and 6 covered by coins), the coin tube gate will open An accepted coin will be routed to either the vendor directing the coin down a ramp.

  • Page 51: Coin Payout

    Section 3: Operation CREDIT AND ACCUMULATION See Figure 7 There are two sensors, one in the separation section of the acceptor and one in the cash box path of the acceptor. As coins pass either one of these sensors, the changer sends credit information to the vendor electronic controller where the coin credit is accumulated.
  • Page 52 Section 3: Operation CHANGE STORAGE INTERFACE BETWEEN THE See Figure 8 9302-GX COIN CHANGER AND VENDOR / CONTROLLER The full tube sensors in each coin tube continually report the (full/not full) status to the coin changer See Figures 9 and 10 logic board.
  • Page 53 Section 3: Operation Figure 9 9302-GX Controller/Vendor Interface Figure 10 Page 10...

  • Page 54: Routine Maintenance

    Section 4: Maintenance ROUTINE MAINTENANCE Payout Assembly With payout solenoids disconnected from main logic Routine maintenance will improve performance and board, remove the four screws - two from each side- extend the working life of the 9300 series changer at the bottom of the housing. Separate payout and reduce the need for more involved repairs.

  • Page 55: Clearing Coin Jams

    Section 4: Maintenance DISASSEMBLING PAYOUT BASE FOR CLEANING Remove the four Phillips head screws from the bottom plate. Remove bottom plate and individual slides. Clean parts with mild detergent and hot water as desired. DO NOT SUBMERGE SOLENOIDS IN WATER. Replace slides making sure part numbers face up into changer.

  • Page 56: Section 6: Troubleshooting

    Section 6: Troubleshooting INTRODUCTION Logic troubleshooting minimizes time spent in removing and replacing modules that are not The Troubleshooting Guide on the following pages is defective. Some failures are caused by minor intended to help locate problems within the coin problems such as loose or faulty connections.
  • Page 57 Section 6: Troubleshooting 9302-GX TROUBLESHOOTING GUIDE TROUBLE POSSIBLE CAUSE PROCEDURE REMEDY No coin acceptance Coin return lever Make sure changer is mounted Reposition changer or rejects percentage correctly and coin return lever and/or vendor of good coins is in proper position coin return lever.
  • Page 58 Section 6: Troubleshooting 9302-GX TROUBLESHOOTING GUIDE TROUBLE POSSIBLE CAUSE PROCEDURE REMEDY Accepted quarters go Quarter coin tube Check to see that quarter coin Fill quater coin to quarter coin tube when has less than 22 tube has a minimum of 22 tube with 22 Lo-$.25 switch is ON quarters...
  • Page 59 Section 6: Troubleshooting 9302-GX Wiring Diagram Page 20...
  • Page 60 Global Bill Acceptors Operations Manual Global Bill Acceptor – ST2 If you have issues with your Bill Acceptor, not covered in this document, please call Technical Support at 1-866-599-0214 or email: techsupport@1800vending.com. Page 1 of 6 Astrosys International Ltd July 2009 GBA ST2 Op Manual V2.00...
  • Page 61 Global Bill Acceptors Operations Manual MAINTENANCE CLEANING THE VALIDATOR NOTE PATH: Equipment Required Cotton Swab or lint free cloth. Cleaning solution. A mix of Water and up to 50% Isopropyl Alcohol is recommended. (DO NOT use more than 50% Isopropyl alcohol) (NEVER use cleaning agents such as “Amberclens”...

  • Page 62: Diagnostics And Troubleshooting

    Global Bill Acceptors Operations Manual 9.2 – Image of GBA ST2 in open position for cleaning and jam clearance. 10.0 DIAGNOSTICS & TROUBLESHOOTING Introduction: The GBA ST2 is fitted with a tri-colour (Red/ Green/Orange) status LED, located on the top of the unit.
  • Page 63 Global Bill Acceptors Operations Manual If the host inhibits the unit then the green LED will flash slowly (rate 0.5Hz, approx 1 sec on / 1 sec off). Page 4 of 6 Astrosys International Ltd July 2009 GBA ST2 Op Manual V2.00...
  • Page 64 Global Bill Acceptors Operations Manual Fault Conditions: Indicated by turning the LED Red. Fault LED State Stacker full or Jam Solid Red LED Cashbox not present Slow Flashing Red (approx. 0.5Hz) OASG Lock out Fast Flashing Red (approx. 1 Hz) Order of precedence of Error Codes: There may be situations where more than one fault/operating condition is applicable, in which case the order of precedence of displaying the codes is as follows:...
  • Page 65 Global Bill Acceptors Operations Manual 10.2 Troubleshooting The following information is presented for customers’ guidance in identifying problems with the GBA ST2. It does not necessarily cover every possible situation. Problem Symptoms Possible Cause Investigate Possible Solution Unit does not work - belt 1.

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Hy-850Hy-870

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