Identifying your server When you contact Lenovo for help, the machine type and serial number information helps support technicians to identify your server and provide faster service. The machine type and serial number are on the ID label on the right rack latch in the front of the server.
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Scan the QR code with a mobile device and a QR code reader application to get quick access to the Lenovo Service web site for this server. The Lenovo Service Information Web site provides additional information for parts installation and replacement videos, and error codes for server support.
Your server implements the following features and technologies: • Lenovo XClarity Controller (XCC) The Lenovo XClarity Controller is the common management controller for Lenovo ThinkSystem server hardware. The Lenovo XClarity Controller consolidates multiple management functions in a single chip on the server system board. Chapter 1...
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The server provides a QR code on the system service label, which is on the cover of the server, that you can scan using a QR code reader and scanner with a mobile device to get quick access to the Lenovo Service Information website.
– Designed for Land Grid Array (LGA) 3647 socket – Thermal Design Power (TDP): up to 150 watts For a list of supported processors, see: https://serverproven.lenovo.com/ Notes: • All processors on the system board must be of the same type, and have the same speed, number of cores, and frequency.
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• VMware ESXi • Red Hat Enterprise Linux Operating systems • SUSE Linux Enterprise Server For a complete list of operating systems, see: https://lenovopress.lenovo.com/osig For OS deployment instructions, see: “Deploy the operating system” on page 126. ThinkSystem SR590 Setup Guide...
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Table 1. Server specifications (continued) Specification Description Internal drives The supported drives vary by models. • Up to eight 3.5-inch simple-swap SATA drives • Up to eight 3.5-inch hot-swap SAS/SATA drives • Up to twelve 3.5-inch hot-swap SAS/SATA/NVMe drives (NVMe drives supported only in drive bays 8–11 if a 3.5-inch AnyBay backplane is installed) •...
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940 adapters (Gen 4) in the same system is not allowed. • RAID 930/940 series or 9350 series adapters require a RAID flash power module. • RAID 4350/5350/9350 series adapters cannot be mixed with HBA/RAID 430/440/ 530/540/730/930/940 series SAS/SATA adapters. ThinkSystem SR590 Setup Guide...
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Table 1. Server specifications (continued) Specification Description System fans • One processor: three hot-swap fans (including one redundant fan) • Two processors: four hot-swap fans (including one redundant fan) Notes: • For server models with twelve 3.5-inch drive bays and has one of following processors installed, if one fan fails, replace it with a new fan to avoid cooling problems: Intel Xeon 5122, 6140, 6140M, 6152, 8156, 8158, 8160, 8160M, 8164, 6242, 6240, 6248, 6252, or 6210U.
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– ASHRAE class A4: 8%–90%; maximum dew point: 24°C (75°F) – Shipping or storage: 8%–90% • Particulate contamination Attention: Airborne particulates and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server. ThinkSystem SR590 Setup Guide...
If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.
Management offerings The XClarity portfolio and other system management offerings described in this section are available to help you manage the servers more conveniently and efficiently. ThinkSystem SR590 Setup Guide...
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Consolidates the service processor functionality, Super I/O, video controller, and remote presence capabilities into a single chip on the server system board. Interface • CLI application • GUI application Lenovo XClarity Controller • Mobile application • Web interface • REST API Usage and downloads https://pubs.lenovo.com/xcc/...
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Description Series of applications that integrate the management and monitoring functionalities of the Lenovo physical servers with the software used in a certain deployment infrastructure, such as VMware vCenter, Microsoft Admin Center, or Microsoft System Center while delivering additional workload resiliency.
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2. Firmware updates are limited to Lenovo XClarity Provisioning Manager, BMC firmware, and UEFI updates only. Firmware updates for optional devices, such as adapters, are not supported. 3. The server UEFI settings for option ROM must be set to UEFI to update firmware using Lenovo XClarity Essentials Bootable Media Creator.
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The drive is active. Pull-out information tab The Lenovo XClarity Controller network access label of the server is attached on the pull-out information tab. Front I/O assembly For information about the controls, connectors, and status LEDs on the front I/O assembly, see “Front I/O...
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Front view of server models with 3.5-inch drive bays Figure 6. Front view of server models with eight 3.5-inch drive bays (0–7) Figure 7. Front view of server models with twelve 3.5-inch drive bays (0–11) Table 4. Components on the front of server models with 3.5-inch drive bays Rack latch (left) 3.5-inch drive bays Drive activity LED...
Pull-out information tab The Lenovo XClarity Controller network access label of the server is attached on the pull-out information tab. VGA connector (optional) Used to attach a high-performance monitor, a direct-drive monitor, or other devices that use a VGA connector.
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• If the connector is set to have both functions, you can press the system ID button for three seconds to switch between the two functions. For more information, see “Set the network connection for the Lenovo XClarity Controller” on page 115. USB 3.0 connector Used to attach a device that requires a USB 2.0 or 3.0 connection, such as a keyboard, a mouse, or a USB...
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Each time you press the system ID button, the state of both the system ID LEDs changes. The LEDs can be changed to on, blinking, or off. You can also use the Lenovo XClarity Controller or a remote management program to change the state of the system ID LEDs to assist in visually locating the server among other servers.
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Status Color Description Action Yellow An error has been detected on the server. Check the event log to determine the exact Causes might include but not limited to the cause of the error. following errors: For information about troubleshooting, see Chapter 5 “Resolving installation issues”...
• Your server supports PCIe slot 5 when two processors are installed. • PCIe slot 6 does not support PCIe adapters with external mini-SAS HD connectors. • Only use PCIe adapters provided by Lenovo. Lenovo makes no warranty regarding non-Lenovo products or services. For a list of supported PCIe adapters, see: https://serverproven.lenovo.com/...
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The hot-swap redundant power supplies help you avoid significant interruption to the operation of the system when a power supply fails. You can purchase a power supply option from Lenovo and install the power supply to provide power redundancy without turning off the server. On each power supply, there are three status LEDs near the power cord connector.
The following illustration shows the LEDs on the rear view of server models without the rear hot-swap drive assembly. The LEDs on the rear view of server models with the rear hot-swap drive assembly are the same. ThinkSystem SR590 Setup Guide...
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Each time you press the system ID button, the state of both the system ID LEDs changes. The LEDs can be changed to on, blinking, or off. You can also use the Lenovo XClarity Controller or a remote management program to change the state of the system ID LEDs to assist in visually locating the server among other servers.
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LED is off, replace the power supply. Power supply • Yellow: The power supply has failed. To resolve the issue, replace the power supply. error LED • Off: The power supply is working normally ThinkSystem SR590 Setup Guide...
System board components The illustration in this section shows the component locations on the system board. Figure 13. System board components Table 9. Components on the system board Riser 2 slot Serial-port-module connector PCIe slot 4 Riser 1 slot LOM adapter connector /TPM connector (for Chinese Mainland only) Front USB connector...
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Table 9. Components on the system board (continued) Power supply 2 connector NVMe 2–3 connector NVMe 0–1 connector Power supply 1 connector SATA 4-7 connector SATA 0-3 connector M.2 module slot (SATA/PCIe slot 7) Notes: • Trusted Cryptography Module • Trusted Platform Module ThinkSystem SR590 Setup Guide...
System board LEDs The illustration in this section shows the LEDs on the system board. Figure 14. System board LEDs System error LED System ID LED XClarity Controller heartbeat LED DIMM error LEDs System fan error LEDs System power LED Chapter 2 Server components...
Note: The cable connectors might look different from those in the illustration, but the removal procedure is the same. VGA connector Use the section to understand the cable routing for the VGA connector on the left rack latch. Note: The VGA connector is available on some models. ThinkSystem SR590 Setup Guide...
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Figure 15. VGA connector cable routing From VGA cable on the left rack latch Front VGA connector on the system board Chapter 2 Server components...
Front I/O assembly on the chassis Figure 16. Cable routing for the front I/O assembly on the chassis From Operator-information-panel cable Operator-information-panel connector on the system board Front USB cable Front USB connector on the system board ThinkSystem SR590 Setup Guide...
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Front I/O assembly on the right rack latch Figure 17. Cable routing for the front I/O assembly on the right rack latch From Front-I/O-assembly cable Operator-information-panel connector and front USB connector on the system board Chapter 2 Server components...
Server models with eight 2.5-inch drives Use this section to understand the cable routing for server models with eight 2.5-inch drives. Server model: eight 2.5-inch SAS/SATA drives, one 8i RAID/HBA adapter Note: The following illustration is based on the scenario that the RAID/HBA adapter is installed in PCIe slot 4 on the system board.
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If there is a serial port module installed in PCIe slot 4, the RAID/HBA adapter will be installed in PCIe slot 1 on riser 1. In both scenarios, the cable connections are the same. ThinkSystem SR590 Setup Guide...
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Figure 19. Cable routing for server models with four 2.5-inch SAS/SATA drives, four 2.5-inch SAS/SATA/NVMe drives, and one 8i RAID/HBA adapter Cable From Power cable Power connector on the backplane Backplane power connector 1 on the system board SAS signal cable* SAS 0 and SAS 1 connectors on the HBA/RAID adapter: backplane...
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Backplane power connector 1 on the system board SAS signal cable for SAS 0 and SAS 1 connectors on HBA/RAID adapter installed in PCIe slot backplane 1* backplane 1 • Gen 3: C0C1 • Gen 4: C0 ThinkSystem SR590 Setup Guide...
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Cable From Power cable for backplane 2 Power connector on backplane 2 Backplane power connector 2 on the system board SAS signal cable for SAS 0 and SAS 1 connectors on HBA/RAID adapter installed in PCIe slot backplane 2* backplane 2 •...
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4 on the system board. If there is a serial port module installed in PCIe slot 4, the RAID/HBA adapter will be installed in PCIe slot 1 on riser 1. In both scenarios, the cable connections are the same. ThinkSystem SR590 Setup Guide...
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Figure 22. Cable routing for server models with twelve 2.5-inch SAS/SATA drives, four 2.5-inch SAS/SATA/NVMe drives, and one 16i RAID/HBA adapter From Cable Power cable for backplane 1 Power connector on backplane 1 Backplane power connector 1 on the system board SAS signal cable for backplane 1* SAS 0 and SAS 1 connectors on HBA/RAID adapter:...
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Power cable Power connector on the backplane Backplane power connector 1 on the system board SAS signal cable* SAS 0 and SAS 1 connectors on the HBA/RAID adapter: backplane • Gen 3: C0C1 • Gen 4: C0 ThinkSystem SR590 Setup Guide...
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Note: *When Gen 4 HBA/RAID adapter is installed, ensure you use Gen 4 SAS signal cable (ThinkSystem SR550/SR590/SR650 3.5" SAS/SATA 8-Bay X40 RAID Cable Kit). Server model: eight 3.5-inch simple-swap drives Figure 24. Cable routing for server models with eight 3.5-inch simple-swap drives The simple-swap drive backplate assembly comes with two power cables and two signal cables.
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• PCIe slot 6 on riser 2 if there is a rear hot-swap drive assembly installed For both scenarios, the cable connections are the same. Figure 25. Cable routing for server models with twelve 3.5-inch SAS/SATA drives and one 16i RAID/HBA adapter ThinkSystem SR590 Setup Guide...
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Cable From Power cable Power connector 1 on the backplane Backplane power connector 1 on the system board Power cable Power connector 2 on the backplane Backplane power connector 2 on the system board SAS signal cable* SAS 0, SAS 1, and SAS 2 connectors on the HBA/RAID adapter: backplane •...
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• PCIe slot 1 on riser 1 if there is no rear hot-swap drive assembly installed • PCIe slot 6 on riser 2 if there is a rear hot-swap drive assembly installed For both scenarios, the cable connections are the same. ThinkSystem SR590 Setup Guide...
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Figure 27. Cable routing for server models with eight 3.5-inch SAS/SATA drives, four 3.5-inch SAS/SATA/NVMe drives, and one 16i RAID/HBA adapter Cable From Power cable Power connector 1 on the backplane Backplane power connector 1 on the system board Power cable Power connector 2 on the backplane Backplane power connector 2 on the system board...
Note: Depending on the model, your server might look slightly different from the following illustration. Some of the components might not be available on your server. Figure 28. Server components The parts listed in the following table are identified as one of the following: ThinkSystem SR590 Setup Guide...
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Tier 1 CRU at your request with no service agreement, you will be charged for the installation. • Tier 2 customer replaceable unit (CRU): You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
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System fan √ Memory module (DCPMM module might look slightly √ from the illustration) Processor √ CMOS battery (CR2032) √ Processor heat sink √ PCIe adapter √ TCM/TPM adapter (for Chinese Mainland only) √ ThinkSystem SR590 Setup Guide...
Several power cords are available, depending on the country and region where the server is installed. To view the power cords that are available for the server: 1. Go to: http://dcsc.lenovo.com/#/ 2. Click Preconfigured Model or Configure to order. 3. Enter the machine type and model for your server to display the configurator page.
Validate that the server hardware was set up successfully. See Validate server setup. 3. Configure the system. a. Connect the Lenovo XClarity Controller to the management network. See Set the network connection for the Lenovo XClarity Controller. b. Update the firmware for the server, if necessary. See “Update the firmware”...
Go to to download firmware updates for your server. ThinkSystem SR590 Drivers and Software Important: Some cluster solutions require specific code levels or coordinated code updates. If the component is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Click the Power tab to see all line cords. • Make sure that the insulation is not frayed or worn. 3. Check for any obvious non-Lenovo alterations. Use good judgment as to the safety of any non-Lenovo alterations. Chapter 3...
• Remove items from your shirt pocket, such as pens and pencils, in case they fall into the server as you lean over it. • Avoid dropping any metallic objects, such as paper clips, hairpins, and screws, into the server. Handling static-sensitive devices Use this information to handle static-sensitive devices. ThinkSystem SR590 Setup Guide...
• Always download and apply the latest firmware. This will help ensure that any known issues are addressed, and that your server is ready to work with optimal performance. Go to ThinkSystem SR590 to download firmware updates for your server.
Figure 30. Security bezel removal Attention: Before you ship the rack with the server installed, reinstall and lock the security bezel into place. Remove the top cover Use this information to remove the top cover. ThinkSystem SR590 Setup Guide...
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“Read the “Power off “ATTENTION: installation the server for Static Sensitive Device Guidelines” on this task” on Ground package before opening” page 56 page 113 on page 58 S033 CAUTION: Hazardous energy present. Voltages with hazardous energy might cause heating when shorted with metal, which might result in spattered metal, burns, or both.
If you intend to install hardware options in the server, you must first remove the air baffle from the server. “Read the “Power off the installation server for this Guidelines” on task” on page page 56 S033 ThinkSystem SR590 Setup Guide...
CAUTION: Hazardous energy present. Voltages with hazardous energy might cause heating when shorted with metal, which might result in spattered metal, burns, or both. S017 CAUTION: Hazardous moving fan blades nearby. Keep fingers and other body parts away. Before removing the air baffle, if there is a RAID super capacitor module installed on top of the air baffle, remove the RAID super capacitor module first.
• Before you install a new PHM or replacement processor, update your system firmware to the latest level. “Update the firmware” on page 116. ThinkSystem SR590 Setup Guide...
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• Installing an additional PHM can change the memory requirements for your system. See “Memory module installation rules” on page 70 for a list of processor-to-memory relationships. • When you install a processor, follow below rules to select a heat sink: –...
“Install a system fan” on page Note: The Cascade Lake processor option kit does not come with a system fan. If you are installing a Cascade Lake processor, ensure that you have ordered the ThinkSystem SR590 FAN Option Kit and install it.
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Before installing a memory module: 1. If you are installing Intel Optane DC Persistent Memory modules (DCPMM) for the first time, follow the instructions in “DC Persistent Memory Module (DCPMM) setup” on page 2. Touch the static-protective package that contains the new memory module to any unpainted surface on the outside of the server.
Complete the following steps to finish system setup to support DCPMMs, and install the memory modules according to the designated combination. 1. Update the system firmware to the latest version that supports DCPMMs (see “Update the firmware” on page 116). ThinkSystem SR590 Setup Guide...
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• All the DCPMMs that are installed must be of the same part number. • All the DRAM DIMMs that are installed must be of the same type, rank, and capacity with minimum capacity of 16 GB. It is recommended to use Lenovo DRAM DIMMs of the same part number. 3. Refer to “DCPMM and DRAM DIMM installation rules”...
Note: If one or more DCPMMs are secured with passphrase, make sure security of every unit is disabled before performing secure erase. In case the passphrase is lost or forgotten, contact Lenovo service. 7. Follow the slot combination in “DCPMM and DRAM DIMM installation rules” on page 75...
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The following illustration helps you to locate the memory slots on the system board. Figure 36. DIMM locations The following table shows the relationship between the processors, memory controllers, memory channels, slots, and DIMM numbers. For each memory controller, channel 0 has two DIMM slots (slot 0, furthest from the processor, and slot 1, closest to the processor), and channel 1 and channel 2 have only one DIMM slot (slot 0).
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Independent mode with two processors Notes: • If there are three identical DIMMs to be installed for CPU1, and the three DIMMs have the same Lenovo part number, install the DIMMs in slots 1, 2, and 3. • If there are three identical DIMMs to be installed for CPU2, and the three DIMMs have the same Lenovo part number, install the DIMMs in slots 9, 10, and 11.
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Table 12. Memory population order (continued) Total Processor 2 Processor 1 Total DIMMs DIMMs Mirroring mode In mirroring mode, each DIMM in a pair must be identical in size and architecture. The channels are grouped in pairs with each channel receiving the same data. One channel is used as a backup of the other, which provides redundancy.
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Rank sparing mode with one processor Table 15. Memory population order Processor 1 Total Total DIMMs DIMMs Rank sparing mode with two processors Table 16. Memory population order Total Processor 2 Processor 1 Total DIMMs DIMMs ThinkSystem SR590 Setup Guide...
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– Other: Other processors that support DCPMMs (for example: Intel Xeon Gold 5222) In addition, you can take advantage of a memory configurator, which is available at the following site: http://1config.lenovo.com/#/memory_configuration App Direct Mode In this mode, DCPMMs act as independent and persistent memory resources directly accessible by specific applications, and DRAM DIMMs act as system memory.
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Direct), while the rest serves as system memory. The App Direct part of DCPMM is displayed as persistent memory, while the rest of DCPMM capacity is displayed as system memory. DRAM DIMMs act as cache in this mode. ThinkSystem SR590 Setup Guide...
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Note: Before installing DC Persistent Memory Module (DCPMM), refer to “Memory configuration” on page “Configure DC Persistent Memory Module (DCPMM)” on page 121 for the requirements. Mixed Memory Mode with one processor Table 21. Memory population order in Mixed Memory Mode with one processor D: DRAM DIMM;...
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Table 28. Supported DCPMM capacity in Memory Mode with two processors Total Total Processor Family 128 GB DCPMM 256 GB DCPMM 512 GB DCPMM DCPMMs DIMMs √ √ √ √ √ Other Notes: 1. For 256 GB DCPMM, use 16 GB RDIMM. ThinkSystem SR590 Setup Guide...
2. For 512 GB DCPMM, use 16 GB or 32 GB RDIMM. To install four 512 GB DCPMMs, ensure that the processor TDP is lower than or equal to 125 watts. Install the 2.5-inch-drive backplane Use this information to install the 2.5-inch-drive backplane. This topic applies only to server models that support 2.5-inch-drive backplanes.
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The release tabs will secure the backplane in place. Figure 37. 2.5-inch-drive backplane installation ThinkSystem SR590 Setup Guide...
Step 4. Apply drive bay labels based on the type of the installed backplanes. Several drive bay labels come with each type of the supported drive backplane: • 4–7 Apply this label to drive bays 4–7 if a SATA/SAS backplane is installed to drive bays 0–7. •...
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Rotate the backplane to vertical position to ensure that the four hooks on the chassis pass through the corresponding holes in the backplane. Then, slide the new backplane as shown until it is secured into place. ThinkSystem SR590 Setup Guide...
Step 4. Apply the drive bay label based on the type of the installed backplane. The drive bay label comes with each type of the supported drive backplane: • 0–7 Apply this label to the chassis if an 8-bay backplane is installed. •...
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Meanwhile, align the rear of the rear hot-swap drive assembly with the corresponding rail guides in the rear of the chassis. Then, carefully press the rear hot-swap drive assembly straight down into the chassis until it is fully seated. Figure 41. Rear hot-swap drive assembly installation ThinkSystem SR590 Setup Guide...
Step 2. Connect the signal cable of the rear hot-swap drive assembly to the RAID adapter. Figure 42. Cable routing for the rear hot-swap drive assembly After installing the rear hot-swap drive assembly, you can install hot-swap drives to the assembly. See “Install a hot-swap drive”...
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Figure 44. M.2 drive installation Step 1. Insert the M.2 drive at an angle of approximately 30 degrees into the connector. Note: If your M.2 backplane supports two M.2 drives, insert the M.2 drives into the connectors at both sides. ThinkSystem SR590 Setup Guide...
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Step 2. Rotate the M.2 drive down until the notch catches on the lip of the retainer Step 3. Slide the retainer forward (toward the connector) to secure the M.2 drive into place. Attention: When sliding the retainer forward, ensure that the two nubs on the retainer enter the small holes on the M.2 backplane.
M.2 drive you wish to install. To adjust the retainer on the M.2 backplane, complete the following steps: Watch the procedure A video of this procedure is available at https://www.youtube.com/playlist?list=PLYV5R7hVcs-CWR-jaBNs- 3tuilrybHfUJ ThinkSystem SR590 Setup Guide...
• Your server supports PCIe slot 5 when two processors are installed. • PCIe slot 6 does not support PCIe adapters with external mini-SAS HD connectors. • Use only PCIe adapters provided by Lenovo. Lenovo makes no warranty regarding non-Lenovo products or services. For a list of supported PCIe adapters, see: https://serverproven.lenovo.com/...
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“Rear view” on page 24 to identify the PCIe slots of your server. To install a PCIe adapter on the riser assembly, complete the following steps: Watch the procedure A video of this procedure is available at https://www.youtube.com/playlist?list=PLYV5R7hVcs-CWR-jaBNs- 3tuilrybHfUJ ThinkSystem SR590 Setup Guide...
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Step 1. Align the PCIe adapter with the PCIe slot on the riser card. Then, carefully press the PCIe adapter straight into the slot until it is securely seated and its bracket also is secured. Figure 49. PCIe adapter installation Note: Carefully handle the PCIe adapter by its edges.
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Figure 50. Closing the PCIe adapter retention latch After installing the PCIe adapter on the riser assembly: 1. Connect cables to the PCIe adapter. See “Internal cable routing” on page 2. Install the riser assembly to the chassis by doing the following: ThinkSystem SR590 Setup Guide...
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• To install the riser 1 assembly, align the mounting stud on the system board with the corresponding hole in the riser bracket. Meanwhile, align the rear of the riser 1 assembly with the corresponding rail guides in the rear of the chassis. Then, carefully press the riser 1 assembly straight down into the chassis until it is fully seated.
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1. Touch the static-protective package that contains the new PCIe adapter to any unpainted surface on the outside of the server. Then, take the new PCIe adapter out of the package and place it on a static- protective surface. ThinkSystem SR590 Setup Guide...
2. If the new PCIe adapter is installed with a full-height bracket, replace the full-height bracket with the low- profile bracket by doing the following: a. Carefully remove the screws that secure the PCIe adapter and then remove the full-height bracket from the PCIe adapter.
1. If the slot is covered with a slot bracket, open the retention latch and remove the slot bracket from the chassis. Store the bracket in case that you later remove the serial port module and need the bracket to cover the place. ThinkSystem SR590 Setup Guide...
2. Touch the static-protective package that contains the new serial port module to any unpainted surface on the outside of the server. Then, take the new serial port module out of the package and place it on a static-protective surface. To install the serial port module, complete the following steps: Watch the procedure A video of this procedure is available at...
Note: If there are system fans installed in the system fan cage, ensure that the system fans are correctly connected to the system fan connectors on the system board. Figure 56. System fan cage installation Install a system fan Use this information to install a system fan. ThinkSystem SR590 Setup Guide...
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“Read the “Power off “ATTENTION: installation the server for Static Sensitive Device Guidelines” on this task” on Ground package before opening” page 56 page 113 on page 58 S033 CAUTION: Hazardous energy present. Voltages with hazardous energy might cause heating when shorted with metal, which might result in spattered metal, burns, or both.
• Ensure that the devices that you are installing are supported. For a list of supported optional devices for the server, go to: https://serverproven.lenovo.com/ Notes: • Ensure that the two power supplies installed on the server have the same wattage. ThinkSystem SR590 Setup Guide...
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• If you are replacing the existing power supply with a new power supply of different wattage, attach the power information label that comes with this option onto the existing label near the power supply. Figure 58. Hot-swap power supply label on the cover S035 CAUTION: Never remove the cover on a power supply or any part that has this label attached.
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There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. S019 ThinkSystem SR590 Setup Guide...
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CAUTION: The power-control button on the device does not turn off the electrical current supplied to the device. The device also might have more than one connection to dc power. To remove all electrical current from the device, ensure that all connections to dc power are disconnected at the dc power input terminals.
Hazardous energy present. Voltages with hazardous energy might cause heating when shorted with metal, which might result in spattered metal, burns, or both. S017 CAUTION: Hazardous moving fan blades nearby. Keep fingers and other body parts away. Before installing the air baffle: ThinkSystem SR590 Setup Guide...
1. Ensure that no tools or loose screws are left inside your server. 2. Ensure that all components have been reassembled correctly. 3. Ensure that all cables inside the server have been properly routed and they will not interfere with installing the air baffle.
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3tuilrybHfUJ Step 1. Gently press and hold the tab on the air baffle as shown, and insert the RAID super capacitor module into the holder on the air baffle. Figure 62. RAID super capacitor module installation ThinkSystem SR590 Setup Guide...
Step 2. Connect the RAID super capacitor module to a RAID adapter with the extension cable that comes with the RAID super capacitor module. Figure 63. Connecting the RAID super capacitor module to the RAID adapter Install the top cover Use this information to install the top cover.
• Depending on your server models, your server supports the following drive types: – NVMe SSD – SAS/SATA SSD – SAS/SATA HDD For a list of supported drives, see: ThinkSystem SR590 Setup Guide...
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• The drive bays are numbered to indicate the installation order (starting from number “0”). Follow the installation order when you install a drive. See “Front view” on page • You can mix drives of different types, different sizes, and different capacities in one system, but not in one RAID array.
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Then, take the new drive out of the package and place it on a static-protective surface. To install a hot-swap drive, complete the following steps: Watch the procedure A video of this procedure is available at https://www.youtube.com/playlist?list=PLYV5R7hVcs-CWR-jaBNs- 3tuilrybHfUJ ThinkSystem SR590 Setup Guide...
The following notes describe the type of drives that your server supports and other information that you must consider when you install a drive. • For a list of supported drives, see https://serverproven.lenovo.com/ • The drive bays are numbered to indicate the installation order (starting from number “0”). Follow the installation order when you install a drive.
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Figure 71. Simple-swap drive installation Step 1. Ensure that the drive handle is in the open position. Slide the drive into the drive bay until it snaps into position. Step 2. Rotate the tray handle to the closed position. ThinkSystem SR590 Setup Guide...
Power off the server The server remains in a standby state when it is connected to a power source, allowing the Lenovo XClarity Controller to respond to remote power-on requests. To remove all power from the server (power status LED off), you must disconnect all power cables.
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• Press and hold the power button for more than 4 seconds to force a shutdown. When in a standby state, the server can respond to remote power-on requests sent to the Lenovo XClarity Controller. For information about powering on the server, see “Power on the server”...
The following methods are available to set the network connection for the Lenovo XClarity Controller if you are not using DHCP: • If a monitor is attached to the server, you can use Lenovo XClarity Controller to set the network connection.
Machine-type-specific firmware-only UXSPs are also available. See the following table to determine the best Lenovo tool to use for installing and setting up the firmware: Note: The server UEFI settings for option ROM must be set to Auto or UEFI to update firmware using Lenovo XClarity Administrator or Lenovo XClarity Essentials.
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Lenovo XClarity Controller Supports core system firmware and most advanced I/O option firmware updates √ √ √ √ Lenovo XClarity Essentials OneCLI Supports all core system firmware, I/O firmware, and installed operating system driver updates √ √ √ √ Lenovo XClarity Essentials...
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Additional information about using Lenovo XClarity Provisioning Manager to update firmware is available https://pubs.lenovo.com/lxpm/platform_update • Lenovo XClarity Controller If you need to install a specific update, you can use the Lenovo XClarity Controller interface for a specific server. Notes: – To perform an in-band update through Windows or Linux, the operating system driver must be installed and the Ethernet-over-USB (sometimes called LAN over USB) interface must be enabled.
Several options are available to install and set up the firmware for the server. Important: Do not configure option ROMs to be set to Legacy unless directed to do so by Lenovo Support. This setting prevents UEFI drivers for the slot devices from loading, which can cause negative side effects for Lenovo software, such as Lenovo XClarity Administrator and Lenovo XClarity Essentials OneCLI, and to the Lenovo XClarity Controller.
Note: The Lenovo XClarity Provisioning Manager provides a Graphical User Interface to configure a server. The text-based interface to system configuration (the Setup Utility) is also available. From Lenovo XClarity Provisioning Manager, you can choose to restart the server and access the text-based interface.
Note: If the text-based interface of Setup Utility opens instead of LXPM, go to System Settings ➙ <F1> Start Control and select Tool Suite. Then, reboot the system and press F1 as soon as the logo screen appears to open Lenovo XClarity Provisioning Manager. • Setup Utility To enter Setup Utility: 1.
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Go to System Configuration and Boot Management ➙ System Settings ➙ Intel Optane DCPMMs to configure and manage DCPMMs. • Lenovo XClarity Essentials OneCLI Some management options are available in commands that are executed in the path of Lenovo XClarity Essentials OneCLI in the operating system. See https://pubs.lenovo.com/lxce-onecli/download_use_onecli to learn how to download and use Lenovo XClarity Essentials OneCLI.
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These values are selectable options for DCPMM settings, and do not represent the current DCPMM status. In addition, you can take advantage of a memory configurator, which is available at the following site: http://1config.lenovo.com/#/memory_configuration Alternatively, set DCPMM Goals with the following commands in OneCLI: 1. Set create goal status.
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In the case the passphrases are lost or forgotten, the stored data cannot be backed up or restored, but you can contact Lenovo service for administrative secure erase. • After three failed unlocking attempts, the corresponding DCPMMs enter “exceeded” state with a system warning message, and the DCPMM unit can only be unlocked after the system is rebooted.
OS logical drives or volumes. An introduction to RAID is available at the following Lenovo Press website: https://lenovopress.com/lp0578-lenovo-raid-introduction Detailed information about RAID management tools and resources is available at the following Lenovo Press website: https://lenovopress.com/lp0579-lenovo-raid-management-tools-and-resources Chapter 4...
Make sure that you create backups for the following server components: • Management processor You can back up the management processor configuration through the Lenovo XClarity Controller interface. For details about backing up the management processor configuration, see: https://pubs.lenovo.com/xcc/NN1ia_c_backupthexcc...
2. Copy and unpack the OneCLI package, which also includes other required files, to the server. Make sure that you unpack the OneCLI and the required files to the same directory. 3. After you have Lenovo XClarity Essentials OneCLI in place, type the following command to set the UUID: onecli config createuuid SYSTEM_PROD_DATA.SysInfoUUID [access_method]...
4. Update the asset tag information. • From Lenovo XClarity Essentials OneCLI Lenovo XClarity Essentials OneCLI sets the asset tag in the Lenovo XClarity Controller. Select one of the following methods to access the Lenovo XClarity Controller and set the asset tag: –...
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2. Copy and unpack the OneCLI package, which also includes other required files, to the server. Make sure that you unpack the OneCLI and the required files to the same directory. 3. After you have Lenovo XClarity Essentials OneCLI in place, type the following command to set the DMI: onecli config set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag>...
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Note: BMC, IMM, or XCC internal LAN/USB IP address, account name, and password are all valid for this command. Example command is as follows: onecli config set SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag> --bmc <xcc_user_id>:<xcc_password>@<xcc_external_ip> 4. Reset the Lenovo XClarity Controller to the factory defaults. Go to https://pubs.lenovo.com/xcc/NN1ia_ c_resettingthexcc.html for more information. ThinkSystem SR590 Setup Guide...
• “Displayed system memory less than installed physical memory” on page 133 • “A Lenovo optional device that was just installed does not work.” on page 134 • “Voltage planar fault is displayed in the event log” on page 134...
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.) You can perform hard drive diagnostics from this interface. From the Diagnostic page, click Run Diagnostic ➙ HDD test/Disk Drive Test. Based on those tests: • If the backplane passes the test but the drives are not recognized, replace the backplane signal cable and run the tests again. ThinkSystem SR590 Setup Guide...
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• If a memory module was disabled by the user or by POST, reseat the memory module; then, run the Setup utility and enable the memory module. 4. Run memory diagnostics. Power on the system and press F1 when the logo screen appears, the Lenovo XClarity Provisioning Manager interface will start. Perform memory diagnostics with this interface. Go to Diagnostics ➙...
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2 (if installed) to verify that the problem is not the processor or the memory module connector. 8. (Trained technician only) Replace the node. A Lenovo optional device that was just installed does not work. 1. Make sure that: •...
Gathering information needed to call Support If you require warranty service for your Lenovo product, the service technicians will be able to assist you more efficiently if you prepare the appropriate information before you call. You can also go to http:// for more information about your product warranty.
Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.
Contacting Support You can contact Support to obtain help for your issue. You can receive hardware service through a Lenovo Authorized Service Provider. To locate a service provider authorized by Lenovo to provide warranty service, go to https://datacentersupport.lenovo.com/ and use filter searching for different countries. For Lenovo support telephone numbers, see serviceprovider for your region support details.
Appendix B. Trademarks LENOVO and THINKSYSTEM are trademarks of Lenovo. Intel and Xeon are trademarks of Intel Corporation in the United States, other countries, or both. Microsoft and Windows are trademarks of the Microsoft group of companies. Linux is a registered trademark of Linus Torvalds. All other trademarks are the property of their respective owners.
LOM adapter Common installation issues M.2 backplane and M.2 drive Configuration - ThinkSystem SR590 memory module configure the firmware PCIe card contamination, particulate and gaseous RAID super capacitor module cover...
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LED System configuration - ThinkSystem SR590 system error LED package contents system fan particulate contamination installing parts list system fan cage...
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