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MuxLab 500863 User Manual

Hdmi over ip poe workstation transceiver, 4k60
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HDMI over IP PoE Workstation Transceiver, 4K60
User Manual
500863
© MuxLab Inc. 2025
1
94-001070-A/SE-001070-A

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Summary of Contents for MuxLab 500863

  • Page 1 HDMI over IP PoE Workstation Transceiver, 4K60 User Manual 500863 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...

  • Page 2: Table Of Contents

    6.2 Rear Panel................................6 7. Installation...................................7 8. Using MuxLab KVM & AV Management Tool Software................8 8.1 Download MuxLab KVM & Management Tool Software..............8 8.2 Login to MuxLab KVM & AV Management Tool Software..............8 8.3 Configuring the Transceivers........................9 8.3.1 Device tab...............................10 8.3.2 Input tab..............................19 8.3.3 Output tab.............................23...

  • Page 3: Safety Precautions

    All contents in this manual are copyrighted, and cannot be cloned, copied, or translated without the express permission of MuxLab Inc. Product specifications and information in this document are for reference only, and the content may be updated from time to time without prior notice.

  • Page 4: Introduction

    HDMI over IP PoE Workstation Transceiver, 4K60 2. Introduction The HDMI over IP PoE Workstation Transceiver, 4K60 (model 500863) allows HDMI & USB equipment to be connected up to 330ft (100m) over an Ethernet LAN, supports HDMI up to 4K...

  • Page 5: Specifications

    Regulatory: FCC, CE, RoHS Flammability: 94V0 2 years Warranty Order Information 500863 HDMI over IP PoE Workstation Transceiver, 4K60 (UPC: 627699008638) Accessories 500988 Univ. PSU 12VDC/2.0A Lock US/UK/EU (These items are sold 500925 14 Port Rackmount Transceiver Chassis 5.5U separately) ©...

  • Page 6: Panels

    HDMI output port 10 (HD IN) HDMI input port 1 x RS485(BGA) phoenix connector 1 x RS232(RGT) phoenix connector 11 (Control Ports) 1 x Relay(+ -) phoenix connector 1 x Infrared (IR1, IR0) phoenix connector © MuxLab Inc. 2025 94-001070-A/SE-001070-A...

  • Page 7: Installation

    PC port of the Transceiver and the USB port of the computer, only if you need to connect a local computer. 2c. Connect the 500863 Transceiver to the monitor using an HDMI cable between the HD OUT port of the Transceiver and the HDMI port of the monitor, only if the Transceiver is part of a workstation.

  • Page 8: Using Muxlab Kvm & Av Management Tool Software

    500863 Transceiver. The typical workflow consists of the following steps: 1. Download MuxLab KVM & AV Management Tool software from MuxLab website. 2. Login to MuxLab KVM & AV Management Tool software 3. Make all necessary settings on the Transceivers as required by your setup, including configuring device IP addresses, setting streaming and output resolutions, naming devices, among many others.

  • Page 9: Configuring The Transceivers

    Transceivers. On this new page we can see 10 main tabs (Device, Input, Output, Site, IPC, User, Data, Status, System and Logs). (Figure 3) Figure 3 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...

  • Page 10: Device Tab

    IP address, MAC address, device model, and hardware and firmware versions. Please note that it's not possible to edit the information in this section. Note: Workstation Transceivers are identified with "KVM" in the Device Type column. Figure 5 Figure 5 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...
  • Page 11 Figure 6 Figure 6 In this section, the user can assign a name to the device, an ID that must be unique for each device, and assign an IP address. Figure 7 Figure 7 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...
  • Page 12 Figure 8 Figure 8 Add Device: By clicking this option, the User will be able to add a Transceiver manually by entering the IP address of the device. Figure 9 Figure 9 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...
  • Page 13 Upgrade: Clicking the "Update" option will allow the User to update the Transceiver's firmware version. Check the MuxLab website to see if an updated firmware version is available for the Transceiver model you are using. To update the firmware on the previously selected Transceivers, a) select the .bin file you downloaded from the MuxLab website...
  • Page 14 IR codes. To learn or test an IR command, a) click Add; b) enter a name for the IR command; c) if the user already has the command in hexadecimal format, they can copy it to the designated space; otherwise, d) click Save. Figure 13 Figure 13 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...
  • Page 15 IP addresses of the selected Transceivers. Since it is possible to schedule the Transceivers to reboot at different times or schedule all Transceivers to reboot at once, a) select the transceivers you want to reboot simultaneously and b) click "Add". Figure 15 Figure 15 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...
  • Page 16 OSD text, b) indicate the position where you want it to be displayed, c) select the font, d) select the font size, e) select the font color, f) select the background color, and g) click On to display the OSD text. Figure 17 Figure 17 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...
  • Page 17 RTMP address, e) click "Apply" to apply the changes, and f) click "Exit" if they wish to delete the stream. Figure 19 Figure 19 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...
  • Page 18 User must a) enter the server's IP address, b) select the level, c) enter the forwarding number, d) select the internal packet, and e) click "Apply" to apply the changes. Figure 20 Figure 20 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...

  • Page 19: Input Tab

    Transceivers. To select the Transceivers to be used as signal inputs, the user must a) select the desired Transceivers from the list and, b) click "Add". After clicking "Add", the selected Transceivers will appear on the right. Figure 22 Figure 22 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...
  • Page 20 Transceiver they wish to crop and clicking the "Input Cropping" option, a pop- up window will appear where the user must a) Enter the number of pixels you want to crop at the top, bottom, left, and right, b) click "Apply". Figure 24 Figure 24 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...
  • Page 21 Delete: Clicking this option allows the User to delete one or more Transceivers selected as input. To do this, a) select the Transceiver(s) you wish to delete, b) click "Delete," and c) confirm the deletion. Figure 26 Figure 26 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...
  • Page 22 Transceiver. This includes the name, IP address, primary and secondary stream resolution, RSTP address, Multicast address, and more. Figure 27 Figure 27 Mode: Clicking this option will allow the User to change the Transceiver signal mode to Direct Connection or Forwarding mode. © MuxLab Inc. 2025 94-001070-A/SE-001070-A...

  • Page 23: Output Tab

    Transceivers. To select the Transceivers to be used as signal outputs, the user must a) select the desired Transceivers from the list and, b) click "Add". After clicking "Add", the selected Transceivers will appear on the right. Figure 29 Figure 29 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...
  • Page 24 Delate: Clicking this option allows the User to delete one or more Transceivers selected as output. To do this, a) select the Transceiver(s) you wish to delete, b) click "Delete," and c) confirm the deletion. Figure 31 Figure 31 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...

  • Page 25: Site Tab

    HDMI over IP PoE Workstation Transceiver, 4K60 8.3.4 Site tab This tab is not useful for the 500862 and 500863 Transceivers since to create workstations containing more than two monitors they must be created from the transceiver's OSD menu, this process will be explained in a later section.
  • Page 26 RTSP address of the primary stream, b) enter the RTSP address of the secondary stream, c) click Fetch to authenticate the connection, and d) click Save. Figure 34 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...

  • Page 27: User Tab

    After clicking on the User tab we can see two main sections. Figure 35 Figure 35 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...
  • Page 28 Sites: Here the User, after selecting a user account, can select from the list which TV’s, matrix and video walls that user account will have access to. © MuxLab Inc. 2025 94-001070-A/SE-001070-A...

  • Page 29: Data Tab

    To open or close the server, the User must a) verify that the Local IP address matches the IP address of the computer running MuxLab KVM & AV Management Tool and b) click "Open/Close Service". Figure 38 Figure 38 ©...

  • Page 30: Status Tab

    Clicking on the Status tab displays eleven important pieces of information about the Transceivers: ID, IP Address, Name, Type, Status, Stream Protocol, Number of Restarts, Amount of Data Transmitted, Amount of Data Received, Percentage of CPU Used, and Amount of Memory Used. Figure 40 Figure 40 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...

  • Page 31: System Tab

    Deliver Data or Get the Data as the case may be, d) click on Yes to confirm the operation, and e) click on Save. Figure 41 Figure 41 8.3.10 Logs tap This is a section where the user can view the operation logs sent by the system. Figure 42 Figure 42 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...

  • Page 32: Control The Transceivers

    After clicking the Enter button, you'll access the user control interface, which consists of seven main sections. These sections are: TV’s/Video Walls, Video Sources, Scenes, Source Options, Control Video Source Display, Audio, and Camera Control. Figure 44 Figure 44 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...
  • Page 33 TV, matrix, or video wall. Figure 46 Figure 46 This section displays the layouts for each preset. To access a preset, the User simply clicks on the corresponding layout. Figure 47 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...
  • Page 34 Absorb: This option allows the User to send content in full screen. This option allows the user to control the volume of the video sources This option allows the user to control the PTZ cameras in the system. © MuxLab Inc. 2025 94-001070-A/SE-001070-A...

  • Page 35: Workstation Control

    9. Workstation Control This section describes the basic for configuring, managing and controlling the KVM workstation of the 500863 Transceiver. After connecting the Workstation Transceiver to the display, an interface will appear where the User must log in. To do so, the User must enter his username and password. Please note that by default the Username is admin and the Password is admin.

  • Page 36: Source Management Tab

    To add a transceiver manually, click on Add Remote Device. After clicking, a pop-up window will appear where the user must a) enter the IP address of the Transceiver they wish to add and b) click "Add". Figure 51 Figure 51 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...
  • Page 37 To do this, a) select the Transceiver(s) you wish to add, and b) click "Add to Right" Figure 53 Figure 53 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...
  • Page 38 Transceivers list. Top: Clicking this option will allow the user to move a selected transceiver to the top of the Transceiver list. New Group: By clicking this option will allow the User to create Transceiver groups. © MuxLab Inc. 2025 94-001070-A/SE-001070-A...

  • Page 39: Wall Management Tab

    All Seat Wall: Clicking this option will allow the user to view all the Seat Walls already created and can also delete them by selecting the Seat Wall they wish to delete and then clicking Delete. Figure 56 Figure 56 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...
  • Page 40 Seat Wall will have, now the User must c) drag and drop onto each monitor the IP address corresponding to the Transceiver that will be connected to said monitor and d) click on “Submit”. Figure 58 Figure 58 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...

  • Page 41: User Management Tab

    Add User: Clicking this option will allow the user to add a workstation user. After clicking Add User, a pop-up window will appear where they must a) enter a username, b) enter a password for this user, and c) click Submit. Figure 60 Figure 60 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...
  • Page 42 TV’s available in the room. To do so, a) select the workstation user, b) click each check box corresponding to the video wall or TV you want the workstation user to have access to, and c) click Sync to Other Nodes. Figure 62 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...

  • Page 43: Enter System Tab

    On this new screen, you will find a triangular icon in the top center that you must click to view the OSD menu. Figure 63 Figure 63 The OSD menu has 7 options, these options are: Source, Layout, Restore, Cooperation, Intercom, System, and Quit. Figure 64 Figure 64 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...
  • Page 44 Layout: Clicking this option will display 4 different templates that the User can use to split the screen and view multiple computers/servers on a single screen. to do so a) click the Layout icon, and b) click on the layout you want to select. Figure 66 Figure 66 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...
  • Page 45 Figure 68 and 69 Figure 68 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...
  • Page 46 • Agent-Co: Clicking this option will allow the User to send the content on their monitor to another user. To do so, a) check the box for the user you want to send the content to and, b) click "Push" Figure 70 Figure 70 © MuxLab Inc. 2025 94-001070-A/SE-001070-A...

  • Page 47: Exit System Tab

    Clicking this option logs the user out. 2321 Cohen | St-Laurent , H4R 2N7 | Québec, Canada Tel: 514-905-0588 | Fax: HDMI over IP PoE Workstation Transceiver, 4K60 514-905-0589 | Toll free: 1-877-689-5228 info@muxlab.com | 500863 salesteam@muxlab.com | www.muxlab.com Follow us:...

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