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Halo Prime1100 Owner's Manual

Portable pellet grill
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OWNER'S Manual
Model HS-1003-XNA
Prime1100 Portable Pellet Grill
"Please read this entire manual before installation and use of this pellet-
burning appliance. Failure to follow these instructions could result in property
damage, bodily injury, or even death."
"READ ALL INSTRUCTIONS BEFORE INSTALLING AND USING THE
APPLIANCE,"
"A MAJOR CAUSEOF FIRES IS FAILURE TO MAINTAIN REQUIRED CLEARANCES (AIR
SPACES) TO COMBUSTIBLE MATERIALS. IT IS OF UTMOST IMPORTANCE THAT THIS
PRODUCT BE INSTALLED ONLY IN ACCORDANCE WITH THESE INSTRUCTIONS."
"SAVE THESE INSTRUCTIONS."
FOR OUTDOOR USE ONLY
HALO PRODUCT GROUP LLC 850 WEST PARK ROAD ELIZBETHTOWN, KY 42701 1-833-572-1688
www.halo-pg.com

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Summary of Contents for Halo Prime1100

  • Page 1 SPACES) TO COMBUSTIBLE MATERIALS. IT IS OF UTMOST IMPORTANCE THAT THIS PRODUCT BE INSTALLED ONLY IN ACCORDANCE WITH THESE INSTRUCTIONS.″ “SAVE THESE INSTRUCTIONS.″ FOR OUTDOOR USE ONLY HALO PRODUCT GROUP LLC 850 WEST PARK ROAD ELIZBETHTOWN, KY 42701 1-833-572-1688 www.halo-pg.com...

  • Page 2: Important Safety Information

    “Contact local building or fire officials about restrictions and installation inspection requirements in your area.” Your new HALO pellet grill is specially designed to make cooking easier while giving you finest performance with the most savory-flavored food. As with all grills and cooking appliances, any time you burn a material (whether it be wood, gas, or charcoal), organic gases are formed during the cooking process.
  • Page 3 • CAUTION! • Regular care and maintenance is required to prolong the lifespan of your HALO pellet grill, If the pellet grill is stored outside during the rainy season or seasons of high humidity, HALO grill cover to ensure rainwater does not get into the hopper.

  • Page 4: Wood Pellet Fuel

    WARNING! DISPOSAL OF ASHES Ashes should be placed in a metal container with a tight-fitting lid. The closed container of ashes should be placed on a non-combustible floor or on the ground, well away from all combustible materials, pending final disposal. When ashes are disposed by burial in soil, or otherwise locally dispersed, they should be retained in a closed container until all cinders have thoroughly cooled. WARNING! Make sure to clean out the ash from the burn pot after each use to ensure the proper function of your pellet grill.

  • Page 5: Carbon Monoxide

    What do you need to know about creosote? Creosote, or soot, is a tar-like substance. When burning, it produces black smoke with a residue which is also black in color. Soot or creosote is formed when the appliance is operated incorrectly, such as: blockage of the burn pot, blockage of the combustion fan, failure to clean and maintain the burn area, or poor air-to-fuel combustion. It is dangerous to operate this appliance should the flame become dark, sooty, or if the burn pot is overfilled with pellets.
  • Page 6 IMPORTANT Read and follow the information contained here before handling the rechargeable battery. Keep this document in a safe place. LITHIUM-ION BATTERY HAZARDS Lithium-ion battery fire hazards are associated with the high energy densities coupled with the flammable organic electrolyte. This creates new challenges for use, storage, and handling.
  • Page 7 Disposal • Dispose of damaged battery pack that no longer hold a substantial charge. To check the general condition of your cells, charge them, let them rest for an hour, then measure the voltage. If your cells are close to 12V, the battery pack is in good condition. Safety Tips Safety Tips •...
  • Page 8 Clean using Care, safety & Maintenance Storage..... Troubleshooting......Customer Service......Warranty........ PRODPRODUCT REGISTRATIONGISTRATION To register your Halo Prime 550 Pellet Grill to www.halo-pg.com/support/ Model Number: __________________________________ Serial Number: ___________________________________ Date Purchased: _________________________________ Notice: Model number and Serial Number located on the back of front panel.
  • Page 9 Protective Screen-Right HS-1003-20 Lid Assembly HS-1003-01 Slides-Hopper Lid-Common HS-1001-36 Lid Handle Assembly HS-1005-02 Leveler HZ-1007-21 Lid Handle standoff-bezel HZ-1001-03 Housing-Leveler HZ-1007-22 Halo-Logo Plate HZ-1004-27 Cover-Vibration-Motor HS-1001-37 Warming Rack-Large HS-1003-02 Vibration-Motor HS-1001-38 Igniter Module HS-1005-28 Warming Rack-Small HS-1003-02A Heat shield-igniter Module HS-1001-39...
  • Page 10 HS-1003-XNA Parts List Hardware Blister Pack HS-1003-42 1/4"-20 x 15 mm Knob with Threaded Shaft HZ-1001-42-A M6 x 93mm -Knob with Threaded Shaft HS-1003-43 Nylon Spacer HZ-1001-45 M6 x 12 mm Truss Head Screw HS-1001-68 M6 x 2.5H x 9.5D-Shoulder Screw HS-1001-67 M6 x 14mm Screw HZ-1001-40...
  • Page 11 HS-1003-XNA Parts List...
  • Page 12 Left-Outer Leg-Short Please read all instructions thoroughly before proceeding. M6 x 14mm Screw Find a large, clean area in which to assemble your Halo PPRIM1100. Please refer to the assembly diagram, as necessary. NOTICE : Make sure all the plastic protection is removed before assembling.
  • Page 13 Step 2: Install Left-Outer Leg using 3-M6 x 14mm Screws and install leg cap QTY. Item No. DESCRIPTION Leg Cap Left-Inner Leg-Long Left-Inner Leg-Short M6 x 14mm Screw...
  • Page 14 Step 3: Install Left-Outer Leg Assembly, Left -Inner Leg assembly using pivot bracket 68 & 69A, (2)- M6 x 2.5H x 9.5D shoulder screw, (1)M6 x 93mm -Knob w/ Threaded Shaft and Nylon- Spacer. QTY. Item No. DESCRIPTION Tighten screws firmly. Set assembly aside. Pivot Bracket-A Pivot Bracket-C M6 x 93mm-Knob with Threaded Shaft...
  • Page 15 Step 4: Install Right-Inner Leg using (3)-M6 x 14 Screws and install leg cap QTY. Item No. DESCRIPTION Leg Cap Right-Inner Leg-Long Right-Inner Leg-Short M6 x 14mm Screw...
  • Page 16 Step 5: Install Right-Outer Leg using (3)-M6 x 14 Screws and install leg cap QTY. Item No. DESCRIPTION Leg Cap Right-Outer Leg-Long Right-Outer Leg- Short M6 x 14mm Screw...
  • Page 17 Step 6: QTY. Item No. DESCRIPTION Install Right Outer Leg Assembly, Right Inner Leg assembly using pivot bracket 69 & 69A, (2)-M6 x 2.5H x 9.5D Pivot Bracket-B shoulder screw, (1) M6 x 93mm -Knob w/ Threaded Shaft and Nylon- Spacer. Tighten screws firmly. Set assembly Pivot Bracket-C asideM6.
  • Page 18 Step 7: install Front Panel and Rear Brace assembly using (8)-M6 x 14mm screws. QTY. Item No. DESCRIPTION Rear Bracket IMPORTANT: Do not tighten screws completely until all screws for that step have Front Panel "RISE ABOVE" Logo Plate been installed. M6 x 14mm Screw...
  • Page 19 STEP 8: Attach the Casters using M12 caster QTY. Item No. DESCRIPTION wrench. Mount Casters with Lock to the front Caster w/ Lock Caster-Swivel legs and Mount Swivel casters to the rear legs. NOTE: You can lock the casters that have locks, allowing you to install the caster without using a caster wrench.
  • Page 20 STEP 9: Attach Brackets-Leg Support-Left and right using 6-M6 x 12 Truss head screws. QTY. Item No. DESCRIPTION Bracket-Leg Support-Left Bracket-Leg Support-Right M6 x 12 mm Screw...
  • Page 21 QTY. Item No. DESCRIPTION STEP 10: 1/4"-20 x 15mm Knob with Threaded Shaft Turn the cart right up with front casters still in locked position. Attach fire chamber assembly to the “X “ frame using (4) ¼”-20-Knob with Threaded Shaft to secure the cooking chamber in place. Note: we recommend the help of a friend to attach the fire chamber assembly onto the “X”...
  • Page 22 STEP 11: Install cooking grid (Item #9)and warming racks (Items #5 & #6) and how to tuckaway warming Racks. Warming racks is in usual position. Step1. Slide warming rack forward until center support wire is pushed against front section of the bracket. Step2.
  • Page 23 STEP 12: QTY. Item No. DESCRIPTION install side table brackets left and right using (12)M6 x 14mm screws. Install Bracket-Side Table-A Bracket-Side Table-B side table left and right using (4) M6 x 2.5H x 9.5D-Shoulder Screw. Release Spring Pin-Side Table/Cleanout Tray Side Table-Right Side Table-Left "JJ"...
  • Page 24 STEP 13 STEP 14 : install grease cup with cover. Item DESCRIPTION 1. Install ash tray by pulling release Grease Bucket W/Cover spring pin, then insert the tray into the tray tracks and slide the tray all the way back and release the spring pin to lock in place.
  • Page 25 Assembled Dimensions 65.63” (1667mm) 32.13“ (816.1mm) 48.19” (1224mm) 36.13” (917.7mm...
  • Page 26 COOKING TEMPERATURE RANGES Temperature readouts on the controller may not exactly match the thermometer. All temperatures listed below are approximate and are affected by the following factors such as outside ambient temperature, wind, the quality of pellet fuel being used, the lid being opened, and the food quantity being cooked. HIGH TEMPERATURE (350-500°F)/(176-260ºC) This temperature range is used to sear meat at high heat, without any contact with flame.
  • Page 27 Base Controller - Information Pellet low Igniter Auger Pellet Low Recipe Probe PG Probe 1 Probe 2 Probe 3 Prime Clean Out Remain Halo Connect This is a base screen for all functions.
  • Page 28 The Pellet Low is detected by infrared sensor, inside the hopper to inform you the level of pellets in the hopper is getting low. We recommend to add pellets to the hopper, so your cook does not get interrupted. Pellet Low...
  • Page 29 Fan: • Supply fresh air to the burn pot for combustion. The icon will be lit when the fan is operating • Generate even fan forced heat circulation, so foods cook evenly on all sides. • Help assist the pellets to burn more efficiently. •...
  • Page 30 Auger: Pellets Feed System • Delivers the pellets from the pellet hopper through auger tube to the burn pot at a controlled programed speed for combustion efficiently. • The Auger function icon will appear during the startup and appears ON and OFF to feed the pellets during cooking cycle. •...

  • Page 31: Electronic Igniter

    Electronic Igniter: • An electronic ignition system is a type of ignition system that works electronic circuits, usually by transistors. The transistors are controlled by sensors to generate electric pulses which then generate a high voltage spark that can burn the lean mixture and provide a better economy and lower emission.
  • Page 32 Prime: The Prime function allows you to feed pellets into the burn pot to initially start your unit or to feed additional pellets during a smoke to get more smoke.
  • Page 33 Clean Out Feature: • The cleanout function is used to remove the last remaining pellets from the pellet hopper and auger tube. See “Understanding The Controller LED Screen” on page XX for more details.
  • Page 34 Warning: 1. If the controller displays the “REMOVE” icon in red, the battery needs to be removed from the unit promptly to prevent any damage to the battery, 2. This indicates the battery temperature is too high. Let the grill cool down to ambient temperature, insert the battery again, and restart the unit.
  • Page 35 Technology allows you to set and adjust temperatures automatically with recipes downloaded from our Halo app. To download the app for Android, go to the Google Play Store; for Apple, go to the App Store. For information on how to use the app, go to Halo-pg.com/Halo Hub.
  • Page 36 CONNECTING YOUR GRILL Follow these instructions to connect your grill to Wi-Fi. To learn more about HALOHUB®, the Halo app, and more ways to connect, go to halo-pg.com.com/halohub NOTES: • Make sure your smart device is running the latest operating system.
  • Page 37 Wi-Fi HALO-CONNECT TROUBLESHOOTING & FAQs PROBLEM/QUESITON RECOMMENDED SOLUTION App is constantly showing Wi-Fi signal could be weak, try moving the grill closer to the router or the router closer to the grill or “Lost Connection Attempting to Reconnect” extending your wireless network Can I ignite my grill using the app? For safety reasons, igniting your grill is not allowed through the app.

  • Page 38: Control Knob

    Understanding The Controller LED Screen Description Control Control Knob Push the control knob once to turn the unit on. The controller will flash several times and then turn to a solid screen. This lets you know your unit is powered on. Push the control knob again, this will take you to the function screen where you can access the Temperature (F/C), Time, Meat Probe Temperature, Prime, and Cleanout functions, as well as the Battery level, AC adapter, Fan, Auger, Igniter, and Battery removal indicators (when applicable.) Rotate the knob until you see the function you need.
  • Page 39 • Two meat probes are included with the unit. • Use HALO brand meat probes only to prevent damage to the unit. Push the control knob once to turn the unit on. The controller will flash several times and then turn to a solid screen. This lets you know your unit is powered on.
  • Page 40 • The battery will charge in the unit when the A/C adapter is plugged in. The average time for a battery to charge is between 5-6 hours. The alternative way to charge the battery is to remove the battery from the unit and charge with a Halo charging dock. The charging dock and battery pack can be acquired at www.halo-pg.com (once available for purchase).
  • Page 41 Time: Push the control knob once to turn the unit on. The controller will flash several times and then turn to a solid screen. This lets you know your unit is powered on. Push the control knob again, this will take you to the function screen where you can access the Temperature (F/C), Time, Meat Probe Temperature, Prime, and Cleanout functions, as well as the Battery level, AC adapter, Fan, Auger, Igniter, and Battery removal indicators (when applicable.) •...
  • Page 42 INITAIL START-UP PROCEDURE WHEN YOUR GRILL IS USED FOR THE FIRST TIME – BURN OFF CYCLE Plug the A/C adaptor power cord into a grounded(GFCI) power supply or plug in the Halo 12 Volt Lithium Battery (Battery Sold Separately). Remove the grease plate to see the pellets entering the burn pot when priming the unit. Check the burn pot to make sure there is no obstruction for proper ignition.
  • Page 43 START UP SMOKING PROCEDURE FOR YOUR PELLET GRILL Plug the A/C adaptor power cord into a grounded(GFCI) power supply or plug in the Halo 12 Volts Lithium Battery (Battery Sold Separately). Push control button once to turn the unit on, the screen will flash then turn to solid screen. Push the control button a second time to get to the function screen.

  • Page 44: Failure Procedure

    SHUTTING OFF YOUR PELLET GRILL When finished cooking, turn the temperature dial to 350°F/176°C with lid closed. Let your pellet grill run for 10 to 20 minutes to go through its normal cleaning method. If you have been preparing foods that are extra greasy, allow the pellet grill to burn-off for an extra 10 to 20 minutes. This will reduce the chance of causing a grease fire for the next start-up. To turn your unit OFF push and hold the control knob until the fan increases speed and the controller screen displays a 10-minute countdown.
  • Page 45 If your unit is already on and you have set the temperature, but the unit did not light, please proceed to step 3. If your unit is off, please proceed to step 2. 2. Plug the A/C adaptor power cord into a grounded (GFCI) power source or Halo 12 V rechargeable Lithium-ion battery. Use the "Start Up Smoking Procedure for you Pellet Grill"...
  • Page 46 TIMER Your HALO Pellet Grill comes equipped with a convenient timer. The Timer function does not impact grill operation; you can set the TIMER to notify you of other chosen steps during cooking, like loading meat into the grill or basting your meat.

  • Page 47: Insert Battery

    • The battery will charge in the unit when the A/C adapter is plugged in. The average time for a battery to charge is between 5-6 hours. The alternative way to charge the battery is to remove the battery from the unit and charge with a Halo charging dock. The charging dock and battery pack can be acquired at www.halo-pg.com (once available for purchase).
  • Page 48 WHAT IS RTD TEMPERATURE PROBE? HALO PRIME1100 pellet grill has RTD (Resistance Temperature Detector) sensor probe that sits inside the grill. The probe is usually located on the left-hand side of the cooking chamber, where is shielded with “C” bracket.
  • Page 49 CARE AND MAINTENANCE Important step is allowing the smoke chamber and cooking grid to self-clean by running the pellet grill at a high temperature for 10 to 20 minutes after each use. Follow these cleaning and maintenance tips to service your pellet grill: WARNING Make sure to clean out the ash from the burn pot after each use to ensure the proper function of your pellet grill.
  • Page 50 3. CLEANING THE GRILL COOKING GRID: CAUTION! Be careful not to burn yourself. Cleaning the grill grid works best while they are still warm. We recommend keeping a long-handled cleaning brush near the grill. After removing your food, give the grill grid a quick brushing. It takes only a minute, and it will be ready the next time you want to use the grill.

  • Page 51: Disposal Of Ashes

    WARNING • A vacuum cleaner is the best way to remove ashes from the firepot, but this must be done with extreme care to avoid the risk of fire. • Recommend a utility-type, bagless vacuum cleaner with a metal collection canister would be best for this task. However, almost any vacuum cleaner will work safely if this procedure is properly followed.
  • Page 52 Pellets Clean Out Feature: Place a container large enough to hold the discarded pellets under the fire pot opening. Pull a Releases Spring Pin then sliding the tray forward to remove the ash from the fire pot, Pull Releases Spring Pin once more to remove the tray completely out from the grill. Then follow the “Operating Cleanout Function”...
  • Page 53 Leveling Feature: Note: Level the unit when it cool and before uses. We made your cooking surface level easier by using provided leveler (located on the left of the grill) and M12 caster wrench to adjusting the pellet grill feet (Casters). Turn clockwise to reduce the height Turn counterclockwise to increase the height...

  • Page 54: Food Safety

    TIPS & TECHNIQUES FOOD SAFETY Basic guidelines for food preparation • Preparation. Always wash hands with warm water and soap for 20 seconds before and after handling food. Don't cross-contaminate. • Keep raw meat, poultry, fish, and their juices away from other food. After cutting raw meats, wash cutting board, utensils, and countertops with hot, soapy water. Serving and holding food •...
  • Page 55 • Temperature for a specific amount of time. Use a thermometer with a probe to ensure food has reached the correct temperature. • Cooked foods should not be left out in the heat for more than an hour. Do not leave hot foods out of refrigeration for more than two hours. •...
  • Page 56 • Sugar-based sauces are best applied near the end of cooking to prevent burning and flare-ups. • Leave open space between the foods and the extremities of the cooking chamber for proper heat flow. Food on a packed pellet grill will require more cooking time.

  • Page 57: Troubleshooting

    TROUBLESHOOTING TROUBLESHOOTING ou may see an error message display on your controller. Please refer to the following chart for potential issues and how to resolve them: ERROR CODE POTENTIAL ISSUES POSSIBLE SOLUTION Low Temperature: Temperature can't rise 20F for Remove pellets from the burn pot and make sure the hopper is full of pellets. more than 14 min after start Turn the controller off and then on again and restart your grill.
  • Page 58 TROUBLESHOOTING Proper cleaning, maintenance and the use of clean, dry, quality fuel will prevent common operational problems. The following troubleshooting tips may be helpful when your HALO PRIME1100 Pellet Grill is not operating as it should. WARNING! Make sure to clean out the ash from the burn pot after each use to ensure the proper function of your pellet grill. Failure to clean out the ash from burn pot after each use may cause the pellets not to ignite or may cause a build-up of pellet in front of the auger tube potentially causing a burn back inside auger tube.
  • Page 59 Problem Cause SOLUTION Pellets In Burn Igniter Failure Remove cooking grid and grease plate from cooking chamber. Press the Power Button to turn the unit on. Turn Control Dial to Set Pot Will Not and press to inspect the igniter. Visually confirm that the igniter is working by seeing the sparks between the two electrodes. Light Visually confirm that the igniter gap is approximately 6mm / 0.25 inches in the burn pot.
  • Page 60 How to convert the appliance from portable to tabletop STEP 3 Loosen (4 )1/4”-20 Knob with threaded shaft then pullout release spring pins to lift-up the side tables. Lift-up the Chamber Assembly from the cart STEP 1 Remove Legs from the back panel. with the help of friends by using lift handles tube underneath the side table.

  • Page 61: Electrical Wire Diagram

    SM 2P Male terminal (black) Probe 2 SM-2P White SM-2P White Meat Probe Socket 3 Prime Probe 3 SM-2P White SM-2P White Knob Clean Out Halo Connect Remain Meat Probe Socket 4 SM-2P White SM-2P White SM-6P SM-6P Black White White Black...

  • Page 62: Five (5) Year Limited Warranty

    FIVE (5) YEAR LIMITED WARRANTY This warranty only applies to products purchased from an authorized retailer after using REGISTER MY HALO via QR Codes or on halo-pg.com to register a new product. Registration must be completed within 30 days of purchase from Manufacturer to qualify for this warranty. Under this warranty, Manufacturer expressly warrants the following: Manufacturer warrants to the original consumer-purchaser only that this product shall be free from defects in workmanship and materials after correct assembly and under normal and reasonable home use for the periods indicated below beginning on the date of purchase.
  • Page 63 FIVE (5) YEAR LIMITED WARRANTY ITEMS MANUFACTURER WILL NOT PAY FOR 1. Shipping cost, standard or expedited, for warranty and replacement parts. 2. Service calls to your home. 3. Repairs when your product is used for other than normal, single-family household or residential use. 4.

  • Page 64: Consumer Service

    If you wish to obtain performance of any obligation under this limited warranty from Manufacturer, you should write to: Halo Products Group LLC 850 West Park Rd Elizabethtown KY, 42701 Consumer returns will not be accepted unless a valid Return Authorization is first acquired from Manufacturer. Authorized returns must be clearly marked on the outside of the package with an RA number and the package is shipped freight with postage pre-paid.

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