F-SECURE ANTI-VIRUS FOR MICROSOFT EXCHANGE 8.00 Administrator's Manual page 340

340
Checking F-Secure Content Scanner Server
was unsuccessful, make sure that F-Secure Content Scanner Server
is up and running and that there is no local firewall on the server
blocking the access.
Problem:
When the F-Secure Anti-Virus for Microsoft Exchange tries to send an
attachment to F-Secure Content Scanner Server, the attachment is not
scanned and the e-mail does not reach the recipient.
Solution:
The problem is that F-Secure Anti-Virus for Microsoft Exchange is unable
to contact F-Secure Content Scanner Server.
A service or process may not be running on F-Secure Content Scanner
Server. Make sure that all processes and services of F-Secure Content
Scanner Server have started. Check the Services in Windows Control
Panel. The following services should be started:
F-Secure Content Scanner Server
F-Secure Management Agent
F-Secure Network Request Broker
Check the Task Manager. The following processes should be running:
fsmb32.exe
fsavsd.exe
fsdbuh.exe
fnrb32.exe
If any of these processes are not started, uninstall and reinstall F-Secure
Anti-Virus Content Scanner Server service.
fsma32.exe
fih32.exe
fch32.exe
fameh32.exe