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WERTHEIM DUAL STEAM PLUS Manual

2-in-1 steam mop
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DUAL STEAM PLUS
2-IN-1 STEAM MOP

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Summary of Contents for WERTHEIM DUAL STEAM PLUS

  • Page 1 DUAL STEAM PLUS 2-IN-1 STEAM MOP...

  • Page 3: Specifications

    16. Wall Mount Bracket 23. Large Round Brush 17. Scraper 24. Metal Round Brush 18. Grout Brush 25. Mop Pads (2pcs) 19. Hose Connector 26. Upholstery / Window Tool 20. Jet Nozzle Specifications: Power: 1600W Net Weight: 2.45kg (as a mop) Water Capacity: 300 ml Steam Duration: 9 minutes Cable Length: 6m Please contact Wertheim Customer Service on 131 929 to find your local spare parts provider.

  • Page 4: Before You Begin

    Before You Begin Please read these instructions thoroughly This will ensure you obtain full benefit from your new steam mop. Keep this Instruction Manual in a handy place for future reference. Important Always switch the steam mop off and remove the plug from the electricity supply before cleaning your appliance, when not in use, or attempting any maintenance task. This cleaner should only be used for its intended purpose as described in these instructions. Precautionary measures: 1. Do not operate the vacuum steam mop too close to heaters, radiators or other hot surfaces. 2. Before inserting the plug into the wall, make sure your hand is dry. 3. When you want to pull the plug from the wall, do not use the power cable, gently pull the plug from the power socket. Before you Clean, Test First Your Wertheim steam mop is designed to clean hard flooring such as ceramic tile, vinyl, laminate, marble, stone and sealed hard wood floors. Use of your steam mop on waxed or some unwaxed floors may result in a diminished gloss. The steam mop is not for use on unsealed wood floors. For best results test in an inconspicuous area and check the care instructions from your flooring manufacturer.

  • Page 5: Safety Precautions And Warnings

    Safety Precautions & Warnings Read all instructions before using this steam 5. Children shall be supervised to cleaner. ensure that they do not play with the appliance. WARNING: To reduce the risk of fire, electric shock or injury when using an electrical Do not operate the unit while in any appliance, basic precautions should always be one stationary position for any period followed, including the following: of time. Keep the unit moving while in operation.
  • Page 6 Switch off the wall outlet, and unplug small concealed area to determine if it the cleaner from the main power. is suitable for treatment. Always remove the power cord from the 23. Accessories become hot during use. outlet and handle the steam cleaner Allow them to cool down before with care when filling the water tank handling them. with water. 24. Use only manufacturer’s recommended 16. Do not over fill the water tank. attachments – use of attachments not 17. Do not use without the water tank cap provided or sold by us may cause fire, in place. Check that the water tank cap electric shock or injury. is completely closed before use. 25. Never point or aim the steam cleaner 18. Do not operate without water in the at people, animals or plants (risk of water tank. scalding!). 19. Do not fill the water tank with anything 26. Do not aim the steam cleaner at other than water. Never put additives electrical systems or wires.
  • Page 7 Assembly WARNING: Do not plug the steam cleaner into an electrical outlet during assembly. 1. Insert the handle into the machine main body until it locks into position. 2. Assemble the main body of the cleaner to the Floor Head. IMPORTANT: Please ensure the main body is fully inserted into the mop head until you hear a click sound...

  • Page 8: Before You Begin Cleaning

    Instructions for Use (as a steam mop) Before you begin cleaning 1. Remove the clean Water Tank by pressing the Water Tank Release Button. NOTE: The tube which transfers water from the Water Tank to the boiler is weighed down with a brass ball. This is an intentional design to improve efficiency of water usage. It is normal for this ball to create a rattling sound inside the Water Tank during use. 2. Pull the cap on the Water Tank to open. 3. Fill the clean Water Tank with cold tap water ONLY. Close the cap and make sure no water leaks before you refit the clean water tank. 4. Ensure the hard water filter is in place before you refill the clean water tank. Do not add any chemicals,detergents disinfectant, eucalyptus COLD WATER ONLY! oil or perfumes to the clean Water Tank. NOTE: In order to significantly reduce mineral build-up and prolong the life of your steam mop the use of distilled or de-mineralized water in the unit is highly recommended. 5. Attach a Mop Pad to the base of the Floor Head. IMPORTANT: Always Switch off the wall outlet, and unplug the cleaner from the main power before adding water or changing a Mop Pad. NOTE: Wash the Textile Pad prior to use to remove any lint.

  • Page 9: Steam Cleaning Hard Floors

    Steam cleaning hard floors NOTE: Always sweep or vacuum the floor prior to use to remove any loose dirt or debris. IMPORTANT: Do not use the cleaner without a Mop Pad attached to the Floor Head. NOTE: Do not use the Carpet Glider when cleaning hard floors. WARNING: Switch off the wall outlet, and unplug the cleaner from the main power. Let the steamer cool down before you change the accessory. 1. Plug the steam cleaner into the main power. Press the power switch, the blue ON light will illuminate. 2. After a few seconds half of the light will turn to red, indicating the cleaner is ready for use. 3. Ensure the power cable is secured into the cable restraint hook. IMPORTANT: Do not operate the cleaner over the power cable. 4. Recline the cleaner by placing a foot on the Floor Head and lowering the main body towards the floor. Clip the power cable to the cable holder. 5. To produce steam press the Steam Trigger Button. 6. Move the cleaner slowly backwards and forwards. NOTE: Replace another dry mop pad if the floor is getting too wet.

  • Page 10: Refreshing Carpets

    Refreshing carpets NOTE: Always sweep or vacuum the carpet prior to use to remove any loose dirt or debris. IMPORTANT: Do not use the cleaner without a Mop Pad and carpet glider attached to the Floor Head. WARNING: Switch off the wall outlet, and unplug the cleaner from the main power. Let the steamer cool down before you change the accessory. WARNING: Push the Detergent on/off button OFF before you are going to refresh carpet. 1. Attach the Carpet Glider to the Floor Head. 2. Plug the steam cleaner into the main power. Press the power switch, the blue ON light will illuminate. 3. After a few seconds half of the light will turn to red, indicating the cleaner is ready for use. 4. Recline the cleaner by placing a foot on the Floor Head and lowering the main body towards the floor. 5. To produce steam press the Steam Trigger. 6. Move the cleaner slowly backwards and forwards paying particular attention to high traffic areas.
  • Page 11 Using detergent tank WARNING: Switch off the wall outlet, and unplug the cleaner from the main power. Let the steamer cool down before you change the accessory. 1. Twist Detergent Tank Cap counter-clockwise to open. 2. Add 50ml of recommended detergent (about half of the tank). 3. Fill remaining tank with water. 4. Replace Detergent Tank Cap clockwise and secure. WARNING: Use only manufacture recommended detergent. Some detergent brands may cause damage and will prevent the cleaner from working effectively. Using other detergent may void your warranty. 5. Push Detergent On/Off Button ON to use the solution. Push Detergent On/Off Button OFF to stop using the solution. IMPORTANT: To prevent detergent leaking ensure the Detergent On/Off Button is in the OFF position when the product is not in use. Empty the detergent tank 1. Switch off the wall outlet, and unplug the cleaner from the main power. Ensure the unit has cooled. 2. Remove the Detergent Tank from the main body of the cleaner. 3. Twist Solution Tank Cap counter-clockwise and remove. 4. Empty any excess solution from the tank. Replace the cap and return to the cleaner.
  • Page 12 Instructions for Use (as a handheld steam mop) WARNING: Switch off the wall outlet, and unplug the cleaner from the main power. Let the steamer cool down before you change the accessory. 1. Press the Handle Release Button and remove the steel tube. 2. Remove the Floor Head by pressing the mop head release button. 3. Remove the clean water tank by pressing the Water Tank Release Button. NOTE: The tube which transfers water from the Water Tank to the boiler is weighted down with a brass ball. This is an intentional design to improve efficiency of water usage. It is normal for this ball to create a rattling sound inside the Water Tank during use.
  • Page 13 4. Pull the cap on the Water Tank to open. 5. Fill the clean Water Tank with cold tap water ONLY. Close the cap and make sure no water leaks before you refit the clean water tank. 6. Ensure the hard water filter is in place before you refill the clean water tank. Do not add any chemicals, detergents disinfectant, eucalyptus COLD WATER ONLY! oil or perfumes to the clean Water Tank. NOTE: In order to significantly reduce mineral build-up and prolong the life of your steam mop, the use of distilled or de-mineralized water in the unit is highly recommended. 7. Plug the steam cleaner into the main power, press the Power Switch and the blue on light will illuminate 8. After a few seconds half of the light turns red to indicate the cleaner is ready for use. 9. To produce steam press Steam Trigger Button(Handheld). IMPORTANT: Always switch off the wall outlet, and unplug the cleaner from the main power when removing the Floor Head or handle. Always ensure the cleaner has fully cooled down before removing the Floor Head.
  • Page 14 Accessories WARNING: Switch off the wall outlet, and unplug the cleaner from the main power. Let the steamer cool down before you change the accessory. Hose Accessory Connector Use on heavily soiled areas such as showers and kitchens. Upholstery / Window Tool & Upholstery Pad Use on windows and mirrors for a smear free clean. Place the upholstery pad on the tool to use on sofas and chair fabrics. Round Brush (small and large) Jet Nozzle Use on stubborn grease and grime. For hard to reach areas such as taps. Metal Round Brush Scraper For oven grills and racks. Ideal for dried residue in ovens or defrosting freezers. Without hose 1. After removing the Floor Head, accessories can directly attach to the steam outlet of the product. 2. Insert and rotate clockwise until it is locked in position and secure...
  • Page 15 With hose 1. Fit the Hose Connector to steam outlet of the product. 2. Fit the Hose over the Hose Connector on the product. Align the orientation marks with the hole on Hose Connector and rotate clockwise until hose is locked in position and secure. 3. To remove hose, slide Release Button at the base of Hose away from cleaner and rotate counter-clockwise and gently pull away from cleaner. 4. Attach Hose Accessory Connector to the nozzle on the hose. Insert and rotate clockwise until Hose Accessory Connector is in locked position and secure. 5. Fit other small accessories to Hose Accessory Connector. Insert and rotate clockwise until it is locked in position and secure.

  • Page 16: Maintenance

    Maintenance IMPORTANT: Always switch off the wall outlet, and unplug the cleaner from the main power. Ensure the cleaner has fully cooled down before performing any maintenance tasks. Empty the water tank 1. Switch off the wall outlet, and unplug the cleaner from the main power and ensure the unit has cooled. 2. Remove the clean Water Tank from the main body of the cleaner. 3. Remove the Water Tank cap. 4. Empty any excess water from the tank. 5. Replace the cap and return to the cleaner. Removing and cleaning the Mop Pad Switch off the wall outlet, and unplug the cleaner from the main power. Let cleaner cool down for 3-5 minutes. 2. Carefully remove the pad from mop head. 3. Wash the mop pad in a washing machine with a mild detergent at max temperature of 40°C.* IMPORTANT: Do not use bleach or fabric softener when washing the mop pad. *Colour fastness in the dyeing of the textile material may occur and care should be taken on all cleaning surfaces. General use and washing will fade overtime and lose its original appearance.

  • Page 17: Replacing The Hard Water Filter

    Replacing the hard water filter The cleaner is fitted with a hard water filter. If you live in an area of hard water the filter will discolor over time. Depending on the water hardness and frequency of use, the filter should be changed every 6 months. Switch off the wall outlet, and unplug the cleaner from the main power and ensure the unit has cooled. Remove the clean Water Tank from the main body of the cleaner. Lift the hard water filter out of the cleaner. Replace with new filter. Reassemble the clean Water Tank to your cleaner. NOTE: The condition of the filter will affect the cleaner performance.

  • Page 18: Spare Parts

    Spare Parts Part Part Number Hard Water Filter 32201371 Brush Set 31155164 Clean Water & Detergent Tank Sets 33155237 Mop Pads 31400329 Upholstery Pad 31400100 Troubleshooting Problems and Solutions Please contact Godfreys Commercial Customer Support on 131 929 to find your local spare parts provider. Fault Solution The steamer will not switch on. - Check that the steamer is plugged in - Plug the steamer into a different power socket The steamer will not produce the - Check that the hard water filter is assembled steam. - Check there is enough water in the clean water tank Water comes out from the back - Check there is no blockage from the accessory tool and mop head of the steam mop.
  • Page 19 Commercial, 2 Drake Boulevard Altona, VIC 3018, or on 131 929, Monday-Friday 9am-5pm AEST or commercialsupport@godfreys.com.au. The decision to repair or replace the cleaner is at the discretion of Godfreys Commercial depending on the circumstances and requirements of any applicable law. If Godfreys Commercial decide to repair or replace your Wertheim Dual Steam Plus Steam Mop, it will do so at its own cost. Any Your Wertheim Dual Steam Plus Steam Mop, in the transportation costs involved in a claim under this case of domestic use, has a two years warranty warranty shall be borne by the claimant. against product defects and failures when the product is used in accordance with the terms and Godfreys Commercial is unable to accept conditions of this warranty statement. responsibility under this warranty for any repair work not carried out by an authorised Service Agent, or This warranty is provided by Future Innovation any defect arising from or in connection with the Holdings Pty Ltd Trading as Godfreys Commercial use of non-genuine parts. If any part is no longer ABN 98 677 632 021. This warranty commences from available or manufactured, Godfreys Commercial the original date of purchase and is not transferable. will replace it with a genuine functional replacement You are required to retain your original proof of part. This warranty does not apply to the cost of purchase for any claims under this warranty. This replacing any parts of the Wertheim Dual Steam Plus warranty is valid only in the country where the Steam Mop due to normal wear and tear, alterations, cleaner is purchased. improper installation, physical abuse, misuse or accidental damage. Your Wertheim Dual Steam Plus Steam Mop must be operated in accordance with these instructions If proof of purchase cannot be provided at the time and used only for domestic household cleaning to...
  • Page 20 Future Innovation Holdings Pty. Ltd. trading as Godfreys Commercial ABN: 98 677 632 021 2 Drake Boulevard Altona, Victoria 3018 Customer Support: 131 929 www.godfreyscommercial.com.au commercialsupport@godfreys.com.au Wertheim is a registered trademark. ® V1 09/2024...

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