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Nissei RAPP Giant Combi Complete Manual

Soft serve machine
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Summary of Contents for Nissei RAPP Giant Combi

  • Page 1 Manual...
  • Page 2 “translation of the original instructions” Copyright© All rights reserved. No part of this publication may be copied, stored in an auto- mated data file or made public, in any form or in any way, be it electronically, me- chanically, by photocopy, recording or in any other way, without the prior written consent of the manufacturer.

  • Page 3: Preface

    RAPP soft serve ma- chines: • Nissei R3448 Giant Combi. • Nissei R3448 Giant. • Nissei R6888 Titan Duo Combi. • Nissei R6888 Titan Duo. • Nissei R9438 Power Combi Pro. • Nissei R9438 Power Pro.
  • Page 4 Preface Accessories The following items are included with the machine: • O-ring removal tool. • Allen key (5 mm). • Cleaning brush, narrow and wide. • Tube of lubricant (Petrogel). • Spray bottle with disinfectant. • Replacement set of O-rings. •...

  • Page 5: Table Of Contents

    Contents Contents Preface ................. .3 1 Introduction .
  • Page 6 Contents Emergency stop ................33 Switching on/off .
  • Page 7 Contents 9 Disposing of the machine ............72 Environmental aspects .

  • Page 8: Introduction

    Introduction 1 Introduction 1.1 Manufacturer Win Equipment B.V. De Kronkels 31 3752 LM Bunschoten The Netherlands Dealer mark 1.2 Warranty & liability The dealer gives a 5-year warranty on expensive parts on new ma- chines and a 12-month warranty on non-wear parts and repair costs. In accordance with the terms &...

  • Page 9: Machine Type Plate

    Dasher motor Test pressures: Dasher motor Test pressures: Ｗ Ｗ Compressor Ｗ   High side ＭPa Compressor Ｗ   High side ＭPa Rated current Ａ   Low side ＭPa Rated current Ａ   Low side ＭPa Introduction 1.3 Machine type plate The type plate is attached to the back of the machine. The machine has an EC mark.

  • Page 10: Safety

    Safety 2 Safety 2.1 General safety instructions The machine complies with the fundamental health and safety re- quirements laid down in the relevant European Community guide- lines. Improper or careless use can result in hazardous situations. This is why you should observe the following general safety instructions: •...

  • Page 11: Pictograms Overview

    Safety 2.2 Pictograms overview The following safety pictograms are affixed to the machine: • Noodstop: - On the front of the machine, under the emergency stop button. • Beknellingsgevaar: - On the top of the machine, next to the mix tank.

  • Page 12: Operation And Maintenance

    Safety 2.4 Operation and maintenance Operation, maintenance and cleaning of the machine may only be carried out by trained personnel. The end user determines the grounds on which this authorisation is based. 2.5 Hygiene Proper hygiene is very important, therefore, adhere to the following rules: •...

  • Page 13: Installation

    Installation 3 Installation Read this chapter carefully before installing the machine. This is the only way to ensure optimum safety. 3.1 Introduction The initial installation is done by the dealer. When moving the ma- chine, contacting the dealer is recommended. Installing the machine may only be done by qualified staff.

  • Page 14: Cooling Water Connection

    Installation 3.4 Cooling water connection • Connect the supply hose to a so-called washing machine tap (wa- ter tap 3/4" with aeration). The water pressure must be at least 1.6 bar and no more than 3 bar. • Connect the drain hose to a drain line. Make sure that no water can get into the machine.

  • Page 15: Machine Description

    Machine description 4 Machine description 4.1 Machine overview 1. Mix tank. 7. Syrup compartment**. 2. Touchscreen. 8. Dispensing pedal soft- serve ice cream. 3. Dispensing lever soft- serve ice cream. 9. USB connection. 4. Shake motor**. 10. Emergency stop button. 5.
  • Page 16 Machine description * Milkshakes can only be prepared with Combi models. These models are equipped with a combination head with which both soft-serve ice cream and milkshakes can be dispensed. All other models are equipped with an ice cream head, which can only be used to dispense soft- serve ice cream.
  • Page 17 Machine description Function and use The function of the machine is: • The commercial preparation of soft-serve ice cream and milk- shakes/huzzles* using the raw materials water, ice cream mix and flavoured syrups*. The machine may not be used for preparing other prod- ucts and/or with other raw materials.

  • Page 18: Touch Panel

    Machine description 4.2 Touch panel 4.2.1 Home screen Soft Ice 1. Run. - Press to put the machine in Run mode. The Run screen will also open. 2. Standby - Press to put the machine in StandBy mode. 3. Stop. - Press to stop the machine.
  • Page 19 Machine description Taskbar 7. Home. - Press to open the home screen. 8. Active mode. - This button shows the active mode. Press to open the corre- sponding screen. 9. Settings. - Press to open the Settings screen. 10. Log. - Press to open the Log screen.

  • Page 20: Run Screen

    Machine description 4.2.2 Run screen Soft Ice 1. Notifications field. - This field displays a notification if the ice cream mix level in the mix tank is too low or the temperature of the ice cream mix is too high. 2.

  • Page 21: Cleaning Screen

    Machine description 4.2.3 Cleaning screen Soft Ice 1. Water mix tank. - Press to open the water tap. - After 30 seconds, the water tap closes automatically. To close the water tap earlier, press the button again. 2. Dasher. - Press to let the agitator rotate in the freezer cylinder. - The agitator stops automatically after 30 seconds.

  • Page 22: Settings Screen

    Machine description 4.2.4 Settings screen In the settings screen, various soft-serve ice cream settings and milk- shake/huzzle settings* can be changed: • Press the white area. - A pop-up opens, in which the setting can be adjusted. • Adjust the value. •...
  • Page 23 Machine description Milkshake/huzzle* 4. Milkshake/huzzle selection. - The current selection is displayed in white text. - Press milkshake or huzzle to switch. 5. Milkshake settings. - Name. - Adjusting the amount of syrup in the milkshake. - Adjusting the amount of water in the milkshake. 6.

  • Page 24: Pasteurisation Screen

    Machine description 4.2.5 Pasteurisation screen Soft Ice 1. Mix tank temperature. - Shows the temperature of the ice cream mix in the mix tank. 2. Freezer cylinder temperature. - Shows the temperature of the soft-serve ice cream in the freez- ing cylinder.
  • Page 25 Machine description Schedule 4. Schedule settings. - A time can be set for each day of an even week and an odd week when the machine will automatically pasteurise. To change the time of day: - Press the white area. - A pop-up opens, in which the setting can be adjusted.

  • Page 26: Log Screen

    Various 5. Language. - Press to change the display language. System 6. Nissei service. - Press to open the service screens. These screens are only accessible to employees of the dealer 7. Date & time.

  • Page 27: Operation

    Operation 5 Operation 5.1 Start-up (beginning of work day) Start by checking if the machine is in 'STANDBY'. If this is not the case, measure the temperature of the mix in the mix tank. - If the temperature exceeds 7 °C, empty, clean and dis- infect the machine (see §7.3, page 45).
  • Page 28 Operation 6. Clean the syrup 8. Place the syrup 10. Press 'Run'. head. cup in the combi The agitator will head. now run for 5 7. Disinfect the syr- minutes. After up head with al- 9. Push the locking that, cohol spray 80%.

  • Page 29: Dispensing Soft-Serve Ice Cream

    Operation 5.2 Dispensing soft-serve ice cream 1. Hold a cone or ice 2. Press 3. Let the ice pedal cream cup under cream pedal all come all the way the ice cream dis- the way down/ up/push the ice pensing opening. pull cream dispens-...

  • Page 30: Twisting Ice Cream

    Operation 5.3 Twisting ice cream 1. Slide spoon 2. Hold 3. Press and hold over the spoon with ice cream the 'Twister' but- holder. under ton. cream twister. spoon will now start to ro- tate and the ice cream will twisted.

  • Page 31: Closing (End Of Work Day)

    Operation 5.5 Closing (end of work day) For a machine without milkshake function, steps 1 to 10, 12 to 14 can be skipped. 1. Press Stand By. 2. Pull up the lock- 4. Clean the syrup ing pin. head with a clean cloth (preferably 3.
  • Page 32 Operation 13. Disinfect the en- 14. Replace on cup tire combi/ice holder. cream head with alcohol spray 80%. If no automatic pas- 15. Press pasteurise. 16. Press OK. teurisation program cream has been set, pas- mix is now pas- teurisation must be teurised, then started...

  • Page 33: Emergency Stop

    Operation 5.6 Emergency stop In case of danger to people or the ma- chine, the machine must be switched off immediately: • Press the emergency stop button. - The entire machine will stop im- mediately and the voltage of the moving parts will be switched off.

  • Page 34: Switching On/Off

    Operation 5.7 Switching on/off The machine does not have an on/off button. To switch on the ma- chine: 1. Put the plug in the socket. 2. Reset the emergency stop. To completely switch off the machine: 1. Press the emergency stop. 2.

  • Page 35: Malfunctions

    Malfunctions 6 Malfunctions 6.1 Introduction You may be able to remedy some malfunctions yourself. Before contacting the dealer, try to resolve the malfunc- tion yourself using the instructions in this manual. 6.2 Notifications on display Error messages (E2 to E13 and M101 to M145) may appear on the con- trol panel.
  • Page 36 Malfunctions Problem Solution The temperature in the Contact the dealer. freezer cylinder is too high during pasteurisa- tion. The temperature in the Check that there is enough ice mix tank is too high dur- cream mix in the mix tank. ing pasteurisation.

  • Page 37: M Notifications (M101 To M145)

    Malfunctions 6.2.2 M notifications (M101 to M145) Problem Solution M101 Communication error. Remove the plug from the sock- et. Wait 15 seconds and plug in again. The machine now restarts and communication is restored. M102 The pressure in the air Contact the dealer.
  • Page 38 Malfunctions Problem Solution M124 The temperature of the Use ice cream mix from the re- ice cream mix in the frigerator to top up. We recom- mix tank is too high. mend always keeping one box of ice cream mix refrigerated. M125 No water supply while Check that the water tap is fully...
  • Page 39 Malfunctions Problem Solution M141 Error in the shake pin Contact the dealer. motor. M142 Filling a cup with milk- The soft-serve ice cream is too shake takes too long. thick, increase the amount of wa- ter and/or syrup in the milkshake settings.

  • Page 40: How Can I Get The Best Yield From The Machine

    Malfunctions 6.3 How can I get the best yield from the machine? To get optimal yield out of your machine, a stably running machine with a constant air-ice cream mix balance is a necessity. If this air/mix balance is not constant, your ice cream will be soft or wet or your ma- chine will make a rasping sound, you will experience a popping from the dispensing opening or the machine's display will indicate 'LO'.

  • Page 41: Fault Table

    Malfunctions 6.4 Fault table Problem Cause Solution The machine is not The fuse(s) in the Replace the fuse(s) responding and no meter box is (are) in the meter box. lights are on. faulty. Rasping and pop- Too much air in the Refer ping cylinder.

  • Page 42: Maintenance

    Maintenance 7 Maintenance 7.1 Safety instructions • Clean and disinfect the machine as minimum according to the guidelines of the ice cream preparation hygiene code. However, at least once every six weeks. • Descale the machine every second to fourth cleaning depending on the level of soiling, but at least twice a year.

  • Page 43: Required

    You will need the following items when cleaning the machine: • Buckets & brushes. • Tea towel or kitchen paper. • Cleaning agent (recommended: Nissei Cip Clean). • Disinfectant (recommended: Nissei Algides). • O-ring removal tool. • Alcohol spray 80%.

  • Page 44: Cleaning And Disinfecting

    Place the parts on a clean tea towel or piece of paper. Cleaning solution • Prepare a solution of 100 ml of Nissei Cip Clean and 10 litres of warm water in a clean bucket. Refresh the cleaning solution regularly during cleaning.

  • Page 45: Dis)Assembly, Cleaning And Disinfection Of The Machine

    Maintenance 7.3 (Dis)assembly, cleaning and disinfection of the machine Before starting, read the general instructions for clean- ing and disinfecting. 7.3.1 Method The (dis)assembly, cleaning and disinfection of the machine is an in- tensive job. For an effective working method, the following order is recommended: 1.

  • Page 46: Defrosting, Emptying And Depressurising The Freezer Cylinder

    Maintenance 7.3.2 Defrosting, emptying and depressurising the freezer cyl- inder Discard the old ice cream mix; do not reuse it! For the R6888 Titan Duo Combi and R6888 Titan Duo, de- frost, empty and depressurise both the left and right freezer cylinders.

  • Page 47: Removing Mix Pump And Agitator Mix Tank

    Maintenance 7.3.3 Removing mix pump and agitator mix tank Make sure the pressure is off the cylinder is before re- moving the mix pump from the mix tank. For the R6888 Titan Duo Combi and R6888 Titan Duo, re- move both the left and right mix pump and agitator. 1.

  • Page 48: Emptying Mix Tank

    Maintenance 7.3.4 Emptying mix tank Discard the old ice cream mix; do not reuse it! For the R6888 Titan Duo Combi and R6888 Titan Duo, empty both left and right mix tank. 1. Press 'Cleaning'. 2. Press 'Dasher'. 3. Draw all the ice cream mix from the machine.
  • Page 49 Maintenance 7. Press 'Dasher'. 8. Wait five min- 9. Draw all of the utes. cleaning solution from chine. 10. Fill the mix tank 11. Press 'Dasher'. 12. Draw all the wa- completely with ter from the ma- clean lukewarm chine. water.

  • Page 50: Descaling Machine

    Maintenance 7.3.6 Descaling machine Descale the machine every 2nd to 4th cleaning depend- ing on the level of soiling. However, do this at least twice a year. Place the cleaned stainless steel parts of the mix pump (disassembled) loose in the mix tank so that they are also descaled.

  • Page 51: Removing Combi Head /Ice Cream Head

    Maintenance 7.3.7 Removing combi head /ice cream head 7.3.7.1 Foot-operated For a machine without a milkshake function, steps 1 through 7 can be skipped. 1. Unscrew 3. Disconnect 5. Loosen the nut shake motor plug from on the ice cream plug.

  • Page 52: Manual

    Maintenance 7.3.7.2 Manual For a machine without a milkshake function, steps 1 through 7 can be skipped. 1. Unscrew 3. Disconnect 5. Loosen the nut shake motor plug from on the shake pin. plug. APM. 2. Pull plug 4. Pull plug straight down to straight down to...

  • Page 53: Dis)Assembly, Cleaning And Disinfection Of The Combi Head

    Maintenance 7.3.8 (Dis)assembly, cleaning and disinfection of the combi head (Dis)assembly, cleaning and disinfection of an ice cream head (machines without milkshake function) is de- scribed in §7.3.10 (page 57). Do not immerse the APM in water, but clean it with a brush and (damp) cloth.
  • Page 54 Maintenance 10. Clean and disin- 12. Mount the valve 13. Mount the two fect all parts. hose O-rings on the Refer check valve check valve. §7.2.3(page 44) Do not grease it! Do not grease it! for more infor- mation. 11. Dry them care- fully with a clean cloth and place them on a clean...

  • Page 55: Dis)Assembly, Cleaning And Disinfecting Shake Motor

    Maintenance 7.3.9 (Dis)assembly, cleaning and disinfecting shake motor The shake motor must not be submerged in water, oth- erwise it will be severely damaged! Clean with a brush and (damp) cloth. 1. Remove 2. Pull brush 3. Remove the O- locking screw.
  • Page 56 Maintenance 11. Apply the lock- 12. Mount the shake 13. Place the APM ing screw. motor on the shake mo- combi head with tor. a rotating move- ment. 14. Tighten the Allen 15. Insert bolts. pin(s) into combination head. shake (see photo) should be placed...

  • Page 57: Dis)Assembly, Cleaning And Disinfection Of The Ice Cream Head

    Maintenance 7.3.10 (Dis)assembly, cleaning and disinfection of the ice cream head For a machine with milkshake function, this section can be skipped. 1. Remove the tap 2. Remove 3. Remove pins from head ring at the rings from combi head. back of the ice tap pins.

  • Page 58: Dis)Assembly Cleaning And Disinfection Of The Freezer Cylinder Agitator

    Maintenance 7.3.11 (Dis)assembly cleaning and disinfection of the freezer cylinder agitator For the R6888 Titan Duo Combi and R6888 Titan Duo, clean and disinfect both agitators. 1. Remove the agi- 2. Remove 3. Clean the freezer tator from cream seal from cylinder and the freezer cylinder.

  • Page 59: Combi/Ice Cream Head Assembly

    Maintenance 7.3.12 Combi/ice cream head assembly 7.3.12.1 Foot-operated (machine with dispensing pedals) For a machine without a milkshake function, steps 5 through 10 can be skipped. 1. Attach the head 2. Place the combi/ 3. Tighten all bolts ring to the back ice cream head loosely.
  • Page 60 Maintenance 6. Tighten the nut 7. Place the plug of 9. Place the shake shaking the APM. motor plug. pin. 8. Tighten the plug. 10. Tighten the plug. 11. Tighten the nut of the ice cream dispensing pin(s). Depress the dis- pensing pedal to create more...

  • Page 61: Manual (Machine With Dispensing Levers)

    Maintenance 7.3.12.2 Manual (machine with dispensing levers) For a machine without a milkshake function, steps 5 through 10 can be skipped. 1. Attach the head 2. Place the combi/ 3. Tighten all bolts ring to the back ice cream head loosely.

  • Page 62: Disinfecting The Machine

    Maintenance 11. Place dis- 12. Place the locking pensing lever(s). pin of the dis- pensing lever(s). 7.3.13 Disinfecting the machine For the R6888 Titan Duo Combi and R6888 Titan Duo dis- infect both the left and right sides. 1. Fill the mix tank 2.

  • Page 63: Cleaning And Rinsing The Syrup Head And Hoses

    Maintenance 7.3.14 Cleaning and rinsing the syrup head and hoses These operations must be carried out once every three months (once every two cleanings). Skip steps 1 through 19 if no cleaning is required. For a machine without a milkshake function, this section can be skipped.
  • Page 64 Maintenance 8. Unscrew all tank 9. Hang 10. Press 'flavour 1'. caps of the syrup tubes of the tank The pipe is now containers. caps in a bucket automatically of hot water. cleaned seconds. 11. Repeat step 10 for 12. Repeat steps 13.
  • Page 65 Maintenance 17. Repeat step 16 18. Screw the tank 19. Push the syrup for the remaining caps onto the syr- hoses and water flavours. up containers. hose into the syr- up head. The wa- ter hose goes in the middle. 20.

  • Page 66: Dis)Assembly, Cleaning And Disinfection Of The Mix Pump

    Maintenance 7.3.15 (Dis)assembly, cleaning and disinfection of the mix pump For the R6888 Titan Duo Combi and R6888 Titan Duo, clean and disinfect both mix pumps. 1. Remove the air 2. Remove the mix 3. Loosen both intake tube. intake tube. bolts.
  • Page 67 Maintenance 10. Remove 11. Remove the O- 12. Remove both O- valve hose from ring from rings from the valve. valve. connector. 13. Remove the out- 14. Remove the in- 15. Clean and disin- er O-ring from ner O-ring from fect all parts.
  • Page 68 Maintenance 20. Mount the outer 21. Mount the inner 22. Mount both O- O-ring of the cou- O-ring of the cou- rings on the con- pling. pling. nector. 23. Mount the cou- 24. Mount 25. Mount both O- pling of the con- rings of the air rings nector.

  • Page 69: Machine Start-Up

    Maintenance 7.3.16 Machine start-up For optimal hygiene, the machine must be started with fresh ice cream mix. Do not use old ice cream mix! For the R6888 Titan Duo Combi and R6888 Titan Duo start both the left and right sides. 1.
  • Page 70 Maintenance 7. Fill the mix tank 8. Press 'Run'. 9. Wait until the ice with ice cream The agitator will cream pictogram mix. now run for 5 completely minutes. After white. that, chine will start cooling. 10. Dispense 11. Dispense one or cup of milkshake, two ice creams, taste it and dis-...

  • Page 71: Transport And Storage

    Transport and storage 8 Transport and storage Check that all connections have been disconnected be- fore moving the machine. 8.1 Transport The following rules must be observed during transport: • Always transport the machine in an upright position. • Use suitable lifting equipment. Never lift the machine by hand.

  • Page 72: Disposing Of The Machine

    Disposing of the machine 9 Disposing of the ma- chine 9.1 Environmental aspects Please observe the following: When discarding the machine, it must be returned to a certified collection point for electrical equipment, in ac- cordance with the applicable regulations. The machine will then be disassembled and recycled in an environmentally responsible manner.

  • Page 73: A1 Technical Specifications

    Technical specifications A1 Technical specifications 3448 6888 3448 Height 1600 mm 920 mm Width 460 mm 540 mm 460 mm Depth 840 mm 840 mm 760 mm (875 mm includ- ing pedal Weight ± 195 kg ± 250 kg ± 170 kg ±...

  • Page 74: A2 Ec Declaration

    Name: Nissei soft serve machine Type: Nissei R3448 Giant Combi Nissei R3448 Giant Nissei R6888 Titan Duo Combi Nissei R6888 Titan Duo Nissei R9438 Power Combi Pro Nissei R9438 Power Pro Nissei R9438 Power Combi TT Nissei R9438 Power TT is in conformance with the following EC directive: •...

  • Page 75: A3 Spare Parts

    Spare parts A3 Spare parts A3.1 Mix pump (all models) Parts Quantity Art no Connector 220751 Connector (pump right) 220761 Connector (pump left) 220771 Coupling 220781 Bolt 220281 Suction pipe air 220521 Cover 220241 Housing 220221 Gear 220311 Suction pipe mix 2204XX Valve 220712...

  • Page 76: Shake Motor (Only Combi-Models)

    Spare parts A3.2 Shake motor (only combi-models) Part Quantity Art no Shake motor 31010 Cup holder 31032 APM sensor 34007 O-ring 24 x 3,5 (blue) 35025 Brush housing 31002 Allen bolt (flat head) M4 x 6 028246 O-ring 26,58 x 3,53 (orange) 35001 Manual RAPP soft serve machines...

  • Page 77: A3.3 Combi-/Icehead & Beater (All Models), Syrup Block (Only Combi-Models)

    Spare parts A3.3 Combi-/icehead & beater (all models), syrup block (only combi-models) Manual RAPP soft serve machines...
  • Page 78 Spare parts 3448 6888 9468 Part Quantity Art no 33104 33105 33106 O-ring set 33113 33215 33220 Cylinder beater 95 mm 30053 Scraper blade 30091 Cylinder beater 110 mm 350303 Centre bar 30117 Non-return valve 30068 31022 Dispensing handle locking 31024 Head bolt stainless steel 138044...
  • Page 79 Spare parts 3448 6888 9468 Part Quantity Art no 0730001 0730015 0730200 Combi-/icehead 230540 230630 30104 Nut stainless steel M6 04096 Allen bolt stainless steel 009446 M6x40 230850 Piston ice 230855 30018 Piston centre 230870 0800046 Syrup block locking pin 0800048 Piston milkshake APM 230329...

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