Operator Manual NA9438 Power Combi Touch XL Contents Contents ..............1 Introduction ..............Purpose ................... 5 Manufacturer ..................5 Machine identification ................. 6 Warranty ..................6 Accessories ..................6 Liability ................... 7 Copyright ..................7 2 Safety ................Symbols used in this manual..............8 Emergency stop .................
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Operator Manual NA9438 Power Combi Touch XL 6 Faults ................. Introduction ................... 29 Messages on display ................29 How can I get the best yield from the machine ......... 30 How can I check whether the XL pump is not causing a malfunction ..30 What should I do with a soft or wet and watery ice cream ......
Operator Manual NA9438 Power Combi Touch XL 1 Introduction 1.1 Purpose The purpose of this Operator Manual is to provide the operator with information relating to the use and maintenance of the NA9438 Power Combi Touch XL and for de only ice configuration. Read this Operator Manual carefully before using the machine.
Operator Manual NA9438 Power Combi Touch XL 1.3 Machine identification The machine plate is affixed to the rear of the machine. This plate carries the CE mark. This means that the machine meets the basic health and safety requirements of the European Union. This machine contains fluorinated greenhouse gases in a hermetically sealed system with the values as specified in the label.
Operator Manual NA9438 Power Combi Touch XL 1.6 Liability The dealer is not liable for any unsafe situations, accidents and/or damage resulting from any of the following points: • Failure to observe warnings or instructions as displayed on the machine or in this Operator Manual.
Operator Manual NA9438 Power Combi Touch XL 2 Safety 2.1 Symbols used in this manual. Below you will find an explanation of the symbols that may be used in this manual to draw the attention of the reader to particular situations. Caution needed: - an accident may occur or - damage may occur to the machine...
Operator Manual NA9438 Power Combi Touch XL 2.3 Safety symbols on the machine The following safety symbols have been affixed to the machine: Location of emergency stop. This symbol is affixed to the left front side of the machine above the emergency stop button. Risk of trapping hand.
Operator Manual NA9438 Power Combi Touch XL 2.4 Safety instructions The machine meets the basic health and safety requirements of the relevant directives of the European Union. Improper or careless use can lead to dangerous situations. Please observe the following general safety instructions: •...
Operator Manual NA9438 Power Combi Touch XL 2.5 Operation and maintenance The machine may only be operated, maintained and cleaned by trained staff. The end user determines the basis on which staff are authorized for this purpose. 2.6 Hygiene Good hygiene is very important. Please adhere to the following rules: •...
Operator Manual NA9438 Power Combi Touch XL 3 Installation Read this chapter carefully before installing the machine. This is the only way to ensure maximum safety. 3.1 Introduction The dealer carries out the initial installation. When moving the machine you are advised to contact the dealer.
Operator Manual NA9438 Power Combi Touch XL 3.4 Connection of cooling water This paragraph only applies to water-cooled machines. • Connect the supply hose to a washing machine tap (3/4’’ water tap with ventilation). The water pressure must be a minimum of 1,6 bar and a maximum of 3 bar.
Operator Manual NA9438 Power Combi Touch XL 4 Machine Description 4.1 Function and products The machine is only suitable for the commercial preparation of soft ice cream and milkshakes using water, ice cream mix and flavoured syrups as ingredients. 4.2 Machine overview 1.
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Operator Manual NA9438 Power Combi Touch XL 4.3 Touch Control Display (Home-screen) • Put the machine in Run mode. Ice can be tapped with the foot pedal and milkshake tapped with the buttons in the 'Run' screen. • Standby Put the machine in standby mode.
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Operator Manual NA9438 Power Combi Touch XL Control Panel (Run-Screen) • Het ice-icon Indicates the course of the viscosity. • Twister-button (Optional) To make a 'Twister' use the 'Thyphone' button at the bottom left. • Milkshake flavours (Only on Combi machines) To make milkshakes, use the flavor buttons numbered 1 through 4 on the right side of the screen.
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Operator Manual NA9438 Power Combi Touch XL Control panel (Cleaning-screen) • Water to tank button To fill the tank with water, press the 'Water Tank' button. As a result, the faucet on top of the machine opens for a set time. •...
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Operator Manual NA9438 Power Combi Touch XL Control Panel (Setting-screen) • Dry-Fill At this setting, the amount of water for a powder mix bag can be set. • Viscosity At this setting, the appropriate viscosity of the ice in the cylinder can be set.
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Below this button are the user manuals. • Languages Under this button, the language can be set. • Nissei Service (Under development) This is a button intended for the Service Employee of the dealer. • Data & Time Under this button, the date and time can be set.
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Operator Manual NA9438 Power Combi Touch XL Ice-head On the underside of the ice-head are the: 1. Soft Ice cream handle 2. Soft ice cream dispensing spout 3. Milkshake dispensing spout (Combi) Version date: Dec 1th 2022...
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Operator Manual NA9438 Power Combi Touch XL Syrup compartment (Combi) For each of the four milkshake flavours, the following components can be found in the syrup compartment: 1. Syrup pump 2. Syrup tank lid 3. Syrup tank Mix tank 1. XL pump 2.
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Operator Manual NA9438 Power Combi Touch XL Auto Portion Milkshake (Combi) With the Auto Portion Milkshake you are able to fill a milkshake cup automatically. 1. Cup holder (stainless steel) 2. APM sensor Version date: Dec 1th 2022...
Operator Manual NA9438 Power Combi Touch XL 5 Operation 5.1 Start up (start of working day) First check whether the machine is in ‘STANDBY’ mode. If this is not the case, measure the temperature of the mix in the mix tank. If the temperature is higher than 7°C, empty, clean and disinfect the machine (see chapter 7 - ’Maintenance’...
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Operator Manual NA9438 Power Combi Touch XL 7. Dispense one or two 8. Dispense one milk sha- The machine is now ready ice creams, taste ke, taste it and for use. them and throw throw it away. them away. Starting the machine after cleaning is described in chapter 7 - ’Maintenance’...
Operator Manual NA9438 Power Combi Touch XL 5.2 Dispensing ice cream 1. Hold an ice cream cup 2. Depress the ice cream 3. Push the ice cream or cone under the ice handle fully. handle fully back. cream dispensing The ice cream is now spout.
Operator Manual NA9438 Power Combi Touch XL 5.3 Milkshake 1. Place a cup in the dis- 2. Select the required pensing holder. flavour. De cup will fill automatically If you want to stop the automatic dispensing press one of the flavour selection buttons.
Operator Manual NA9438 Power Combi Touch XL 5.4.1 Switching to standby 2. Press ‘STANDBY’. 3. Remove the cup hol- der. 6. Clean the cup holder. 4. Clean the combi-head 5. Disinfect the combi- and machine with a head with 80% alco- clean cloth.
Operator Manual NA9438 Power Combi Touch XL 5.4.2 Switching to pasteurizing 1. Pull the syrup head 2. Clean the syrupi-head 3. Disinfect the syrup- out of the combi- with a clean cloth. head with 80% alco- head. (preferably with pa- hol spray.
Operator Manual NA9438 Power Combi Touch XL 10. Disinfect the combi- 11. Clean the cup holder. 12. Place the cup holder. head with 80% alco- hol spray. The milkshake motor becomes very hot during pasteurizing. If the milkshake motor does not heat up, please contact the dealer 5.5 Emergency stop The machine must be switched off immediately if...
Operator Manual NA9438 Power Combi Touch XL 5.6 Switching on/off The machine does not have an on/off button. To switch off the machine completely: 1. Press the emergency stop button. 2. Pull the plug out of the socket. To switch on the machine: 1.
Operator Manual NA9438 Power Combi Touch XL 5.8 Changing the settings 5.8.1 Adjusting the viscosity The viscosity can be adjusted in the setting screen. 2. Press on the number 1. Press Setting and increase or decrease button. the viscosity. 5.8.2 Adjusting milkshake thickness The amount of water in the milkshake can be adjusted in the setting screen 1.
Operator Manual NA9438 Power Combi Touch XL 5.8.3 Adjusting syrup quantity The syrup quantity can be adjusted in the setting screen. 1. Press Setting Press the white button. number box behind “Syrup” to change the amount of syrup per flavour. Version date: Dec 1th 2022...
Operator Manual NA9438 Power Combi Touch XL 6 Faults 6.1 Introduction You will probably be able to resolve some of the faults yourself without difficulty. First try to remedy faults yourself using the instructions in this manual before contacting the dealer. 6.2 Messages on display The following messages can appear on the display: Message...
Operator Manual NA9438 Power Combi Touch XL 6.3 How can I get the best yield from the machine The machine must be running at a stable speed with a constant air/mix balance in order to achieve the best yield. If this air/mix balance is not constant, your ice cream will be soft or wet or your machine will make a rasping sound, you will experience a popping from the tap opening or the machine's display will show the indication LO.
Operator Manual NA9438 Power Combi Touch XL If the soft or wet and watery ice cream was not caused by point 1 or 2, you should place a nozzle with a larger hole onto the nozzle valve. The nozzles in your spare part box go up in steps of 5. You should place the nozzle with the next higher number onto the nozzle valve.
Operator Manual NA9438 Power Combi Touch XL 6.4 Faults table Problem Cause Remedy LO appears in the right- Too much air in the See chapter 6.3.3 ‘What hand display. cylinder. should I do in case of rasping, popping or if the machine displays LO’.
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Operator Manual NA9438 Power Combi Touch XL Problem Cause Remedy Check the plug. Milkshake is not being The black plug is mixed. mounted in the wrong Feel the casing of the motor to check if the way. motor is running. Please contact the dealer.
Operator Manual NA9438 Power Combi Touch XL 7 Maintenance 7.1 Safety instructions • Do not use a water hose or high-pressure cleaner to spray the machine clean. • Clean and disinfect the machine at least once every six weeks with the recommended cleaning and disinfecting agents.
The following items are needed when cleaning the machine: • Buckets & brushes • Tea towel or kitchen roll • Cleaning agent (recommended: Nissei Cip Clean) • Disinfecting agent (recommended: Nissei Algides) • O ring remover and piston puller • 80% alcohol spray •...
• Place the parts on a clean tea towel or sheet of kitchen paper. Cleaning solution • Make a solution of 100 ml. Nissei Cip Clean and 10 liters of warm water in a clean bucket. During cleaning, regularly change the cleaning solution.
Decalcify solution • Make a solution of 100 ml Nissei Descaler and 10 liters of cold water. 7.3 (Dis)assembling, cleaning and disinfecting the machine Please read the general instructions on cleaning and disinfecting before starting.
Operator Manual NA9438 Power Combi Touch XL 7.3.2 Defrosting and draining cylinder Throw away the old ice cream mix. Do NOT re-use. 1. Press on ‘Stop’. 2. Press on ‘Pasteurizing’. 3. Press OK 5. Wait several minutes the ice cream 6.
Operator Manual NA9438 Power Combi Touch XL 7.3.3 Removing XL pump and mix tank agitator Make sure there is no more pressure in the cylinder before removing the XL pump from the mix tank. 1. Disconnect the air ho- 2. Remove the XL pump. 3.
Operator Manual NA9438 Power Combi Touch XL 7.3.5 Cleaning the mix tank and cylinder cold water 1. Fill the mix tank com- 2. Press on Cleaning 3. Clean the mix tank. pletely with cold wa- screen on Dasher ter. cleaning solution 5.
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Operator Manual NA9438 Power Combi Touch XL 5 min 13. Press on Cleaning 14. Wait 5 minutes. screen on Dasher 16. Drain all the water out 17. Repeat steps 12 to of the machine. Do not return the XL pump to the mix tank yet. This is done during start up.
Operator Manual NA9438 Power Combi Touch XL 7.3.6 Decalcify the machine Decalcify the machine every 2 till 4 cleaning, depending on the pollution, but at least twice a year. Place all the cleaned stainless-steel parts of the mix pump in the mix tank so these are decalcified too.
Operator Manual NA9438 Power Combi Touch XL 7.3.7 Removing the combi-head. 1. Press Stop 2. Pull the syrup head 3. Place the locking pin out of the combi- back in the combi- head. head. 4. Loosen the APM plug. 6. Pull the APM plug 7.
Operator Manual NA9438 Power Combi Touch XL 7.3.8 Disassembling, cleaning and disinfecting the combi-head 1. Remove the two 2. Loosen the allen bolts. 3. Remove the APM unit pistons out of the from the milkshake combi-head. motor. 4. Pull the milkshake mo- 5.
Operator Manual NA9438 Power Combi Touch XL 7.3.9 (Dis)assembling, cleaning and disinfecting the milkshake motor 1. Remove the locking 2. Carefully pull the 3. Remove the O rings screw. brush housing from from the brush hou- the milkshake motor. sing. cleaning disinfecting 6.
Operator Manual NA9438 Power Combi Touch XL 7.3.10 Fitting the combi-head 1. Fit the valve hose to 2. Fit the two O rings to 3. Insert the non-return the non-return valve. the non-return valve. valve in the combi- This must NOT be lu- These must NOT be head.
Operator Manual NA9438 Power Combi Touch XL 7.3.11 (Dis)assembling, cleaning and disinfecting the cylinder beater 1. Remove the beater 2. Remove the cream 3. Clean the (outside of) from the cylinder. seal from the drive the cylinder. (Be careful not to drop shaft at the back of the scraper blades the cylinder.
Operator Manual NA9438 Power Combi Touch XL 7.3.12 Fitting the combi-head 1. Attach the gasket to 2. Place the combi-head 3. Make sure the milk the back of the combi- on the machine. shake dispensing head. (Be careful! The pin piston fits the joint DO NOT lubricate it! for the headprotection...
Operator Manual NA9438 Power Combi Touch XL 7.3.13 Disinfecting the machine disinfecting solution 5 min 1. Fill the mix tank com- 2. Wait at least 5 minu- 3. Drain all the disinfec- pletely with disinfec- tes. ting solution out of ting solution.
Operator Manual NA9438 Power Combi Touch XL 7.3.14 (Dis)assembling, cleaning and disinfecting the XL pump 1. Pull the locking pins 2. Remove the pump 3. Remove the nozzle tu- out of the pump. foot from the pump. 4. Remove the nozzle 5.
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Operator Manual NA9438 Power Combi Touch XL 13. Remove the three 14. Remove the valve 15. Remove the mix valve O rings from the pump hose from the pump from the pump foot. foot. foot. cleaning disinfecting 16. Clean and disinfect all 17.
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Operator Manual NA9438 Power Combi Touch XL 28. Slide the middle disc 29. Turn the top disc onto 30. Lubricate the O rings over the shaft. the shaft. of the bottom and up- Attention, the big ring per disc well once of the middle disc too more.
Operator Manual NA9438 Power Combi Touch XL 7.3.15 Starting up the machine 2. Press ‘Stop’. 3. Fit the agitator. 4. Fit the agitator cap. 6. Remove the air hose. 5. Fill the mixtank with 1,7 liter of ice cream mix. 7.
Operator Manual NA9438 Power Combi Touch XL 7.3.16 Clean and rinse syrup head and hoses These operations must be carried out once every three months (once every two cleanings). 1. Press ‘Stop’. 2. Remove the syrup 3. Pull the two locking head from the combi- pins from the syrup head.
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Operator Manual NA9438 Power Combi Touch XL water 10. Hang all the syrup ho- 11. Unscrew all the lids 12. Hang all the tubes ses in an empty from the syrup tanks. from the lids in a buc- bucket. ket of hot water. 13.
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Operator Manual NA9438 Power Combi Touch XL 21. Press on icon 1 until 22. Repeat stepo 21 syrup is in the hole tube. also for the other flavours. 28. Connect the syrup ho- 29. Insert the two locking 30. Clean the syrup head ses to the syrup head pins in the syrup with alcoholspray...
Operator Manual NA9438 Power Combi Touch XL 8 Transportation and Storage Check that all connections have been disconnected before moving the machine. 8.1 Transportation The following rules must be observed during transportation: • Always transport the machine upright. • Use suitable lifting gear. Do not lift the machine manually. If necessary, have the machine transported by a specialist company.
Operator Manual NA9438 Power Combi Touch XL 9 Discarding 9.1 Environmental factors The following must be observed: When discharging the machine, it must be handed in to an authorized waste collection point for electrical equipment. Here the machine is disposed of in an environmentally friendly manner and materials are reused.
Operator Manual NA9438 Power Combi Touch XL Annex 1 Specifications Machine dimensions Height 820 mm Power; 1500 mm Power Pro 920 mm Power; 1600 mm Power Pro Including tap Width 460 mm Depth 760 mm Weight circa 135 kg Power; 170 kg Power pro Connection details Electrical...
Operator Manual NA9438 Power Combi Touch XL A2.3 Milkshake motor Item no. Name Quantity Product no. Shake Motor 31010 O ring 26.58 x 3.53 (orange) 35001 Allen bolt (flat head) M4 x 6 Brush housing 31002 O ring 24 x 3.5 (blue) 35025 APM sensor 34007...
Win Equipment B.V. De Kronkels 31 3752 LM Bunschoten The Netherlands hereby declares that the following machine: Name: Nissei soft ice cream machine type: NA9438 Power Combi Touch XL type: NA9438 Power Pro Combi Touch XL type: NA9438 Power Touch XL...