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ENGWE EP-2 PRO Owner's Manual

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ENGWE
EP-2
PRO
OWNER'S MANUAL
PLEASE READ THIS MANUAL CAREFULLY BEFORE USINGYOUR E-BIKE

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Summary of Contents for ENGWE EP-2 PRO

  • Page 1 ENGWE EP-2 OWNER'S MANUAL PLEASE READ THIS MANUAL CAREFULLY BEFORE USINGYOUR E-BIKE...
  • Page 2 SafetyGuidelines for E-Bike Usage Thankyou for choosing the ENCWE series product.To ensure a quick and saferiding experience,please familiarize yourselfwith this manual.The company reserves theright interpretand explain this manual. 1.Before using this product,ensure the rider has read the manual. 2.It is your responsibility to be aware of and comply with the laws in yourarea. 3.Beforeriding,thoroughly check that allcomponents are in good condition to ensure safety.If you find any problems,please contact us in a timely manner.

  • Page 3: Table Of Contents

    Tableof contents Vehicle Information Package Contents Assemble vehicle Frequently asked questions and solutions Batteries andchargers VehicleCleaning and Maintenance Warranty Service DISCLAIMER...

  • Page 4: Vehicle Information

    Vehicle Information Handlebar Seat post Folding verticaltube Saddle Rear rack Rear light Seat clamp Head tube Down tube Front light Folding mechanism Mudguard Motor Suspension Rear wheel Pedal Front wheel...
  • Page 5 Vehicle Information Module International ProductName Brand ENGWE ENGWE EP-2 PRO EU Model EP-2 PRO International Basic Information Dimensions 1690X570X1200 mm 1690X570X1200 mm Curb Weight (with battery) 30KG 30KG Rated Load 150KG 150KG BrakeType Discbrake Disc brake Tire Specs 20x4.0 inch 20x4.0 inch...
  • Page 6 Vehicle Information D188% Headlight indicator Battery level indicator Fault indicator ERROR 口口 口口 .8 Speed indicator km/h MENU mil&/h Imperial system:mile/h Assist level indicator Trip distance indicator Push assistance indicator Maximum speed indicator THP DDa N³25 Average speed indicator WhAhV 88888 Numeric indicator Unit indicator...
  • Page 7 Vehicle Information Power assist increase button- Setting button Gear shifter Light button Power assistdecreasebutton- Throttle Power on/offbutton- Operating Instructions Button Names After turning off,long-press the power button to turn on.When already on,long-press the power button Power On/Off Button to turn off. Press the increase button to shift up one setting;it can go up to the highest assist level.

  • Page 8: Package Contents

    Package Contents Main frame Folding vertical tube Saddle/Seat post Frontwheel Tool box ⑤ Tool box list OWNER'S MANUAL 8-10mm/13-15mm/14-15mm Phillips screwdriver Adapter/Charger Bicycle Pedals 4mm/5mm/6mm Wrench Hex key Plase careful inspectthe itemsinsidethe boxto ensure they are intact.fthere are any mising ordamaged items,please contact customerserviceprompty.

  • Page 9: Assemble Vehicle

    Assemble vehicle Step 1: Step 2: Step3: Open the folding stem and,using the Usethe designatedtool to loo sen the Insert thefolding stem into the frame's designated tool,tighten the screws screws as shown in the diagram.Secure head tube. inside the folding stem to secureit. the handlebar in thelatch,rotate it to the Check the stability of theconnection desired angle,then tighten the screws as...
  • Page 10 Assemble vehicle Step 4: Step 5: Step 6: Use the designated tool totighten the Use the designated tool to tighten the Using the designated tool,remove the screws,headlight and front fender as screws shown in thepicture,secure it on Shipping Axle,and securethe front shown.Secure them onto thefront fork, wheel in the position shown in the thefront fork,and check the stability of...
  • Page 11 Assemble vehicle 海 p 四 Step 7: Step 8: Step 9: First,distinguish the installation position Open the seat post clamp handle,insert Tighten the screws shown in the of the left/right pedal according to the the seat post into the seattube,adjust it diagram (four in total,two on each side) markedposition picture,usethe...
  • Page 12 Assemble vehicle Step 10: Step l1: Finally,check that the handlebar is perpendicular to the direction of riding.If there is any Use the specified tool to tighten the tail deviation,open the folding stem fixing screws and adjust the handlebar direction accordingly. light,check the stability of the connec- tion between the tail lightand the rear rack,and use zip tiesto securethetail...

  • Page 13: Frequently Asked Questions And Solutions

    Frequently asked questions solutions common problem problem analysis Troubleshooting 1、The Key is not turned on; 1、Twist Key OFF and ON again; 2、The battery is not in place; 2、Install the battery; 3、Power switch wiringis loose and 3、remove the frame electrical component The E-bike is will not power up disconnected;...
  • Page 14 E005/E025 Controller malfunction Brake levermalfunction Motor phase loss E002/E030 E006/E023 Communication Malfunction E003/E024 Hall sensor malfunction E021 Abnormal Current E004/E022 Throttle malfunction fyoufindtheabovepobemnsyoucnsconthe QRcodetofidtecorepndngdectonmethodandmakeavidcofyordecropocsandenditotercealohatwecangqidysbe hepobem foryou Official website:https://engwe-bikes-eu.com https://engwe-bikes.com https://engwe-bikes.de/ Please email us at service@engwe-bikes.com.We usually reply within 1working day.
  • Page 15 Batteries and chargers In order to transport safety battery in the factory willguarantee30-40%of the power,this power wil decline with the transport timelength.Ifyou receive the goods,pleasecharge the battery in time; Battery capacity(AH) Electricity(WH) Rated voltage (V) Maximum chargingvoltage(V) 54.6 Maximum charging current (A) Battery Type Li-ion Ambient working temperature...

  • Page 16: Batteries Andchargers

    Batteries and chargers Battery charging: Remove the battery: Install the battery: First,connect the DC end of the charger While the bike is folded,rotate the key While bike is folded,insert battery into tothe battery charging port,then plug clockwise fully to disengage the lock frame.Ensure correct orientation.Turn the ACend of thecharger into the AC wall core from its position.Now,slide the...

  • Page 17: Component Maintenance

    Vehicle Cleaning Maintenance Cleaning: Before cleaning the vehicle,please turn off and remove key.Use clean water and neutraldetergent for washing,and do not use high-pressure water jets.After cleaning,use a soft cloth or sponge;stricty avoid using metal brushes,sandpaper,etc,to prevent scratching the surface of components. After cleaning,wipe the vehicle dry with a soft cloth.
  • Page 18 Vehicle Cleaning and Maintenance 3.During the charging process,ifthe indicator lights are abnormal,there is an unusual smell,or the chargerscasing becomes too hot,immediately disconnect the charging.Please contact after-sales support or designated authorized service centers. After Charging: 1.After the battery is fully charged,unplug the charger's power plug first,and then unplug the charger's charging plug. 2.Once the charger has cooled down,tidy up the power and charging cables and place them in a safe location.

  • Page 19: Warranty Terms

    Warranty terms: 1.The warranty applies only to the original owner of the e-bike purchased through ENGWE online or in a physical shop. 2.The waranty period begins when the e-bike is received by the customerand ends immediatey upon expiration of the waranty period,sale or transfer to another person.The limited warranty does not apply to any subsequent owner or assignee.
  • Page 20 Warranty Service AccessoriesWarranty Contents Accessory name Warranty length Warranty content Naturaldeformation,welding defects,and detachment fracturescaused bymanufacturing issues are eligible for replacement.However, chassis 12 months alterations made by the useror damages resulting from collisions are not covered under the warranty. Fork assembly,handlebar, No warranty for self-modification or collision damage 12 months folding riser,saddle tube,...
  • Page 21 Warranty Service Controller,charger, main/sub cable wires,gauges, Short circuits,burnouts,performance failures due 12 months front and rear brakes,throttle, to poor manufacturing are replaceable.Water brakes,power sensors, Electrical parts ingress,broken wires,worn brakes,and human damage are not warranted. Headlamps,tail lamps months (Coils missing phase,burnt,magnet demagnetisation,falling off,axle deformation and other quality problems can not be repaired) electrical machinery 12 months...

  • Page 22: Disclaimer

    DISCLAIMER DISCLAIMER Please carefull read the folowing before using this e-bike.This disclaimer outlinesthe rights,responsibilities,and limitations of youre-bike usage.By using this product,you agree toand accept the following terms and conditions: 1.The company (hereinafter referred to asthe"manufacturer"is not iable for any accidents,losses,or damages arising from the use of this e-bike.The user assumesthe risks and responsibilities associated with using this product.