Samsung ViewFinity S32D60 U Series User Manual
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User guide
S24D60* S27D60* S32D60* S24D60*U S27D60*U S32D60*U
S27D70* S32D70* S37D70* S27D80* S32D80* S37D80*
S27D80*U S32D80*U S37D80*U
The colour and the appearance may differ depending on the product, and the content in the manual is
subject to change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where
the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the
user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
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Summary of Contents for Samsung ViewFinity S32D60 U Series
- Page 1 The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
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Page 2: Table Of Contents
Table of contents Before Using the Product Connecting and Using a Source Device Menu Safety Precautions Read below before connecting the product. Picture Electricity and Safety Ports Eye Care Installation Operation Connecting and Using a PC PIP/PBP Connection Using the HDMI Cable Cleaning OnScreen Display Connection Using an DP Cable... - Page 3 Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Samsung Responsibility for the Pay Service (Cost to Customer Service Centre Customers) Product diagnosis (Screen issue) Not a product defect Checking the Resolution and Frequency A Product damage caused by customer's fault Check the following.
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Page 4: Before Using The Product
Do not disconnect the power cord while the product is being used. This symbol indicates that this • Only use the power cord provided with your product by Samsung. Do not use the power cord with product has included important DC voltage: Rated voltage marked other products. -
Page 5: Installation
Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a ‒ The product lifespan may be reduced or a fire may result. -
Page 6: Operation
‒ Be sure to power off the product and disconnect the power cord when water or other foreign Warning substances have entered the product. Then contact Samsung Customer Service Centre. • There is a high voltage inside the product. Never disassemble, repair or modify the product •... -
Page 7: Cleaning
― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product • Disconnect the power cord from the power socket if you do not plan on using the product for an (Service fee will be charged.) -
Page 8: Correct Posture To Use The Product
Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. •... -
Page 9: Preparations
Preparations Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― Disassembly is the reverse order of assembly. As shown in the figure, remove the product and foam cushion, and then place the product on the table with its front side facing the floor. -
Page 10: Separating The Stand Neck From The Stand Base
Precautions for moving the product Stand assembly is complete. Caution Do not arbitrarily remove the panel film. If not observed, the warranty service may be restricted. • Hold the lower corners or edges of the • Do not directly apply pressure on the screen. product when moving it. -
Page 11: Checking The Space Around The Product
Checking the space around the product Adjusting the Product Tilt and Height ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without Make sure to have enough space for ventilation when placing the product. An internal temperature rise notice to improve quality. - Page 12 S24D60* / S27D60* / S32D60* / S24D60*U / S27D60*U / S32D60*U / S27D80* / S32D80* / Caution S37D80* / S27D80*U / S32D80*U / S37D80*U 120.0 mm (±5.0 mm) • The product tilt and height can be adjusted. • Grasp the left and right sides of the monitor and adjust the swivel. •...
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Page 13: Rotating The Product
Rotating the Product S24D60* / S27D60* / S32D60* / S24D60*U / S27D60*U / S32D60*U / S27D80* / S32D80* / S37D80* / S27D80*U / S32D80*U / S37D80*U ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. -
Page 14: Anti-Theft Lock
Anti-theft Lock You can rotate your product as shown below. ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided with your anti-theft locking device for details. -
Page 15: Wall Mount Kit Specifications (Vesa)
If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided. -
Page 16: Control Panel
Control Panel Parts Description Use this multi-directional button to turn on the power or navigate ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without menus. notice to improve quality. This LED is power status indicator. ―... -
Page 17: Direct Key Guide
Direct Key Guide S24D60*U / S27D60*U / S32D60*U / S27D80*U / S32D80*U / S37D80*U Eye Saver Mode ― On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. Volume S24D60* / S27D60* / S32D60* / S27D70* / S32D70* / S37D70* / S27D80* / S32D80* / S37D80* Switch USB... -
Page 18: Connecting And Using A Source Device
Connecting and Using a Source Device Read below before connecting the product. Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. Before connecting the product, make sure you remove the power cords from both the product and the external device to prevent damage to the product due to a short circuit or over current. -
Page 19: Ports
Ports Port Description • Connect to a USB device. ― The functions available may vary depending on the product model. The colour and shape of parts may • Used to update the software. differ from what is shown. Specifications are subject to change without notice to improve quality. Refer to •... -
Page 20: Connecting And Using A Pc
Connecting and Using a PC Connecting to headphones or earphones Select a connection method suitable for your PC. ― If you connect a source device using a gender changer, the product may not work properly, depending on the characteristics of the gender changer. ―... -
Page 21: Connecting The Product To A Pc As A Usb Hub
Connecting the Product to a PC as a USB HUB Use the product as a hub to connect the PC to a variety of devices or networks. ― Network connection through LAN is supported. (S24D60*U / S27D60*U / S32D60*U / S27D80*U / S32D80*U / S37D80*U models only) Using the product as a hub, connect and use various source devices with the product at a time. -
Page 22: Connection Using The Usb Type-C Cable
Connecting an External Monitor Connection Using the USB Type-C Cable S24D60*U / S27D60*U / S32D60*U / S27D80*U / S32D80*U / S37D80*U Connection Using an DP Cable S24D60*U / S27D60*U / S32D60*U ― Check the bandwidth of your USB Type-C cable whether it is available. The output may not be adequate depending on the cable specification and condition. -
Page 23: Dp Out (Mst/Sst) Function Implementation
DP Out DP Out (MST/SST) Function Implementation ― S24D60*U / S27D60*U / S32D60*U models only. Connecting a PC via DisplayPort Select the input signal to output to the next monitor and the output mode to simplify the connection and control of displaying devices. Monitor 1 Monitor 2 ―... - Page 24 When this function is available, the following may occur: flashing screen or black screen, which depends on the type of the previous device used and the quality of the cable used. Try to use a Samsung branded cable, and visit the website of the graphics card manufacturer to check and Monitor 1 Monitor 2 update its driver with the latest version.
- Page 25 • To use the DP Out feature, set all monitors to the same mode (e.g., monitor 1: SST – monitor 2: SST / When the MST function is not supported monitor 1: MST – monitor 2: MST). Make sure that the cable is connected correctly and DP Out mode is set correctly on the OSD menu. •...
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Page 26: Tidying Up The Cables
Tidying Up the Cables Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting. -
Page 27: Menu
Menu Function Key Guide → ― The functions available may vary depending on the product model. The colour and shape of parts may Description differ from what is shown. Specifications are subject to change without notice to improve quality. Picture Mode •... - Page 28 Description Description Picture Mode mode Picture Mode • RTS: Increase the colour temperature and contrast ratio to improve visibility of the RTS (Real-Time Strategy) screen and When the external input is connected through HDMI, DP, USB Type-C minimap. PC/AV Mode is set to AV, Picture Mode has eleven automatic...
- Page 29 Description Description Sharpness Make the outline of objects more clear or blurry. (Range: 0~20) Color Tone Select a colour tone that best suits your viewing needs. ― This menu is not available when A higher value will make the outline of objects clearer. Eye Saver Mode is enabled.
- Page 30 Description Description Shadow Detail Adjust the brightness of dark images. Black detail increases as the Response Time Accelerate the panel response rate to make video appear more vivid value nears 5. and natural. ― This menu is not available when ―...
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Page 31: Eye Care
Eye Care Description Screen Adjustment Adjust the position of the screen or increase the picture quality. • H-Position: Move the screen to the left or right. Description • V-Position: Move the screen up or down. Adaptive Picture Optimises brightness and provides the best picture quality in ―... - Page 32 Description Description Switch USB Switch the USB source while in the PIP/PBP mode. Screen Size Select sub-screen size. ― S24D60*U / S27D60*U / S32D60*U / S27D80*U / S32D80*U / • ― S24D60* / S27D60* / S32D60* / S24D60*U / S27D60*U / S37D80*U models only.
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Page 33: Onscreen Display
OnScreen Display System Description Description Transparency Set the transparency for the menu windows. Save Energy Reduce power consumption by adjusting brightness settings. Position • H-Position: Move the menu position to the left or right. DP Out Select which input source to output to the screen. MST may not be supported depending on the video card. - Page 34 Description Description Off Timer Plus Off Timer DisplayPort Ver. Select the DisplayPort version to use. ― Incorrect settings may cause the screen to go blank. If this occurs, • Timer: Turn on Off Timer mode. check the device specifications. • Turn Off After: The off timer can be set within a range of 1 to Input Port Ver.
- Page 35 Description Description Auto Source Switch+ By activating, a new connected source is displayed automatically. Accessibility Configures the accessibility options. ― This function may not be supported depending on the model or • SeeColors Mode: Allows users with colour blindness to geographical area.
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Page 36: Support
@ 100 Hz is not available for input of USB-C. The port Save the update file (in .img format) that you downloaded from operates as USB 3.0. the Samsung website (http://www.samsung.com) to a USB ― S27D80*U / S32D80*U / S37D80*U models only. device. Setup Custom Key... - Page 37 Description ― A USB device is not connected to the Software Update port. ― The files in the connected USB device are not compatible formats. ― There are no valid update files found in the connected USB device. (There are no update files saved in the memory or the file names are incorrect.) ―...
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Page 38: Installing The Software
Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website. (http://www.samsung.com) ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. -
Page 39: Troubleshooting Guide
Check the following. Customer Service Centre Caution ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. When the product makes popping (cracking) sound. The sound may be caused by contraction or expansion from temperature change of external Product diagnosis (Screen issue) components or internal circuit of the product. - Page 40 Screen issue The screen appears unstable and shaky. There are shadows or ghost images left on the screen. Check that the resolution and frequency for the PC are within the range of resolution and frequency The power LED is off. The screen will not turn on. compatible with the product.
- Page 41 Video playback is choppy. Playback of high-definition large video files can be choppy. This may be because the video player is not optimised for the PC resource. Try playing the file on another video player. When setting the PIP Screen Size, the screen does not fit the PIP size. Depending on the graphic card or graphic card driver, it may not be automatically set to the Optimum resolution.
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Page 42: Q & A
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •... -
Page 43: Specifications
Specifications General Model Name S24D60* / S24D60*U S27D60* / S27D60*U S32D60* / S32D60*U Size 24 Class (23.8 Inches / 60.4 cm) 27 Class (26.9 Inches / 68.4 cm) 32 Class (31.5 Inches / 80.1 cm) Display area 526.848 mm (H) x 296.352 mm (V) 596.736 mm (H) x 335.664 mm (V) 698.112 mm (H) x 392.688 mm (V) Pixel Pitch... - Page 44 Open Source Licence Notice Open Source used in this product can be found on the following webpage (https://opensource. samsung.com). The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
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Page 45: Standard Signal Mode Table
Standard Signal Mode Table Model Name S24D60* / S27D60* / S32D60* / S27D70* / S32D70* / S37D70* S27D80* / S32D80* / S37D80* / S24D60*U / S27D60*U / S32D60*U S27D80*U / S32D80*U / S37D80*U Synchronization Horizontal Frequency 30 ~ 151 kHz 30 ~ 135 kHz 30 ~ 135 kHz Vertical Frequency... - Page 46 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) VESA, 1152 x 864 67.500 75.000 108.000 VESA, 1280 x 720 45.000 60.000 74.250 VESA, 1280 x 800 49.702 59.810 83.500 VESA, 1280 x 1024 63.981 60.020 108.000 VESA, 1280 x 1024 79.976...
- Page 47 S27D70* / S32D70* / S37D70* / S27D80* / S32D80* / S37D80* / S27D80*U / S32D80*U / S37D80*U Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Port (kHz) (Hz) (MHz) (H/V) HDMI IN DP IN / USB Type-C IN VESA, 640 x 480 31.469 59.940 25.175...
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Page 48: Appendix
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •... -
Page 49: Tco Certified
IT products are associated with a wide range of sustainability risks throughout their life cycle. Human market. You can download the latest version of software from the Samsung.com support page. rights violations are common in the factories. Harmful substances are used both in products and their manufacture.
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