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Brother MFC-J1360DW Online User's Manual

Brother MFC-J1360DW Online User's Manual

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Online User's Guide
MFC-J1360DW
MFC-J1365DW
MFC-J1410DW
MFC-J4355DW
MFC-J4555DW
© 2025 Brother Industries, Ltd. All rights reserved.

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Summary of Contents for Brother MFC-J1360DW

  • Page 1 Online User's Guide MFC-J1360DW MFC-J1365DW MFC-J1410DW MFC-J4355DW MFC-J4555DW © 2025 Brother Industries, Ltd. All rights reserved.

  • Page 2: Table Of Contents

    Access Brother Utilities (Windows) ......................32 Uninstall the Brother Software and Drivers (Windows) ..............33 Access Brother iPrint&Scan (Windows/Mac) ....................34 USB / Ethernet Port Locations on Your Brother Machine ................36 Paper Handling............................ 38 Load Paper..............................39 Load Paper in Paper Tray #1 / Paper Tray #2..................40 Load Paper in the Manual Feed Slot....................
  • Page 3 Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing) (Windows/Mac) ........................96 Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows/Mac)........................... 98 Print a Color Document in Grayscale Using Brother iPrint&Scan (Windows/Mac) ......99 Print Photos Directly from a USB Flash Drive....................
  • Page 4 Home > Table of Contents Send a Fax from Your Brother Machine ................... 192 Send a Fax Manually........................195 Send a Fax at the End of a Conversation ..................196 Send the Same Fax to More than One Recipient (Broadcasting) ............ 197 Send a Fax in Real Time ........................
  • Page 5 Upload a Document from an External Memory Device Using Brother Web Connect ...... 367 Download and Print Documents Using Brother Web Connect ............368 Download and Save a Document to an External Memory Device Using Brother Web Connect ..371 FaxForward to Cloud or E-mail ......................372 AirPrint ...............................
  • Page 6 Routine Maintenance ........................462 Replace the Ink Cartridges......................... 463 Improve the Print Quality..........................466 Clean the Print Head from Your Brother Machine ................467 Clean the Print Head Using Web Based Management ..............469 Clean the Print Head from Your Computer (Windows)..............470 Correct the Paper Feed to Clear Vertical Lines................
  • Page 7 Home > Table of Contents Brother Help and Customer Support......................584...

  • Page 8: Before You Use Your Machine

    Home > Before You Use Your Machine Before You Use Your Machine • Definitions of Notes • Notice - Disclaimer of Warranties (USA and Canada) • Trademarks • Open Source Licensing Remarks • Copyright and License • Important Notes...

  • Page 9: Definitions Of Notes

    Home > Before You Use Your Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries. CAUTION indicates a potentially hazardous situation which, if not avoided, may CAUTION result in minor or moderate injuries.

  • Page 10: Notice - Disclaimer Of Warranties (Usa And Canada)

    BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

  • Page 11: Trademarks

    ® The Bluetooth word mark is a registered trademark owned by Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. is under license. Other trademarks and trade names are those of their respective owners. ™ ™...

  • Page 12: Open Source Licensing Remarks

    Before You Use Your Machine > Open Source Licensing Remarks Open Source Licensing Remarks This product includes open-source software. To view Open Source Licensing Remarks and Copyright Information, go to your model's Manuals page at support.brother.com/manuals. Related Information • Before You Use Your Machine...

  • Page 13: Copyright And License

    Before You Use Your Machine > Copyright and License Copyright and License ©2025 Brother Industries, Ltd. All rights reserved. This product includes software developed by the following vendors: This product includes the “KASAGO TCP/IP” software developed by ZUKEN ELMIC, Inc.

  • Page 14: Important Notes

    In this User's Guide, the LCD messages of the MFC-J4355DW/MFC-J4555DW are used unless otherwise specified. • In this User's Guide, the illustrations of the MFC-J1360DW/MFC-J4355DW are used unless otherwise specified. • The screens or images in this User's Guide are for illustration purposes only and may differ from those of the actual products.

  • Page 15: Introduction To Your Machine

    Before Using Your Machine • Control Panel Overview • LCD Overview • Touchscreen LCD Overview • Enter Text on Your Brother Machine • Access Brother Utilities (Windows) • Access Brother iPrint&Scan (Windows/Mac) • USB / Ethernet Port Locations on Your Brother Machine...

  • Page 16: Before Using Your Machine

    Home > Introduction to Your Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the correct software and drivers for your machine. • For USB or network cable users: Make sure the interface cable is physically secure. Selecting the correct type of paper For high quality printing, it is important to select the correct type of paper.

  • Page 17: Control Panel Overview

    Home > Introduction to Your Machine > Control Panel Overview Control Panel Overview >> MFC-J4355DW >> MFC-J1360DW/MFC-J1365DW >> MFC-J4555DW >> MFC-J1410DW MFC-J4355DW 1. 1.8" Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine. 2. Mode Buttons Press to switch the machine to Fax mode.
  • Page 18 Press to access the ring volume adjustment menu while the machine is idle. Press to access the ink menu while the machine is idle. • Press to store Speed Dial and Group numbers in the machine's memory. • Press to look up and dial numbers that are stored in the machine's memory. Wi-Fi Press to configure the wireless settings while the machine is idle.
  • Page 19 MFC-J1360DW/MFC-J1365DW 1. 1.8" Liquid Crystal Display (LCD) Displays messages to help you set up and use the machine.
  • Page 20 • Press to either confirm or cancel a procedure which is in progress. 3. Mode Buttons Scan Press to switch the machine to Scan mode. Press to switch the machine to Web mode. Power On/Off Press to turn on the machine. Press and hold to turn off the machine.
  • Page 21 MFC-J4555DW 1. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on the touchscreen. 2. Menu Buttons (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen. (Cancel) Press to cancel an operation. 3.
  • Page 22 MFC-J1410DW 1. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on the touchscreen. 2. Menu Buttons (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen. (Cancel) Press to cancel an operation. 3.

  • Page 23: Lcd Overview

    Home > Introduction to Your Machine > LCD Overview LCD Overview Related Models: MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J4355DW >> MFC-J1360DW/MFC-J1365DW MFC-J4355DW The Home screen shows the machine’s status when the machine is idle. When displayed, this indicates that your machine is ready for the next command.
  • Page 24 Displays how many received faxes are in the machine's memory. 6. Receive Mode Displays the current Receive Mode. When the Distinctive Ring feature is turned on, the LCD displays [D/R]. MFC-J1360DW/MFC-J1365DW The LCD shows the machine’s status when the machine is idle. Home Screen Press Start...

  • Page 25: Touchscreen Lcd Overview

    Home > Introduction to Your Machine > Touchscreen LCD Overview Touchscreen LCD Overview Related Models: MFC-J1410DW/MFC-J4555DW >> MFC-J4555DW >> MFC-J1410DW MFC-J4555DW Using your finger, press d c or a b on the LCD to display and access the machine options. You can switch Home screens by pressing d or c.
  • Page 26 8. Information icon New details appear in the information bar when: • [Message from Brother] is set to [On]. • The [Update Method] option for the [Firmware Update Setup] setting is set to [Auto Check]. (An internet connection is needed, and data rates may apply.)
  • Page 27 Press to view the details. 9. Warning icon The warning icon appears when there is an error or maintenance message; press to view the details, and then press to return to the Home screen. IMPORTANT DO NOT press the LCD with a sharp object such as a pen or stylus. It may damage the machine. NOTE DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine.
  • Page 28 2. Modes: Press to switch to each mode. • [Copy] • [Scan] • [Web] • [Apps] • [Download Software] • [Print Head Cleaning] [Ink] Displays the approximate available ink volume. Press to access the [Ink] menu. When an ink cartridge is near the end of its life or having a problem, an error icon is displayed on the ink color indicator.
  • Page 29 7. Information icon New information from Brother appears in the information bar when the following notification settings are set: • [Message from Brother] is set to [On]. • The [Update Method] option for the [Firmware Update Setup] setting is set to [Auto Check].
  • Page 30 • Check the Ink Volume (Page Gauge) • Error and Maintenance Messages...

  • Page 31: Settings Screen Overview

    >> MFC-J4555DW >> MFC-J1410DW MFC-J4555DW The touchscreen shows the machine's status when you press [Settings]. Use the Settings menu to access all of your Brother machine's settings. 1. [Maintenance] Press to access the following menus: • [Improve Print Quality] •...
  • Page 32 Press to access the [Fax Preview] menu. MFC-J1410DW The touchscreen shows the machine's status when you press [Settings]. Use the Settings menu to access all of your Brother machine's settings. 1. [Maintenance] Press to access the following menus: • [Improve Print Quality] •...
  • Page 33 • Distinctive Ring...

  • Page 34: Set The Ready Screen

    Home > Introduction to Your Machine > Touchscreen LCD Overview > Set the Ready Screen Set the Ready Screen Related Models: MFC-J1410DW/MFC-J4555DW You can change the Ready screen to display a specific Home screen or Shortcut screen. When the machine is idle or you press , the machine will go back to the screen that you have set.

  • Page 35: Set Default Function Screens

    Home > Introduction to Your Machine > Touchscreen LCD Overview > Set Default Function Screens Set Default Function Screens Related Models: MFC-J1410DW/MFC-J4555DW You can set the Scan default screen using the Screen Settings. 1. Press [Settings] > [All Settings] > [General Setup] > [Screen Settings] > [Scan Screen].

  • Page 36: Enter Text On Your Brother Machine

    Home > Introduction to Your Machine > Enter Text on Your Brother Machine Enter Text on Your Brother Machine • The characters that are available may differ depending on your country. • For touchscreen models, the keyboard layout may differ depending on the function you are setting.

  • Page 37: Special Characters And Symbols

    Press # Press 0 English: French: Spanish: MFC-J1410DW/MFC-J4555DW When you need to enter text on your Brother machine, a keyboard will appear on the touchscreen. • Press to cycle between letters, numbers and special characters. • Press to cycle between lowercase and uppercase letters.
  • Page 38 Making corrections • If you entered an incorrect character and want to change it, press d or c to highlight the incorrect character. Press , and then enter the correct character. • To insert a character, press d or c to move the cursor to the correct place, and then enter the character. •...

  • Page 39: Access Brother Utilities (Windows)

    Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. To use Brother Utilities, you must install the Brother software on your computer. To install the Brother software, go to your model's Downloads page at support.brother.com/downloads.

  • Page 40: Uninstall The Brother Software And Drivers (Windows)

    Uninstall the Brother Software and Drivers (Windows) 1. Do one of the following: • Windows 11 Click > All apps > Brother > Brother Utilities. • Windows 10 Click > Brother > Brother Utilities. 2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left navigation bar, and then click Uninstall.

  • Page 41: Access Brother Iprint&Scan (Windows/Mac)

    Introduction to Your Machine > Access Brother iPrint&Scan (Windows/Mac) Access Brother iPrint&Scan (Windows/Mac) Use Brother iPrint&Scan for Windows and Mac to print and scan from your computer. • This function is not available in countries subject to applicable export regulations.
  • Page 42 • Configure the Scan Button on Your Machine • Monitor Machine Status Using Brother iPrint&Scan (Windows/Mac)

  • Page 43: Usb / Ethernet Port Locations On Your Brother Machine

    Home > Introduction to Your Machine > USB / Ethernet Port Locations on Your Brother Machine USB / Ethernet Port Locations on Your Brother Machine • For details on cables, see Interface Specifications. • To install the driver and software necessary to use your machine, go to your model's Downloads page at support.brother.com/downloads.
  • Page 44 3. Gently close the scanner cover using both hands. Related Information • Introduction to Your Machine...

  • Page 45: Paper Handling

    Home > Paper Handling Paper Handling • Load Paper • Load Documents...

  • Page 46: Load Paper

    Home > Paper Handling > Load Paper Load Paper • Load Paper in Paper Tray #1 / Paper Tray #2 • Load Paper in the Manual Feed Slot • Unprintable Area • Paper Settings • Acceptable Print Media • Error and Maintenance Messages •...

  • Page 47: Load Paper In Paper Tray #1 / Paper Tray #2

    Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 Load Paper in Paper Tray #1 / Paper Tray #2 • Load Cut-Sheet Paper or Photo Paper in the Paper Tray #1 / Paper Tray #2 •...
  • Page 48 Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load Cut-Sheet Paper or Photo Paper in the Paper Tray #1 / Paper Tray #2 Load Cut-Sheet Paper or Photo Paper in the Paper Tray #1 / Paper Tray •...
  • Page 49 4. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 5. Gently load paper in the paper tray with the printing surface face down. Make sure the paper is flat in the tray and the paper length guide (1) touches the edges of the paper. IMPORTANT •...
  • Page 50 7. Slowly push the paper tray completely into the machine. 8. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information • Load Paper in Paper Tray #1 / Paper Tray #2 Related Topics: •...
  • Page 51 Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load Legal Size Paper in the Paper Tray #1 / Paper Tray #2 Load Legal Size Paper in the Paper Tray #1 / Paper Tray #2 •...
  • Page 52 4. Gently press and slide the paper width guides (1) and the paper length guide (2) to fit the paper size. 5. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 6.
  • Page 53 IMPORTANT Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding.
  • Page 54 Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 > Load Envelopes in the Paper Tray #1 Load Envelopes in the Paper Tray #1 • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
  • Page 55 IMPORTANT If envelopes are multi-feeding, load one envelope in the paper tray at a time. 5. Slowly push the paper tray completely into the machine. 6. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information •...

  • Page 56: Load Paper In The Manual Feed Slot

    Home > Paper Handling > Load Paper > Load Paper in the Manual Feed Slot Load Paper in the Manual Feed Slot Related Models: MFC-J4355DW/MFC-J4555DW Load special print media in this slot, one sheet of paper at a time. The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot. 1.
  • Page 57 4. Load only one sheet of paper in the manual feed slot with the printing surface face up. Using both hands, adjust the manual feed slot paper guides to make sure there is no gap between them and the paper. When using envelopes, load the envelopes with the printing surface face up and the flap on the left as shown in the illustration.
  • Page 58 5. Using both hands, push one sheet of paper into the manual feed slot until the front edge touches the paper feed rollers. Release the paper when you feel the machine pull it. The LCD displays [Manual Feed Slot ready]. Follow the instructions displayed on the LCD. When loading an envelope, or a sheet of thick paper, push the media into the manual feed slot until you feel the paper feed rollers pull it.

  • Page 59: Unprintable Area

    Home > Paper Handling > Load Paper > Unprintable Area Unprintable Area The unprintable area depends on the settings in the application you are using. The figures below show the unprintable areas on Cut-sheet paper and envelopes. The machine can print in the shaded areas of Cut-sheet paper only when the Borderless print feature is available and turned on.

  • Page 60: Paper Settings

    Home > Paper Handling > Load Paper > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Setting • Shrink Page Size of an Oversized Incoming Fax...

  • Page 61: Change The Paper Size And Paper Type

    Select [General Setup]. Press OK. b. Select [Paper Type]. Press OK. c. Select [Plain Paper], [Inkjet Paper], [Brother BP71] or [Other Glossy]. Press OK. d. Select [Paper Size]. Press OK. e. Select the paper size option you want, and then press OK.
  • Page 62 • Error and Maintenance Messages • Printing Difficulties • Print Quality Difficulties • Printing Received Faxes (For models with facsimile function)
  • Page 63 If this setting is set to [On] and the paper tray is removed, the LCD displays a message allowing you to change the Paper Size and Paper Type settings. The default setting is [On]. >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1. Press Settings.

  • Page 64: Acceptable Print Media

    You can use plain paper, inkjet paper (coated paper), glossy paper, recycled paper, and envelopes. We recommend testing various paper types before buying large quantities. For best results, we recommend using Brother paper. • When you print on inkjet paper (coated paper) and glossy paper, be sure to select the correct print media in the printer driver or in the application you use to print, or the Paper Type setting on the machine.

  • Page 65: Recommended Print Media

    > Acceptable Print Media > Recommended Print Media Recommended Print Media For the best print quality, we recommend using the Brother paper listed in the table. Brother paper may not be available in all countries. Brother paper Paper Type Item...

  • Page 66: Handle And Use Print Media

    Home > Paper Handling > Load Paper > Acceptable Print Media > Handle and Use Print Media Handle and Use Print Media • Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.

  • Page 67: Choose The Right Print Media

    Home > Paper Handling > Load Paper > Acceptable Print Media > Choose the Right Print Media Choose the Right Print Media • Paper Type and Paper Size for Each Operation • Paper Capacity of the Paper Tray • Load Cut-Sheet Paper or Photo Paper in the Paper Tray #1 / Paper Tray #2 •...
  • Page 68 Home > Paper Handling > Load Paper > Acceptable Print Media > Choose the Right Print Media > Paper Type and Paper Size for Each Operation Paper Type and Paper Size for Each Operation Paper Type Paper Size Usage Copy Printer Direct Print Cut-Sheet...
  • Page 69 Related Information • Choose the Right Print Media Related Topics: • Load Envelopes in the Paper Tray #1...

  • Page 70: Paper Capacity Of The Paper Tray

    Up to 20 mil (80 to 95 (Up to 0.52 g/m²) When using plain paper 20 lb (80 g/m²). BP71 69 lb (260 g/m²) paper is specially designed for Brother inkjet machines. Related Information • Choose the Right Print Media Related Topics: •...

  • Page 71: Load Documents

    Home > Paper Handling > Load Documents Load Documents • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Unscannable Area...

  • Page 72: Load Documents In The Automatic Document Feeder (Adf)

    Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in the ADF. Document Sizes and Weights • MFC-J1360DW/MFC-J1365DW/MFC-J1410DW Length 8.3 to 14.0 in. (210 to 355.6 mm) • MFC-J4355DW/MFC-J4555DW 5.8 to 14.0 in.
  • Page 73 Related Information • Load Documents Related Topics: • Copy a Document • Error and Maintenance Messages • Telephone and Fax Problems • Other Problems...

  • Page 74: Load Documents On The Scanner Glass

    Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass Load Documents on the Scanner Glass Use the scanner glass to fax, copy, or scan one page at a time. Document Sizes Supported Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in.

  • Page 75: Unscannable Area

    Home > Paper Handling > Load Documents > Unscannable Area Unscannable Area The unscannable area of a page depends on the settings in the application you are using. The figures below show the typical unscannable measurements. Usage Document Size Top (1) Left (2) Bottom (3) Right (4)

  • Page 76: Print

    Home > Print Print • Print from Your Computer (Windows) • Print from Your Computer (Mac) • Print Using Brother iPrint&Scan (Windows/Mac) • Print Photos Directly from a USB Flash Drive • Print an Email Attachment • Cancel a Print Job...

  • Page 77: Print From Your Computer (Windows)

    Home > Print > Print from Your Computer (Windows) Print from Your Computer (Windows) • Print a Photo (Windows) • Print a Document (Windows) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) •...

  • Page 78: Print A Photo (Windows)

    Make sure you have loaded the correct media in the paper tray. • For best results, we recommend using Brother paper. • When printing on photo paper, load one extra sheet of the same photo paper in the paper tray.

  • Page 79: Print A Document (Windows)

    Home > Print > Print from Your Computer (Windows) > Print a Document (Windows) Print a Document (Windows) When you change an application's print settings, the changes apply only to documents printed with that application. • 2-sided printing may be the default, depending on your model. For 1-sided printing, turn off the 2-sided printing settings in the printer driver options.
  • Page 80 • Change the Default Print Settings (Windows) • Check the Ink Volume (Page Gauge)

  • Page 81: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Windows)

    Home > Print > Print from Your Computer (Windows) > Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) 1.

  • Page 82: Print As A Poster (Windows)

    Home > Print > Print from Your Computer (Windows) > Print as a Poster (Windows) Print as a Poster (Windows) Enlarge your print size and print the document in poster mode. 1. Select the print command in your application. 2. Select your model's name, and then click the printer's properties or preferences button. The printer driver window appears.

  • Page 83: Print On Both Sides Of The Paper Automatically (Automatic 2-Sided Printing) (Windows)

    Home > Print > Print from Your Computer (Windows) > Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows) Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows) • Make sure the jam clear cover is closed. •...
  • Page 84 Option for Portrait Description Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 8. Select the Binding Offset checkbox to specify the offset for binding in inches or millimeters. 9.
  • Page 85 12. Complete your print operation. Related Information • Print from Your Computer (Windows) Related Topics: • Printer Driver Settings (Windows) • Print as a Booklet Automatically (Windows)

  • Page 86: Print As A Booklet Automatically (Windows)

    Home > Print > Print from Your Computer (Windows) > Print as a Booklet Automatically (Windows) Print as a Booklet Automatically (Windows) Use this option to print a document in booklet format using 2-sided printing. The document's pages will be arranged according to the correct page number and will allow you to fold at the center of the print output without having to change the order of the printed pages.
  • Page 87 Option for Landscape Description Top Binding Bottom Binding 8. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Once Every page will be printed in booklet format (four pages to every piece of paper, two pages per side).

  • Page 88: Print A Color Document In Grayscale (Windows)

    Home > Print > Print from Your Computer (Windows) > Print a Color Document in Grayscale (Windows) Print a Color Document in Grayscale (Windows) Grayscale mode makes the print processing speed faster than color mode. If your document contains color, selecting Grayscale mode prints your document in 256 levels of grayscale.

  • Page 89: Print On An Envelope (Windows)

    Home > Print > Print from Your Computer (Windows) > Print on an Envelope (Windows) Print on an Envelope (Windows) • Make sure you have loaded the correct envelopes in the paper tray. For more information on how to load envelopes, see Related Information.

  • Page 90: Prevent Smudged Printouts And Paper Jams (Windows)

    Home > Print > Print from Your Computer (Windows) > Prevent Smudged Printouts and Paper Jams (Windows) Prevent Smudged Printouts and Paper Jams (Windows) Some types of print media may need more drying time. Change the Reduce Smudge option if you have problems with smudged printouts or paper jams.

  • Page 91: Use A Preset Print Profile (Windows)

    Home > Print > Print from Your Computer (Windows) > Use a Preset Print Profile (Windows) Use a Preset Print Profile (Windows) Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2.
  • Page 92 Related Topics: • Printer Driver Settings (Windows)

  • Page 93: Create Or Delete Your Print Profile (Windows)

    Home > Print > Print from Your Computer (Windows) > Use a Preset Print Profile (Windows) > Create or Delete Your Print Profile (Windows) Create or Delete Your Print Profile (Windows) Add up to 20 new print profiles with customized settings. 1.

  • Page 94: Change The Default Print Settings (Windows)

    Home > Print > Print from Your Computer (Windows) > Change the Default Print Settings (Windows) Change the Default Print Settings (Windows) When you change an application's print settings, the changes apply only to documents printed with that application. To change print settings for all Windows applications, you must configure the printer driver properties.

  • Page 95: Printer Driver Settings (Windows)

    Home > Print > Print from Your Computer (Windows) > Printer Driver Settings (Windows) Printer Driver Settings (Windows) • When you change an application's print settings, the changes only apply to documents printed with that application. For more information, see Related Information: Print a Document (Windows). •...
  • Page 96 Borderless Select this option to print photos without borders. Because the image data is created slightly larger than the paper size you are using, this will cause some cropping of the photo edges. You may not be able to select the Borderless option for some combinations of media type and quality, or from some applications.

  • Page 97: Advanced Tab

    Advanced Tab 1. Color Enhancement (True2Life) Select this option to use the Color Enhancement feature. This feature analyzes your image to improve its sharpness, white balance and color density. This process may take several minutes depending on the image size and your computer's specifications. 2.
  • Page 98 Retrieve Printer's Color Data Select this option to optimize the print quality using the machine's factory settings, which are set specifically for your Brother machine. Use this option when you have replaced the machine or changed the machine's network address.

  • Page 99: Print From Your Computer (Mac)

    Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print Using AirPrint...

  • Page 100: Print Using Brother Iprint&Scan (Windows/Mac)

    Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2- sided Printing) (Windows/Mac) • Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows/Mac) • Print a Color Document in Grayscale Using Brother iPrint&Scan (Windows/Mac)

  • Page 101: Print Photos Or Documents Using Brother Iprint&Scan (Windows/Mac)

    In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 3. If your Brother machine is not selected, click the Add Machine / Select your Machine button, and then select your model's name from the list. Click OK.
  • Page 102 • The screen that appears may differ, depending on the software version. • Use the latest version of Brother iPrint&Scan. See Related Information. • When printing documents with many pages, you can also select the pages you want to print.

  • Page 103: Print On Both Sides Of The Paper Automatically Using Brother Iprint&Scan (Automatic 2-Sided Printing) (Windows/Mac)

    In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Add Machine / Select your Machine button, and then select your model's name from the list. Click OK.
  • Page 104 Option Description On (Flip on short edge) 7. Change other printer settings, if needed. 8. Click Print. Related Information • Print Using Brother iPrint&Scan (Windows/Mac)

  • Page 105: Print More Than One Page On A Single Sheet Of Paper Using Brother Iprint&Scan (N In 1) (Windows/Mac)

    In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Add Machine / Select your Machine button, and then select your model's name from the list. Click OK.

  • Page 106: Print A Color Document In Grayscale Using Brother Iprint&Scan (Windows/Mac)

    In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Add Machine / Select your Machine button, and then select your model's name from the list. Click OK.

  • Page 107: Print Photos Directly From A Usb Flash Drive

    Even if your machine is not connected to your computer, you can print photos directly from a USB Flash memory drive. • Compatible USB Flash Drives • Important Information about Photo Printing • Print Photos from a USB Flash Drive on the Brother Machine...

  • Page 108: Compatible Usb Flash Drives

    Compatible USB Flash Drives Related Models: MFC-J4555DW Your Brother machine has a media drive (slot) for use with common data storage. IMPORTANT The USB direct interface supports only USB flash drives and USB devices that use the USB mass storage standard.

  • Page 109: Important Information About Photo Printing

    Home > Print > Print Photos Directly from a USB Flash Drive > Important Information about Photo Printing Important Information about Photo Printing Related Models: MFC-J4555DW Your machine is designed to be compatible with modern digital camera image files and USB flash drives. Read the points below to avoid photo printing problems: •...

  • Page 110: Print Photos From A Usb Flash Drive On The Brother Machine

    Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine Print Photos from a USB Flash Drive on the Brother Machine Related Models: MFC-J4555DW • Preview and Print Photos from a USB Flash Drive •...

  • Page 111: Preview And Print Photos From A Usb Flash Drive

    8. Read and confirm the displayed list of options. 9. To change the print settings, press [Print Settings]. When finished, press [OK]. 10. Press [Start]. Related Information • Print Photos from a USB Flash Drive on the Brother Machine Related Topics: • Print Settings for Photos...

  • Page 112: Print A Photo Index Sheet (Thumbnails) From A Usb Flash Drive

    When finished, press [OK]. Option Description Paper Type Select the paper type. Paper Size Select the paper size. 4. Press [Start]. Related Information • Print Photos from a USB Flash Drive on the Brother Machine Related Topics: • Print Photos by Image Number...

  • Page 113: Print Photos By Image Number

    [Print Settings]. When finished, press [OK]. 6. Press [Start]. Related Information • Print Photos from a USB Flash Drive on the Brother Machine Related Topics: • Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive • Print Settings for Photos...

  • Page 114: Print Photos With Auto Cropping

    4. Press [OK]. 5. Press [Print Settings] > [Cropping]. 6. Press [On] (or [Off]). 7. When finished, press or [OK]. 8. Press [Start]. Related Information • Print Photos from a USB Flash Drive on the Brother Machine Related Topics: • Other Problems...

  • Page 115: Print Borderless Photos From A Usb Flash Drive

    4. Press [OK]. 5. Press [Print Settings] > [Borderless]. 6. Press [On] (or [Off]). 7. When finished, press or [OK]. 8. Press [Start]. Related Information • Print Photos from a USB Flash Drive on the Brother Machine Related Topics: • Other Problems...
  • Page 116 3. Press d or c to display each photo. When the photo you want appears, press it, and then press [OK]. 4. Press [OK]. 5. Press [Print Settings] > [Print Date]. 6. Press [On] (or [Off]). 7. When finished, press or [OK]. 8. Press [Start]. Related Information • Print Photos from a USB Flash Drive on the Brother Machine...

  • Page 117: Print Settings For Photos

    Factory Reset Restore any changed print settings back to the factory settings. Related Information • Print Photos from a USB Flash Drive on the Brother Machine Related Topics: • Preview and Print Photos from a USB Flash Drive •...

  • Page 118: Print An Email Attachment

    Home > Print > Print an Email Attachment Print an Email Attachment You can print files by emailing them to your Brother machine. • You can attach up to 10 documents, 20 MB in total, to an email. • This feature supports the following formats:...

  • Page 119: Cancel A Print Job

    Home > Print > Cancel a Print Job Cancel a Print Job >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1. Press Stop/Exit. To cancel multiple print jobs, press and hold Stop/Exit for about four seconds. MFC-J1410DW/MFC-J4555DW 1. Press To cancel multiple print jobs, press and hold for about four seconds.

  • Page 120: Scan

    Home > Scan Scan • Scan Using the Scan Button on Your Machine • Scan Using Brother iPrint&Scan (Windows/Mac) • Scan from Your Computer (Windows) • Scan from Your Computer (Mac) • Secure Scan • Configure Scan Settings Using Web Based Management...

  • Page 121: Scan Using The Scan Button On Your Machine

    Home > Scan > Scan Using the Scan Button on Your Machine Scan Using the Scan Button on Your Machine • Configure the Scan Button on Your Machine • Scan Photos and Graphics • Scan Documents as a Single PDF File •...

  • Page 122: Configure The Scan Button On Your Machine

    In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 3. If your Brother machine is not selected, click the Add Machine / Select your Machine button, and then follow the on-screen instructions to select your Brother machine.

  • Page 123: Scan Photos And Graphics

    7. Press a or b to select the [Scan Settings] option, and then press OK. To use the [Scan Settings] option, you must connect a computer that has Brother iPrint&Scan installed on it to the machine.

  • Page 124: Skip Blank Page

    To use [Options], you must connect a computer with Brother iPrint&Scan installed to the machine. 5. Press [Scan Settings] > [Set at Device]. 6. Select the scan settings you want to change, and then press [OK].

  • Page 125: Press [Start]

    The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Machine Related Topics: • Configure the Scan Button on Your Machine • Scan Using Brother iPrint&Scan (Windows/Mac)

  • Page 126: Scan Documents As A Single Pdf File

    7. Press a or b to select the [Scan Settings] option, and then press OK. To use the [Scan Settings] option, you must connect a computer that has Brother iPrint&Scan installed on it to the machine.

  • Page 127: Color Setting

    To use [Options], you must connect a computer with Brother iPrint&Scan installed to the machine. 5. Press [Scan Settings] > [Set at Device]. 6. Select the scan settings you want to change, and then press [OK].
  • Page 128 The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Machine Related Topics: • Configure the Scan Button on Your Machine • Scan Using Brother iPrint&Scan (Windows/Mac)

  • Page 129: Save Scanned Data To A Usb Flash Drive

    Home > Scan > Scan Using the Scan Button on Your Machine > Save Scanned Data to a USB Flash Drive Save Scanned Data to a USB Flash Drive Related Models: MFC-J4555DW Scan documents and save them directly to a USB flash drive without using a computer. Load your document.
  • Page 130 Option Description Change the amount of background color that is removed. Remove Background Color Adjust your document's margins. Margin Settings • To set your own default settings: after making changes to settings, press the [Set New Default] option, and then press [Yes]. •...
  • Page 131 Compatible USB Flash Drives Related Models: MFC-J4555DW Your Brother machine has a media drive (slot) for use with common data storage. IMPORTANT The USB direct interface supports only USB flash drives and USB devices that use the USB mass storage standard.

  • Page 132: Scan Multiple Business Cards And Photos (Auto Crop)

    Home > Scan > Scan Using the Scan Button on Your Machine > Scan Multiple Business Cards and Photos (Auto Crop) Scan Multiple Business Cards and Photos (Auto Crop) Related Models: MFC-J4555DW You can scan multiple documents placed on the scanner glass. The machine will scan each document and use the Auto Crop feature to create separate files or a single multi-page file.

  • Page 133: Scan To An Editable Text File Using Ocr

    7. Press a or b to select the [Scan Settings] option, and then press OK. To use the [Scan Settings] option, you must connect a computer that has Brother iPrint&Scan installed on it to the machine.
  • Page 134 To use [Options], you must connect a computer with Brother iPrint&Scan installed to the machine. 5. Press [Scan Settings] > [Set at Device]. 6. Select the scan settings you want to change, and then press [OK].
  • Page 135 The machine starts scanning. If using the machine's scanner glass, follow the LCD instructions to complete the scanning job. Related Information • Scan Using the Scan Button on Your Machine Related Topics: • Configure the Scan Button on Your Machine • Scan Using Brother iPrint&Scan (Windows/Mac)

  • Page 136: Save Scanned Data As An Email Attachment

    See Related Information: Configure the Scan Button on Your Machine. • To scan from your computer: See Related Information: Scan Using Brother iPrint&Scan (Windows/Mac). • To use this feature with your machine's Scan button, make sure you select one of these applications in Brother iPrint&Scan:...
  • Page 137 7. Press a or b to select the [Scan Settings] option, and then press OK. To use the [Scan Settings] option, you must connect a computer that has Brother iPrint&Scan installed on it to the machine.
  • Page 138 To use [Options], you must connect a computer with Brother iPrint&Scan installed to the machine. 5. Press [Scan Settings] > [Set at Device]. 6. Select the scan settings you want to change, and then press [OK]. Option Description Select the color format for your document.

  • Page 139: Scan To Ftp

    Home > Scan > Scan Using the Scan Button on Your Machine > Scan to FTP Scan to FTP Related Models: MFC-J4555DW Scan documents directly to an FTP server when you need to share the scanned information. For added convenience, configure different profiles to save your favorite Scan to FTP destinations. •...
  • Page 140 Home > Scan > Scan Using the Scan Button on Your Machine > Scan to FTP > Set up a Scan to FTP Profile Set up a Scan to FTP Profile Related Models: MFC-J4555DW Set up a Scan to FTP Profile to scan and upload the scanned data directly to an FTP location. 1.
  • Page 141 Option Description Skip Blank Page Sensitivity Select the sensitivity level for detecting blank pages in the scanned data. The higher the sensitivity, the easier it is for the machine to detect blank pages. Remove Background Color Change the amount of background color that is removed. Margin Settings Adjust your document's margins.
  • Page 142 Home > Scan > Scan Using the Scan Button on Your Machine > Scan to FTP > Upload Scanned Data to an FTP Server Upload Scanned Data to an FTP Server Related Models: MFC-J4555DW Load your document. 2. Press [Scan] > [to FTP/SFTP]. 3.

  • Page 143: Scan To Ssh Server (Sftp)

    Home > Scan > Scan Using the Scan Button on Your Machine > Scan to SSH Server (SFTP) Scan to SSH Server (SFTP) Related Models: MFC-J4555DW Uses the Secure Shell Protocol to establish a private and safe data stream when scanning documents to a network destination.

  • Page 144: Set Up A Scan To Sftp Profile

    Home > Scan > Scan Using the Scan Button on Your Machine > Scan to SSH Server (SFTP) > Set up a Scan to SFTP Profile Set up a Scan to SFTP Profile Related Models: MFC-J4555DW Set up a Scan to SFTP Profile to scan and upload scanned data directly to an SFTP location. 1.
  • Page 145 Option Description Skip Blank Page Sensitivity Select the sensitivity level for detecting blank pages in the scanned data. The higher the sensitivity, the easier it is for the machine to detect blank pages. Remove Background Color Change the amount of background color that is removed. Margin Settings Adjust your document's margins.

  • Page 146: Create A Client Key Pair Using Web Based Management

    Home > Scan > Scan Using the Scan Button on Your Machine > Scan to SSH Server (SFTP) > Create a Client Key Pair Using Web Based Management Create a Client Key Pair Using Web Based Management Related Models: MFC-J4555DW 1.

  • Page 147: Export A Client Key Pair Using Web Based Management

    Home > Scan > Scan Using the Scan Button on Your Machine > Scan to SSH Server (SFTP) > Export a Client Key Pair Using Web Based Management Export a Client Key Pair Using Web Based Management Related Models: MFC-J4555DW 1.

  • Page 148: Import A Server Public Key Using Web Based Management

    Home > Scan > Scan Using the Scan Button on Your Machine > Scan to SSH Server (SFTP) > Import a Server Public Key Using Web Based Management Import a Server Public Key Using Web Based Management Related Models: MFC-J4555DW 1.

  • Page 149: Upload Scanned Data To An Sftp Server

    Home > Scan > Scan Using the Scan Button on Your Machine > Scan to SSH Server (SFTP) > Upload Scanned Data to an SFTP Server Upload Scanned Data to an SFTP Server Related Models: MFC-J4555DW Load your document. 2. Press [Scan] > [to FTP/SFTP]. 3.

  • Page 150: Scan To Network (Windows)

    Home > Scan > Scan Using the Scan Button on Your Machine > Scan to Network (Windows) Scan to Network (Windows) Related Models: MFC-J4555DW Scan documents directly to a CIFS server on your local network. For added convenience, you can configure different profiles to save your favorite Scan to Network destinations.

  • Page 151: Set Up A Scan To Network Profile

    Home > Scan > Scan Using the Scan Button on Your Machine > Scan to Network (Windows) > Set up a Scan to Network Profile Set up a Scan to Network Profile Related Models: MFC-J4555DW Set up a Scan to Network Profile to scan and upload scanned data directly to a folder on a CIFS server. 1.
  • Page 152 Option Description Username Type a user name (up to 96 characters) that has permission to write data to the folder specified in the Network Folder Path field. If the user name is part of a domain, type the user name in one of the following styles: user@domain domain\user...

  • Page 153: Upload Scanned Data To A Cifs Server

    Home > Scan > Scan Using the Scan Button on Your Machine > Scan to Network (Windows) > Upload Scanned Data to a CIFS Server Upload Scanned Data to a CIFS Server Related Models: MFC-J4555DW Load your document. 2. Press [Scan] > [to Network]. •...

  • Page 154: Scan To Sharepoint

    Home > Scan > Scan Using the Scan Button on Your Machine > Scan to SharePoint Scan to SharePoint Related Models: MFC-J4555DW Scan documents directly to a SharePoint server when you need to share the scanned information. For added convenience, configure different profiles to save your favorite Scan to SharePoint destinations. •...

  • Page 155: Set Up A Scan To Sharepoint Profile

    Home > Scan > Scan Using the Scan Button on Your Machine > Scan to SharePoint > Set up a Scan to SharePoint Profile Set up a Scan to SharePoint Profile Related Models: MFC-J4555DW Set up a Scan to SharePoint Profile to scan and upload the scanned data directly to a SharePoint location. 1.
  • Page 156 Option Description Auth. Method Select the authentication method. If you select Auto, the authentication method will be automatically detected. Username Type a user name (up to 96 characters) that has permission to write data to the folder specified in the SharePoint Site Address field. If the user name is part of a domain, type the user name in one of the following styles: user@domain...

  • Page 157: Upload Scanned Data To A Sharepoint Server

    Home > Scan > Scan Using the Scan Button on Your Machine > Scan to SharePoint > Upload Scanned Data to a SharePoint Server Upload Scanned Data to a SharePoint Server Related Models: MFC-J4555DW Load your document. 2. Press [Scan] > [to SharePoint]. 3.

  • Page 158: Web Services For Scanning On Your Network (Windows)

    > Web Services for Scanning on Your Network (Windows) Web Services for Scanning on Your Network (Windows) The Web Services protocol enables Windows 10 and Windows 11 users to scan using a Brother machine on the network. You must install the driver via Web Services. •...
  • Page 159 Make sure you have installed the correct software and drivers for your machine. • Verify that the host computer and the Brother machine are on the same subnet, or that the router is correctly configured to pass data between the two devices.
  • Page 160 • Certain characters in the messages displayed on the LCD may be replaced with spaces if the language settings of your OS and your Brother machine are different. • If the LCD displays an insufficient memory error message, choose a smaller size in the Paper size setting or a lower resolution in the Resolution (DPI) setting.
  • Page 161 Home > Scan > Scan Using the Scan Button on Your Machine > Web Services for Scanning on Your Network (Windows) > Configure Scan Settings for the Web Services Protocol Configure Scan Settings for the Web Services Protocol 1. Hold down the key and press the key on the computer's keyboard to launch Run.

  • Page 162: Scan Using Brother Iprint&Scan (Windows/Mac)

    For Mac: Download and install Brother iPrint&Scan from the Apple App Store. 3. If your Brother machine is not selected, click the Add Machine / Select your Machine button, and then select your model's name from the list. Click OK.

  • Page 163: Scan From Your Computer (Windows)

    Home > Scan > Scan from Your Computer (Windows) Scan from Your Computer (Windows) There are several ways you can use your computer to scan photos and documents on your machine. Use the software applications we provide or use your favorite scanning application. •...

  • Page 164: Scan Using Kofax Paperport ™ 14Se Or Other Windows Applications

    14SE application for scanning. ™ To download the Kofax PaperPort 14SE application, click (Brother Utilities), select Do More in the left navigation bar, and then click PaperPort. ™ The instructions for scanning in these steps are for PaperPort 14SE. For other Windows applications, the ™...
  • Page 165 9. Adjust the settings in the Scanner Setup dialog box, if needed. 10. Click the Document Size drop-down list, and then select your document size. 11. Click PreScan to preview your image and crop unwanted portions before scanning. 12. Click Start. The machine starts scanning.

  • Page 166: Twain Driver Settings (Windows)

    ™ Home > Scan > Scan from Your Computer (Windows) > Scan Using Kofax PaperPort 14SE or Other Windows Applications > TWAIN Driver Settings (Windows) TWAIN Driver Settings (Windows) Note that the item names and assignable values will vary depending on the machine. 1.
  • Page 167 • True Gray Use for photographic images or graphics. This mode is more accurate because it uses up to 256 shades of gray. • 24bit Color Use to create an image with the most accurate color reproduction. This mode uses up to 16.8 million colors to scan the image, but it requires the most memory and has the longest transfer time.
  • Page 168 Adjust the threshold to generate a black and white image. Character Correction Correct the broken or incomplete characters of the original to make them easier to read. B&W Inversion Invert black and white in the black and white image. • Feed Control Layout Select the layout.

  • Page 169: Scan Using Windows Fax And Scan

    Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Fax and Scan Scan Using Windows Fax and Scan The Windows Fax and Scan application is another option that you can use for scanning. • Windows Fax and Scan uses the WIA scanner driver. •...

  • Page 170: Wia Driver Settings (Windows)

    Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Fax and Scan > WIA Driver Settings (Windows) WIA Driver Settings (Windows) Profile Select the scan profile you want to use from the Profile drop-down list. Source (ADF models only) Select the Flatbed or Feeder (Scan one side) option from the drop-down list.
  • Page 171 Brightness Set the brightness level by dragging the slider to the right or left to lighten or darken the image. If the scanned image is too light, set a lower brightness level and scan the document again. If the image is too dark, set a higher brightness level and scan the document again.

  • Page 172: Scan From Your Computer (Mac)

    Home > Scan > Scan from Your Computer (Mac) Scan from Your Computer (Mac) • Scan Using AirPrint (macOS)

  • Page 173: Secure Scan

    • The Secure Scan feature supports scanning from your computer or mobile device. • This feature is available only for certain applications and online services. >> MFC-J1360DW/MFC-J1365DW/MFC-J1410DW/MFC-J4355DW >> MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J1410DW/MFC-J4355DW 1. Start Web Based Management. See Access Web Based Management.
  • Page 174 When prompted, type your user name and password. Related Information • Scan Related Topics: • Access Web Based Management...

  • Page 175: Configure Scan Settings Using Web Based Management

    Home > Scan > Configure Scan Settings Using Web Based Management Configure Scan Settings Using Web Based Management • Set the Scan File Name Using Web Based Management • Set the Scan Job Email Report Using Web Based Management...

  • Page 176: Set The Scan File Name Using Web Based Management

    Home > Scan > Configure Scan Settings Using Web Based Management > Set the Scan File Name Using Web Based Management Set the Scan File Name Using Web Based Management Related Models: MFC-J4555DW Set up a file name for scanned data using Web Based Management. 1.

  • Page 177: Set The Scan Job Email Report Using Web Based Management

    Home > Scan > Configure Scan Settings Using Web Based Management > Set the Scan Job Email Report Using Web Based Management Set the Scan Job Email Report Using Web Based Management Related Models: MFC-J4555DW When you scan a document, the machine will send a scan job email report automatically to the registered email address.

  • Page 178: Copy

    Home > Copy Copy • Copy a Document • Enlarge or Reduce Copied Images • Sort Copies • Make Page Layout Copies (N in 1 or Poster) • Copy on Both Sides of the Paper (2-sided Copy) • Copy an ID Card •...

  • Page 179: Copy A Document

    Plain Paper 4. (MFC-J4355DW) Enter the number of copies using the dial pad. 5. (MFC-J1360DW/MFC-J1365DW) Press - or + on the control panel to enter the number of copies. 6. Change the copy settings, if needed. Press a or b to scroll through the copy settings. Select a copy setting, and then press OK.
  • Page 180 When you load paper other than Letter size plain paper, you must change the [Paper Size] and [Paper Type] settings by pressing [Options]. Option Description (No. of Enter the number of copies in one of the following ways: Copies) • Press - or + on the touchscreen.

  • Page 181: Enlarge Or Reduce Copied Images

    (Copy). 3. (MFC-J4355DW) Enter the number of copies using the dial pad. 4. (MFC-J1360DW/MFC-J1365DW) Press - or + on the control panel to enter the number of copies. 5. Press a or b to select [Enlarge/Reduce]. Press OK. 6. Press a or b to select the available options. Press OK.
  • Page 182 4. Press [Options] > [Enlarge/Reduce]. 5. Press a or b to display the available options, and then press the option you want to change. 6. Do one of the following: • If you selected the [Enlarge] or [Reduce] option, press the enlargement or reduction ratio you want to use.

  • Page 183: Sort Copies

    (Copy). 3. (MFC-J4355DW) Enter the number of copies using the dial pad. 4. (MFC-J1360DW/MFC-J1365DW) Press - or + on the control panel to enter the number of copies. 5. Press a or b to select the following: a. Select [Stack/Sort]. Press OK.

  • Page 184: Make Page Layout Copies (N In 1 Or Poster)

    (Copy). 3. (MFC-J4355DW) Enter the number of copies using the dial pad. 4. (MFC-J1360DW/MFC-J1365DW) Press - or + on the control panel to enter the number of copies. 5. Press a or b to select [Page Layout]. Press OK. 6. Press a or b to display the options, and then press OK to select the option you want.
  • Page 185 Option Description 2in1(Landscape) 2in1 ID Vertical (Using the scanner glass) 2in1 ID Horizontal (Using the scanner glass) 4in1(Portrait) 4in1(Landscape) Poster(2x1) (Using the scanner glass) Poster(2x2) (Using the scanner glass) Poster(3x3) (Using the scanner glass) 7. Press Black Start or Color Start. If you placed the document in the ADF or are making a poster, the machine scans the pages and starts printing.
  • Page 186 MFC-J1410DW/MFC-J4555DW Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: • Press [-] or [+] on the touchscreen. • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard.
  • Page 187 Option Description Poster(2x2) (Using the scanner glass) Poster(3x3) (Using the scanner glass) 6. Read and confirm the displayed list of settings you have selected, and then press [OK]. 7. When you have finished changing settings, press [Black Start] or [Color Start]. If you placed the document in the ADF or are making a poster, the machine scans the pages and starts printing.

  • Page 188: Copy On Both Sides Of The Paper (2-Sided Copy)

    1–sided to 2–sided (Short Edge Flip) 2–sided to 2–sided Landscape 1–sided to 2–sided (Long Edge Flip) 1–sided to 2–sided (Short Edge Flip) 2–sided to 2–sided >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW Load your document. 2. (MFC-J4355DW) Press (Copy). 3. (MFC-J4355DW) Enter the number of copies using the dial pad.
  • Page 189 4. (MFC-J1360DW/MFC-J1365DW) Press - or + on the control panel to enter the number of copies. 5. To sort multiple copies, press a or b to select the following: a. Select the [Stack/Sort] option. Press OK. b. Select the [Sort] option. Press OK.
  • Page 190 Use the scanner glass to make 2-sided copies of a 2-sided document manually. 7. Review your settings on the touchscreen, and then press [OK]. 8. Press [Black Start] or [Color Start]. If you placed the document in the ADF, the machine scans the pages and starts printing.

  • Page 191: Copy An Id Card

    (Copy). 3. (MFC-J4355DW) Enter the number of copies using the dial pad. 4. (MFC-J1360DW/MFC-J1365DW) Press - or + on the control panel to enter the number of copies. 5. Press a or b to select the following: a. Select [Page Layout]. Press OK.
  • Page 192 7. After the machine has scanned the first side, turn over the identification card and press c to scan the other side. MFC-J1410DW/MFC-J4555DW 1. Place the identification card face down near the upper-left corner of the scanner glass. 2 in 1 ID (Vertical) 2 in 1 ID (Horizontal) a.

  • Page 193: Copy Settings

    Home > Copy > Copy Settings Copy Settings >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW (MFC-J4355DW) To change copy settings, press (Copy). Option Description Quality Select the Copy resolution for your type of document. Paper Type Select a paper type. If copying on special paper, set the machine for the type of paper you are using to get the best print quality.
  • Page 194 Option Description Stack/Sort Select to stack or sort multiple copies. Stack Sort Page Layout Make N in 1, 2 in 1 ID, or Poster copies. 4 in1 Poster Auto Deskew Select to correct a skewed copy. It is only available if the document is skewed by less than 3 degrees. Set New Default Saves the copy settings that you use most often by setting them as the default settings.
  • Page 195 Option Description Remove Background Removes the document's background color in copies. The white becomes more Color apparent. This saves some ink and may make certain copies easier to read. 2-sided Copy Select to copy on both sides of the paper. 1-sided→2-sided 2-sided→2-sided Stack/Sort...
  • Page 196 Option Description Watermark Copy Places text in your document as a watermark. Set New Default Saves the copy settings that you use most often by setting them as the default settings. Factory Reset Restores any changed copy settings to the factory settings. You can save the current settings by pressing [Save as Shortcut].

  • Page 197: Fax

    Home > Fax Related Models: MFC-J4355DW/MFC-J4555DW • Send a Fax • Receive a Fax • Fax Numbers • Initial Fax Setup and Telephone Services • Fax Reports • PC-FAX...

  • Page 198: Send A Fax

    Home > > Send a Fax Send a Fax Related Models: MFC-J4355DW/MFC-J4555DW • Send a Fax from Your Brother Machine • Send a Fax Manually • Send a Fax at the End of a Conversation • Send the Same Fax to More than One Recipient (Broadcasting) •...

  • Page 199: Send A Fax From Your Brother Machine

    Home > > Send a Fax > Send a Fax from Your Brother Machine Send a Fax from Your Brother Machine Related Models: MFC-J4355DW/MFC-J4555DW >> MFC-J4355DW >> MFC-J4555DW MFC-J4355DW 1. Load your document in the ADF or place it on the scanner glass.
  • Page 200 5. When finished, press Black Start or Color Start. 6. Do one of the following: • If you are using the ADF, the machine starts scanning and sending the document. • If you are using the scanner glass and pressed Black Start, the machine starts scanning the first page. Go to the next step.
  • Page 201 If the LDAP search is available, the result will be shown on the touchscreen with 4. To change the fax settings, press [Options]. When finished, press [OK]. 5. Press [Fax Start]. • If you are using the ADF, the machine starts scanning and sending the document. •...

  • Page 202: Send A Fax Manually

    Home > > Send a Fax > Send a Fax Manually Send a Fax Manually Related Models: MFC-J4355DW/MFC-J4555DW Manual fax transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. >> MFC-J4355DW >> MFC-J4555DW MFC-J4355DW Load your document. 2.

  • Page 203: Send A Fax At The End Of A Conversation

    Home > > Send a Fax > Send a Fax at the End of a Conversation Send a Fax at the End of a Conversation Related Models: MFC-J4355DW/MFC-J4555DW At the end of a conversation, you can send a fax to the other party before you both hang up. >>...

  • Page 204: Send The Same Fax To More Than One Recipient (Broadcasting)

    Home > > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) Send the Same Fax to More than One Recipient (Broadcasting) Related Models: MFC-J4355DW/MFC-J4555DW Use the Broadcasting feature to send the same fax to multiple fax numbers at the same time. •...
  • Page 205 Press [Yes] to scan another page. Place the next page on the scanner glass, and then press [OK]. The machine starts scanning the page. Repeat this step for each additional page. Related Information • Send a Fax • Cancel a Broadcast in Progress Related Topics: • Set up Broadcasting Groups • Enter Text on Your Brother Machine...

  • Page 206: Cancel A Broadcast In Progress

    Home > > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) > Cancel a Broadcast in Progress Cancel a Broadcast in Progress Related Models: MFC-J4355DW/MFC-J4555DW While broadcasting multiple faxes, you can cancel just the fax currently being transmitted or cancel the whole broadcast job.

  • Page 207: Send A Fax In Real Time

    Home > > Send a Fax > Send a Fax in Real Time Send a Fax in Real Time Related Models: MFC-J4355DW/MFC-J4555DW When sending a fax, the machine scans the document into the memory before sending it. As soon as the telephone line is free, the machine starts dialing and sending.

  • Page 208: Send A Fax At A Specified Time (Delayed Fax)

    Home > > Send a Fax > Send a Fax at a Specified Time (Delayed Fax) Send a Fax at a Specified Time (Delayed Fax) Related Models: MFC-J4555DW You can store up to 50 faxes in the machine's memory to be sent within the next twenty-four hour period. This feature is available only for black and white faxes.

  • Page 209: Change The Fax Auto Redial Setting

    Home > > Send a Fax > Change the Fax Auto Redial Setting Change the Fax Auto Redial Setting Related Models: MFC-J4355DW/MFC-J4555DW If the line is busy when you are sending a fax automatically, and the Fax Auto Redial is set to [On], the machine redials once after five-minutes.

  • Page 210: Cancel A Fax In Progress

    Home > > Send a Fax > Cancel a Fax in Progress Cancel a Fax in Progress Related Models: MFC-J4355DW/MFC-J4555DW >> MFC-J4355DW >> MFC-J4555DW MFC-J4355DW 1. Press Stop/Exit to cancel a fax that is already in progress. 2. When you press Stop/Exit while the machine is dialing or sending, the LCD displays [Cancel Job?]. Press c to confirm.

  • Page 211: Check And Cancel A Pending Fax

    Home > > Send a Fax > Check and Cancel a Pending Fax Check and Cancel a Pending Fax Related Models: MFC-J4355DW/MFC-J4555DW Follow these steps to view or to cancel faxes stored in the machine's memory and waiting to be sent. If there are no fax jobs in memory, the LCD displays [No Jobs Waiting].

  • Page 212: Fax Options

    Home > > Send a Fax > Fax Options Fax Options Related Models: MFC-J4355DW/MFC-J4555DW >> MFC-J4355DW >> MFC-J4555DW MFC-J4355DW To change fax-sending settings, press (Fax). Option Description Fax Resolution Set the resolution for outgoing faxes. The fax quality often can be improved by changing the Fax Resolution.
  • Page 213 You can save the current settings by pressing [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. Related Information • Send a Fax Related Topics: • Send a Fax from Your Brother Machine • Specifications...

  • Page 214: Receive A Fax

    Home > > Receive a Fax Receive a Fax Related Models: MFC-J4355DW/MFC-J4555DW • Receive Mode Settings • Set Easy Receive • Fax Preview • Shrink Page Size of an Oversized Incoming Fax • Set the Fax Receive Stamp • Receive a Fax at the End of a Telephone Conversation •...

  • Page 215: Receive Mode Settings

    Home > > Receive a Fax > Receive Mode Settings Receive Mode Settings Related Models: MFC-J4355DW/MFC-J4555DW • Receive Modes Overview • Choose the Correct Receive Mode • Set the Number of Rings Before the Machine Answers (Ring Delay) • Set the F/T Ring Time (Pseudo/Double-ring)

  • Page 216: Receive Modes Overview

    Home > > Receive a Fax > Receive Mode Settings > Receive Modes Overview Receive Modes Overview Related Models: MFC-J4355DW/MFC-J4555DW Some receive modes answer automatically ([Fax Only] and [Fax/Tel]). You may want to change the Ring Delay before using these modes. Fax Only [Fax Only] mode automatically answers every call as a fax.

  • Page 217: Choose The Correct Receive Mode

    Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine conflict with each other when receiving incoming calls. Select Manual Mode as your Receive Mode.
  • Page 218 Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine conflict with each other when receiving incoming calls. Select Manual Mode as your Receive Mode.

  • Page 219: Set The Number Of Rings Before The Machine Answers (Ring Delay)

    Home > > Receive a Fax > Receive Mode Settings > Set the Number of Rings Before the Machine Answers (Ring Delay) Set the Number of Rings Before the Machine Answers (Ring Delay) Related Models: MFC-J4355DW/MFC-J4555DW When somebody calls your machine, you will hear the normal telephone ring sound. The number of rings is set in the Ring Delay option.

  • Page 220: Set The F/T Ring Time (Pseudo/Double-Ring)

    F/T Ring Time option. When you hear the F/T ring, it means that a voice caller is on the line. Because the F/T ring is a setting only on your Brother machine, extension and external telephones will not ring; however, you can still answer the machine's call on any telephone.

  • Page 221: Set Easy Receive

    Home > > Receive a Fax > Set Easy Receive Set Easy Receive Related Models: MFC-J4355DW/MFC-J4555DW If Easy Receive is On: The machine can receive a fax automatically, even if you answer the call. When the message that your machine is receiving a fax appears on the LCD or when you hear a click on the phone line through the handset you are using, just replace the handset.

  • Page 222: Fax Preview

    Home > > Receive a Fax > Fax Preview Fax Preview Related Models: MFC-J4555DW Use the Fax Preview feature to view received faxes on the LCD. • Set Fax Preview to On • Preview New Faxes...

  • Page 223: Set Fax Preview To On

    Home > > Receive a Fax > Fax Preview > Set Fax Preview to On Set Fax Preview to On Related Models: MFC-J4555DW • This feature is available only for black and white faxes. • When Fax Preview is turned on, a backup copy of received faxes will not be printed for Fax Forwarding, PC-Fax Receiving, and Forward to Cloud operations, even if you set Backup Print to On.

  • Page 224: Preview New Faxes

    Home > > Receive a Fax > Fax Preview > Preview New Faxes Preview New Faxes Related Models: MFC-J4555DW When a fax is received, a message appears on the LCD. • This feature is available only for black and white faxes. •...
  • Page 225 Button Result Enlarge the fax. Reduce the fax. Scroll vertically. Scroll horizontally. Rotate the fax clockwise. Delete the fax. Press Yes to confirm. Go back to the previous page. Go to the next page. Go back to the fax list. Print the fax.

  • Page 226: Shrink Page Size Of An Oversized Incoming Fax

    Related Models: MFC-J4355DW/MFC-J4555DW When the [Auto Reduction] feature is [On], your Brother machine reduces any oversized incoming fax page to fit on your paper. The machine calculates the reduction ratio using the page size of the fax, and your Paper Size setting.

  • Page 227: Set The Fax Receive Stamp

    Home > > Receive a Fax > Set the Fax Receive Stamp Set the Fax Receive Stamp Related Models: MFC-J4355DW/MFC-J4555DW Set the machine to print the date and time of receipt at the top of each incoming fax page. Make sure you have set the current date and time on the machine.

  • Page 228: Receive A Fax At The End Of A Telephone Conversation

    Home > > Receive a Fax > Receive a Fax at the End of a Telephone Conversation Receive a Fax at the End of a Telephone Conversation Related Models: MFC-J4355DW/MFC-J4555DW If you are speaking on the telephone connected to your machine and the other party is also speaking on a telephone connected to his fax machine, at the end of the conversation, the other party can send you a fax before you both hang up.

  • Page 229: Memory Receive Options

    Home > > Receive a Fax > Memory Receive Options Memory Receive Options Related Models: MFC-J4355DW/MFC-J4555DW Use Memory Receive options to direct incoming faxes while you are away from the machine. You can use only one Memory Receive option at a time. Memory Receive can be set to: •...
  • Page 230 • Before you can set up PC-Fax Receive, you must install the Brother software and drivers on your computer. Make sure your computer is connected and turned on. You must have the PC-FAX Receiving software running on your computer.
  • Page 231 6. Press To change the destination computer, repeat these steps. Related Information • Memory Receive Options Related Topics: • Unable to Print or Scan -Transfer Your Faxes • Transfer Faxes to Your Computer • Receive Faxes Using PC-FAX Receive (Windows)

  • Page 232: Forward Incoming Faxes To Another Machine

    Home > > Receive a Fax > Memory Receive Options > Forward Incoming Faxes to Another Machine Forward Incoming Faxes to Another Machine Related Models: MFC-J4555DW Use the Fax Forwarding feature to automatically forward your incoming faxes to another machine. This feature is available only for black and white faxes.

  • Page 233: Store Incoming Faxes In The Machine's Memory

    Home > > Receive a Fax > Memory Receive Options > Store Incoming Faxes in the Machine's Memory Store Incoming Faxes in the Machine's Memory Related Models: MFC-J4555DW Use the Fax Storage feature to store incoming faxes in the machine's memory. Retrieve your stored fax messages from your fax machine when you are at another location using the Remote Retrieval commands.

  • Page 234: Change Memory Receive Options

    Home > > Receive a Fax > Memory Receive Options > Change Memory Receive Options Change Memory Receive Options Related Models: MFC-J4555DW If there are faxes in your machine's memory when you change any Memory Receive option, the LCD displays one of the following questions: •...

  • Page 235: Turn Off Memory Receive

    Home > > Receive a Fax > Memory Receive Options > Turn Off Memory Receive Turn Off Memory Receive Related Models: MFC-J4555DW Turn off Memory Receive if you do not want the machine to save or transfer incoming faxes. 1. Press [Settings] >...

  • Page 236: Print A Fax Stored In The Machine's Memory

    Home > > Receive a Fax > Memory Receive Options > Print a Fax Stored in the Machine's Memory Print a Fax Stored in the Machine's Memory Related Models: MFC-J4355DW/MFC-J4555DW • This feature is available only for black and white faxes. •...

  • Page 237: Remote Fax Retrieval

    Home > > Receive a Fax > Remote Fax Retrieval Remote Fax Retrieval Related Models: MFC-J4555DW Use Remote Retrieval to call your machine from any touch-tone telephone or fax machine, and use a remote access code and remote commands to retrieve fax messages. •...

  • Page 238: Set A Remote Access Code

    Home > > Receive a Fax > Remote Fax Retrieval > Set a Remote Access Code Set a Remote Access Code Related Models: MFC-J4555DW Set a Remote Access Code to access and control your machine even when you are away from it. 1.

  • Page 239: Use Your Remote Access Code

    Use Your Remote Access Code Related Models: MFC-J4555DW 1. When away from your Brother machine, dial your fax number from a touch-tone telephone or fax machine. 2. When your machine answers, immediately enter your three-digit Remote Access Code, followed by *.

  • Page 240: Remote Retrieval Commands

    Home > > Receive a Fax > Remote Fax Retrieval > Remote Retrieval Commands Remote Retrieval Commands Related Models: MFC-J4555DW Use the Remote Commands in this table to access fax commands and options when you are away from your machine. When you call the machine and enter your remote access code (three digits followed by *), the system will sound two short beeps and you must enter a Remote Command (column 1), followed by one of the options (column 2) for that command.

  • Page 241: Forward Faxes Remotely

    You cannot use * and # as dial numbers but you can press # to insert a pause in the fax number. 5. Hang up after you hear one long beep. Your Brother machine will forward any incoming faxes to the fax number you entered.

  • Page 242: Change The Fax Forwarding Number

    Home > > Receive a Fax > Remote Fax Retrieval > Change the Fax Forwarding Number Change the Fax Forwarding Number Related Models: MFC-J4555DW 1. Dial your fax number. 2. When your machine answers, enter your Remote Access Code (three digits followed by *). If you hear one long beep, you have messages.

  • Page 243: Fax Numbers

    Home > > Fax Numbers Fax Numbers Related Models: MFC-J4355DW/MFC-J4555DW • Voice Operations • Store Fax Numbers • Set up Broadcasting Groups...

  • Page 244: Voice Operations

    Home > > Fax Numbers > Voice Operations Voice Operations Related Models: MFC-J4355DW/MFC-J4555DW • Send Tone Signals (For Canada) • Pick up a Voice Call in Fax/Tel Receive Mode • Special Line Considerations...

  • Page 245: Send Tone Signals (For Canada)

    Home > > Fax Numbers > Voice Operations > Send Tone Signals (For Canada) Send Tone Signals (For Canada) Related Models: MFC-J4355DW/MFC-J4555DW If you have a Pulse dialing service, but must send Tone signals (for example, for telephone banking), follow these steps.

  • Page 246: Pick Up A Voice Call In Fax/Tel Receive Mode

    Home > > Fax Numbers > Voice Operations > Pick up a Voice Call in Fax/Tel Receive Mode Pick up a Voice Call in Fax/Tel Receive Mode Related Models: MFC-J4355DW/MFC-J4555DW When the machine is in Fax/Tel mode, it will use the F/T Ring (pseudo/double-ringing) to alert you to pick up a voice call.

  • Page 247: Special Line Considerations

    Home > > Fax Numbers > Voice Operations > Special Line Considerations Special Line Considerations Related Models: MFC-J4355DW/MFC-J4555DW • Rollover Telephone Lines • Two-Line Telephone System • Convert Telephone Wall Outlets • Install Your Machine, an External Two-Line TAD and Two-Line Telephone...

  • Page 248: Rollover Telephone Lines

    Home > > Fax Numbers > Voice Operations > Special Line Considerations > Rollover Telephone Lines Rollover Telephone Lines Related Models: MFC-J4355DW/MFC-J4555DW A rollover telephone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy.

  • Page 249: Two-Line Telephone System

    Home > > Fax Numbers > Voice Operations > Special Line Considerations > Two-Line Telephone System Two-Line Telephone System Related Models: MFC-J4355DW/MFC-J4555DW A two-line telephone system uses two separate telephone numbers on the same wall outlet. This feature is available only in the USA and Canada. The two telephone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14).

  • Page 250: Convert Telephone Wall Outlets

    Home > > Fax Numbers > Voice Operations > Special Line Considerations > Convert Telephone Wall Outlets Convert Telephone Wall Outlets Related Models: MFC-J4355DW/MFC-J4555DW This feature is available only in the USA and Canada. There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company.
  • Page 251 Home > > Fax Numbers > Voice Operations > Special Line Considerations > Install Your Machine, an External Two-Line TAD and Two-Line Telephone Install Your Machine, an External Two-Line TAD and Two-Line Telephone Related Models: MFC-J4355DW/MFC-J4555DW When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD.

  • Page 252: Store Fax Numbers

    Home > > Fax Numbers > Store Fax Numbers Store Fax Numbers Related Models: MFC-J4355DW/MFC-J4555DW • Store Address Book Numbers • Save Outgoing Call Numbers to the Address Book • Save Caller ID History Numbers to the Address Book • Change or Delete Address Book Names or Numbers...

  • Page 253: Store Address Book Numbers

    Home > > Fax Numbers > Store Fax Numbers > Store Address Book Numbers Store Address Book Numbers Related Models: MFC-J4355DW/MFC-J4555DW >> MFC-J4355DW >> MFC-J4555DW MFC-J4355DW You can store up to 40 Address Book numbers as two-digit Speed Dial numbers, and give each number a name. 1.
  • Page 254 (up to 20 digits) using the touchscreen. Press [OK]. 6. Press [OK] to confirm the fax or telephone number you want to store. 7. Press Related Information • Store Fax Numbers Related Topics: • Enter Text on Your Brother Machine...
  • Page 255 (up to 20 digits) using the touchscreen. Press [OK]. 6. Press [OK] to confirm the fax or telephone number you want to store. 7. Press Related Information • Store Fax Numbers Related Topics: • Caller ID • Enter Text on Your Brother Machine...

  • Page 256: Change Or Delete Address Book Names Or Numbers

    Home > > Fax Numbers > Store Fax Numbers > Change or Delete Address Book Names or Numbers Change or Delete Address Book Names or Numbers Related Models: MFC-J4355DW/MFC-J4555DW >> MFC-J4355DW >> MFC-J4555DW MFC-J4355DW 1. Press (Address Book). 2. Do one of the following: •...
  • Page 257 Related Information • Store Fax Numbers...

  • Page 258: Set Up Broadcasting Groups

    Home > > Fax Numbers > Set up Broadcasting Groups Set up Broadcasting Groups Related Models: MFC-J4355DW/MFC-J4555DW Creating and sending to a Group, which can be stored in the Address Book, allows you to send the same fax message to many fax numbers, or Broadcast. >>...
  • Page 259 Related Information • Fax Numbers • Change a Broadcasting Group Name • Delete a Broadcasting Group • Add or Delete a Broadcasting Group Member Related Topics: • Send the Same Fax to More than One Recipient (Broadcasting) • Store Address Book Numbers...

  • Page 260: Change A Broadcasting Group Name

    To change a character, press d or c to position the cursor to highlight the incorrect character, and then press Enter the new character. 5. Press [OK]. 6. Press Related Information • Set up Broadcasting Groups Related Topics: • Enter Text on Your Brother Machine...

  • Page 261: Delete A Broadcasting Group

    Home > > Fax Numbers > Set up Broadcasting Groups > Delete a Broadcasting Group Delete a Broadcasting Group Related Models: MFC-J4355DW/MFC-J4555DW >> MFC-J4355DW >> MFC-J4555DW MFC-J4355DW 1. Press (Address Book). 2. Press a or b to select [Delete]. Press OK. 3.

  • Page 262: Add Or Delete A Broadcasting Group Member

    Home > > Fax Numbers > Set up Broadcasting Groups > Add or Delete a Broadcasting Group Member Add or Delete a Broadcasting Group Member Related Models: MFC-J4355DW/MFC-J4555DW >> MFC-J4355DW >> MFC-J4555DW MFC-J4355DW 1. Press (Address Book). 2. Press a or b to select the following: a.

  • Page 263: Initial Fax Setup And Telephone Services

    Home > > Initial Fax Setup and Telephone Services Initial Fax Setup and Telephone Services Related Models: MFC-J4355DW/MFC-J4555DW • Voice Mail • Distinctive Ring • Caller ID • Voice Over Internet Protocol (VoIP/Telephone Line Interference) • External TAD (Telephone Answering Device) •...

  • Page 264: Voice Mail

    For example, if your Voice Mail is set to answer after four rings and your Brother machine is set to answer after two rings, then your Brother machine will answer first. This will prevent callers from being able to leave a message in your Voice Mail.

  • Page 265: Distinctive Ring

    This feature is available only in the USA and Canada. Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, Ident-A-Ring, Ident-A-Call, Data Ident-A-Call, Teen Ring, and SimpleBiz Fax &...
  • Page 266 Ring Pattern Rings short-short or long-long short-long-short short-short-long very long • Ring Pattern #1 is often called Short-Short and is the most commonly used. • If the ring pattern you received is not on this chart, contact your telephone company and ask for one that is shown.

  • Page 267: Register The Distinctive Ring Pattern

    The receive mode is set to [Manual] automatically and you cannot change it to another receive mode while Distinctive Ring is set to [On]. This ensures the Brother machine will answer only the Distinctive Ring number and not interfere when your main telephone number is called.
  • Page 268 Distinctive Ring is now set to [On]. If you do not want to receive faxes on your Distinctive Ring number, you can turn off Distinctive Ring. The machine will stay in [Manual] receive mode so you must set the Receive Mode again. Related Information •...

  • Page 269: Turn Off Distinctive Ring

    Home > > Initial Fax Setup and Telephone Services > Distinctive Ring > Turn off Distinctive Ring Turn off Distinctive Ring Related Models: MFC-J4355DW/MFC-J4555DW This feature is available only in the USA and Canada. >> MFC-J4355DW >> MFC-J4555DW MFC-J4355DW 1. Press Settings. 2.

  • Page 270: Caller Id

    Home > > Initial Fax Setup and Telephone Services > Caller ID Caller ID Related Models: MFC-J4355DW/MFC-J4555DW The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service displays the telephone number (or name if it is available) of your caller as the line rings. •...
  • Page 271 Home > > Initial Fax Setup and Telephone Services > Caller ID > Set up Your Area Code Set up Your Area Code Related Models: MFC-J4355DW/MFC-J4555DW When returning calls from the Caller ID History, your machine will dial "1" plus the area code. If your local dialing plan requires that the "1"...

  • Page 272: Voice Over Internet Protocol (Voip/Telephone Line Interference)

    Home > > Initial Fax Setup and Telephone Services > Voice Over Internet Protocol (VoIP/Telephone Line Interference) Voice Over Internet Protocol (VoIP/Telephone Line Interference) Related Models: MFC-J4355DW/MFC-J4555DW VoIP is a type of phone system that uses an Internet connection instead of a traditional telephone line. Telephone providers frequently bundle VoIP together with Internet and cable services.

  • Page 273: External Tad (Telephone Answering Device)

    Home > > Initial Fax Setup and Telephone Services > External TAD (Telephone Answering Device) External TAD (Telephone Answering Device) Related Models: MFC-J4355DW/MFC-J4555DW Connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen”...

  • Page 274: Connect An External Tad

    Home > > Initial Fax Setup and Telephone Services > External TAD (Telephone Answering Device) > Connect an External TAD Connect an External TAD Related Models: MFC-J4355DW/MFC-J4555DW The external TAD must be plugged into the jack labeled EXT. Your machine cannot work correctly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).

  • Page 275: Record An Outgoing Message (Ogm) On The External Tad

    Home > > Initial Fax Setup and Telephone Services > External TAD (Telephone Answering Device) > Record an Outgoing Message (OGM) on the External TAD Record an Outgoing Message (OGM) on the External TAD Related Models: MFC-J4355DW/MFC-J4555DW 1. Record five seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones.

  • Page 276: Multi-Line Connections (Pbx)

    Home > > Initial Fax Setup and Telephone Services > External TAD (Telephone Answering Device) > Multi-line Connections (PBX) Multi-line Connections (PBX) Related Models: MFC-J4355DW/MFC-J4555DW We suggest you ask the company that installed your PBX to connect your machine. If you have a multi-line system we suggest you ask the installer to connect the unit to the last line on the system.

  • Page 277: External And Extension Telephones

    Initial Fax Setup and Telephone Services > External and Extension Telephones External and Extension Telephones Related Models: MFC-J4355DW/MFC-J4555DW • Connect an External or Extension Telephone • Operation from External and Extension Telephones • Use a Non-Brother Cordless External Handset • Use the Remote Codes...

  • Page 278: Connect An External Or Extension Telephone

    Home > > Initial Fax Setup and Telephone Services > External and Extension Telephones > Connect an External or Extension Telephone Connect an External or Extension Telephone Related Models: MFC-J4355DW/MFC-J4555DW You can connect a separate telephone to your machine as shown in the diagram below. Connect the telephone line cord to the jack labeled EXT.

  • Page 279: Operation From External And Extension Telephones

    Home > > Initial Fax Setup and Telephone Services > External and Extension Telephones > Operation from External and Extension Telephones Operation from External and Extension Telephones Related Models: MFC-J4355DW/MFC-J4555DW Use extension telephones If you answer a fax call at an extension telephone, you can make your machine receive the fax by pressing the Fax Receive Code *51.
  • Page 280 Use a Non-Brother Cordless External Handset Related Models: MFC-J4355DW/MFC-J4555DW If your non-Brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.

  • Page 281: Use The Remote Codes

    Home > > Initial Fax Setup and Telephone Services > External and Extension Telephones > Use the Remote Codes Use the Remote Codes Related Models: MFC-J4355DW/MFC-J4555DW Fax Receive Code If you answer a fax call on an extension telephone, you can tell your machine to receive it by pressing the Fax Receive Code *51.

  • Page 282: Change The Remote Codes

    Home > > Initial Fax Setup and Telephone Services > External and Extension Telephones > Use the Remote Codes > Change the Remote Codes Change the Remote Codes Related Models: MFC-J4355DW/MFC-J4555DW The preset Fax Receive Code is *51. The preset Telephone Answer Code is #51. If you are always disconnected when accessing your External TAD remotely, try changing the three-digit remote codes, for example to ### and 999.

  • Page 283: Fax Reports

    Home > > Fax Reports Fax Reports Related Models: MFC-J4355DW/MFC-J4555DW • Set the Transmission Verification Report's Style • Set the Fax Journal's Interval Period • Print Reports...

  • Page 284: Set The Transmission Verification Report's Style

    Home > > Fax Reports > Set the Transmission Verification Report's Style Set the Transmission Verification Report's Style Related Models: MFC-J4355DW/MFC-J4555DW You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party's name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.
  • Page 285 Related Information • Fax Reports...

  • Page 286: Set The Fax Journal's Interval Period

    Home > > Fax Reports > Set the Fax Journal's Interval Period Set the Fax Journal's Interval Period Related Models: MFC-J4355DW/MFC-J4555DW You can set the machine to print a Fax Journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days).
  • Page 287 The machine will print the Journal when the machine has stored 50 fax jobs. 4. If you selected 6, 12, 24 hours, 2 or 7 days, press [Time] and enter the time of day using the touchscreen. Press [OK]. 5. If you selected [Every 7 Days], press [Day]. Press a or b to display the [Every Monday], [Every Tuesday], [Every Wednesday], [Every Thursday], [Every Friday], [Every Saturday] or [Every Sunday] option, and then press the first day of the seven-day countdown.

  • Page 288: Pc-Fax

    Home > > PC-FAX PC-FAX Related Models: MFC-J4355DW/MFC-J4555DW • PC-FAX for Windows • PC-FAX for Mac...

  • Page 289: Pc-Fax For Windows

    Home > > PC-FAX > PC-FAX for Windows PC-FAX for Windows Related Models: MFC-J4355DW/MFC-J4555DW • PC-FAX Overview (Windows) • Send a Fax Using PC-FAX (Windows) • Receive Faxes on Your Computer (Windows)

  • Page 290: Pc-Fax Overview (Windows)

    > PC-FAX for Windows > PC-FAX Overview (Windows) PC-FAX Overview (Windows) Related Models: MFC-J4355DW/MFC-J4555DW Reduce paper consumption and save time by using the Brother PC-FAX software to send faxes directly from your computer. • Configure PC-FAX (Windows) • Configure your PC-Fax Address Book (Windows)

  • Page 291: Configure Pc-Fax (Windows)

    Before sending faxes using PC-FAX, personalize the send options in each tab of the PC-FAX Setup dialog box. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Setup Sending.

  • Page 292: Configure Your Pc-Fax Address Book (Windows)

    Home > > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) Configure your PC-Fax Address Book (Windows) Related Models: MFC-J4355DW/MFC-J4555DW Add, edit, and delete members and groups to personalize your Address Book. •...

  • Page 293: Add A Member To Your Pc-Fax Address Book (Windows)

    Add new people and their fax information to the PC-Fax Address Book if you want to send a fax using the Brother PC-Fax software. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).

  • Page 294: Create A Group In Your Pc-Fax Address Book (Windows)

    Create a group to broadcast the same PC-FAX to several recipients at once. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).

  • Page 295: Edit Member Or Group Information In Your Pc-Fax Address Book (Windows)

    (Windows) Related Models: MFC-J4355DW/MFC-J4555DW 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send). The Address Book dialog box appears.

  • Page 296: Delete A Member Or Group In Your Pc-Fax Address Book (Windows)

    Delete a Member or Group in your PC-FAX Address Book (Windows) Related Models: MFC-J4355DW/MFC-J4555DW 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).

  • Page 297: Export Your Pc-Fax Address Book (Windows)

    You cannot export the group settings when you export the Address Book data. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
  • Page 298 Related Information • Configure your PC-Fax Address Book (Windows)

  • Page 299: Import Information To Your Pc-Fax Address Book (Windows)

    You can import ASCII text files (*.csv) or vCards (electronic business cards) into your Address Book. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).

  • Page 300: Send A Fax Using Pc-Fax (Windows)

    1. Create a file in any application on your computer. 2. Select the print command in your application. 3. Select Brother PC-FAX as your printer, and then complete your print operation. The Brother PC-FAX dialog box appears. 4. Type a fax number using one of the following methods: •...

  • Page 301: Receive Faxes On Your Computer (Windows)

    > Receive Faxes on Your Computer (Windows) Receive Faxes on Your Computer (Windows) Related Models: MFC-J4355DW/MFC-J4555DW Use the Brother PC-FAX software to receive faxes on your computer, view them, and print only those faxes you want. • Receive Faxes Using PC-FAX Receive (Windows)

  • Page 302: Receive Faxes Using Pc-Fax Receive (Windows)

    Receive Faxes Using PC-FAX Receive (Windows) Related Models: MFC-J4355DW/MFC-J4555DW The Brother PC-FAX Receive software lets you view and store faxes on your computer. It is automatically installed when you install your machine's software and drivers and works on locally or network-connected machines.
  • Page 303 2. In the left navigation bar, click Network > Network > Protocol. If the left navigation bar is not visible, start navigating from 3. Select the PC Fax Receive checkbox, and then click Submit. 4. Restart your Brother machine to activate the configuration. Related Information •...
  • Page 304 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Receive.
  • Page 305 Select the machine where you want to receive PC-FAX files. Lock (available only for administrators) Restrict users who do not have administrator privileges from configuring the settings options shown above. 4. Click OK. Related Information • Run the Brother PC-FAX Receive on Your Computer (Windows)
  • Page 306 5. To change the computer name that will appear on the machine's LCD, type the new name in the Enter your PC display name (Max 15 Characters) field. 6. Click OK. Related Information • Run the Brother PC-FAX Receive on Your Computer (Windows)

  • Page 307: View Received Pc-Fax Messages (Windows)

    Home > > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > View Received PC-FAX Messages (Windows) View Received PC-FAX Messages (Windows) Related Models: MFC-J4355DW/MFC-J4555DW Receiving Status Icon Status Standby mode No unread messages Receiving messages...
  • Page 308 Even after closing the window, PC-FAX Receive is active and the (PC-Fax Receive (Ready)) icon will remain in your computer notification area. To close PC-FAX Receive, click the icon in the computer notification area and click Close. Related Information • Receive Faxes Using PC-FAX Receive (Windows)

  • Page 309: Pc-Fax For Mac

    Home > > PC-FAX > PC-FAX for Mac PC-FAX for Mac Related Models: MFC-J4355DW/MFC-J4555DW • Send a Fax Using AirPrint (macOS)

  • Page 310: Network

    Home > Network Network • Supported Basic Network Features • Configure Network Settings • Wireless Network Settings • Network Features • Brother Management Tools...

  • Page 311: Supported Basic Network Features

    Home > Network > Supported Basic Network Features Supported Basic Network Features The machine supports various features depending on the operating system. Use this table to see which network features and connections are supported by each operating system. Operating Systems Windows Windows Server macOS...

  • Page 312: Configure Network Settings

    Home > Network > Configure Network Settings Configure Network Settings • Configure Network Settings Using the Control Panel • Change Machine Settings Using Web Based Management...

  • Page 313: Configure Network Settings Using The Control Panel

    For information about the network settings you can configure using the control panel, see Related Information: Settings Tables. • You can also use management utilities, such as Web Based Management, to configure and change your Brother machine's network settings. >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1.

  • Page 314: Wireless Network Settings

    Home > Network > Wireless Network Settings Wireless Network Settings • Use the Wireless Network • ® Use Wi-Fi Direct • Enable/Disable Wireless LAN • Print the WLAN Report...

  • Page 315: Use The Wireless Network

    Home > Network > Wireless Network Settings > Use the Wireless Network Use the Wireless Network • Before Configuring Your Machine for a Wireless Network • Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Computer •...
  • Page 316 Make sure you know your wireless router/access point's Network Name (SSID) and Network Key (Password). If you cannot find this information, consult the manufacturer of your wireless router/access point, your system administrator, or Internet provider. Brother cannot provide this information. Related Information •...
  • Page 317 Windows Download the installer from your model's Downloads page at support.brother.com/downloads. • a. Download the installer from your model's Downloads page at support.brother.com/downloads. b. Start the installer, and then double-click the Start Here Mac icon. 2. Follow the on-screen instructions.
  • Page 318 All iOS or iPadOS supported devices including iPhone, iPad and iPod touch Download and install Brother Mobile Connect from the App Store. 2. Start Brother Mobile Connect, and then follow the on-screen instructions to connect your mobile device to your Brother machine.

  • Page 319: Configure Your Machine For A Wireless Network Using The Machine's Control Panel Setup Wizard

    Network Key (Password) 12345 • Your access point/router may support the use of multiple WEP keys, but your Brother machine supports the use of only the first WEP key. • If you need assistance during setup and want to contact Brother Customer Service, make sure you have your SSID (Network Name) and Network Key (Password) ready.
  • Page 320 Network Key (Password) 12345 • Your access point/router may support the use of multiple WEP keys, but your Brother machine supports the use of only the first WEP key. • If you need assistance during setup and want to contact Brother Customer Service, make sure you have your SSID (Network Name) and Network Key (Password) ready.
  • Page 321 If your wireless device is connected successfully, the LCD displays [Connected]. You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com/downloads. Related Information •...

  • Page 322: Configure Your Machine For A Wireless Network Using The One Push Method Of Wi-Fi Protected Setup ™ (Wps)

    Your machine automatically tries to connect to your wireless network. When your wireless device connects successfully, the machine displays [Connected]. You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com/downloads. MFC-J1410DW/MFC-J4555DW 1. Press [Settings] >...

  • Page 323: Configure Your Machine For A Wireless Network Using The Pin Method Of Wi-Fi Protected Setup ™ (Wps)

    Type A Connection when the wireless LAN access point/router (1) doubles as the Registrar. Type B Connection when another device (2), such as a computer, is used as the Registrar. >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1. Press Settings. 2. Press a or b to make your selections: a.
  • Page 324 If you use Windows 10 or Windows 11 as a Registrar, you can install the printer driver after the wireless configuration by following the on-screen instructions. To install the driver and software necessary to use your machine, go to your model's Downloads page at support.brother.com/downloads. 10. Select your machine and click Next.
  • Page 325 If you use Windows 10 or Windows 11 as a Registrar, you can install the printer driver after the wireless configuration by following the on-screen instructions. To install the driver and software necessary to use your machine, go to your model's Downloads page at support.brother.com/downloads. 9. Select your machine and click Next.

  • Page 326: Configure Your Machine For A Wireless Network When The Ssid Is Not Broadcast

    Network Key WPA3-SAE 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press Wi-Fi. 3. Press a or b to select the [Find Wi-Fi Network] option, and then press OK.
  • Page 327 Network Key (Password) WPA3-SAE 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press [Settings] > [Network] > [WLAN(Wi-Fi)] > [Find Wi-Fi Network].
  • Page 328 For more information about how to enter text, see Related Information. • Your Brother machine supports the use of the first WEP key only. 9. The machine attempts to connect to the wireless device you have selected. If your wireless device is connected successfully, the LCD displays [Connected].

  • Page 329: Configure Your Machine For An Enterprise Wireless Network

    Use the Wireless Network > Configure Your Machine for an Enterprise Wireless Network Configure Your Machine for an Enterprise Wireless Network >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration.
  • Page 330 If your wireless device is connected successfully, the machine's LCD displays [Connected]. You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com/downloads. MFC-J1410DW/MFC-J4555DW Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration.
  • Page 331 Authentication Method Encryption Mode User ID Password EAP-FAST/MS-CHAPv2 Brother 12345678 • If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration. Contact your network administrator about the client certificate.
  • Page 332 If your wireless device is connected successfully, the LCD displays [Connected]. You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com/downloads. Related Information •...

  • Page 333: Use Wi-Fi Direct

    ® Home > Network > Wireless Network Settings > Use Wi-Fi Direct ® Use Wi-Fi Direct • Wi-Fi Direct Overview • Configure Your Wi-Fi Direct Network Using the Push Button Method • Configure a Wi-Fi Direct Network Manually • If You Are Having Difficulty with Your Machine's Network...

  • Page 334: Wi-Fi Direct Overview

    Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance . It allows you to securely connect your mobile device to your Brother machine without using a wireless router/access point. 1. Mobile device 2. Your Brother machine •...
  • Page 335 4. Do one of the following: • If your mobile device displays a list of machines with Wi-Fi Direct enabled, select your Brother machine. • If your Brother machine displays a list of mobile devices with Wi-Fi Direct enabled, select your mobile device and press OK.
  • Page 336 5. Do one of the following: • If your mobile device displays a list of machines with Wi-Fi Direct enabled, select your Brother machine. • If your Brother machine displays a list of mobile devices with Wi-Fi Direct enabled, select your mobile device.
  • Page 337 If necessary, reconnect to the original wireless network after use. If your device continues to automatically switch to the Wi- Fi Direct network, turn off the automatic connection setting to this machine on your mobile device. >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1.

  • Page 338: Enable/Disable Wireless Lan

    Home > Network > Wireless Network Settings > Enable/Disable Wireless LAN Enable/Disable Wireless LAN >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Network]. Press OK. b. Select [WLAN(Wi-Fi)]. Press OK.

  • Page 339: Print The Wlan Report

    > Print the WLAN Report Print the WLAN Report The WLAN Report shows your machine's wireless status. If the wireless connection fails, check the error code on the printed report. >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1. Press Settings. 2. Press a or b to select the [Print Reports] option, and then press OK.

  • Page 340: Wireless Lan Report Error Codes

    Home > Network > Wireless Network Settings > Print the WLAN Report > Wireless LAN Report Error Codes Wireless LAN Report Error Codes If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see the corresponding instructions in the table: Error Code Problem and Recommended Solutions...
  • Page 341 Error Code Problem and Recommended Solutions TS-05 The Network Name (SSID) and Network Key (Password) are incorrect. Check the following points and try to set up your wireless connection again: • Confirm the Network Name (SSID) and Network Key (Password). •...
  • Page 342 How to confirm wireless security information (SSID/authentication method/encryption method/Network Key) of your WLAN access point/router: 1. The default security settings may be provided on a label attached to the WLAN access point/router. Or the manufacturer's name or model number of the WLAN access point/router may be used as the default security settings.

  • Page 343: Network Features

    Home > Network > Network Features Network Features • Enable/Disable Web Based Management Using the Control Panel • Print the Network Configuration Report • Configure the Proxy Server Settings Using Web Based Management • Configure and Operate LDAP Search • Synchronize Time with the SNTP Server Using Web Based Management •...

  • Page 344: Enable/Disable Web Based Management Using The Control Panel

    > Network Features > Enable/Disable Web Based Management Using the Control Panel Enable/Disable Web Based Management Using the Control Panel >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1. Press Settings. 2. Press a or b to display [Network], and then press OK.

  • Page 345: Print The Network Configuration Report

    Address on the report, for example: IP address: 192.168.0.5 Subnet mask: 255.255.255.0 Node name: BRN000ca0000499 MAC Address: 00-0c-a0-00-04-99 >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Print Reports]. Press OK.

  • Page 346: Configure The Proxy Server Settings Using Web Based Management

    Home > Network > Network Features > Configure the Proxy Server Settings Using Web Based Management Configure the Proxy Server Settings Using Web Based Management If your network uses a proxy server, the following proxy server information must be configured using Web Based Management: •...

  • Page 347: Configure And Operate Ldap Search

    Home > Network > Network Features > Configure and Operate LDAP Search Configure and Operate LDAP Search Related Models: MFC-J4555DW The LDAP feature allows you to search for information, such as fax numbers, on your server. When you use the Fax feature, you can use the LDAP search to find fax numbers.

  • Page 348: Change Ldap Configuration Using Web Based Management

    If the left navigation bar is not visible, start navigating from 3. Select the LDAP checkbox, and then click Submit. 4. Restart your Brother machine to activate the configuration. 5. On your computer, in Web Based Management, click Address Book > LDAP in the left navigation bar.
  • Page 349 6. If the result includes more than one fax number, the machine will prompt you to select just one. Press [Apply], and then [Fax Start]. Related Information • Configure and Operate LDAP Search Related Topics: • Enter Text on Your Brother Machine • Synchronize Time with the SNTP Server Using Web Based Management...

  • Page 350: Synchronize Time With The Sntp Server Using Web Based Management

    Home > Network > Network Features > Synchronize Time with the SNTP Server Using Web Based Management Synchronize Time with the SNTP Server Using Web Based Management Related Models: MFC-J4355DW/MFC-J4555DW The Simple Network Time Protocol (SNTP) is used to synchronize the time used by the machine for authentication with the SNTP time server.

  • Page 351: Configure Date And Time Using Web Based Management

    Home > Network > Network Features > Synchronize Time with the SNTP Server Using Web Based Management > Configure Date and Time Using Web Based Management Configure Date and Time Using Web Based Management Related Models: MFC-J4355DW/MFC-J4555DW Configure the date and time to synchronize the time used by the machine with the SNTP time server. This feature is not available in some countries.

  • Page 352: Configure The Sntp Protocol Using Web Based Management

    If the left navigation bar is not visible, start navigating from 3. Select the SNTP checkbox to activate the settings. 4. Click Submit. 5. Restart your Brother machine to activate the configuration. 6. Next to the SNTP checkbox, click Advanced Settings. 7. Configure the settings.

  • Page 353: Use Global Network Detection Features

    Home > Network > Network Features > Use Global Network Detection Features Use Global Network Detection Features When you use your machine on a private network, use the Global Network Detection feature to avoid a risk from unexpected attacks from the global network. •...
  • Page 354 Address Detection Enable/Disable Global IP Address Detection Use this feature to check your machine's IP address. When your machine is assigned to a global IP address, an alert is displayed on the machine. >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1. Press Settings.
  • Page 355 > Block Communications from the Global Network Block Communications from the Global Network When you enable this feature, it limits receiving jobs from devices with global IP addresses >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1. Press Settings. 2. Press a or b to make your selections: a.

  • Page 356: Reset The Network Settings To Factory Default

    This feature restores all network settings, except the administrator password, to the factory settings. To reset the administrator password, use the Factory Reset feature. • You can also reset the print server to its factory settings using Web Based Management. >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1. Press Settings.

  • Page 357: Brother Management Tools

    Home > Network > Brother Management Tools Brother Management Tools Use one of Brother's management tools to configure your Brother machine's network settings. Go to your model's Downloads page at support.brother.com/downloads to download the tools. Related Information • Network...

  • Page 358: Security

    Home > Security Security Your machine supports the security features listed below. For more information about each security feature, go to your model's Security Features Guide at support.brother.com/g/s/id/htmldoc/common/sfg/eng/index.html. • Network Security > Configure Certificates for Device Security • Network Security > Use SSL/TLS •...

  • Page 359: Mobile/Web Connect

    Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • AirPrint • ™ ™ Mopria Print Service and Mopria Scan • Brother Mobile Connect...

  • Page 360: Brother Web Connect

    Upload a Document from an External Memory Device Using Brother Web Connect • Download and Print Documents Using Brother Web Connect • Download and Save a Document to an External Memory Device Using Brother Web Connect • FaxForward to Cloud or E-mail...

  • Page 361: Brother Web Connect Overview

    3. Photos, images, documents and other files 4. Web Service To use Brother Web Connect, your Brother machine must be connected to a network that has access to the Internet, through either a wired or wireless connection. For network setups that use a proxy server, the machine must also be configured to use a proxy server. If you are unsure of your network configuration, check with your network administrator.

  • Page 362: Configure The Proxy Server Settings Using The Machine's Control Panel

    Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview > Configure the Proxy Server Settings Using the Machine's Control Panel Configure the Proxy Server Settings Using the Machine's Control Panel If your network uses a proxy server, the following proxy server information must be configured on the machine: •...

  • Page 363: Online Services Used With Brother Web Connect

    To use Brother Web Connect, you must have an account with the online service you want to use. If you do not already have an account, use a computer to access the service's website and create an account.
  • Page 364 • Not all services are available in all countries. • For Hong Kong, Taiwan and Korea: Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded. Related Information • Brother Web Connect...

  • Page 365: Set Up Brother Web Connect

    Set Up Brother Web Connect • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect...

  • Page 366: Brother Web Connect Setup Overview

    2. Web Service 3. Obtain account Step 2: Apply for Brother Web Connect access. Start Brother Web Connect access using a computer and obtain a temporary ID. 1. Enter account information 2. Brother Web Connect application page 3. Obtain temporary ID Step 3: Register your account information on your machine so you can access the service you want to use.
  • Page 367 Related Information • Set Up Brother Web Connect...

  • Page 368: Create An Account For Each Online Service Before Using Brother Web Connect

    Connect To use Brother Web Connect to access an online service, you must have an account with that online service. If you do not already have an account, use a computer to access the service's website and create an account.

  • Page 369: Apply For Brother Web Connect Access

    24 hours. 5. Close the web browser. Now that you have a Brother Web Connect access ID, you must register this ID on your machine, and then use your machine to access the web service you want to use.

  • Page 370: Register An Account On Your Brother Machine For Brother Web Connect

    Select [Register/Delete]. Press OK. c. Select [Register Account]. Press OK. 3. The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access. Press c. 4. Enter the temporary ID using the dial pad. Press OK.
  • Page 371 Press the service name. 3. If information regarding Brother Web Connect appears, press [OK]. 4. Press [Register/Delete] > [Register Account]. 5. The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access. Press [OK].

  • Page 372: Scan And Upload Documents Using Brother Web Connect

    If information regarding the Internet connection appears on the machine's LCD, read the information and press c. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press c. 3. Press a or b to select the following: a.
  • Page 373 7. Follow the on-screen instructions to complete this operation. Related Information • Brother Web Connect...

  • Page 374: Upload A Document From An External Memory Device Using Brother Web Connect

    USB flash drive could be damaged. (For Hong Kong, Taiwan and Korea) Brother Web Connect supports only file names written in English. Files named in the local language will not be uploaded. 1. Insert a USB flash drive into your machine.

  • Page 375: Download And Print Documents Using Brother Web Connect

    If you are a restricted user for Brother Web Connect due to the enabled Secure Function Lock feature (available for certain models), you cannot download the data.

  • Page 376: Download And Print Using Web Services

    If information regarding the Internet connection appears on the machine's LCD, read the information and press c. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press c. 2. Press a or b to select the following: a.
  • Page 377 6. Press the file name you want to print. Confirm the document on the LCD and press [OK]. Select additional documents to print (you can select up to 10 documents). 7. When finished, press [OK]. 8. Follow the on-screen instructions to complete this operation. Related Information • Download and Print Documents Using Brother Web Connect...

  • Page 378: Download And Save A Document To An External Memory Device Using Brother Web Connect

    07010001.jpg. Note that the region setting also determines the date format of the file name. • Images are saved in the “BROTHER” folder, which can be found on the root level of the media. IMPORTANT DO NOT remove the USB flash drive while the message appears on the LCD. Otherwise, the USB flash drive, or data stored on the USB flash drive could be damaged.

  • Page 379: Faxforward To Cloud Or E-Mail

    Home > Mobile/Web Connect > Brother Web Connect > FaxForward to Cloud or E-mail FaxForward to Cloud or E-mail Related Models: MFC-J4555DW • Use the FaxForward to Cloud feature to automatically forward incoming faxes to your accounts with the available online services.

  • Page 380: Turn On Faxforward To Cloud Or E-Mail

    If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display [FaxForward to Cloud/E-mail].

  • Page 381: Turn Off Faxforward To Cloud Or E-Mail

    If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display [FaxForward to Cloud/E-mail].

  • Page 382: Airprint

    Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint • Scan Using AirPrint (macOS) • Send a Fax Using AirPrint (macOS)

  • Page 383: Airprint Overview

    AirPrint also allows you to send faxes directly from your Mac computer without having to print them and allows you to scan documents to your Mac computer. (MFC-J1360DW/MFC-J1365DW/MFC-J1410DW) AirPrint also allows you to scan documents to your Mac computer. For more information, visit Apple’s website.

  • Page 384: Before Using Airprint (Macos)

    Home > Mobile/Web Connect > AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Before printing using macOS, add your machine to the printer list on your Mac computer. 1. Select System Settings from the Apple menu. 2. Select Printers & Scanners. 3.

  • Page 385: Print Using Airprint

    Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS)

  • Page 386: Print From Ipad, Iphone, Or Ipod Touch

    Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print from iPad, iPhone, or iPod touch Print from iPad, iPhone, or iPod touch The procedure used to print may vary by application. Safari is used in the example below. 1.

  • Page 387: Print Using Airprint (Macos)

    Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print Using AirPrint (macOS) Print Using AirPrint (macOS) The procedure used to print may vary by application. Safari is used in the example below. Before printing, make sure your machine is in the printer list on your Mac computer. 1.

  • Page 388: Scan Using Airprint (Macos)

    Home > Mobile/Web Connect > AirPrint > Scan Using AirPrint (macOS) Scan Using AirPrint (macOS) Before scanning, make sure your machine is in the scanner list on your Mac computer. Load your document. 2. Select System Settings from the Apple menu. 3.

  • Page 389: Send A Fax Using Airprint (Macos)

    Home > Mobile/Web Connect > AirPrint > Send a Fax Using AirPrint (macOS) Send a Fax Using AirPrint (macOS) Related Models: MFC-J4355DW/MFC-J4555DW Make sure your machine is in the printer list on your Mac computer. Apple TextEdit is used in the example below.

  • Page 390: Mopria ™ Print Service And Mopria ™ Scan

    ™ ™ Home > Mobile/Web Connect > Mopria Print Service and Mopria Scan ™ ™ Mopria Print Service and Mopria Scan ™ ™ Mopria Print Service is a print feature and Mopria Scan is a scan feature on ™ ™ Android mobile devices developed by the Mopria Alliance .

  • Page 391: Brother Mobile Connect

    • For all iOS or iPadOS supported devices including iPhone, iPad, and iPod touch: Brother Mobile Connect allows you to use your Brother machine's features directly from your iOS or iPadOS device. Download and install Brother Mobile Connect from the App Store.

  • Page 392: Troubleshooting

    You can correct most problems yourself. If you need additional help, visit support.brother.com for the latest FAQs and troubleshooting tips: 1. Visit support.brother.com. 2. Click FAQs & Troubleshooting and search for your model name. First, check the following: • The machine's power cord is connected correctly and the machine's power is on.

  • Page 393: Error And Maintenance Messages

    Action Absorber NearFull The ink absorber box is nearly full. The ink absorber box must be replaced soon. Call Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. The ink absorber box absorbs the small amount of ink emitted during print head cleaning.
  • Page 394 Take out the new ink cartridge and reinstall it slowly and firmly until it locks into place. See Related Information: Replace the Ink Cartridges. The wrong Brother model ink cartridge Check the model numbers of the ink was installed. cartridges and install the correct ink cartridges.
  • Page 395 The ink absorber box or flushing box The ink absorber box must be replaced. needs to be replaced. These components Call Brother Customer Service or a may require periodic replacement to Brother Authorized Service Center to ensure optimum performance from your have your machine serviced.
  • Page 396 No Device When configuring the Wi-Fi Direct • Make sure your machine and mobile network, the Brother machine cannot find device are in the Wi-Fi Direct mode. your mobile device. • Move the mobile device closer to your Brother machine.
  • Page 397 Error Message Cause Action No Paper Fed The paper in the manual feed slot does Using both hands, adjust the manual feed not stay straight when fed. slot paper guides to make sure there is no gap between them and the paper, and (MFC-J4355DW) then press Black Start or Color Start.
  • Page 398 Wi-Fi Direct Brother machine and another mobile connected using Wi-Fi network when the Brother machine is the device has shut down, try to configure the Direct. Group Owner. Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.
  • Page 399 Take out the new ink cartridge and reinstall it slowly and firmly until it locks into place. See Related Information: Replace the Ink Cartridges. The wrong Brother model ink cartridge Check the model numbers of the ink was installed. cartridges and install the correct ink cartridges.
  • Page 400 Ink Absorber NearFull The ink absorber box is nearly full. The ink absorber box must be replaced soon. Call Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. The ink absorber box absorbs the small amount of ink emitted during print head cleaning.
  • Page 401 No Device When configuring the Wi-Fi Direct • Make sure your machine and mobile network, the Brother machine cannot find device are in the Wi-Fi Direct mode. No device found. your mobile device. • Move the mobile device closer to your...
  • Page 402 Error Message Cause Action • Move your Brother machine and the mobile device to an obstruction-free area. • If you are manually configuring the Wi- Fi Direct network, make sure you have entered the correct password. • If your mobile device has a...
  • Page 403 Error Message Cause Action See Related Information: Turn Off Memory Receive. • Print the faxes that are in the memory. See Related Information: Print a Fax Stored in the Machine's Memory. Out of Memory The machine's memory is full. If a fax-sending or copy operation is in progress: •...
  • Page 404 Wi-Fi Direct Brother machine and another mobile connected using Wi-Fi network when the Brother machine is the device has shut down, try to configure the Direct. Group Owner. Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.
  • Page 405 • Unable to Print or Scan -Transfer Your Faxes • Error Messages When Using the Brother Web Connect Feature Related Topics: • Touchscreen LCD Overview • Print the Network Configuration Report • Replace the Ink Cartridges • Change the Check Paper Setting •...

  • Page 406: Unable To Print Or Scan -Transfer Your Faxes

    Home > Troubleshooting > Error and Maintenance Messages > Unable to Print or Scan -Transfer Your Faxes Unable to Print or Scan -Transfer Your Faxes Related Models: MFC-J4355DW/MFC-J4555DW If the LCD shows: • [Cannot Clean ##] • [Cannot Initialize ##] •...

  • Page 407: Transfer Faxes To Another Fax Machine

    Home > Troubleshooting > Error and Maintenance Messages > Unable to Print or Scan -Transfer Your Faxes > Transfer Faxes to Another Fax Machine Transfer Faxes to Another Fax Machine Related Models: MFC-J4355DW/MFC-J4555DW You must set up your Station ID before transferring faxes to another fax machine. >>...

  • Page 408: Transfer Faxes To Your Computer

    >> MFC-J4555DW MFC-J4355DW 1. Press Stop/Exit to clear the error temporarily. 2. Make sure you have installed the Brother software and drivers on your computer, and then turn on PC-FAX Receive on the computer. 3. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected).
  • Page 409 Related Topics: • Use PC-Fax Receive to Transfer Received Faxes to Your Computer (Windows)

  • Page 410: Transfer The Fax Journal Report To Another Fax Machine

    Home > Troubleshooting > Error and Maintenance Messages > Unable to Print or Scan -Transfer Your Faxes > Transfer the Fax Journal Report to Another Fax Machine Transfer the Fax Journal Report to Another Fax Machine Related Models: MFC-J4355DW/MFC-J4555DW You must set up your Station ID before transferring the Fax Journal report to another fax machine. >>...

  • Page 411: Error Messages When Using The Brother Web Connect Feature

    Web Connect Feature Error Messages When Using the Brother Web Connect Feature Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the chart. You can correct most errors yourself. If you need more tips, go to your model's FAQs & Troubleshooting page at support.brother.com/faqs.
  • Page 412 Enter the correct temporary ID. Error 02 The temporary ID that was entered has expired. A Apply for Brother Web Connect access temporary ID is valid for 24 hours. again and receive a new temporary ID, and then use the new ID to register the account to the machine.

  • Page 413: Document Jams

    Home > Troubleshooting > Document Jams Document Jams • Document is Jammed in the Top of the ADF Unit • Document is Jammed inside the ADF Unit • Remove Paper Scraps Jammed in the ADF • Error and Maintenance Messages...

  • Page 414: Document Is Jammed In The Top Of The Adf Unit

    Home > Troubleshooting > Document Jams > Document is Jammed in the Top of the ADF Unit Document is Jammed in the Top of the ADF Unit 1. Remove any paper from the ADF that is not jammed. 2. Open the ADF cover. 3.

  • Page 415: Document Is Jammed Inside The Adf Unit

    Home > Troubleshooting > Document Jams > Document is Jammed inside the ADF Unit Document is Jammed inside the ADF Unit 1. Remove any paper from the ADF that is not jammed. 2. Lift the document cover. 3. Pull the jammed document out to the left. 4.

  • Page 416: Remove Paper Scraps Jammed In The Adf

    Home > Troubleshooting > Document Jams > Remove Paper Scraps Jammed in the ADF Remove Paper Scraps Jammed in the ADF 1. Lift the document cover. 2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. 3.

  • Page 417: Printer Jam Or Paper Jam

    Home > Troubleshooting > Printer Jam or Paper Jam Printer Jam or Paper Jam Locate and remove the jammed paper. • Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front) • Paper is Jammed in the Front of the Machine (Jam Front) •...

  • Page 418: Paper Is Jammed Inside And In The Front Of The Machine (Jam Inside/Front)

    Paper is Jammed Inside and in the Front of the Machine (Jam Inside/ Front) If the LCD displays [Jam Inside/Front], [Repeat Jam Inside/Front] or [Repeat Jam], follow these steps: >> MFC-J1360DW/MFC-J1365DW/MFC-J1410DW >> MFC-J4355DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J1410DW 1. Unplug the machine from the AC power outlet.
  • Page 419 6. Slowly pull the jammed paper (1) out of the machine. IMPORTANT Be careful, as ink can easily get on your hands. If ink gets on your skin or clothing, immediately wash it off with soap or detergent. If your LCD error message was [Repeat Jam Inside/Front] or [Repeat Jam], make sure you look carefully inside (1) for any scraps of paper.
  • Page 420 If your LCD error message was [Repeat Jam Inside/Front] or [Repeat Jam], do the following: a. Push down on the Jam Clear Cover (1) on the back of the machine, and then open it (2). b. Slowly pull the jammed paper out of the machine. c.
  • Page 421 MFC-J4355DW/MFC-J4555DW 1. Unplug the machine from the AC power outlet. IMPORTANT (MFC-J4355DW) Before you unplug the machine from the power source, you can transfer your faxes that are stored in the machine's memory to your computer or another fax machine so you will not lose any important messages.
  • Page 422 6. Slowly pull the jammed paper (1) out of the machine. IMPORTANT • DO NOT touch the encoder strip, a thin strip of plastic that stretches across the width of the machine (1). Doing this may cause damage to the machine. •...
  • Page 423 If your LCD error message was [Repeat Jam Inside/Front] or [Repeat Jam], move the print head, and then remove any paper remaining in this area. Make sure scraps of paper are not left in the corners of the machine (1) and (2). 7.
  • Page 424 If your LCD error message was [Repeat Jam Inside/Front] or [Repeat Jam], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. b. (MFC-J4355DW) Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine.
  • Page 425 8. Put the paper support firmly back in the machine. Make sure you fit the paper support into the channels. 9. Slowly push the paper tray completely into the machine. 10. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 11.
  • Page 426 Additional paper jam clear operations If the LCD error message continues to appear and you repeatedly experience paper jams, do the following: 1. Unplug the machine from the AC power outlet and open the manual feed slot cover. 2. Load one sheet of thick A4 or Letter sized paper, such as glossy paper, in the manual feed slot. Insert the paper deep into the manual feed slot.

  • Page 427: Paper Is Jammed In The Front Of The Machine (Jam Front)

    > Paper is Jammed in the Front of the Machine (Jam Front) Paper is Jammed in the Front of the Machine (Jam Front) If the LCD displays [Jam Front] or [Repeat Jam Front], follow these steps: >> MFC-J1360DW/MFC-J1365DW/MFC-J1410DW >> MFC-J4355DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J1410DW 1. Unplug the machine from the AC power outlet.
  • Page 428 IMPORTANT Be careful, as ink can easily get on your hands. If ink gets on your skin or clothing, immediately wash it off with soap or detergent. If your LCD error message was [Repeat Jam Front], make sure you look carefully inside (1) for any scraps of paper.
  • Page 429 8. Put the paper support firmly back in the machine. Make sure you fit the paper support into the channels. 9. Push the paper tray firmly back in the machine. 10. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 11.
  • Page 430 3. Lift the paper support (1), and then pull it at an angle completely out of the machine as shown by the arrow. 4. Slowly pull out the jammed paper (1).
  • Page 431 If your LCD error message was [Repeat Jam Front], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. b. (MFC-J4355DW) Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine.
  • Page 432 5. Put the paper support firmly back in the machine. Make sure you fit the paper support into the channels. 6. Slowly push the paper tray completely into the machine. 7. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 8.
  • Page 433 Additional paper jam clear operations If the LCD error message continues to appear and you repeatedly experience paper jams, do the following: 1. Unplug the machine from the AC power outlet and open the manual feed slot cover. 2. Load one sheet of thick A4 or Letter sized paper, such as glossy paper, in the manual feed slot. Insert the paper deep into the manual feed slot.

  • Page 434: Paper Is Jammed In The Back Of The Machine (Jam Rear / Jam Tray2)

    Rear / Jam Tray2) Paper is Jammed in the Back of the Machine (Jam Rear / Jam Tray2) If the LCD displays [Jam Rear] or [Jam Tray2], follow these steps: >> MFC-J1360DW/MFC-J1365DW/MFC-J1410DW >> MFC-J4355DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J1410DW 1. Unplug the machine from the AC power outlet.
  • Page 435 7. Put the paper support firmly back in the machine. Make sure you fit the paper support into the channels. 8. Push the paper tray firmly back in the machine. 9. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 10.
  • Page 436 (MFC-J4555DW) If your LCD error message was [Jam Tray2], also pull Tray #2 (2) completely out of the machine as shown by the arrow. 3. If your LCD error message was [Jam Rear], lift the paper support (1), and then pull it at an angle completely out of the machine as shown by the arrow.
  • Page 437 7. Close the Jam Clear Cover. Make sure the cover is closed completely. 8. If your LCD error message was [Jam Rear], put the paper support firmly back in the machine. Make sure you fit the paper support into the channels. 9.
  • Page 438 Related Topics: • Error and Maintenance Messages...

  • Page 439: Paper Handling And Printing Problems

    Home > Troubleshooting > Paper Handling and Printing Problems Paper Handling and Printing Problems • Paper Handling Difficulties • Printing Difficulties • Print Quality Difficulties • Printing Received Faxes (For models with facsimile function)

  • Page 440: Paper Handling Difficulties

    > Paper Handling Difficulties Paper Handling Difficulties If, after reading the information in this table, you still need help, see the latest troubleshooting tips at support.brother.com/faqs. Difficulties Suggestions The machine does not feed paper. Make sure the paper tray is pushed in all the way until it locks into place.
  • Page 441 • Clean the Paper Pick-up Rollers for Paper Tray #1 • Clean the Paper Pick-up Rollers for Paper Tray #2 • Paper Capacity of the Paper Tray • Load Paper • Printer Jam or Paper Jam • Clean the Base Pad •...

  • Page 442: Printing Difficulties

    > Paper Handling and Printing Problems > Printing Difficulties Printing Difficulties If, after reading the information in this table, you still need help, see the latest troubleshooting tips at support.brother.com/faqs. Difficulties Suggestions No printout (Windows) Check that the correct printer driver has been installed and selected.
  • Page 443 Difficulties Suggestions The Devices and Printers window appears. If the Devices and Printers window does not appear, click Devices > More devices and printer settings. • Click System Preferences or System Settings > Printers & Scanners. The headers or footers appear There is an unprintable area on the top and bottom of the page.
  • Page 444 • Replace the Ink Cartridges • Unprintable Area • Printer Driver Settings (Windows) • Reduce Printing Noise • Change the Paper Size and Paper Type • Print a Document (Windows) • Change the Default Print Settings (Windows)

  • Page 445: Print Quality Difficulties

    White lines appear in text or Clean the print head. graphics. See Related Information: Clean the Print Head from Your Brother Machine. See Related Information: Clean the Print Head Using Web Based Management. See Related Information: Clean the Print Head from Your Computer (Windows).
  • Page 446 Characters and lines are blurred. Check the printing alignment. See Related Information: Check the Print Alignment from Your Brother Machine. Change the print options. See Related Information: Change the Print Options to Improve Your Print Results.
  • Page 447 • Acceptable Print Media • Clean the Print Head from Your Brother Machine • Clean the Print Head Using Web Based Management • Clean the Print Head from Your Computer (Windows) • Correct the Paper Feed to Clear Vertical Lines •...

  • Page 448: Printing Received Faxes (For Models With Facsimile Function)

    > Printing Received Faxes (For models with facsimile function) Printing Received Faxes (For models with facsimile function) If, after reading the information in this table, you still need help, see the latest troubleshooting tips at support.brother.com/faqs. Difficulties Suggestions • Condensed print This is usually caused by a poor telephone connection.

  • Page 449: Telephone And Fax Problems

    Home > Troubleshooting > Telephone and Fax Problems Telephone and Fax Problems Related Models: MFC-J4355DW/MFC-J4555DW >> Telephone Line or Connections >> Handling Incoming Calls >> Receiving Faxes >> Sending Faxes Telephone Line or Connections Difficulties Suggestions Dialing does not work. (No dial Check all line cord connections.

  • Page 450: Receiving Faxes

    Related Information: Distinctive Ring. • If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will receive faxes automatically and produce a pseudo/double-ring to alert you to answer voice calls.

  • Page 451: Sending Faxes

    If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. See Related Information: Connect an External TAD.
  • Page 452 Difficulties Suggestions Transmission Verification Report There is probably temporary noise or static on the line. Try sending the fax again. says RESULT:NG. If you are sending a PC-Fax message and get RESULT:NG on the Transmission Verification Report, your machine may be out of memory. (MFC-J4555DW) To free up extra memory, you can turn off Fax Storage, print fax messages in memory or cancel a delayed fax.

  • Page 453: Set Dial Tone Detection

    Home > Troubleshooting > Telephone and Fax Problems > Set Dial Tone Detection Set Dial Tone Detection Related Models: MFC-J4355DW/MFC-J4555DW Setting the Dial Tone to [Detection] will shorten the Dial Tone detect pause. >> MFC-J4355DW >> MFC-J4555DW MFC-J4355DW 1. Press Settings. 2.

  • Page 454: Telephone Line Interference/Voip

    Correction Mode (ECM), except for color fax-sending. Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to [Basic(for VoIP)].

  • Page 455: Network Problems

    Home > Troubleshooting > Network Problems Network Problems • Check Your Machine's Network Settings • If You Are Having Difficulty with Your Machine's Network • Troubleshooting • Wireless LAN Report Error Codes...

  • Page 456: Check Your Machine's Network Settings

    Home > Troubleshooting > Network Problems > Check Your Machine's Network Settings Check Your Machine's Network Settings • Print the Network Configuration Report • Change Machine Settings Using Web Based Management...

  • Page 457: If You Are Having Difficulty With Your Machine's Network

    If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, go to your model's FAQs & Troubleshooting page at support.brother.com/faqs. >> I Cannot Complete the Wireless Network Setup Configuration >>...

  • Page 458: My Brother Machine Cannot Print, Scan, Or Pc-Fax Receive Over The Network

    Wi-Fi Direct), try the one-push configuration using WPS (recommended) and set the Brother machine as a Group Owner. Your Brother machine is Move your Brother machine within about 3.3 feet (1 meter) of the Wi-Fi Direct placed too far from your mobile device when you configure the Wi-Fi Direct network settings.
  • Page 459 (Brother iPrint&Scan) In the Finder menu bar, click Go > Applications, and then double-click the Brother iPrint&Scan icon. The Brother iPrint&Scan window appears. Click the Select your Machine button, and then follow the on-screen instructions to reselect your network machine.

  • Page 460: I Want To Check That My Network Devices Are Working Correctly

    If you have checked and tried all of the above, but your Brother machine still cannot print and scan, uninstall the drivers (Windows) and the Brother software and reinstall the latest version of both. I Want to Check that My Network Devices are Working Correctly...

  • Page 461: Other Problems

    Contact your administrator to check your scan settings. See Related Information: Secure Scan. TWAIN or WIA errors appear Make sure the Brother TWAIN or WIA driver is selected as the primary source in when starting to scan. (Windows) your scanning application.
  • Page 462 Software Difficulties Difficulties Suggestions Cannot print. Uninstall the drivers (Windows) and the Brother software and reinstall the latest version of both. “The device is busy.” appears on Make sure there is no error message on the machine's display. the computer screen.

  • Page 463: Check The Machine Information

    Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your machine's information, such as the serial number or the firmware version. >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1. Press Settings. 2. Press a or b to select [Machine Info.]. Press OK.

  • Page 464: Update Your Machine's Firmware

    Without the most current firmware, some of your machine's functions may become unavailable. You can also manually update the firmware directly from your machine or set it to update periodically, by following these steps: >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1. Press Settings.

  • Page 465: Reset Your Machine

    Home > Troubleshooting > Reset Your Machine Reset Your Machine • Reset Functions Overview • Reset Your Machine...

  • Page 466: Reset Functions Overview

    Home > Troubleshooting > Reset Your Machine > Reset Functions Overview Reset Functions Overview IMPORTANT (MFC-J4355DW) When you reset the machine, your faxes that are stored in the machine's memory may be deleted. Before you reset the machine, you can transfer your faxes to your computer or another fax machine so you will not lose any important messages.
  • Page 467 (MFC-J4555DW) Unplug the interface cable before you select [Network] or [All Settings]. Related Information • Reset Your Machine Related Topics: • Unable to Print or Scan -Transfer Your Faxes • Reset Your Machine...

  • Page 468: Reset Your Machine

    When you reset the machine, your faxes that are stored in the machine's memory may be deleted. Before you reset the machine, you can transfer your faxes to your computer or another fax machine so you will not lose any important messages. >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1.

  • Page 469: Routine Maintenance

    Home > Routine Maintenance Routine Maintenance • Replace the Ink Cartridges • Improve the Print Quality • Check Your Brother Machine • Clean Your Brother Machine • Pack and Ship Your Machine...

  • Page 470: Replace The Ink Cartridges

    Replace the Ink Cartridges Your Brother machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four ink cartridges. When the machine detects that an ink cartridge is running out of ink, the machine will display a message.
  • Page 471 IMPORTANT • DO NOT touch the ink cartridge in the area indicated (1); this can prevent the machine from detecting the cartridge. • (MFC-J4355DW/MFC-J4555DW) Quickly shake just the black ink cartridge horizontally 15 times as shown, before inserting it into the machine. 4.
  • Page 472 • If you mix the colors by installing an ink cartridge in the wrong position, the LCD shows [Wrong Ink Color]. Check which ink cartridges are not matched by color to their ink cartridge positions and move them to their correct positions. •...

  • Page 473: Improve The Print Quality

    Home > Routine Maintenance > Improve the Print Quality Improve the Print Quality • Clean the Print Head from Your Brother Machine • Clean the Print Head Using Web Based Management • Clean the Print Head from Your Computer (Windows) •...

  • Page 474: Clean The Print Head From Your Brother Machine

    • (MFC-J1360DW/MFC-J1365DW) If the print quality has not improved, repeat the cleaning process. If the print quality does not improve after repeating the cleaning process several times, contact Brother Customer Service. •...
  • Page 475 • (MFC-J1410DW) If the print quality has not improved, repeat the cleaning process. If the print quality does not improve after repeating the cleaning process several times, contact Brother Customer Service. • You can also clean the print head from your computer.

  • Page 476: Clean The Print Head Using Web Based Management

    (Windows) You can also clean the print head using the printer driver. Related Information • Improve the Print Quality Related Topics: • Clean the Print Head from Your Brother Machine • Clean the Print Head from Your Computer (Windows) • Print Quality Difficulties •...

  • Page 477: Clean The Print Head From Your Computer (Windows)

    7. Select the Normal, Strong, or Strongest option for the cleaning strength, and then click Next. 8. Click Start. Related Information • Improve the Print Quality Related Topics: • Clean the Print Head from Your Brother Machine • Clean the Print Head Using Web Based Management • Print Quality Difficulties...

  • Page 478: Correct The Paper Feed To Clear Vertical Lines

    (Ink), a or b to select [Impr. PrintQuality] > [Impr. PrintQuality] again, and then OK. • (MFC-J1360DW/MFC-J1365DW) Before adjusting the print alignment, complete a print quality check first by pressing (Ink), a or b to select [Impr. PrintQuality] > [Impr. PrintQuality] again, and then OK.
  • Page 479 • Print Quality Difficulties...

  • Page 480: Change The Print Options To Improve Your Print Results

    Change the Print Options to Improve Your Print Results If your printouts do not look the way you expect, change the print settings on your Brother machine to improve printout quality. Print speed may be slower when using these settings.
  • Page 481 • Paper Handling Difficulties • Prevent Smudged Printouts and Paper Jams (Windows) • Printer Driver Settings (Windows)

  • Page 482: Check Your Brother Machine

    Routine Maintenance > Check Your Brother Machine Check Your Brother Machine • Check the Print Quality • Check the Print Alignment from Your Brother Machine • Check the Ink Volume (Page Gauge) • Monitor Machine Status Using Brother iPrint&Scan (Windows/Mac)

  • Page 483: Check The Print Quality

    Home > Routine Maintenance > Check Your Brother Machine > Check the Print Quality Check the Print Quality If faded or streaked colors and text appear or if text is missing on your printouts, the print head nozzles may be clogged.
  • Page 484 (MFC-J4355DW) If you clean the print head several times and the print has not improved, try the Special cleaning method. See Related Information. IMPORTANT DO NOT touch the print head. Touching the print head may cause permanent damage and may void the print head's warranty.
  • Page 485 When a print head nozzle is clogged, the printed sample looks like this: After the print head nozzle is cleaned, the lines are gone: Related Information • Check Your Brother Machine Related Topics: • Print Quality Difficulties • Clean the Print Head from Your Brother Machine...

  • Page 486: Check The Print Alignment From Your Brother Machine

    (Ink), a or b to select [Impr. PrintQuality] > [Impr. PrintQuality] again, and then OK. • (MFC-J1360DW/MFC-J1365DW) Before adjusting the print alignment, complete a print quality check first by pressing (Ink), a or b to select [Impr. PrintQuality] > [Impr. PrintQuality] again, and then OK.
  • Page 487 7. Follow the LCD instructions to complete the adjustment. When the print alignment is not adjusted correctly, text looks blurry or crooked, like this: After the print alignment is adjusted correctly, text looks like this: Related Information • Check Your Brother Machine Related Topics: • Print Quality Difficulties...

  • Page 488: Check The Ink Volume

    Home > Routine Maintenance > Check Your Brother Machine > Check the Ink Volume (Page Gauge) Check the Ink Volume (Page Gauge) Although an ink volume icon appears on the machine's LCD, you can view a larger graph that displays the approximate ink remaining in each cartridge.
  • Page 489 Touchscreen LCD Overview • Settings Screen Overview • Monitor Machine Status Using Brother iPrint&Scan (Windows/Mac) Page Gauge is an estimate for informational purposes only and does not display the actual remaining page yield. For actual cartridge yield information, visit support.brother.com/yield.

  • Page 490: Monitor Machine Status Using Brother Iprint&Scan (Windows/Mac)

    In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Add Machine / Select your Machine button, and then select your model's name from the list. Click OK.
  • Page 491 The remaining ink amount is approximate and may differ from the actual amount of remaining ink. • You can also check the remaining ink amount using Web Based Management. Related Information • Check Your Brother Machine Related Topics: • Check the Ink Volume (Page Gauge)

  • Page 492: Clean Your Brother Machine

    Home > Routine Maintenance > Clean Your Brother Machine Clean Your Brother Machine • Clean the Scanner • Clean the Machine's LCD • Clean the Outside of the Machine • Clean the Machine's Printer Platen • Clean the Paper Feed Rollers •...

  • Page 493: Clean The Scanner

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner Clean the Scanner 1. Unplug the machine from the AC power outlet. 2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water.
  • Page 494 Related Topics: • Telephone and Fax Problems • Other Problems...

  • Page 495: Clean The Machine's Lcd

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's LCD Clean the Machine's LCD IMPORTANT DO NOT use liquid cleaners (including ethanol). 1. Press and hold down to turn off the machine. The LCD displays [Shutting Down] for a few seconds before the power goes off.

  • Page 496: Clean The Outside Of The Machine

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine Clean the Outside of the Machine IMPORTANT • Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.
  • Page 497 6. Wipe the outside of the paper support with a dry, lint-free cloth to remove dust. 7. Put the paper support firmly back in the machine. Make sure you fit the paper support into the channels. 8. Slowly push the paper tray completely into the machine. Related Information • Clean Your Brother Machine...

  • Page 498: Clean The Machine's Printer Platen

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's Printer Platen Clean the Machine's Printer Platen WARNING Be sure to unplug the machine from the AC power outlet before cleaning the printer platen to avoid an electrical shock.
  • Page 499 7. Raise the maintenance unit. 8. Put the paper support firmly back in the machine. Make sure you fit the paper support into the channels. 9. Slowly push the paper tray completely into the machine. 10. Reconnect the power cord. MFC-J4355DW/MFC-J4555DW 1.
  • Page 500 Related Information • Clean Your Brother Machine Related Topics: • Print Quality Difficulties...

  • Page 501: Clean The Paper Feed Rollers

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Feed Rollers Clean the Paper Feed Rollers If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems.
  • Page 502 7. Raise the maintenance unit. 8. Put the paper support firmly back in the machine. Make sure you fit the paper support into the channels. 9. Slowly push the paper tray completely into the machine. 10. Reconnect the power cord. Do not use the machine again until the rollers are dry.
  • Page 503 9. Reconnect the power cord. Do not use the machine again until the rollers are dry. Using the machine before the rollers are dry may cause paper feed problems. Related Information • Clean Your Brother Machine Related Topics: • Print Quality Difficulties •...

  • Page 504: Clean The Base Pad

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Base Pad Clean the Base Pad Cleaning the Base Pad periodically may prevent the machine from feeding multiple sheets of paper when there are only a few sheets of paper left in the tray.
  • Page 505 Related Information • Clean Your Brother Machine Related Topics: • Paper Handling Difficulties...

  • Page 506: Clean The Paper Pick-Up Rollers For Paper Tray #1

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers for Paper Tray #1 Clean the Paper Pick-up Rollers for Paper Tray #1 Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly.
  • Page 507 7. Slowly push the paper tray completely into the machine. 8. Reconnect the power cord. Related Information • Clean Your Brother Machine Related Topics: • Error and Maintenance Messages • Paper Handling Difficulties...

  • Page 508: Clean The Paper Pick-Up Rollers For Paper Tray #2

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers for Paper Tray #2 Clean the Paper Pick-up Rollers for Paper Tray #2 Related Models: MFC-J4555DW 1. Unplug the machine from the AC power outlet.

  • Page 509: Pack And Ship Your Machine

    Home > Routine Maintenance > Pack and Ship Your Machine Pack and Ship Your Machine • When you transport the machine, use the packing materials that came with your machine. Do not tip or turn the product upside down. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty.
  • Page 510 If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your “Exchange” machine. 11. Close the carton and tape it shut. Related Information •...

  • Page 511: Machine Settings

    Home > Machine Settings Machine Settings Customize settings and features to make your machine a more efficient work tool. • Check Your Machine's Password • Change Machine Settings from the Control Panel • Change Machine Settings Using Web Based Management...

  • Page 512: Check Your Machine's Password

    Home > Machine Settings > Check Your Machine's Password Check Your Machine's Password If prompted to enter a password, check the following information: >> Find the Default Password >> Change the Password >> Reset the Password Find the Default Password The default password to manage this machine's settings is located on the back of the machine and marked "Pwd".

  • Page 513: Change Machine Settings From The Control Panel

    Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • In the Event of Power Failure (Memory Storage) • General Settings • Save Your Favorite Settings as a Shortcut • Print Reports •...

  • Page 514: In The Event Of Power Failure (Memory Storage)

    Your menu settings are stored permanently and will not be lost. • Temporary settings (for example: Contrast and Overseas Mode) are lost. • (MFC-J1360DW/MFC-J1365DW/MFC-J1410DW) The date and time must be re-entered. • (MFC-J4355DW) The date and time is retained for approximately 24 hours. •...

  • Page 515: General Settings

    Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Adjust the Machine Volume • Change for Daylight Saving Time Automatically • Set Sleep Mode Countdown • Set the Machine to Power Off Automatically •...

  • Page 516: Adjust The Machine Volume

    Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the Machine Volume Adjust the Machine Volume Related Models: MFC-J4355DW/MFC-J4555DW >> MFC-J4355DW >> MFC-J4555DW MFC-J4355DW 1. Press Settings. 2. Press a or b to make your selections: a.

  • Page 517: Change For Daylight Saving Time Automatically

    Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change for Daylight Saving Time Automatically Change for Daylight Saving Time Automatically Related Models: MFC-J4355DW/MFC-J4555DW You can program the machine to change automatically to Daylight Saving Time. It will reset itself forward one hour in the spring, and backward one hour in the fall.

  • Page 518: Set Sleep Mode Countdown

    • The timer will restart if any operation is carried out on the machine, such as receiving a fax or a print job. • The factory setting is one minute. >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1. Press Settings. 2. Press a or b to make your selections: a.

  • Page 519: Set The Machine To Power Off Automatically

    The available features and interfaces vary depending on the model. To turn on the machine after the Auto Power Off feature has turned it Off, press >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1.

  • Page 520: Set The Date And Time

    The LCD displays the date and time. If they are not current, re-enter them. You can add the date and time to each fax you send by setting your Station ID. (For models without facsimile function) If the machine's power has been off, the machine's date and time may not be current. Re-enter them. >> MFC-J1360DW/MFC-J1365DW >> MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW 1.
  • Page 521 6. Press a or b to select [Clock Type], and then press OK. 7. Press a or b to select [12h Clock] or [24h Clock], and then press OK. 8. Press a or b to select [Time], and then press OK. 9.

  • Page 522: Set The Time Zone

    Central Time Zone UTC - 6:00 Eastern Time Zone UTC - 5:00 Atlantic Time Zone UTC - 4:00 >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Initial Setup]. Press OK.

  • Page 523: Adjust The Lcd Backlight Brightness

    > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD, changing the brightness setting may help. >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1. Press Settings. 2. Press a or b to make your selections: a.

  • Page 524: Change How Long The Lcd Backlight Stays On

    > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On Set how long the LCD backlight stays on. >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1. Press Settings. 2. Press a or b to make your selections: a.

  • Page 525: Set Your Station Id

    Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Your Station ID Set Your Station ID Related Models: MFC-J4355DW/MFC-J4555DW Set the machine's Station ID if you want the date and time to appear on each fax you send. NOTE (USA only) The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or...
  • Page 526 Related Information • General Settings Related Topics: • Transfer Faxes to Another Fax Machine • Transfer the Fax Journal Report to Another Fax Machine • Enter Text on Your Brother Machine • Set the Date and Time...

  • Page 527: Set Tone Or Pulse Dialing Mode

    Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Tone or Pulse Dialing Mode Set Tone or Pulse Dialing Mode Related Models: MFC-J4355DW/MFC-J4555DW Your machine is set for a Tone dialing service. If you have a Pulse dialing (rotary) service, you must change the dialing mode.

  • Page 528: Prevent Dialing A Wrong Number (Dial Restriction)

    Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Prevent Dialing a Wrong Number (Dial Restriction) Prevent Dialing a Wrong Number (Dial Restriction) Related Models: MFC-J4555DW This feature is to prevent users from sending a fax or call to a wrong number by mistake. You can set the machine to restrict Dialing when you use the dial pad, Address Book, Shortcuts and LDAP search.

  • Page 529: Reduce Printing Noise

    The factory setting is [Off]. When the Quiet Mode setting is turned on, appears on the Home screen. (MFC-J1410DW/ MFC-J4355DW/MFC-J4555DW) >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [General Setup]. Press OK.

  • Page 530: Lock The Machine Settings

    Before turning on the machine's Setting Lock, write down and save your password. If you forget the password, you must reset all passwords stored in the machine by contacting your administrator or Brother Customer Service.

  • Page 531: Set The Setting Lock Password

    Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Lock the Machine Settings > Set the Setting Lock Password Set the Setting Lock Password Related Models: MFC-J4355DW 1. Press Settings. 2. Press a or b to make your selections: a.

  • Page 532: Change The Setting Lock Password

    Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Lock the Machine Settings > Change the Setting Lock Password Change the Setting Lock Password Related Models: MFC-J4355DW 1. Press Settings. 2. Press a or b to make your selections: a.

  • Page 533: Turn On Setting Lock

    Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Lock the Machine Settings > Turn On Setting Lock Turn On Setting Lock Related Models: MFC-J4355DW 1. Press Settings. 2. Press a or b to make your selections: a.

  • Page 534: Change The Language Displayed On The Lcd

    Language Displayed on the LCD Change the Language Displayed on the LCD Change the LCD language if needed. This feature is not available in some countries. >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1. Press Settings. 2. Press a or b to make your selections: a.

  • Page 535: Change The Keyboard Setting

    Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Keyboard Setting Change the Keyboard Setting Related Models: MFC-J1410DW/MFC-J4555DW You can choose the type of keyboard for the LCD. 1. Press [Settings] > [All Settings] > [General Setup] > [Keyboard Settings]. 2.

  • Page 536: Save Your Favorite Settings As A Shortcut

    Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut Save Your Favorite Settings as a Shortcut Related Models: MFC-J1410DW/MFC-J4555DW • Add Shortcuts • Change or Delete Shortcuts • Assign a Shortcut to an IC Card...

  • Page 537: Add Shortcuts

    Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut > Add Shortcuts Add Shortcuts Related Models: MFC-J1410DW/MFC-J4555DW You can add the settings you use most frequently for functions such as Copy and Scan by saving them as your Shortcuts.

  • Page 538: Change Or Delete Shortcuts

    7. Change the settings for the Shortcut you selected. Press [OK]. 8. Press [OK] when you have finished changing the settings. 9. Press [OK] to confirm. Related Information • Save Your Favorite Settings as a Shortcut Related Topics: • Enter Text on Your Brother Machine • Add Shortcuts...
  • Page 539 Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut > Assign a Shortcut to an IC Card Assign a Shortcut to an IC Card Related Models: MFC-J4555DW • Assign a Shortcut to an IC Card with IC Card Reader...
  • Page 540 If the left navigation bar is not visible, start navigating from 3. Enter the necessary information, and then click Submit. 4. Restart your Brother machine to activate the configuration. 5. Connect the card reader to your machine. 6. If the Home screen appears, press [Shortcuts] on the LCD.

  • Page 541: Print Reports

    Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports Print Reports • Reports • Print a Report • Fax Reports • Telephone and Fax Problems...
  • Page 542 Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Reports Reports The following reports are available: Transmission Verification Report (For models with facsimile function) The Transmission Verification Report prints the details of the last fax sent from your machine. Address Book (For models with facsimile function) The Address Book report prints a list of names and numbers stored in the Address Book memory.

  • Page 543: Print A Report

    Change Machine Settings from the Control Panel > Print Reports > Print a Report Print a Report >> MFC-J1360DW/MFC-J1365DW/MFC-J4355DW >> MFC-J1410DW/MFC-J4555DW MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1. Press Settings. 2. Press a or b to make your selections: a. Select [Print Reports]. Press OK.

  • Page 544: Settings And Features Tables

    Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables • Settings Tables (1.8" Color LCD) • Features Tables (1.8" Color LCD) • Settings Tables (2.7" Touchscreen models) • Features Tables (2.7"...
  • Page 545 > Settings and Features Tables > Settings Tables (1.8" Color LCD) Settings Tables (1.8" Color LCD) Related Models: MFC-J1360DW/MFC-J1365DW/MFC-J4355DW These tables will help you understand your machine's menu selections and options. Settings > [General Setup] Level 3 Level 4 Level 5...
  • Page 546 Level 3 Level 4 Level 5 Descriptions Ecology When set to Off, the machine does not power off automatically. Setting Lock Restrict unauthorized users from changing the machine’s settings. (MFC-J4355DW) Changing this setting is possible only after you change certain machine settings in Web Based Management. Settings >...
  • Page 547 Level 3 Level 4 Level 5 Descriptions Miscellaneous Distinctive Distinctive Turn on the telephone company's Distinctive Ring subscriber service to register your new ring pattern on (USA and Canada Ring Pattern the machine. only) Area Code Set your 3-digit area code only if you do not dial it within your own area code.
  • Page 548 Level 3 Level 4 Level 5 Descriptions Wi-Fi Direct Device Device Name View your machine's device name. Information SSID View the Group Owner's SSID. When the machine is not connected, the LCD displays Not Connected. IP Address View your machine's current IP Address. Status Status View the current Wi-Fi Direct network status.
  • Page 549 Settings > [Machine Info.] Level 3 Descriptions Serial No. Check your machine's serial number. Firmware Version Check your machine's firmware version. Firmware Update Update your machine to the latest firmware. Firmware Update Setup Set the days and times for automatic firmware updates. Page Counter Check the total number of pages the machine has printed.
  • Page 550 Level 3 Level 4 Descriptions Reset (For models with facsimile function) All Settings Restore all the machine's settings back to the factory settings. Local Language Change your LCD language. (Available only for some countries.) Related Information • Settings and Features Tables...
  • Page 551 Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (1.8" Color LCD) Features Tables (1.8" Color LCD) Related Models: MFC-J1360DW/MFC-J1365DW/MFC-J4355DW Fax (For models with facsimile function) Level 3 Level 4 Descriptions Fax Resolution Set the resolution for outgoing faxes.
  • Page 552 Copy (MFC-J4355DW) / Copy (Home screen) (MFC-J1360DW/MFC-J1365DW) Level 3 Level 4 Descriptions Quality Select the Copy resolution for your document type. Paper Type Select the paper type that matches the paper in the tray. Paper Size Select the paper size that matches the paper in the tray.
  • Page 553 Select a number from the Caller ID History and then send a fax to it, add it to the Address History Book, or delete it. Wi-Fi (MFC-J4355DW)/ Wi-Fi (MFC-J1360DW/MFC-J1365DW) Level 2 Descriptions Find Wi-Fi Network Configure your wireless network settings manually.
  • Page 554 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (2.7" Touchscreen models) Settings Tables (2.7" Touchscreen models) Related Models: MFC-J1410DW/MFC-J4555DW These tables will help you understand your machine's menu selections and options. >>...
  • Page 555 Level 3 Level 4 Level 5 Descriptions Maintenance Improve Print Correct Paper Check and correct the print quality, Quality Feed alignment and paper feeding according to the LCD instructions. Print Head Black only Clean the print head according to the LCD Cleaning instructions.
  • Page 556 Level 3 Level 4 Level 5 Descriptions Ecology • Quiet Mode: On Sleep Time Set how long the machine must be idle before it goes into Sleep Mode. Quiet Mode Decrease printing noise. Auto Power Off Select how long the machine must wait before it automatically enters Power off mode.
  • Page 557 Level 3 Level 4 Level 5 Descriptions Setup Receive You can turn on the Backup Print safety feature. Memory Receive Set the machine to forward fax messages or to store incoming faxes in the machine's memory, or cloud service, so you can retrieve them while you are away from your machine.
  • Page 558 Level 3 Level 4 Level 5 Level 6 Descriptions Wired LAN TCP/IP Subnet Mask Enter the Subnet mask. (MFC-J4555DW) Gateway Enter the Gateway address. Node Name Enter the Node name. WINS Select the WINS configuration mode. Configuration WINS Server Specify the IP address of the primary or secondary WINS server.
  • Page 559 Owner, the LCD always indicates a strong signal. I/F Enable Turn the Wi-Fi Direct connection on or off. Message from Message from Display messages and notifications Brother Brother from Brother. Status Web Connect Proxy Settings Proxy Change the Web connection Settings Connection settings. Address...
  • Page 560 Level 3 Level 4 Level 5 Level 6 Descriptions IPsec IPsec is an optional security feature (MFC-J4555DW) of the IP protocol that provides authentication and encryption services. We recommend contacting your network administrator before changing this setting. IP Filter Restrict access to your machine by enabling the IP filter.
  • Page 561 [Initial Setup] [All Settings] > [Initial Setup] Level 3 Level 4 Descriptions Date & Time Date (For models with facsimile function) Add the date and time on the screen and in the headings of Time the faxes you send. (For models without facsimile function) Set the date and time on your machine.
  • Page 562 Related Information • Settings and Features Tables...
  • Page 563 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (2.7" Touchscreen models) Features Tables (2.7" Touchscreen models) Related Models: MFC-J1410DW/MFC-J4555DW >> [Fax](For models with facsimile function) >> [Copy] >> [Scan] >>...
  • Page 564 Level 3 Level 4 Level 5 Descriptions Address Book Edit Store Address Book numbers, set up Group numbers for Broadcasting, and change and delete Address Book numbers. (Select Address Apply Start sending a fax using the Address Book. Book) (MFC-J4555DW) Fax Resolution Set the resolution for outgoing faxes.
  • Page 565 Level 3 Level 4 Level 5 Level 6 Descriptions Sending Hook Press before dialing if you want to listen Faxes to make sure a fax machine has answered, and then press Fax Start. Call Redial Redial the last number you dialed. History Outgoing Call Apply...
  • Page 566 Level 3 Level 4 Level 5 Level 6 Descriptions Sending Address Book When LDAP is off, the search is within Faxes the Local Address Book. (Options) (Search:) When LDAP is on, the search is within the Local Address Book and LDAP Server.
  • Page 567 Level 3 Level 4 Level 5 Descriptions Quality Select the Copy resolution for your document type. (Options) One Touch Shortcut - Select the Color Copy or Mono Copy option when registering a One Touch Shortcut. Select Tray Select the tray to be used for Copy mode. (MFC-J4555DW) Paper Type Select the paper type that matches the...
  • Page 568 Level 3 Level 4 Level 5 Level 6 Descriptions to PC to File Other Scan to Scan documents and save Actions them to a folder on your computer. (Select USB or PC) (Options) Save as Shortcut to OCR Other Scan to Convert your scanned Actions document to an editable text...
  • Page 569 Scan for Print [Web] Level 1 Descriptions Connect the Brother machine to an Internet service. [Apps] Level 1 Descriptions Apps Connect the Brother machine to the Brother Apps service. [USB] (MFC-J4555DW) Level 3 Level 4 Level 5 Level 6 Descriptions...
  • Page 570 (MFC-J4555DW) the Internet. to SharePoint Send scanned data to a SharePoint server. (MFC-J4555DW) Connect the Brother machine to an Internet service. Apps Connect the Brother machine to the Brother Apps service. This list appears when each Rename Change the shortcut name.
  • Page 571 When you have put a USB Flash drive in the USB slot (MFC-J4555DW) Level 1 Descriptions JPEG Print Select photo menu. Scan to Media Scan documents into your media. Connect the Brother machine to an Internet service. Related Information • Settings and Features Tables...

  • Page 572: Change Machine Settings Using Web Based Management

    Home > Machine Settings > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). •...

  • Page 573: What Is Web Based Management

    Home > Machine Settings > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
  • Page 574 Related Information • Change Machine Settings Using Web Based Management...

  • Page 575: Access Web Based Management

    To avoid displaying the warning dialog box, you can install a self-signed certificate to use SSL/TLS communication. For more detailed information, see the Security Features Guide. >> Start from Your Web Browser >> Start from Brother iPrint&Scan (Windows/Mac) >> Start from Brother Utilities (Windows) >> Start from Brother Mobile Connect Start from Your Web Browser 1.
  • Page 576 In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Add Machine / Select your Machine button, and then select your model's name from the list. Click OK.
  • Page 577 1. Start Brother Mobile Connect on your mobile device. 2. Tap your model name on the top of the screen. If your Brother machine is not displayed on your mobile device, swipe to select your machine's model name. 3. Tap All Machine Settings.

  • Page 578: Change The Login Password Using Web Based Management

    Home > Machine Settings > Change Machine Settings Using Web Based Management > Change the Login Password Using Web Based Management Change the Login Password Using Web Based Management The default password to manage this machine’s settings is located on the back of the machine and marked "Pwd".

  • Page 579: Set Up Your Machine's Address Book Using Web Based Management

    Home > Machine Settings > Change Machine Settings Using Web Based Management > Set Up Your Machine's Address Book Using Web Based Management Set Up Your Machine's Address Book Using Web Based Management Related Models: MFC-J4355DW/MFC-J4555DW • We recommend using the HTTPS security protocol when configuring settings using Web Based Management.

  • Page 580: Appendix

    Home > Appendix Appendix • Specifications • Supply Specifications • Brother Help and Customer Support...

  • Page 581: Specifications

    General Specifications Printer Type Inkjet Print Head Black Piezo with 210 nozzles x 1 Color Piezo with 70 nozzles x 3 (MFC-J1360DW/MFC-J1365DW/ MFC-J1410DW) Piezo with 210 nozzles x 3 (MFC-J4355DW/MFC-J4555DW) Memory Capacity 256 MB Liquid Crystal Display (LCD) • MFC-J1360DW/MFC-J1365DW/MFC-J4355DW 1.8 in.
  • Page 582 Dimensions • MFC-J1360DW/MFC-J1365DW/MFC-J1410DW 7.19 in. (182.5 mm) 15.35 in. (390 mm) 18.0 in. (457 mm) 13.50 in. (343 mm) • MFC-J4355DW 7.1 in. (180 mm) 17.1 in. (435 mm) 23.1 in. (588 mm) 6.7 in. (170 mm) 13.5 in. (343 mm) •...

  • Page 583: Print Media Specifications

    • MFC-J4555DW 22.9 lb (10.4 kg) Noise Level Sound Operating • MFC-J1360DW/MFC-J1365DW/MFC-J1410DW Pressure Printing 55.0 dB (A) (Approx.) Copying (using the scanner glass) 53.0 dB (A) (Approx.) • MFC-J4355DW/MFC-J4555DW Printing 54.0 dB (A) (Approx.) Copying (using the scanner glass) 51.0 dB (A) (Approx.) Temperature Operating 50 to 95 °F (10 to 35°C)

  • Page 584: Fax Specifications

    Photo 2L (5" x 7")/(13 x 18 cm), Index card (5" x 8")/(13 x 20 cm) Maximum Up to 1 sheet Paper Capacity • MFC-J1360DW/MFC-J1365DW/MFC-J1410DW Paper Output Up to 50 sheets of 20 lb (80 g/m²) Plain Paper (face up print delivery to the output paper tray) • MFC-J4355DW/MFC-J4555DW Up to 100 sheets of 20 lb (80 g/m²) Plain Paper (face up...

  • Page 585: Copy Specifications

    Multiple Copies Stacks/Sorts up to 99 pages Enlarge/Reduce 25% to 400% (in increments of 1%) Resolution Prints up to 1200 × 1800 dpi (MFC-J1360DW/MFC-J1365DW) Prints up to 1200 × 2400 dpi (MFC-J1410DW/MFC-J4355DW/MFC-J4555DW) When copying on Letter size paper. USB Flash Drive Specifications This function is available for MFC-J4555DW.

  • Page 586: Printer Specifications

    Paper Type Plain Paper, Recycled Paper Printing Paper Size Letter, A4, Executive, A5 Print Speed See your model's page on your local Brother website. When printing on Letter size paper. When the Borderless feature is set to On. Interface Specifications Use a USB 2.0 interface cable (Type A/B) that is no longer than 6 feet (2 m).

  • Page 587: Network Specifications

    Network Specifications • (MFC-J1360DW/MFC-J1365DW/MFC-J1410DW) You can connect your machine to a network for Network Printing and Network Scanning. • (MFC-J4355DW/MFC-J4555DW) You can connect your machine to a network for Network Printing, Network Scanning, PC-Fax Send, and PC-Fax Receive (Windows only).
  • Page 588 For the latest driver updates, go to your model's Downloads page at support.brother.com/downloads. For the latest supported OS, go to your model's Supported OS page at support.brother.com/os. All trademarks, brand and product names are the property of their respective companies.

  • Page 589: Supply Specifications

    Home > Appendix > Supply Specifications Supply Specifications >> MFC-J1360DW/MFC-J1410DW >> MFC-J1365DW >> MFC-J4355DW/MFC-J4555DW MFC-J1360DW/MFC-J1410DW The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Cartridge The first time you install the ink cartridges, the machine will use extra ink to fill the ink delivery tubes.
  • Page 590 All replacement cartridges will provide an approximate page yield stated in accordance with ISO/IEC 24711. For more page yield information, see go.brother/pageyield. MFC-J4355DW/MFC-J4555DW The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly.

  • Page 591: Faqs (Frequently Asked Questions)

    Visa, MasterCard, Discover, American Express credit card, or PayPal account, you can order directly from Brother. Visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.
  • Page 592 Related Information • Appendix...
  • Page 593 USA/CAN Version 0...

This manual is also suitable for:

Mfc-j1365dwMfc-j1410dwMfc-j4355dwMfc-j4555dw

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