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VG2441V
Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
Model No. VS20456
P/N: VG2441V

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Summary of Contents for ViewSonic VS20456

  • Page 1 Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
  • Page 2 As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
  • Page 3: Safety Precautions

    Safety Precautions • Read these instructions completely before using the equipment. • Keep these instructions in a safe place. • Heed all warnings and follow all instructions. • Sit at least 18” / 45 cm from the monitor. • When installing the monitor, please leave 4” / 10 cm of open space around the monitor for ventilation safety purposes.
  • Page 4 • If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and contact your dealer or ViewSonic. It is dangerous to continue using the display. •...
  • Page 5 • Stability Hazard: The display may fall, causing serious personal injury or death. To prevent injury, this display must be securely attached to the floor/wall in accordance with the installation instructions. • Fastening the monitor to a wall or fixed object using cordage or other restraining devices can help support the weight of the monitor in order to prevent the monitor from falling over.
  • Page 6: Table Of Contents

    Contents Safety Precautions ............3 Introduction ..............8 Package Contents ....................8 Product Overview ....................9 Initial Setup ............... 10 Installing the Stand ....................10 Removing the Stand .....................11 Mounting the Monitor ..................11 Using the Security Slot ..................12 Making Connections ..........13 Connecting to Power ....................13 Display Connection ....................14 HDMI ........................
  • Page 7 Appendix ..............45 Specifications ......................45 Glossary ........................47 Troubleshooting ....................52 Maintenance......................54 General Precautions ....................54 Cleaning the Screen ....................54 Cleaning the Case ....................54 Product Upgradeability and Repairability ............55 Regulatory and Service Information ......56 Compliance Information ..................56 FCC Compliance Statement ................... 56 Industry Canada Statement ...................
  • Page 8: Introduction

    Introduction Package Contents • Monitor • Power cord • Video cable • USB cable • Quick start guide NOTE:  The cables included in your package may vary depending on your country. Please contact your local reseller for more information.
  • Page 9: Product Overview

    Product Overview Front View Webcam Control Panel Keys Power Button Rear View I/O Ports AC IN HDMI DisplayPort USB Type C In (Upstream) USB Downstream Audio Out USB Type C Downstream NOTE:  For more information about the Control Panel Keys, please refer to “Using the Control Panel Keys”.
  • Page 10: Initial Setup

    Initial Setup Installing the Stand 1. Align and connect the points on the monitor stand’s base with the monitor stand’s neck. Use the two included screws to secure the stand’s base to the stand’s neck. 2. Place the monitor on a flat, stable surface with the screen facing down, then align and slide the upper hooks of the monitor stand into the stand mounting slots.
  • Page 11: Removing The Stand

    NOTE:  For use only with a UL certified mounting kit. To obtain a mounting kit or height adjustment base, contact ViewSonic® or your local dealer. Refer to the table below for the standard dimensions for mounting kits.
  • Page 12: Using The Security Slot

    Using the Security Slot To help prevent the monitor from being stolen, use a security slot locking device to secure the monitor to a fixed object. Additionally, fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the monitor from falling over.
  • Page 13: Making Connections

    Making Connections Connecting to Power 1. Connect the power cord to the AC IN jack at the rear of the monitor. 2. Plug the power cord plug into a power outlet.
  • Page 14: Display Connection

    Display Connection HDMI HDMI 1. Connect one end of an HDMI cable to the HDMI port of the monitor. 2. Plug the other end of the cable into the HDMI port of your computer.
  • Page 15: Displayport

    DisplayPort DisplayPort 1. Connect one end of a DisplayPort cable to the DP port of the monitor. 2. Plug the other end of the cable into the DisplayPort or Mini DisplayPort port of your computer. NOTE:  To connect the monitor to the Thunderbolt port (v. 1 & 2) on your Mac, connect the Mini DisplayPort end of a “Mini DisplayPort to DisplayPort cable”...
  • Page 16: Type C

    Type C Type C 1. Connect one end of a USB Type C cable to the rear upstream USB Type C port of the monitor. 2. Plug the other end of the cable into the full-featured USB port of your computer. NOTE: ...
  • Page 17: Usb Connection

    USB Connection The monitor supports two types of USB ports, upstream and downstream. When making connection(s), observe the following guidelines. USB Type Connection Type Description Upstream Type C Supports data, audio, and video transmission. For peripheral device(s) (e.g., storage device, keyboard, mouse, etc.).
  • Page 18: Using The Usb Ports

    Using the USB Ports 1. To use the downstream USB ports, connect one end of a USB cable to the upstream USB Type C port of the monitor. Plug the other end of the cable into a USB port of your computer. 2.
  • Page 19 NOTE:  If you are required to connect through either HDMI or DisplayPort, please also use a USB Type C to USB Type A cable to connect to the monitor to enable data transfer. Type A DisplayPort HDMI...
  • Page 20: Audio Connection

    Audio Connection Plug the audio jack of the audio device into the Audio Out port of the monitor. Additionally, you can connect the monitor to a sound bar using an audio cable. NOTE:  The monitor is equipped with dual speakers.
  • Page 21: Using The Monitor

    Using the Monitor Adjusting the Viewing Angle Height Adjustment Lower or raise the monitor to the desired height (0 to 150 mm). NOTE:  When adjusting, press down firmly along the adjustment track holding the monitor with both hands on the side.
  • Page 22: Screen Orientation Adjustment (Monitor Pivot)

    Screen Orientation Adjustment (Monitor Pivot) 1. Adjust the monitor height to the highest position. Then tilt the monitor backwards to the full tilt position. 2. Rotate the monitor 90° clockwise or counterclockwise from landscape to portrait orientation. NOTE:  • When adjusting, make sure to hold both sides of the monitor firmly with both hands.
  • Page 23: Swivel Angle Adjustment

    Swivel Angle Adjustment Swivel the monitor to the left or right for the desired viewing angle (± 45˚).
  • Page 24: Tilt Angle Adjustment

    Tilt Angle Adjustment Tilt the monitor forwards or backwards to the desired viewing angle (-5˚ to 20˚). 0 ~ -5° 0 ~ 20° NOTE:  • When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand. •...
  • Page 25: Turning The Monitor On/Off

    Turning the Monitor On/Off 3. Plug the connected power adapter into a power outlet. 4. Press the Power button to turn on the monitor. 5. To turn the monitor off, press the Power button again. NOTE:  The monitor will still consume power as long as the power cord is plugged in.
  • Page 26: Using The Webcam

    Using the Webcam Uncovering and Covering the Webcam Uncovered Covered Tilting the Webcam When the webcam is uncovered, tilt it forwards or backwards to adjust the viewing angle (-5° to 5°).
  • Page 27: Using The Control Panel Keys

    Using the Control Panel Keys Use the Control Panel Keys to adjust the volume, mute the speaker, mute the microphone, and navigate the On-Screen Display (OSD) Menu. Quick Menu Volume Down/Volume Up Press the 1 or 2 key to adjust the speaker volume. Speaker Mute Press the 3 key to mute/unmute the speaker.
  • Page 28: Hot Keys

    Hot Keys When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the Control Panel Keys. Description 2 + 3 Press and hold the keys to lock/unlock the OSD Menu. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the OSD Menu.
  • Page 29 Description 2 + 4 Press and hold the keys to lock/unlock the Power button. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the Power button. Power Lock/Unlock Locking Power Button Press and hold for 10s to lock power Power If the...
  • Page 30: Configuring The Settings

    Configuring the Settings General Operations 1. Press the 5 key to display the On-Screen Display (OSD) Menu. Input Audio/Mic ViewMode Color Adjust Manual Image Setup Menu Select Adjust Adjust Type C HDMI DisplayPort 1920 X 1080 @ 60 Hz 2. Press the 1 or 2 key to select the main menu. Then press the 3 key to enter the selected menu.
  • Page 31 3. Press the 1 or 2 key to select the desired menu option. Then press the 3 key to enter the sub-menu. Input Audio/Mic ViewMode Color Adjust Manual Image Setup Menu Select Adjust Adjust Contrast/Brightness Contrast Color Temperature Brightness Color Space Color Range 1920 X 1080 @ 60 Hz 4.
  • Page 32 NOTE:  Certain menu option adjustments do not require the user to press the 3 key to confirm the selection. Follow the key guide that appears on the screen to select the option or make adjustments. Input Audio/Mic ViewMode Color Adjust Manual Image Setup Menu Manual Image...
  • Page 33: On-Screen Display (Osd) Menu Tree

    On-Screen Display (OSD) Menu Tree Main Menu Sub-menu Menu Option Type C Input Select HDMI DisplayPort Volume (-/+, 0~100)/1 Audio/Mic Speaker Mute Adjust Microphone Mute Standard Game Movie ViewMode Text Mono Contrast (-/+, 0~100)/1 Contrast/ Brightness Brightness (-/+, 0~100)/1 sRGB Bluish Cool Native...
  • Page 34 Main Menu Sub-menu Menu Option Sharpness (-/+, 0~100)/25 Aspect Ratio 16:9 16:10 Manual Overscan Image Adjust Black Stabilization (-/+, 0~100)/10 Advanced DCR (-/+, 0~100)/25 Standard Response Time Advanced Ultra Fast English Français Deutsch Nederlands Español Italiano Svenska Русский Türkçe Language Polski Češka Română...
  • Page 35 Main Menu Sub-menu Menu Option OSD Background 0° OSD Pivot +90° -90° Power Indicator Auto Power Off 30 minutes 45 minutes Sleep 60 minutes 120 minutes Setup Menu Standard ECO Mode Optimize Conserve DisplayPort Version USB 3.2 DDC/CI Auto Detect All Recall 1 - USB 3.2 is on by default.
  • Page 36: Menu Options

    Menu Options Input Select 1. Press the 5 key to display the OSD Menu. 2. Press the 1 or 2 key to select Input Select. Then press the 3 key to enter the Input Select menu. Input Audio/Mic ViewMode Color Adjust Manual Image Setup Menu Select...
  • Page 37 Audio/Mic Adjust 1. Press the 5 key to display the OSD Menu. 2. Press the 1 or 2 key to select Audio/Mic Adjust. Then press the 3 key to enter the Audio/Mic Adjust menu. Manual Image Input Audio/Mic ViewMode Color Adjust Setup Menu Select Adjust...
  • Page 38 ViewMode 1. Press the 5 key to display the OSD Menu. 2. Press the 1 or 2 key to select ViewMode. Then press the 3 key to enter the ViewMode menu. Input Audio/Mic ViewMode Color Adjust Manual Image Setup Menu Select Adjust Adjust...
  • Page 39 Color Adjust NOTE:  Some sub-menus may not be adjustable depending on the user’s custom settings. 1. Press the 5 key to display the OSD Menu. 2. Press the 1 or 2 key to select Color Adjust. Then press the 3 key to enter the Color Adjust menu.
  • Page 40 Menu Option Description Select the color temperature setting. • sRGB: Precise color gamut and gamma of the sRGB standard. • Bluish: Set the color temperature to 9300K. • Cool: Set the color temperature to 7500K Color Temperature • Native: Default color temperature. Recommended for regular use.
  • Page 41 Manual Image Adjust 1. Press the 5 key to display the OSD Menu. 2. Press the 1 or 2 key to select Manual Image Adjust. Then press the 3 key to enter the Manual Image Adjust menu. Manual Image Input Audio/Mic ViewMode Color Adjust...
  • Page 42 Menu Option Description Automatically detects the image signal and intelligently controls the backlight brightness and color to improve on Advanced DCR the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment. Adjust the response time, creating smooth images without Response Time streaking, blurring, or ghosting.
  • Page 43 Setup Menu 1. Press the 5 key to display the OSD Menu. 2. Press the 1 or 2 key to select Setup Menu. Then press the 3 key to enter the Setup Menu menu. Input Audio/Mic ViewMode Color Adjust Manual Image Setup Menu Select Adjust...
  • Page 44 Menu Option Description Language Select Select an available language for the OSD Menu. Variable Refresh Eliminates screen stutter and tearing. Rate Enable this option to allow the system to inform users that Resolution Notice the current viewing resolution is not the correct native resolution.
  • Page 45: Appendix

    20.75” x 11.67” 1 - Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display. 2 - Please use the power adapter/power cord from ViewSonic® or an authorized source only.
  • Page 46 Item Category Specifications up to 4.9 km Altitude up to 16,404 ft Operating Relative 20% to 80% (non-condensing) Conditions Humidity 0° C to 40° C Temperature 32° F to 104° F up to 12.1 km Altitude up to 40,000 ft Storage Relative 20% to 80% (non-condensing)
  • Page 47: Glossary

    This function, on some models, is disabled by default. Black Stabilization ViewSonic’s Black Stabilization provides heightened visibility and detail by brightening dark scenes. Blue Light Filter Adjusts the filter that blocks high-energy blue light for a more comfortable viewing experience.
  • Page 48 Color Adjust Provides several color adjustment modes to help adjust the color settings to fit the user’s needs. Color Range The monitor can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly.
  • Page 49 Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics card’s user guide for instructions on changing the resolution and refresh rate (vertical frequency).
  • Page 50 Offset Adjusts black levels for red, green, and blue. The gain and offset functions allow users to control the white balance for the upmost control when manipulating contrast and dark scenes. OSD Pivot Sets the monitor OSD Menu display direction. Overscan Refers to a cropped image on your monitor’s screen.
  • Page 51 Sharpness Adjusts the picture quality of the monitor. ViewMode ViewSonic’s unique ViewMode feature offers “Game”, “Movie”, “Web”, “Text”, “MAC”, and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications. ViewScale Gamers have the ability to adjust the display size of the image on the monitor, allowing for a “best fit”...
  • Page 52: Troubleshooting

    Troubleshooting This section describes some common problems that you may experience when using the monitor. Problem or Issue Possible Solutions • Make sure you have turned on the monitor by pressing the Power button. • Make sure the power cord is properly and securely No power connected to the monitor and power outlet.
  • Page 53 Problem or Issue Possible Solutions The screen appears • Make sure the “Blue Light Filter” is Off. yellow The OSD Menu • Check whether the OSD Menu is locked. does not appear • Turn off the monitor, unplug the power cord, plug it on the screen/the back in, and then turn on the monitor.
  • Page 54: Maintenance

    • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
  • Page 55: Product Upgradeability And Repairability

    Product Upgradeability and Repairability The following is a list of hardware features available Upgradable Repairable Replaceable for at least 5 years after the sale of the product. Main Processor(s) or SOC Memory Wireless Networking Capability Graphics Card Rechargeable Battery Fan Assembly Camera Fingerprint Reader Display Assembly...
  • Page 56: Regulatory And Service Information

    Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 57: Declaration Of Rohs2 Compliance

    The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
  • Page 58: Indian Restriction Of Hazardous Substances

    Schedule 2 of the Rule. Product Disposal at End of Product Life ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic®...
  • Page 59: Copyright Information

    Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation. VESA is a registered trademark of the Video Electronics Standards Association.
  • Page 60: Customer Service

    NOTE: You will need the product’s serial number, which is located on the rear of the monitor by the I/O ports. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ www.viewsonic.com.cn www.viewsonic.com/hk/ 中国 (China) 香港 (繁體中文) Hong Kong (English) www.viewsonic.com/hk-en/...
  • Page 61: Limited Warranty

    How long the warranty is effective: ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.
  • Page 62 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
  • Page 63 Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...
  • Page 64: Mexico Limited Warranty

    If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
  • Page 65 Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
  • Page 66 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.

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