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Ositech Titan III Series Technical Reference Manual

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Titan III Gateway -
Technical Reference Guide
Document Status: Released
Title: Titan III Gateway – Technical Reference Guide
Revision: M
Document # : 290303-001-NA
Page 1 of 142

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  • Page 1 Titan III Gateway - Technical Reference Guide Document Status: Released Title: Titan III Gateway – Technical Reference Guide Revision: M Document # : 290303-001-NA Page 1 of 142...

  • Page 2: Revision History

    Revision History EASON Initial Document Release – JC May 03, 2017 Added Regulatory Domain Support – JC August 03, 2017 Updated Regulatory Domain Information – JC August 04, 2017 Incorporated Stryker Feedback – JC August 15, 2017 Updated Regulatory Domain Operations – JC November 17, 2017 April 25, 2018 Added Appendices L &...

  • Page 3: Table Of Contents

    Table of Contents INTRODUCTION ........................6 PURPOSE ............................ 6 BEFORE YOU BEGIN ......................10 STEPS MAKING TITAN III GATEWAY READY FOR USE ..........10 DEFINITIONS........................11 INSTALLATION FOR WINDOWS ..................13 WINDOWS CONFIGURATION SOFTWARE INSTALLATION ......... 13 TITAN III GATEWAY DEVICE DRIVER INSTALLATION ..........16 3.2.1 WINDOWS 8/8.1 USB DEVICE DRIVER INSTALLATION............
  • Page 4 5.3.1.1.8 User ID ............................56 5.3.1.1.9 Password ............................ 56 5.3.1.1.10 View Available Wireless Networks..................56 5.3.1.2 New Cellular Connection ......................58 5.3.1.2.1 Select Cellular Provider ......................59 5.3.1.2.2 Connection Name ........................59 5.3.1.2.3 Large Upload ..........................59 5.3.1.2.4 APN String ..........................60 5.3.1.2.5 DiffServ .............................
  • Page 5 APPENDIX K: UNDERSTANDING TRANSMISSION CONNECTIONS ......127 APPENDIX L: REGULATORY COMPLIANCE INFORMATION ........129 APPENDIX M: HARDWARE SPECIFICATIONS ............... 131 APPENDIX N: OSITECH LIMITED WARRANTY .............. 134 APPENDIX O: DATA MANAGEMENT CLIENT OPERATIONS ........136 APPENDIX P: LOCKOUT FROM CONFIGURATION UTILITY ........141 Title: Titan III Gateway –...

  • Page 6: Introduction

    This document is a detailed technical reference guide for the Titan III Gateway family of products. This includes various models that support Wifi, Cellular and Audio operations, or a combination, as well as the International version. TITAN III WIRELESS ONLY Ositech Part Number Description MPC15301-100 TITAN III WIRELESS GATEWAY...
  • Page 7 Below, is a picture of a Titan III Gateway (with Audio support) including its respective protective enclosure. This manual will detail how to install and configure the Titan III Gateway prior to use with ® your LIFEPAK 15 device. These instructions are common to all hardware variants; however only applicable features will be visible and usable for that specific product variation.
  • Page 8 Titan III Wireless Gateway with Enclosure (Wifi Only Support) Title: Titan III Gateway – Technical Reference Guide Revision: M Document # : 290303-001-NA Page 8 of 142...
  • Page 9 Titan III Wireless Gateway and Titan III Wireless 3G Gateway with Enclosure (With Audio Support, Microphone Location Highlighted) Title: Titan III Gateway – Technical Reference Guide Revision: M Document # : 290303-001-NA Page 9 of 142...

  • Page 10: Before You Begin

    1.2 BEFORE YOU BEGIN a. Inspect contents of box for damage. b. You will need: Laptop or PC with CDROM drive and a free USB port. Laptop or PC must have any one of following Windows version installed. 1. 8/8.1 (32-bit or 64-bit) 2.

  • Page 11: Definitions

    DEFINITIONS – 3rd Generation Cellular – 4th Generation Cellular – Access Point – Access Point Name – AUTH Authentication – Band Class 0 – Band Class 1 – BC10 Band Class 10 – BSSID Basic Service Set Identifier – Cisco Compatible Extensions –...
  • Page 12 – UMTS Universal Mobile Telecommunications System – Universal Resource Locator – Universal Serial Bus – Virtual Private Network – VSWR Voltage Standing Wave Ratio – Wide Area Network – Wireless Encryption Protocol – Wifi LED – Wifi 802.11 Wireless Fidelity (Wireless Networking) –...

  • Page 13: Installation For Windows

    3 INSTALLATION FOR WINDOWS The Titan III Gateway configuration is achieved through various versions of Microsoft Windows using Internet Explorer. For the scope of this document, the installation process is illustrated for Windows 10 (32-bit and 64-bit), however it’s also applicable to Windows 8/8.1 (32-bit and 64-bit), and Windows 11 (32-bit and 64-bit).
  • Page 14 During this time, be patient while the Titan III Gateway Configuration Utility Setup Wizard launches, it may take a few moments. Once the Titan III Gateway Configuration Utility Setup Wizard loads, click the Next button to continue. At this point, you need to examine the software license agreement that is displayed. You must accept the software license agreement in order to continue.
  • Page 15 The setup wizard will now advise you that the Titan III Gateway Configuration Utility has been installed on your computer. Click the Finish button to exit the Titan III Gateway Configuration Utility Setup Wizard. The software for Titan III Gateway is now fully installed and accessible via your Start button. You are now ready to install the required USB device drivers and configure your Titan III Gateway device using Windows.

  • Page 16: Titan Iii Gateway Device Driver Installation

    3.2 TITAN III GATEWAY DEVICE DRIVER INSTALLATION ** IMPORTANT NOTE ** Since there are many ways and aspects of customizing Windows to your needs, please be advised that the following Windows installation directions and illustrations may not reflect your computer system exactly. The installation instructions are designed to guide you thru the device driver installation as closely as possible to your specific computer system.
  • Page 17 Right click on the “RNDIS/Ethernet Gadget” device and select “Update Driver Software”. Ensure you have the Titan III Gateway installation CDROM inserted into your CDROM drive at this time. The Update Driver Software wizard will now greet you. Click “Browse my computer for driver software” to proceed.
  • Page 18 Click the Next button, and at this point, Windows 8/8.1 will proceed to install the Titan III Wireless Gateway, with no further action required. The Update Drive Software wizard should now advise you that it has successfully completed installing your Titan III Wireless Gateway. Title: Titan III Gateway –...

  • Page 19: Windows 10 Usb Device Driver Installation

    3.2.2 WINDOWS 10 USB DEVICE DRIVER INSTALLATION This section applies to both Windows 10 32-bit and Windows 10 64-bit platforms. Before commencing the device driver installation, ensure your computer system is fully updated with any Microsoft patches available for Windows 10, this is essential. In order to install the device driver for the Titan III Wireless Gateway, open your Windows Management applet, and view your system Device Manager.
  • Page 20 At this time, you will observe a new “USB Serial Device” arrive in your Device Manager. The COM port listed below is for illustrative purposes only, as your COM port may be different from that shown. Right click on the “USB Serial Device” device that has just arrived and select “Update Driver Software”. Ensure you have the Titan III Gateway installation CDROM inserted into your CDROM drive at this time.
  • Page 21 Browse to your CDROM drive. Please note, the drive letter associated with your specific CDROM drive may be different from that illustrated below. Click the Next button, and at this point, Windows 10 will proceed to install the Titan III Wireless Gateway, with no further action required.
  • Page 22 At this time, the Windows Device Manager will now indicate the Titan III Gateway as a Network Adapter. The Titan III Gateway is properly installed when the Device Manager indicates it as a Network Adapter accordingly. Title: Titan III Gateway – Technical Reference Guide Revision: M Document # : 290303-001-NA Page 22 of 142...

  • Page 23: Windows 11 Usb Device Driver Installation

    3.2.3 WINDOWS 11 USB DEVICE DRIVER INSTALLATION This section applies to both Windows 11 32-bit and Windows 11 64-bit platforms. Before commencing the device driver installation, ensure your computer system is fully updated with any Microsoft patches available for Windows 11, this is essential. In order to install the device driver for the Titan III Wireless Gateway, open your Windows Management applet, and view your system Device Manager.
  • Page 24 At this time, you will observe a new “USB Serial Device” arrive in your Device Manager. The COM port listed below is for illustrative purposes only, as your COM port may be different from that shown. Right click on the “USB Serial Device” device that has just arrived and select “Update Driver Software”. Ensure you have the Titan III Gateway installation CDROM inserted into your CDROM drive at this time.
  • Page 25 Browse to your CDROM drive. Please note, the drive letter associated with your specific CDROM drive may be different from that illustrated below. Click the Next button, and at this point, Windows 11 will proceed to install the Titan III Wireless Gateway, with no further action required.
  • Page 26 At this time, the Windows Device Manager will now indicate the Titan III Gateway as a Network Adapter. The Titan III Gateway is properly installed when the Device Manager indicates it as a Network Adapter accordingly. Title: Titan III Gateway – Technical Reference Guide Revision: M Document # : 290303-001-NA Page 26 of 142...

  • Page 27: Installation Using Drivers Downloaded From The Internet

    3.2.4 INSTALLATION USING DRIVERS DOWNLOADED FROM THE INTERNET Prior to commencing installation, please download the drivers from the Internet via Ositech’s Technical Support Driver area. Please follow this link and scroll to select your device accordingly by the part number: https://www.ositech.com/download-files...
  • Page 28 The zip archive should now open. Copy the driver folder to your desktop. Connect the Titan III Gateway to your LIFEPAK 15 device and then power on the LIFEPAK 15 device. Start your computer system, and then connect the USB Cable to the Titan III Gateway and then insert the other end of the USB cable into any free USB port on your computer system.
  • Page 29 Right click on the “USB Serial Device” device that has just arrived and select “Update Driver Software”. Click Search automatically for drivers to proceed. Click the Next button, and at this point, Windows 11 will proceed to install the Titan III Wireless Gateway, with no further action required.

  • Page 30: Lifepak ® 15 Device Operations

    ® LIFEPAK 15 DEVICE OPERATIONS This section will illustrate how to use the Titan III Gateway device in a real world scenario, in conjunction with a LIFEPAK 15 device. In order to begin, you need to ensure you have the proper credentials to access the wireless network(s) that you intend to join, and as well, you will need your access credentials ®...
  • Page 31 Next, enter a password of your choice. Your chosen password must use at least 10 characters. With at least one capital letter, one lower case letter, one number and one special character from the list below: ! @ # $ < > ; ? % . , : ; + - ^ & “ ‘ / \ * ( ) _ [ ] Then click the Login button to proceed.
  • Page 32 On the initial launch of the Configuration Utility, if your Gateway is audio capable, you will be prompted to either Enable or Disable Audio recording capabilities. Should you wish to Enable Audio recording, click the Enable button. Alternatively, if you choose to Disable Audio recording, click the Disable button. You can always revert your choice, after a restore to factory settings.
  • Page 33 Click the Agree button to continue. The Configuration Utility will now appear and the Welcome page will greet you. On the left side of the Configuration Utility, click Basic, to access the Basic Settings page. Title: Titan III Gateway – Technical Reference Guide Revision: M Document # : 290303-001-NA Page 33 of 142...
  • Page 34 Here, you will enter a Description as a user-friendly name for the Titan III Wireless Gateway, keeping in mind that this field populates the associated column on the LIFENET System. As your Description, make this name unique to identify the location. Next, on the Basic Settings page, examine your entries for Gateway Identification.
  • Page 35 Depending on your specific product variant, you may or may not see either the New Wifi or New Cellular button accordingly. If you have selected to create a New Wifi connection, and if your Gateway is an international variant, at this time, you will be prompted to set the Country of operation.
  • Page 36 Your Country of operation will now be detected. When the detection process has completed, click the YES button to continue. The New Wifi Connection page will now appear. Enter a user-friendly descriptive name for the Connection Name which allows you to easily identify what this connection is for or its location. Title: Titan III Gateway –...
  • Page 37 The next step in your Wifi connection configuration is to determine the SSID you wish to join with. If you know the specific name of your appropriate SSID, please enter it now. If, however, you do not know your SSID, but you are within the range of your Wireless Network, you may click “View Available Wireless Networks”.
  • Page 38 Alternatively, if you have selected to create a New Cellular connection, the New Cellular Connection page will now appear. From the Select Cellular Provider pick list, select your appropriate cellular provider for which you have a valid and active data plan. Once you have selected the appropriate cellular provider, click the Save button to proceed.
  • Page 39 If your connection test has failed, you need to go back and alter your settings accordingly. DO NOT USE YOUR BROWSER’S BACK TO RETURN. Instead, please use the “Click here to navigate back” link. Refer to Appendix E for tips on troubleshooting your connections, using the results from your connection test as a guideline as to which stage has failed the test.
  • Page 40 The Gateway will now contact the LIFENET System and proceed with the registration process. Upon successful registration, you will receive confirmation informing you that the registration was successful. Your Titan III Gateway is now ready for use. You should now logout of the Configurator and close the browser window and unplug the device.

  • Page 41: Titan Iii Gateway Configuration Utility

    TITAN III GATEWAY CONFIGURATION UTILITY This section describes the Titan III Gateway Configuration Utility in greater detail. In order to have your Titan III Gateway functional for operations with your LIFEPAK 15 device, it needs to be configured for your specific connection prior to use. This is accomplished using the Titan III Gateway Configuration Utility.
  • Page 42 Next, enter a password of your choice. Your chosen password must use at least 10 characters. With at least one capital letter, one lower case letter, one number and one special character from the list below: ! @ # $ < > ; ? % . , : ; + - ^ & “ ‘ / \ * ( ) _ [ ] Then click the Login button to proceed.
  • Page 43 Click the Agree button to continue. The main Titan III Gateway Configuration Utility has seven sub areas on the left that are selectable; Welcome, Basic, Wireless, Audio (if audio equipped), Register Gateway, Advanced Settings, and Logout. Whenever you have finished your session with the Configurator, always click to Logout before disconnecting power to your Gateway.

  • Page 44: Welcome

    5.1 WELCOME Whenever you launch the Titan III Gateway Configuration Utility, it will open to the Welcome screen. Please note that after logging into the Configuration Utility and if 5 minutes of inactivity has elapsed, you will be forced to login to the Configuration Utility once again and any changes made during that time will have been discarded.

  • Page 45: Basic Settings

    5.2 BASIC SETTINGS To access the Basic Settings, please click Basic, from the left side of the Configuration Utility, and the Basic Settings options will appear. You will now observe the areas that comprise the Basic Settings: Description, Gateway Identification; Cellular Carrier (and its Automatic option), Model No., and Serial No., Telephone Number (and its Automatic option), Server URL pull down option, Username, Password, Re-enter password, and lastly an option to Enable/Disable Audible Feedback.

  • Page 46: Gateway Identification

    5.2.2 Gateway Identification The Gateway Identification options. This parameter consists of three parts. These include the Cellular Carrier (and its Automatic option), the Model Number, and your Gateway Serial Number. The Gateway ID is limited to a sum of 76 characters that comprises each of the sub components. Each component will populate the associated column on the LIFENET System when listing Gateways.

  • Page 47: Telephone Number

    5.2.3 Telephone Number The Telephone Number options. This entry will populate the phone column on the LIFENET System when listing Gateways. This field should auto populate itself under most conditions. 5.2.3.1 Telephone Number The Telephone Number option. The telephone number is retrieved from the CDMA radio or the inserted SIM card under most conditions.

  • Page 48: Username

    5.2.5 Username The Username option. This parameter is a user name associated with an account in which the Titan III Gateway device is to be registered. This is a valid user name used to log into an account on the LIFENET System.

  • Page 49: Enable Audible Feedback

    5.2.8 Enable Audible Feedback The Enable Audible Feedback option. This option will either enable or disable audible feedback from your Titan III Wireless Gateway. By default, this option is checked to Enable Audible Feedback, however if you wish to disable audible feedback, please uncheck this option. If you have the audible feedback feature enabled, you will then hear audible feedback beeps upon various conditions;...

  • Page 50: Wireless Settings

    5.3 WIRELESS SETTINGS To access the Wireless Settings options, on the left side of the Configuration Utility, select Wireless Settings. You will now observe the Connection options that comprise the Wireless Settings. The Wireless Settings are a local function on the Titan III Wireless Gateway. These settings will determine how the Titan III Gateway will connect to the Internet to allow communications with the LIFENET System.

  • Page 51: Connections

    5.3.1 CONNECTIONS 5.3.1.1 New Wifi Connection If you wish to create a New Wifi connection, please click the New Wifi button. Note, a maximum of 254 Wifi connections can be created. If your Gateway is an international variant, and at the first time accessing a New Wifi connection, you will be prompted to set the Country of operation.
  • Page 52 Your Country of operation will now be detected. When the detection process has completed, click the YES button to continue. The Create New Wifi Connection dialog will now appear. As part of your New Wifi Connection, the following fields comprise this connection. These include the Connection Name, Large Upload enabling, Backhaul Check, SSID Name, Band Preference, 2.4 GHz Band Mode, 5 GHz Band Mode, SSID Visibility, DiffServ, Bandwidth Limit, Authentication Type, Key, and an area to click to View Available Wireless Networks that are in your immediate range.

  • Page 53: Connection Name

    5.3.1.1.1 Connection Name The Connection Name. This field is used to name and describe your connection. This field is limited to 48 characters in length. It is recommended that you give the connection name a descriptive title representative of its location or environment. The following characters are not permitted for use in the connection name;...

  • Page 54: Band Preference

    5.3.1.1.5 Band Preference The Band Preference feature allows you select the Band of your choice. The default is Auto; however you may also select 2.4 GHz or 5 GHz to prefer the appropriate band. 5.3.1.1.1 2.4 GHz Band Mode The 2.4 GHz Band Mode feature allows you select the specific 2.4 GHz Band Mode of your choice. The default is 802.11 b/g/n;...

  • Page 55: Diffserv

    5.3.1.1.3 DiffServ The DiffServ pull down selector allows you to choose which Class of Service you wish to use for outbound packets over Wifi. The choices available for your selection include; None (00) which is default, CS7 (E0), CS6 (C0), CS5/EF (A0), CS4/AF4x (80), CS3/AF3x (60), CS2/AF2x (40) and CS1/AFx1 (20). 5.3.1.1.4 Bandwidth Limit The Bandwidth Limit pull down selector allows you to choose whether or not to enable this feature.

  • Page 56: Auth. Method

    5.3.1.1.7 Auth. Method If the Authentication Type is set to WPA-ENT or WPA2-ENT, the Auth. Method field will become present. The default Auth. Method is PEAP-MSCHAPV2 and is not user alterable. 5.3.1.1.8 User ID If the Authentication Type is selected to be WPA-ENT or WPA2-ENT, the User ID field will become present.
  • Page 57 Title: Titan III Gateway – Technical Reference Guide Revision: M Document # : 290303-001-NA Page 57 of 142...

  • Page 58: New Cellular Connection

    5.3.1.2 New Cellular Connection If you wish to create a New Cellular connection, please click the New Cellular button. Note, only ONE cellular connection can be created. The Create New Cellular Connection dialog will now appear. As part of your New Cellular Connection, the following fields comprise this connection.

  • Page 59: Select Cellular Provider

    5.3.1.2.1 Select Cellular Provider This box contains a list of the user selectable cellular service providers. From this list, you MUST first select the cellular service provider of your choice first; this is not optional. Selecting the cellular provider of your choice will load the appropriate cellular profile and credentials accordingly for your selected cellular provider.

  • Page 60: Apn String

    5.3.1.2.4 APN String The APN String option allows you to specify your cellular service provider’s Access Point Name parameter if required to make a connection to its cellular network. This field is limited to any 64 keyboard characters. If you select a service provider that requires an APN this field is automatically populated. If the APN is unknown, the APN populated will be ‘REQUIRES APN STRING’.

  • Page 61: Backhaul

    5.3.1.2.7 Backhaul The Backhaul option allows you to either enable the Backhaul check or disable this feature. By default, this option should be checked, to verify your backhaul connection. This feature performs a backhaul check to verify your internet connection and should remain selected. Unchecking this option should only be done under the guidance and direction of your local LIFENET System team.

  • Page 62: Connection Test

    5.3.1.3 Connection Test Once you have created at least one or more connections, you can now perform a live connection test to determine if your connection(s) are indeed functional to the Internet. In order to perform a connection test, you may either select a specific connection from your list of connections that you have created, or do not select any specific connection in order to test your overall connections list.

  • Page 63: Connection Management

    5.3.1.4 Connection Management When you have two or more Wireless Network connections, you may need to manage these connections. The connections listed below are merely illustrations, as your connections listed are probably different. In order to manage your connections, please select a connection you wish to manage. You will now be able to prioritize your connections, and/or edit, delete, copy or create a new connection.

  • Page 64: Connection Manipulation

    Now, you will observe the connection titled “HoustonWIFI3”, reprioritized to be the first connection to be attempted, should the wireless network be in range. Always remember to click the Save button, after you make your changes. Then, once ALL your changes have been made, click Apply Changes (from left side options) to apply these to your Titan III Wireless Gateway.

  • Page 65: Register Device

    5.4 REGISTER DEVICE The Titan III Gateway must be registered with the LIFENET System in order to proceed with any real world transmissions. On the left side of the Configuration Utility, select Register Device to continue. Once registration has completed successfully, this option changes to Unregister Device. In order to register, you MUST have a valid LIFENET account defined on the Basic page.
  • Page 66 You will be advised that your registration attempt has been successful. As a result, your Gateway is now fully ready for operations with your LIFEPAK 15 device for transmissions to the LIFENET System. Title: Titan III Gateway – Technical Reference Guide Revision: M Document # : 290303-001-NA Page 66 of 142...

  • Page 67: Unregister Device

    5.4.1 UNREGISTER DEVICE This option will only exist if the Gateway is currently registered. If you select Unregister Device, this feature will send the Unregister Device command to the LIFENET System. This command will remove your Titan III Gateway from the list of available Gateways on the LIFENET System. Click the Unregister Device button, to initiate this process.
  • Page 68 You will now be advised that your Titan III Gateway device has been successfully unregistered from the LIFENET System. Please be advised, that your Gateway device will NOT re-register itself the next time it is used to attempt to send a transmission to the LIFENET System, or perform a connection test. Alternatively, if you have selected to Unregister Device, but you do not have a valid Internet connection, only a local Unregistration will be performed, and your registration with the LIFENET System will be maintained.

  • Page 69: Audio

    5.5 AUDIO From the left side of the Configuration Utility, click Audio. These features are available to optimize audio recordings. These settings will typically not change from the default setup. DO NOT ALTER any of these settings without the advice of your local LIFENET System team. This tab will ONLY be visible if you are using audio transmission capable hardware.

  • Page 70: Import/Export Settings

    5.6.2 IMPORT/EXPORT SETTINGS To access the Import/Export Settings options, on the left side of the Configuration Utility, under the Advanced Settings, select Import/Export Settings. Please be advised, that only a configuration file from the same type of hardware is permitted. As an example, non-audio hardware can only import non-audio configuration files, and vice versa: only audio capable hardware can import audio capable configuration files, as configuration files are NOT interchangeable between different hardware variants.

  • Page 71: Import Configuration

    5.6.2.1 IMPORT CONFIGURATION If you wish to import an external, previously saved, Titan III Gateway configuration file, click the Choose File button to begin. You may import a Titan III Gateway product specific configuration, however cellular settings will not be imported. Note, you cannot import a configuration, if the Gateway is currently registered or if the configuration file is from a different model of the Titan III Gateway.
  • Page 72 You will now observe the configuration file that you have selected is ready to be imported. Click the Import button, and the configuration file you have selected will now be imported. Your selected configuration has now been successfully imported. However, remember that these changes have not yet been applied, so ensure you click Apply Changes from the left side of the Configuration Utility.

  • Page 73: Export Configuration

    5.6.2.2 EXPORT CONFIGURATION If you wish to export a Titan III Gateway configuration to an external file, click the Export button to begin. Windows will now save the configuration file to your systems default download folder. Title: Titan III Gateway – Technical Reference Guide Revision: M Document # : 290303-001-NA Page 73 of 142...

  • Page 74: Certificate Management

    5.6.3 CERTIFICATE MANAGEMENT To access the Certificate Management features, on the left side of the Configuration Utility, under the Advanced Settings, select Certificate Management. You will now observe the Certificate Management page. The Certificate Management page has two features, the View All Certificates tab and the Import Certificates tab. Title: Titan III Gateway –...

  • Page 75: View All Certificates

    5.6.3.1 View All Certificates Click the View All Certificates tab. On this tab, all the installed certificates on your Gateway are visible. From here, click on any certificate to observe the certificate’s provider. Title: Titan III Gateway – Technical Reference Guide Revision: M Document # : 290303-001-NA Page 75 of 142...

  • Page 76: Delete Certificates

    Click the Expand button to view the certificate’s full details. Here, you can examine the full details of the certificate. Click the Close button when you are finished viewing the contents of the certificate. 5.6.3.2 Delete Certificates If you wish to delete a certificate, select the certificate you choose to delete. Open the certificate entry, and place a check mark in the Delete Certificate box.

  • Page 77: Import Certificates

    At the bottom of the page, click the Apply Certificate Changes button to effect the deletion of the selected certificate. At this time, the Gateway will update the certificate trust store accordingly. Be patient during this time, as it may take a few moments to complete. Once the trust store has been updated, you will return to the Certificate Management page.
  • Page 78 Open the certificate you wish to import in Windows Notepad or WordPad and then copy the contents of the certificate to the Windows clipboard. Ensure the imported data conforms to the proper format including the marker lines as illustrated above. Then right click anywhere on the Import Certificates page, and proceed to paste the contents of the copied certificate.

  • Page 79: Wifi Supported Countries

    5.6.4 WIFI SUPPORTED COUNTRIES If your Gateway is the International version, you will observe the Wifi Supported Countries tab, from the left side of the Configuration Utility under the Advanced Settings. Here you may select any International country outside of the USA or Canada. If you have selected to create a New Wifi connection, and if your Gateway is an International variant, at this time, you will be prompted to set the Country of operation.
  • Page 80 Your Country of operation will now be auto detected if your PC is connected to the Internet. When the detection process has completed, click the YES button to continue. The country that is automatically selected should be the country you are currently in. If no Internet is detected or the country that was automatically selected is incorrect, you will have the option to Retry to automatically detect your country, Cancel or Manual Selection of Country.
  • Page 81 Click the Manual Selection button to choose your country. Pull down the Country selector and choose the country from which the Gateway will operate. Once you have selected the country of operation of your choice, click the Save button. Title: Titan III Gateway – Technical Reference Guide Revision: M Document # : 290303-001-NA Page 81 of 142...
  • Page 82 Due to regulatory domain compliance, at this time, a special password is required to finalize the country selection process. Please contact Physio-Control, now part of Stryker, Technical Support, or your local LIFENET team to proceed. Title: Titan III Gateway – Technical Reference Guide Revision: M Document # : 290303-001-NA Page 82 of 142...

  • Page 83: Restore Factory Settings

    5.6.5 RESTORE FACTORY SETTINGS If you wish to restore the factory settings, from the left side of the Configuration Utility, under Advanced Settings, please click “Restore Factory Settings”. This option is useful if you wish to load the factory default options and start your configuration fresh. Note, that any event logs, audio files and your existing username/password will be deleted during a restore to factory settings.
  • Page 84 After the reset to factory has been performed, you will be prompted to create login credentials. You must create secure credentials in order to login to the Configuration Utility. Enter a username of your choice, ensuring it is at least 8 characters in length. Next, enter a password of your choice.
  • Page 85 Then click the Login button to proceed. Next, if your Gateway is audio capable, you will be prompted to either Enable or Disable Audio recording capabilities. Should you wish to Enable Audio recording, click the Enable button. Alternatively, if you choose to Disable Audio recording, click the Disable button. Next, you will be prompted and are required to enter the Device Management User Information.
  • Page 86 Click the Agree button to continue. Title: Titan III Gateway – Technical Reference Guide Revision: M Document # : 290303-001-NA Page 86 of 142...

  • Page 87: Debug Log

    5.6.6 DEBUG LOG To view the Debug Log options, please select Debug Log from the left side menu, under the Advanced Settings. The Debug Log is useful for general troubleshooting. Should you experience any operational difficulties, examining the Debug Log should assist with your diagnostic troubleshooting. The Debug Log contains pertinent information that is relevant in technical support situations, should the need arise.

  • Page 88: Delete Debug Log

    5.6.6.1 Delete Debug Log Click the Delete button to delete your existing Debug Log file. When you click Delete, you will then be prompted to confirm you wish to delete the Debug Log. Click OK to confirm, or click Cancel. 5.6.6.2 Export Debug Log Click the Export Log button if you wish to have an external copy of the Debug Log.

  • Page 89: Other

    5.6.7 OTHER To access the Other functions, from the left side of the Configuration Utility, under the Advanced Settings, click Other. The Other functions available include the options to Perform a Firmware Upgrade on the Titan III Wireless Gateway, Edit the User Device Management information, and the ability to Change your Login Credentials.

  • Page 90: Perform Firmware Upgrade

    5.6.7.1 Perform Firmware Upgrade Should you be advised that a firmware upgrade is available, you will be able to field upgrade your Titan III Gateway without returning your unit to factory. To perform a firmware upgrade, under the Other options, click the Perform Firmware Upgrade option to begin.
  • Page 91 A new dialog window will now appear. At this point, locate and select your firmware upgrade file. Once you have selected the firmware upgrade file, click the Open button to proceed. While the update is in progress, you will observe its progress, and then when the software has been uploaded to the Titan III Wireless Gateway, click the OK button to continue.
  • Page 92 Once you click OK, the Titan III Gateway Software Update page will display its status. Please be patient during this time, as this process can take approximately 2.5 minutes to complete. Once the update has completed, you will then be advised of the current software version that you have just upgraded to.

  • Page 93: Edit User Device Management Info

    5.6.7.2 Edit User Device Management Info There may be instances when you wish to alter the User Device Management Information for your Gateway. This could be due to staff changes, email address updates, etc. Click Edit User Device Management Info to proceed. At this time, you will view the currently stored Device Management User Information.

  • Page 94: Change Login Credentials

    5.6.7.3 Change Login Credentials If you prefer, you may change your login credentials to something more unique from the factory defaults. If you do decide to make these changes, please make note of your new login credentials, as you will require these for any future login attempts.

  • Page 95: Technical Support

    Alternatively, if you would prefer to send an email to Physio-Control, now part of Stryker, Technical Support, the email address is solutioncenter@stryker.com. NOTE: For users outside of North America, please contact your local LIFENET System team. Manufactured by: Ositech Communications, Inc. 430 Laird Road, Units 5-7 Guelph, Ontario N1G 3X7 Title: Titan III Gateway –...

  • Page 96: Appendix A: 3G Cdma Cellular Pre-Authorization

    APPENDIX A: 3G CDMA CELLULAR PRE-AUTHORIZATION CDMA (Verizon): CDMA (Verizon) 3G cellular operations do not require a SIM card. However, the cellular radio itself must be pre-authorized for service prior to attempting local activation. In order to pre-authorize your cellular radio with your CDMA (Verizon) service provider, you need to retrieve the MEID of the cellular radio.

  • Page 97: Appendix B: 3G Verizon (Cdma) Activation / Reactivation

    APPENDIX B: 3G VERIZON (CDMA) ACTIVATION / REACTIVATION If you have selected to create a new Cellular connection to the Verizon network, and you have received the indication that the 3G CDMA Device is not activated, this may be due to a variety of reasons.
  • Page 98 If the activation process is successful, you will be returned to the Wireless Settings page without further notice regarding activation. Please remember to Apply Changes when complete. If, alternatively, the activation process has failed once again, you will receive another onscreen dialog.
  • Page 99 At this point, the cellular radio will attempt to reactivate its service with Verizon. Please be patient during this time, as it may take up to 5 minutes for this process to complete. If the reactivation process was successful, you will be returned to the Wireless Settings page. Remember to click to Save.

  • Page 100: Appendix C: 3G Sim Card Removal / Insertion

    APPENDIX C: 3G SIM CARD REMOVAL / INSERTION If your Ositech Titan III Gateway has support for 3G Cellular operations, you may have the need to either insert or remove an existing SIM Card. This section will illustrate the removal and/or insertion of a SIM Card into your Cellular capable Gateway.
  • Page 101 6. Using the small flat head screwdriver, press the center pin of the expanded rivet downwards, such that it unlocks the rivet. Repeat this process for all four rivets. 7. Once all four rivets have been unlocked, invert the clam shell case such that the rivets may be grasped for removal using the tweezers.
  • Page 102 8. Using the tweezers, remove all four rivets by simply pulling them up. Keep the rivets handy for reuse later to close the clam shell case when done. 9. Now that all four rivets have been removed, grasp the clam shell case, and invert the case. The bottom case of the clam shell will now be facing up.
  • Page 103 10. Using one hand, gently separate the clam shell by lifting the bottom side of the clam shell upwards. 11. You should now observe the internal components of the Gateway. Title: Titan III Gateway – Technical Reference Guide Revision: M Document # : 290303-001-NA Page 103 of 142...
  • Page 104 12. This step can be omitted, if your Ositech Titan III Gateway does not have the Audio feature. Observe the aluminum foil tape. Gently lift the aluminum foil tape to expose the microphone cord below. After you have lifted the aluminum foil tape, unplug the microphone cord from the microphone jack.
  • Page 105 14. Prepare for SIM Card removal or insertion. To remove an existing SIM Card, simply press the inserted SIM Card until such time you feel the click which unseats the SIM Card. Grasp the SIM Card and remove it straight out. Alternatively, to insert a SIM Card, ensure you have the SIM Card oriented properly.
  • Page 106 16. Replace the SIM Card slot cover accordingly. 17. Reconnect the microphone cord into the microphone jack. (For Gateways with Audio feature only) Title: Titan III Gateway – Technical Reference Guide Revision: M Document # : 290303-001-NA Page 106 of 142...
  • Page 107 18. At this point, using the existing aluminum foil tape, secure the microphone cord assembly. See illustration below. (For Gateways with Audio feature only) 19. Next, ensure all cables, connectors and antennae are fully seated and secured to the Gateway. Once you have verified all cabling, etc, you will need to route the Hypertronic cable properly.
  • Page 108 20. Prepare to close the clam shell case. 21. Close the clam shell case. Ensure the Hypertronic cable exiting the Gateway is not being pinched at this time. Title: Titan III Gateway – Technical Reference Guide Revision: M Document # : 290303-001-NA Page 108 of 142...
  • Page 109 22. Invert the Gateway, so that the rivets can be reinserted into the clam shell case. Insert all four rivets, and make sure you push them fully into the clam shell case. You may use the tweezers to insert the rivets, and then use the flat head screwdriver to ensure they are fully seated and locked into place.
  • Page 110 24. At this point, you will need to configure your Gateway for cellular operations. Refer to Section 5 regarding configuration. Once you have configured your Gateway, you may then refer to the Gateway Placement Guide, and replace the Gateway in the side pouch of your LIFEPAK 15 device. Title: Titan III Gateway –...

  • Page 111: Appendix D: 4G Sim Card Removal / Insertion

    APPENDIX D: 4G SIM CARD REMOVAL / INSERTION If your Titan III Gateway has support for 4G Cellular operations, you may have the need to either insert or remove an existing SIM Card. This section will illustrate the removal and/or insertion of a SIM Card into your Cellular capable Gateway.
  • Page 112 6. With the clear plastic front face place removed, you will now observe the rubber SIM Card slot cover. 7. Remove the SIM Card slot cover, and set aside for reuse. Prepare for SIM Card removal or insertion. To remove an existing SIM Card, simply press the inserted SIM Card until such time you feel the click which unseats the SIM Card.
  • Page 113 8. Insert the SIM Card at this point, press and feel for it to click and lock in place. A properly inserted SIM Card will be flush with the face plate and will not stick out. 9. Replace the SIM Card slot cover accordingly. Title: Titan III Gateway –...
  • Page 114 10. Place the clear plastic front cover back on the Gateway, and proceed to tighten both Phillips screws snugly. Do Not Over Tighten the cover screws. 11. At this point, you will need to configure your Gateway for cellular operations. Refer to Section 5 regarding configuration.

  • Page 115: Appendix E: How To Reset Username And Password

    APPENDIX E: HOW TO RESET USERNAME AND PASSWORD If you forget your Username and/or Password, you can restore the default Username and Password. However, resetting your Username and Password to their default values, will also result in the restoration of the factory defaults of the Titan III Wireless Gateway. Note that all event logs, audio files, and your registration will also be deleted during this process.

  • Page 116: Appendix F: Troubleshooting Failed Connections

    APPENDIX F: TROUBLESHOOTING FAILED CONNECTIONS This area will help you to diagnose your failed connection tests. Please refer to your failed test to determine at which part of the test needs to be diagnosed further. Once the connection test has completed running, the results are displayed as shown below. Your results will not be identical, as this is dependent on your configuration and the test environment.
  • Page 117 Wifi Failed Connections: A complete Wifi Connection test consists of 5 sub tests to verify the connection. The first Wifi sub test involves the wireless access point. It verifies that the wireless access point is visible and employs the use of your selected Authentication Type If you encounter a failure at this stage, verify that the SSID name you entered is indeed correct, it is in range and uses your selected Authentication Type.
  • Page 118 Cellular Failed Connections: A complete Cellular Connection test consists of 6 sub tests to verify the connection. The first Cellular sub test involves the cellular radio, and verifies that it is active. If you encounter a failure at this stage, you need to verify the Gateway is externally powered while connected to USB.
  • Page 119 ** CISCO WLC Access Points- Operations With CCX Enabled ** If you are attempting to connect to a CISCO WLC Access Point(s), with the CCX (Cisco Compatible Extensions) options enabled, this may cause unreliable operations with Titan III Wireless Gateways. Should the CCX option be enabled, the Titan III Wireless Gateways may fail authentication with the CISCO Access Point(s).

  • Page 120: Appendix G: Communication Requirements For Audio Operation

    APPENDIX G: COMMUNICATION REQUIREMENTS FOR AUDIO OPERATION Due to the large amount of audio data (can be as large as 59-Mbytes) that can possibly be uploaded from the Titan III Audio Cellular Wireless Gateway; consideration must be given to the communication connection being used.
  • Page 121 Communication connection bandwidth must be determined with the aid of tools available on the internet. To determine the bandwidth of the communication connection you will need to connect to the wireless access point using a desktop/laptop computer. Launch a browser and visit a website such as www.speedtest.net that will allow you to test the upload speed to the internet.

  • Page 122: Appendix H: Front Panel Led's

    APPENDIX H: FRONT PANEL LED’S The Titan III Gateway front panel, shown below, has a number of LED’s to help assist in determining the state of the unit. Not all the LED’s are used for the Titan III Gateway functionality. Those that are used are described below.

  • Page 123: Appendix I: Expected Audible Responses

    APPENDIX I: EXPECTED AUDIBLE RESPONSES This appendix describes the various audible responses that are possible with the Titan III Wireless Gateway. Scenario 1: Successful Transmission (Without Audio Transmission) In this scenario, when a successful transmission has occurred, you will hear two high toned beeps followed by two low toned beeps, as a signal of your success.

  • Page 124: Appendix J: Status Page

    APPENDIX J: STATUS PAGE The Status Page provides extensive diagnostic and statistical data regarding the current operations of the Titan III Wireless Gateway. Access to the Gateway Status Page is made conveniently through Internet Explorer. Once you launch Internet Explorer, you may access the status page directly with the following URL;...
  • Page 125 At the top of the status page, you will observe the Gateway firmware version, as well its associated electronic serial number. This information is provided for your convenience. The Wifi connection details provided include the acquired IP parameters (IP Address, Broadcast Address, Subnet Mask, Default Gateway and DNS Servers), Transmit and Receive Statistics, the SSID and BSSID that the Gateway is currently associated with, the current Wifi Connection Speed, and the Wifi Signal Strength (in –dBm).
  • Page 126 The Cellular connection details provided include the acquired IP parameters (IP Address, P-t-P Address, Subnet Mask, Default Gateway and DNS Servers), Transmit and Receive Statistics, Signal Strength (in - dBm), the Registration Status, the SIM Card ID, the Radio Interface, the Data Bearer, the Device ID (the IMEI of the cellular radio during LTE/UMTS operations or the MEID of the cellular radio during 3G CDMA operations), the Provider Name and the Roaming Indicator.

  • Page 127: Appendix K: Understanding Transmission Connections

    APPENDIX K: UNDERSTANDING TRANSMISSION CONNECTIONS The Titan III Gateway has been designed to allow the user to define the optimum connectivity path to the LIFENET System via the Internet connection it maintains. The connection list contains all the possible connections, Wifi and/or Cellular, that can be attempted. Entries on the connection list are prioritized from the highest to lowest priority.
  • Page 128 Access Point is found, disconnect the current connection... If only ECG data needs to be sent, do a Wifi scan to determine if any Access Point is in range that has a higher connection priority than the cellular connection. If an Access Point is found, disconnect the current connection.

  • Page 129: Appendix L: Regulatory Compliance Information

    APPENDIX L: REGULATORY COMPLIANCE INFORMATION FCC DECLARATION OF CONFORMITY: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 130: Eu Declaration Of Conformity

    EU DECLARATION OF CONFORMITY: Hereby, Ositech Communications Inc. declares that the applicable Titan III Gateway is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.ositech.com/regulatory-titan-iii-gateway-eu-declaration-of-conformity/ Title: Titan III Gateway – Technical Reference Guide...

  • Page 131: Appendix M: Hardware Specifications

    APPENDIX M: HARDWARE SPECIFICATIONS Interfaces: USB: Full Speed (10 Mbps) USB Connector: Type B Jack Communication: Serial, RS232 compatible voltage levels, 115200 bps Communication Connector: Hypertronics Power Connector: Hypertronics Power Requirements: 6.5V to 13.2V Current Draw - Simultaneous Cellular (GPRS 2UP+2DN) and WiFi Peak Instantaneous Current: 1.3A max @ 6.5V Average Current:...

  • Page 132: Wlan Antenna

    RF SPECIFICATIONS: WLAN Band Protocol Frequency Modulation Bandwidth TX Power (MHz) (MHz) (dBm) 2402 – 2482 2.4 GHz 802.11b 16 ± 2 2402 – 2482 802.11g 14 ± 2 802.11n 2402 - 2482 13 ± 2 (HT 20, MCS7) 11 ± 2 (HT 40, MCS7) 5 GHz 802.11a 20,40,80...
  • Page 133 3G CELLULAR Radio Access Name Band Frequency Uplink (TX) (MHz) Downlink (RX) (MHz) TX Power Technology (MHz) (dBm) 824 – 849 875 – 885 UMTS 824 – 849 869 – 894 880 – 915 925 – 960 E-GSM VIII 1850 – 1910 1930 –...

  • Page 134: Appendix N: Ositech Limited Warranty

    OSITECH as specified above. This warranty is in lieu of all other warranties, expressed or implied and no representative or person is authorized to assume for OSITECH any other liability in connection with the sale of equipment. Title: Titan III Gateway – Technical Reference Guide...
  • Page 135 Any legal action arising from the purchase or use of Ositech Product shall be commenced within one year from the accrual of the cause of action, or barred forever. In no event shall Ositech liability under this warranty or otherwise exceed the greater of $1,000 or the purchase price of the product giving rise to the cause of action.

  • Page 136: Appendix O: Data Management Client Operations

    APPENDIX O: DATA MANAGEMENT CLIENT OPERATIONS The Titan III Gateway includes data management client operations which can handle Firmware Over The Air updates, if available. If your Gateway has a Firmware Over The Air update pending, there will be two indicators. The first indicator is audible and the second indicator is visual.
  • Page 137 You will now be advised that the update process may take some time. Please be patient during this time, as the update may take up to one half hour, depending on your wireless connections that you have defined on your Gateway. Click the Start Update button to continue. If you have at least one Wifi connection and a Cellular connection defined, you will now be prompted to decide which connection to use to download the firmware update.
  • Page 138 The Firmware Over The Air update will now commence. Please be patient during this time, as the total process may take one half hour. The Gateway will create the wireless connection to the Internet, and in this case a Wifi connection. The firmware update package is now being downloaded to the Titan III Wireless Gateway.
  • Page 139 After the firmware update package has been downloaded from the Internet successfully, the update package is extracted. Once the firmware package has been successfully extracted, the firmware is downloaded to the cellular radio to update it accordingly. Title: Titan III Gateway – Technical Reference Guide Revision: M Document # : 290303-001-NA Page 139 of 142...
  • Page 140 After the cellular radio has been successfully updated, it will be restarted at this time. You will now be advised that the cellular firmware update process was successful. Should you need to access the Configurator, click the Start Configurator button. Otherwise, click the Close button or close your browser session manually.

  • Page 141: Appendix P: Lockout From Configuration Utility

    APPENDIX P: LOCKOUT FROM CONFIGURATION UTILITY The Titan III Gateway Configuration Utility includes a security feature that will lockout anyone after 3 consecutive failed login attempts. A failed login attempt is a condition in which the username and/or password entered are incorrect. In the example below, the user has entered incorrect login credentials and is advised that 2 more login attempts will be permitted before the 5 minute lockout takes effect.
  • Page 142 Once the 5-minute lockout time has expired, you will be allowed to re-enter your Username and Password accordingly. Alternatively, if do not wish to wait until the 5-minute lockout expires, you may power cycle your Gateway and start once again normally. Title: Titan III Gateway –...

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