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Cisco Wireless 9172H Series Installation Manual
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Cisco Wireless 9172H Series Installation Manual

Cisco Wireless 9172H Series Installation Manual

Wi-fi 7 access point
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Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware
Installation Guide
First Published: 2025-05-09
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883

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Summary of Contents for Cisco Wireless 9172H Series

  • Page 1 Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide First Published: 2025-05-09 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...
  • Page 2 Cisco has more than 200 offices worldwide. Addresses and phone numbers are listed on the Cisco website at www.cisco.com/go/offices. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: https://www.cisco.com/c/en/us/about/legal/trademarks.html.

  • Page 3: Table Of Contents

    Installing the Access Point Unpacking the Package Package contents Unpacking the Access Point Cisco Orderable Accessories Performing a Preinstallation Configuration Preinstallation Checks and Installation Guidelines Mounting the access point Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 4 This device meets international guidelines for exposure to radio waves This Device Meets FCC Guidelines for Exposure to Radio Waves This Device Meets the Industry Canada Guidelines for Exposure to Radio Waves Additional Information on RF Exposure Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 5 Contents Declaration of Conformity Statements Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 6 Contents Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 7: Preface

    Communications, services, and additional Information, on page viii About this guide This guide provides instructions to install and mount your Cisco Wireless 9172H Wi-Fi 7 Series access point, also referred to as the access point or AP in this document. This guide also contains troubleshooting information and links to resources that can help you configure the AP.

  • Page 8: Related Documentation

    Cisco Bug Search Tool (BST) is a gateway to the Cisco bug-tracking system, which maintains a comprehensive list of defects and vulnerabilities in Cisco products and software. The BST provides you with detailed defect information about your products and software.

  • Page 9: About The Access Point

    Cisco Wireless 9172 Series Access Points Data Sheet Cisco Wireless 9172H Wi-Fi 7 Access Point Features The Cisco Wireless 9172H Wi-Fi 7 AP is designed to work in both a Cisco Catalyst 9800 Series Wireless Controller and a Meraki cloud-based deployment.
  • Page 10 In this mode, the AP behaves like an autonomous AP, but is managed by the controller. Here, the AP can continue to function even if connection to the controller is lost. Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 11 About the Access Point Cisco Wireless 9172H Wi-Fi 7 Access Point Features • Monitor mode: In this mode, specified Cisco APs can exclude themselves from handling data traffic between clients and the infrastructure. These APs act as dedicated sensors for location-based services (LBS), rogue AP detection, and intrusion detection system (IDS).When APs are in monitor mode,...

  • Page 12: Ap Model Numbers And Regulatory Domains

    With the new Wi-Fi 7 APs, Cisco now has one AP portfolio that can be used either with the Meraki cloud native network or Cisco Catalyst on-premise controller-based deployments. With the introduction of the one AP portfolio, it is essential to have a single product ID (PID) at manufacturing, to simplify logistics or operations.
  • Page 13 Radio Frequency Bands Maximum Total EIRP Power Level (dBm) Wi-Fi 2.412–2.472 GHz 5.180–5.250 GHz 5.250–5.350 GHz 5.470–5.725 GHz 5.725–5.850 GHz 5945–6425 GHz Bluetooth Low Energy (BLE) 2400–2483.5 MHz 9.92 Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 14 About the Access Point Operating Frequency and Effective Isotropic Radiated Power Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 15: Hardware Features

    • Connectors and ports on the AP, on page 7 Connectors and ports on the AP This section contains figures showing the connectors, ports, and LEDs on the CW9172H. Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 16 Passthrough Ethernet port AIR-AP-BRACKET-W4 System LED LAN ports Ethernet status LEDs Security screw hole for CW-MNT-H1 Mount bracket detent tool access hole for RJ-45 console port with cover CW-MNT-H1 Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 17 Figure 2: CW9172H rear view Bottom cover Passthrough Ethernet port 2.5G uplink WAN port Reset button For information on how to use the reset button, see Using the Mode Button Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 18 Hardware Features Connectors and ports on the AP Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 19: Installing The Access Point

    • Long Torx (25mm) security screw • Two short flat head T8 Torx M2.5x12mm security screws • Mylar label to cover the screw Note The CW9172H is also compatible with MA-MNT-MR-H1A and AIR-AP-BRACKET-W4. Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 20: Unpacking The Access Point

    For more information, see the power injector data sheet. AIR-PWRINJ6= A 802.3at power injector when PoE is not available Power Specifications: 30W, 55VDC For more information, see the power injector data sheet. Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 21: Performing A Preinstallation Configuration

    The following illustration shows the preinstallation configuration setup: Perform the following steps: Before you begin Ensure that the Cisco Controller is connected to the network. Use the procedure for CLI or GUI, as described in the release-appropriate Cisco Catalyst 9800 Series Wireless Controller Software Configuration Guide.
  • Page 22 • The AP checks for cloud connectivity and attempts to connect to the Meraki dashboard. • If the AP is unable to find cloud connectivity, it uses fast offline migration to look for a Cisco Catalyst 9800 Controller. The AP uses DHCP, DNS, and L2 discovery mechanisms for the migration. For more...

  • Page 23: Preinstallation Checks And Installation Guidelines

    The AP may face issues while booting if you use an unterminated console cable (not plugged into any device or terminal) or a console cable that is more than one meter in length. Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 24: Mounting The Access Point

    • Allen key or security release tool • Long Torx (25mm) security screw • Two short flat head T8 Torx M2.5x12mm security screws • Mylar label to cover the screw Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 25 • use the RJ45 jumper cable to connect the PoE port to the pass-through port at the back of the AP, or • connect the PoE supply cable to the pass-through port on the base of the AP. Figure 3: CW-MNT-H1 or MA-MNT-MR-H1A: Routing the passthrough cable from the back Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 26 Mount the AP directly on a wall using a wall bracket Figure 4: AIR-AP-BRACKET-W4: Routing the passthrough cable from the back Step 3 Fasten the bracket to the wall using screws. Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 27 Installing the Access Point Mount the AP directly on a wall using a wall bracket Figure 5: Fasten CW-MNT-H1 or MA-MNT-MR-H1A to the wall Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 28 Line the top edge of the AP with the top tab of the bracket, and guide the AP until its top tabs are locked into the bracket. Step 5 Adjust the AP to guide its bottom slot into the cradle’s bottom tab until the AP's bottom slot clicks into place with the bracket. Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 29 Figure 7: Lock the AP into CW-MNT-H1 or MA-MNT-MR-H1A Figure 8: Lock the AP into AIR-AP-BRACKET-W4 Step 6 Secure the AP to the bracket using the included Torx security screw. Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 30 Installing the Access Point Mount the AP directly on a wall using a wall bracket Figure 9: Secure AP to CW-MNT-H1 or MA-MNT-MR-H1A Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 31: Mount On A Wall Using A Wall Spacer Accessory

    • Allen key or security release tool • Two short Torx security screws (12mm) Procedure Step 1 Fasten the spacer accessory (CW-ACC-SPACER1-00) to the wall or junction box using screws. Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 32 Attach the male end of the ethernet adapter to the uplink port of the AP. If there is a pass through device, use the second male to female adapter to attach the male end of the ethernet adapter to the pass through port. Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 33 Adjust the AP to guide its bottom slot into the cradle’s bottom tab until the AP's bottom slot clicks into place with the bracket. Step 8 Secure the AP to the bracket using the included Torx security screw. Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 34: Mount On A Wall Using A Port Lock Accessory

    Align the wall mount bracket over the port lock accessory and use screws to attach the port lock accessory to the wall or junction box. Step 2 Route the uplink ethernet cable through the spacer and plug it into the ethernet adapter. Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 35 Connect the uplink cable into the uplink port or insert the jumper cable to connect the uplink to the passthrough port on the back of the AP. Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 36 Adjust the AP to guide its bottom slot into the cradle’s bottom tab until the AP's bottom slot clicks into place with the bracket. a) Connect the uplink cable to the bottom passthrough port if the jumper cable was used in 3.a, on page Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 37 Step 6 Use the Allen key tool to secure the port cover using the 25mm torx screw on the right side and 12mm torx screw on the left side. Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 38: Mount On A Desk Using A Desktop Accessory

    • Torx security screw (12mm) • Desktop K-lock bracket and screw Procedure Step 1 Connect the ethernet cable to the pass through jumper port at the back of the AP. Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 39 Line the top edge of the AP with that of the desk mount accessory, and guide the bottom slot of the AP into the bottom tab of desktop cover until the AP clicks into place in the desktop cover. Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 40 Installing the Access Point Mount on a desk using a desktop accessory Step 3 Place the AP along with the attached desktop cover onto the desktop base. Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 41 Secure the AP to the desktop kit using the included Torx security screw. Note To physically secure the AP, use the Kensington lock attachment that comes with the desktop accessory. Attach the bracket to the desktop cover and screw it. Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 42 Installing the Access Point Mount on a desk using a desktop accessory Step 5 Connect the uplink cable to the pass through port and the local LAN cables to the LAN port. Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 43: Powering The Access Point

    6-GHz mGig link PoE Out Max PoE at radio radio radio speed 802.3bt class 5 2.5G 41 W (UPoE) (15.4W) 802.3at (PoE+) 2.5G 25.5 W 802.3af (PoE) 12.95 W Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 44 Installing the Access Point Powering the Access Point Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 45: Configuring And Deploying The Access Point

    Guide for the relevant release. Note • To configure a fresh out of the box AP to the Meraki Dashboard or Cisco Catalyst 9800 Controller, see Cisco Wireless Global Use AP Deployment Guide. • If the organisation policy does not allow and the AP intends to join the controller, use fast offline migration technique.

  • Page 46: Deploying The Access Point On A Wireless Network

    Check the connection between the access point and the Cisco Wireless Controller, and be sure that the access point and the Cisco Wireless Controller are either on the same subnet or that the access point has a route back to its primary, secondary, and tertiary Cisco Wireless Controller.
  • Page 47 Blinking red Ethernet link not operational Ethernet failure Blinking blue Configuration recovery in progress Image recovery Boot loader warnings Cisco Linux errors Cycling through Blue-green-red-off General warning, insufficient inline power Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 48 Ethernet link at 10G/5G/2.5G Orange Ethernet link at 1G/100M Blinking green Data transmission is at 10G/5G/2.5G Blinking orange Data transmission at 1G/100M Ethernet link established at Left single LED status Green 10G/5G/2.5G/1G/100M Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 49: Troubleshooting

    C H A P T E R Troubleshooting • Using the reset button, on page 41 • Troubleshooting the Access Point to Cisco Controller Join Process, on page 42 • Important Information for Controller-Based Deployments, on page 43 • Configuring DHCP Option 43, on page 43...

  • Page 50: Troubleshooting The Access Point To Cisco Controller Join Process

    All the CAPWAP error messages can be viewed from the syslog server itself. If the CW9172H is in Meraki Management mode, it does not attempt to join the Cisco 9800 Wireless Controller. Contact the Meraki support team to perform the migration procedure on the AP.

  • Page 51: Important Information For Controller-Based Deployments

    DHCP Option 43 is limited to one access point type per DHCP pool. You must configure a separate DHCP pool for each access point type. The Cisco CW9172H access point uses the type-length-value (TLV) format for DHCP Option 43. DHCP servers must be programmed to return the option based on the access point DHCP Vendor Class Identifier (VCI) string (DHCP Option 43).
  • Page 52 • Length: Number of controller IP addresses x 4 • Value: IP addresses of the wireless controller management interfaces listed sequentially in Hex code. To configure DHCP Option 43 in the embedded Cisco IOS DHCP server, follow these steps: Note The procedure describes configuration process for an AP that has completed the intial discovery process.

  • Page 53: Safety Guidelines And Warnings

    In order to comply with FCC radio frequency (RF) exposure limits, antennas should be located at a minimum of 16.14 inches (41 cm) or more from the body of all persons. Statement 332 Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 54 Ultimate disposal of this product should be handled according to all national laws and regulations. Warning To reduce the risk of fire or bodily injury, do not operate the unit in an area that exceeds the maximum recommended ambient temperature of: 122°F (50°C) Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 55: Declarations Of Conformity And Regulatory Information

    European Community, Switzerland, Norway, Iceland, and Liechtenstein Compliance, on page 51 • United Kingdom Compliance, on page 52 • Administrative Rules for Cisco Wireless Access Points in Taiwan, on page 52 • Declaration of Conformity for RF Exposure, on page 53 •...

  • Page 56: Vcci Statement For Japan

    Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 57: Guidelines For Operating Cisco Wireless Access Points In Japan

    Warning Access Point Models CW9172H Guidelines for Operating Cisco Wireless Access Points in Japan This section provides guidelines for avoiding interference when operating Cisco Wireless access points in Japan. These guidelines are provided in both Japanese and English. この機器の使用周波数帯では、電子レンジ等の産業・科学・医療用機器のほかエ場の製造ライン 等で使用されている移動体識別用の構内無線局（免許を要する無線局）及び特定小電力無線局（免...

  • Page 58: Canadian Compliance Statement

    Safety Law prohibits the use of UL-certified cables (that have the “UL” shown on the code) for any other electrical devices than products designated by CISCO. The use of cables that are certified by Electrical Appliance and Material Safety Law (that have “PSE” shown on the code) is not limited to CISCO-designated products.

  • Page 59: European Community, Switzerland, Norway, Iceland, And Liechtenstein Compliance

    Note This equipment is intended to be used in all EU and EFTA countries. Outdoor use may be restricted to certain frequencies and/or may require a license for operation. For more details, contact Cisco Corporate Compliance. Access Point Models: CW9172H...

  • Page 60: United Kingdom Compliance

    Cisco Systems, Inc.125 West Tasman Drive San Jose, CA 95134-1706 USA Administrative Rules for Cisco Wireless Access Points in Taiwan This section provides administrative rules for operating Cisco Wireless access points in Taiwan. The rules for all access points are provided in both Traditional Chinese and English. Traditional Chinese Translation 【低功率射頻器材技術規範】取得審驗證明之低功率射頻器材，非經核准，公司、商號或使用者均...

  • Page 61: Declaration Of Conformity For Rf Exposure

    This device meets international guidelines for exposure to radio waves The Cisco CW9172H device includes a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) recommended by international guidelines.

  • Page 62: This Device Meets The Industry Canada Guidelines For Exposure To Radio Waves

    This Device Meets the Industry Canada Guidelines for Exposure to Radio Waves The Cisco CW9172H device includes a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) as referenced in Health Canada Safety Code 6.

  • Page 63: Additional Information On Rf Exposure

    Additional Information on RF Exposure You can find additional information on the subject at the following links: • Cisco Systems Spread Spectrum Radios and RF Safety white paper at this URL: http://www.cisco.com/warp/public/cc/pd/witc/ao340ap/prodlit/rfhr_wi.htm • FCC Bulletin 56: Questions and Answers about Biological Effects and Potential Hazards of Radio Frequency Electromagnetic Fields •...
  • Page 64 Declarations of Conformity and Regulatory Information Declaration of Conformity Statements Cisco Wireless 9172H Series Wi-Fi 7 Access Point Hardware Installation Guide...