Cisco 9172I Series Hardware Installation Manual
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Cisco 9172I Series Hardware Installation Manual

Cisco 9172I Series Hardware Installation Manual

Wireless wi-fi 7 access point
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Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation
Guide
First Published: 2025-02-18
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883

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  • Page 1 Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide First Published: 2025-02-18 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883...
  • Page 2 Cisco has more than 200 offices worldwide. Addresses and phone numbers are listed on the Cisco website at www.cisco.com/go/offices. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: https://www.cisco.com/c/en/us/about/legal/trademarks.html.

  • Page 3: Table Of Contents

    Connectors and ports on the AP C H A P T E R 3 Installing the Access Point Unpacking the Package Package contents Unpacking the Access Point Cisco orderable accessories Performing a preinstallation configuration Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 4 This device meets FCC guidelines for exposure to radio waves This device meets the industry Canada guidelines for exposure to radio waves Additional information on RF exposure Declaration of conformity statements Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 5 Contents A P P E N D I X A Transmit Power and Receive Sensitivity Values Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 6 Contents Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 7: Preface

    This guide provides instructions to install your Cisco access point and provides links to resources that can help you configure it. This guide also provides mounting instructions and troubleshooting information. Note that the Cisco Wireless 9172I Wi-Fi 7 Access Point is referred to as access point or AP in this document. Conventions This document uses the following conventions for notes, cautions, and safety warnings.

  • Page 8: Related Documentation

    Cisco Bug Search Tool (BST) is a gateway to the Cisco bug-tracking system, which maintains a comprehensive list of defects and vulnerabilities in Cisco products and software. The BST provides you with detailed defect information about your products and software.

  • Page 9: About The Access Point

    • Cisco Catalyst Center (formerly known as Cisco DNA Center) on-premises • Cisco Catalyst stack • Meraki cloud-based stack A full listing of the AP's features and specifications is provided in the Cisco Wireless 9172I Wi-Fi 7 Access Point Data Sheet, at: Cisco Wireless 9172 Series Access Points Data Sheet.
  • Page 10 • CleanAir Pro Technology: Provides advanced spectrum intelligence for 2.4 GHz, 5 GHz, and 6 GHz bands. Supports high-speed spectrum analysis across channel widths from 20 MHz to 320 MHz. The technology identifies and mitigates interference sources, optimizing network performance in real-time. Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 11 • Intelligent Capture: It probes the network to provide deep diagnostic insights, enabling troubleshooting latency, interference, and other performance issues. • Cisco Catalyst Center Support: The support integrates with CCS Catalyst Center to enable CCS Spaces for location services. • Apple FastLane for optimized iOS device performance.

  • Page 12: Ap Model Numbers And Regulatory Domains

    With the new Wi-Fi 7 APs, Cisco now has one AP portfolio that can be used either with the Meraki cloud native network or Catalyst on-premise controller-based deployments. With the introduction of the one AP portfolio, it is essential to have a single product ID (PID) at manufacturing, to simplify logistics or operations.

  • Page 13: Operating Frequency And Effective Isotropic Radiated Power

    Radio Frequency Bands Maximum Total EIRP Power Level (dBm) Wi-Fi 2.412–2.472 GHz 5.180–5.250 GHz 5.250–5.350 GHz 5.470–5.725 GHz 5.725–5.850 GHz 5945–6425 GHz Bluetooth Low Energy (BLE) 2400–2483.5 MHz 9.92 Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 14 About the Access Point Operating frequency and effective isotropic radiated power Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 15: Hardware Features

    Access point views, ports, and connectors, on page 7 Access point views, ports, and connectors Cisco Wireless 9172I Wi-Fi 7 Access Point has multiple options that you can use to power the AP. For information about connectors and ports for the AP models, see...
  • Page 16 Connectors and ports on the AP CW9172I Face View Figure 1: CW9172I Face View Kensington lock slot USB 2.0 port Status LED For information on the LEDs status, see Table 4: LED Status Indications. Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 17 Reset button DC power jack For information about how to use the Reset button, see the Using the reset button section RJ-45 console port Default baud rate is 115200. Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 18 Hardware Features Connectors and ports on the AP Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 19: Installing The Access Point

    Return the packing material to the shipping container and save it for future use. Step 3 Verify that you have received all the items you ordered. If any item is missing or is damaged, contact your Cisco representative or reseller for instructions. Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 20: Cisco Orderable Accessories

    AP in its final location and connect it to the network from there. For more information, see Deploying the access point on a wireless network, on page The following illustration shows the preinstallation configuration setup: Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 21 Performing a preinstallation configuration Perform the following steps: Before you begin Ensure that the Cisco controller is connected to the network. Use the procedure for CLI or GUI, as described in the release-appropriate Cisco Catalyst 9800 Series Wireless Controller Software Configuration Guide.

  • Page 22: Preinstallation Checks And Installation Guidelines

    Preinstallation checks and installation guidelines • If the AP is unable to find cloud connectivity, it uses fast offline migration to look for a Cisco Catalyst 9800 Controller. The AP uses DHCP, DNS, and L2 discovery mechanisms for the migration. For more...
  • Page 23 We recommend that you make a site map showing access point locations so that you can record the device MAC addresses from each location and return them to the person who is planning or managing your wireless network. Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 24: Mounting The Access Point

    Installing the Access Point Mounting the access point Mounting the access point Cisco Wireless 9172I Wi-Fi 7 Access Point can be mounted in the following places: • Suspended ceiling • Hard ceiling • Wall • Electrical or network box • Above a suspended ceiling For detailed instructions on mounting the AP, see the Access Point Mounting Instructions document at: http://www.cisco.com/c/en/us/td/docs/wireless/access_point/mounting/guide/apmount.html.
  • Page 25 Powering the Access Point Note Actual power consumption may vary depending on access point usage. It is recommended that you ensure that Link Layer Discovery Protocol (LLDP)/Cisco Discovery Protocol is enabled to allow proper power negotiation. Power Source 2.4-GHz radio...
  • Page 26 Installing the Access Point Powering the Access Point Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 27: Configuring And Deploying The Access Point

    Guide for the relevant release. Note • To configure a fresh out of the box AP to the Meraki Dashboard or Cisco Catalyst 9800 Controller, see Cisco Wireless Global Use AP Deployment Guide. • If the organisation policy does not allow and the AP intends to join the controller, use fast offline migration technique.

  • Page 28: Deploying The Access Point On A Wireless Network

    Check the connection between the access point and the Cisco Wireless Controller, and be sure that the access point and the Cisco Wireless Controller are either on the same subnet or that the access point has a route back to its primary, secondary, and tertiary Cisco Wireless Controller.
  • Page 29 However, the intensity of the LED can be changed through the controller. • When the AP is in Meraki management mode, the LED status indicators convey the status differently from the Cisco APs. For more information, see the *** Pending Meraki CW9172I Install Guide link ***.
  • Page 30 Link speed is 1000 Mb Green Link speed is 2.5 Gb, 5 Gb, or 10 Top left ethernet LED Blinking Green Activity indicator for received signal or transmitted signal Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 31: Troubleshooting

    C H A P T E R Troubleshooting • Using the reset button, on page 23 • Troubleshooting the access point to Cisco controller join process, on page 24 • Important information for controller-based deployments, on page 25 • Configuring DHCP option 43, on page 25...

  • Page 32: Troubleshooting The Access Point To Cisco Controller Join Process

    Controller software enables you to configure the access points to send all CAPWAP-related errors to a syslog server. All the CAPWAP error messages can be viewed from the syslog server itself. If the CW9172I is in Meraki Management mode, it does not attempt to join the Cisco 9800 Wireless Controller model.

  • Page 33: Important Information For Controller-Based Deployments

    The following is a DHCP Option 43 configuration example on a Windows 2003 Enterprise DHCP server for use with Cisco Catalyst lightweight access points. For other DHCP server implementations, see the product documentation for configuring DHCP Option 43. In Option 43, you should use the IP address of the controller management interface.
  • Page 34 • Length: Number of controller IP addresses x 4 • Value: IP addresses of the wireless controller management interfaces listed sequentially in Hex code. To configure DHCP Option 43 in the embedded Cisco IOS DHCP server, follow these steps: Note The procedure describes configuration process for an AP that has completed the intial discovery process.

  • Page 35: Safety Guidelines And Warnings

    Statement 1074 Comply with Local and National Electrical Codes To reduce risk of electric shock or fire, installation of the equipment must comply with local and national electrical codes. Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 36 In order to comply with FCC radio frequency (RF) exposure limits, antennas should be located at a minimum of 9.06 inches (23 cm) or more from the body of all persons. Statement 332 Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 37: Declarations Of Conformity And Regulatory Information

    European community, Switzerland, Norway, Iceland, and Liechtenstein compliance, on page 33 • United Kingdom compliance, on page 33 • Administrative rules for Cisco Catalyst access points in Taiwan, on page 34 • Operation of Cisco Catalyst access points in Brazil, on page 34 •...

  • Page 38: Vcci Statement For Japan

    Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. Warning Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...

  • Page 39: Guidelines For Operating Cisco Catalyst Access Points In Japan

    Guidelines for operating Cisco Catalyst access points in Japan Access Point Models: CW9172I Guidelines for operating Cisco Catalyst access points in Japan This section provides guidelines for avoiding interference when operating Cisco Catalyst access points in Japan. These guidelines are provided in both Japanese and English. この機器の使用周波数帯では、電子レンジ等の産業・科学・医療用機器のほかエ場の製造ライン 等で使用されている移動体識別用の構内無線局（免許を要する無線局）及び特定小電力無線局（免...

  • Page 40: Canadian Compliance Statement

    Safety Law prohibits the use of UL-certified cables (that have the “UL” shown on the code) for any other electrical devices than products designated by CISCO. The use of cables that are certified by Electrical Appliance and Material Safety Law (that have “PSE” shown on the code) is not limited to CISCO-designated products.

  • Page 41: European Community, Switzerland, Norway, Iceland, And Liechtenstein Compliance

    Note This equipment is intended to be used in all EU and EFTA countries. Outdoor use may be restricted to certain frequencies and/or may require a license for operation. For more details, contact Cisco Corporate Compliance. Access Point Models: CW9172I Manufacturer: Cisco Systems, Inc.125 West Tasman Drive San Jose, CA 95134-1706 USA...

  • Page 42: Administrative Rules For Cisco Catalyst Access Points In Taiwan

    Cisco Systems, Inc.125 West Tasman Drive San Jose, CA 95134-1706 USA Administrative rules for Cisco Catalyst access points in Taiwan This section provides administrative rules for operating Cisco Catalyst access points in Taiwan. The rules for all access points are provided in both traditional Chinese and English.

  • Page 43: Declaration Of Conformity For Rf Exposure

    This device meets international guidelines for exposure to radio waves The Cisco CW9172I device includes a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) recommended by international guidelines.

  • Page 44: This Device Meets Fcc Guidelines For Exposure To Radio Waves

    This device meets FCC guidelines for exposure to radio waves The Cisco CW9172I device includes a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) as referenced in FCC Part 1.1310. The guidelines are based on IEEE ANSI C 95.1 (92) and include a substantial safety margin designed to ensure...

  • Page 45: Additional Information On Rf Exposure

    Cet appareil est conforme aux directives internationales en matière d'exposition aux fréquences radioélectriques Cet appareil de la gamme Cisco CW9172I comprend un émetteur-récepteur radio. Il a été conçu de manière à respecter les limites en matière d'exposition aux fréquences radioélectriques (champs électromagnétiques de fréquence radio), recommandées dans le code de sécurité...

  • Page 46: Declaration Of Conformity Statements

    • The Mobile & Wireless Forum at this URL: https://www.mwfai.org Declaration of conformity statements All the Declaration of Conformity statements related to this product can be found at the following location: https://pas.cisco.com/pdtcnc/#/ Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 47 802.11n HT20 MCS0 – – MCS4 – – MCS7 – – MCS8 – – MCS12 – – MCS15 – – MCS16 – – MCS20 – – MCS23 – – Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 48 MCS9 – – – – – – – – MCS0 – – – – MCS4 – – – – MCS7 – – – – MCS8 – – – – Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 49 – – – – MCS9 – – – – MCS0 – – – – MCS4 – – – – MCS7 – – – – MCS8 – – – – Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 50 – – – – MCS9 – – – – MCS0 – – – – MCS4 – – – – MCS7 – – – – MCS8 – – – – Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 51 – – – MCS7 – – – – – – MCS8 – – – – – – MCS9 – – – – – – 802.11ax HE20 MCS0 MCS4 MCS7 Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 52 (dBm) (dBm) MCS8 MCS9 MCS10 MCS11 MCS0 MCS4 MCS7 MCS8 MCS9 MCS10 MCS11 MCS0 MCS4 MCS7 MCS8 MCS9 MCS10 MCS11 MCS0 MCS4 MCS7 MCS8 MCS9 MCS10 MCS11 802.11ax HE40 Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 53 – – MCS8 – – MCS9 – – MCS10 – – MCS11 – – MCS0 – – MCS4 – – MCS7 – – MCS8 – – MCS9 – – Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 54 – – MCS0 – – MCS4 – – MCS7 – – MCS8 – – MCS9 – – MCS10 – – MCS11 – – MCS0 – – MCS4 – – Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 55 – – – – MCS4 – – – – MCS7 – – – – MCS8 – – – – MCS9 – – – – MCS10 – – – – Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...
  • Page 56 – – – – MCS7 – – – – MCS8 – – – – MCS9 – – – – MCS10 – – – – MCS11 – – – – Cisco Wireless 9172I Series Wi-Fi 7 Access Point Hardware Installation Guide...

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