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Sonic SoundLink 3 Instructions For Use Manual

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SoundLink 3
Instructions for use
www.sonici.com

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Summary of Contents for Sonic SoundLink 3

  • Page 1 SoundLink 3 Instructions for use www.sonici.com...

  • Page 2: Table Of Contents

    Table of contents About Introduction How to use this guide Intended use Disclaimer for SoundLink 3 System requirements Daily Use Change volume and mute Change program Hearing Data Accessories and your app Sound equalizer Streaming equalizer Remote microphone Battery notifications Find my hearing aids Apple Watch®...

  • Page 3: Introduction

    The following instructions for use are valid for SoundLink 3 1.2.0 or later. SoundLink 3 is designed for easy control of your hearing aids sound settings and allows you to control the sound streamed to them. The app also allows for remote communication between you and your hearing care professional.
  • Page 4 When this guide mentions device(s), it refers to your Apple iOS device, for example, an iPhone® or iPad®, or your Android™ device such as a phone or tablet. The app runs on your Apple iOS or Android device. Ensure that you always update the app to the newest compatible version.

  • Page 5: How To Use This Guide

    Infants, children, and adults. Use environment Indoor or outdoor. Contraindications No contraindications. Clinical benefits See clinical benefits of the hearing aid. * SoundLink 3 is an accessory to a medical device (wireless hearing aid). About Daily Use Remote Visit Tinnitus Warnings More info...
  • Page 6 Disclaimer for SoundLink 3 The manufacturer does not take responsibility for the consequences of using this app outside its intended use or warnings. Your hearing care professional is responsible for the fitting through the app. The manufacturer does not take any responsibility for hearing aid fitting.
  • Page 7 IMPORTANT NOTICES The Remote Fitting feature of this app connects you to your hearing care professional who sends updated settings to your hearing aids. If it is not possible to make all the changes remotely, then a physical visit to your hearing care professional is necessary.

  • Page 8: System Requirements

    System requirements To use the app, you need the following: Compatible hearing aids with Bluetooth® Low Energy technology* A compatible Apple iOS or Android device* For Apple iOS devices iOS operating system software running version 15.0 or later. To find out which version of iOS you have, on your iPhone or iPad, go to: Settings >...

  • Page 9: Change Volume And Mute

    Change volume and mute You can change the volume in both hearing aids at the same time or in each hearing aid independently. Changing the volume only applies to the selected program. To access volume and mute controls On the tab bar, tap Sound. A.

  • Page 10: Change Program

    Change program A program is a preset sound adjustment for your hearing aids. Each program is optimized for specific sound environments or remote sound sources. Volume is adjusted independently for each program. To change programs 1. On the tab bar, tap Sound. 2.

  • Page 11: Hearing Data

    Hearing Data Hearing Data is a feature that lets you set a daily goal for wearing your hearing aid. The feature will then measure your progress toward that goal. For best results ensure that you connect your hearing aids to the app each day.
  • Page 12 Hearing Data To see your current wearing goal progress 1. On the tab bar, tap More. 2. On the More benefits screen, tap Hearing Data. 3. The Daily overview screen now shows your progress toward your goal for the current day. To see a daily, weekly, monthly or yearly view of wearing goal progress 1.

  • Page 13: Accessories And Your App

    Accessories and your app If your hearing aids have been paired with one or more devices (TV-A and/or SoundClip-A), corresponding programs are available in the program selector. TV-A If your hearing aids are paired with a TV-A you can use the app to control the sound streamed from your TV to your hearing aids.
  • Page 14 To switch between streaming sources If you have more than one TV and a compatible device (TV-A) paired to your hearing aids, you can use the app to switch between streaming sources. 1. On the tab bar, tap Sound. 2. On the navigation bar, in the program selector, tap the down arrow, then tap TV-A.

  • Page 15: Sound Equalizer

    Sound equalizer Sound equalizer balances the pitch of the surrounding, external sounds you hear through your hearing aids. Note The sound equalizer button is always visible on Apple and selected Android devices. On all other Android devices the button appears the first time you stream sound from your phone or other connected devices.

  • Page 16: Streaming Equalizer

    Streaming equalizer Streaming equalizer lets you adjust the loudness of frequency bands for the sound streamed from your mobile devices, TV-A and/or SoundClip-A. Streaming equalizer is not available on any Tinnitus program. Note The streaming equalizer button is always visible on Apple and selected Android devices.

  • Page 17: Remote Microphone

    Remote microphone This functionality lets you use your iPhone or iPad as a remote microphone. For example, you can place your iPhone near a person speaking across a room and the sound is streamed to your hearing aids. Remote microphone is not available on Tinnitus, SoundClip-A or TV-A programs.

  • Page 18: Battery Notifications

    Battery notifications You can use the app to set up battery status notifications. The notifications are sent to your device. To activate or deactivate battery status notifications 1. On the tab bar, tap Hearing aids. 2. On the Battery level screen, near the bottom, tap Hearing aid settings.

  • Page 19: Find My Hearing Aids

    Find my hearing aids If you are unable to find your hearing aids, the app can show you, on a map, the last known location of your paired hearing aids when the app was running. To locate your missing hearing aids 1.

  • Page 20: Apple Watch

    Apple Watch® Introduction With the Apple Watch app you can control your hearing aids. From the Home screen you can adjust volume, change programs and mute/unmute your hearing aids. You can also check your hearing aids’ battery levels and toggle the Remote microphone OFF.
  • Page 21 To mute/unmute your hearing aids On the app Home screen, between the volume indicators and below the program button, tap the button to mute or unmute your hearing aids. To change programs 1. On the app Home screen, between the volume indicators and above the mute button, tap the button.
  • Page 22 Apple Watch complications To quickly access the app, you can set up the Apple Watch complication, if complications are available on the selected watch face. Available complications can show your current hearing aid program and/or your hearing aid battery levels via an icon on the Apple Watch home screen.

  • Page 23: Create Account Or Sign In

    To use some features of this app you will need to create an account or sign in with your existing user credentials. If you already signed up to other Sonic registered services, you can reuse your credentials to sign in to your account.
  • Page 24 Create account or sign in (continued) Using an email address 1. On your device, on the tab bar, tap More. 2. On the More benefits screen, tap My Profile. 3. Tap CREATE ACCOUNT. 4. In the email address field, enter your email address. Tap CONTINUE.

  • Page 25: Prepare For Your Remote Visit

    Prepare for your remote visit Plug your device into power or ensure that your device is fully charged. Ensure your hearing aids are paired with your device. Ensure you enable Bluetooth on your device. Position yourself where there is a stable Internet connection.
  • Page 26 During the visit, do not: Place your hearing aids more than 3 meters (10 feet) away from your device Turn OFF your hearing aids Turn OFF Bluetooth on your device Enable Flight mode on your hearing aids or your device Turn OFF your device Switch between Wi-Fi and data plan Terminate the app or switch to another app Enable any kind of battery-saving mode on your device...

  • Page 27: Begin Visit

    Begin visit After you have gone over the Prepare for your remote visit checklist on the previous page, you must launch the Remote Fitting feature in the app. If you are not already signed in or if you do not have an account, follow the steps in the Create account or sign in section of this booklet before proceeding.

  • Page 28: Your Remote Fitting Visit

    Your Remote Fitting visit When your hearing care professional joins the remote visit, they appear on your screen in a video stream. A. Camera: Turn your own camera ON/OFF. B. Audio: Turn your own audio ON/OFF. C. Chat: Write a text message to your hearing care professional. Hearing aids connected When your hearing care professional establishes a remote connection to your hearing aids, the L and R graphics change from...

  • Page 29: Hearing Evaluation (In-Situ Audiometry)

    Hearing evaluation (In-situ audiometry) This is an optional function of the Remote Fitting feature which enables your hearing care professional to remotely check if your hearing loss has changed and to fine tune the settings of your hearing aids accordingly. To ensure a successful hearing evaluation Ensure you are in a quiet place with little or no background noise.
  • Page 30 Applying settings When your hearing care professional uploads new settings or configurations to your hearing aids, the L and R graphics change color and blink orange. Settings saved When the new settings have been successfully saved to your hearing aids, the L and R graphics change color to steady green again.

  • Page 31: Intended Use Of Tinnitus Soundsupport

    Intended use of Tinnitus SoundSupport™ Tinnitus SoundSupport is a tool intended to generate sounds to provide temporary relief for patients suffering from tinnitus as part of a tinnitus management program. The target population is the adults (over 18 years old). Tinnitus SoundSupport is targeted to licensed hearing care professionals (audiologists, hearing aid specialists, or otolaryngologists) who are familiar with the evaluation and treatment of tinnitus and hearing loss.
  • Page 32 Tinnitus SoundSupport To select a tinnitus program with relief sounds 1. On the tab bar, tap Sound. 2. On the navigation bar, in the program selector, tap the down arrow, then tap the tinnitus program you would like to use. For more information about programs, see the Change program section.

  • Page 33: General Warnings

    General warnings For your personal safety and to ensure correct usage, you should familiarize yourself fully with the following general warnings before using your device. Consult your hearing care professional if you experience unexpected operations or serious incidents with your device during use or because of its use.

  • Page 34: Troubleshooting

    Troubleshooting This instruction for use document contains detailed guidance on the use of the app. If you experience unexpected behavior when using the app or have additional questions not covered by this document, you should consult the Troubleshooting section within the app. To access the Troubleshooting section 1.

  • Page 35: Firmware Updater

    Firmware Updater To check if a firmware update is available 1. Ensure your hearing aids are paired to your device. 2. On the tab bar, tap Hearing aids. 3. Tap Hearing aid updates. 4. Tap CONTINUE. Before performing a firmware update 1.

  • Page 36: Troubleshooting Remote Fitting

    Troubleshooting Remote Fitting I can only see myself, there is no video stream of my hearing care professional. 1. Let your hearing care professional know that you cannot see them. Your hearing care professional will attempt to refresh the video connection. 2.
  • Page 37 The settings in my hearing aids cannot be recovered: 1. Ensure Bluetooth is enabled on your device. 2. Ensure you insert new batteries or that your rechargeable hearing aids are fully charged. 3. Ensure your hearing aids are paired with your phone or tablet.

  • Page 38: Technical Information

    Technical information The following are definitions that may appear in the Instructions for use and on the About the app screen for SoundLink 3: Description of symbols used in this booklet Warnings Text marked with a warning symbol must be read before using the app.