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Product Name and Model Number
User Manual
SC02-I365/75/86A
Interactive Whiteboard
Date: November 2024
Doc Version: 1.0
English
Thank you for choosing our product. Please read the instructions
carefully before operation. Follow these instructions to ensure that the
product is functioning properly. The images shown in this manual are for
illustrative purposes only.
I n t e r f a c e
| 1
For further details, please visit our Company's website
www.zkteco.com.
Copyright©2020 ZKTECO CO., LTD. All rights reserved.
User Manual

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Summary of Contents for ZKTeco SC02-I365A

  • Page 1 The images shown in this manual are for illustrative purposes only. For further details, please visit our Company’s website www.zkteco.com. I n t e r f a c e Copyright©2020 ZKTECO CO., LTD. All rights reserved.
  • Page 2 User Manual Copyright © 2024 ZKTECO CO., LTD. All rights reserved. Without the prior written consent of ZKTeco, no portion of this manual can be copied or forwarded in any way or form. All parts of this manual belong to ZKTeco and its subsidiaries (hereinafter the "Company"...
  • Page 3 ZKTeco in no event shall be liable to the user or any third party for any incidental, consequential, indirect, special, or exemplary damages, including, without...
  • Page 4 Phone +86 769 - 82109991 +86 755 - 89602394 For business related queries, please write to us at: sales@zkteco.com. To know more about our global branches, visit www.zkteco.com. P a g e Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 5: About The Manual

    SC02-I3 series User Manual About the Company ZKTeco is one of the world’s largest manufacturer of RFID and Biometric (Fingerprint, Facial, Finger-vein) readers. Product offerings include Access Control readers and panels, Near & Far-range Facial Recognition Cameras, Elevator/Floor access controllers, Turnstiles, License Plate Recognition (LPR) gate controllers and Consumer products including battery-operated fingerprint and face-reader door locks.
  • Page 6: Document Conventions

    The information which is significant. Take care to avoid danger or mistakes. The statement or event that warns of something or that serves as a cautionary example. P a g e Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 7: Table Of Contents

    3.4.2 MIC INTERFACE....................... 18 3.4.3 AUDIO-OUT INTERFACE ..................18 ....................19 NTERNET NTERFACE 3.5.1 LAN INTERFACE ...................... 19 ....................19 ONTROL NTERFACE 3.6.1 RS232-IN INTERFACE .................... 19 P a g e Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 8 WIRELESS ......................... 28 6.7.2 ETHERNET ........................ 29 6.7.3 HOTSPOT........................30 6.7.4 BLUETOOTH ......................31 ....................32 EVICE ANAGEMENT 6.8.1 AUDIO INPUT ......................32 6.8.2 USB CAMERA ......................32 P a g e Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 9 ......................44 ILES ANAGER 6.24 NFC ..........................45 TECHNICAL PARAMETERS ..............47 VGA D ....................47 ISPLAY HDMI D ....................47 ISPLAY ACCESSORIES ..................48 TROUBLESHOOTING ................49 P a g e Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 10: Safety Warning

    P a g e Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 11: Precautions

    The main material of the LCD is glass, which is brittle. Do not apply pressure to the LCD to avoid damage. To prevent the panel from falling over, avoid placing it on an unstable a cell P a g e | 10 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 12 This can cause a "ghosting" effect to appear on the screen, which may persist long after the power has been turned off. P a g e | 11 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 13: Panel Features

    The panel includes professional whiteboard writing software that offers a variety of pens, drawing tools, and other features that enable writing and movement on the screen to enhance interactivity. P a g e | 12 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 14: Installation

    Tighten the screws during installation to avoid panel damage and injury. The wall installation is shown in the figure below, ventilation space should be kept around the panel. P a g e | 13 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 15: Interface Connection

    Some non-standard USB drives may not be recognized; so, please use standard USB drives instead. Recommend using USB 2.0 to upgrade software. P a g e | 14 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 16: Public Usb Interface

    TOUCH-USB interface and the signal source are connected to the same device, the external device can be operated on the panel through the touch function. P a g e | 15 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 17: Type-C Interface

    7 Technical Parameters. When the 4K@60Hz signal is played, the EDID version in the OSD menu need to be changed to EDID 2.0. P a g e | 16 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 18: Vag Interface And Audio-In Interface

    The maximum number of connections is affected by the quality and length of HDMI cable, so it is recommended to use standard cable. P a g e | 17 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 19: Audio Interface

    MIC Interface The MIC interface supports connection to external microphones. 3.4.3 AUDIO-OUT Interface AUDIO-OUT interface can be linked to either earphones or an external speaker. P a g e | 18 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 20: Internet Interface

    IP addresses.) Control Interface 3.6.1 RS232-IN Interface After RS232-IN interface is connected to the computer, the panel can be operated through the computer. P a g e | 19 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 21: Panel Description

    On-off switch, “I” means ON, “O” means OFF. Pen placement area. Pick up the pen and can quickly choose to enter the whiteboard or comment. P a g e | 20 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 22: Remote Control

    Please dispose of waste batteries according to applicable environmental regulations. Do not expose batteries to hot environment, such as direct sunlight or fire. P a g e | 21 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 23: Buttons On Remote Control

    The picture is for reference only. Please refer to the physical appearance of the remote control. The button function of the remote control may be different for different models. Please refer to the actual function. P a g e | 22 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 24: Basic Operation

    The panel will not enter standby mode, regardless of whether there is a signal input or not. In the non-Android main interface, if there is no signal input within 15min, the panel will automatically enter the standby mode. P a g e | 23 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 25: Save Before Shutdown

    Users can view time, date, USB drive information, network information, hotspot information and common software on the home page. Swipe right to view the welcome interface and swipe left to view all the applications. P a g e | 24 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 26: Sidebar

    Date and Time, Language, Power Settings, Security, More Settings, and About. Comment Open comment. Multi-task View and manage background running processes. Manager Shutdown Turn off the OPS or the panel. P a g e | 25 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 27: Signal Source

    P a g e | 26 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 28: Half Screen Mode

    Users can also adjust sound and display brightness on this interface. P a g e | 27 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 29: Network Settings

    Choose an available network and click, then input the password to connect. If there is no desired network in the list, click Add Network to add a network manually. P a g e | 28 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 30: Ethernet

    Select Auto, and the panel will automatically obtain an IP address and connect to the network. Select STATIC, and users need to manually enter the MAC address and IP address to connect it to the network. P a g e | 29 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 31: Hotspot

    LAN and can be connected to the network at the same time. 6.7.3 Hotspot icon to enter the System Settings interface, click Open the sidebar, click the Network Settings > Hotspot to set the hotspot. P a g e | 30 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 32: Bluetooth

    Open the sidebar, click the Network Settings > Bluetooth to set Bluetooth. Turn on the Bluetooth switch. Select a Bluetooth device to pair and connect. P a g e | 31 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 33: Device Management

    6.8.2 USB Camera icon to enter the System Settings interface, click Open the sidebar, click the Device Management > USB Camera to connect the camera. P a g e | 32 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 34: Active Pen

    AI Camera icon to enter the System Settings interface, click Open the sidebar, click the Device Management > AI Camera to set the AI camera. P a g e | 33 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 35: Wallpaper

    1920*1080 or 3840*2160, but the file should not be to larger, so as not to import and affect the smooth operation of the system. P a g e | 34 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 36: Date And Time

    24-hour format, time zone setting and date format. 6.11 Language icon to enter the System Settings interface, click Open the sidebar, click the Language to set language and input method. P a g e | 35 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 37: Power Settings

    System Settings interface, click Open the sidebar, click the Security to set close password, pattern password, digital password, NFC password, and view certification. P a g e | 36 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 38: More Settings

    6.15 About icon to enter the System Settings interface, click Open the sidebar, click the About to view the relevant information about of the panel. P a g e | 37 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 39: Comment

    6.17 Background Process icon to enter the Background Process interface Open the sidebar, click the to view and manage the background running processes. P a g e | 38 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 40: Active Pen Setting Bar

    Menu, include brush, import notes, save file, background setting and quit. Share: Click to share the note via QR code or Email. P a g e | 39 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 41 Eraser: Click to clean. Point: Click to switch single point or Multi-point. Loop selection: Click to create selection. Ruler: Click to create a ruler. P a g e | 40 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 42 PDF, search, add mind map, add flow chart or split screen. Revocation: Click to return to previous step. P a g e | 41 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 43: Screen Share

    Open the Screen Share APP on the phone, and ensure the panel and phone are connected to the same network. Select the panel on the phone. P a g e | 42 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 44: Wired Share

    3.2.5 HDMI-IN Interface 3.2.4 Type-C Interface. 6.22 Welcome Page On the home page, slide right to enter the welcome page. P a g e | 43 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 45: Files Manager

    Click the Files icon on the home page to enter the Files Manager interface. The manager supports the playing of images, videos, audio, etc. Long pressing can move, copy, and delete selected files. P a g e | 44 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 46: Nfc

    After the recognition is successful, click on the lower right corner to select a shortcut APP, which include Whiteboard, Browser, OPS, File and so on. After the setting is successful, swipe the card to open the corresponding P a g e | 45 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 47 NFC password. Place the NFC card in the NFC sensing area. After the recognition is successful, users can swipe the NFC card to unlock the panel. P a g e | 46 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 48: Technical Parameters

    1920*1080 60Hz HDMI Display Mode Mode Resolution Refresh Rate 720*480 70Hz 720*576 50Hz 1280*720 50Hz 1280*720 60Hz 1920*1080 50Hz 1920*1080 60Hz 3840*2160 30Hz 3840*2160 60Hz P a g e | 47 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 49: Accessories

    Stylus 2pcs Eraser 1pcs Note: Some models are not equipped with USB A-B cable and HDMI cable as standard. Please refer to the actual configuration. P a g e | 48 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 50: Troubleshooting

    Improper adjustment. Wrong display mode. Solution: Use the auto adjustment function. Enter “PC Screen Adjustment” to adjust the horizontal or vertical position. Use the recommended mode. P a g e | 49 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 51 OPS can't be turned on so, no display, no touch. Possible Cause: OPS has not been fixed well. Solution: Reinstall the OPS computer. P a g e | 50 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 52 The touch USB cable is way too long or of low quality. Solution: Check and change the corresponding interface of the touch USB cable. Change another shorter or better-quality touch USB cable. P a g e | 51 Copyright © 2024 ZKTECO CO., LTD. All rights reserved.
  • Page 53 ZKTeco Industrial Park, No. 32, Industrial Road, Tangxia Town, Dongguan, China. Phone : +86 769 - 82109991 : +86 755 - 89602394 www.zkteco.com Copyright © 2024 ZKTECO CO., LTD. All Rights Reserved.

This manual is also suitable for:

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