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The following information regarding repairs and the use of the documentation must be observed: Model-related information does not necessarily reflect current charging status data. Repair work may only be carried out on the charging station by specialist personnel who have been trained in advance.
Initial setup 01.2025 00 - Technical data Revision history V2.0_20252301_EN_GB Revision history Issue/date Changes/amendments ⇒ “ Instructions on how to install the cable 04/2025 added management system (CMS)” on page 25 12/2024 added, IP addresses and ports for IM30⇒ “ Configur- ing the firewall”...
This document is intended for trained technicians and contains information on initial set-up of the Flexpole. This documentation for the Flexpole is structured around the product’s life cycle. The individual life cycles are described in a range of additional documents. The Workshop Manual comprises the individual documents listed below: ◆...
Such usage renders the CE declaration and approval of the Flexpole null and void. Using incorrectly installed or non-approved parts poses a risk to life and health. This technical document must be provided on site when installing the Flexpole and handed over to the service provider! Condition ●...
Initial setup 01.2025 Safety measures when working on charging stations that use high-volt- age systems Danger to life due to high voltage The high-voltage system conducts high voltages. Death or severe bodily injuries due to electric shock or electric arcs are possible. ◆...
Initial setup 01.2025 ◆ Before opening the cooling system: ◆ Wear protective gloves. ◆ Wear safety goggles. ◆ To relieve pressure, cover the cap of the coolant expansion tank with a cleaning cloth, and open it careful- Safety precautions when working on air conditioning systems Risk of fatal injury and explosions due to ignition sources Risk of fatal injury and explosions due to ignition sources near air conditioning systems and refrigerant tanks.
This document is primarily intended for trained technicians who are responsible for transport, storage, instal- ⇒ “ Information for technicians” on page lation and initial setup Protective clothing The protective clothing required in accordance with DGUV Regulation 3 must always be worn when working on the Flexpole. Repair Group 00 - Technical data...
“(Charging Station Ordinance – LSV)” Information for technicians The country-specific regulations, safety instructions and installation specifications apply. In addition, grid operators may apply different specifications if the Flexpole is connected to the low-voltage mains grid. ⇒ “ The five safety rules” on All technical specifications pertaining to the electrical equipment directive (e.g.
◆ The Volkswagen dealership must contact the nearest high-voltage service centre or importer as a matter of urgency. ◆ The Flexpole must be marked with the warning sign “Danger: High voltage”. Additional labels must be af- fixed if quarantine is required.
7 - Suitable open area (e.g. car park) Next steps Condition ● Cordon off the outer safety zone! ● Immediately report the issue to the technical support team of the Flexpole importer. ● Inspect the damaged Flexpole carefully and assess the following criteria. Evaluation criteria Meaning Is there any indication of a fire? If a question is answered with “YES”, then exercise...
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Cordon off a wide area around the battery and notify the responsible electrically skilled person (EFK) or the importer. b) If the damaged Flexpole can be classified as non-hazardous on the basis of the evaluation crite- ria, perform the following actions: Perform classification/condition assessment of the high-voltage lithium iron phosphate batteries via “Diag-...
● The required and tested lifting accessories – container hooks, sling gear and lashing straps – are not in- cluded in the scope of delivery of the Flexpole and are the responsibility of the carrier company. Repair Group 00 - Technical data...
UN numbers in the ADR and RID as dangerous goods of class 9 (miscellaneous danger- ous substances and articles). The described Flexpole must bear a dangerous goods label according to UN 3536 Dangerous goods identification The Flexpole with high-voltage batteries for transport must be identified with the dangerous goods label UN 3536 during trans- portation.
These specifications must be observed for all types of transport. Condition ● Injuries to personnel can occur during transport and loading of the Flexpole due to tipping, falling, suspen- ded loads etc. ● If it is not possible to see the lifting points during the loading procedure, another person must help to se- cure the load if necessary.
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● The truck must be equipped and approved for the transport of dangerous goods. ● When transporting the Flexpole, the specified markings – such as an orange sign – must be folded open on the truck.
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This is used to secure the crane hooks during the lifting proc- ess. Note: this underlay made of medium-density fibreboard (MDF) is not included in the scope of delivery of the Flexpole and can- not be ordered from the manufacturer. Dimensions of underlay a - 786 mm...
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Initial setup 01.2025 g - 230 mm h - 150 mm i - 445 mm Remove the caps -2- from the Flexpole -1- prior to transporta- tion. Condition ● After loading the Flexpole, seal the load lifting points with caps. Note: check the caps -1- for damage and replace them if neces- sary.
Packaging requirements: Condition ● It is not permitted to completely cover the ventilation grilles in the upper area of the Flexpole. This applies to storage devices as well as devices to be transported. ● The packaging must have openings in the area of the ventilation grilles to prevent a flammable atmos- phere inside the system.
● Do not install the charging station in areas with increased risk of vibration. ● In your own interest, do not install the Flexpole in locations with high traffic volumes or at risk of collision. ● Maintain an adequate safety clearance from explosion-proof areas.
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Stationary installation Condition ● There are four holes (D = 24 mm) in the feet (base) of the Flexpole for bolting it into the foundations or onto the base plate. ● An access point for “direct connection” of the Flexpole should be provided in the foundation or base plate;...
X ≥ 30 mm X ≥ 30 mm face from the Flexpole The Flexpole generates a surface pressure of p = 0.084 N/mm² Stationary installation For stationary installation with direct connection, a connection to the mains supply must be provided in the installation surface (foundation or base plate) -2-.
Housing trim panels The Flexpole is delivered as a complete unit. The Flexpole complies with degree of protection IP 54. The high-voltage batteries in the housing meet de- gree of protection IP 67. The trim panels are part of the scope of delivery and can be removed if necessary (transport using a lift truck).
Sufficient access for maintenance work must be guaranteed. The minimum requirement when opening the doors is 110°. A clearance of at least 1.50 metres is required in front of and behind the Flexpole so the doors can be opened for maintenance work.
⇒ “ Requirements for the installation site” on page ⇒ “ Requirements for the installation surface, foundation or base plate” on page The figure shows the effective length dimensions of a charging cable -2- around the area of the Flexpole -1- -arrow-.
The steps to install the cable management system(CMS) are described for charging side A of the Flexpole. Follow the same steps when installing the CMS on charging side B. The instructions only apply to the installation of the CMS on Flexpoles with a five-meter charging cable.
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Initial setup 01.2025 – The -arrows- point to the spots where the plugs for the load take-up points are to be installed. – Remove the retaining clip from the cable management sys- tem. To do so, unfasten the screw -2-. The accompanying nut may fall out of the retaining clip.
Initial setup 01.2025 – The -arrows- point to the spots where the screws on the top of the Flexpole are to be removed. – Install the cable management system -1-. Tighten the screws -2- together with the sealing washers -3- to a torque of 20 ±...
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● Observe the safety data sheet for the coolant. The coolant circuit in the Flexpole is pre-filled with G65 coolant mixed with demineralised water ◆ During initial set-up, it is permissible for the coolant level to rise above the “max. marking”.
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-1-. CAUTION When the Flexpole is at operating temperature, the cooling system is under excess pressure. Hot steam/hot coolant can escape – risk of scalding. Skin and other parts of the body may be scalded.
● Take suitable protective measures to prevent the ingress of moisture. Set up a temporary roof or work tent for protection. ● Never carry out electrical work on the Flexpole while standing on a ladder. There is a risk of falling. ● Process and fill out the initial set-up log, see:⇒ “https://www.elli.eco/de/downloads” → Flexpole → Logs.
Be sure to follow instructions! Condition ⇒ “ Configuration of the mains ● Before starting the installation, set up the feed-in power on the Flexpole connection power” on page The Flexpole is charged via a three-phase, five-wire CEE sock- et -1-.
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N/PE conductor 7AWG or 6AWG If the cable length exceeds 30 metres, the cable specification should be increased. ⇒ “ Switching off the Flexpole” on – Switch off the Flexpole page 53 – Open the service flap -1- of the rear door.
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-4-. – The mains connecting cable -2- must be fed out through a rubber seal -5- on the opening at the bottom of the Flexpole. The available diameter of the rubber seal -5- is 45 mm. The mains connector cable -2- must be protected against damage.
– Set the load transfer switch -1- to position “I ON” -arrow-. Condition ● When starting up the Flexpole, the maximum connected load of the power grid must be checked by a qualified electrician! ⇒ “ Configuration of the mains connection power” on –...
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● If the mains connecting cable is connected directly to the Flexpole without the CEE plug, make sure that the CEE plug is disconnected from the Flexpole and that the service flap for installing the CEE socket is closed.
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– Place the cover -7- on the terminal block. Condition ● When starting up the Flexpole, the maximum connected load of the power grid must be checked by a qualified electrician! – Connect the power to the main distribution board for the mains network.
Condition ⇒ “ Configuration of the mains ● Before starting the installation, set up the feed-in power on the Flexpole connection power” on page ● Make sure that the power supply is out of service when the cable is connected.
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Initial setup 01.2025 – Route the mains connecting cable through the opening at the bottom into the Flexpole and secure with cable ties or clamps -arrows-. – Install the mains connecting cable according to the pin as- signment. The pin assignment is also located on the load changeover switch -7-! 1 - L1...
Adjust the position of the load transfer switch, QS. – Set the load transfer switch QS -1- to position “II ON” -arrow-. Condition ● When starting up the Flexpole, the maximum connected load of the power grid must be checked by a qualified electrician! Continuation ⇒ “ Configu- –...
Initial setup 01.2025 – The CEE connector -1- must be protected against accidental contact by the fuse -2-. Condition ● The fuse -2- must be locked with a padlock. – Close the service flap of the rear door. – Remove the cover from the terminal block -2-. –...
● The CEE connector cable or a direct connection is used for earthing. When the system is connected to the mains grid, the protective earth conductor (earthing) is safeguarded by the CEE connection cable. Use the existing PE terminal on terminal block -1-. 8 Initial set-up of the Flexpole...
Connection of the Remote Emergency Stop function 8.7.1 Connection of the remote emergency stop function, cable guide via the serv- ice flap The Flexpole has an Emergency Stop function. This function allows the Flexpole to be integrated into an ex- isting Emergency Stop circuit. External requirements Condition ●...
8.7.2 Connecting the Remote Emergency Stop function, cable routing through the interior The Flexpole has an Emergency Stop function. This function allows the Flexpole to be integrated into an ex- isting Emergency Stop circuit. 8 Initial set-up of the Flexpole...
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● Confirmation of the reset of the emergency switch must come from the outside. ● The Flexpole’s internal AC network is switched off by actuating the emergency switch. Country-specific specifications and standards must be used and complied with when carrying out the electri- cal installation.
Connecting the Safety Line function This function is available from hardware version 2.0! The Safety Line is optional. This is the NC contact relay, KA5, in the Flexpole, which is closed during normal operation. If the Flexpole’s crash sensor registers an accident, relay KA5 is opened.
Initial setup 01.2025 In the event of an accident, it can be used not only to switch off the Flexpole (this happens automatically), but also to de-energise a connecting cable to a sub-distribution unit (in-house connection). The 2-pin connection terminal -4- is located behind the service door on the rear of the Flexpole.
Decommissioning, for transport and relocation, models without load transfer switch, QS WARNING High voltage on the high-voltage system of the Flexpole. Danger of electric shock! Before starting work, perform a visual inspection of the high-voltage components in the work area. Observe the safety instructions.
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Initial setup 01.2025 – Disconnect the CEE socket -3- on the mains connecting ca- ble -2- from the CEE connector -1- on the Flexpole. – Release the mains connecting cable -2- using the brackets -4-. – Guide the mains connecting cable -2- out of the opening at the bottom -5-.
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⇒ “ Connecting the Remote Emergency Stop function, cable routing through the interior” on page tion ⇒ “ Installing and removing the trim panels” on page – Install the rear lower trim Continuation – Close the rear door -1-. 9 Decommissioning the Flexpole...
Decommissioning, for transport and relocation, models with load trans- fer switch, QS WARNING High voltage on the high-voltage system of the Flexpole. Danger of electric shock! Before starting work, perform a visual inspection of the high-voltage components in the work area. Observe the safety instructions.
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– Attach the cover to terminal block “PE”. – If present: remove the connecting cable for the Safety Line function or the Remote Emergency Stop func- ⇒ “ Connecting the Remote Emergency Stop function, cable routing through the interior” on page tion 9 Decommissioning the Flexpole...
Condition ⇒ “ Electri- ● The initial set-up log must be completed before switching on the Flexpole for the first time; see cal work for initial set-up” on page ● Before the AC grid is switched on for the first time, the existing feed-in power must be set up on the Flex- ⇒ ...
The doors are part of the safety system. A safety shutdown occurs when the door is open. The system self-test starts and the Flexpole system will start up. This may take a few minutes. It may be necessary to reset the internal DTCs in the web configuration interface so that the Flexpole can start.
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Initial setup 01.2025 When working on the Flexpole, it must always be switched off! When working on the system, observe the ⇒ “ Safety information” on page safety instructions Condition ● Only trained specialists in accordance with IEC 60050 are permitted to open the doors or carry out work inside the Flexpole.
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– Open the doors of the system carefully in windy conditions. – Secure doors to prevent unintentional closing. – Open the rear door and latch the cabin hook -1- into the eye- let on the door -2-. 10 Switching the Flexpole on and off...
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Initial setup 01.2025 – Switch off the circuit breaker CB2 of the 12-V back-up bat- tery, BAT -1-. Models with battery protection device – Switch off the circuit breaker CB3 -1-. Switching off the circuit breaker CB3 -1- also switches off the single-phase socket XS1! Continuation –...
◆ ⇒ Maintenance instructions/storage of the Flexpole Condition ● The operator or their trained personnel are responsible for decommissioning or storing the Flexpole! Fail- ure to comply with these requirements does not constitute a defect within the meaning of the warranty or guarantee.
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Initial setup 01.2025 ◆ e.g. min. 16 characters ◆ Upper and lower case letters ◆ 1 special character ◆ 1 number The password must be treated as confidential! Hardware required Laptop with e.g. Windows 10 and full admin rights LAN cable –...
– Enter the login details for the web configuration interface. Note on configuring the Flexpole after delivery: access via the LAN port may be blocked. Blocking of access from software 2.0.x ensures that only authorised service personnel have access. A network connection can only be established after the network port has been enabled.
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Configuration takes place in the group “OCPP 2.0.1”. The protocol to be used can be selected in the “OCPP” group. The OCPP 2.0.1 protocol has not yet been approved for operational operation for the Flexpole and is to be used exclusively for test purposes.
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If the connection to the operator backend is to be established via an encrypted TLS connection (wss protocol in the URL), the server’s root certificates may still have to be installed on the Flexpole. The certificates of the operator backend can be set in the BASE64-encoded PEM format via the ResetCentralSystemRootCertifi- cates function.
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Initial setup 01.2025 Mobile Configura- recommended empty mobile_cfg.mcc tion Mobile Country Code (MCC). Used to identify the coun- try of the mobile user and consists of three digits. Mobile Configura- recommended empty mobile_cfg.mnc tion Mobile Network Code (MNC). Used to identify the mo- bile user's home Public Land Mobile...
● Finally, check the connection to the backend ⇒ see: diagnostic manual. For measured values that can be transferred from the Flexpole to the OCPP backend and a complete list of OCPP configuration parameters that are supported by the Flexpole , see: ⇒ Operating manual / Operator configurations, complete list.
Initial setup 01.2025 11.4 Configuring the firewall What is required? Hardware Laptop with Windows 10 or similar (7/11) LAN cable Security assessment The system firewall can be configured using the web configuration interface. It protects the internal ethernet network against access from external networks (WAN, 4G etc.). In addition, the firewall controls access to the web configuration interface via the maintenance LAN port.
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Initial setup 01.2025 External communication CCV-Server IP address and port OPM-C60 195.200.194.10 : 10410 195.200.194.138 : 10410 80.150.211.148 : 12427 195.200.194.8 : 10410 195.200.194.136 : 10410 80.72.137.22 : 1260 ; 80.72.137.22 : 8008 ; 80.72.137.22 : 8006 CCV-Server IP address and port IM30 108.156.83.113 : 80 108.156.83.32 : 80...
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Host names are resolved as IP when creating the rules and when restarting the Flexpole. The firewall works internally only with IP addresses. If the IP of a server changes during the runtime of the Flexpole (e.g. identi- fiable by an UploadFailed during the diagnostic upload of the charging station), the IP can be resolved from the host name again by restarting the Flexpole.
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Host names are resolved as IP when creating the rules and when restarting the Flexpole. The firewall works internally only with IP addresses. If the IP of a server changes during the runtime of the Flexpole (e.g. identi- fiable by an UploadFailed during the diagnostic upload of the charging station), the IP can be resolved from the host name again by restarting the Flexpole.
Initial setup 01.2025 ◆ e) set the internal port to 0 or empty. Click on “Active” Step 3: Complete the contents in the “outgoing” section. ◆ a) Select “tcp” as the protocol. ◆ b) Set the external IP address to 47.102.159.246 ◆...
● The EVSE ID cannot be longer than 37 characters 11.7 Configuring the payment terminal If the Flexpole is operated in a private APN, it must be ensured that the IP addresses of CCV and Pay One ⇒ are not blocked by the APN’s firewall. Otherwise, initialisation of the payment terminal is not possible; see “Configuring the firewall”...
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Initial setup 01.2025 Group Parameter Description EOL Settings CreditCard Terminal Terminal-ID A character sequence that consists only numer- ical characters. CreditCard Terminal PU-Number An unsigned integer val- ue which defines the pro- cessing unit used by the terminal to communicate to a specific network service provider.
Initial setup 01.2025 Group Parameter Description EOL Settings CurrencySymbol The symbol of the used currency to show it be- hind prices towards the customer, as string StopButtonAuth- Time- Authentication timeout in out* seconds after a user pressed the STOP but- ton.
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Initial setup 01.2025 When using the IM30 instead of the OPM-C60, the following changes and improvements can be highlighted: ◆ Input of a PIN for credit card authorisations ◆ Higher pre-authorisation amounts and thus higher total amounts ◆ Remote maintenance on the device itself Related OCPP parameters Name Accessibility...
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Initial setup 01.2025 Name Accessibility Data Type Use Case/Descrip- Default Value tion PosCtrlr.IsExtende- boolean Only supported with false dReceiptEnabled IM30. Gets or sets the value indicating if a "ExtendedReceip- tInformation-2" Da- taTransfer message will be send to the CSMS when finish- ing a payment transaction.
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Initial setup 01.2025 Name Accessibility Data Type Use Case/Descrip- Default Value tion PosCtrlr.PreAuthor- Unsinged Integer Bedingung 4999 izationAmount ● Please note: The IM30 must first be reset to factory settings Gets or sets the pre-authorization amount for credit card transactions. The value repre- sents the amount in minor currency...
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Initial setup 01.2025 Name Accessibility Data Type Use Case/Descrip- Default Value tion VWGC.DefaultU- String[20] The OCPP-idTag "UNDEFINED" serID used to authorize the OCPP transac- tions for the credit card based charg- ing sessions. VWGC.HasExten- boolean Only supported with false dedReceipt OPM-C60.
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Initial setup 01.2025 Name Accessibility Data Type Use Case/Descrip- Default Value tion VWGC.Price- Unsinged Integer Only supported with PerKwh OPM-C60. The amount of money in the small- est currency unit which has to be paid for a kWh. On- ly used for credit card payment.
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Initial setup 01.2025 Make sure that the parameter “VWGC.DefaultUserID” is set to a value not equal to an empty string. This val- ue is used as idTag in OCPP Authorize.request. This requires the CSMS to accept this idTag in order to start a credit card-based charging process at this station.
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Initial setup 01.2025 The ExtendedReceiptInformation 2 request contains the following values: 1. vendorId = “VWGC” 2. messageId = “ExtendedReceiptInformation-2” 3. data is a JSON-encoded, stringified object that is stored in a string with the following fields: ◆ transactionId: The value of the current active OCPP transaction identifier provided by the central sys- tem with the StartTransaction received for the current payment transaction.
Initial setup 01.2025 1. vendorId = “VWGC” 2. messageId = "TransmitReceiptData" 3. data is a stringified (serialised, escaped, UTF-8 encoded) JSON object with the fields: ◆ transactionId: the value of the currently active OCPP transaction identifier transmitted by the central system with the start transaction confirmation received for the current charging process.
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Initial setup 01.2025 Group Parameter Data Type Profile Description Default Val- OCPP VWGC.HasExtende- boolean Custom When set to (true) the false dReceipt charger send the Data- Transfer request mes- sage“ ExtendedReceip- tInformation” to the OCPP backend at the end of a charging ses- sion.
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Initial setup 01.2025 1. data is a JSON-encoded, stringised object stored in a string with the following fields: ◆ 1.1 invoiceNo: unique alphanumeric number. String [1..64] ◆ 1.2 taxIdNo: alphanumeric number. String [1..32] ◆ 1.3 nameOfIssuingEntity: name of issuing entity (usually the operator/instance in this region that charges the customer).
12.2 Flexpole status lights The Flexpole has four LED lights in each corner at the top that indicate the current status by colour and light mode. The meaning of a specific combination of colour and mode is explained in the following table h) Depending on the firmware installed, the actual colour of the LED lights may differ from the description.
Ready to recharge a vehicle Green Flashing Recharging a vehicle Green Continuous Flexpole available (idle state or discharge complete) Flashing Internal high-voltage batteries in recharging mode (forced SOC re- calibration) Charging point not available (in- cluding “outside operating hours”...
Initial setup 01.2025 Technical specifications Certification Protection System IP 54 Battery IP 67 Mechanical protection IK 10, HMI display IK 08 Dimensions (H x W x D) 2260 mm x 1340 mm x 1100 mm Weight 2650 kg Operating temperature -25 °C to 50 °C Operating temperature without derating at DC out- -25 °C to 35 °C...
Initial setup 01.2025 Output, DC charging station 2 PLC communication, vehicle ISO 15118 , DIN 70121 IEC 61000-6-2, EN 55011 EMC emissions When connected to the mains grid with 400 V/63 A, max. output power of the system 250 kW Dynamic current distribution With temperature-monitored CCS high-power cable (400 A) Plug &...
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Initial setup 01.2025 Indices: DD, ED, EE Technical specifications Certification Protection System IP 54 Battery IP 67 Mechanical protection IK 10, HMI display IK 08 Dimensions (H x W x D) 2260 mm x 1340 mm x 1100 mm Weight 2650 kg Operating temperature...
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Initial setup 01.2025 When connected to the mains grid with 400 V/63 A, max. output power of the system 250 kW Dynamic current distribution With temperature-monitored CCS high-power cable (400 A) Plug & Charge not available See document on CE Declaration of Conformity Output, DC charging station 2 DC output power Max.
Initial setup 01.2025 User interface 10" touchscreen 43" advertising screen Status LEDs Charging stop button Authorisation/Payment RFID Mifare® (IEC 14443 A/B) FeliCa® serial number only | HID iClass® serial number only Compliant with PCI-PTS 5.x NFC/credit card (IEC 18092) Supported payment providers: PayOne Operator interface OCPP...
Initial setup 01.2025 13.1.5 Technical data sheet, cable management system (CMS) Overview of CMS: product number 510701000042A0 1 - Cable management system, left q for charging socket side A q Product number: 139.906.465 q 1 pc. 2 - Cable management system, right q for charging socket side B q Product number: 139.906.466...
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Initial setup 01.2025 Detailed view and dimensions: CMS left Repair Group 00 - Technical data...
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Initial setup 01.2025 Characteristic curve of tension force as a function of distance Tension force: pull out the CMS inner cable to a certain distance to obtain the required tension. Distance: the length of the cable being pulled out towards the cable outlet 13 Technical data...
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Initial setup 01.2025 Measuring point for tension force tolerance ± 5 N Repair Group 00 - Technical data...
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Initial setup 01.2025 Detailed view and dimensions of CMS, right Repair Group 00 - Technical data...
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Initial setup 01.2025 Characteristic curve of tension force as a function of distance Tension force: pull out the CMS inner cable to a certain distance to obtain the required tension. Distance: the length of the cable being pulled out towards the cable outlet 13 Technical data...
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Initial setup 01.2025 Measuring point for tension force tolerance ± 5 N Repair Group 00 - Technical data...
Depending on the input power, the maximum output power may be lower Rescue operations 14.1 Rescue operations Information for emergency rescue services can be found online at ⇒ “https://www.elli.eco/de/downloads” → Flexpole → Rescue card and is updated regularly. The emergency rescue services use these documents for training and further education.
Initial setup 01.2025 CE Declaration of Conformity 15.1 CE Declaration of Conformity The declaration of conformity is provided as a separate document when the Flexpole is delivered. Glossary 16.1 Glossary Term Explanation TA Lärm The Technical Instructions on Noise Protection (TA Lärm for short), is a general ad- ministrative regulation in Germany that is designed to protect the general public and neighbourhoods from harmful environmental effects caused by noise.
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