T A B L E O F C O N T E N T S GET TO KNOW YOUR SHARK CRYOGLOW MASK ………………………………………………………… WHAT’S IN THE BOX? ……………………………………………………………………………………………………… CONTRAINDICATIONS …………………………………………………………………………………………………… WARNINGS & PRECAUTIONS ………………………………………………………………………………………… GETTING STARTED ………………………………………………………………………………………………………… FITTING THE MASK …………………………………………………………………………………………………………...
• Light sensitive skin disorder (e.g., lupus, porphyria) Do not use the Shark CryoGlow Mask if you have any of the following conditions on the face, hairline, ears, or neck: • Recent facial surgery (until you have •...
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C O N T R A I N D I C A T I O N S , C O N T I N U E D Do not apply Shark CryoGlow Mask’s cooling routines on the eyeball or upper eyelid. Do not use the Shark CryoGlow Mask’s cooling routines if you have any of the following medical conditions: •...
W A R N I N G S & P R E C A U T I O N S To reduce the risk of fire, thermal and chemical burns, electric shock, serious injury, or death, follow the precautions in this section and the procedures in this manual.
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W A R N I N G S & P R E C A U T I O N S , C O N T I N U E D TRANSPORT AND STORAGE CONDITIONS • Only transport and store the device in the following environmental conditions: •...
G E T T I N G S T A R T E D Please read the Warnings, Instructions, and Countraindications before first use. Charge fully before first use Plug small end of USB-C cable into charging port on top of remote. Plug large end of USB-C into power adapter.
F I T T I N G T H E M A S K Demo video will run upon first use of the remote, please watch for further fit and comfort instructions. You can also rewatch this video by heading to settings. Step 1 / Adjust the back strap Start by adjusting the back strap (with the buckles).
G E T T O K N O W T H E R E M O T E USB- Charging Port Battery Life Appears on the main menu Belt Clip and active routine screen. Use to attach to clothing for a hands-free experience. LCD Display Main menu is Back Button...
R E M O T E S E T T I N G S Changing Brightness 1. Turn ON the mask using the remote. 2. Turn the dial to view Settings and click the dial button to select. 3. Select Screen Brightness, then use the dial to increase or decrease the brightness.
L E D S K I N R O U T I N E S The mask offers 3 LED routines to choose from, whether your goals are boosting your skin or maintaining it. BOOSTING ROUTINES For best results, select the Better Ageing or Blemish Repair routine below, and use your selection once daily for a minimum of 8 weeks.
U N D E R - E Y E C O O L I N G Use cooling in the morning to help depuff your under-eyes and in the evening to relax! LED + COOLING Under-eye cooling will automatically start with any LED routine and has the option to be turned off.
L E D S A N D H O W T H E Y W O R K LED stands for Light Emitting Diode Different color LEDs emit different wavelengths that are measured in nanometers (nm). So when LEDs interact with skin, each color penetrates differently. LED Skin Penetration LED WAVELENGTHS Blue...
U N D E R - E Y E C H I L L P A D S A N D H O W T H E Y W O R K The under-eye chill pads use the Peltier Effect. The Peltier Effect describes the movement of heat-producing electricity through both sides of a surface, making one side feel cool and the other side warm.
How to fit Shark CryoGlow into your routine Take the time with your first few uses to experiment with how Shark CryoGlow can best fit into your existing routine. Give it a try in the morning to help you feel fresh for the day. If this doesn’t work, try it in the evening to help you wind down and relax when you have more time.
S E L E C T I N G A R O U T I N E Using the dial on the remote, go to Routines and scroll through Step 1 the different LED and Cooling routines available. Use the dial to select from one of the 3 available LED routines or Step 2 1 cooling-only routine.
C O O L I N G D U R I N G A R O U T I N E During a routine, you have options to adjust the under-eye chill level, and pause or end your routine. Chill Levels Pause Click dial button to pause session.
S E L E C T I N G U N D E R - E Y E C O O L I N G Step 1 Use the dial on the remote to scroll to Under-Eye Revive. INSTACHILL COLD TECHNOLOGY Use this cooling function to help refresh, and de- puff the under-eye area.
T I P S Result timing • Results are achieved through consistent use of the same routine daily for 8 weeks or more. • After consistent use with the same boosting routine, keep going with that routine to build on your progress. Or switch to another boosting routine to work toward another skin goal.
P R O G R E S S T R A C K E R The remote keeps track of your sessions to help you meet your skin goals. Your routine After you finish a session, the total number of sessions completed in that routine will appear on the remote’s screen.
F A Q What safety Auto-timer: Mask will shut off automatically after 60 seconds of inactivity features does this once a session is complete. product have? Temperature regulation: Cooling temperature of the chill pads is regulated. Auto-Dim: LED lights automatically dim when the device is not close to the face while on.
Possible cause Corrective action Possible defective battery Please visit support.sharkclean.co.uk. Please visit support.sharkclean.co.uk or Defective charging cable replace with a Shark USB-C cable and adapter. The battery takes more than 3 hours to charge Possible cause Corrective action Wrong power adapter Make sure to use a 220-240V power adapter.
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T R O U B L E S H O O T I N G The chill pads do not power on Possible cause Corrective action Battery level low Battery level too low to power the chill pads. Please charge the device using the provided USB-C cable.
32°F (10°C). Remote error A3. Call Customer Service. Call Customer Service. Use the provided Shark USB-C charging Charger not recognised. cable and wall plug to charge the mask. The mask’s battery is charged; remove it Remove remote from charger.
If you further agree to receive communications from us, you can also receive tips and advice on how to get the best out of your Shark skincare appliance and hear the latest news about new Shark technology and launches.
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Contact our customer service helpline on 0800 862 0453. For service hours please visit our website under ‘Contact Us’. It’s free to call, and you’ll be put straight through to a Shark representative. You’ll also find online support at https://support.sharkclean.co.uk/. The Shark...
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