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Change for life
Service Manual
Indoor Unit:
VIR09HP230V1R32AH
VIR12HP230V1R32AH
VIR18HP230V1R32AH
VIR24HP230V1R32AH
GREE ELECTRIC APPLIANCES, INC. OF ZHUHAI
Outdoor Unit:
VIR09HP230V1R32AO
VIR12HP230V1R32AO
VIR18HP230V1R32AO
VIR24HP230V1R32AO

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Summary of Contents for Gree VIR09HP230V1R32AH

  • Page 1 Change for life Service Manual Indoor Unit: Outdoor Unit: VIR09HP230V1R32AH VIR09HP230V1R32AO VIR12HP230V1R32AH VIR12HP230V1R32AO VIR18HP230V1R32AH VIR18HP230V1R32AO VIR24HP230V1R32AH VIR24HP230V1R32AO GREE ELECTRIC APPLIANCES, INC. OF ZHUHAI...
  • Page 2: Table Of Contents

    5.2 PCB Printed Diagram ....................25 6. Function and Control ..........29 6.1 Remote Controller Introduction ................29 6.2 GREE+ App Operation Manual ................34 6.3 Ewpe Smart App Operation Manual ..............35 6.4 Brief Description of Models and Functions ..........36 Part II: Installation and Maintenance ....
  • Page 3 8.6 Installation of Outdoor unit .................55 8.7 Vacuum Pumping and Leak Detection ............57 8.8 Check after Installation and Test operation ..........57 9. Maintenance ..............58 9.1 Error Code List ......................58 9.2 Procedure of Troubleshooting ................63 9.3 Troubleshooting for Normal Malfunction ............75 10.
  • Page 4: Part I: Technical Information

    1. Summary Indoor Unit: A4 panel Outdoor Unit: GWC09AUCXB-D6DNA1C/O GWH09AUCXD-A6DNA1C/O GWC09AUCXD-A6DNA1C/O VIR09HP230V1R32AO GWC12AUCXD-A6DNA1B/O GWH12AUCXD-A6DNA1B/O GWC12AUCXD-D6DNA1B/O VIR12HP230V1R32AO GWC18AUDXF-D6DNA1A/O VIR18HP230V1R32AO GWC24AWEXF-D6DNA1I/O VIR24HP230V1R32AO Technical Information...
  • Page 5 Indoor model Outdoor model code product code Controller GWC09AGCXB-D6DNA4C CB558012700 GWC09AGCXB-D6DNA4C/I CB558N12700 GWC09AUCXB-D6DNA1C/O CB575W01600 GWH09AGCXD-D6DNA4C CB558012800 VIR09HP230V1R32AH CB558N12800 VIR09HP230V1R32AO CB575W01300 GWC09AGCXD-A6DNA4C CB558012600 GWC09AGCXD-A6DNA4C/I CB558N12600 GWC09AUCXD-A6DNA1C/O CB575W01500 GWH09AGCXD-A6DNA4C CB558012500 GWH09AGCXD-A6DNA4C/I CB558N12500 GWH09AUCXD-A6DNA1C/O CB575W01400 GWC12AGCXD-A6DNA4B CB558013100 GWC12AGCXD-A6DNA4B/I CB558N13100 GWC12AUCXD-A6DNA1B/O CB575W01800 GWH12AGCXD-A6DNA4B CB558013200 GWH12AGCXD-A6DNA4B/I CB558N13200 GWH12AUCXD-A6DNA1B/O CB575W02000...
  • Page 6: Specifications

    14.5 (Btu/h)/W 13.3 SEER 25(SEER2) 26(SEER2) HSPF 10.4(HSPF2) Application Area 12-18 12-18 Model of indoor unit GWC09AGCXB-D6DNA4C/I VIR09HP230V1R32AH Indoor Unit Product Code CB558N12700 CB558N12800 Fan Type Cross-flow Cross-flow Fan Diameter Length(DXL) Φ98×630 Φ98×630 Cooling Speed r/min 1300/1200/1100/1000/900/800/750/500 1300/1200/1100/1000/900/800/750/500 Heating Speed...
  • Page 7 VIR09HP230V1R32AO Outdoor Unit Model GWC09AUCXB-D6DNA1C/O Outdoor Unit Product Code CB575W01600 CB575W01300 ZHUHAI LANDA ZHUHAI LANDA Compressor Manufacturer COMPRESSOR CO., LTD COMPRESSOR CO., LTD Compressor Model QXF-A082zC170 QXF-B103zH170E Compressor Oil ZE-G;ES RB68GX or equivalent RB68EP Compressor Type Rotary Rotary Compressor LRA. Compressor RLA Compressor Power Input 756.6...
  • Page 8 Model GWC09AGCXD-A6DNA4C GWH09AGCXD-A6DNA4C Product Code CB558012600 CB558012500 Rated Voltage Power Rated Frequency Supply Phases Power Supply Mode Outdoor Outdoor Cooling Capacity Btu/h 9100 9100 Heating Capacity Btu/h 10000 Cooling Power Input Heating Power Input Cooling Power Current 7.03 7.03 Heating Power Current 7.68 Rated Input 1100...
  • Page 9 Outdoor Unit Model GWC09AUCXD-A6DNA1C/O GWH09AUCXD-A6DNA1C/O Outdoor Unit Product Code CB575W01500 CB575W01400 ZHUHAI LANDA ZHUHAI LANDA Compressor Manufacturer COMPRESSOR CO., LTD COMPRESSOR CO., LTD Compressor Model QXF-B103zH170E QXF-B103zH170E Compressor Oil RB68EP RB68EP Compressor Type Rotary Rotary Compressor LRA. Compressor RLA 13.5 13.5 Compressor Power Input Compressor Overload Protector...
  • Page 10 Model GWC12AGCXD-A6DNA4B GWH12AGCXD-A6DNA4B Product Code CB558013100 CB558013200 Rated Voltage Power Rated Frequency Supply Phases Power Supply Mode Outdoor Outdoor Cooling Capacity Btu/h 12000 12000 Heating Capacity Btu/h 12000 Cooling Power Input Heating Power Input Cooling Current Input 10.16 10.16 Heating Current Input 10.16 Rated Input 1300...
  • Page 11 Outdoor Unit Model GWC12AUCXD-A6DNA1B/O GWH12AUCXD-A6DNA1B/O Outdoor Unit Product Code CB575W01800 CB575W02000 ZHUHAI LANDA ZHUHAI LANDA Compressor Manufacturer COMPRESSOR CO.,LTD COMPRESSOR CO.,LTD Compressor Model QXF-M098zE170 QXF-M098zE170 Compressor Oil FW68L FW68L Compressor Type Rotary Rotary Compressor LRA. Compressor RLA Compressor Power Input 856.6 856.6 Compressor Overload Protector...
  • Page 12 VIR12HP230V1R32A Model GWC12AGCXD-D6DNA4B Product Code CB558013000 CB558012900 Rated Voltage 208/230 208/230 Power Rated Frequency Supply Phases Power Supply Mode Outdoor Outdoor Cooling Capacity Btu/h 12000 12000 Heating Capacity Btu/h 12000 Cooling Power Input Heating Power Input Cooling Current Input 4.41 4.41 Heating Current Input 4.41...
  • Page 13 Outdoor Unit Model GWC12AUCXD-D6DNA1B/O VIR12HP230V1R32AO Outdoor Unit Product Code CB575W01900 CB575W01700 ZHUHAI LANDA ZHUHAI LANDA Compressor Manufacturer COMPRESSOR CO.,LTD COMPRESSOR CO.,LTD Compressor Model QXF-M098zE170 QXF-M098zE170 Compressor Oil FW68L FW68L Compressor Type Rotary Rotary Compressor LRA. Compressor RLA Compressor Power Input 856.6 856.6 Compressor Overload Protector...
  • Page 14 VIR18HP230V1R32A Model GWC18AGDXF-D6DNA4A Product Code CB558012100 CB558012200 Rated Voltage 208/230 208/230 Power Rated Frequency Supply Phases Power Supply Mode Outdoor Outdoor Cooling Capacity Btu/h 18000 18000 Heating Capacity Btu/h 18000 Cooling Power Input 1315 1315 Heating Power Input 1349 Cooling Current Input 5.85 5.85 Heating Current Input...
  • Page 15 Outdoor Unit Model GWC18AUDXF-D6DNA1A/O VIR18HP230V1R32AO Outdoor Unit Product Code CB575W02100 CB575W02200 ZHUHAI LANDA ZHUHAI LANDA Compressor Manufacturer COMPRESSOR CO. LTD. COMPRESSOR CO. LTD. Compressor Model QXF-M130zF170 QXF-M130zF170 Compressor Oil FW68DA or equivalent FW68DA or equivalent Compressor Type Rotary Rotary Compressor LRA. 22.0 22.0 Compressor RLA...
  • Page 16 VIR24HP230V1R32A Model GWC24AGEXF-D6DNA4I Product Code CB558012300 CB558012400 Rated Voltage 208/230 208/230 Power Rated Frequency Supply Phases Power Supply Mode Outdoor Outdoor Cooling Capacity Btu/h 22000 22000 Heating Capacity Btu/h 24000 Cooling Power Input 1613 1613 Heating Power Input 1759 Cooling Current Input Heating Current Input Rated Input 2800...
  • Page 17 Outdoor Unit Model GWC24AWEXF-D6DNA1I/O VIR24HP230V1R32AO Outdoor Unit Product Code CB603W09600 CB603W09700 ZHUHAI LANDA ZHUHAI LANDA Compressor Manufacturer COMPRESSOR CO.,LTD COMPRESSOR CO.,LTD Compressor Model QXFS-A150zX170S QXFS-A150zX170S Compressor Oil FW68DA or equivalent FW68DA or equivalent Compressor Type Rotary Rotary Compressor LRA. Compressor RLA 15.3 Compressor Power Input 1330...
  • Page 18: Capacity Variation Ratio According To Temperature

    2. Specifications 2.2 Capacity Variation Ratio According to Temperature 09K: Cooling: Heating: 9K(115V) 9K(208/230V) Conditions Conditions Indoor:DB80°F/WB66.9°F Indoor: DB70°F Outdoor:DB95°F Outdoor: DB19.94°F/WB19.04°F Indoor air flow:Super High Indoor air flow: Super High Pipe length:24.6ft Pipe length: 24.6 ft -10 0 10 20 30 40 50 60 70 80 90 100 110 122 -22 -15 15 25 35 45...
  • Page 19: Cooling And Heating Data Sheet In Rated Frequency

    24K: Cooling: Heating: Conditions Conditions Indoor:DB80°F/WB66.9°F Indoor: DB70°F Outdoor:DB95°F Outdoor: DB19.94°F/WB19.04°F Indoor air flow:Super High Indoor air flow: Super High Pipe length:24.6ft Pipe length: 24.6 ft -20 -10 0 10 20 30 40 50 60 70 80 90 100 110 122 -22 -15 -5 25 35 65 75 86...
  • Page 20: Outline Dimension Diagram

    3. Outline Dimension Diagram 3.1 Indoor Unit Unit:mm(inch) (4 9/16) (6 7/64) (7 1/64) (3 1/2) (6 57/64) (2 23/64) Unit:inch AGA/AGB Model 32 31/64 11 17/32 7 23/32 4 29/64 21 11/32 6 11/16 38 21/32 12 1/4 8 45/64 4 53/64 27 55/64 5 63/64...
  • Page 21: Outdoor Unit

    3.2 Outdoor Unit GWC09AUCXB-D6DNA1C/O 11 7/32 26 37/64 12 63/64 28 13/16 17 29/32 Unit:inch VIR09HP230V1R32AO GWC09AUCXD-A6DNA1C/O GWH09AUCXD-A6DNA1C/O GWC12AUCXD-A6DNA1B/O GWH12AUCXD-A6DNA1B/O GWC12AUCXD-D6DNA1B/O VIR12HP230V1R32AO 11 13/16 29 21/64 13 25/32 31 37/64 Unit:inch 20 5/32 Technical Information...
  • Page 22 VIR18HP230V1R32AO GWC18AUDXF-D6DNA1A/O VIR24HP230V1R32AO GWC24AWEXF-D6DNA1I/O 13 25/64 15 53/64 37 23/32 Unit:inch 22 7/16 Technical Information...
  • Page 23: Refrigerant System Diagram

    4. Refrigerant System Diagram Cooling model Indoor unit Outdoor unit Gas pipe side Valve Di s charge Heat exchanger (evaporator) Suction Accumlator Heat Compressor exchanger (condenser) Liquid pipe side Valve Electron Capillary Strainer expansion valve COOLING Heat pump model Outdoor unit Indoor unit Indoor unit Outdoor unit...
  • Page 24: Electrical Part

    Grounding wire YEGN Yellow/Green Black Violet Orange Note: Jumper cap is used to determine fan speed and the swing angle of horizontal lover for this model. ● Indoor Unit GWC09AGCXB-D6DNA4C/I VIR09HP230V1R32AH GWC09AGCXD-A6DNA4C/I GWH09AGCXD-A6DNA4C/I OPTIONAL OPTIONAL OPTIONAL TUBE ROOM GATE WIRED TEMP.
  • Page 25 GWC12AGCXD-A6DNA4B/I GWH12AGCXD-A6DNA4B/I GWC12AGCXD-D6DNA4B/I VIR12HP230V1R32AH GWC18AGDXF-D6DNA4A/I VIR18HP230V1R32AH GWC24AGEXF-D6DNA4I/I VIR24HP230V1R32AH OPTIONAL OPTIONAL OPTIONAL TUBE ROOM TEMP. TEMP. RECEIVER AND GATE WIRED DISPLAY BOARD CONTROL SENSOR SENSOR MOTOR CONTROLLER SENSOR DISPLAY T-SENSOR DISP DC-MOTOR (DRY-C) COM-MANUAL TERMINAL DOOR-C BLOCK WH(BU) N(1) N1(N) PRINTED CIRCUIT BOARD COM-OUT JUMP RD(BN)
  • Page 26 ● Outdoor Unit GWC09AUCXB-D6DNA1C/O VIR09HP230V1R32AO GWC12AUCXD-D6DNA1B/O VIR12HP230V1R32AO OPTIONAL OPTIONAL OPTIONAL WARNING Bottom 4-WAY OUTROOM EXHAUST ELECTRONIC OUTTUBE Please don't touch any terminal when the EXPANSION Band VALVE TEMP. TEMP. TEMP. machine is running ,stopping or has been VALVE Heater SENSOR SENSOR SENSOR powered off for less than 30 minutes to prevent the risk of electric shock ! (YE)
  • Page 27 GWC18AUDXF-D6DNA1A/O VIR18HP230V1R32AO GWC24AWEXF-D6DNA1I/O VIR24HP230V1R32AO OPTIONAL OPTIONAL WARNING BOTTOM OUTROOM EXHAUST ELECTRONIC OUTTUBE Please don't touch any terminal when the BAND TEMP. TEMP. EXPANSION machine is running ,stopping or has been TEMP. HEATER powered off for less than 30 minutes to SENSOR SENSOR SENSOR VALVE prevent the risk of electric shock !
  • Page 28: Pcb Printed Diagram

    5.2 PCB Printed Diagram Indoor Unit Name Name Earthing wire Up&down swing 2 Live Wire 10 Up & Down swing 1 Neutral Wire Display Board Communication Wire 12 Temperature Sensor Brushless DC Motor 13 Door Control Ultraviolet clean 14 Wired Controller Health Function 15 Jumper Left &...
  • Page 29 Outdoor Unit GWC09AUCXD-A6DNA1C/O GWH09AUCXD-A6DNA1C/O GWC12AUCXD-A6DNA1B/O GWH12AUCXD-A6DNA1B/O Name Name Three-phase terminal of compressor Terminal of communication wire Temperature sensor Neutral wire Electronic expansion valve Live wire Outdoor fan 10 Earthing wire 4-way valve Interface of reactor Electric heating of chasssis Technical Information...
  • Page 30 GWC09AUCXB-D6DNA1C/O VIR09HP230V1R32AO GWC12AUCXD-D6DNA1B/O VIR12HP230V1R32AO Name Earthing wire Neutral wire, live wire and communication cable 4-way valve Electric heating belt of chassis Outdoor fan Electronic expansion valve Temperature sensor Three-phase terminal of compressor Technical Information...
  • Page 31 GWC18AUDXF-D6DNA1A/O VIR18HP230V1R32AO GWC24AWEXF-D6DNA1I/O VIR24HP230V1R32AO Name Name Eathing wire Overload interface of compressor Live wire 10 Terminal of compressor Neutral wire Interface of program debugs Communication cable 12 DRED interface 4-way valve 13 Terminal of electronic expansion valve Electric heating belt of chassis / 2-way valve 14 EE flash drive DC motor 15 Computer monitoring interface...
  • Page 32: Function And Control

    6. Function and Control 6.1 Remote Controller Introduction Introduction for buttons on remote controller Buttons on remote controller(YBE1FBF) NOTE: ● This is a general use remote controller. It could be used for the air conditioner with multifunction. For the functions which the model doesn't have, if press the corresponding button on the remote controller, the unit will keep the original running status.
  • Page 33 ● For preventing cold air, after starting up heat mode, indoor unit Press this button to start I Feel function and " " will be displayed on the remote controller. After this function is set, the remote will delay 1~5 minutes to blow air (Actual delay time depends on controller will send the detected ambient temperature to the indoor ambient temperature).
  • Page 34 Temperature can be adjusted under smart dehumidification with ● At ON status, press this button once can set TIMER OFF. The cooling mode. character of HOUR and OFF will flash. Press "+" or "-" button ● The humidity for smart dehumidification is automatically within 5s can adjust the time of TIMER OFF.
  • Page 35 sleep curve setting status will be automatically quit and resume to display the original displaying. In the presetting or enquiry procedure, press " On/Off " button, "Mode" button, "Timer" button or "Sleep" button, the sleep curve setting or enquiry status will quit ●...
  • Page 36 temperature. ● This function is only available for some models. Press " On/Off " and " + " buttons simultaneously under cooling mode can select 25 C(77 F) fast cooling mode, 16 C(61 F) fast cooling mode and normal cooling mode circularly. " " icon will be displayed on the remote controller under fast cooling mode.
  • Page 37: Gree+ App Operation Manual

    GREE+ App Download Linkage Scan the QR code or search "GREE+" in the application market to download and install it. When "GREE+" App is installed, register the account and add the device to achieve long-distance control and LAN control of Gree smart home appliances.
  • Page 38: Ewpe Smart App Operation Manual

    6.3 Ewpe Smart App Operation Manual Control Flow Chart Internet Cloud intelligent Home Wi-Fi Cellular/ home Other Wi-FI appliances Home wireless router Home Wi-Fi Operating Systems Requirement for User's smart phone: iOS system Android system Support iOS7.0 and Support Android 4.4 and above version above version Download and installation...
  • Page 39: Brief Description Of Models And Functions

    6.4 Brief Description of Models and Functions I. Main Functions Inverter Features : The inverter provides the following features: 1.1 Temperature Control ●The regulating capacity can be changed according to the changes Definitions of Temperatures: in the outdoor temperature and cooling/heating load. ●Quick heating and quick cooling The definitions of temperatures are classified as following.
  • Page 40 Cooling Heating Sound sleep mode light sleep deep sleep wake up set temperature is close to phase Temperature body temperature and will adjust automatically and intelligently. Time Good sleep mode 1.4 Fan Speed Control for Indoor Unit before you get up, set tempera- light sleep deep sleep wake up phase...
  • Page 41 Timer ON function: When (T - ⊿ T ) ≥ T, the indoor fan runs at low speed; amb. supplementary Timer ON time can be set under unit off status (power is put 2) High speed, medium speed and low speed are switched, and through) through the remote control.
  • Page 42: Thermistor Functions

    3. Control Specification doesn’t have auto clean function, the indoor fan will exit the "auto clean" mode directly and operates according to the remote control 3.1 Frequency Control setting. Note: Auto clean function will be entered at a certain ambient Control Parameters temperature.
  • Page 43 from ON to OFF when the heating is stopped, the OFF delay Indoor unit’s pipe temperature under heating mode: switch of the four way valve is carried out. A(℃ ) B(℃ ) C(℃ ) 3.3.2 3-Minute Standby Turning on the compressor is prohibited for 3 minutes after turning it off.
  • Page 44: Defrost Control

    2 minutes. When the pipe temperature rises or the limit time of 2 Electronic expansion valve is fully opened minutes is reached, the indoor fan runs at a low speed, and the 1. Electronic expansion valve is fully opened when turning off the maximum time of low speed operation does not exceed 1 minute.
  • Page 45 3.12 Mainboard Module Overheating Protection complete unit is shut down for protection. If the unit stops for 3 consecutive times due to protection, the operation cannot Outline be automatically resumed, and the indoor unit displays During operation, you can control the temperature of the refrigerant lacking and valve blockage error code F0, which mainboard module to prevent the mainboard from being damaged needs to be restored by reenergization.
  • Page 46: Notes For Installation And Maintenance

    7. Notes for Installation and Maintenance Safety Precautions: Important! prolong the wire by yourself. 11. For the air conditioner without plug, an air switch must Please read the safety precautions carefully before be installed in the circuit. The air switch should be all-pole installation and maintenance.
  • Page 47: Safety Precautions For Installing And Relocating The Unit

    Safety Precautions for Installing and Relocating the Unit: To ensure safety, please be mindful of the following precautions. WARNINGS WARNINGS 1. When installing or relocating the unit, be sure to If compressor starts running when stop valve is open and connection pipe is not yet connected, air will be sucked in and keep the refrigerant circuit free from air or substances cause pressure rise or compressor rupture, resulting in injury.
  • Page 48: Information On Servicing

    International Mechanical Code,or CSA B52.All field joints shall be accessible for inspection prior to being covered or R32 refrigerant warning enclosed. ● To realize the function of the air conditioner unit, a special Safety Operation of Flammable Refrigerant refrigerant circulates in the system. The used refrigerant is Aptitude requirement for maintenance man(repairs the fluoride R32, which is specially cleaned.
  • Page 49: Repairs To Sealed Components

    SYSTEM, the following precautions shall be completed prior to may corrode refrigerant containing components, unless the conducting work on the system. components are constructed of materials which are inherently Work procedure resistant to being corroded or are Suitably protected against being so corroded.
  • Page 50: Charging Procedures

    the refrigerant shall be recovered from the system,or isolated recommended good practice that all refrigerants are recovered (by means of shut off valves) in a part of the system remote from safely. Prior to the task being carried out,an oil and refrigerant the leak.
  • Page 51 set of calibrated weighing scales shall be available and in good working order. Hoses shall be complete with leak-free disconnect couplings and in good condition. The recovered refrigerant shall be processed according to local legislation in the correct recovery cylinder, and the relevant waste transfer note arranged.
  • Page 52: Main Tools For Installation And Maintenance

    Main Tools for Installation and Maintenance Level meter Measuring tape Screw driver Impact drill Drill head Electric drill Electroprobe Universal meter Inner hexagon Electronic Torque wrench Open-end wrench spanner leakage detector Vacuum pump Pressure meter Pipe pliers Pipe pliers Pipe cutter Pipe expander Pipe bender Soldering appliance...
  • Page 53: Installation

    8. Installation 8.1 Installation Dimension Diagram Space to the wall At least 15cm Space to the wall At least 15cm Space to the obstruction At least 50cm Drainage pipe Installation and Maintenance...
  • Page 54: Installation Procedures

    Installation Procedures Start installation Preparation before installation Read the requirements select installation Prepare tools for electric connection location Select indoor unit Select outdoor unit installation location installation location Install the support of outdoor unit Install wall-mounting (select it according to the actual situation) frame, drill wall holes Connect pipes of indoor Fix outdoor unit...
  • Page 55: Installation Parts-Checking

    8.2 Installation Parts-checking 3. Outdoor Unit: (1) Select a location where the noise and outflow air emitted by Name the outdoor unit will not affect neighborhood. Indoor unit (2) The location should be well ventilated and dry, in which the outdoor unit wont be exposed directly to sunlight or strong wind.
  • Page 56: Installation Of Indoor Unit

    8.5 Installation of Indoor Unit 4. Outlet Pipe (1) The pipe can be led out in the direction of right, rear right, left 1. Choosing Installation Iocation or rear left.(As show in Fig.3) Recommend the installation location to the client and then confirm (2) When selecting leading out the pipe from left or right, please it with the client.
  • Page 57 6. install drain hose (1) Connect the drain hose to the outlet pipe of indoor unit.(As N(1) show in Fig.8) green white black red (yellow- (2) Bind the joint with tape.(As show in Fig.9) (blue) (brown) green) Outdoor unit connection Drain hose Outlet pipe Note: The wiring connect is for reference only,...
  • Page 58: Installation Of Outdoor Unit

    9. Hang the Indoor Unit (1) Put the bound pipes in the wall pipe and then make them pass through the wall hole. (2) Hang the indoor unit on the wall-mounting frame. (3) Stuff the gap between pipes and wall hole with sealing gum. Drain vent Chassis (4) Fix the wall pipe.(As show in Fig.16)
  • Page 59 5. Connect Outdoor Electric Wire 6. Neaten the Pipes (1) Remove the screw on the cable cross plate, then remove it. (1) The pipes should be placed along the wall, bent reasonably and hidden possibly. Min. semidiameter of bending the pipe is 10cm. (2) Let the connection wire sleeve go through the two holes of (2) If the outdoor unit is higher than the wall hole, you must set baffle;...
  • Page 60: Vacuum Pumping And Leak Detection

    8.7 Vacuum Pumping and Leak Detection 8.8 Check after Installation and Test operation 1. Use Vacuum Pump 1. Check after Installation (1) Remove the valve caps on the liquid valve and gas valve and Check according to the following requirement after finishing the nut of refrigerant charging vent.
  • Page 61: Maintenance

    9. Maintenance 9.1 Error Code List Error Malfunction name AC status Possible causes code Malfunction of jumper cap The complete unit stops operation 1. Jumper cap is not installed in control panel; 2. Poor contact of jumper cap; 3. Jumper cap is damaged; 4.
  • Page 62 Error Malfunction name AC status Possible causes code Liquid valve temperature 1. Temperature sensor is not well connected or damaged; sensor is ON / short- 2. The wire of temperature sensor is damaged, causing short circuited circuit to copper pipe or outer casing; 3.
  • Page 63 Error Malfunction name AC status Possible causes code Outdoor condenser Cool/Dry: compressor and outdoor 1. Temperature sensor is not connected well or damaged; temperature sensor is fan stop operation, while indoor fan 2. Temperature sensor wire of outdoor unit is damaged; short open/short-circuited operates;...
  • Page 64 Error Malfunction name AC status Possible causes code Undefined outdoor unit Cool: compressor and outdoor 1. Outdoor ambient temperature exceeds the operation range error fan stops operation, while indoor of unit (eg: less than-20 C or more than 60 C for cooling; more fan operates;...
  • Page 65 Error Malfunction name AC status Possible causes code DC bus voltage drop Cool/Dry: compressor stops The power voltage is unstable. malfunction operation, while indoor fan operates; Heat: all loads stops operation. Current detection Cool: compressor and outdoor 1. Is the complete unit lacking of refrigerant? malfunction of unit fan stops operation, while indoor 2.
  • Page 66: Procedure Of Troubleshooting

    9.2 Procedure of Troubleshooting 1. Troubleshooting for jumper cap Main check points: (1) jumper cap (2) control board of indoor unit Display shows “C5” Check whether the main Insert the equipped board of controller is inserted with jumper cap jumper cap. Eliminate malfunction Check whether the...
  • Page 67: Communication Malfunction

    2. Communication malfunction Main check points: (1) Connection wire between indoor unit and outdoor unit (2) Wiring inside the unit (3) Communication circuit of control board of indoor unit (4) Communication circuit of control board of outdoor unit Start Check whether the unit has operated normally before the malfunction occurs.
  • Page 68 3. IPM protection , over-phase current of compressor Main check points: (1) compressor COMP terminal (2) power supply voltage (3) compressor (4) charging amount of refrigerant (5) air inlet and air outlet of indoor/outdoor unit NOTE:The control board as below means the control board of outdoor unit. Put through the power and turn on the unit...
  • Page 69 4. Overload protection of compressor , high discharge temperature, protection of compressor Main check points: (1) electronic expansion valve (2) expansion valve terminal (3) charging amount of refrigerant (4) overload protector NOTE:The control board as below means the control board of outdoor unit. After the unit has been cut off the power for more than 20mins...
  • Page 70 5.Troubleshooting for temperature sensor , , , , Main check points: (1) connection terminal (2) temperature sensor (3) main board Start Check whether the connection terminal between the temperature sensor and the control board is loose or not connected well. Insert the temperature sensor well Eliminate...
  • Page 71 6.High temperature prevention protection ; high power ; system is abnormal Main check points: (1) outdoor temperature (2) fan (3)air inlet and air outlet of indoor/outdoor unit NOTE:The control board as below means the control board of outdoor unit. Overload protection, high temperature prevention protection Normal protection.
  • Page 72 7.Desynchronization diagnosis for compressor Main check point: (1) system pressure (2) power supply voltage NOTE:The control board as below means the control board of outdoor unit. Desynchronization occurs Desynchronization occurs during operation after turning on the unit Check whether the fan Replace the fan Does the outdoor fan operate terminal OFAN is...
  • Page 73 8.Malfunction diagnosis for failure startup Main check points: (1) compressor wire (2) compressor (3) charging amount of refrigerant NOTE:The control board as below means the control board of outdoor unit. Put through the power and turn on the unit The time for stop operation is not enough and the system's high pressure and low pressure is Check whether the compressor unbalanced.
  • Page 74 9. Charging malfunction of capacitor Main check points: (1) wiring board XT (2) reactor NOTE:The control board as below means the control board of outdoor unit. Put through the power to turn on the unit and then wait for 1min Measure the voltage at both ends of electrolytic capacitor with DC voltmeter.
  • Page 75 10. Troubleshooting-motor(indoor fan) doesn't operate Main check points: (1) connection terminal (2) motor (3) control board AP1 of indoor unit (4) blade 10.1 DC motor Display shows "H6" Pull the blade with hand under de-energization status Check whether the Adjust the motor and the blade blade operates smoothly to make the motor operate smoothly.
  • Page 76 10.2 PG motor Display shows "H6" Pull the blade with hand under de- energization status Adjust the motor and Check whether the blade to make the the blade operates blade operate smoothly smoothly. Eliminate malfunction Check whether Insert the feedback the feedback terminal of terminal again indoor fan's motor...
  • Page 77 11. AC overcurrent protection Start The normal fluctuation is about 10% of rated Eliminate malfunction The power voltage is unstable. voltage on the nameplate. The power voltage is too low and the Adjust the power voltage to make it normal. Eliminate malfunction load is too high.
  • Page 78: Troubleshooting For Normal Malfunction

    9.3 Troubleshooting for Normal Malfunction 1. Air Conditioner can't be Started Up Possible Causes Discriminating Method (Air conditioner Status) Troubleshooting Confirm whether it's due to power failure. If yes, No power supply, or poor connection After energization, operation indicator isn't bright wait for power recovery.
  • Page 79 4. ODU Fan Motor can't Operate Possible causes Discriminating method (air conditioner status) Troubleshooting Wrong wire connection, or poor Check the wiring status according to circuit Connect wires according to wiring diagram to make connection diagram sure all wiring terminals are connected firmly Measure the capacity of fan capacitor with an Capacity of the ODU fan motor is universal meter and find that the capacity is out of...
  • Page 80: Exploded View And Parts List

    10. Exploded View and Parts List 10.1 Indoor Unit The component picture is only for reference; please refer to the actual product. Installation and Maintenance...
  • Page 81 Description Description Rear Case Sub-Assy Display Board 13-4 Air Louver(Left) Terminal Board 13-5 Air Louver(Right) Temperature Sensor 13-6 Air Louver (Auto) Front Case Assy Swing Lever 14-1 Front Case Stepping Motor 14-2 Filter Sub-Assy Rear Grill Sub-assy Guide Louver (lower) 15-1 Axile Bush Sub-assy Guide Louver (upper)
  • Page 82 16-6 4 1 2 3 17-1 16-4 15-2 15-1 15-3 16-5 17-2 The component picture is only for reference; please refer to the actual product. Installation and Maintenance...
  • Page 83 Description Description Rear Case assy Jumper 15-3 Air Louver 1 Terminal Board 15-4 Air Louver 2 Display Board 15-5 Air Louver 15-6 Temperature Sensor Swing Lever Rear Grill Sub-assy Stepping Motor Front Case Assy Stepping Motor Front Case 17-1 SteppingMotor Filter Sub-Assy 17-2 Drainage Hose...
  • Page 84 17-1 17-2 16-2 16-1 16-3 16-4 16-5 16-6 The component picture is only for reference; please refer to the actual product. Installation and Maintenance...
  • Page 85 Description Description Rear Case Sub-Assy Main Board 16-2 Axile Bush Sub-assy Jumper 16-3 Stepping Motor Display Board 16-4 Stepping Motor 16-5 Terminal Board Air Louver 1 16-6 Temperature Sensor Air Louver 1 Front Case Assy Air Louver Front Case 17-1 Swing Lever Filter Sub-Assy 17-2...
  • Page 86: Outdoor Unit

    10.2 Outdoor Unit GWC09AUCXB-D6DNA1C/O 16-5 16-1 16-2 16-3 16-4 19-1 19-4 The component picture is only for reference; please refer to the actual product. Description Description Description Chassis Sub-assy Motor Support Right Side Plate Assy Compressor and Fittings Motor 19-1 Right Side Plate Condenser Assy Axial Flow Fan...
  • Page 87 GWC09AUCXD-A6DNA1C/O GWC12AUCXD-A6DNA1B/O GWC12AUCXD-D6DNA1B/O 13-5 13-2 13-1 13-4 15-1 15-2 13-3 15-3 The component picture is only for reference; please refer to the actual product. Description Description Description Chassis Sub-assy Fan Motor 15-2 Earthing Plate Sub-assy Compressor and Fittings Axial Flow Fan 15-3 Wire Clamp Condenser Assy...
  • Page 88 GWH09AUCXD-A6DNA1C/O VIR09HP230V1R32AO GWH12AUCXD-A6DNA1B/O VIR12HP230V1R32AO 15-5 15-2 15-1 15-4 17-1 15-3 17-2 17-3 The component picture is only for reference; please refer to the actual product. Description Description Description Chassis Sub-assy Fan Motor 17-2 Earthing Plate Sub-assy Compressor and Fittings Axial Flow Fan 17-3 Wire Clamp Condenser Assy...
  • Page 89 GWC18AUDXF-D6DNA1A/O GWC24AWEXF-D6DNA1I/O 15-2 15-5 15-1 15-3 15-4 18-1 18-2 18-3 4 6 5 The component is only for rererence;please refer to the actual product. Description Description Description Chassis Sub-assy Axial Flow Fan 18-2 Earthing Plate Sub-assy Compressor and Fittings Electric Box Assy 18-3 Wire Clamp Condenser Assy...
  • Page 90 VIR18HP230V1R32AO VIR24HP230V1R32AO 15-2 15-5 15-1 15-3 15-4 18-1 18-2 18-3 4 6 5 The component is only for rererence;please refer to the actual product Description Description Description Chassis Sub-assy Motor Support 18-1 Right Side Plate Compressor and Fittings Motor 18-2 Earthing Plate Sub-assy Condenser Assy Axial Flow Fan...
  • Page 91: Removal Procedure

    11. Removal Procedure 11.1 Removal Procedure of Indoor Unit Warning: Before disassembly, please disconnect the power supply. Before disconnection the pipeline, please discharge all the refrigerant according to the local laws and regulations. Step Procedure Before disassemble Turn off the air conditioner and disconnect the power before disassemble the air conditioner.
  • Page 92 Step Procedure 3.Remove panel Panel rotation Panel Display Open the front panel; separate the panel rotation shaft Screws from the groove fixing the front panel and then removes the front panel. Note: The display of some models is fixed on the panel; unscrew the screws fixing the display on the panel before removing the panel.
  • Page 93 Step Procedure 6.Remove electric box assy Remove the screw fixing electric box assy. Step motor Electric box Indoor tube Screws assy temperature sensor Main board ① Cut off the wire binder and pull out the indoor tube temperature sensor. Wiring terminal of motor ②...
  • Page 94 Step Procedure 7.Remove panel Remove 3 screws fixing evaporator assy. At the back of the unit, Loosen the clasp of the connection pipe clamp and then remove the connection pipe clamp. First remove the left side of evaporator from the groove of bottom shell and then remove the right side from the clasp on the bottom shell.
  • Page 95 Step Procedure 8. Remove motor and cross flow fan Remove 3 screws fixing motor clamp and then remove the motor clamp. Screw Screw Loose the screws (2-3 circles) used for fixing the cross flow fan, pull right to pull out the motor. 9.
  • Page 96: Removal Procedure Of Outdoor Unit

    11.2 Removal Procedure of Outdoor Unit Warning: Before disassembly, please disconnect the power supply. Before disconnection the pipeline, please discharge all the refrigerant according to the local laws XB :Take the heat pump for example and regulations. Step Procedure 1. Before disassembly 2.
  • Page 97 Step Procedure 4. Remove front panel assy and Rear Grill Remove connection screws connecting the front panel assy and Rear Grill, and then remove the front panel Rear Grill assy and Rear Grill. Front panel assy 5. Remove right side plate assy and left side plate Right side plate assy Rescrew the ground screws, remove the ground wires, loosen the screws fixing terminal board, remove the...
  • Page 98 Step Procedure 7. Remove motor support and motor Motor support Motor Remove the screws fixing the motor support and lift the motor support to remove it. Remove the screws fixing the motor and then remove the motor. 8. Remove electric box assy Electric box assy Remove the terminals, lift up and rotate the electrical box assy to the right so that the snaps on the clapboard...
  • Page 99 Step Procedure 10. Remove gas valve and liquid valve Remove the valve support bolck, remove the screws fixing the gas valve and the liquid valve,unsolder the welding joint connecting the gas valve and the liquid valve, remove them. Note: Liquid valve Discharge the refrigerant completely befor unsoldering;...
  • Page 100 XD :Take the heat pump for example Warning: Before disassembly, please disconnect the power supply. Before disconnection the pipeline, please discharge all the refrigerant according to the local laws and regulations. Step Procedure 1. Before disassembly 2. Remove Cover of Pass Wire and valve cover Cover of Pass Wire Remove the screws fixing Cover of Pass Wire, valve...
  • Page 101 Step Procedure 4. Remove front panel assy and Rear Grill Remove connection screws connecting the front panel assy and Rear Grill, and then remove the front panel assy and Rear Grill. Rear Grill Front panel 5. Remove right side plate assy and left side plate Rescrew the ground screws, remove the ground wires, loosen the screws fixing terminal board, remove the terminal board, rescrew the screws fixing the right side...
  • Page 102 Step Procedure 7. Remove electric box assy Remove the terminals, lift up and rotate the electrical box assy to the right so that the snaps on the clapboard are removed and the electrical box assy are removed. 8. Remove motor Remove the screws fixing the motor and then remove the motor.
  • Page 103 Step Procedure 10. Remove gas valve and liquid valve Remove the valve support bolck, remove the screws fixing the gas valve and the liquid valve,unsolder the welding joint connecting the gas valve and the liquid valve, remove them. Note: Discharge the refrigerant completely befor unsoldering; welding joint when unsoldering, wrap the gas valve with a wet cloth completely to avoid damage to the valve caused by...
  • Page 104 Step Procedure 13. Remove electronic expansion electric expand Unsolder the welding joints connecting electronic valve fitting expansion valve assy then remove the electronic electric expansion expansion valve assy. valve sub-Assy welding joint 14. Remove clapboard assy clapboard assy Remove the screws fixing the clapboard assy and then remove the clapboard assy.
  • Page 105 XF: Take heat pump model for example. Caution: discharge the refrigerant completely before removal. Step Procedure 1. Before disassembly 2. Remove big handle and valve cover Big handle Remove the screws fixing big handle, valve cover and then remove them. Valve cover 3.
  • Page 106 Step Procedure 4. Remove front panel assy Remove connection screws connecting the front panel assy with the chassis and the motor support, and then remove the front panel assy. Front panel assy 5. Remove right side plate assy Right side plate assy Rescrew the ground screws, remove the ground wires, loosen the screws fixing terminal board, remove the terminal board, rescrew the screws fixing the right...
  • Page 107 Step Procedure 7. Remove motor support and motor Motor support Motor Remove the screws fixing the motor support and lift the motor support to remove it. Remove the screws fixing the motor and then remove the motor. 8. Remove electric box assy Electric box assy Remove the terminals, lift up and rotate the electrical box assy to the right so that the snaps on the clapboard...
  • Page 108 Step Procedure 10. Remove gas valve and liquid valve Remove the valve support bolck, remove the screws fixing the gas valve and the liquid valve,unsolder the welding joint connecting the gas valve and the liquid valve, remove them. Note: Liquid valve Discharge the refrigerant completely befor unsoldering;...
  • Page 109: Appendix

    Appendix Appendix 1: Reference Sheet of Celsius and Fahrenheit Conversion formula for Fahrenheit degree and Celsius degree: Tf=Tcx1.8+32 Set temperature Fahrenheit display Fahrenheit Celsius Fahrenheit display Fahrenheit Celsius Fahrenheit display Fahrenheit Celsius temperature(℉) temperature(℉) temperature(℉) (℉) (℃) (℉) (℃) (℉) (℃)...
  • Page 110: Appendix 3: Pipe Expanding Method

    Appendix Appendix 3: Pipe Expanding Method Pipe Note: Improper pipe expanding is the main cause of refrigerant leakage.Please expand Pipe cutter the pipe according to the following steps: A:Cut the pip Leaning Uneven Burr ● Confirm the pipe length according to the distance of indoor unit and outdoor unit. ●...
  • Page 111: Appendix 4: List Of Resistance For Temperature Sensor

    Appendix Appendix 4: List of Resistance for Temperature Sensor Resistance Table of Ambient Temperature Sensor for Indoor and Outdoor Units(15K) Temp( Resistance(kΩ) Temp( Resistance(kΩ) Temp( Resistance(kΩ) Temp( Resistance(kΩ) 138.10 49.02 18.75 7.97 128.60 44.31 17.14 7.35 115.00 40.09 15.68 6.79 102.90 36.32 14.36...
  • Page 112 JF00305643 GREE ELECTRIC APPLIANCES, INC. OF ZHUHAI Add: West Jinji Rd, Qianshan, Zhuhai, Guangdong, China, 519070 Tel: (+86-756) 8522219 Fax: (+86-756) 8669426 E-mail: global@cn.gree.com For product improvement, specifications and appearance in this manual are subject to change without prior notice.