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Related Manuals for Bizhub vCare PRO 1050
Summary of Contents for Bizhub vCare PRO 1050
- Page 1 Example Configuration Guide bizhub PRO 1050, 1050e, 1050p v2.0 5/5/2017...
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Page 2: Table Of Contents
Table of Contents ……………………….…………………………………………….……..…2 1: Table of Contents …………………………………………….……..…3 2: Requirements/Contact information. Requirements……………………………………………………….………..3 vCare Network Requirements……………………………………………………………...3 vCare Technical Support Contact Information…….……………………..………3 ……………...………………………………………….……..….4 3: Operation Panel Overview 4: Machine Manager Mode Configuration. .……………………………………….……..…5 Date & Time Settings ……………………………………………….…..…5 Network Card Settings…………………...………………………….….….6 CSRC Settings………...………………………….….………7, 8, 9, 10, …..……………………………………………………………12 5: Service Mode Configuration... -
Page 3: 2: Requirements/Contact Information
vCare Requirements: Device Registration: The device must be registered to the vCare System for 2- This is an Way E-Mail communication protocol. example vCare configuration Firmware: The recommendation is to be sure the unit is flashed with the latest and connection guide. -
Page 4: 3: Operation Panel Overview
Operation Panel Operation Panel Machine Operation Panel Overview Configuration of these models is performed using the machine’s Operation Panel. Item Name Description Touch Panel Touch portion of Operation Panel. [Utility/Counter] button Accesses the Utility/Counter Menu. Number Pad The physical Number Pad. [Access] button The Sub Menu. -
Page 5: 4: Machine Manager Mode Configuration
Machine Manager Mode Settings Machine Manager Mode Configuration Machine Manager Mode Settings Date & Time Administrator Settings must Mode is used be entered in 24-hour format configuration of for KM the Date & Time Products. settings of the MFP as well as They must be customer Proxy entered... -
Page 6: Network Card Settings
Machine Manager Mode Settings Machine Manager Mode Configuration Network Card Settings Machine and Controller NIC TCP/IP settings are accessed through the Machine Manager Mode. Accessing Machine NIC TCP/IP Settings Step Step description From Administrator Mode Menu, press the Access the Network Setting [Network Setting] button. -
Page 7: Csrc Settings
Machine Manager Mode Settings Machine Manager Mode Configuration CSRC Settings The majority of configuration is entered in the Machine Manager Mode. Accessing the Controller NIC CSRC Settings Step Step description In the Network Setting Menu, press the Access the Controller Setting [Controller Setting] button. - Page 8 Machine Manager Mode Settings Machine Manager Mode Configuration CSRC Settings (Cont’d.) The connection of the unit to the vCare System is sent through the machine’s Controller NIC. Controller NIC CSRC Settings Step Step description Press the [Send] button, and then press the Turn on CSRC Send.
- Page 9 Machine Manager Mode Settings Machine Manager Mode Configuration CSRC Settings (Cont’d.) The CSRC Settings are Server Settings entries for POP3 and SMTP communication with the vCare System. Controller NIC CSRC Settings (Cont’d.) Step Step description Press the [Off] button for Auth. (POP before Turn off the POP Before SMTP).
- Page 10 Machine Manager Mode Settings Machine Manager Mode Configuration CSRC Settings (Cont’d.) The POP3 configuration allows the machine to retrieve communication from the vCare System. Controller NIC CSRC Settings (Cont’d.) Step Step description Press the [CSRC Receive] button and then press Turn on CSRC Receive.
- Page 11 Machine Manager Mode Settings Machine Manager Mode Configuration CSRC Settings (Cont’d.) The Auto Check is initially configured to check for mail every minute, but must later be changed to 60 minutes. Controller NIC CSRC Settings (Cont’d.) Step Step description Press the [Auto Check] button and the [On] Turn the Mail Check on.
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Page 12: 5: Service Mode Configuration
Service Mode Configuration Service Mode Settings Accessing Service Mode Software Dipswitch Settings, I/O Check, and CS Remote Care Settings are entered in Service Mode. Step Step description From the “Ready to Copy” Menu, press the Enter Tech Rep/Service Mode. button. Next, press 0, 0, , 0, 1. -
Page 13: Configuring Software Dipswitch Settings And I/O Check
Service Mode Configuration Software Dipswitch Settings & IO Check Configuring Software Dipswitch Settings and I/O Check Software Switch 3-6 must be turned on and I/O Check must be performed prior to configuring any other Software Switches. First Software DipSW Settings and I/O Check Step Step description Press the [System Setting] button and then press... - Page 14 Service Mode Configuration Software Dipswitch Settings & IO Check Configuring Software Dipswitch Settings and I/O Check (Cont’d.) The Software Switches must be configured as shown. Software Dipswitch Settings & CS Remote Care RAM Clear Step Step description Change Software Switch 15 – 5 to [On(1)], then Set Software Switch 15-5 to change Software Switch 16 –...
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Page 15: Accessing Cs Remote Care
Service Mode Configuration CS Remote Care Configuration Accessing CS Remote Care These models can only communicate with the vCare System using 2- Way E-Mail communication protocol. Accessing CS Remote Care Step Step description Follow the previously described steps to access Access Service Mode. -
Page 16: Configuring The Detail And Basic Settings
Service Mode Configuration CS Remote Care Configuration Configuring the Detail and Basic Settings The CS Remote Care Date and Time Setting must be accurate to the current local time and entered in 24- Hour format. Configuring Detail Settings Step Step description Press the [Date and Time Setting] button. - Page 17 Service Mode Configuration CS Remote Care Configuration Configuring the Detail and Basic Settings (Cont’d.) The only CS Remote Care configuration entries are for Date/Time Settings and Center ID. Device ID should display the machine’s Serial Number. The E-Mail Address will populate after successful connection.
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Page 18: 6: Connecting The Unit To Vcare
Connecting the unit to vCare Connecting the unit to vCare Performing the Communication Test Communication Test must be successful before issuing the Ini. Connect E-Mail. Performing the Communication Test Step Step description In the Machine Manager Setting Menu, press the Access the CSRC Menu in [Network Setting] button, press the [Controller the Machine Manager Mode. -
Page 19: Maintenance Start And Completion
Connecting the unit to vCare Connecting the unit to vCare Maintenance Start and Completion Following successful communication between the machine and the vCare System, Maintenance Start and Maintenance Complete must be performed. Additionally, the Mail check (Auto Check) must be changed to 60 minutes. -
Page 20: 7: Troubleshooting
Troubleshooting Troubleshooting Printing a vCare Communication Log Communication Log can also be printed by following these instructions. Step Step description Access Service Mode from the Ready to Copy Access Service Mode. screen. Press the [List Output] button. Access the List Output Menu. If the “Communication Log List”... -
Page 21: Observing The Smtp Log
Troubleshooting Troubleshooting Observing the SMTP Log Transmission Error codes can be found under Troubleshooting section of the Field Service Manuals for these models. They can be viewed or downloaded from www.mykonicam inolta.com website. Observe the HTTP Communication results listed in the “SMTP LOG” and have the results on hand when calling vCare technical support.
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