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Acer Predator PHN16-71 Lifecycle Extension Manual
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Acer Predator PHN16-71 Lifecycle Extension Manual

Acer Predator PHN16-71 Lifecycle Extension Manual

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Predator PHN16-71
LIFECYCLE EXTENSION
GUIDE

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Summary of Contents for Acer Predator PHN16-71

  • Page 1 Predator PHN16-71 LIFECYCLE EXTENSION GUIDE...
  • Page 2 Self-Repair ..........1-1 Disassembly Procedures .
  • Page 3 NOTE: NOTE: Do not attempt to replace other components than those listed above. NOTE: NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: NOTE:...
  • Page 4 NOTE: NOTE: System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers: Run Windows Update in order to get the latest drivers from Acer:...
  • Page 5 Disassembly Procedures Safety Guidelines This chapter contains step by step procedures on how to remove and de-install components from the computer. Use the following safety guidelines to ensure your personal safety. Each procedure included in this chapter assumes that you are preparing your computer for recycling and disposal.
  • Page 6 WEEE Annex VII Component These components are classified as requiring selective treatment: Battery  SSD Module  Memory  WLAN Module  RTC Battery  USB Board  Mainboard  Touchpad Module  LCD Panel  Disassembly Procedures...
  • Page 7 Pre-disassembly Instructions Do the following prior to starting any maintenance procedures: 1. Place the system on a stable work surface. 2. Remove the power adapter from the DC-IN jack (A) or USB Type-C ports (B and C) as shown in Figure 1-1.
  • Page 8 NOTE: NOTE: Make sure the system is completely powered off. Disassembly Procedures...
  • Page 9 Base Cover Removal 1. Remove eleven (11) screws from the base cover (Figure 1-3). Figure 1-3. Base Cover Removal 2. Carefully pry up the base cover starting from the upper left and right sides to release the latches (Figure 1-4). Figure 1-4.
  • Page 10 3. Continue releasing the remaining latches on all sides of the system. Then remove the base cover (Figure 1-5). Figure 1-5. Base Cover Removal Disassembly Procedures...
  • Page 11 Battery Pack Removal Prerequisite: Base Cover Removal 1. Find the battery pack (A) on the top assembly (Figure 1-6). 2. Detach the mylar tape (B) from the battery and mainboard (Figure 1-6). Figure 1-6. Battery Pack Removal 3. Detach the acetate tape (C) from the battery and mainboard (Figure 1-7).
  • Page 12 4. Disconnect the battery cable from the mainboard connector (D) (Figure 1-8). Figure 1-8. Battery Pack Removal 5. Lift the battery pack to release it from the compartment studs (highlighted with the green lines) as shown in Figure 1-9. Then remove the battery pack. WEEE Annex VII Component: Battery Figure 1-9.
  • Page 13 6. Remove one (1) screw securing the battery holder (E) in place (Figure 1-10). Figure 1-10. Battery Pack Removal 7. Lift the battery holder to release it from the guide pins/compartment stud (highlighted with the green circles/lines) (Figure 1-11). Figure 1-11. Battery Pack Removal Disassembly Procedures 1-11...
  • Page 14 SSD Module Removal Prerequisite: Battery Pack Removal 1. Locate the SSD1 and SSD2 modules on the top assembly (Figure 1-12). SSD2 SSD1 Figure 1-12. SSD Modules Location 2. Remove one (1) screw securing the SSD assembly in place (Figure 1-13). Figure 1-13.
  • Page 15 3. Disconnect the SSD assembly from the mainboard connector (A) (Figure 1-14). Figure 1-14. SSD Module Removal 4. By holding the upper edge of the copper foil with mylar (B), unfold and detach it from the SSD module as shown in Figure 1-15 Figure 1-16 but DO NOT remove...
  • Page 16 Figure 1-16. SSD Module Removal 5. Detach the SSD module from the adhesive graphite strip (marked with yellow dashed line) as shown in Figure 1-17. WEEE Annex VII Component: SSD Module Figure 1-17. SSD Module Removal 6. Repeat steps 2 through 5 to remove another SSD module (if necessary). 1-14 Disassembly Procedures...
  • Page 17 DIMM (Dual In-line Memory Module) Removal Prerequisite: Battery Pack Removal 1. Find the DIMM assembly (A) in the system (Figure 1-18). 2. Push the DIMM assembly clips (B) outwards (Figure 1-18). Figure 1-18. DIMM Module Removal 3. Remove the DIMM assembly from the mainboard connector (C) (Figure 1-19).
  • Page 18 4. By holding the edge of the composite foil with thermal pad (D), unfold and detach it from the DIMM module as shown in Figure 1-20 but DO NOT remove yet! Figure 1-20. DIMM Module Removal 5. Detach the DIMM module from the thermal pad (marked with yellow dashed lines) as shown in Figure 1-21.
  • Page 19 WLAN Module Removal Prerequisite: Battery Pack Removal 1. Find the WLAN module (A) on the top assembly (Figure 1-22). Figure 1-22. WLAN Module Location 2. Disconnect the WLAN antenna cables from the WLAN module connectors (B) (Figure 1-23). 3. Remove one (1) screw securing the WLAN module in place (Figure 1-23).
  • Page 20 4. Remove the WLAN module from the mainboard connector (C) (Figure 1-24). WEEE Annex VII Component: WLAN Module Figure 1-24. WLAN Module Removal 1-18 Disassembly Procedures...
  • Page 21 RTC Battery Removal Prerequisite: Battery Pack Removal 1. Using plastic tweezers, carefully pry to detach the adhesive tape underneath the RTC battery (A) but DO NOT remove yet (Figure 1-25). 2. Disconnect the RTC battery cable from the mainboard connector (B) (Figure 1-25).
  • Page 22 USB Board Removal Prerequisite: SSD Module Removal 1. Disconnect the LVDS cable from the mainboard connector (A) (Figure 1-26). CAUTION: LVDS cable can be damaged if disconnected while the mainboard connector is locked. Figure 1-26. USB Board Removal 1-20 Disassembly Procedures...
  • Page 23 2. Disconnect the USB board FPC (B) from the USB board and mainboard connectors. Then remove the USB board FPC from the top assembly (Figure 1-27). 3. Disconnect the USB board power cable (C) from the USB board and mainboard connectors.
  • Page 24 5. Slightly lift the USB board to release it from the guides (marked with green circles) and then pull backwards to release its connectors from the slots on the top assembly. Remove the USB board (Figure 1-28). WEEE Annex VII Component: USB Board Figure 1-28.
  • Page 25 Mainboard Removal Prerequisite: SSD Module Removal, DIMM (Dual In-line Memory Module) Removal, and WLAN Module Removal 1. Detach the acetate tape (B) from the heatsink (Figure 1-29). Figure 1-29. Mainboard Removal Disassembly Procedures 1-23...
  • Page 26 2. Disconnect the speaker cable from the mainboard connector (B) (Figure 1-30). 3. Disconnect the touchpad FFC from the mainboard connector (C) (Figure 1-30). 4. Disconnect the keyboard backlight FFC from the mainboard connector (D) (Figure 1-30). 5. Disconnect the keyboard FFC from the mainboard connector (E) (Figure 1-30).
  • Page 27 10. Remove thirteen (13) screws securing the mainboard and fans in place (Figure 1-31). Figure 1-31. Mainboard Removal 11. Release the mainboard (J) with the heatsink and fans from the I/O ports slots (marked with green lines) and guides (marked with green circles) on the top assembly (Figure 1-32).
  • Page 28 Figure 1-33. Mainboard IMPORTANT: Circuit boards >10 cm² have been highlighted with a yellow rectangle as shown in Figure 1-33. Remove the circuit board and follow local regulations for disposal. 1-26 Disassembly Procedures...
  • Page 29 Touchpad Module Removal Prerequisite: Mainboard Removal 1. Disconnect the touchpad FFC from the mainboard connector (A) (Figure 1-34). CAUTION: Touchpad FFC (Flexible Flat Circuit) can be damaged if removed while the mainboard connector is locked. Figure 1-34. Touchpad Module Removal Disassembly Procedures 1-27...
  • Page 30 2. Gently peel off the conductive fabric with mylar tapes and sponges (B) from the touchpad module (Figure 1-35). Figure 1-35. Touchpad Module Removal 3. Remove three (3) screws securing the touchpad module in place (Figure 1-36). Figure 1-36. Touchpad Module Removal 1-28 Disassembly Procedures...
  • Page 31 4. Using the screwdriver, push the screw sleeve (C) firmly to release it from the top assembly (Figure 1-37). 5. Slide the touchpad module slightly to disengage it from the bottom latches (D), and then remove the touchpad module (E) from the top assembly (Figure 1-37).
  • Page 32 LCD Module Removal Prerequisite: Mainboard Removal 1. Pry upwards to release the DECO bar latches (marked with green circles) and then remove the DECO bar (Figure 1-38). Figure 1-38. LCD Module Removal 1-30 Disassembly Procedures...
  • Page 33 2. Unroute the LVDS cable from the cable guides (Figure 1-39). Figure 1-39. LCD Module Removal 3. Remove six (6) screws securing the LCD hinges in place (Figure 1-40). Figure 1-40. LCD Module Removal Disassembly Procedures 1-31...
  • Page 34 4. Lift the top assembly to release it from the guides (marked with green circles) and then remove it (Figure 1-41). Figure 1-41. LCD Module Removal 1-32 Disassembly Procedures...
  • Page 35 LCD Bezel Removal Prerequisite: LCD Module Removal 1. Pry the LCD bezel from the bottom side to release latches (Figure 1-42). Figure 1-42. LCD Bezel Removal 2. Continue prying along the other sides of the bezel as shown with red arrows in Figure 1-43.
  • Page 36 3. Pry the latches on all four corners to release the LCD bezel from the LCD cover. Then remove the LCD bezel (Figure 1-44). Figure 1-44. LCD Bezel Removal 1-34 Disassembly Procedures...
  • Page 37 LCD Panel Removal Prerequisite: LCD Bezel Removal 1. Unroute the LVDS cable from the bottom side cable guides (Figure 1-45). Figure 1-45. LCD Panel Removal 2. Pry slightly to access the double-sided mounting tape (A) underneath the LCD panel (B). Then pull to detach the double-sided mounting tape. Repeat the same procedure to remove the double-sided mounting tape on another side of the LCD panel (Figure...
  • Page 38 3. Carefully turn the LCD panel over so that the display panel is facing down on a flat surface (Figure 1-47). 4. Detach the mylar tape securing the LVDS cable to the LCD panel (Figure 1-47). Figure 1-47. LCD Panel Removal 5.
  • Page 39 6. Disconnect the eDP cable from the LCD panel connector (B) (Figure 1-49). Figure 1-49. LCD Panel Removal Disassembly Procedures 1-37...
  • Page 40 Top Assembly Removal Prerequisite: Ensure that the USB board, Touchpad module, TURBO key board, LCD module, and Speaker have been disassembled prior removing the top assembly. NOTE: NOTE: The keyboard is included as part of the top assembly and can not be disassembled. In the event that the keyboard can no longer be used, replace the entire top assembly.
  • Page 41 Electronic Boards Diagrams Figure 1-51. System Block Diagram Electronic Boards Diagrams 1-39...
  • Page 42 Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.
  • Page 43 FRU (Field Replaceable Unit) List Please contact your local service center to find out how to obtain the part or replace your device. FRU (Field Replaceable Unit) List 1-41...
  • Page 44 Exploded Diagrams Figure 1-52. System Exploded Diagram Table 1-2. System Exploded Diagram Description DECO cap Top assembly Switch board (TURBO key board) Switch board FFC USB board power cable USB board USB board FPC Heatsink Fan for CPU and GPU 1-42 FRU (Field Replaceable Unit) List...
  • Page 45 Table 1-2. System Exploded Diagram Description Mainboard Composite foil for the memory module Memory Foil with graphite sheet for SSD SSD module WLAN module Conductive tape for touchpad Mylar for FFC connector Touchpad FFC Touchpad Mylar for battery connector Acetate tape for battery connector Battery Battery holder Speaker module...
  • Page 46 Figure 1-53. LCD Assembly Exploded Diagram Table 1-3. LCD Assembly Exploded Diagram Description LCD cover LCD cable LCD hinges LCD panel Camera Rubbers for microphones LCD bezel 1-44 FRU (Field Replaceable Unit) List...
  • Page 47 Software Update Updating your software Please visit http://go.acer.com/?id=17883 Software Update 1-45...
  • Page 48 Personal Data Removal Removing your personal data There are three options to choose from: Option 1: Select Start > Settings > Update & Security > Recovery. Under  Reset this PC, select Get started. Open Recovery settings. Option 2: Restart your PC to get to the sign-in screen, then press and hold down ...