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OWNER'S MANUAL & INSTALLATION GUIDE
ecoPLUS™ G2- All Models
Standard Models: EP-600-G2 | EP-1000-G2
w/ TAC Salt-Free Hard Water Conditioning:
EP-600-TAC-G2 | EP-1000-TAC-10-G2 | EP-1000-TAC-G2
w/ UV Disinfection:
EP-600-UV-G2 | EP-1000-UV-10-G2 | EP-1000-UV-G2
w/ Ultimate Protection:
EP-600-ULT-G2 | EP-1000-ULT-10-G2 | EP-1000-ULT-G2
PLEASE READ THIS MANUAL CAREFULLY BEFORE ATTEMPTING
INSTALLATION. FAILURE TO FOLLOW THESE INSTRUCTIONS MAY
AFFECT THE PERFORMANCE OF YOUR SYSTEM, VOID YOUR
WARRANTY, AND RESULT IN PROPERTY DAMAGE.

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  • Page 1 OWNER’S MANUAL & INSTALLATION GUIDE ecoPLUS™ G2- All Models Standard Models: EP-600-G2 | EP-1000-G2 w/ TAC Salt-Free Hard Water Conditioning: EP-600-TAC-G2 | EP-1000-TAC-10-G2 | EP-1000-TAC-G2 w/ UV Disinfection: EP-600-UV-G2 | EP-1000-UV-10-G2 | EP-1000-UV-G2 w/ Ultimate Protection: EP-600-ULT-G2 | EP-1000-ULT-10-G2 | EP-1000-ULT-G2 PLEASE READ THIS MANUAL CAREFULLY BEFORE ATTEMPTING INSTALLATION.
  • Page 2: Important Safety Symbols

    Congratulations on the purchase of your ecoPLUS™ G2 Series premium whole house water filtration system. All of our ecoPLUS™ models are specifically engineered to treat city water by removing chlorine, chloramine, disinfection by-products, bad tastes and odors, and other trace contaminants.
  • Page 3: Table Of Contents

    Table of Contents: GENERAL WARNINGS ……………………………………………………………………………………………...….. …….. OPERATING CONDITIONS …………………………………………………………………………………………….…... INSTALLATION ………………………………………………………………………………………………………….…..…..….. Step 1 – Pre-Installation Inspection ……………………………………………………………..……… Step 2 – Selecting an Installation Location ………………………………………………..…..Step 3 – Load ecoPLUS Main Media Tank ……………………………………………………… Step 4 – Attach Mounting Brackets to Housing Caps ……………………………..……… Step 5 –...
  • Page 4: General Warnings

    GENERAL WARNINGS Do not allow children or pets to play on or around the water filter. Do not install or store this filter system where it will be exposed to freezing temperatures. Do not tamper with controls. Do not install, repair, replace, or attempt to service any part of the system unless specifically instructed to in this manual and you have the understanding, tools, and skills necessary to carry out the procedure.
  • Page 5: Operating Conditions

    OPERATING CONDITIONS The following chart provides guidance on the conditions required for successful operation of your ecoPLUS™ system. This water treatment system is designed specifically for the treatment of chlorinated city water supplies. Unless directed by a water treatment professional, ecoPLUS™ is not intended to be used to treat water from private wells or private surface water sources.
  • Page 6 * While the ecoPLUS™ system is built to withstand pressures of up to 90 PSI, if your water pressure is greater than 70 PSI, we recommend that you have a certified plumber install a pressure reducing valve ahead of the ecoPLUS ™ system. ** The system cannot be subjected to freezing conditions or severe damage to the system and your property could occur.
  • Page 7: Installation

    INSTALLATION WE RECOMMEND THAT YOU READ THIS ENTIRE MANUAL BEFORE STARTING THE ACTUAL INSTALLATION. WHILE WE STRONGLY RECOMMEND THAT A LICENSED PLUMBER OR WATER TREATMENT PROFESSIONAL PERFORM ALL INSTALLATION WORK, A MECHANICALLY-INCLINED HOMEOWNER WITH SUITABLE PLUMBING KNOWLEDGE CAN INSTALL THIS SYSTEM. IN ALL CASES, IT IS CRITICAL THAT THE INSTALLATION BE DONE IN ACCORDANCE WITH THESE INSTRUCTIONS AND ALL APPLICABLE PLUMBING AND ELECTRICAL CODES.
  • Page 8: Step 1 - Pre-Installation Inspection

    John Guest® Quick-Connect Style Fittings Several connections in the installation use a special type of quick connect fitting made by John Guest®. To connect a John Guest® fitting, unlock the fitting by turning the collet counter-clockwise until the fitting loosens. A small gap will open between the collet and the back of the fitting.
  • Page 9: Step 2 - Selecting An Installation Location

    of the other boxes. Boxes 1, 2, 6, 7, 8 & 9 EP-1000-UV-10-G2 You will also receive a VQUA VH200 UV Sterilizer, and a SWC1-18 flexible connector which will be packaged in one of the other boxes. Boxes 1, 2, 6, 7, 8, 9, 10 & 12 EP-1000-ULT-10-G2 You will also receive a VQUA VH200 UV Sterilizer, and two SWC1-18 flexible connectors which will be packaged in one or more of the other boxes.
  • Page 10 Approximate Installation Figure Model Space Required (see back of manual) Inches Wide x Inches High x Inches Deep EP-600-G2 35 x 50 x 20.5 #1 on page 35 EP-600-TAC-G2 47 x 50 x 20.5 #2 on page 36 EP-600-UV-G2 45 x 64 x 20.5 #3 on page 37 EP-600-ULT-G2 55 x 63 x 20.5...
  • Page 11: Step 3 - Load Ecoplus Main Media Tank

    Step 3. – Load ecoPLUS Main Media Tank Note that the black base of the media tank is not permanently attached to the rest of the tank. If your tank appears to be crooked, the base has likely been knocked out of alignment during shipping.
  • Page 12 Depending on the capacity of the system, there will only be enough media to fill the tank to about 2/3 full. This is normal. The media tank should never be filled to the top of the tank as the remaining space, known as the “freeboard,” is necessary for the media to have room to expand during the service cycle.
  • Page 13: Step 4 - Attach Mounting Brackets To Housing Caps

    control valve should be hand-tightened (clockwise). A firm grasp with both hands will work. Do not over-tighten. Do NOT use pipe cement (“pipe dope”) or Teflon® tape on the threads. Step 4. – Attach Mounting Bracket to Housing Cap Locate Box #1. Using four (4) of the lag bolts and washers from this box, attach the mounting bracket to the pre-filter cartridge filter housing cap as shown in the diagram below.
  • Page 14: Step 5 - Attach Housing Caps To Wall

    Step 5. – Attach Housing Caps to Wall Attach the cartridge filter housing caps and mounting brackets to your wall using the remaining four (4) lag bolts and washers as shown below. For EP-600 Series Models: The top of the mounting brackets should be mounted EXACTLY 52 3/4 (52.75) inches off the floor and 12 1/8 (12.125) inches apart (see diagram on next page).
  • Page 15: Step 6 - Install Cartridge Filters And Attach Sumps

    Below Minimum 6 Inches to Left See Chart on Page 14 For Approx. Distance Required to Right for Your Model Height to top of Bracket: 52 3/4 inches EP-600 Series: 52 3/4 Inches EP-1000 Series: 62 3/4 Inches from floor to top of bracket Distance Between Brackets 12 1/8 Inches...
  • Page 16: Step 7 - Connect Inlet And Outlet Assembles To Caps

    well lubricated with food-grade silicone lubricant, then screw the housing sump containing the filter cartridge onto the cartridge filter housing cap on the left. Hand tighten only - If you use the spanner wrench, use it only to provide convenient grip, do not over-tighten! Excessive force is not required to obtain a good seal.
  • Page 17: Step 8 - Connect The Bypass Assembly To Ecotacâ„¢ Valve Head

    Step 8. – Connect Bypass Assembly to ecoPLUS™ Valve Head Connect the bypass assembly to the ecoPLUS™ Valve Head. Be sure to screw the collar all the way up to the fitting stop so there is no gap. Step 9. – Connect the ecoPLUS™ Tank to the Inlet and Outlet Assemblies Position the ecoPLUS™...
  • Page 18: Step 10 - Connect Ecotac System If Applicable

    Step 10. – Connect ecoTAC™ System (If Applicable) This step only applies to the following models. If this step does not apply to you, just skip to the next step. Step 10 Applicable Models: EP-600-TAC-G2 EP-600-ULT-G2 EP-1000-TAC-10-G2 EP-1000-ULT-10-G2 EP-1000-TAC-G2 EP-1000-ULT-G2 Confirm that the ecoTAC™...
  • Page 19 corrected by picking the tank up and tapping it on a hard surface while holding it perpendicular to the floor. A few light taps will generally straighten it out. The ecoTAC™ media tank is pre-assembled and loaded with media for you. Note: the tank has much less media in it and it is very light in comparison.
  • Page 20: Step 11 - Mount & Install Uv System If Applicable

    The black ends of the flexible stainless steel connector threads onto the stainless steel fitting on the outlet of the ecoPLUS™ post filter housing cap and the gray plastic fitting on the inlet side of the ecoTAC™ in the same way as you would attach a garden hose to an outdoor faucet.
  • Page 21: Step 12 - Turn Off The Water & Electric Water Heaters

    Connect the UV sterilizer to the rest of your system using the flexible SWC1-18 stainless steel connector. The black ends of the flexible stainless steel connector thread onto the stainless steel fitting on the outlet of the ecoPLUS™ (or onto the gray plastic outlet fitting on the ecoTAC™...
  • Page 22: Step 14 - Initial Start-Up And Leak Testing

    black end of the flexible stainless steel connector threads onto the stainless steel fitting on the inlet side of your pre-filter housing cap in the same way as you would attach a garden hose to an outdoor faucet. Do not use Teflon® tape of other thread sealants and do NOT over-tighten.
  • Page 23 INSPECT ALL PLUMBING CONNECTIONS AND THE INTERFACE BETWEEN THE MEDIA TANKS AND THEIR VALVE HEADS, AND THE CARTRIDGE HOUSINGS FOR LEAKS AND REPAIR ANY LEAKS FOUND BEFORE PROCEEDING. If you have an ecoTAC™ salt-free hard water conditioner as part of your system, open the bypass valve for the ecoTAC™...
  • Page 24: Step 15 - System Disinfection

    Step 15 – System Disinfection This step only applies to the following models. If this step does not apply to you, just skip to the next step. Step 15 Applicable Models: EP-600-UV-G2 EP-600-ULT-G2 EP-1000-UV-10-G2 EP-1000-ULT-10-G2 EP-1000-UV-G2 EP-1000-ULT-G2 Ensure that the ecoPLUS™ and ecoTAC™ bypass valves (if applicable) are in the Viqua Owner’s Manual Section 3.2 “bypass”...
  • Page 25 existing hard water scale previously built-up in the plumbing system is released, will often occur. Over time, this will enhance performance of water heating equipment and restore flow performance of plumbing fixtures. However, it may be necessary to clean out your faucet aerators and showerhead periodically during this period to remove pieces of scale that have dislodged from your pipes.
  • Page 26: Troubleshooting

    removed from your pipes. We recommend that you first clean the shower from existing scale with a cleaning product that dissolves old scale that has built up before installation of the ecoTAC™ conditioner system. CLR or Lime Away are good cleaner choices for this purpose.
  • Page 27: Maintenance

    Faucet Aerators are Plugging with Calcium See “What to Expect in the First Few Weeks Deposits with ecoTAC™” above. Troubleshooting information related to the UV sterilizer can be found in the Viqua UV Owner’s Manual Section 6. MAINTENANCE THE SYSTEM MUST BE DEPRESSURIZED BEFORE REMOVING ANY COMPONENTS FOR SERVICING.
  • Page 28 Filter Cartridge Replacement Procedure: 1. Turn off the water supply to the system using your main household water shut-off. Briefly open a faucet in the home to relieve pressure. Turn the bypass valve(s) on your media tank(s) to the “off” position as shown. Depress the red pressure release button on the top of the filter housing cap to allow any remaining pressure inside the housing to escape.
  • Page 29 Media Replacement The media in you ecoPLUS™ system and ecoTAC filter are designed for a life of 5 years or 600,000 gallons for EP-600 Series odels and 1,000,000 gallons for EP-1000 Series models, whichever comes first. The replacement media kit for your ecoPLUS™ filter is: For EP-600 Series Models: EP-600-R For EP-1000 Series Models: EP-1000-R The replacement media for your ecoTAC™...
  • Page 30: Validations

    EP-600-ULT-G2 EP-1000-UV-10-G2 S200RL-HO QS-001 QL-200 EP-1000-ULT-10-G2 EP-1000-UV-G2 S410RL-HO QSO-410 QL-410 EP-1000-ULT-G2 PLEASE NOTE THAT IT IS CRITICAL THAT ONLY GENUINE VIQUA REPLACEMENT PARTS BE USED IN YOUR UV STERILIZER. THE USE OF ALTERNATE PARTS MAY COMPROMISE THE DISINFECTION OF YOUR WATER RESULTING IN UNSAFE CONDITIONS, OR COULD CAUSE DAMAGE TO THE UV CONTROLLER.
  • Page 31: Satisfaction Guarantee

    Cartridge Filter Housing Pentair PLC NSF/ANSI Standard 42 Milwaukee, WI, USA Made in China Cartridge Filter Hydronix Water Technology NSF/ANSI Standard 42 Ontario, CA, USA Made in Taiwan Quick Connect Fittings The John Guest Group of NSF/ANSI Standard 14 Companies NSF/ANSI Standard 61 (G) Middlesex, England Made in England...
  • Page 32 Major components, including the cartridge filter housing, media tank(s), riser tube(s), upper media screen(s), and tank valve(s) also known as an in/out valve, are warranted by HomePlus Products Inc. to be free of defects in material and workmanship for the life of the system, subject the limitations noted below.
  • Page 33 In the event that a part is deemed defective, the user must immediately inform HomePlus Products Inc. who will furnish a replacement part at no cost to the user. HomePlus' obligation to the customer shall be limited to the replacement of the defective part by prepaid standard freight to the original point of installation.
  • Page 34 MANUFACTURED BY: HomePlus Products Inc. 5-1490 Pearson Place Kamloops, BC V1S 1J9 Canada Phone: 250-374-2690 Fax: 250-374-2692 www.homeplusproducts.com...
  • Page 35 FIGURE 1 TYPICAL INSTALLATION LAYOUT EP-600-G2...
  • Page 36 FIGURE 2 TYPICAL INSTALLATION LAYOUT EP-600-TAC-G2...
  • Page 37 FIGURE 3 TYPICAL INSTALLATION LAYOUT EP-600-UV-G2...
  • Page 38 FIGURE 4 TYPICAL INSTALLATION LAYOUT EP-600-ULT-G2...
  • Page 39 FIGURE 5 TYPICAL INSTALLATION LAYOUT EP-1000-TAC-10-G2...
  • Page 40 FIGURE 6 TYPICAL INSTALLATION LAYOUT EP-1000-UV-10-G2...
  • Page 41 FIGURE 7 TYPICAL INSTALLATION LAYOUT EP-1000-ULT-10-G2...
  • Page 42 FIGURE 8 TYPICAL INSTALLATION LAYOUT EP-1000-G2...
  • Page 43 FIGURE 9 TYPICAL INSTALLATION LAYOUT EP-1000-TAC-G2...
  • Page 44 FIGURE 10 TYPICAL INSTALLATION LAYOUT EP-1000-UV-G2...
  • Page 45 FIGURE 11 TYPICAL INSTALLATION LAYOUT EP-1000-ULT-G2...

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