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AJAX Systems DoubleButton User Manual

Wireless hold-up device with advanced protection against accidental presses
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DoubleButton User manual
Updated April 4, 2024
DoubleButton is a wireless hold-up device with advanced protection
against accidental presses. The device communicates with a hub via the
encrypted
Jeweller
radio protocol and compatible only with Ajax system.
The line-of-sight communication range is up to 1300 meters.
DoubleButton operates from the pre-installed battery up to 5 years.
DoubleButton is connected and configured via
Ajax apps
on iOS, Android,
macOS, and Windows. Push notifications, SMS, and calls can notify about
alarms and events.
Buy the DoubleButton hold-up device
Functional elements

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Summary of Contents for AJAX Systems DoubleButton

  • Page 1 Jeweller radio protocol and compatible only with Ajax system. The line-of-sight communication range is up to 1300 meters. DoubleButton operates from the pre-installed battery up to 5 years. DoubleButton is connected and configured via Ajax apps on iOS, Android, macOS, and Windows.

  • Page 2: Operating Principle

    2. LED indicators / plastic protective divider 3. Mounting hole Operating principle DoubleButton is a wireless hold-up device, featuring two tight buttons and a plastic divider to protect against accidental presses. When pressed, it raises an alarm (hold-up event), transmitted to users and to the security company’s monitoring station.
  • Page 3 SMS, and push notifications do not depend on the pressing manner. DoubleButton can only operate as a hold-up device. Setting the type of alarm is not supported. Keep in mind that the device is active 24/7, so pressing the DoubleButton will raise an alarm regardless of the security mode.
  • Page 4 LED will flash green once. DoubleButton will appear in the list of hub devices in the app. To connect DoubleButton to a hub, it should be located on the same protected object as the system (within the hub’s radio network range). If the connection fails, try again in 5 seconds.
  • Page 5 States The states screen contains information about the device and its current parameters. Find the DoubleButton states in the Ajax app: 1. Go to the Devices tab 2. Select DoubleButton from the list. Parameter Value Battery level of the device. Two states available: ОК.
  • Page 6 Firmware DoubleButton firmware version. Device ID. Setting up DoubleButton is set up in the Ajax app: 1. Go to the Devices tab 2. Select DoubleButton from the list. 3. Go to Settings by clicking on the icon. Please note that after changing the settings, you need to press Back to apply them.
  • Page 7 Unpair Device removes its settings. Alarms A DoubleButton alarm generates an event notification sent to the security company’s monitoring station and system users. The pressing maner is indicated in the event feed of the app: for a short press, a single-arrow...
  • Page 8 Note that the alarm confirmation is a separate event that does not cancel the alarm transmission. Whether or not the feature is enabled, DoubleButton alarms are sent to a CMS and to security system users. Indication 00:00 00:03 DoubleButton flashes red and green to indicate command execution and...
  • Page 9 The battery replacement is After the main indication, required. DoubleButton (follows Feedback the entire frame lights up commands are delivered to Indication) red and gradually goes out. a hub. Application DoubleButton can be fixed on a surface or carried around.
  • Page 10 When routing DoubleButton through a radio signal range extender, keep in mind that it does not automatically switch between a range extender and a hub. You can assign DoubleButton to a hub or another range extender in the Ajax app.
  • Page 11 The button is easy to carry around thanks to a special hole on its body. It can be worn on the wrist or neck, or be hanged on a keyring. DoubleButton has an IP55 protection index. Which means that the device body is protected from dust and splashes. And a special protective divider, tight buttons, and the need to press two buttons at once eliminate false alarms.
  • Page 12 Note that the alarm confirmation feature does not disable the alarm transmission. Whether or not the feature is enabled, DoubleButton alarms are sent to a CMS and to security system users. How to configure confirmation of a hold-up device How to confirm alarm with one DoubleButton...

  • Page 13: Maintenance

    Burn Hazard. How long Ajax devices operate on batteries, and what affects this If DoubleButton cools down up to -10°C and below, the battery charge indicator in the app can show low battery status until the button heats up to above-zero temperatures. Note that the battery charge level is not updated in the background, but only by pressing DoubleButton.

  • Page 14: Technical Specifications

    2. CR2032 battery (pre-installed) 3. Quick start guide Warranty The warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after purchase and does not extend to the bundled battery. If the device does not function properly, we recommend that you first contact the support service as technical issues can be resolved remotely in half of the cases.
  • Page 15 Subscribe to the newsletter about safe life. No spam Email Subscribe...

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