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Hyundai INSTER 2025 Emergency Response Manual
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Hyundai INSTER 2025 Emergency Response Manual

Hyundai INSTER 2025 Emergency Response Manual

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INSTER.
Emergency Response Guide.
Hyundai Premium Roadside Support.
1800 186 306
WARNING
•
If severe damage causes high-voltage components to become exposed, emergency responders should take appropriate precautions
and wear appropriate insulated personal protective equipment.
•
Do not attempt to remove the safety plug while standing in the water.
•
Never cut or disconnect the high voltage orange cabling and connectors without first disabling the system by removing the safety plug.
•
Exposed cables or wires may be visible inside or outside the vehicle. Never touch the wires, cables, connectors, or any electric
components before disabling the system, to prevent injury or death due to electrical shock.
Failure to follow any of these instructions may result in serious injury or death by electrocution.
•
Do not cut through any component of the Airbag (SRS) system (Supplementary Restraint System).
•
SRS components may remain powered and active for up to 3 minutes after the 12V electrical system is shut off or disabled.
Disconnect the battery negative cable and wait for at least 3 minutes before beginning work.
Failure to follow any of these instructions may result in serious injury or death from accidental deployment of the airbag system.

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Summary of Contents for Hyundai INSTER 2025

  • Page 1 INSTER. Emergency Response Guide. Hyundai Premium Roadside Support. 1800 186 306 WARNING • If severe damage causes high-voltage components to become exposed, emergency responders should take appropriate precautions and wear appropriate insulated personal protective equipment. • Do not attempt to remove the safety plug while standing in the water.
  • Page 2 Please note that the guide may be updated by Hyundai on an ongoing basis. It is not intended for retailers, end consumers, or Please note that the guide may be updated by Hyundai on an ongoing basis. It is not Please note that the any other readers not mentioned in the preceding sentence.
  • Page 3 6. In case of fire Please note that the guide may be updated by Hyundai on an ongoing basis. It is not Please note that the intended for retailers, end consumers, or any other readers not mentioned in the preceding intended for retailers, sentence.
  • Page 4 1. Identification/Recognition. Initial response: Identify, Immobilise and Disable The following procedures should be used whenever you are dealing with an INSTER at an emergency scene. However, all operations should be consistent with your department’s standard operating procedures, guidelines, and any applicable laws.
  • Page 5 Identifying a Hyundai INSTER Model name (INSTER) Model name (INSTER) Front and rear view of Hyundai INSTER The Brand Logo placed on the Front and Rear Center LAMP . Front and rear view of Hyundai INSTER Front and rear view of Hyundai INSTER Model name on Tailgate “INSTER”...
  • Page 6 1. Identification/Recognition. INSTER INSTER 1. Identification / Recognition 1. Identification / Recognition Vehicle Identification Number (VIN) Label Vehicle Identification Number (VIN) Label Vehicle Identification Number (VIN) Label The VIN Number is specified in the INSTER and identifies the single variants as below. The VIN Number is specified in the INSTER and identifies the single variants as below.
  • Page 7 Stabilisation Stabilisation Please note that the guide may be updated by Hyundai on an ongoing basis. It is not Stabilisation Use standard stabilisation (lift) points, as shown beside. Always be sure to connect to a structural...
  • Page 8 Please note that the guide may be updated by Hyundai on an ongoing basis. It is not intended for retailers, end consumers, or any other readers not mentioned in the preceding sentence.
  • Page 9 Disabling the 12V battery system Via „Engine Start/Stop“ Button Via „Engine Start/Stop“ Button Please note that the guide may be updated by Hyundai on an ongoing basis. It is not Disabling the 12V battery system Disabling the 12V battery system Via „Engine Start/Stop“...
  • Page 10 Please note that the guide may be updated by Hyundai on an ongoing basis. It is not intended for retailers, end consumers, or any other readers not mentioned in the preceding Remove the PE room fuse box sentence.
  • Page 11 4. Access to the occupants. INSTER 4. Access to the Occupants Extraction Operations Extraction Operations The INSTER is an electric vehicle. Because of the high voltage components contained therein, first responders should pay special attention when they extract occupants in the car. Before performing any extraction operations, the first responders The INSTER is an electric vehicle.
  • Page 12 4. Access to the occupants. INSTER INSTER 4. Access to the Occupants 4. Access to the Occupants Steering wheel adjustment Steering wheel adjustment Steering wheel adjustment The INSTER is equipped with manual steering wheel adjustment. For better access to the occupant after The INSTER is equipped with manual steering wheel adjustment.
  • Page 13 4. Access to the occupants. INSTER 4. Access to the Occupants INSTER Windows and Glass Windows and Glass The INSTER is equipped with power windows. Each door has its own switch to control the door’s window. The driver door The INSTER is equipped with power windows. Each door has his own switch to control the door’s window. 4.
  • Page 14 5. Stored energy/Liquid/Gases/Solids. INSTER 5. Stored Energy / Liquid / Gases / Solids Long range 310.0 V LI ION Standard: 266.0 V w/o heat pum with heat pump R-134a 800g 900g R-1234yf 750g 850g 1. Vehicle Charging Management ① ② ③...
  • Page 15 5. Stored energy/Liquid/Gases/Solids. INSTER INSTER INSTER 5. Stored Energy / Liquid / Gases / Solids 5. Stored Energy / Liquid / Gases / Solids 5. Stored Energy / Liquid / Gases / Solids High Voltage System High Voltage System High-voltage system High Voltage System High Voltage Battery High Voltage Battery...
  • Page 16 Please note that the guide may be updated by Hyundai on an ongoing basis. It is not intended for retailers, end consumers, or any other readers not mentioned in the preceding sentence.

  • Page 17: In Case Of Fire

    Fires that involve the high/low voltage battery should be extinguished using large amounts of water Please note that the guide may be updated by Hyundai on an ongoing basis. It is not Do not attempt to extinguish fires that involve the high/low voltage battery with small amounts of water as hesitate to pour larger amounts of water on the vehicle in such scenarios.
  • Page 18 6. In case of fire. INSTER 6. In case of Fire INSTER Vehicle Fire Vehicle Fire 6. In case of Fire • Use a large volume of water (max. 100,000 litre). Water must cool down the battery. • Use a large volume of water (max. 100,000 litre). Water must cool down the battery. •...
  • Page 19 Please note that the guide may be updated by Hyundai on an ongoing basis. It is not intended for retailers, end consumers, or any other readers not mentioned in the preceding sentence.
  • Page 20 Towing service INSTER If towing the INSTER vehicle is necessary, it is recommended to have it done by an authorised Hyundai dealer or a training and further education of first and second responders. commercial tow-truck service. To prevent damage to the vehicle, proper lifting and towing procedures are necessary. The If towing the INSTER vehicle is necessary, it is recommended to have it done by an authorised Hyundai Please note that the guide may be updated by Hyundai on an ongoing basis.
  • Page 21 In addition, remove the water inside the battery or vehicle, then remove the service plug from the high voltage battery Please note that the guide may be updated by Hyundai on an ongoing basis. It is not • Drain fluids and water, then disconnect the negative (-) terminal of the 12 V battery before storing a voltage battery before storing a damaged vehicle.

  • Page 22: Important Additional Information

    - Positive (+) terminal of the booster battery (4). - Flat battery (1,2). If the vehicle still does not start, contact a professional workshop or seek other qualified assistance. Hyundai recommends to call an authorised Hyundai dealership. IMPORTANT INFORMATION...
  • Page 23 Please note that the guide may be updated by Hyundai on an ongoing basis. It is not be visible in the passenger compartment. These are normal operating conditions and are not hazardous. The seat belt...
  • Page 24 10. Explanation of pictograms used. INSTER 10. Explanation of pictograms used Table of used pictograms in this document. Table of used pictograms in this document. Low voltage device that Electric Vehicle Bonnet disconnects high voltage Air-conditioning General warning sign Boot component Hazardous to the Corrosives...
  • Page 25 Australia or may be optional. To the extent permitted by law, neither HMC nor HMCA shall be liable to any person as a result of reliance on the content of this brochure. Please consult your Hyundai Dealer for the latest specifications, equipment levels, options, prices, colours and vehicle availability.