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EMPORIA Pro Level 2 EV Charger Installation And Usage Manual

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Emporia Pro
EV Charger
with PowerSmart
Installation and
Usage Guide
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lation et d'utilisation dans d'autres langues
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  • Page 1 Emporia Pro EV Charger with PowerSmart Installation and Usage Guide Numérisez le code QR pour le guide d'instal- lation et d'utilisation dans d'autres langues Escanee aquí para obtener la Guía de instalación y uso en otros idiomas...
  • Page 2 Upgrade to breaker- level insights by purchasing additional sensors for your Emporia Vue 3 Energy Monitor from Emporia’s store. https://shop.emporiaenergy.com This guide provides instructions to install the Emporia Pro EV Charger and the Vue 3 Energy Monitor.

  • Page 3: Important Safety Instructions

    Emporia recommends that installation be performed by a licensed electrician or other electrical code where it is being installed to ensure the Emporia Pro is properly grounded. Do not modify the professional. GROUNDING INSTRUCTIONS For Plugged-In Installation: This product must be grounded.
  • Page 4 Do not use the Emporia Pro with back-up gene rators. Do not use the Emporia Pro in any manner other Do not attempt to disassemble or repair any of the components of the Emporia Pro. There are no user serviceable parts inside.

  • Page 5: Safety Information

    Improper installation or use of the equipment can be dangerous or even fatal. In no event shall Emporia be liable to you or any third party for any damages, either direct or indirect, arising f rom or related to any personal injury as a result of your failure to follow the safety information and instructions in this Installation Guide.
  • Page 6 Contact support at support@emporiaenergy.com immediately. Do not use the Emporia Vue in any manner other than protection provided by the equipment may be impaired. Do not attempt to open, disassemble, or repair any of the components of the Emporia Vue.
  • Page 7 Class I wiring allowing its wires to safely coexist with all other wires in the panel. If the Emporia Vue is attached to the enclosure, it shall not contact the panel interior insulation such as the material that separates the GND and LIVE bus bars.

  • Page 8: Moving And Storage Instructions

    When moving or lifting the Emporia Pro, always grasp the unit by the charging station enclosure. Never carry or lift the Emporia Pro by either the power cable or charging cord. Store the Emporia Pro indoors and in its original packaging until it is ready to be installed.

  • Page 9: What's In The Box

    What’s in the box Your new Emporia contains the following items. If any of these items are missing or if you believe they’ve been damaged, call support immediately. SAE J1772 or J3400 (NACS) connector Emporia Power cable with NEMA 14-50 plug or...
  • Page 10 What’s in the box (continued) To enable PowerSmart, you’ll also need to install the Emporia Vue 3 Energy Monitor, which consists of the following items. If any of these items are missing or if you believe they’ve been damaged, contact support immediately.
  • Page 11 Energy monitor connections The energy monitor is the hub of the Emporia Vue. The screw terminal port for the wiring harness is located on the left-hand side of the moni t or. The screw terminal ports across the top of the monitor are the inputs for the 50A Branch Current Transformers (CTs) that are sold separately.

  • Page 12: Step 1: Gather Tools

    Step 1: Gather tools To complete the installation of the Emporia Pro EV Charger and Vue 3 Energy Monitor, the main breaker will need to be set to the off position, which will shut off all of the power in the home.

  • Page 13: Step 2: Turn Off Power

    Step 2: Turn off power The Vue 3 Energy Monitor will be installed in the same electrical panel that the Emporia Pro Charger will be wired to. At that panel, turn service disconnects and/or main breakers to the OFF position. Note that the disconnects may be located elsewhere.
  • Page 14 Step 3: Install the Emporia Vue The following pages will guide you to install the Emporia Vue 3 Energy Monitor, which will enable the full power of Emporia’s Energy Management suite, including PowerSmart. To install the Emporia Pro Charger instead, proceed to Step 4.
  • Page 15 Step 3-1: Find a place for the monitor Locate a place within the electrical panel for the Vue 3 Energy Monitor ensuring it is at least 50.8mm (2“) from any live parts including primary conductors, primary terminals, and primary lugs; but excluding insulated cables.
  • Page 16 Vue will prioritize wired LAN. If a wired LAN is unavailable, the Vue will attempt to connect over Wi-Fi. Choose the preferred method(s) and go to the corresponding step below. Step 3-2(a): Prepare for wired LAN connection Step 3-2(b): Prepare for Wi-Fi connection Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742)
  • Page 17 Then, use a screwdriver to remove a knockout from the electrical panel. Next, feed the cable through the hole to the Vue and plug it in the socket on the right-hand side of the energy moni tor marked Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742)
  • Page 18 Finally, plug the hole with the knockout plug. It ’ s acceptable to install the antenna inside of a wall. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742)
  • Page 19 — displaying electricity used minus electricity produced. These installations are covered in the subsequent pages. Step 3-3(a): No solar Main CT Step 3-3(b): Breaker-fed solar Main CT Step 3-3(c): Line-side tap solar Main CT Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742)
  • Page 20 Step 3-3(a): No solar Main CT installation Open the clasps on the CTs and place each clamp around one of the main service cables. Then, shut the clasps to secure the CTs. IMPORTANT! The Breaker imprint on the bottom of the CTs should point toward the breakers.
  • Page 21 Step 3-3(b): Breaker-fed solar Main CT installation Open the clasps on the CTs and place each clamp around one of the main service cables between the meter and the main breaker. Then, shut the clasps to secure the CTs. IMPORTANT! The Breaker imprint on the bottom of the CTs should point toward the...
  • Page 22 Step 3-3(c): Line-side tap solar Main CT installation Open the clasps on the CTs and place each clamp around one of the main service cables between the utility meter and incoming line-side inverter taps. Then, shut the clasps to secure the CTs.
  • Page 23 Black (L1) provides power and voltage sensing, White (N) connects to Neutral, and Red (L2) Blue (L3) provide voltage sensing only (if applicable). port left blank intentionally & power & voltage voltage or neutral neutral Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742)
  • Page 24 Step 3-5: Connect the wire harness The wire harness is wired to one or more breakers in the electric panel. 1) Wiring to an empty breaker If wiring to an empty (unused) breaker, wire it directly to the breaker. Ampacity rating of this breaker does not matter.
  • Page 25 Go to the step below based on the system. If you’re unsure, contact Emporia Support and we’ll help you through it. Step 3-5(a): Two empty breakers and...
  • Page 26 Black (L1) Red (L2) and secure the wires from the harness to each of the hot leads from each breaker. Any empty breaker size can be used in this scenario (not limited to 15A) Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742)
  • Page 27 Any empty breaker size can be used in this scenario (not limited to 15A) with appropriately sized splicing wire. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742)
  • Page 28 Then secure each of the extra wires to the two breaker poles. Any empty breaker size can be used in this scenario (not limited to 15A) with appropriately sized splicing wire. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742)
  • Page 29 Step 3-6: Take a photo of your system Take photos of the installation in case you need to contact support. If you’re ready to install the Emporia Pro Charger, proceed to Step 4. Otherwise, proceed to Step 5.
  • Page 30 Step 4: Install the Emporia Pro Charger You’ll now install the Emporia Pro Charger. There are multiple options for powering the Emporia Pro and the following instructions will guide you through the entire process. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742)
  • Page 31 Step 4-1: Find a place for the EV Charger The bottom of the Emporia Pro should be wall mounted at least 24” (610mm) above the between -22°F to 122°F (-30°C to 50°C). charging cable to reach the vehicle charging port.

  • Page 32: Step 4-2: Install The Mounting Bracket

    Step 4-2: Install the mounting bracket The Emporia Pro mounting bracket features multiple mounting holes to accommodate all install scenarios. First, use a bubble l e vel to draw a horizontal line where the top of the charging station will sit on the wall. Then, align the top of the mounting bracket with the line and mark the position of at least three mounting holes.

  • Page 33: Step 4-3: Install The Connector Holder

    J1772 or a NACS connector. These variations come with a corresponding wall mounted holder. Please identify the holder that came with your Emporia P ro and follow the subsequent instructions to install the holder for your charger.
  • Page 34 3 hole in the wall for each mark. Then, use a hammer to tap in 3 drywall anchors. Finally, install the holder with 3 Phillips screws in to the anchors. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742)

  • Page 35: Step 4-4: Mount The Charger

    Make sure it rests on the top mounting plate hooks as well as on the two bottom tabs. Use a Phillips screwdriver and the two M5x10 screw to secure the charging station to the mounting bracket. Need help? emporiaenergy.com/support support@emporiaenergy.com 1-844-EMPORIA (367-6742)
  • Page 36 Step 4-5: Power the Emporia Pro A licensed electrician or other qualified profession- al can power the Emporia Pro in one of three ways. The breaker size selected needs to be set in the Emporia app and protected by a PIN in Step 7.
  • Page 37 Step 4-5(a): Power the Emporia Pro from NEMA 14-50 Before starting, ensure that service disconnects and/ or main breakers feeding the panel are in the OFF position. Install a NEMA 14-50 outlet with the g round facing downward, ensuring the distance between the NEMA outlet and the charging station allows slack for a short cable.
  • Page 38 Connect the leads from the breaker with the pre-installed leads f r om the Emporia Pro. Consult local electrical codes for the proper wire and conduit types and sizes. 120/240 VAC +/- 10%...
  • Page 39 OFF position. Route leads from both phases of the breaker, along with a ground/earth lead, to the Emporia Pro install location, concealing leads behind a wall. Rem ove the Emporia Pro from the mounting bracket and cut a 3/4”...
  • Page 40 Using a Phillips screw drive r, remove the two M5 screws located at the bottom of the cover. Then the top of the Emporia Pro. Next, remove the ten M4 socket head screws and washers, using a 3mm hex bit, and flip over the sealing cover.
  • Page 41 Step 4-5(c)(continued): Power the Emporia Pro from hardwire with rear entry (counter clockwise) terminals 1, 2, and 3 so that the black, red, and green NEMA cable wires may be removed from their screw terminal housings. Be careful not to overtorque the screw terminals.
  • Page 42 Using a Phillips #1 screwdrive r, remove the two screws of the cable clamp which secure the hardwire whip or NEMA cable to the Emporia Pro housing. Loosen the sealing cap of the cord grip, then remove the hardwire whip or NEMA cable from the assembly.
  • Page 43 Step 4-5(c)(continued): Power the Emporia Pro from hardwire with rear entry Align a step bit with the centering hole on the rear enclosure and drill a 3/4” knockout in the rear enclosure. Pull the power leads from the breaker through the holes in the drywall and the rear enclosure.
  • Page 44 Step 4-5(c)(continued): Power the Emporia Pro from hardwire with rear entry Twist the cable from the sealing cover three times and then insert the cable’s connector into its mating header on the Charger’s circuit board. Replace the sealing cover back onto the housing and secure with the ten M4 socket head screws and washers, using a 3mm hex bit.
  • Page 45 Next, hook the top of the front cover to the top of the Emporia Pro and gently swing the front cover down. Replace the two screws at the bottom to secure the front cover to the Emporia Pro.
  • Page 46 Step 5: Replace the panel cover and turn on all breakers The Emporia Pro and Vue 3 Energy Monitor are installed and ready to be turned on. Back at the electrical panel, replace the panel cover with any screws removed in Step 2. Next, turn ON any breakers or disconnects that were turned OFF during installation, and res tore power to all circuits.
  • Page 47 Step 6: Get the Emporia app The Emporia app and a Wi-Fi connection are required to enable PowerSmart and take full control of your charging experience. To complete the setup download the Emporia app onto your phone or tablet from the Apple App Store, from Google Play, or from emporiaenergy.com/app, and create an...

  • Page 48: Step 7: Complete Setup

    Emporia Pro Charger to the network. To enable PowerSmart on your Emporia Pro, Emporia Pro. The Emporia Pro is set from the factory to charge at 40 Amps (NEMA 14-50) or 48 Amps (Hard- wired). Once the Emporia Pro is connected to the network, you can raise or lower the charge rate to match your breaker size and installation type.
  • Page 49 Service Rating is the maximum current that PowerSmart will permit in the electrical panel. If PowerSmart detects lower home consumption, it will increase the Emporia Pro’s charge rate, up to the maximum. If larger home appliances turn on, PowerSmart will reduce the Emporia Pro’s charge rate so that overall consumption remains less than the Service Rating.

  • Page 50: Charging Your Vehicle

    You will see the charge light on the Emporia Pro turn on when it is connected to the vehicle. It will begin blinking green as the vehicle charges. Additionally, most EVs h ave indicator lights on the dashboard to let you know that you’re charging.
  • Page 51 Emporia Energy Management System is active Fault Flashing orange 1 slow/1 fast Abnormal control pilot circuit - Unplug and plug-in Emporia Pro. If issue persists, contact Support. Flashing orange 1 slow/2 fast Charger has exceeded operating temperature lower bound. Ensure the charger is installed where temperatures do not drop below -22F (-30 C).
  • Page 52 If issue persists, contact Support. Flashing orange 3 slow/1 fast The vehicle is requesting ventilation during charging, which is not suppo rted by the Emporia Pro. Contact Support. Flashing orange 3 slow/2 fast The vehicle is requesting charge but the charger is not ready.

  • Page 53: Troubleshooting Tips

    If you’re using an Android, turn on Location Services for your phone to properly scan for Bluetooth devices. If you’re using an iPhone, make sure Bluetooth is allowed in the Settings > Emporia Energy app > Bluetooth allowed Ensure the Vue’s Wi-Fi antenna has been installed properly...
  • Page 54 Check that the CT wires are securely connected to the screw terminals and that the screws are tight. The Emporia Energy app isn’t showing solar net metering or grid measurements f rom the Vue. Ensure the Main CTs are clamped on the mains between the meter and incoming leads from the solar inverter.
  • Page 55 I’ve installed it. Ensure the Emporia Pro has power. Check for the green power light. Check that the Emporia Pro is wired properly. Check that the breaker powering the Emporia Pro is turned on. Ensure your phone can connect to the Emporia Pro.
  • Page 56 IC:28084-EMEVSE1 Model: EMC2 CAN ICES-003(B) / NMB-003(B) The Emporia Pro Smart EV Charger contains FCC ID: 2AS6P- EMEVSE1. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 57 Technical details: Emporia Vue Energy Monitor (EMV3A) • • Single phase, 2-wire systems (Up to 240V) • Single-split phase, 3-wire systems (Up to 240V/480V LN/LL) • 3-phase, 4-wire Wye systems with ea r thed (TN or TT) neutral (no- Delta) (Up to 240V/415V LN/LL) •...
  • Page 58 Technical details: Emporia Vue Energy Monitor E535044 standard IEC 61010-1 and are used to indicate the ability of an instrument (like the Vue Energy Monitor) to withstand voltage spikes without posing a shock hazard to the operator. An instrument should only be used at or below its rated measurement category and voltage.
  • Page 59 (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. by Emporia void the user’s authority to operate the equipment. Designed by Emporia Corp in Littleton, Colorado, USA. Manufactured by VVDN Technologies Pvt. Ltd.

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