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Dell 27 Plus User Manual
Dell 27 Plus User Manual

Dell 27 Plus User Manual

4k usb-c monitor
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Dell 27 Plus 4K USB-C Monitor
S2725QC
User's Guide
Model: S2725QC
Regulatory Model: S2725QCb
March 2025
Rev. A00

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Summary of Contents for Dell 27 Plus

  • Page 1 Dell 27 Plus 4K USB-C Monitor S2725QC User’s Guide Model: S2725QC Regulatory Model: S2725QCb March 2025 Rev. A00...
  • Page 2: Notes, Cautions, And Warnings

    A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2025 Dell Inc. or its subsidiaries. All Rights Reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Dell Display and Peripheral Manager (DDPM) for Windows . . . . . . . . . . . . . . . .
  • Page 4 Contacting Dell . . . . . . . . . . . . . . . . . . .
  • Page 5: Safety Instructions

    Safety instructions Use the following safety guidelines to protect your monitor from potential damage and to ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes that you have read the safety information that shipped with your monitor.
  • Page 6: About Your Monitor

    About your monitor Package contents The following table provides the list of components that are shipped with your monitor. If any component is missing, contact Dell. For more information, see Contacting Dell. NOTE: Some items may be optional and may not ship with your monitor. Some features may not be available in certain countries.
  • Page 7: Product Features

    <50% to <35%. This monitor is certified with TÜV Rheinland Eye Comfort 3.0 with a 4-star rating. It incorporates key technologies that also deliver a flicker-free screen, up to 120 Hz refresh rate, a color gamut of minimum 99% sRGB. Dell ComfortView Plus feature is enabled by default on your monitor.
  • Page 8 Decreases the level of hazard blue light that is emitted from the screen to make viewing more comfortable for your eyes without • distortion of color accuracy. The monitor adopts Flicker-Free technology, which clears the eye visible flicker, brings comfort viewing experience and •...
  • Page 9 Table 3. Eye Comfort 3.0 requirements and star rating scheme for monitors. Eye Comfort 3.0 Requirements and Star Rating Scheme for Monitors Star Rating Scheme Category Test item 3-star 4-star 5-star TÜV Hardware LBL TÜV Hardware LBL TÜV Hardware LBL Low Blue Light Category III (≤50%) or Category II (≤35%) or Category II (≤35%) or...
  • Page 10: Operating System Compatibility

    Windows 10 and later*. macOS 12* and macOS 13*. • *The operating system compatibility on Dell and Alienware branded monitors may vary based on factors such as: Specific release dates when operating system versions, patches, or updates are available. •...
  • Page 11: Side View

    Label Description Connect your USB device* or charge your device. NOTE: To use this port, you must connect the USB-C cable that Quick access port: USB 5Gbps came with your monitor to the USB-C upstream port on the monitor Type-A downstream port with Battery and to your computer.
  • Page 12: Back View

    Regulatory label Lists the regulatory approvals. MyDell QR code, serial number, and Refer to this label if you must contact Dell for technical support. The Service Tag label Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your monitor and access warranty information.
  • Page 13: Bottom View

    Bottom view Figure 5. Bottom view without monitor stand Table 6. Components and descriptions. Label Description Speakers Provides audio output. Connect your USB device. NOTE: To use this port, you must connect the USB-C cable that USB 5Gbps Type-A downstream port came with your monitor to the USB-C upstream port on the monitor and to your computer.
  • Page 14: Monitor Specifications

    Monitor specifications Table 7. Monitor specifications. Description Value Screen type Active matrix - TFT LCD Panel technology In-Plane Switching (IPS) Technology Aspect ratio 16:9 Viewable image dimensions Diagonal 684.7 mm (27.0 in.) Active area Horizontal 596.74 mm (23.49 in.) Vertical 335.66 mm (13.22 in.) Area 200302.79 mm (310.47 in.
  • Page 15: Dell Display And Peripheral Manager (Ddpm) For Windows

    Dell Display and Peripheral Manager (DDPM) for Windows DDPM is a software application that helps you set up and configure the Dell monitors and peripherals. Some of its features include: 1. Adjusting the monitor On-Screen Display (OSD) settings such as brightness, contrast, and resolution without needing to use the joystick on the monitor.
  • Page 16: Preset Display Modes

    Preset display modes HDMI display modes Table 10. HDMI display modes. Horizontal frequency Vertical frequency Pixel clock Sync polarity Display mode (kHz) (Hz) (MHz) (Horizontal/Vertical) 640 x 480 31.47 59.94 25.18 640 x 480 37.50 31.50 720 x 400 31.47 70.08 28.32 800 x 600 37.88...
  • Page 17: Electrical Specifications

    Horizontal frequency Vertical frequency Pixel clock Sync polarity Display mode (kHz) (Hz) (MHz) (Horizontal/Vertical) 3840 x 2160 133.31 533.25 3840 x 2160 1188 NOTE: This monitor supports AMD FreeSync Premium Technology. Electrical specifications Table 12. Electrical specifications. Description Value Video input signals HDMI 2.0, 600 mV for each differential line, 100 Ω...
  • Page 18: Physical Characteristics

    NOTE: Dell monitors are designed to work optimally with the video cables that are shipped with your monitor. As Dell does not have control over the different cable suppliers in the market, the type of material, connector, and process that is to manufacture these cables, Dell does not guarantee video performance on cables that are not shipped with your Dell monitor.
  • Page 19: Environmental Characteristics

    Environmental characteristics Table 14. Environmental characteristics. Description Value Compliant standards • ENERGY STAR certified monitor RoHS-compliant • • BFR/PVC reduced monitor (Its circuit boards are made from BFR/PVC-free laminates.) Arsenic-free glass and Mercury-free for the panel only • Temperature Operating 0°C to 40°C (32°F to 104°F) Non-operating Storage: -20°C to 60°C (-4°F to 140°F) •...
  • Page 20: Pin Assignments

    Pin assignments HDMI port Figure 6. HDMI port Table 15. HDMI pins and assignments. Pin number 19-pin side of the connected signal cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+ TMDS DATA 1 SHIELD TMDS DATA 1- TMDS DATA 0+ TMDS DATA 0 SHIELD TMDS DATA 0-...
  • Page 21: Universal Serial Bus (Usb) Interface

    Universal Serial Bus (USB) interface This section gives you information about the USB ports that are available on the monitor. USB 5Gbps Type-A Table 16. USB Type-A specifications. Transfer speed Data rate Maximum power supported* SuperSpeed 5 Gbps 4.50 W High speed 480 Mbps 4.50 W Full speed...
  • Page 22: Plug-And-Play Capability

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information about Dell Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines.
  • Page 23: Ergonomics

    Ergonomics CAUTION: Improper or prolonged usage of a keyboard may result in injury. CAUTION: Viewing the monitor screen for extended periods of time may result in eye strain. For comfort and efficiency, observe the following guidelines when setting up and using your computer workstation: Position your computer so that the monitor and keyboard are directly in front of you as you work.
  • Page 24: Handling And Moving Your Display

    Handling and moving your display To ensure that the monitor is handled safely when lifting or moving it, follow these guidelines: • Before moving or lifting the monitor, turn off your computer and the monitor. Disconnect all cables from the monitor. •...
  • Page 25: Maintenance Guidelines

    For best practices, follow the instructions in the list below when unpacking, cleaning, or handling your monitor: • Use a clean cloth that is slightly dampened with water to clean the stand assembly, the screen, and the chassis of your Dell monitor. If available, use a screen-cleaning tissue or solution suitable for cleaning Dell monitors.
  • Page 26: Setting Up The Monitor

    Setting up the monitor Attaching the stand NOTE: The stand assembly is not pre-installed when the monitor is shipped from the factory. NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand.
  • Page 27 5. Align and place the VESA cover to the stand riser. 6. Check that the VESA plate is tilted up to flush with the thumbscrew for ease of tightening. Figure 15. Aligning the VESA cover to the stand riser 7. Open the screw handle at the front of the VESA cover and turn it clockwise to secure the hinge assembly. 8.
  • Page 28: Removing The Protective Cover

    10. Carefully insert the tabs on the stand riser into the slots on the display back cover and press down the stand assembly to snap it into place. Figure 18. Attaching the stand assembly to the monitor 11. Hold the stand riser with both hands firmly and lift the monitor. Then place the monitor in an upright position on a flat surface. Figure 19. Removing the monitor from the packaging box NOTE:...
  • Page 29: Connecting Your Monitor

    Safety instructions. NOTE: Dell monitors are designed to work optimally with the Dell-supplied cables inside the box. Dell does not guarantee the video quality and performance if non-Dell cables are used. NOTE: Route the cables through the cable management guide before connecting them.
  • Page 30: Connecting The Hdmi And Power Cables (Optional)

    Connecting the HDMI and power cables (optional) Figure 23. HDMI connection Routing the cables Figure 24. Routing the cables To route the cables: 1. Connect the HDMI cable (purchased separately) to the HDMI 2 port or/and the USB cable (purchased separately) to the USB Type-A port.
  • Page 31: Attaching The Side I/O-Cover

    Attaching the side I/O-cover Figure 25. Attaching the side I/O-cover To attach the side I/O-cover: 1. Align and place the tabs on the side I/O-cover with the slots on the display back cover. 2. Press the side I/O-cover to snap it into place. Organizing your cables Install the cable management guide.
  • Page 32: Turn On The Monitor

    Turn on the monitor Press the power button to turn on the monitor. Figure 27. Turn on the monitor Securing your monitor using Kensington lock (optional) The security-lock slot is located at the bottom of the monitor (see Security-lock slot). Secure your monitor to a table using the Kensington security lock.
  • Page 33: Removing The Monitor Stand

    Removing the monitor stand NOTE: To prevent scratches on the LCD screen when removing the stand, ensure that the monitor is placed on a soft surface and handle it carefully. NOTE: The following steps are specifically for removing the stand that is shipped with your monitor. If you are removing a stand that you purchased from any other source, follow the setup instructions that are included with the stand.
  • Page 34: Vesa Wall Mounting (Optional)

    VESA wall mounting (optional) Figure 30. VESA wall mounting NOTE: Use M4 x 10 mm screws to connect the monitor to the wall-mounting kit. Refer to the instructions that come with the VESA-compatible wall-mounting kit. 1. Place the monitor panel on a soft cloth or cushion on a stable flat table. 2.
  • Page 35: Operating The Monitor

    Operating the monitor Turn on the monitor Press the power button to turn on the monitor. Figure 31. Turn on the monitor Using the joystick control Use the joystick control on the rear of the monitor to make On-Screen Display (OSD) adjustments. Figure 32. Using the joystick control 1.
  • Page 36 Joystick Description For 2-way (right and left) directional navigation. • Move right to enter the submenu. • Move left to the upper-level menu or exit from the current menu. • • For 2-way (up and down) directional navigation. Toggles through the menu items. •...
  • Page 37: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) menu Accessing the Menu Launcher When you press the joystick, the Menu Launcher appears to let you access the OSD main menu and shortcut functions. To select a function, move the joystick. Figure 34. Menu Launcher The following table describes the Menu Launcher functions: Table 21. Menu Launcher description.
  • Page 38: Using The Navigation Keys

    Using the navigation keys When the OSD menu is active, adjust the settings by moving the joystick, following the navigation keys at the bottom center of the OSD menu. Figure 35. Navigation keys NOTE: To exit the current menu item and return to the previous menu, move the joystick to the left until you exit. Accessing the menu system NOTE: After you change the settings, follow the navigation keys to confirm the changes before proceeding to another function or...
  • Page 39: Input Source Menu

    Icon Menu and submenu Description Input Source Select from the available video signals connected to your monitor. Figure 37. Input Source menu USB-C Select USB-C 65W when you are using the USB-C port. Press the joystick to confirm the selection. HDMI 1 Select HDMI 1 when you are using the HDMI 1 port.
  • Page 40: Color Menu

    Icon Menu and submenu Description Color Adjusts the color setting mode. Figure 38. Color menu Preset Modes Allows you to choose a preset color mode or create your own color modes. Press the joystick to confirm the selection. Figure 39. Preset Modes menu Standard: Loads the monitor’s default color settings.
  • Page 41 Icon Menu and submenu Description Input Color Format Allows you to set the video input mode to: RGB: Select this option if your monitor is connected to a computer or a media player • that supports RGB output. YCbCr: Select this option if your media player supports only YCbCr output. •...
  • Page 42: Display Menu

    Icon Menu and submenu Description Display Use Display to adjust the images. Figure 41. Display menu Aspect Ratio Adjusts the image ratio to 16:9, Auto Resize, or 4:3. Sharpness This function can make the image look sharper or softer. Move the joystick to adjust the sharpness level from ‘0’...
  • Page 43 Icon Menu and submenu Description Smart HDR The Smart HDR (High Dynamic Range) function enhances the display output by optimally adjusting contrast and the ranges of color and luminosity to resemble true-to-life visuals. Figure 43. Smart HDR menu Desktop: For using the monitor with a desktop computer. •...
  • Page 44: Audio Menu

    Icon Menu and submenu Description Audio Figure 45. Audio menu Volume Allows you to set the volume level of the speakers. Move the joystick to adjust the volume level from ‘0’ to ‘100’. Speaker Allows you to turn on or off the speaker function. Audio Profiles Allows you to set your preferred audio profile.
  • Page 45 Icon Menu and submenu Description Menu Adjusts the settings of the OSD, such as the languages of the OSD, the amount of time the menu remains on screen, and so on. Figure 47. Menu menu Language Sets the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
  • Page 46: Personalize Menu

    Icon Menu and submenu Description Personalize Figure 49. Personalize menu Shortcut Key Guide Select and follow the on-screen instructions to customize the Shortcut Keys in the Menu Launcher. Shortcut Key 1 Select a function from Preset Modes, Brightness/Contrast, Input Source, Aspect Ratio, Rotation, Volume, Audio Profiles, Smart HDR, or Display Info and set it as a Shortcut Key Shortcut Key 2 in the Menu Launcher.
  • Page 47: Others Menu

    Icon Menu and submenu Description Others Adjusts the OSD settings, such as DDC/CI, LCD Conditioning, Self-Diagnostic, and so on. Figure 51. Others menu DDC/CI DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor settings using software on your computer. Enable this function for the best user experience and optimum performance of your monitor.
  • Page 48 Icon Menu and submenu Description Factory Reset Restore all preset values to the factory default settings. These are also the settings for ENERGY STAR tests. Figure 54.  Factory Reset menu Operating the monitor...
  • Page 49: Display Info Menu

    Select to display the current settings, firmware version, and service tag of your monitor. Figure 56. Display Info menu Dell Monitor Support To access the general monitor support materials for your monitor, use your smartphone to scan the QR code. Operating the monitor...
  • Page 50: Osd Warning Message

    OSD warning message When the monitor does not support a particular resolution mode, you see the following message: Figure 57. Input timing warning message This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor specifications the Horizontal and Vertical frequency ranges addressable by this monitor.
  • Page 51 When you change the default setting of a power-saving feature (with the symbol) for the first time, such as USB-C Charging 65W or Other USB Charging, the following message appears: Figure 61. Power warning message NOTE: Once you select Yes, the message will not appear even if you choose any other predetermined option (without the symbol).
  • Page 52 The OSD functions only in the normal operation mode. If you press the joystick during the Standby mode, the following message appears depending on the selected input: Figure 65. Signal detection warning message Activate the computer and the monitor to gain access to the OSD. NOTE: The message may be slightly different according to the connected input signal.
  • Page 53: Locking The Control Buttons

    Locking the control buttons You can lock the monitor control buttons to prevent access to the OSD menu and/or power button. 1. Move and hold the joystick up or down or left or right for about 4 seconds until a pop-up menu appears. Figure 68. Lock menu 2.
  • Page 54: Setting The Maximum Resolution

    If you have a Dell desktop or laptop: Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. • If you are using a non-Dell computer (laptop or desktop): Go to the support site for your non-Dell computer and download the latest graphics card drivers.
  • Page 55: Using The Tilt, Swivel, Pivot And Height Adjustment

    Using the tilt, swivel, pivot and height adjustment NOTE: The following instructions are applicable only for the stand that was shipped with your monitor. If you are attaching a stand that you purchased from any other source, follow the setup instructions that were included with the stand. Tilt and swivel adjustment With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.
  • Page 56: 72. Pivot Adjustment

    Pivot adjustment Before you rotate the display, ensure it is extended vertically and tilted up to avoid hitting the bottom edge of the monitor. Figure 72. Pivot adjustment Rotate clockwise Figure 73. Rotating the display 90 degrees (clockwise) Operating the monitor...
  • Page 57: Adjusting The Rotation Display Settings Of Your Computer

    NOTE If you are using the monitor with a non-Dell computer, you need to go to the graphics driver website or your computer manufacturer’s website for information about rotating the ‘contents’ on your display. To adjust the Rotation Display Settings: 1.
  • Page 58: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety instructions. Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1.
  • Page 59: Common Problems

    • A pixel that is permanently off is a natural defect that can occur in LCD • technology. • For more information about Dell Monitor Quality and Pixel Policy, see www.dell.com/pixelguidelines. Stuck-on pixels LCD screen has bright Cycle power On-Off.
  • Page 60 Restart the computer in the safe mode. • Safety related issues Visible signs of smoke or Do not perform any troubleshooting steps. • sparks Contact Dell immediately. • Intermittent problems Monitor malfunctions on Ensure that the video cable connecting the monitor to the computer is •...
  • Page 61: Product-Specific Problems

    Product-specific problems Table 24. Product-specific problems and solutions. Specific symptoms What you experience Possible solutions The screen image is too The image is centered on Check the Aspect Ratio settings in the Display menu OSD. • small the screen, but does not Reset the monitor to factory settings.
  • Page 62: Universal Serial Bus (Usb) Specific Problems

    Universal Serial Bus (USB) specific problems Table 25. USB specific problems and solutions. Specific symptoms What you experience Possible solutions USB interface is not USB peripherals are not Check that your monitor is turned on. • working working Reconnect the upstream cable to your computer. •...
  • Page 63: Regulatory Information

    Regulatory information FCC notices (U.S. only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance. EU product database for energy label and product information sheet S2725QC: https://eprel.ec.europa.eu/qr/2186109 Regulatory information...
  • Page 64: Contacting Dell

    Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country. NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip,...

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